Files
ViciDialSVN/agc_2-X/trunk/extras/crm_iframe/crm_example.php
T
mattf aac543d410 Added example code for a CRM Iframe agent screen skin(extras/crm_iframe)
git-svn-id: svn://192.168.202.10@2444 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-29 20:19:59 +00:00

836 lines
39 KiB
PHP

<?php
# crm_example.php - example of using a crm to launch vicidial in a hidden iframe
#
# Copyright (C) 2015 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
#
# CHANGELOG
# 151229-1510 - First Build
#
require_once("crm_settings.php");
$testing_mode=0;
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["stage"])) {$stage=$_GET["stage"];}
elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];}
if (isset($_GET["step"])) {$step=$_GET["step"];}
elseif (isset($_POST["step"])) {$step=$_POST["step"];}
if (isset($_GET["VD_login"])) {$VD_login=$_GET["VD_login"];}
elseif (isset($_POST["VD_login"])) {$VD_login=$_POST["VD_login"];}
if (isset($_GET["VD_pass"])) {$VD_pass=$_GET["VD_pass"];}
elseif (isset($_POST["VD_pass"])) {$VD_pass=$_POST["VD_pass"];}
if (isset($_GET["VD_campaign"])) {$VD_campaign=$_GET["VD_campaign"];}
elseif (isset($_POST["VD_campaign"])) {$VD_campaign=$_POST["VD_campaign"];}
if (isset($_GET["relogin"])) {$relogin=$_GET["relogin"];}
elseif (isset($_POST["relogin"])) {$relogin=$_POST["relogin"];}
if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
$vendor_lead_code = $vendor_id;
if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
if (isset($_GET["gmt_offset_now"])) {$gmt_offset_now=$_GET["gmt_offset_now"];}
elseif (isset($_POST["gmt_offset_now"])) {$gmt_offset_now=$_POST["gmt_offset_now"];}
if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
if (isset($_GET["title"])) {$title=$_GET["title"];}
elseif (isset($_POST["title"])) {$title=$_POST["title"];}
if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];}
elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];}
if (isset($_GET["middle_initial"])) {$middle_initial=$_GET["middle_initial"];}
elseif (isset($_POST["middle_initial"])) {$middle_initial=$_POST["middle_initial"];}
if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];}
elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];}
if (isset($_GET["address1"])) {$address1=$_GET["address1"];}
elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];}
if (isset($_GET["address2"])) {$address2=$_GET["address2"];}
elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];}
if (isset($_GET["address3"])) {$address3=$_GET["address3"];}
elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];}
if (isset($_GET["city"])) {$city=$_GET["city"];}
elseif (isset($_POST["city"])) {$city=$_POST["city"];}
if (isset($_GET["state"])) {$state=$_GET["state"];}
elseif (isset($_POST["state"])) {$state=$_POST["state"];}
if (isset($_GET["province"])) {$province=$_GET["province"];}
elseif (isset($_POST["province"])) {$province=$_POST["province"];}
if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];}
elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];}
if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];}
elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];}
if (isset($_GET["gender"])) {$gender=$_GET["gender"];}
elseif (isset($_POST["gender"])) {$gender=$_POST["gender"];}
if (isset($_GET["date_of_birth"])) {$date_of_birth=$_GET["date_of_birth"];}
elseif (isset($_POST["date_of_birth"])) {$date_of_birth=$_POST["date_of_birth"];}
if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];}
elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];}
if (isset($_GET["email"])) {$email=$_GET["email"];}
elseif (isset($_POST["email"])) {$email=$_POST["email"];}
if (isset($_GET["security_phrase"])) {$security_phrase=$_GET["security_phrase"];}
elseif (isset($_POST["security_phrase"])) {$security_phrase=$_POST["security_phrase"];}
if (isset($_GET["comments"])) {$comments=$_GET["comments"];}
elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];}
if (isset($_GET["user"])) {$user=$_GET["user"];}
elseif (isset($_POST["user"])) {$user=$_POST["user"];}
if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
if (isset($_GET["campaign"])) {$campaign=$_GET["campaign"];}
elseif (isset($_POST["campaign"])) {$campaign=$_POST["campaign"];}
if (isset($_GET["phone_login"])) {$phone_login=$_GET["phone_login"];}
elseif (isset($_POST["phone_login"])) {$phone_login=$_POST["phone_login"];}
if (isset($_GET["original_phone_login"])) {$original_phone_login=$_GET["original_phone_login"];}
elseif (isset($_POST["original_phone_login"])) {$original_phone_login=$_POST["original_phone_login"];}
if (isset($_GET["phone_pass"])) {$phone_pass=$_GET["phone_pass"];}
elseif (isset($_POST["phone_pass"])) {$phone_pass=$_POST["phone_pass"];}
