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ViciDialSVN/agc_2-X/trunk/www/vicidial/AST_timeonVDADallSUMMARY_mobile.php
T
mattf 93528c6e20 Added adaptive_percentmax_percentage campaign option and ADAPT_PERCENTMAX dial_method, fix for dropped cached counts 
git-svn-id: svn://192.168.202.10@3957 3d104415-ff17-0410-8863-d5cf3c621b8a
2025-12-11 19:14:23 +00:00

1785 lines
74 KiB
PHP
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<?php
# AST_timeonVDADallSUMMARY_mobile.php
#
# Copyright (C) 2025 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
#
# Mobile version of summary report for all campaigns live real-time stats for the VICIDIAL Auto-Dialer all servers
#
# STOP=4000, SLOW=40, GO=4 seconds refresh interval
#
# changes:
#
# 190129-1258 - First release
# 200414-2000 - Minor display modifications, auto-selecting refresh rate onload
# 220301-2036 - Added allow_web_debug system setting
# 240801-1130 - Code updates for PHP8 compatibility
# 251205-1932 - Added ADAPT_PERCENTMAX
#
require("dbconnect_mysqli.php");
require("functions.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
if (isset($_GET["RR"])) {$RR=$_GET["RR"];}
elseif (isset($_POST["RR"])) {$RR=$_POST["RR"];}
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["adastats"])) {$adastats=$_GET["adastats"];}
elseif (isset($_POST["adastats"])) {$adastats=$_POST["adastats"];}
if (isset($_GET["types"])) {$types=$_GET["types"];}
elseif (isset($_POST["types"])) {$types=$_POST["types"];}
if (isset($_GET["current_displayed_report"])) {$current_displayed_report=$_GET["current_displayed_report"];}
elseif (isset($_POST["current_displayed_report"])) {$current_displayed_report=$_POST["current_displayed_report"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
if (isset($_GET["browser_dimension"])) {$browser_dimension=$_GET["browser_dimension"];}
elseif (isset($_POST["browser_dimension"])) {$browser_dimension=$_POST["browser_dimension"];}
$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
$NOW_TIME = date("Y-m-d H:i:s");
$STARTtime = date("U");
if (!isset($browser_dimension)) {$browser_dimension=800;}
if (!is_array($types)) {$types=array('LIST ALL CAMPAIGNS');}
$cell_dimension=floor($browser_dimension/10);
$report_name = 'Real-Time Campaign Summary';
$db_source = 'M';
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,allow_web_debug FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
#if ($DB) {$MAIN.="$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
$outbound_autodial_active = $row[1];
$slave_db_server = $row[2];
$reports_use_slave_db = $row[3];
$SSenable_languages = $row[4];
$SSlanguage_method = $row[5];
$SSallow_web_debug = $row[6];
}
if ($SSallow_web_debug < 1) {$DB=0;}
##### END SETTINGS LOOKUP #####
###########################################
$submit = preg_replace('/[^-_0-9a-zA-Z]/', '', $submit);
$SUBMIT = preg_replace('/[^-_0-9a-zA-Z]/', '', $SUBMIT);
$RR = preg_replace('/[^-_0-9a-zA-Z]/', '', $RR);
$file_download = preg_replace('/[^-_0-9a-zA-Z]/', '', $file_download);
$adastats = preg_replace('/[^-_0-9a-zA-Z]/', '', $adastats);
$current_displayed_report = preg_replace('/[^-_0-9a-zA-Z]/', '', $current_displayed_report);
$browser_dimension = preg_replace('/[^-_0-9a-zA-Z]/', '', $browser_dimension);
# Variables filtered further down in the code
# $types
if ($non_latin < 1)
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
}
else
