mattf
69a6bfc923
Changed all default VICIdial logos to new logos git-svn-id: svn://192.168.202.10@2183 3d104415-ff17-0410-8863-d5cf3c621b8a
349 lines
17 KiB
PHP
349 lines
17 KiB
PHP
<?php
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# closer_dispo.php
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#
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# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# this is the closer disposition screen of a call that has been grabbed. This
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# allows the closer to modify customer information and disposition the call
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#
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# CHANGES
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#
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# 60619-1641 - Added variable filtering to eliminate SQL injection attack threat
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# 90508-0644 - Changed to PHP long tags
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# 120223-2249 - Removed logging of good login passwords if webroot writable is enabled
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# 130610-1114 - Finalized changing of all ereg instances to preg
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# 130620-0817 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130901-1932 - Changed to mysqli PHP functions
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# 141007-2138 - Finalized adding QXZ translation to all admin files
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#
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
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elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
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if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
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elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];}
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elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];}
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if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];}
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elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];}
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elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
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elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
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if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
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elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
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if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
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elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
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if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
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elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
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elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
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if (isset($_GET["channel"])) {$channel=$_GET["channel"];}
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elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];}
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if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];}
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elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];}
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if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];}
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elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];}
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if (isset($_GET["tsr"])) {$tsr=$_GET["tsr"];}
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elseif (isset($_POST["tsr"])) {$tsr=$_POST["tsr"];}
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if (isset($_GET["address1"])) {$address1=$_GET["address1"];}
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elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];}
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if (isset($_GET["address2"])) {$address2=$_GET["address2"];}
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elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];}
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if (isset($_GET["address3"])) {$address3=$_GET["address3"];}
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elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];}
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if (isset($_GET["city"])) {$city=$_GET["city"];}
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elseif (isset($_POST["city"])) {$city=$_POST["city"];}
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if (isset($_GET["state"])) {$state=$_GET["state"];}
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elseif (isset($_POST["state"])) {$state=$_POST["state"];}
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if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];}
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elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];}
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if (isset($_GET["province"])) {$province=$_GET["province"];}
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elseif (isset($_POST["province"])) {$province=$_POST["province"];}
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if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];}
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elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];}
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if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];}
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elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];}
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if (isset($_GET["email"])) {$email=$_GET["email"];}
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elseif (isset($_POST["email"])) {$email=$_POST["email"];}
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if (isset($_GET["security"])) {$security=$_GET["security"];}
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elseif (isset($_POST["security"])) {$security=$_POST["security"];}
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if (isset($_GET["comments"])) {$comments=$_GET["comments"];}
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elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];}
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if (isset($_GET["status"])) {$status=$_GET["status"];}
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elseif (isset($_POST["status"])) {$status=$_POST["status"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$webroot_writable = $row[1];
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$SSoutbound_autodial_active = $row[2];
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$user_territories_active = $row[3];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$STARTtime = date("U");
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$TODAY = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$FILE_datetime = $STARTtime;
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$ext_context = 'demo';
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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$auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'QC',1);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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$stmt="SELECT full_name from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGfullname=$row[0];
