mattf
69a6bfc923
Changed all default VICIdial logos to new logos git-svn-id: svn://192.168.202.10@2183 3d104415-ff17-0410-8863-d5cf3c621b8a
436 lines
18 KiB
PHP
436 lines
18 KiB
PHP
<?php
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# closer-fronter_popup2.php
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#
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# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# this is the closer popup of a specific call that starts recording the call and allows you to go and fetch info on that caller in the local CRM system.
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# CHANGES
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#
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# 60620-1025 - Added variable filtering to eliminate SQL injection attack threat
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# 61201-1114 - Added lead_id and user to recording_log entry
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# 90508-0644 - Changed to PHP long tags
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# 120223-2124 - Removed logging of good login passwords if webroot writable is enabled
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# 130610-1114 - Finalized changing of all ereg instances to preg
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# 130620-0823 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130901-1934 - Changed to mysqli PHP functions
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# 141007-2211 - Finalized adding QXZ translation to all admin files
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#
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["address1"])) {$address1=$_GET["address1"];}
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elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];}
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if (isset($_GET["address2"])) {$address2=$_GET["address2"];}
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elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];}
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if (isset($_GET["address3"])) {$address3=$_GET["address3"];}
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elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];}
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if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];}
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elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];}
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if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];}
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elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];}
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if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
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elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
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if (isset($_GET["channel"])) {$channel=$_GET["channel"];}
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elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];}
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if (isset($_GET["channel_group"])) {$channel_group=$_GET["channel_group"];}
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elseif (isset($_POST["channel_group"])) {$channel_group=$_POST["channel_group"];}
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if (isset($_GET["city"])) {$city=$_GET["city"];}
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elseif (isset($_POST["city"])) {$city=$_POST["city"];}
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if (isset($_GET["comments"])) {$comments=$_GET["comments"];}
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elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];}
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if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];}
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elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];}
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if (isset($_GET["customer_zap_channel"])) {$customer_zap_channel=$_GET["customer_zap_channel"];}
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elseif (isset($_POST["customer_zap_channel"])) {$customer_zap_channel=$_POST["customer_zap_channel"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
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elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
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if (isset($_GET["email"])) {$email=$_GET["email"];}
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elseif (isset($_POST["email"])) {$email=$_POST["email"];}
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if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];}
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elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];}
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if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
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elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
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if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];}
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elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];}
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elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];}
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
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elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
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if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];}
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elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];}
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if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
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elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
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if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
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elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
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elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
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if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];}