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
}
if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
{
mysqli_close($link);
$use_slave_server=1;
$db_source = 'S';
require("dbconnect_mysqli.php");
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
}
$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$sl_ct = mysqli_num_rows($rslt);
if ($sl_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$VUselected_language = $row[0];
}
$auth=0;
$reports_auth=0;
$admin_auth=0;
$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
if ($auth_message == 'GOOD')
{$auth=1;}
if ($auth > 0)
{
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$admin_auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$reports_auth=$row[0];
if ($reports_auth < 1)
{
$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ( ($reports_auth > 0) and ($admin_auth < 1) )
{
$ADD=999999;
$reports_only_user=1;
}
}
else
{
$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
if ($auth_message == 'LOCK')
{
$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ($auth_message == 'IPBLOCK')
{
$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
exit;
}
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
if ($DB) {$MAIN.="|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$LOGuser_group = $row[0];
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
if ($DB) {$MAIN.="|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$LOGallowed_campaigns = $row[0];
$LOGallowed_reports = $row[1];
if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|"._QXZ("$report_name")."|\n";
exit;
}
$LOGallowed_campaignsSQL='';
$whereLOGallowed_campaignsSQL='';
if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) )
{
$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
}
for ($q=0; $q<count($types); $q++)
{
$types[$q] = preg_replace('/[^- \_0-9a-zA-Z]/', '', $types[$q]);
}
$campaign_typeSQL='';
if (count($types)<2)
{
$types = preg_replace('/[^- \_0-9\p{L}]/u', '', $types);
if ($types == 'AUTO-DIAL ONLY') {$campaign_typeSQL="and dial_method IN('RATIO','ADAPT_HARD_LIMIT','ADAPT_TAPERED','ADAPT_AVERAGE','ADAPT_PERCENTMAX','SHARED_RATIO','SHARED_ADAPT_HARD_LIMIT','SHARED_ADAPT_TAPERED','SHARED_ADAPT_AVERAGE','SHARED_ADAPT_PERCENTMAX')";}
if ($types == 'MANUAL ONLY') {$campaign_typeSQL="and dial_method IN('MANUAL','INBOUND_MAN')";}
if ($types == 'INBOUND ONLY') {$campaign_typeSQL="and campaign_allow_inbound='Y'";}
}
else
{
if (!in_array('LIST ALL CAMPAIGNS', $types))
{
$types = preg_replace('/[^- \_0-9\p{L}]/u', '', $types);
$campaign_typeSQL='and (';
if (in_array('AUTO-DIAL ONLY', $types)) {$campaign_typeSQL="dial_method IN('RATIO','ADAPT_HARD_LIMIT','ADAPT_TAPERED','ADAPT_AVERAGE','ADAPT_PERCENTMAX','SHARED_RATIO','SHARED_ADAPT_HARD_LIMIT','SHARED_ADAPT_TAPERED','SHARED_ADAPT_AVERAGE','SHARED_ADAPT_PERCENTMAX') or ";} # unset($types['AUTO-DIAL ONLY']);
if (in_array('MANUAL ONLY', $types)) {$campaign_typeSQL="dial_method IN('MANUAL','INBOUND_MAN') or ";} # unset($types['MANUAL ONLY']);
if (in_array('INBOUND ONLY', $types)) {$campaign_typeSQL="campaign_allow_inbound='Y' or ";} # unset($types['INBOUND ONLY']);
$campaign_typeSQL='campaign_id in ('.implode("', '", $types).')';
$campaign_typeSQL=')';
}
}
$stmt="select campaign_id from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL $campaign_typeSQL order by campaign_id;";
$rslt=mysql_to_mysqli($stmt, $link);
if (!isset($DB)) {$DB=0;}
