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6d5c78e347b42e14fe5dff7fc96b8d915a0b17c8
ViciDialSVN/agc_2-X/trunk/www/vicidial/AST_parkstats.php
T
mattf 9ed706fc41 Added code for on-the-fly language translations display for all admin and reporting scripts 
Changed all single-quote QXZ values to double-quote
Added "change language" page to admin.php

git-svn-id: svn://192.168.202.10@2233 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-31 14:49:05 +00:00

474 lines
16 KiB
PHP
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<?php
# AST_parkstats.php
#
# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
#
# 60619-1717 - Added variable filtering to eliminate SQL injection attack threat
# - Added required user/pass to gain access to this page
# 90508-0644 - Changed to PHP long tags
# 130610-1133 - Finalized changing of all ereg instances to preg
# 130621-0728 - Added filtering of input to prevent SQL injection attacks and new user auth
# 130901-2012 - Changed to mysqli PHP functions
# 140328-0005 - Converted division calculations to use MathZDC function
# 141114-0732 - Finalized adding QXZ translation to all admin files
# 141230-1441 - Added code for on-the-fly language translations display
#
require("dbconnect_mysqli.php");
require("functions.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,enable_languages,language_method FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
$SSenable_languages = $row[1];
$SSlanguage_method = $row[2];
}
##### END SETTINGS LOOKUP #####
###########################################
if ($non_latin < 1)
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
}
else
{
$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
}
$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$sl_ct = mysqli_num_rows($rslt);
if ($sl_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$VUselected_language = $row[0];
}
$auth=0;
$reports_auth=0;
$admin_auth=0;
$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1);
if ($auth_message == 'GOOD')
{$auth=1;}
if ($auth > 0)
{
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports > 0;";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$admin_auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports > 0;";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$reports_auth=$row[0];
if ($reports_auth < 1)
{
$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ( ($reports_auth > 0) and ($admin_auth < 1) )
{
$ADD=999999;
$reports_only_user=1;
}
}
else
{
$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
if ($auth_message == 'LOCK')
{
$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
exit;
}
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$STARTtime = date("U");
if (!isset($group)) {$group = '';}
if (!isset($query_date)) {$query_date = $NOW_DATE;}
$stmt="select distinct channel_group from park_log;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$groups_to_print = mysqli_num_rows($rslt);
$i=0;
while ($i < $groups_to_print)
{
$row=mysqli_fetch_row($rslt);
$groups[$i] =$row[0];
$i++;
}
?>
<HTML>
<HEAD>
<STYLE type="text/css">
<!--
.green {color: white; background-color: green}
.red {color: white; background-color: red}
.blue {color: white; background-color: blue}
.purple {color: white; background-color: purple}
-->
</STYLE>
<?php
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
echo "<TITLE>"._QXZ("VICIDIAL: Park Stats")."</TITLE></HEAD><BODY BGCOLOR=WHITE>\n";
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">\n";
echo "<SELECT SIZE=1 NAME=group>\n";
$o=0;
while ($groups_to_print > $o)
{
if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href=\"./admin.php?ADD=34&campaign_id=$group\">"._QXZ("MODIFY")."</a> | <a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a> </FONT>\n";
echo "</FORM>\n\n";
echo "<PRE><FONT SIZE=2>\n\n";
if (!$group)
{
echo "\n\n";
echo _QXZ("PLEASE SELECT A GROUP AND DATE ABOVE AND CLICK SUBMIT")."\n";
}
else
{
echo _QXZ("VICIDIAL: Park Stats",48)." $NOW_TIME\n";
echo "\n";
echo "---------- "._QXZ("TOTALS")."\n";
$stmt="select count(*),sum(parked_sec) from park_log where parked_time >= '$query_date 00:00:01' and parked_time <= '$query_date 23:59:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$TOTALcalls = sprintf("%10s", $row[0]);
$average_hold_seconds = MathZDC($row[1], $row[0]);
$average_hold_seconds = round($average_hold_seconds, 0);
$average_hold_seconds = sprintf("%10s", $average_hold_seconds);
