mattf 75e173c09d Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio ...

Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a

2017-08-17 17:34:09 +00:00

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branches

Added DIAL status for manual dial agent calls that have not been answered in Real-Time Report and Non-Agent API functions

2017-06-15 04:37:47 +00:00

trunk

Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio

2017-08-17 17:34:09 +00:00