if ($DB) {$MAIN.="$stmt\n";}
$groups_to_print = mysqli_num_rows($rslt);
$i=0;
while ($i < $groups_to_print)
{
$row=mysqli_fetch_row($rslt);
$groups[$i] =$row[0];
$i++;
}
## Display campaigns
$stmt="select campaign_id, campaign_name from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL order by campaign_id;";
$rslt=mysql_to_mysqli($stmt, $link);
if (!isset($DB)) {$DB=0;}
if ($DB) {$MAIN.="$stmt\n";}
$campaigns_to_print = mysqli_num_rows($rslt);
$campaign_options="<option value=''>-- INDIVIDUAL CAMPAIGNS --</option>\n";
$i=0;
while ($i < $campaigns_to_print)
{
$row=mysqli_fetch_row($rslt);
$campaign_options.="<option onClick='ClearTypes(1)' value='$row[0]'>$row[0]</option>\n";
$i++;
}
$stop_button_class="android_offbutton_noshadow";
$slow_button_class="android_offbutton_noshadow";
$fast_button_class="android_offbutton_noshadow";
if (!isset($RR)) {
if ($campaigns_to_print<=20) {$RR=4; $fast_button_class="android_onbutton_noshadow";}
else if ($campaigns_to_print<=500) {$RR=40; $slow_button_class="android_onbutton_noshadow";}
else {$RR=4000; $stop_button_class="android_offbutton_noshadow";}
}
require("screen_colors.php");
$HEADER.="<HTML>\n";
$HEADER.="<HEAD>\n";
$HEADER.="<meta name=\"viewport\" content=\"width=device-width, initial-scale=1\">";
$HEADER.="<STYLE type=\"text/css\">\n";
$HEADER.="<!--\n";
$HEADER.=" .green {color: white; background-color: green}\n";
$HEADER.=" .red {color: white; background-color: red}\n";
$HEADER.=" .lightblue {color: black; background-color: #ADD8E6}\n";
$HEADER.=" .blue {color: white; background-color: blue}\n";
$HEADER.=" .midnightblue {color: white; background-color: #191970}\n";
$HEADER.=" .purple {color: white; background-color: purple}\n";
$HEADER.=" .violet {color: black; background-color: #EE82EE} \n";
$HEADER.=" .thistle {color: black; background-color: #D8BFD8} \n";
$HEADER.=" .olive {color: white; background-color: #808000}\n";
$HEADER.=" .yellow {color: black; background-color: yellow}\n";
$HEADER.=" .khaki {color: black; background-color: #F0E68C}\n";
$HEADER.=" .orange {color: black; background-color: orange}\n";
$HEADER.=" .r1 {color: black; background-color: #FFCCCC}\n";
$HEADER.=" .r2 {color: black; background-color: #FF9999}\n";
$HEADER.=" .r3 {color: black; background-color: #FF6666}\n";
$HEADER.=" .r4 {color: white; background-color: #FF0000}\n";
$HEADER.=" .b1 {color: black; background-color: #CCCCFF}\n";
$HEADER.=" .b2 {color: black; background-color: #9999FF}\n";
$HEADER.=" .b3 {color: black; background-color: #6666FF}\n";
$HEADER.=" .b4 {color: white; background-color: #0000FF}\n";
$HEADER.=" a.nodec {text-decoration: none;}\n";
$HEADER.="-->\n";
$HEADER.=" </STYLE>\n";
$HEADER.="<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.php\">\n";
$HEADER.="<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
$HEADER.="<script src='chart/Chart.js'></script>\n";
$HEADER.="<script src=\"pureknob.js\"></script>\n";
$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY marginheight=0 marginwidth=0 leftmargin=0 topmargin=0 onLoad='StartRefresh()' onUnload='javascript:clearInterval(rInt)'>\n"; # BGCOLOR='#".$SSmenu_background."'
$MAIN.="<FORM action=$PHP_SELF method=POST><TABLE CELLPADDING=4 CELLSPACING=0><TR><TD><B>$report_name</B><BR>";
$k=0;
$JS_text.="var CAMPAIGNS=[";
$JS_text2="var ALL_CAMPAIGNS=[";
$JS_knob="";
$sub_pct_display="";
while($k<$groups_to_print)
{
