278 lines
12 KiB
PHP
278 lines
12 KiB
PHP
<?
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### remote_dispo.php
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###
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### Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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###
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# this is the remote agent disposition screen for calls sent to remote agents. This allows the remote agent to modify customer information and disposition the call
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require("dbconnect.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$address1=$_GET["address1"]; if (!$address1) {$address1=$_POST["address1"];}
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$address2=$_GET["address2"]; if (!$address2) {$address2=$_POST["address2"];}
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$address3=$_GET["address3"]; if (!$address3) {$address3=$_POST["address3"];}
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$alt_phone=$_GET["alt_phone"]; if (!$alt_phone) {$alt_phone=$_POST["alt_phone"];}
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$call_began=$_GET["call_began"]; if (!$call_began) {$call_began=$_POST["call_began"];}
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$campaign_id=$_GET["campaign_id"]; if (!$campaign_id) {$campaign_id=$_POST["campaign_id"];}
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$channel=$_GET["channel"]; if (!$channel) {$channel=$_POST["channel"];}
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$channel_group=$_GET["channel_group"]; if (!$channel_group) {$channel_group=$_POST["channel_group"];}
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$city=$_GET["city"]; if (!$city) {$city=$_POST["city"];}
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$comments=$_GET["comments"]; if (!$comments) {$comments=$_POST["comments"];}
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$country_code=$_GET["country_code"]; if (!$country_code) {$country_code=$_POST["country_code"];}
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$customer_zap_channel=$_GET["customer_zap_channel"]; if (!$customer_zap_channel) {$customer_zap_channel=$_POST["customer_zap_channel"];}
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$DB=$_GET["DB"]; if (!$DB) {$DB=$_POST["DB"];}
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$dispo=$_GET["dispo"]; if (!$dispo) {$dispo=$_POST["dispo"];}
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$email=$_GET["email"]; if (!$email) {$email=$_POST["email"];}
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$end_call=$_GET["end_call"]; if (!$end_call) {$end_call=$_POST["end_call"];}
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$extension=$_GET["extension"]; if (!$extension) {$extension=$_POST["extension"];}
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$first_name=$_GET["first_name"]; if (!$first_name) {$first_name=$_POST["first_name"];}
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$group=$_GET["group"]; if (!$group) {$group=$_POST["group"];}
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$last_name=$_GET["last_name"]; if (!$last_name) {$last_name=$_POST["last_name"];}
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$lead_id=$_GET["lead_id"]; if (!$lead_id) {$lead_id=$_POST["lead_id"];}
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$list_id=$_GET["list_id"]; if (!$list_id) {$list_id=$_POST["list_id"];}
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$parked_time=$_GET["parked_time"]; if (!$parked_time) {$parked_time=$_POST["parked_time"];}
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$pass=$_GET["pass"]; if (!$pass) {$pass=$_POST["pass"];}
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$phone_code=$_GET["phone_code"]; if (!$phone_code) {$phone_code=$_POST["phone_code"];}
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$phone_number=$_GET["phone_number"]; if (!$phone_number) {$phone_number=$_POST["phone_number"];}
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$phone=$_GET["phone"]; if (!$phone) {$phone=$_POST["phone"];}
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$postal_code=$_GET["postal_code"]; if (!$postal_code) {$postal_code=$_POST["postal_code"];}
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$province=$_GET["province"]; if (!$province) {$province=$_POST["province"];}
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$security=$_GET["security"]; if (!$security) {$security=$_POST["security"];}
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$server_ip=$_GET["server_ip"]; if (!$server_ip) {$server_ip=$_POST["server_ip"];}
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$server_ip=$_GET["server_ip"]; if (!$server_ip) {$server_ip=$_POST["server_ip"];}
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$session_id=$_GET["session_id"]; if (!$session_id) {$session_id=$_POST["session_id"];}
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$state=$_GET["state"]; if (!$state) {$state=$_POST["state"];}
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$status=$_GET["status"]; if (!$status) {$status=$_POST["status"];}
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$tsr=$_GET["tsr"]; if (!$tsr) {$tsr=$_POST["tsr"];}
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$user=$_GET["user"]; if (!$user) {$user=$_POST["user"];}
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$vendor_id=$_GET["vendor_id"]; if (!$vendor_id) {$vendor_id=$_POST["vendor_id"];}
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$submit=$_GET["submit"]; if (!$submit) {$submit=$_POST["submit"];}
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$SUBMIT=$_GET["SUBMIT"]; if (!$SUBMIT) {$SUBMIT=$_POST["SUBMIT"];}
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$STARTtime = date("U");
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$TODAY = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$FILE_datetime = $STARTtime;
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$ext_context = 'demo';
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if (!$begin_date) {$begin_date = $TODAY;}
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if (!$end_date) {$end_date = $TODAY;}
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#$link=mysql_connect("localhost", "cron", "1234");
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#mysql_select_db("asterisk");
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 2;";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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$fp = fopen ("./project_auth_entries.txt", "a");
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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{