echo _QXZ("Total Calls taken in this Group:",45)." $TOTALcalls\n";
echo _QXZ("Average Hold Time(seconds) for all Calls:",45)." $average_hold_seconds\n";
echo "\n";
echo "---------- "._QXZ("DROPS")."\n";
$stmt="select count(*),sum(parked_sec) from park_log where parked_time >= '$query_date 00:00:01' and parked_time <= '$query_date 23:59:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "' and (talked_sec < 5 or talked_sec is null);";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$DROPcalls = sprintf("%10s", $row[0]);
$DROPpercent = (MathZDC($DROPcalls, $TOTALcalls) * 100);
$DROPpercent = round($DROPpercent, 0);
$average_hold_seconds = MathZDC($row[1], $row[0]);
$average_hold_seconds = round($average_hold_seconds, 0);
$average_hold_seconds = sprintf("%10s", $average_hold_seconds);
echo _QXZ("Total Dropped Calls:",45)." $DROPcalls $DROPpercent%\n";
echo _QXZ("Average Hold Time(seconds) for Dropped Calls:",45)." $average_hold_seconds\n";
##############################
######### USER STATS
echo "\n";
echo "---------- "._QXZ("USER STATS")."\n";
echo "+--------------------------+------------+--------+--------+\n";
echo "| "._QXZ("USER",24)." | "._QXZ("CALLS",10)." | "._QXZ("TIME M",6)." | "._QXZ("AVRG M",6)." |\n";
echo "+--------------------------+------------+--------+--------+\n";
$stmt="select park_log.user,full_name,count(*),sum(talked_sec),avg(talked_sec) from park_log,vicidial_users where parked_time >= '$query_date 00:00:01' and parked_time <= '$query_date 23:59:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "' and park_log.user is not null and talked_sec is not null and talked_sec > 4 and park_log.user=vicidial_users.user group by park_log.user;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$users_to_print = mysqli_num_rows($rslt);
$i=0;
while ($i < $users_to_print)
{
$row=mysqli_fetch_row($rslt);
$user = sprintf("%-6s", $row[0]);
$full_name = sprintf("%-15s", $row[1]); while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}
$USERcalls = sprintf("%10s", $row[2]);
$USERtotTALK = $row[3];
$USERavgTALK = $row[4];
$USERtotTALK_M = MathZDC($USERtotTALK, 60);
$USERtotTALK_M = round($USERtotTALK_M, 2);
$USERtotTALK_M_int = intval("$USERtotTALK_M");
$USERtotTALK_S = ($USERtotTALK_M - $USERtotTALK_M_int);
$USERtotTALK_S = ($USERtotTALK_S * 60);
$USERtotTALK_S = round($USERtotTALK_S, 0);
if ($USERtotTALK_S < 10) {$USERtotTALK_S = "0$USERtotTALK_S";}
$USERtotTALK_MS = "$USERtotTALK_M_int:$USERtotTALK_S";
$USERtotTALK_MS = sprintf("%6s", $USERtotTALK_MS);
$USERavgTALK_M = MathZDC($USERavgTALK, 60);
$USERavgTALK_M = round($USERavgTALK_M, 2);
$USERavgTALK_M_int = intval("$USERavgTALK_M");
$USERavgTALK_S = ($USERavgTALK_M - $USERavgTALK_M_int);
$USERavgTALK_S = ($USERavgTALK_S * 60);
$USERavgTALK_S = round($USERavgTALK_S, 0);
if ($USERavgTALK_S < 10) {$USERavgTALK_S = "0$USERavgTALK_S";}
$USERavgTALK_MS = "$USERavgTALK_M_int:$USERavgTALK_S";
$USERavgTALK_MS = sprintf("%6s", $USERavgTALK_MS);
echo "| $user - $full_name | $USERcalls | $USERtotTALK_MS | $USERavgTALK_MS |\n";
$i++;
}
echo "+--------------------------+------------+--------+--------+\n";
##############################
######### TIME STATS
echo "\n";
echo "---------- "._QXZ("TIME STATS")."\n";
echo "<FONT SIZE=0>\n";
$hi_hour_count=0;
$last_full_record=0;
$i=0;
$h=0;
while ($i <= 96)
{
$stmt="select count(*) from park_log where parked_time >= '$query_date $h:00:00' and parked_time <= '$query_date $h:14:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$hour_count[$i] = $row[0];
if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
if ($hour_count[$i] > 0) {$last_full_record = $i;}
$stmt="select count(*) from park_log where parked_time >= '$query_date $h:00:00' and parked_time <= '$query_date $h:14:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "' and (talked_sec < 5 or talked_sec is null);";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$drop_count[$i] = $row[0];
$i++;
$stmt="select count(*) from park_log where parked_time >= '$query_date $h:15:00' and parked_time <= '$query_date $h:29:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$hour_count[$i] = $row[0];
if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
if ($hour_count[$i] > 0) {$last_full_record = $i;}
$stmt="select count(*) from park_log where parked_time >= '$query_date $h:15:00' and parked_time <= '$query_date $h:29:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "' and (talked_sec < 5 or talked_sec is null);";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$drop_count[$i] = $row[0];