$NFB = '<b><font size=3 face="courier">';
$NFE = '</font></b>';
$F=''; $FG=''; $B=''; $BG='';
$group = $groups[$k];
$JS_text.="'$group',";
$JS_text2.="'$group',";
$sub_pct_display.="<span id='".$group."_SPD_span'><BR><table class='android_table' border='0'><tr><th class='android_auto_percent'>$group</th><th class='android_auto_percent'><div id='".$group."_SPD_drop'></div></th><th class='android_auto_percent'><div id='".$group."_SPD_diff'></th><th class='android_auto_percent'><div id='".$group."_SPD_diff1min'></th></tr>";
$sub_pct_display.="</table></span>";
$CSV_text.="\"$group\"\n";
$stmt = "select count(*) from vicidial_campaigns where campaign_id='$group' and campaign_allow_inbound='Y';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$campaign_allow_inbound = $row[0];
$stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout,dial_statuses from vicidial_campaigns where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$DIALlev["$group"] = $row[0];
$DIALstatusA["$group"] = $row[1];
$DIALstatusB["$group"] = $row[2];
$DIALstatusC["$group"] = $row[3];
$DIALstatusD["$group"] = $row[4];
$DIALstatusE["$group"] = $row[5];
$DIALorder["$group"] = $row[6];
$DIALfilter["$group"] = $row[7];
$HOPlev["$group"] = $row[8];
$DIALmethod["$group"] = $row[9];
$maxDIALlev["$group"] = $row[10];
$DROPmax["$group"] = $row[11];
$targetDIFF["$group"] = $row[12];
$ADAintense["$group"] = $row[13];
$ADAavailonly["$group"] = $row[14];
$TAPERtime["$group"] = $row[15];
$CALLtime["$group"] = $row[16];
$DIALtimeout["$group"] = $row[17];
$DIALstatuses["$group"] = $row[18];
$DIALstatuses["$group"] = (preg_replace("/ -$|^ /","",$DIALstatuses["$group"]));
$DIALstatuses["$group"] = (preg_replace('/\s/', ', ', $DIALstatuses["$group"]));
$stmt="select count(*) from vicidial_hopper where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$VDhop["$group"] = $row[0];
$stmt="select dialable_leads,calls_today,drops_today,drops_answers_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill,answers_today,status_category_1,status_category_count_1,status_category_2,status_category_count_2,status_category_3,status_category_count_3,status_category_4,status_category_count_4,agent_calls_today,agent_wait_today,agent_custtalk_today,agent_acw_today,agent_pause_today from vicidial_campaign_stats where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$DAleads["$group"] = $row[0];
$callsTODAY["$group"] = $row[1];
$dropsTODAY["$group"] = $row[2];
$drpctTODAY["$group"] = $row[3];
$diffONEMIN["$group"] = $row[4];
$agentsONEMIN["$group"] = $row[5];
$balanceFILL["$group"] = $row[6];
$answersTODAY["$group"] = $row[7];
$VSCcat1["$group"] = $row[8];
$VSCcat1tally["$group"] = $row[9];
$VSCcat2["$group"] = $row[10];
$VSCcat2tally["$group"] = $row[11];
$VSCcat3["$group"] = $row[12];
$VSCcat3tally["$group"] = $row[13];
$VSCcat4["$group"] = $row[14];
$VSCcat4tally["$group"] = $row[15];
$VSCagentcalls["$group"] = $row[16];
$VSCagentwait["$group"] = $row[17];
$VSCagentcust["$group"] = $row[18];
$VSCagentacw["$group"] = $row[19];
$VSCagentpause["$group"] = $row[20];
$diffpctONEMIN = ( MathZDC($diffONEMIN["$group"], $agentsONEMIN["$group"]) * 100);
$diffpctONEMIN = sprintf("%01.2f", $diffpctONEMIN);
$diffpctONEMIN_ary["$group"] = $diffpctONEMIN;
$stmt="select sum(local_trunk_shortage) from vicidial_campaign_server_stats where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$balanceSHORT["$group"] = $row[0];