if (isset($_GET["fronter"])) {$fronter=$_GET["fronter"];}
elseif (isset($_POST["fronter"])) {$fronter=$_POST["fronter"];}
if (isset($_GET["closer"])) {$closer=$_GET["closer"];}
elseif (isset($_POST["closer"])) {$closer=$_POST["closer"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["channel_group"])) {$channel_group=$_GET["channel_group"];}
elseif (isset($_POST["channel_group"])) {$channel_group=$_POST["channel_group"];}
if (isset($_GET["SQLdate"])) {$SQLdate=$_GET["SQLdate"];}
elseif (isset($_POST["SQLdate"])) {$SQLdate=$_POST["SQLdate"];}
if (isset($_GET["epoch"])) {$epoch=$_GET["epoch"];}
elseif (isset($_POST["epoch"])) {$epoch=$_POST["epoch"];}
if (isset($_GET["uniqueid"])) {$uniqueid=$_GET["uniqueid"];}
elseif (isset($_POST["uniqueid"])) {$uniqueid=$_POST["uniqueid"];}
if (isset($_GET["customer_zap_channel"])) {$customer_zap_channel=$_GET["customer_zap_channel"];}
elseif (isset($_POST["customer_zap_channel"])) {$customer_zap_channel=$_POST["customer_zap_channel"];}
if (isset($_GET["customer_server_ip"])) {$customer_server_ip=$_GET["customer_server_ip"];}
elseif (isset($_POST["customer_server_ip"])) {$customer_server_ip=$_POST["customer_server_ip"];}
if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
if (isset($_GET["SIPexten"])) {$SIPexten=$_GET["SIPexten"];}
elseif (isset($_POST["SIPexten"])) {$SIPexten=$_POST["SIPexten"];}
if (isset($_GET["session_id"])) {$session_id=$_GET["session_id"];}
elseif (isset($_POST["session_id"])) {$session_id=$_POST["session_id"];}
if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
if (isset($_GET["parked_by"])) {$parked_by=$_GET["parked_by"];}
elseif (isset($_POST["parked_by"])) {$parked_by=$_POST["parked_by"];}
if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
if (isset($_GET["dialed_number"])) {$dialed_number=$_GET["dialed_number"];}
elseif (isset($_POST["dialed_number"])) {$dialed_number=$_POST["dialed_number"];}
if (isset($_GET["dialed_label"])) {$dialed_label=$_GET["dialed_label"];}
elseif (isset($_POST["dialed_label"])) {$dialed_label=$_POST["dialed_label"];}
if (isset($_GET["source_id"])) {$source_id=$_GET["source_id"];}
elseif (isset($_POST["source_id"])) {$source_id=$_POST["source_id"];}
if (isset($_GET["rank"])) {$rank=$_GET["rank"];}
elseif (isset($_POST["rank"])) {$rank=$_POST["rank"];}
if (isset($_GET["owner"])) {$owner=$_GET["owner"];}
elseif (isset($_POST["owner"])) {$owner=$_POST["owner"];}
if (isset($_GET["camp_script"])) {$camp_script=$_GET["camp_script"];}
elseif (isset($_POST["camp_script"])) {$camp_script=$_POST["camp_script"];}
if (isset($_GET["in_script"])) {$in_script=$_GET["in_script"];}
elseif (isset($_POST["in_script"])) {$in_script=$_POST["in_script"];}
if (isset($_GET["script_width"])) {$script_width=$_GET["script_width"];}
elseif (isset($_POST["script_width"])) {$script_width=$_POST["script_width"];}
if (isset($_GET["script_height"])) {$script_height=$_GET["script_height"];}
elseif (isset($_POST["script_height"])) {$script_height=$_POST["script_height"];}
if (isset($_GET["fullname"])) {$fullname=$_GET["fullname"];}
elseif (isset($_POST["fullname"])) {$fullname=$_POST["fullname"];}
if (isset($_GET["agent_email"])) {$agent_email=$_GET["agent_email"];}
elseif (isset($_POST["agent_email"])) {$agent_email=$_POST["agent_email"];}
if (isset($_GET["recording_filename"])) {$recording_filename=$_GET["recording_filename"];}
elseif (isset($_POST["recording_filename"])) {$recording_filename=$_POST["recording_filename"];}
if (isset($_GET["recording_id"])) {$recording_id=$_GET["recording_id"];}
elseif (isset($_POST["recording_id"])) {$recording_id=$_POST["recording_id"];}
if (isset($_GET["user_custom_one"])) {$user_custom_one=$_GET["user_custom_one"];}
elseif (isset($_POST["user_custom_one"])) {$user_custom_one=$_POST["user_custom_one"];}
if (isset($_GET["user_custom_two"])) {$user_custom_two=$_GET["user_custom_two"];}
elseif (isset($_POST["user_custom_two"])) {$user_custom_two=$_POST["user_custom_two"];}
if (isset($_GET["user_custom_three"])) {$user_custom_three=$_GET["user_custom_three"];}
elseif (isset($_POST["user_custom_three"])) {$user_custom_three=$_POST["user_custom_three"];}
if (isset($_GET["user_custom_four"])) {$user_custom_four=$_GET["user_custom_four"];}
elseif (isset($_POST["user_custom_four"])) {$user_custom_four=$_POST["user_custom_four"];}
if (isset($_GET["user_custom_five"])) {$user_custom_five=$_GET["user_custom_five"];}
elseif (isset($_POST["user_custom_five"])) {$user_custom_five=$_POST["user_custom_five"];}
if (isset($_GET["preset_number_a"])) {$preset_number_a=$_GET["preset_number_a"];}
elseif (isset($_POST["preset_number_a"])) {$preset_number_a=$_POST["preset_number_a"];}