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elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];}
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if (isset($_GET["province"])) {$province=$_GET["province"];}
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elseif (isset($_POST["province"])) {$province=$_POST["province"];}
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if (isset($_GET["security"])) {$security=$_GET["security"];}
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elseif (isset($_POST["security"])) {$security=$_POST["security"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["session_id"])) {$session_id=$_GET["session_id"];}
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elseif (isset($_POST["session_id"])) {$session_id=$_POST["session_id"];}
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if (isset($_GET["state"])) {$state=$_GET["state"];}
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elseif (isset($_POST["state"])) {$state=$_POST["state"];}
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if (isset($_GET["status"])) {$status=$_GET["status"];}
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elseif (isset($_POST["status"])) {$status=$_POST["status"];}
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if (isset($_GET["tsr"])) {$tsr=$_GET["tsr"];}
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elseif (isset($_POST["tsr"])) {$tsr=$_POST["tsr"];}
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if (isset($_GET["user"])) {$user=$_GET["user"];}
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elseif (isset($_POST["user"])) {$user=$_POST["user"];}
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if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
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elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$webroot_writable = $row[1];
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$SSoutbound_autodial_active = $row[2];
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$user_territories_active = $row[3];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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#$DB = '1'; # DEBUG override
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$US = '_';
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$STARTtime = date("U");
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$TODAY = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$REC_TIME = date("Ymd-His");
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$FILE_datetime = $STARTtime;
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$parked_time = $STARTtime;
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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$auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'QC',1);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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$stmt="SELECT full_name from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGfullname=$row[0];
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$fullname = $row[0];
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if ( (strlen($customer_zap_channel)>2) and ( (preg_match('/zap/i',$customer_zap_channel)) or (preg_match('/iax/i',$customer_zap_channel)) ) )
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{
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echo "\n<!-- zap channel: $customer_zap_channel -->\n";
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echo "<!-- session_id: $session_id -->\n";
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echo "<!-- fronter: $fronter -->\n";
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echo "<!-- user: $user -->\n";
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}
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else
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{
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echo _QXZ("Bad channel").": $customer_zap_channel\n";
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echo _QXZ("Make sure the Zap channel is live and try again")."\n";
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exit;
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}
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echo "<html>\n";
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echo "<head>\n";
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echo "<title>"._QXZ("FRONTER-CLOSER: Popup")."</title>\n";
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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if (preg_match('/CL_UNIV/i',$channel_group))
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{
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?>
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<script language="Javascript1.2">
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var btn_name="search";
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if (document.layers) {
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document.captureEvents(Event.KEYPRESS);
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document.onkeypress = function (evt) {
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if (evt.target.constructor == Input) {
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if (evt.target.name == 'lead_id' || evt.target.name == 'phone' || evt.target.name == 'confirmation_id') {
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return ((evt.which >= '0'.charCodeAt() && evt.which <= '9'.charCodeAt()));
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}
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}
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}
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}
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function CheckForm() {
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if (btn_name=="update") {
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if (document.forms[0].phone.value.length!=10) {
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alert("<?php echo _QXZ("The phone number you entered does not have 10 digits"); ?>.\n\n<?php echo _QXZ("It has"); ?> "+document.forms[0].phone.value.length+" - <?php echo _QXZ("please correct it and try again"); ?>.");
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return false;
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} else if (document.forms[0].confirmation_id.value.length<=5) {
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alert("<?php echo _QXZ("The confirmation ID is either missing or not enough characters in length"); ?>.\n\n <?php echo _QXZ("Please correct it and try again"); ?>.");