################################################################################
### START calculating calls/agents
################################################################################
################################################################################
###### OUTBOUND CALLS
################################################################################
if ($campaign_allow_inbound > 0)
{
$stmt="select closer_campaigns from vicidial_campaigns where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$closer_campaigns = preg_replace("/^ | -$/","",$row[0]);
$closer_campaigns = preg_replace("/ /","','",$closer_campaigns);
$closer_campaigns = "'$closer_campaigns'";
$stmt="select status from vicidial_auto_calls where status NOT IN('XFER') and ( (call_type='IN' and campaign_id IN($closer_campaigns)) or (campaign_id='" . mysqli_real_escape_string($link, $group) . "' and call_type='OUT') );";
}
else
{
if ($group=='XXXX-ALL-ACTIVE-XXXX') {$groupSQL = '';}
else {$groupSQL = " and campaign_id='" . mysqli_real_escape_string($link, $group) . "'";}
$stmt="select status from vicidial_auto_calls where status NOT IN('XFER') $groupSQL;";
}
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {$MAIN.="$stmt\n";}
$parked_to_print = mysqli_num_rows($rslt);
if ($parked_to_print > 0)
{
$i=0;
$out_total["$group"]=0;
$out_ring["$group"]=0;
$out_live["$group"]=0;
$in_ivr["$group"]=0;
while ($i < $parked_to_print)
{
$row=mysqli_fetch_row($rslt);
if (preg_match("/LIVE/i",$row[0]))
{$out_live["$group"]++;}
else
{
if (preg_match("/IVR/i",$row[0]))
{$in_ivr["$group"]++;}
if (preg_match("/CLOSER/i",$row[0]))
{$nothing=1;}
else
{$out_ring["$group"]++;}
}
$out_total["$group"]++;
$i++;
}
if ($out_live > 0) {$F='<FONT class="r1">'; $FG='</FONT>';}
if ($out_live > 4) {$F='<FONT class="r2">'; $FG='</FONT>';}
if ($out_live > 9) {$F='<FONT class="r3">'; $FG='</FONT>';}
if ($out_live > 14) {$F='<FONT class="r4">'; $FG='</FONT>';}
}
###################################################################################
###### TIME ON SYSTEM
###################################################################################
$agent_incall["$group"]=0;
$agent_ready["$group"]=0;
$agent_paused["$group"]=0;
$agent_total["$group"]=0;
$stmt="select extension,user,conf_exten,status,server_ip,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish),call_server_ip,campaign_id from vicidial_live_agents where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {$MAIN.="$stmt\n";}
$talking_to_print = mysqli_num_rows($rslt);
if ($talking_to_print > 0)
{
$i=0;
$agentcount=0;
while ($i < $talking_to_print)
{
$row=mysqli_fetch_row($rslt);
if (preg_match("/READY|PAUSED/i",$row[3]))
{
$row[5]=$row[6];
}
$Lstatus = $row[3];
$status = sprintf("%-6s", $row[3]);
if (!preg_match("/INCALL|QUEUE/i",$row[3]))
{$call_time_S = ($STARTtime - $row[6]);}
else
{$call_time_S = ($STARTtime - $row[5]);}
$call_time_M = MathZDC($call_time_S, 60);
$call_time_M = round($call_time_M, 2);
$call_time_M_int = intval("$call_time_M");
$call_time_SEC = ($call_time_M - $call_time_M_int);
$call_time_SEC = ($call_time_SEC * 60);
$call_time_SEC = round($call_time_SEC, 0);
if ($call_time_SEC < 10) {$call_time_SEC = "0$call_time_SEC";}
$call_time_MS = "$call_time_M_int:$call_time_SEC";
$call_time_MS = sprintf("%7s", $call_time_MS);
$G = ''; $EG = '';
if (preg_match("/PAUSED/i",$row[3]))
{
if ($call_time_M_int >= 30)