if (isset($_GET["preset_number_b"])) {$preset_number_b=$_GET["preset_number_b"];}
elseif (isset($_POST["preset_number_b"])) {$preset_number_b=$_POST["preset_number_b"];}
if (isset($_GET["preset_number_c"])) {$preset_number_c=$_GET["preset_number_c"];}
elseif (isset($_POST["preset_number_c"])) {$preset_number_c=$_POST["preset_number_c"];}
if (isset($_GET["preset_number_d"])) {$preset_number_d=$_GET["preset_number_d"];}
elseif (isset($_POST["preset_number_d"])) {$preset_number_d=$_POST["preset_number_d"];}
if (isset($_GET["preset_number_e"])) {$preset_number_e=$_GET["preset_number_e"];}
elseif (isset($_POST["preset_number_e"])) {$preset_number_e=$_POST["preset_number_e"];}
if (isset($_GET["preset_number_f"])) {$preset_number_f=$_GET["preset_number_f"];}
elseif (isset($_POST["preset_number_f"])) {$preset_number_f=$_POST["preset_number_f"];}
if (isset($_GET["preset_dtmf_a"])) {$preset_dtmf_a=$_GET["preset_dtmf_a"];}
elseif (isset($_POST["preset_dtmf_a"])) {$preset_dtmf_a=$_POST["preset_dtmf_a"];}
if (isset($_GET["preset_dtmf_b"])) {$preset_dtmf_b=$_GET["preset_dtmf_b"];}
elseif (isset($_POST["preset_dtmf_b"])) {$preset_dtmf_b=$_POST["preset_dtmf_b"];}
if (isset($_GET["did_id"])) {$did_id=$_GET["did_id"];}
elseif (isset($_POST["did_id"])) {$did_id=$_POST["did_id"];}
if (isset($_GET["did_extension"])) {$did_extension=$_GET["did_extension"];}
elseif (isset($_POST["did_extension"])) {$did_extension=$_POST["did_extension"];}
if (isset($_GET["did_pattern"])) {$did_pattern=$_GET["did_pattern"];}
elseif (isset($_POST["did_pattern"])) {$did_pattern=$_POST["did_pattern"];}
if (isset($_GET["did_description"])) {$did_description=$_GET["did_description"];}
elseif (isset($_POST["did_description"])) {$did_description=$_POST["did_description"];}
if (isset($_GET["closecallid"])) {$closecallid=$_GET["closecallid"];}
elseif (isset($_POST["closecallid"])) {$closecallid=$_POST["closecallid"];}
if (isset($_GET["xfercallid"])) {$xfercallid=$_GET["xfercallid"];}
elseif (isset($_POST["xfercallid"])) {$xfercallid=$_POST["xfercallid"];}
if (isset($_GET["agent_log_id"])) {$agent_log_id=$_GET["agent_log_id"];}
elseif (isset($_POST["agent_log_id"])) {$agent_log_id=$_POST["agent_log_id"];}
if (isset($_GET["ScrollDIV"])) {$ScrollDIV=$_GET["ScrollDIV"];}
elseif (isset($_POST["ScrollDIV"])) {$ScrollDIV=$_POST["ScrollDIV"];}
if (isset($_GET["ignore_list_script"])) {$ignore_list_script=$_GET["ignore_list_script"];}
elseif (isset($_POST["ignore_list_script"])) {$ignore_list_script=$_POST["ignore_list_script"];}
if (isset($_GET["CF_uses_custom_fields"])) {$CF_uses_custom_fields=$_GET["CF_uses_custom_fields"];}
elseif (isset($_POST["CF_uses_custom_fields"])) {$CF_uses_custom_fields=$_POST["CF_uses_custom_fields"];}
if (isset($_GET["entry_list_id"])) {$entry_list_id=$_GET["entry_list_id"];}
elseif (isset($_POST["entry_list_id"])) {$entry_list_id=$_POST["entry_list_id"];}
if (isset($_GET["call_id"])) {$call_id=$_GET["call_id"];}
elseif (isset($_POST["call_id"])) {$call_id=$_POST["call_id"];}
if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];}
elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];}
if (isset($_GET["web_vars"])) {$web_vars=$_GET["web_vars"];}
elseif (isset($_POST["web_vars"])) {$web_vars=$_POST["web_vars"];}
if (isset($_GET["orig_pass"])) {$orig_pass=$_GET["orig_pass"];}
elseif (isset($_POST["orig_pass"])) {$orig_pass=$_POST["orig_pass"];}
if (isset($_GET["called_count"])) {$called_count=$_GET["called_count"];}
elseif (isset($_POST["called_count"])) {$called_count=$_POST["called_count"];}
if (isset($_GET["script_override"])) {$script_override=$_GET["script_override"];}
elseif (isset($_POST["script_override"])) {$script_override=$_POST["script_override"];}
if (isset($_GET["session_name"])) {$session_name=$_GET["session_name"];}
elseif (isset($_POST["session_name"])) {$session_name=$_POST["session_name"];}
if (isset($_GET["entry_date"])) {$entry_date=$_GET["entry_date"];}
elseif (isset($_POST["entry_date"])) {$entry_date=$_POST["entry_date"];}
if (isset($_GET["did_custom_one"])) {$did_custom_one=$_GET["did_custom_one"];}
elseif (isset($_POST["did_custom_one"])) {$did_custom_one=$_POST["did_custom_one"];}
if (isset($_GET["did_custom_two"])) {$did_custom_two=$_GET["did_custom_two"];}
elseif (isset($_POST["did_custom_two"])) {$did_custom_two=$_POST["did_custom_two"];}
if (isset($_GET["did_custom_three"])) {$did_custom_three=$_GET["did_custom_three"];}
elseif (isset($_POST["did_custom_three"])) {$did_custom_three=$_POST["did_custom_three"];}
if (isset($_GET["did_custom_four"])) {$did_custom_four=$_GET["did_custom_four"];}
elseif (isset($_POST["did_custom_four"])) {$did_custom_four=$_POST["did_custom_four"];}
if (isset($_GET["did_custom_five"])) {$did_custom_five=$_GET["did_custom_five"];}