$i++;
$stmt="select count(*) from park_log where parked_time >= '$query_date $h:30:00' and parked_time <= '$query_date $h:44:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$hour_count[$i] = $row[0];
if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
if ($hour_count[$i] > 0) {$last_full_record = $i;}
$stmt="select count(*) from park_log where parked_time >= '$query_date $h:30:00' and parked_time <= '$query_date $h:44:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "' and (talked_sec < 5 or talked_sec is null);";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$drop_count[$i] = $row[0];
$i++;
$stmt="select count(*) from park_log where parked_time >= '$query_date $h:45:00' and parked_time <= '$query_date $h:59:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$hour_count[$i] = $row[0];
if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
if ($hour_count[$i] > 0) {$last_full_record = $i;}
$stmt="select count(*) from park_log where parked_time >= '$query_date $h:45:00' and parked_time <= '$query_date $h:59:59' and status ='HUNGUP' and channel_group='" . mysqli_real_escape_string($link, $group) . "' and (talked_sec < 5 or talked_sec is null);";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$drop_count[$i] = $row[0];
$i++;
$h++;
}
$hour_multiplier = MathZDC(100, $hi_hour_count);
#$hour_multiplier = round($hour_multiplier, 0);
echo "<!-- HICOUNT: $hi_hour_count|$hour_multiplier -->\n";
echo _QXZ("GRAPH IN 15 MINUTE INCREMENTS OF TOTAL INCOMING CALLS FOR THIS GROUP")."\n";
$k=1;
$Mk=0;
$call_scale = '0';
while ($k <= 102)
{
if ($Mk >= 5)
{
$Mk=0;
$scale_num=MathZDC($k, $hour_multiplier);
$scale_num = round($scale_num, 0);
$LENscale_num = (strlen($scale_num));
$k = ($k + $LENscale_num);
$call_scale .= "$scale_num";
}
else
{
$call_scale .= " ";
$k++; $Mk++;
}
}
echo "+------+-------------------------------------------------------------------------------------------------------+-------+-------+\n";
#echo "| HOUR | GRAPH IN 15 MINUTE INCREMENTS OF TOTAL INCOMING CALLS FOR THIS GROUP | DROPS | TOTAL |\n";
echo "| "._QXZ("HOUR",4)." |$call_scale| "._QXZ("DROPS",5)." | "._QXZ("TOTAL",5)." |\n";
echo "+------+-------------------------------------------------------------------------------------------------------+-------+-------+\n";
$ZZ = '00';
$i=0;
$h=4;
$hour= -1;
$no_lines_yet=1;
while ($i <= 96)
{
$char_counter=0;
$time = ' ';
if ($h >= 4)
{
$hour++;
$h=0;
if ($hour < 10) {$hour = "0$hour";}
$time = "+$hour$ZZ+";
}
if ($h == 1) {$time = " 15 ";}
if ($h == 2) {$time = " 30 ";}
if ($h == 3) {$time = " 45 ";}
$Ghour_count = $hour_count[$i];
if ($Ghour_count < 1)
{
if ( ($no_lines_yet) or ($i > $last_full_record) )
{
$do_nothing=1;
}
else
{
$hour_count[$i] = sprintf("%-5s", $hour_count[$i]);
echo "|$time|";
$k=0; while ($k <= 102) {echo " "; $k++;}
echo "| $hour_count[$i] |\n";
}
}
else
{
$no_lines_yet=0;
$Xhour_count = ($Ghour_count * $hour_multiplier);
$Yhour_count = (99 - $Xhour_count);
$Gdrop_count = $drop_count[$i];
if ($Gdrop_count < 1)
{
$hour_count[$i] = sprintf("%-5s", $hour_count[$i]);
echo "|$time|<SPAN class=\"green\">";
$k=0; while ($k <= $Xhour_count) {echo "*"; $k++; $char_counter++;}
echo "*X</SPAN>"; $char_counter++;
$k=0; while ($k <= $Yhour_count) {echo " "; $k++; $char_counter++;}
while ($char_counter <= 101) {echo " "; $char_counter++;}
echo "| 0 | $hour_count[$i] |\n";
}
else
{
$Xdrop_count = ($Gdrop_count * $hour_multiplier);
# if ($Xdrop_count >= $Xhour_count) {$Xdrop_count = ($Xdrop_count - 1);}
$XXhour_count = ( ($Xhour_count - $Xdrop_count) - 1 );
$hour_count[$i] = sprintf("%-5s", $hour_count[$i]);
$drop_count[$i] = sprintf("%-5s", $drop_count[$i]);
echo "|$time|<SPAN class=\"red\">";
$k=0; while ($k <= $Xdrop_count) {echo ">"; $k++; $char_counter++;}
echo "D</SPAN><SPAN class=\"green\">"; $char_counter++;
$k=0; while ($k <= $XXhour_count) {echo "*"; $k++; $char_counter++;}
echo "X</SPAN>"; $char_counter++;
$k=0; while ($k <= $Yhour_count) {echo " "; $k++; $char_counter++;}
while ($char_counter <= 102) {echo " "; $char_counter++;}
echo "| $drop_count[$i] | $hour_count[$i] |\n";
}
}
$i++;
$h++;
}
echo "+------+-------------------------------------------------------------------------------------------------------+-------+-------+\n";
}
?>
</PRE>
</BODY></HTML>
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