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$fullname = $row[0];
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?>
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<html>
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<head>
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<title><?php echo _QXZ("CLOSER: Call Disposition"); ?></title>
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<?php
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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?>
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</head>
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<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
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<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
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<?php
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if ($end_call > 0)
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{
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$call_length = ($STARTtime - $call_began);
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### insert a NEW record to the vicidial_closer_log table
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$stmt="INSERT INTO vicidial_closer_log (lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed) values('" . mysqli_real_escape_string($link, $lead_id) . "','" . mysqli_real_escape_string($link, $list_id) . "','" . mysqli_real_escape_string($link, $campaign_id) . "','" . mysqli_real_escape_string($link, $parked_time) . "','" . mysqli_real_escape_string($link, $call_began) . "','$STARTtime','" . mysqli_real_escape_string($link, $call_length) . "','" . mysqli_real_escape_string($link, $status) . "','" . mysqli_real_escape_string($link, $phone_code) . "','" . mysqli_real_escape_string($link, $phone_number) . "','$PHP_AUTH_USER','" . mysqli_real_escape_string($link, $comments) . "','Y')";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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### update the lead record in the vicidial_list table
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$stmt="UPDATE vicidial_list set status='" . mysqli_real_escape_string($link, $status) . "',first_name='" . mysqli_real_escape_string($link, $first_name) . "',last_name='" . mysqli_real_escape_string($link, $last_name) . "',address1='" . mysqli_real_escape_string($link, $address1) . "',address2='" . mysqli_real_escape_string($link, $address2) . "',address3='" . mysqli_real_escape_string($link, $address3) . "',city='" . mysqli_real_escape_string($link, $city) . "',state='" . mysqli_real_escape_string($link, $state) . "',province='" . mysqli_real_escape_string($link, $province) . "',postal_code='" . mysqli_real_escape_string($link, $postal_code) . "',country_code='" . mysqli_real_escape_string($link, $country_code) . "',alt_phone='" . mysqli_real_escape_string($link, $alt_phone) . "',email='" . mysqli_real_escape_string($link, $email) . "',security_phrase='" . mysqli_real_escape_string($link, $security) . "',comments='" . mysqli_real_escape_string($link, $comments) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$stmt="SELECT count(*) from live_channels where server_ip='$server_ip' and channel='" . mysqli_real_escape_string($link, $channel) . "' and extension like \"%" . mysqli_real_escape_string($link, $extension) . "%\"";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysqli_fetch_row($rslt);
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$parked_count = $row[0];
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if ($parked_count > 0)
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{
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$DTqueryCID = "RR$FILE_datetime$PHP_AUTH_USER";
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### insert a NEW record to the vicidial_manager table to be processed
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$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','" . mysqli_real_escape_string($link, $server_ip) . "','','Hangup','$DTqueryCID','Channel: " . mysqli_real_escape_string($link, $channel) . "','','','','','','','','','')";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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echo _QXZ("Hangup command sent for channel")." $channel $NOW_TIME\n<BR><BR>\n";
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echo "<form><input type=button value=\""._QXZ("Close This Window")."\" onClick=\"javascript:window.close();\"></form>\n";
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}
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else
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{
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echo _QXZ("Hangup command FAILED for channel")." $channel $NOW_TIME\n<BR><BR>\n";
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echo "<form><input type=button value=\""._QXZ("Close This Window")."\" onClick=\"javascript:window.close();\"></form>\n";
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}
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}
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else
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{
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$stmt="SELECT count(*) from vicidial_list where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysqli_fetch_row($rslt);
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$lead_count = $row[0];
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if ($lead_count > 0)
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{
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$stmt="SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner from vicidial_list where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysqli_fetch_row($rslt);
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$lead_id = "$row[0]";
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$tsr = "$row[4]";
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$vendor_id = "$row[5]";
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$list_id = "$row[7]";
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$campaign_id = "$row[8]";
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$phone_code = "$row[10]";
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$phone_number = "$row[11]";
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$title = "$row[12]";
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$first_name = "$row[13]"; #
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$middle_initial = "$row[14]";
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$last_name = "$row[15]"; #
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$address1 = "$row[16]"; #
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$address2 = "$row[17]"; #
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$address3 = "$row[18]"; #
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$city = "$row[19]"; #
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$state = "$row[20]"; #
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$province = "$row[21]"; #
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$postal_code = "$row[22]"; #
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$country_code = "$row[23]"; #
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$gender = "$row[24]";
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$date_of_birth = "$row[25]";
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$alt_phone = "$row[26]"; #
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$email = "$row[27]"; #
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$security = "$row[28]"; #