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return false;
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} else {
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return true;
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}
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}
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}
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</script>
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<?php
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}
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else
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{
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echo "<script language=\"Javascript1.2\">\n";
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echo "function WaitFirefix() {setTimeout(document.forms[0].search_phone.focus(), 1000)}\n";
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echo "</script>\n";
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}
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?>
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</head>
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<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0 onLoad="document.forms[0].search_phone.focus(); setTimeout('document.forms[0].search_phone.focus()', 1000); self.focus()">
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<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
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<?php
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$stmt="SELECT count(*) from live_channels where server_ip='" . mysqli_real_escape_string($link, $server_ip) . "' and channel='" . mysqli_real_escape_string($link, $customer_zap_channel) . "'";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysqli_fetch_row($rslt);
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$parked_count = $row[0];
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if ($parked_count > 0)
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{
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# $stmt="DELETE from parked_channels where server_ip='$server_ip' and parked_time='$parked_time' and channel='$channel' LIMIT 1";
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# if ($DB) {echo "|$stmt|\n";}
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# $rslt=mysql_to_mysqli($stmt, $link);
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$DTqueryCID = "RZ$FILE_datetime$user";
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### insert a NEW record to the vicidial_manager table to be processed
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$channel = $customer_zap_channel;
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# $channel = preg_replace('/Zap\//i', "", $channel);
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$SIPexten = preg_replace('/SIP\//i', "", $SIPexten);
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$filename = "$REC_TIME$US$SIPexten";
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# $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Monitor','$DTqueryCID','Channel: Zap/$channel','File: $filename','Callerid: $DTqueryCID','','','','','','','')";
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# if ($DB) {echo "|$stmt|\n";}
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# $rslt=mysql_to_mysqli($stmt, $link);
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# Local/78600098@demo-6617,2
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$stmt = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','" . mysqli_real_escape_string($link, $server_ip) . "','','Originate','$DTqueryCID','Channel: $local_DEF$conf_silent_prefix" . mysqli_real_escape_string($link, $session_id) . "$local_AMP$ext_context','Context: $ext_context','Exten: $recording_exten','Priority: 1','Callerid: " . mysqli_real_escape_string($link, $filename) . "','','','','','')";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user) values('$channel','" . mysqli_real_escape_string($link, $server_ip) . "','SIP/" . mysqli_real_escape_string($link, $SIPexten) . "','$NOW_TIME','$STARTtime','" . mysqli_real_escape_string($link, $filename) . "','$lead_id','$user')";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$stmt="SELECT recording_id FROM recording_log where filename='" . mysqli_real_escape_string($link, $filename) . "'";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysqli_fetch_row($rslt);
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$recording_id = $row[0];
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echo _QXZ("Recording command sent for channel")." $channel - $filename - $recording_id $NOW_TIME\n<BR><BR>\n";
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$stmt="SELECT full_name from vicidial_users where user='" . mysqli_real_escape_string($link, $fronter) . "'";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysqli_fetch_row($rslt);
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$full_name = $row[0];
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echo _QXZ("Call Referred by").": $fronter - $full_name\n<BR><BR>\n";
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$url = "http://10.10.10.196/vicidial/closer_dispo.php?lead_id=$lead_id&channel=$channel&server_ip=$server_ip&extension=$SIPexten&call_began=$STARTtime&parked_time=$parked_time&DB=$DB";
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echo "<a href=\"$url\">"._QXZ("View Customer Info and Disposition Call")."</a>\n<BR><BR>\n";
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$stmt="SELECT group_name,group_color from vicidial_inbound_groups where group_id='" . mysqli_real_escape_string($link, $channel_group) . "'";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysqli_fetch_row($rslt);
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$group_name = $row[0];
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$group_color = $row[1];
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echo "<br>\n";
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echo "<table border=0 cellspacing=5 cellpadding=3 align=center width=90% bgcolor=\"$group_color\"><tr><td><b> $channel_group - $group_name </b></td></tr></table><br>\n\n";
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###########################################################################################
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####### HERE IS WHERE YOU DEFINE DIFFERENT CONTENTS DEPENDING UPON THE CHANNEL_GROUP PREFIX