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Header("WWW-Authenticate: Basic realm=\"VICIDIAL-CLOSER\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
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exit;
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}
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else
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{
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if($auth>0)
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{
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$office_no=strtoupper($PHP_AUTH_USER);
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$password=strtoupper($PHP_AUTH_PW);
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$stmt="SELECT full_name from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGfullname=$row[0];
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$fullname = $row[0];
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fwrite ($fp, "VD_CLOSER|GOOD|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|$LOGfullname|\n");
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fclose($fp);
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}
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else
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{
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fwrite ($fp, "VD_CLOSER|FAIL|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|\n");
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fclose($fp);
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}
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}
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?>
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<html>
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<head>
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<title>VICIDIAL REMOTE: Call Disposition</title>
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</head>
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<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
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<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
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<?
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echo "<!-- $call_began $lead_id -->";
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if ($end_call > 0)
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{
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$call_length = ($STARTtime - $call_began);
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### insert a NEW record to the vicidial_closer_log table
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$stmt="UPDATE vicidial_closer_log set end_epoch='$STARTtime', length_in_sec='$call_length', status='$status', user='$PHP_AUTH_USER' where lead_id='$lead_id' order by start_epoch desc limit 1;";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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### update the lead record in the vicidial_list table
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$stmt="UPDATE vicidial_list set status='$status',first_name='$first_name',last_name='$last_name',address1='$address1',address2='$address2',address3='$address3',city='$city',state='$state',province='$province',postal_code='$postal_code',country_code='$country_code',alt_phone='$alt_phone',email='$email',security_phrase='$security',comments='$comments',user='$PHP_AUTH_USER' where lead_id='$lead_id'";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "Call has been dispositioned $NOW_TIME\n<BR><BR>\n";
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echo "<form><input type=button value=\"Close This Window\" onClick=\"javascript:window.close();\"></form>\n";
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}
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else
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{
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$stmt="SELECT count(*) from vicidial_list where lead_id='$lead_id'";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$lead_count = $row[0];
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if ($lead_count > 0)
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{
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$stmt="SELECT * from vicidial_list where lead_id='$lead_id'";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$lead_id = "$row[0]";
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$tsr = "$row[4]";
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$vendor_id = "$row[5]";
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$list_id = "$row[7]";
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$campaign_id = "$row[8]";
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$phone_code = "$row[10]";
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$phone_number = "$row[11]";
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$title = "$row[12]";
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$first_name = "$row[13]"; #
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$middle_initial = "$row[14]";
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$last_name = "$row[15]"; #
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$address1 = "$row[16]"; #
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$address2 = "$row[17]"; #
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$address3 = "$row[18]"; #
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$city = "$row[19]"; #
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$state = "$row[20]"; #
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$province = "$row[21]"; #
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$postal_code = "$row[22]"; #
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$country_code = "$row[23]"; #
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$gender = "$row[24]";
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$date_of_birth = "$row[25]";
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$alt_phone = "$row[26]"; #
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$email = "$row[27]"; #
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$security = "$row[28]"; #
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$comments = "$row[29]"; #
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echo "<br>Call information: $first_name $last_name - $phone_number<br><br><form action=$PHP_SELF method=POST>\n";
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echo "<input type=hidden name=end_call value=1>\n";
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echo "<input type=hidden name=DB value=\"$DB\">\n";
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echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