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$comments = "$row[29]"; #
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echo "<br>"._QXZ("Call information").": $first_name $last_name - $phone_number<br><br><form action=$PHP_SELF method=POST>\n";
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echo "<input type=hidden name=end_call value=1>\n";
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echo "<input type=hidden name=DB value=\"$DB\">\n";
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echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
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echo "<input type=hidden name=list_id value=\"$list_id\">\n";
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echo "<input type=hidden name=campaign_id value=\"$campaign_id\">\n";
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echo "<input type=hidden name=phone_code value=\"$phone_code\">\n";
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echo "<input type=hidden name=phone_number value=\"$phone_number\">\n";
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echo "<input type=hidden name=server_ip value=\"$server_ip\">\n";
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echo "<input type=hidden name=extension value=\"$extension\">\n";
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echo "<input type=hidden name=channel value=\"$channel\">\n";
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echo "<input type=hidden name=call_began value=\"$call_began\">\n";
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echo "<input type=hidden name=parked_time value=\"$parked_time\">\n";
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echo "<table cellpadding=1 cellspacing=0>\n";
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echo "<tr><td colspan=2>"._QXZ("Vendor ID").": $vendor_id "._QXZ("Campaign ID").": $campaign_id</td></tr>\n";
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echo "<tr><td colspan=2>"._QXZ("Fronter").": $tsr "._QXZ("List ID").": $list_id</td></tr>\n";
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echo "<tr><td align=right>"._QXZ("First Name").": </td><td align=left><input type=text name=first_name size=15 maxlength=30 value=\"$first_name\"> \n";
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echo " "._QXZ("Last Name").": <input type=text name=last_name size=15 maxlength=30 value=\"$last_name\"> </td></tr>\n";
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echo "<tr><td align=right>"._QXZ("Address 1")." : </td><td align=left><input type=text name=address1 size=30 maxlength=30 value=\"$address1\"></td></tr>\n";
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echo "<tr><td align=right>"._QXZ("Address 2")." : </td><td align=left><input type=text name=address2 size=30 maxlength=30 value=\"$address2\"></td></tr>\n";
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echo "<tr><td align=right>"._QXZ("Address 3")." : </td><td align=left><input type=text name=address3 size=30 maxlength=30 value=\"$address3\"></td></tr>\n";
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echo "<tr><td align=right>"._QXZ("City")." : </td><td align=left><input type=text name=city size=30 maxlength=30 value=\"$city\"></td></tr>\n";
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echo "<tr><td align=right>"._QXZ("State").": </td><td align=left><input type=text name=state size=2 maxlength=2 value=\"$state\"> \n";
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echo " "._QXZ("Postal Code").": <input type=text name=postal_code size=10 maxlength=10 value=\"$postal_code\"> </td></tr>\n";
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echo "<tr><td align=right>"._QXZ("Province")." : </td><td align=left><input type=text name=province size=30 maxlength=30 value=\"$province\"></td></tr>\n";
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echo "<tr><td align=right>"._QXZ("Country")." : </td><td align=left><input type=text name=country_code size=3 maxlength=3 value=\"$country_code\"></td></tr>\n";
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echo "<tr><td align=right>"._QXZ("Alt Phone")." : </td><td align=left><input type=text name=alt_phone size=10 maxlength=10 value=\"$alt_phone\"></td></tr>\n";
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echo "<tr><td align=right>"._QXZ("Email")." : </td><td align=left><input type=text name=email size=30 maxlength=50 value=\"$email\"></td></tr>\n";
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echo "<tr><td align=right>"._QXZ("Security")." : </td><td align=left><input type=text name=security size=30 maxlength=100 value=\"$security\"></td></tr>\n";
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echo "<tr><td align=right>"._QXZ("Comments")." : </td><td align=left><input type=text name=comments size=30 maxlength=255 value=\"$comments\"></td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Disposition").": </td><td align=left><select size=1 name=status>\n";
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$stmt="SELECT status,status_name from vicidial_statuses where selectable='Y' order by status";
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$rslt=mysql_to_mysqli($stmt, $link);
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$statuses_to_print = mysqli_num_rows($rslt);
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$statuses_list='';
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$o=0;
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while ($statuses_to_print > $o) {
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$rowx=mysqli_fetch_row($rslt);
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$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
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$o++;
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}
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echo "$statuses_list";
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echo "</select></td></tr>\n";
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echo "<tr><td colspan=2><input type=submit name=submit value=\""._QXZ("END CALL")."\"></td></tr>\n";
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echo "</table></form>\n";
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echo "<BR><BR><BR>\n";
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}
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else
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{
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echo _QXZ("lead lookup FAILED for lead_id")." $lead_id $NOW_TIME\n<BR><BR>\n";
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# echo "<a href=\"$PHP_SELF\">Close this window</a>\n<BR><BR>\n";
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}
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}
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|
$ENDtime = date("U");
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|
|
|
$RUNtime = ($ENDtime - $STARTtime);
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|
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|
echo "\n\n\n<br><br><br>\n\n";
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|
|
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|
|
echo "<font size=0>\n\n\n<br><br><br>\n"._QXZ("script runtime").": $RUNtime "._QXZ("seconds")."</font>";
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?>
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</body>
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</html>
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|
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|
<?php
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exit;
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|
?>
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