elseif (isset($_POST["did_custom_five"])) {$did_custom_five=$_POST["did_custom_five"];}
if (!isset($phone_login))
{
if (isset($_GET["pl"])) {$phone_login=$_GET["pl"];}
elseif (isset($_POST["pl"])) {$phone_login=$_POST["pl"];}
}
if (!isset($phone_pass))
{
if (isset($_GET["pp"])) {$phone_pass=$_GET["pp"];}
elseif (isset($_POST["pp"])) {$phone_pass=$_POST["pp"];}
}
$VD_login=preg_replace("/\'|\"|\\\\|;| /","",$VD_login);
### security strip all non-alphanumeric characters out of the variables ###
$DB=preg_replace("/[^0-9a-z]/","",$DB);
$stage=preg_replace("/[^\,0-9a-zA-Z]/","",$stage);
$step=preg_replace("/[^-_0-9a-zA-Z]/","",$step);
$VD_login=preg_replace("/\'|\"|\\\\|;| /","",$VD_login);
$VD_pass=preg_replace("/\'|\"|\\\\|;| /","",$VD_pass);
$VD_campaign = preg_replace("/[^-_0-9a-zA-Z]/","",$VD_campaign);
$StarTtimE = date("U");
$NOW_TIME = date("Y-m-d H:i:s");
$PHP_SELF=$_SERVER['PHP_SELF'];
$script_name = getenv("SCRIPT_NAME");
$server_name = getenv("SERVER_NAME");
$server_port = getenv("SERVER_PORT");
$CL=':';
if (preg_match("/443/i",$server_port)) {$HTTPprotocol = 'https://';}
else {$HTTPprotocol = 'http://';}
if (($server_port == '80') or ($server_port == '443') ) {$server_port='';}
else {$server_port = "$CL$server_port";}
$crmPAGE = "$HTTPprotocol$server_name$server_port$script_name";
?>
<script language="Javascript">
var needToConfirmExit = true;
var MTvar;
var NOW_TIME = '<?php echo $NOW_TIME ?>';
var SQLdate = '<?php echo $NOW_TIME ?>';
var StarTtimE = '<?php echo $StarTtimE ?>';
var UnixTime = '<?php echo $StarTtimE ?>';
var UnixTimeMS = 0;
</script>
<?php
echo "</head>\n";
$zi=2;
##### Welcome screen, with links to RESUME or LOGOUT #####
if ($stage == 'welcome')
{
echo "Welcome to the CRM!\n";
echo "<BR><BR>\n";
sleep(5);
echo "<a href=\"$crmPAGE?stage=resume&VD_login=$VD_login\">Start taking calls</a>\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=logout&VD_login=$VD_login\">Log out</a>\n";
echo "\n";
exit;
}
##### Logout screen, with link to log in screen #####
if ($stage == 'logout')
{
echo "Logging out of the CRM...\n";
echo "<BR><BR>\n";
$API_logout_URL = "$api_url?source=crmexample&value=LOGOUT&user=$api_user&pass=$api_pass&function=logout&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output$API_output[0]<BR>\n";
sleep(2);
echo "<a href=\"$front_url?VD_login=$VD_login\" target=\"_parent\">Back to log in screen</a>\n";
echo "\n";
exit;
}
##### Hangup call screen, with links to disposition the call #####
if ($stage == 'hangup')
{
echo "Call has been hung up\n";
echo "<BR><BR>\n";
$API_logout_URL = "$api_url?source=crmexample&value=1&user=$api_user&pass=$api_pass&function=external_hangup&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output$API_output[0]<BR>\n";
sleep(2);
echo "<a href=\"$crmPAGE?stage=dispo&dispo=SALE&VD_login=$VD_login\">Set call as a SALE</a>\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=dispo&dispo=NP&VD_login=$VD_login\">Set call as a NO SALE</a>\n";
echo "\n";
exit;
}
##### Disposition call screen with pause after call #####
if ($stage == 'hanguppause')
{
$API_logout_URL = "$api_url?source=crmexample&value=PAUSE&user=$api_user&pass=$api_pass&function=external_pause&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output$API_output[0]<BR>\n";
sleep(2);
echo "Call has been hung up\n";
echo "<BR><BR>\n";
$API_logout_URL = "$api_url?source=crmexample&value=1&user=$api_user&pass=$api_pass&function=external_hangup&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output$API_output[0]<BR>\n";
sleep(2);
echo "<a href=\"$crmPAGE?stage=dispo&dispo=SALE&step=PAUSE&VD_login=$VD_login\">Set call as a SALE</a>\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=dispo&dispo=NP&step=PAUSE&VD_login=$VD_login\">Set call as a NO SALE</a>\n";
echo "\n";
exit;
}
##### Disposition call screen #####
if ($stage == 'dispo')
{
echo "Call has been set as status $dispo\n";
echo "<BR><BR>\n";
$API_logout_URL = "$api_url?source=crmexample&value=$dispo&user=$api_user&pass=$api_pass&function=external_status&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output$API_output[0]<BR>\n";
sleep(2);
if ($step == 'PAUSE')
{
echo "<a href=\"$crmPAGE?stage=resume&VD_login=$VD_login\">Start taking calls</a>\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=logout&VD_login=$VD_login\">Log out</a>\n";
echo "\n";
}
else
{
echo "You are now ACTIVE!\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=pause&VD_login=$VD_login\">Stop taking calls</a>\n";
echo "\n";
}
exit;
}
##### Resume screen, to stop taking calls, with link to pause #####
if ($stage == 'resume')
{
echo "You are now ACTIVE!\n";
echo "<BR><BR>\n";