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###########################################################################################
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if (preg_match('/CL/i',$channel_group))
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{
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if (strlen($phone) > 9) {$search_phone = $phone;}
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if ( (strlen($search_phone) < 10) or (strlen($fronter) < 1) )
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{
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echo "<!-- looking for fronter and search_phone: |$fronter|$search_phone| -->\n";
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$stmt="SELECT user,phone_number from vicidial_list where lead_id='$parked_by';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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if (strlen($fronter) < 1) {$fronter=$row[0];}
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if (strlen($search_phone) < 10) {$search_phone=$row[1];}
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}
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?>
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<form action="http://10.10.10.196/vicidial/closer_lookup3.php" method="post">
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<input type=hidden name="fronter" value="<?php echo $fronter ?>">
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<input type=hidden name="closer" value="<?php echo $closer ?>">
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<input type=hidden name="group" value="<?php echo $channel_group ?>">
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<input type=hidden name="recording_id" value="<?php echo $recording_id ?>">
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<table border=0 cellspacing=5 cellpadding=3 align=center width=90%>
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<tr>
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<th colspan=2 bgcolor='#666666'><font class='standard_bold' color='white'><?php echo _QXZ("COF MW Customer Search"); ?></font></th>
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</tr>
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<tr bgcolor="<?php echo $group_color ?>">
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<td align=right width="50%" nowrap><font class='standard_bold'><?php echo _QXZ("Phone number"); ?></font></td>
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<td align=left width="50%" nowrap><input type=text size=10 maxlength=10 name="search_phone" value="<?php echo $search_phone ?>"></td>
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</tr>
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<tr>
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<th colspan=2 bgcolor='#666666'><input type=submit name="submit_COF" value="<?php echo _QXZ("SEARCH"); ?>"></th>
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</tr>
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</table>
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</form>
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<BR><BR>
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<?php
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}
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|
if (preg_match('/UNIV/i',$channel_group))
|
|
{
|
|
echo _QXZ("UNIVERSAL CLOSER GROUP").": $channel_group\n";
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|
|
|
|
|
?>
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|
|
|
<form action="uk_mail_lookup.php" method="post" onSubmit="return CheckForm()">
|
|
<input type=hidden name="fronter" value="<?php echo $parked_by ?>">
|
|
<input type=hidden name="closer" value="<?php echo $user ?>">
|
|
<input type=hidden name="group" value="<?php echo $channel_group ?>">
|
|
<input type=hidden name="recording_id" value="<?php echo $recording_id ?>">
|
|
<table border=0 width=80% cellpadding=5 cellspacing=0 align=center>
|
|
<tr>
|
|
<th colspan=2 bgcolor='#CCCCCC'><font class='standard_bold'><?php echo _QXZ("New Search"); ?></font></th>
|
|
</tr>
|
|
|
|
<tr bgcolor='#CCCCCC'>
|
|
<td align=right width="50%" nowrap><font class='standard_bold'><?php echo _QXZ("Reservation Number"); ?>:</font></td>
|
|
<td align=left width="50%" nowrap><input type=text size=10 maxlength=10
|
|
name="reservation_no" value="" ONKEYPRESS="var keyCode = event.which ? event.which : event.keyCode; if (keyCode!=8 && keyCode!=9 && keyCode!=37 && keyCode!=39) return ((keyCode >= '0'.charCodeAt() && keyCode <= '9'.charCodeAt()))"></td>
|
|
</tr>
|
|
<tr bgcolor='#CCCCCC'><td align=right width='50%' nowrap><font class='standard_bold'><?php echo _QXZ("Confirmation"); ?> #:</font></td>
|
|
<td align=left width='50%' nowrap><input type=text name='confirmation_no' size=10 maxlength=20 value=''></td></tr>
|
|
<tr bgcolor='#CCCCCC'>
|
|
<td align=right width="50%" nowrap><font class='standard_bold'><?php echo _QXZ("Phone"); ?> #:</font></td>
|
|
<td align=left width="50%" nowrap><input type=text size=10 maxlength=10
|
|
name="phone" value="" ONKEYPRESS="var keyCode = event.which ? event.which : event.keyCode; if (keyCode!=8 && keyCode!=9 && keyCode!=37 && keyCode!=39) return ((keyCode >= '0'.charCodeAt() && keyCode <= '9'.charCodeAt()))"></td>
|
|
|
|
</tr><tr>
|
|
<th colspan=2 bgcolor='#CCCCCC'><input type=submit name="submit_COF" value="<?php echo _QXZ("SEARCH"); ?>" onClick="javascript:btn_name='search'"><br><br></th>
|
|
</tr>
|
|
<tr>
|
|
<th colspan=2 bgcolor='#666666'><font class='standard_bold'><a href='closer_popup.php'><?php echo _QXZ("Back"); ?></a></font></th>
|
|
</tr>
|
|
</table>
|
|
|
|
</form>
|
|
|
|
|
|
<?php
|
|
|
|
}
|
|
|
|
###########################################################################################
|
|
####### END CUSTOM CONTENTS
|
|
###########################################################################################
|
|
|
|
|
|
# echo "<a href=\"#\">Close this window</a>\n<BR><BR>\n";
|
|
}
|
|
else
|
|
{
|
|
echo _QXZ("Record command FAILED for channel")." $channel $NOW_TIME\n<BR><BR>\n";
|
|
echo _QXZ("Please go back and try again")."\n<BR><BR>\n";
|
|
# echo "<form><input type=button value=\"Close This Window\" onClick=\"javascript:window.close();\"></form>\n";
|
|
}
|
|
|
|
|
|
|
|
$ENDtime = date("U");
|
|
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
echo "\n\n\n<br><br><br>\n\n";
|
|
|
|
|
|
echo "<font size=0>\n\n\n<br><br><br>\n"._QXZ("script runtime").": $RUNtime "._QXZ("seconds")."</font>";
|
|
|
|
|
|
?>
|
|
|
|
|
|
</body>
|
|
</html>
|
|
|
|
<?php
|
|
|
|
exit;
|
|
|
|
?>
|
|
|