{$i++; continue;}
else
{
$agent_paused["$group"]++;
$agent_total["$group"]++;
}
}
if ( (preg_match("/INCALL/i",$status)) or (preg_match("/QUEUE/i",$status)) ) {$agent_incall["$group"]++; $agent_total["$group"]++;}
if ( (preg_match("/READY/i",$status)) or (preg_match("/CLOSER/i",$status)) ) {$agent_ready["$group"]++; $agent_total["$group"]++;}
$agentcount++;
$i++;
}
}
################################################################################
### END calculating calls/agents
################################################################################
if ($VSCagentcalls > 0)
{
$avgpauseTODAY = MathZDC($VSCagentpause["$group"], $VSCagentcalls["$group"]);
$avgpauseTODAY = round($avgpauseTODAY, 0);
$avgpauseTODAY = sprintf("%01.0f", $avgpauseTODAY);
$avgpauseTODAY_ary["$group"]=$avgpauseTODAY;
$avgwaitTODAY = MathZDC($VSCagentwait["$group"], $VSCagentcalls["$group"]);
$avgwaitTODAY = round($avgwaitTODAY, 0);
$avgwaitTODAY = sprintf("%01.0f", $avgwaitTODAY);
$avgwaitTODAY_ary["$group"]=$avgwaitTODAY;
$avgcustTODAY = MathZDC($VSCagentcust["$group"], $VSCagentcalls["$group"]);
$avgcustTODAY = round($avgcustTODAY, 0);
$avgcustTODAY = sprintf("%01.0f", $avgcustTODAY);
$avgcustTODAY_ary["$group"]=$avgcustTODAY;
$avgacwTODAY = MathZDC($VSCagentacw["$group"], $VSCagentcalls["$group"]);
$avgacwTODAY = round($avgacwTODAY, 0);
$avgacwTODAY = sprintf("%01.0f", $avgacwTODAY);
$avgacwTODAY_ary["$group"]=$avgacwTODAY;
}
# $MAIN.="</div>\n\n<BR><BR>";
$k++;
}
$JS_text=preg_replace('/,$/', '', $JS_text);
$JS_text.="];\n";
$JS_text2=preg_replace('/,$/', '', $JS_text2);
$JS_text2.="];\n";
$JS_text.=$JS_text2;
# Output all arrays
$n=0;
$DIALlev_JS='var DIAL_lev=[';
$DIALstatusA_JS='var DIALstatusA=[';
$DIALstatusB_JS='var DIALstatusB=[';
$DIALstatusC_JS='var DIALstatusC=[';
$DIALstatusD_JS='var DIALstatusD=[';
$DIALstatusE_JS='var DIALstatusE=[';
$DIALorder_JS='var DIALorder=[';
$DIALfilter_JS='var DIALfilter=[';
$HOPlev_JS='var HOPlev=[';
$DIALmethod_JS='var DIALmethod=[';
$maxDIALlev_JS='var maxDIALlev=[';
$DROPmax_JS='var DROPmax=[';
$targetDIFF_JS='var targetDIFF=[';
$ADAintense_JS='var ADAintense=[';
$ADAavailonly_JS='var ADAavailonly=[';
$TAPERtime_JS='var TAPERtime=[';
$CALLtime_JS='var CALLtime=[';
$DIALtimeout_JS='var DIALtimeout=[';
$DIALstatuses_JS='var DIALstatuses=[';
$VDhop_JS='var VDhop=[';
$DAleads_JS='var DAleads=[';
$callsTODAY_JS='var callsTODAY=[';
$dropsTODAY_JS='var dropsTODAY=[';
$drpctTODAY_JS='var drpctTODAY=[';
$diffONEMIN_JS='var diffONEMIN=[';
$agentsONEMIN_JS='var agentsONEMIN=[';
$balanceFILL_JS='var balanceFILL=[';
$answersTODAY_JS='var answersTODAY=[';
$VSCcat1_JS='var VSCcat1=[';
$VSCcat1tally_JS='var VSCcat1tally=[';
$VSCcat2_JS='var VSCcat2=[';
$VSCcat2tally_JS='var VSCcat2tally=[';
$VSCcat3_JS='var VSCcat3=[';
$VSCcat3tally_JS='var VSCcat3tally=[';
$VSCcat4_JS='var VSCcat4=[';
$VSCcat4tally_JS='var VSCcat4tally=[';
$VSCagentcalls_JS='var VSCagentcalls=[';
$VSCagentwait_JS='var VSCagentwait=[';
$VSCagentcust_JS='var VSCagentcust=[';
$VSCagentacw_JS='var VSCagentacw=[';
$VSCagentpause_JS='var VSCagentpause=[';
$diffpctONEMIN_ary_JS='var diffpctONEMIN_ary=[';
$balanceSHORT_JS='var balanceSHORT=[';
$out_total_JS='var out_total=[';
$out_ring_JS='var out_ring=[';
$out_live_JS='var out_live=[';
$in_ivr_JS='var in_ivr=[';
$agent_incall_JS='var agent_incall=[';
$agent_ready_JS='var agent_ready=[';