$API_logout_URL = "$api_url?source=crmexample&value=RESUME&user=$api_user&pass=$api_pass&function=external_pause&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output[0]<BR>\n";
sleep(2);
echo "<a href=\"$crmPAGE?stage=pause&VD_login=$VD_login\">Stop taking calls</a>\n";
echo "\n";
exit;
}
##### Pause screen, to start taking calls or log out #####
if ($stage == 'pause')
{
echo "You are now PAUSED!\n";
echo "<BR><BR>\n";
$API_logout_URL = "$api_url?source=crmexample&value=PAUSE&user=$api_user&pass=$api_pass&function=external_pause&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output$API_output[0]<BR>\n";
sleep(2);
echo "<a href=\"$crmPAGE?stage=resume&VD_login=$VD_login\">Start taking calls</a>\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=logout&VD_login=$VD_login\">Log out</a>\n";
echo "\n";
exit;
}
##### Update customer information, hangup the call and give dispo options #####
if ($stage == 'hangupupdate')
{
# encode variables before sending
if ($IFRAMEencode=='1')
{
$lead_id = urlencode(trim($lead_id));
$vendor_id = urlencode(trim($vendor_id));
$vendor_lead_code = urlencode(trim($vendor_lead_code));
$list_id = urlencode(trim($list_id));
$list_name = urlencode(trim($list_name));
$list_description = urlencode(trim($list_description));
$gmt_offset_now = urlencode(trim($gmt_offset_now));
$phone_code = urlencode(trim($phone_code));
$phone_number = urlencode(trim($phone_number));
$title = urlencode(trim($title));
$first_name = urlencode(trim($first_name));
$middle_initial = urlencode(trim($middle_initial));
$last_name = urlencode(trim($last_name));
$address1 = urlencode(trim($address1));
$address2 = urlencode(trim($address2));
$address3 = urlencode(trim($address3));
$city = urlencode(trim($city));
$state = urlencode(trim($state));
$province = urlencode(trim($province));
$postal_code = urlencode(trim($postal_code));
$country_code = urlencode(trim($country_code));
$gender = urlencode(trim($gender));
$date_of_birth = urlencode(trim($date_of_birth));
$alt_phone = urlencode(trim($alt_phone));
$email = urlencode(trim($email));
$security_phrase = urlencode(trim($security_phrase));
$comments = urlencode(trim($comments));
$campaign = urlencode(trim($campaign));
$phone_login = urlencode(trim($phone_login));
$original_phone_login = urlencode(trim($original_phone_login));
$phone_pass = urlencode(trim($phone_pass));
$fronter = urlencode(trim($fronter));
$closer = urlencode(trim($closer));
$group = urlencode(trim($group));
$channel_group = urlencode(trim($channel_group));
$SQLdate = urlencode(trim($SQLdate));
$epoch = urlencode(trim($epoch));
$uniqueid = urlencode(trim($uniqueid));
$customer_zap_channel = urlencode(trim($customer_zap_channel));
$customer_server_ip = urlencode(trim($customer_server_ip));
$server_ip = urlencode(trim($server_ip));
$SIPexten = urlencode(trim($SIPexten));
$session_id = urlencode(trim($session_id));
$phone = urlencode(trim($phone));
$parked_by = urlencode(trim($parked_by));
$dispo = urlencode(trim($dispo));
$dialed_number = urlencode(trim($dialed_number));
$dialed_label = urlencode(trim($dialed_label));
$source_id = urlencode(trim($source_id));
$rank = urlencode(trim($rank));
$owner = urlencode(trim($owner));
$camp_script = urlencode(trim($camp_script));
$in_script = urlencode(trim($in_script));
$script_width = urlencode(trim($script_width));
$script_height = urlencode(trim($script_height));
$fullname = urlencode(trim($fullname));
$agent_email = urlencode(trim($agent_email));
$recording_filename = urlencode(trim($recording_filename));
$recording_id = urlencode(trim($recording_id));
$user_custom_one = urlencode(trim($user_custom_one));
$user_custom_two = urlencode(trim($user_custom_two));
$user_custom_three = urlencode(trim($user_custom_three));
$user_custom_four = urlencode(trim($user_custom_four));
$user_custom_five = urlencode(trim($user_custom_five));
$preset_number_a = urlencode(trim($preset_number_a));
$preset_number_b = urlencode(trim($preset_number_b));
$preset_number_c = urlencode(trim($preset_number_c));
$preset_number_d = urlencode(trim($preset_number_d));
$preset_number_e = urlencode(trim($preset_number_e));
$preset_number_f = urlencode(trim($preset_number_f));
$preset_dtmf_a = urlencode(trim($preset_dtmf_a));
$preset_dtmf_b = urlencode(trim($preset_dtmf_b));
$did_id = urlencode(trim($did_id));
$did_extension = urlencode(trim($did_extension));
$did_pattern = urlencode(trim($did_pattern));
$did_description = urlencode(trim($did_description));
$called_count = urlencode(trim($called_count));
$session_name = urlencode(trim($session_name));
$entry_date = urlencode(trim($entry_date));
$did_custom_one = urlencode(trim($did_custom_one));
$did_custom_two = urlencode(trim($did_custom_two));
