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34694579b8c1545b0cd0aaf4845eca00fef9ea85
ViciDialSVN/agc_2-X/trunk/www/vicidial/campaign_debug.php
T
mattf 34694579b8 Fixed help display for dozens of reports 
Added more call detail stats for calls to DIDs and what happened to them
Fixed issue with User Group permissions in Inbound summary hourly report and the agent status detail report.

git-svn-id: svn://192.168.202.10@3448 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-05 13:10:27 +00:00

517 lines
16 KiB
PHP
Raw Blame History

<?php
# campaign_debug.php
#
# Copyright (C) 2020 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
# 110514-1231 - First build
# 130413-2342 - Added report logging
# 130610-0949 - Finalized changing of all ereg instances to preg
# 130620-0829 - Added filtering of input to prevent SQL injection attacks and new user auth
# 130901-1937 - Changed to mysqli PHP functions
# 140108-0726 - Added webserver and hostname to report logging
# 141007-2209 - Finalized adding QXZ translation to all admin files
# 141229-2042 - Added code for on-the-fly language translations display
# 170409-1534 - Added IP List validation code
# 180201-1245 - Added live call and shortage counts per server tables
# 190716-0909 - Added Call Quota process output
# 201122-2249 - Added Hopper debug output
# 201219-2119 - Added SHARED campaign output
#
$startMS = microtime();
$report_name='Campaign Debug';
require("dbconnect_mysqli.php");
require("functions.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active,enable_languages,language_method,allow_shared_dial FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
$webroot_writable = $row[1];
$SSoutbound_autodial_active = $row[2];
$user_territories_active = $row[3];
$SSenable_languages = $row[4];
$SSlanguage_method = $row[5];
$SSallow_shared_dial = $row[6];
}
##### END SETTINGS LOOKUP #####
###########################################
if ($non_latin < 1)
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
}
else
{
$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
}
$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$sl_ct = mysqli_num_rows($rslt);
if ($sl_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$VUselected_language = $row[0];
}
$auth=0;
$reports_auth=0;
$admin_auth=0;
$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'',1,0);
if ($auth_message == 'GOOD')
{$auth=1;}
if ($auth > 0)
{
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$admin_auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$reports_auth=$row[0];
if ($reports_auth < 1)
{
$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ( ($reports_auth > 0) and ($admin_auth < 1) )
{
$ADD=999999;
$reports_only_user=1;
}
}
else
{
$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
if ($auth_message == 'LOCK')
{
$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ($auth_message == 'IPBLOCK')
{
$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
exit;
}
$stmt="SELECT modify_campaigns,user_group from vicidial_users where user='$PHP_AUTH_USER';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$LOGmodify_campaigns = $row[0];
$LOGuser_group = $row[1];
if ($LOGmodify_campaigns < 1)
{
Header ("Content-type: text/html; charset=utf-8");
echo _QXZ("You do not have permissions for campaign debugging").": |$PHP_AUTH_USER|\n";
exit;
}
##### BEGIN log visit to the vicidial_report_log table #####
$LOGip = getenv("REMOTE_ADDR");
$LOGbrowser = getenv("HTTP_USER_AGENT");
$LOGscript_name = getenv("SCRIPT_NAME");
$LOGserver_name = getenv("SERVER_NAME");
$LOGserver_port = getenv("SERVER_PORT");
$LOGrequest_uri = getenv("REQUEST_URI");
$LOGhttp_referer = getenv("HTTP_REFERER");
$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
else {$HTTPprotocol = 'http://';}
if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
else {$LOGserver_port = ":$LOGserver_port";}
$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
$LOGhostname = php_uname('n');
if (strlen($LOGhostname)<1) {$LOGhostname='X';}
if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$webserver_id_ct = mysqli_num_rows($rslt);
if ($webserver_id_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$webserver_id = $row[0];
}
else
{
##### insert webserver entry
$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$affected_rows = mysqli_affected_rows($link);
$webserver_id = mysqli_insert_id($link);
}
