Files
ViciDialSVN/agc_2-X/trunk/agi/cm.agi
T
mattf 446b80719a Added filtering to AGI processes to help prevent DID SQL injection attacks
Added nanpa filtering log viewing to new NANPA updating process
Fixed span order in vicidial.php
Fixed issue with list webform overrides in agent interface
other small variable filtering fixes

git-svn-id: svn://192.168.202.10@2023 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-26 01:27:15 +00:00

349 lines
12 KiB
Perl

#!/usr/bin/perl
#
# cm.agi version 2.8
#
# Used by Call Menus to log digit presses if enabled in the settings. You should
# not need to manually use this script, it is used by the dialplan builder.
#
# You need to put lines similar to those below in your extensions.conf file:
# ; Below are the parameters needed for the script to be run properly
# ; 1. the in-group to take settings from
# ; 2. digit pressed
# ; 3. field(in vicidial_list) to update with DTMF pressed (only if lead_id populated)
# ;
# ;inbound calls check calltime:
#exten => 1,1,AGI(cm.agi,INBOUND-----1-----province)
#exten => 1,2,...
#
# ;to allow for multi-digit entries, put similar entry in the Custom Dialplan Entry:
#exten => _XXXXX,1,AGI(cm.agi,INBOUND-----${EXTEN}-----postal_code)
#exten => _XXXXX,n,Goto(next_callmenu_here,s,1)
#
# Copyright (C) 2013 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# changes:
# 110525-2100 - First Build
# 111003-2150 - Added field to update
# 120730-0729 - Changed to allow inbound logging when lead is defined
# 130925-1822 - Added variable filter to prevent DID SQL injection attack
#
$script = 'cm.agi';
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$vicidial_list_fields = '|vendor_lead_code|source_id|phone_code|title|first_name|middle_initial|last_name|address1|address2|address3|city|state|province|postal_code|country_code|alt_phone|email|security_phrase|comments|rank|owner|status|user|q01|q02|q03|q04|q05|q06|q07|q08|q09|q10|q11|q12|q13|q14|q15|q16|q17|q18|q19|q20|q21|q22|q23|q24|q25|q26|q27|q28|q29|q30|q31|q32|q33|q34|q35|q36|q37|q38|q39|q40|q41|q42|q43|q44|q45|q46|q47|q48|q49|q50|q51|q52|q53|q54|q55|q56|q57|q58|q59|q60|q61|q62|q63|q64|q65|q66|q67|q68|q69|q70|q71|q72|q73|q74|q75|q76|q77|q78|q79|q80|q81|q82|q83|q84|q85|q86|q87|q88|q89|q90|q91|q92|q93|q94|q95|q96|q97|q98|q99|';
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
$AGILOG = '0';
@aryA = $sthA->fetchrow_array;
$DBagi_output = "$aryA[0]";
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
}
$sthA->finish();
#############################################
##### START QUEUEMETRICS LOGGING LOOKUP #####
#$stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_eq_prepend FROM system_settings;";
#$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
#$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
#$sthArows=$sthA->rows;
#if ($sthArows > 0)
# {
# @aryA = $sthA->fetchrow_array;
# $enable_queuemetrics_logging = $aryA[0];
# $queuemetrics_server_ip = $aryA[1];
# $queuemetrics_dbname = $aryA[2];
# $queuemetrics_login= $aryA[3];
# $queuemetrics_pass = $aryA[4];
# $queuemetrics_log_id = $aryA[5];
# $queuemetrics_eq_prepend = $aryA[6];
# }
#$sthA->finish();
##### END QUEUEMETRICS LOGGING LOOKUP #####
###########################################
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
$i++;
}
### list of command-line array arguments:
@ARGV_vars = split(/-----/, $ARGV[0]);
$channel_group = $ARGV_vars[0];
$dtmf = $ARGV_vars[1];
$field = $ARGV_vars[2];
}
$|=1;
while(<STDIN>)
{
chomp;
last unless length($_);
if ($AGILOG)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_context\:\s+(.*)$/) {$context = $1;}
if (/^agi_priority\:\s+(.*)$/) {$priority = $1;}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
if (/^agi_type\:\s+(.*)$/) {$type = $1;}
if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
}
$callerid =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$calleridname =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$outboundIVR=0;