$did_custom_three = urlencode(trim($did_custom_three));
$did_custom_four = urlencode(trim($did_custom_four));
$did_custom_five = urlencode(trim($did_custom_five));
$web_vars = urlencode(trim($web_vars));
}
else
{
$lead_id = preg_replace('/\s/i','+',$lead_id);
$vendor_id = preg_replace('/\s/i','+',$vendor_id);
$vendor_lead_code = preg_replace('/\s/i','+',$vendor_lead_code);
$list_id = preg_replace('/\s/i','+',$list_id);
$list_name = preg_replace('/\s/i','+',$list_name);
$list_description = preg_replace('/\s/i','+',$list_description);
$gmt_offset_now = preg_replace('/\s/i','+',$gmt_offset_now);
$phone_code = preg_replace('/\s/i','+',$phone_code);
$phone_number = preg_replace('/\s/i','+',$phone_number);
$title = preg_replace('/\s/i','+',$title);
$first_name = preg_replace('/\s/i','+',$first_name);
$middle_initial = preg_replace('/\s/i','+',$middle_initial);
$last_name = preg_replace('/\s/i','+',$last_name);
$address1 = preg_replace('/\s/i','+',$address1);
$address2 = preg_replace('/\s/i','+',$address2);
$address3 = preg_replace('/\s/i','+',$address3);
$city = preg_replace('/\s/i','+',$city);
$state = preg_replace('/\s/i','+',$state);
$province = preg_replace('/\s/i','+',$province);
$postal_code = preg_replace('/\s/i','+',$postal_code);
$country_code = preg_replace('/\s/i','+',$country_code);
$gender = preg_replace('/\s/i','+',$gender);
$date_of_birth = preg_replace('/\s/i','+',$date_of_birth);
$alt_phone = preg_replace('/\s/i','+',$alt_phone);
$email = preg_replace('/\s/i','+',$email);
$security_phrase = preg_replace('/\s/i','+',$security_phrase);
$comments = preg_replace('/\s/i','+',$comments);
$campaign = preg_replace('/\s/i','+',$campaign);
$phone_login = preg_replace('/\s/i','+',$phone_login);
$original_phone_login = preg_replace('/\s/i','+',$original_phone_login);
$phone_pass = preg_replace('/\s/i','+',$phone_pass);
$fronter = preg_replace('/\s/i','+',$fronter);
$closer = preg_replace('/\s/i','+',$closer);
$group = preg_replace('/\s/i','+',$group);
$channel_group = preg_replace('/\s/i','+',$channel_group);
$SQLdate = preg_replace('/\s/i','+',$SQLdate);
$epoch = preg_replace('/\s/i','+',$epoch);
$uniqueid = preg_replace('/\s/i','+',$uniqueid);
$customer_zap_channel = preg_replace('/\s/i','+',$customer_zap_channel);
$customer_server_ip = preg_replace('/\s/i','+',$customer_server_ip);
$server_ip = preg_replace('/\s/i','+',$server_ip);
$SIPexten = preg_replace('/\s/i','+',$SIPexten);
$session_id = preg_replace('/\s/i','+',$session_id);
$phone = preg_replace('/\s/i','+',$phone);
$parked_by = preg_replace('/\s/i','+',$parked_by);
$dispo = preg_replace('/\s/i','+',$dispo);
$dialed_number = preg_replace('/\s/i','+',$dialed_number);
$dialed_label = preg_replace('/\s/i','+',$dialed_label);
$source_id = preg_replace('/\s/i','+',$source_id);
$rank = preg_replace('/\s/i','+',$rank);
$owner = preg_replace('/\s/i','+',$owner);
$camp_script = preg_replace('/\s/i','+',$camp_script);
$in_script = preg_replace('/\s/i','+',$in_script);
$script_width = preg_replace('/\s/i','+',$script_width);
$script_height = preg_replace('/\s/i','+',$script_height);
$fullname = preg_replace('/\s/i','+',$fullname);
$agent_email = preg_replace('/\s/i','+',$agent_email);
$recording_filename = preg_replace('/\s/i','+',$recording_filename);
$recording_id = preg_replace('/\s/i','+',$recording_id);
$user_custom_one = preg_replace('/\s/i','+',$user_custom_one);
$user_custom_two = preg_replace('/\s/i','+',$user_custom_two);
$user_custom_three = preg_replace('/\s/i','+',$user_custom_three);
$user_custom_four = preg_replace('/\s/i','+',$user_custom_four);
$user_custom_five = preg_replace('/\s/i','+',$user_custom_five);
$preset_number_a = preg_replace('/\s/i','+',$preset_number_a);
$preset_number_b = preg_replace('/\s/i','+',$preset_number_b);
$preset_number_c = preg_replace('/\s/i','+',$preset_number_c);
$preset_number_d = preg_replace('/\s/i','+',$preset_number_d);
$preset_number_e = preg_replace('/\s/i','+',$preset_number_e);
$preset_number_f = preg_replace('/\s/i','+',$preset_number_f);
$preset_dtmf_a = preg_replace('/\s/i','+',$preset_dtmf_a);
$preset_dtmf_b = preg_replace('/\s/i','+',$preset_dtmf_b);
$did_id = preg_replace('/\s/i','+',$did_id);
$did_extension = preg_replace('/\s/i','+',$did_extension);
$did_pattern = preg_replace('/\s/i','+',$did_pattern);
$did_description = preg_replace('/\s/i','+',$did_description);
$called_count = preg_replace('/\s/i','+',$called_count);
$session_name = preg_replace('/\s/i','+',$session_name);
$entry_date = preg_replace('/\s/i','+',$entry_date);
$did_custom_one = preg_replace('/\s/i','+',$did_custom_one);
$did_custom_two = preg_replace('/\s/i','+',$did_custom_two);
$did_custom_three = preg_replace('/\s/i','+',$did_custom_three);