$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name', url='$LOGfull_url', webserver='$webserver_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$report_log_id = mysqli_insert_id($link);
##### END log visit to the vicidial_report_log table #####
if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
{
mysqli_close($link);
$use_slave_server=1;
$db_source = 'S';
require("dbconnect_mysqli.php");
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
}
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$STARTtime = date("U");
if (!isset($group)) {$group = array();}
if (!isset($query_date)) {$query_date = $NOW_DATE;}
if (!isset($server_ip)) {$server_ip = '10.10.10.15';}
$stmt="select campaign_id,campaign_name from vicidial_campaigns order by campaign_id;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$campaigns_to_print = mysqli_num_rows($rslt);
$i=0;
while ($i < $campaigns_to_print)
{
$row=mysqli_fetch_row($rslt);
$campaign_id[$i] =$row[0];
$campaign_name[$i] =$row[1];
$i++;
}
$NWB = "<IMG SRC=\"help.png\" onClick=\"FillAndShowHelpDiv(event, '";
$NWE = "')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP>";
?>
<HTML>
<HEAD>
<STYLE type="text/css">
<!--
.green {color: white; background-color: green}
.red {color: white; background-color: red}
.blue {color: white; background-color: blue}
.purple {color: white; background-color: purple}
-->
</STYLE>
<?php
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
echo "<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.php\">\n";
echo "<script language=\"JavaScript\" src=\"help.js\"></script>\n";
echo "<TITLE>"._QXZ("Campaign Debug")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
echo "<div id='HelpDisplayDiv' class='help_info' style='display:none;'></div>";
$short_header=1;
require("admin_header.php");
echo "<b>"._QXZ("Campaign Debug")."</b> $NWB#campaign_debug$NWE\n";
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
echo "<SELECT SIZE=1 NAME=group>\n";
$o=0;
while ($campaigns_to_print > $o)
{
if ($campaign_id[$o] == $group) {echo "<option selected value=\"$campaign_id[$o]\">$campaign_id[$o] - $campaign_name[$o]</option>\n";}
else {echo "<option value=\"$campaign_id[$o]\">$campaign_id[$o] - $campaign_name[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
echo " &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href=\"./admin.php?ADD=34&campaign_id=$group\">"._QXZ("MODIFY")."</a> \n";
echo "</FORM>\n\n";
echo "<PRE><FONT SIZE=2>\n\n";
if (!$group)
{
echo "\n\n";
echo _QXZ("PLEASE SELECT A CAMPAIGN ABOVE AND CLICK SUBMIT")."\n";
}
else
{
$stmt="select count(*) from vicidial_hopper where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$TOTALcalls = sprintf("%10s", $row[0]);
echo "\n";
echo "---------- "._QXZ("ADAPT DEBUG")."\n";
echo "\n";
$stmt="select campaign_name,closer_campaigns,dial_method,shared_dial_rank from vicidial_campaigns where campaign_id='" . mysqli_real_escape_string($link, $group) . "' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$camps_to_print = mysqli_num_rows($rslt);
if ($camps_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$closer_campaigns = $row[1];
$dial_method = $row[2];
$shared_dial_rank = $row[3];
echo _QXZ("Campaign Debug").": $group - $row[0] $NOW_TIME\n\n";
echo _QXZ("Total leads in hopper right now").": $TOTALcalls\n\n";
}
$stmt="select update_time,debug_output,adapt_output from vicidial_campaign_stats_debug where campaign_id='" . mysqli_real_escape_string($link, $group) . "' and server_ip='HOPPER' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$debugs_to_print = mysqli_num_rows($rslt);
$i=0;
while ($debugs_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo _QXZ("Hopper Debug").": $row[0]\n";
echo "$row[1]\n";
echo "$row[2]\n";
$i++;
}
$stmt="select update_time,debug_output,adapt_output from vicidial_campaign_stats_debug where campaign_id='" . mysqli_real_escape_string($link, $group) . "' and server_ip='ADAPT' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$debugs_to_print = mysqli_num_rows($rslt);
$i=0;
while ($debugs_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo _QXZ("Adapt Debug").": $row[0]\n";
echo "$row[1]\n";
echo "$row[2]\n";
$i++;
}
if ($SSallow_shared_dial > 0)
{
$stmt="select update_time,debug_output,adapt_output from vicidial_campaign_stats_debug where campaign_id='" . mysqli_real_escape_string($link, $group) . "' and server_ip='SHARED' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$debugs_to_print = mysqli_num_rows($rslt);