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echo "<input type=hidden name=list_id value=\"$list_id\">\n";
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echo "<input type=hidden name=campaign_id value=\"$campaign_id\">\n";
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echo "<input type=hidden name=phone_code value=\"$phone_code\">\n";
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echo "<input type=hidden name=phone_number value=\"$phone_number\">\n";
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echo "<input type=hidden name=server_ip value=\"$server_ip\">\n";
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echo "<input type=hidden name=extension value=\"$extension\">\n";
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echo "<input type=hidden name=channel value=\"$channel\">\n";
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echo "<input type=hidden name=call_began value=\"$call_began\">\n";
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echo "<input type=hidden name=parked_time value=\"$parked_time\">\n";
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echo "<table cellpadding=1 cellspacing=0>\n";
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echo "<tr><td colspan=2>Vendor ID: $vendor_id Campaign ID: $campaign_id</td></tr>\n";
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echo "<tr><td colspan=2>Fronter: $tsr List ID: $list_id</td></tr>\n";
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echo "<tr><td align=right>First Name: </td><td align=left><input type=text name=first_name size=15 maxlength=30 value=\"$first_name\"> \n";
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echo " Last Name: <input type=text name=last_name size=15 maxlength=30 value=\"$last_name\"> </td></tr>\n";
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echo "<tr><td align=right>Address 1 : </td><td align=left><input type=text name=address1 size=30 maxlength=30 value=\"$address1\"></td></tr>\n";
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echo "<tr><td align=right>Address 2 : </td><td align=left><input type=text name=address2 size=30 maxlength=30 value=\"$address2\"></td></tr>\n";
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echo "<tr><td align=right>Address 3 : </td><td align=left><input type=text name=address3 size=30 maxlength=30 value=\"$address3\"></td></tr>\n";
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echo "<tr><td align=right>City : </td><td align=left><input type=text name=city size=30 maxlength=30 value=\"$city\"></td></tr>\n";
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echo "<tr><td align=right>State: </td><td align=left><input type=text name=state size=2 maxlength=2 value=\"$state\"> \n";
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echo " Postal Code: <input type=text name=postal_code size=10 maxlength=10 value=\"$postal_code\"> </td></tr>\n";
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echo "<tr><td align=right>Province : </td><td align=left><input type=text name=province size=30 maxlength=30 value=\"$province\"></td></tr>\n";
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echo "<tr><td align=right>Country : </td><td align=left><input type=text name=country_code size=3 maxlength=3 value=\"$country_code\"></td></tr>\n";
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echo "<tr><td align=right>Alt Phone : </td><td align=left><input type=text name=alt_phone size=10 maxlength=10 value=\"$alt_phone\"></td></tr>\n";
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echo "<tr><td align=right>Email : </td><td align=left><input type=text name=email size=30 maxlength=50 value=\"$email\"></td></tr>\n";
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echo "<tr><td align=right>Security : </td><td align=left><input type=text name=security size=30 maxlength=100 value=\"$security\"></td></tr>\n";
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echo "<tr><td align=right>Comments : </td><td align=left><input type=text name=comments size=30 maxlength=255 value=\"$comments\"></td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>Disposition: </td><td align=left><select size=1 name=status>\n";
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$stmt="SELECT * from vicidial_statuses where selectable='Y' order by status";
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$rsltx=mysql_query($stmt, $link);
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$statuses_to_print = mysql_num_rows($rsltx);
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$statuses_list='';
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$o=0;
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while ($statuses_to_print > $o) {
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$rowx=mysql_fetch_row($rsltx);
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$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
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$o++;
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}
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echo "$statuses_list";
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echo "</select></td></tr>\n";
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echo "<tr><td colspan=2><input type=submit name=submit value=\"DISPO CALL\"></td></tr>\n";
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echo "</table></form>\n";
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echo "<BR><BR><BR>\n";
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}
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else
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{
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echo "lead lookup FAILED for lead_id $lead_id $NOW_TIME\n<BR><BR>\n";
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# echo "<a href=\"$PHP_SELF\">Close this window</a>\n<BR><BR>\n";
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}
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}
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$ENDtime = date("U");
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$RUNtime = ($ENDtime - $STARTtime);
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echo "\n\n\n<br><br><br>\n\n";
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echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds</font>";
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?>
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</body>
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</html>
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<?
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exit;
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?>
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