$fieldUPDATE=0;
if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{
$phone_number = $callerid;
$callerid = $calleridname;
$outboundIVR=1;
$stmtA = "SELECT campaign_id,lead_id FROM vicidial_auto_calls where callerid='$callerid';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$campaign_id = $aryA[0];
$lead_id = $aryA[1];
}
$sthA->finish();
}
elsif ($calleridname =~ /^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{
$lead_id = substr($calleridname, 10, 10);
$lead_id = ($lead_id + 0);
$phone_number = $callerid;
$callerid = $calleridname;
if ( (length($field)>2) && ($vicidial_list_fields =~ /\|$field\|/) )
{
$fieldUPDATE=1;
}
}
else
{
if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
{
$calleridname = $callerid;
$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
$calleridname =~ s/\"|\" //gi;
}
$callerid =~ s/\D|\'//gi;
$calleridname =~ s/unknown|\'//gi;
if ( (!$callerid) or ($callerid =~ /unknown/) )
{$callerid = $calleridname;}
if (length($callerid)>0) {$phone_number = $callerid;}
else {$phone_number = '';}
if (length($calleridname)>0) {$VLcomments = $calleridname;}
else {$VLcomments = '';}
}
if (length($callerid)<8) {$callerid = $parked_by;}
if (length($pin)>0) {$callerid = $pin;}
foreach $i (sort keys %AGI)
{
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
}
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
if (length($pin) < 1) {$pin=$inbound_number;}
$fronter = $pin;
if ($AGILOG) {$agi_string = "+++++ DTMF LOG STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
$VDADphone='';
$VDADphone_code='';
if ($channel =~ /Local/i)
{
if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
exit;
}
### insert an IVR record to the vicidial_auto_calls table
if ($outboundIVR > 0)
{
$stmtA = "INSERT INTO vicidial_outbound_ivr_log (uniqueid,caller_code,event_date,campaign_id,lead_id,menu_id,menu_action) values('$uniqueid','$callerid','$now_date','$campaign_id','$lead_id','$context>$dtmf','$dtmf');";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VOIL insert: |$affected_rowsL|$uniqueid|$callerid|$campaign_id|$lead_id|$context|"; &agi_output;}
if ( (length($field)>2) && ($vicidial_list_fields =~ /\|$field\|/) )
{
if ( ($field =~ /^q/i) && ($dtmf !~ /[0-9]/) )
{
if ($AGILOG) {$agi_string = "-- VL non-update: |$field|$dtmf|$lead_id|$context|"; &agi_output;}
}
else
{
$stmtA = "UPDATE vicidial_list SET $field='$dtmf' where lead_id='$lead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VL update: |$affected_rowsL|$field|$dtmf|$lead_id|$context|"; &agi_output;}
}
}
}
else
{
if ($fieldUPDATE > 0)
{
if ( ($field =~ /^q/i) && ($dtmf !~ /[0-9]/) )
{
if ($AGILOG) {$agi_string = "-- VL non-update: |$field|$dtmf|$lead_id|$context|"; &agi_output;}
}
else
{
$stmtA = "UPDATE vicidial_list SET $field='$dtmf' where lead_id='$lead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VL update: |$affected_rowsL|$field|$dtmf|$lead_id|$context|"; &agi_output;}
}
}
$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_d,comment_e) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$phone_number','$now_date','$channel_group','$dtmf','$context>$dtmf','$priority');";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- LIL insert: |$affected_rowsL|$uniqueid|$callerid|$extension|"; &agi_output;}
}
### QueueMetrics logging if enabled
#if ($enable_queuemetrics_logging > 0)
# {
# $dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
# or die "Couldn't connect to database: " . DBI->errstr;
#
# if ($DBX) {print "CONNECTED TO QueueMetrics DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
#
# if ($outboundIVR > 0)
# {$uniqueid = $caller_id;}
#
# $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='IVR',data2='$context',serverid='$queuemetrics_log_id';";
# if ($AGILOG) {$agi_string = "|$stmtB|"; &agi_output;}
# $Baffected_rows = $dbhB->do($stmtB);
# $dbhB->disconnect();
# }
$sthA->finish();
$dbhA->disconnect();
exit;
sub agi_output
{
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}