$i=0;
while ($debugs_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo _QXZ("Shared Agent Campaign Debug").": $row[0]\n";
echo "$row[1]\n";
echo "$row[2]\n";
$i++;
}
if (preg_match("/SHARED/i",$dial_method))
{
$stmt="select update_time,debug_output,adapt_output from vicidial_campaign_stats_debug where campaign_id='--ALL--' and server_ip='SHARED' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$debugs_to_print = mysqli_num_rows($rslt);
$i=0;
while ($debugs_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo _QXZ("Shared Agent System-wide Debug").": $row[0]\n";
echo "$row[1]\n";
echo "$row[2]\n";
$i++;
}
$stmt="select update_time,debug_output,adapt_output,server_ip from vicidial_campaign_stats_debug where campaign_id='-SHARE-' and server_ip!='SHARED' limit 100;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$debugs_to_print = mysqli_num_rows($rslt);
$i=0;
while ($debugs_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo _QXZ("Shared Agent Server Debug").": $row[3] $row[0]\n";
echo "$row[1]\n";
echo "$row[2]\n";
$i++;
}
}
}
$stmt="select update_time,server_ip,debug_output,adapt_output from vicidial_campaign_stats_debug where campaign_id='" . mysqli_real_escape_string($link, $group) . "' and server_ip NOT IN('ADAPT','CALLQUOTA') order by server_ip limit 100;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$debugs_to_print = mysqli_num_rows($rslt);
$i=0;
while ($debugs_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo "$row[1] "._QXZ("Debug").": $row[0]\n";
echo "$row[2]\n";
echo "$row[3]\n";
$i++;
}
$stmt="select server_ip,update_time,local_trunk_shortage from vicidial_campaign_server_stats where campaign_id='" . mysqli_real_escape_string($link, $group) . "' order by server_ip limit 100;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$shortages_to_print = mysqli_num_rows($rslt);
if ($shortages_to_print > 0)
{
echo _QXZ("Per-Server Shortages").":\n";
echo " "._QXZ("SERVER", 6)." "._QXZ("DATE/TIME", 9)." "._QXZ("SHORT")."\n";
}
$i=0;
while ($shortages_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo sprintf("%-15s", $row[0])." ";
echo sprintf("%-20s", $row[1])." ";
echo sprintf("%-8s", $row[2])."\n";
$i++;
}
echo "\n";
$stmt="select count(*),call_type,server_ip from vicidial_auto_calls where campaign_id='" . mysqli_real_escape_string($link, $group) . "' group by call_type,server_ip order by server_ip,call_type limit 100;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$shortages_to_print = mysqli_num_rows($rslt);
if ($shortages_to_print > 0)
{
echo _QXZ("Per-Server and Per-Type Campaign Calls").":\n";
echo " "._QXZ("SERVER", 6)." "._QXZ("CALL TYPE", 9)." "._QXZ("COUNT")."\n";
}
$i=0;
while ($shortages_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo sprintf("%-15s", $row[2])." ";
echo sprintf("%-11s", $row[1])." ";
echo sprintf("%-8s", $row[0])."\n";
$i++;
}
echo "\n";
$closer_groupsSQL = preg_replace("/^ | -$/","",$closer_campaigns);
$closer_groupsSQL = preg_replace("/ /","','",$closer_groupsSQL);
$stmt="select update_time,campaign_id,debug_output,adapt_output from vicidial_campaign_stats_debug where campaign_id IN('$closer_groupsSQL') and server_ip='INBOUND' order by campaign_id limit 10000;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$debugs_to_print = mysqli_num_rows($rslt);
$i=0;
while ($debugs_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo _QXZ("Inbound Debug").": $row[1] $row[0]\n";
echo "$row[2]\n";
echo "$row[3]\n";
$i++;
}
$stmt="select update_time,debug_output,adapt_output from vicidial_campaign_stats_debug where campaign_id='" . mysqli_real_escape_string($link, $group) . "' and server_ip='CALLQUOTA' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$callquotas_to_print = mysqli_num_rows($rslt);
$i=0;
while ($callquotas_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
echo _QXZ("Call Quota Lead Ranking Debug").": $row[0]\n";
echo "$row[1]\n";
echo "$row[2]\n";
$i++;
}
}
if ($db_source == 'S')
{
mysqli_close($link);
$use_slave_server=0;
$db_source = 'M';
require("dbconnect_mysqli.php");
}
$endMS = microtime();
$startMSary = explode(" ",$startMS);
$endMSary = explode(" ",$endMS);
$runS = ($endMSary[0] - $startMSary[0]);
$runM = ($endMSary[1] - $startMSary[1]);
$TOTALrun = ($runS + $runM);
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
?>
</PRE>
</TD></TR></TABLE>
</BODY></HTML>
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