$did_custom_four = preg_replace('/\s/i','+',$did_custom_four);
$did_custom_five = preg_replace('/\s/i','+',$did_custom_five);
$web_vars = preg_replace('/\s/i','+',$web_vars);
}
$API_update_URL = "$api_url?source=crmexample&function=update_fields&user=$api_user&pass=$api_pass&agent_user=$VD_login&first_name=$first_name&middle_initial=$middle_initial&last_name=$last_name&address1=$address1&address2=$address2&address3=$address3&city=$city&state=$state&postal_code=$postal_code&email=$email&security_phrase=$security_phrase&phone_number=$phone_number";
$API_output = file($API_update_URL);
# echo "$API_update_URL<BR>\n";
# echo "$API_output[0] $API_output[1]<BR>\n";
sleep(2);
echo "Customer information updated<BR>\n";
echo "<BR><BR>\n";
if (isset($_GET["after_call"])) {$after_call=$_GET["after_call"];}
elseif (isset($_POST["after_call"])) {$after_call=$_POST["after_call"];}
$k=0;
$multi_count = count($after_call);
$multi_array = $after_call;
while ($k < $multi_count)
{
$new_field_value .= "$multi_array[$k],";
$k++;
}
$after_call_value = preg_replace("/,$/","",$new_field_value);
if (preg_match("/PAUSE/",$after_call_value))
{
$API_logout_URL = "$api_url?source=crmexample&value=PAUSE&user=$api_user&pass=$api_pass&function=external_pause&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output$API_output[0]<BR>\n";
sleep(2);
$API_logout_URL = "$api_url?source=crmexample&value=1&user=$api_user&pass=$api_pass&function=external_hangup&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output$API_output[0]<BR>\n";
sleep(2);
echo "Call has been hung up\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=dispo&dispo=SALE&step=PAUSE&VD_login=$VD_login\">Set call as a SALE</a>\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=dispo&dispo=NP&step=PAUSE&VD_login=$VD_login\">Set call as a NO SALE</a>\n";
echo "\n";
exit;
}
else
{
$API_logout_URL = "$api_url?source=crmexample&value=1&user=$api_user&pass=$api_pass&function=external_hangup&agent_user=$VD_login";
$API_output = file($API_logout_URL);
# echo "$API_logout_URL<BR>\n";
# echo "$API_output$API_output[0]<BR>\n";
sleep(2);
echo "Call has been hung up\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=dispo&dispo=SALE&VD_login=$VD_login\">Set call as a SALE</a>\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=dispo&dispo=NP&VD_login=$VD_login\">Set call as a NO SALE</a>\n";
echo "\n";
exit;
}
}
##### Lead infomation screen, launched by webform, with links to hang up call #####
if ($lead_id > 0)
{
if ($testing_mode > 0)
{
echo "variable output test:<br>\n";
echo "<table border=0 cellspacing=3 cellpadding=3><tr><td>\n";
echo "<font size=1>\n";
echo "lead_id: $lead_id<BR>\n";
echo "vendor_id: $vendor_id<BR>\n";
echo "vendor_lead_code: $vendor_lead_code<BR>\n";
echo "list_id: $list_id<BR>\n";
echo "list_name: $list_name<BR>\n";
echo "list_description: $list_description<BR>\n";
echo "gmt_offset_now: $gmt_offset_now<BR>\n";
echo "phone_code: $phone_code<BR>\n";
echo "phone_number: $phone_number<BR>\n";
echo "title: $title<BR>\n";
echo "first_name: $first_name<BR>\n";
echo "middle_initial: $middle_initial<BR>\n";
echo "last_name: $last_name<BR>\n";
echo "address1: $address1<BR>\n";
echo "address2: $address2<BR>\n";
echo "address3: $address3<BR>\n";
echo "city: $city<BR>\n";
echo "state: $state<BR>\n";
echo "province: $province<BR>\n";
echo "postal_code: $postal_code<BR>\n";
echo "country_code: $country_code<BR>\n";
echo "gender: $gender<BR>\n";
echo "date_of_birth: $date_of_birth<BR>\n";
echo "alt_phone: $alt_phone<BR>\n";
echo "email: $email<BR>\n";
echo "security_phrase: $security_phrase<BR>\n";
echo "comments: $comments<BR>\n";
echo "campaign: $campaign<BR>\n";
echo "phone_login: $phone_login<BR>\n";
echo "original_phone_login: $original_phone_login<BR>\n";
echo "phone_pass: $phone_pass<BR>\n";
echo "fronter: $fronter<BR>\n";
echo "closer: $closer<BR>\n";
echo "group: $group<BR>\n";
echo "channel_group: $channel_group<BR>\n";
echo "SQLdate: $SQLdate<BR>\n";
echo "epoch: $epoch<BR>\n";
echo "uniqueid: $uniqueid<BR>\n";
echo "customer_zap_channel: $customer_zap_channel<BR>\n";
echo "customer_server_ip: $customer_server_ip<BR>\n";
echo "server_ip: $server_ip<BR>\n";
echo "SIPexten: $SIPexten<BR>\n";
echo "session_id: $session_id<BR>\n";
echo "</td><td>\n";
echo "<font size=1>\n";
echo "phone: $phone<BR>\n";
echo "parked_by: $parked_by<BR>\n";
echo "dispo: $dispo<BR>\n";
echo "dialed_number: $dialed_number<BR>\n";
echo "dialed_label: $dialed_label<BR>\n";
echo "source_id: $source_id<BR>\n";
echo "rank: $rank<BR>\n";
echo "owner: $owner<BR>\n";
echo "camp_script: $camp_script<BR>\n";
echo "in_script: $in_script<BR>\n";
echo "script_width: $script_width<BR>\n";
echo "script_height: $script_height<BR>\n";
echo "fullname: $fullname<BR>\n";
echo "agent_email: $agent_email<BR>\n";
echo "recording_filename: $recording_filename<BR>\n";
echo "recording_id: $recording_id<BR>\n";
echo "user_custom_one: $user_custom_one<BR>\n";
echo "user_custom_two: $user_custom_two<BR>\n";
echo "user_custom_three: $user_custom_three<BR>\n";
echo "user_custom_four: $user_custom_four<BR>\n";
echo "user_custom_five: $user_custom_five<BR>\n";
echo "preset_number_a: $preset_number_a<BR>\n";
echo "preset_number_b: $preset_number_b<BR>\n";
echo "preset_number_c: $preset_number_c<BR>\n";
echo "preset_number_d: $preset_number_d<BR>\n";
echo "preset_number_e: $preset_number_e<BR>\n";
echo "preset_number_f: $preset_number_f<BR>\n";
echo "preset_dtmf_a: $preset_dtmf_a<BR>\n";
echo "preset_dtmf_b: $preset_dtmf_b<BR>\n";
echo "did_id: $did_id<BR>\n";
echo "did_extension: $did_extension<BR>\n";
echo "did_pattern: $did_pattern<BR>\n";
echo "did_description: $did_description<BR>\n";
echo "called_count: $called_count<BR>\n";
echo "session_name: $session_name<BR>\n";
echo "entry_date: $entry_date<BR>\n";
echo "did_custom_one: $did_custom_one<BR>\n";
echo "did_custom_two: $did_custom_two<BR>\n";
echo "did_custom_three: $did_custom_three<BR>\n";
echo "did_custom_four: $did_custom_four<BR>\n";
echo "did_custom_five: $did_custom_five<BR>\n";
echo "user: $user<BR>\n";
echo "web_vars: $web_vars<BR>\n";
echo "</font>\n";
echo "</td></tr></table>\n";
echo "<a href=\"$crmPAGE?stage=hangup&VD_login=$user\">Hang up this call</a>\n";
echo "<BR><BR>\n";
echo "<a href=\"$crmPAGE?stage=hanguppause&VD_login=$user\">Hang up this call and stop taking calls</a>\n";
}
echo "<form name=\"crm_form\" id=\"crm_form\" action=\"$crmPAGE\" method=\"post\">\n";
echo "<input type=\"hidden\" name=\"DB\" id=\"DB\" value=\"$DB\" />\n";
echo "<input type=\"hidden\" name=\"lead_id\" id=\"lead_id\" value=\"$lead_id\" />\n";
echo "<input type=\"hidden\" name=\"VD_login\" id=\"VD_login\" value=\"$user\" />\n";
echo "<input type=\"hidden\" name=\"stage\" id=\"stage\" value=\"hangupupdate\" />\n";
echo "<br /><br /><br /><center><table width=\"460px\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"#E6E6E6\"><tr bgcolor=\"white\">";
echo "<td align=\"left\" valign=\"bottom\" colspan=2>Customer Information:</td>";
echo "</tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"> &nbsp; </font></td></tr>\n";
echo "<tr><td align=\"right\">Name: </td>";
echo "<td align=\"left\">\n";
echo "<input type=\"text\" name=\"first_name\" size=\"10\" maxlength=\"30\" value=\"$first_name\" /> &nbsp;\n";
echo "<input type=\"text\" name=\"middle_initial\" size=\"1\" maxlength=\"1\" value=\"$middle_initial\" /> &nbsp;\n";
echo "<input type=\"text\" name=\"last_name\" size=\"15\" maxlength=\"30\" value=\"$last_name\" /> &nbsp;\n";
echo "</td></tr>\n";
echo "<tr><td align=\"right\" valign=\"top\">Address: </td>";
echo "<td align=\"left\">\n";
echo "<input type=\"text\" name=\"address1\" size=\"25\" maxlength=\"100\" value=\"$address1\" /> <br>\n";
echo "<input type=\"text\" name=\"address2\" size=\"25\" maxlength=\"100\" value=\"$address2\" /> <br>\n";
echo "<input type=\"text\" name=\"address3\" size=\"25\" maxlength=\"100\" value=\"$address3\" /> <br>\n";
echo "</td></tr>\n";
echo "<tr><td align=\"right\">City, State, Zip: </td>";
echo "<td align=\"left\">\n";
echo "<input type=\"text\" name=\"city\" size=\"20\" maxlength=\"50\" value=\"$city\" /> &nbsp;\n";
echo "<input type=\"text\" name=\"state\" size=\"2\" maxlength=\"2\" value=\"$state\" /> &nbsp;\n";
echo "<input type=\"text\" name=\"postal_code\" size=\"10\" maxlength=\"10\" value=\"$postal_code\" /> &nbsp;\n";
echo "</td></tr>\n";
echo "<tr><td align=\"right\">Phone number: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"phone_number\" size=\"15\" maxlength=\"17\" value=\"$phone_number\" /></td></tr>\n";
echo "<tr><td align=\"right\">Email: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"email\" size=\"30\" maxlength=\"70\" value=\"$email\" /></td></tr>\n";
echo "<tr><td align=\"right\">Security: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"security_phrase\" size=\"30\" maxlength=\"100\" value=\"$security_phrase\" /></td></tr>\n";
echo "<tr><td align=\"center\" colspan=2>Stay active: <input type=RADIO name=after_call[] id=after_call[] value=\"RESUME\" CHECKED> &nbsp Stop taking calls:
<input type=RADIO name=after_call[] id=after_call[] value=\"PAUSE\"></td></tr>";
echo "<tr><td align=\"center\" colspan=\"2\"><input type=\"submit\" name=\"SUBMIT\" value=\"HANG UP CALL\" /> &nbsp; </td></tr>\n";
echo "</table></center>\n";
echo "</form>\n\n";
echo "";
exit;
}
?>