$agent_paused_JS='var agent_paused=[';
$agent_total_JS='var agent_total=[';
$avgpauseTODAY_ary_JS='var avgpauseTODAY_ary=[';
$avgwaitTODAY_ary_JS='var avgwaitTODAY_ary=[';
$avgcustTODAY_ary_JS='var avgcustTODAY_ary=[';
$avgacwTODAY_ary_JS='var avgacwTODAY_ary=[';
while ($n<$groups_to_print) {
# $DIALlev["$group"] = $row[0];
$DIALlev_JS .= "'".$DIALlev[$groups[$n]]."',";
$DIALstatusA_JS .= "'".$DIALstatusA[$groups[$n]]."',";
$DIALstatusB_JS .= "'".$DIALstatusB[$groups[$n]]."',";
$DIALstatusC_JS .= "'".$DIALstatusC[$groups[$n]]."',";
$DIALstatusD_JS .= "'".$DIALstatusD[$groups[$n]]."',";
$DIALstatusE_JS .= "'".$DIALstatusE[$groups[$n]]."',";
$DIALorder_JS .= "'".$DIALorder[$groups[$n]]."',";
$DIALfilter_JS .= "'".$DIALfilter[$groups[$n]]."',";
$HOPlev_JS .= "'".$HOPlev[$groups[$n]]."',";
$DIALmethod_JS .= "'".$DIALmethod[$groups[$n]]."',";
$maxDIALlev_JS .= "'".$maxDIALlev[$groups[$n]]."',";
$DROPmax_JS .= "'".$DROPmax[$groups[$n]]."',";
$targetDIFF_JS .= "'".$targetDIFF[$groups[$n]]."',";
$ADAintense_JS .= "'".$ADAintense[$groups[$n]]."',";
$ADAavailonly_JS .= "'".$ADAavailonly[$groups[$n]]."',";
$TAPERtime_JS .= "'".$TAPERtime[$groups[$n]]."',";
$CALLtime_JS .= "'".$CALLtime[$groups[$n]]."',";
$DIALtimeout_JS .= "'".$DIALtimeout[$groups[$n]]."',";
$DIALstatuses_JS .= "'".$DIALstatuses[$groups[$n]]."',";
$VDhop_JS .= "'".$VDhop[$groups[$n]]."',";
$DAleads_JS .= "'".$DAleads[$groups[$n]]."',";
$callsTODAY_JS .= "'".$callsTODAY[$groups[$n]]."',";
$dropsTODAY_JS .= "'".$dropsTODAY[$groups[$n]]."',";
$drpctTODAY_JS .= "'".$drpctTODAY[$groups[$n]]."',";
$diffONEMIN_JS .= "'".$diffONEMIN[$groups[$n]]."',";
$agentsONEMIN_JS .= "'".$agentsONEMIN[$groups[$n]]."',";
$balanceFILL_JS .= "'".$balanceFILL[$groups[$n]]."',";
$answersTODAY_JS .= "'".$answersTODAY[$groups[$n]]."',";
$VSCcat1_JS .= "'".$VSCcat1[$groups[$n]]."',";
$VSCcat1tally_JS .= "'".$VSCcat1tally[$groups[$n]]."',";
$VSCcat2_JS .= "'".$VSCcat2[$groups[$n]]."',";
$VSCcat2tally_JS .= "'".$VSCcat2tally[$groups[$n]]."',";
$VSCcat3_JS .= "'".$VSCcat3[$groups[$n]]."',";
$VSCcat3tally_JS .= "'".$VSCcat3tally[$groups[$n]]."',";
$VSCcat4_JS .= "'".$VSCcat4[$groups[$n]]."',";
$VSCcat4tally_JS .= "'".$VSCcat4tally[$groups[$n]]."',";
$VSCagentcalls_JS .= "'".$VSCagentcalls[$groups[$n]]."',";
$VSCagentwait_JS .= "'".$VSCagentwait[$groups[$n]]."',";
$VSCagentcust_JS .= "'".$VSCagentcust[$groups[$n]]."',";
$VSCagentacw_JS .= "'".$VSCagentacw[$groups[$n]]."',";
$VSCagentpause_JS .= "'".$VSCagentpause[$groups[$n]]."',";
$diffpctONEMIN_ary_JS .= "'".$diffpctONEMIN_ary[$groups[$n]]."',";
$balanceSHORT_JS .= "'".$balanceSHORT[$groups[$n]]."',";
$out_total_JS .= "'".$out_total[$groups[$n]]."',";
$out_ring_JS .= "'".$out_ring[$groups[$n]]."',";
$out_live_JS .= "'".$out_live[$groups[$n]]."',";
$in_ivr_JS .= "'".$in_ivr[$groups[$n]]."',";
$agent_incall_JS .= "'".$agent_incall[$groups[$n]]."',";
$agent_ready_JS .= "'".$agent_ready[$groups[$n]]."',";
$agent_paused_JS .= "'".$agent_paused[$groups[$n]]."',";
$agent_total_JS .= "'".$agent_total[$groups[$n]]."',";
$avgpauseTODAY_ary_JS .= "'".$avgpauseTODAY_ary[$groups[$n]]."',";
$avgwaitTODAY_ary_JS .= "'".$avgwaitTODAY_ary[$groups[$n]]."',";
$avgcustTODAY_ary_JS .= "'".$avgcustTODAY_ary[$groups[$n]]."',";
$avgacwTODAY_ary_JS .= "'".$avgacwTODAY_ary[$groups[$n]]."',";
$n++;
}
$DIALlev_JS.="];\n";
$DIALstatusA_JS.="];\n";
$DIALstatusB_JS.="];\n";
$DIALstatusC_JS.="];\n";
$DIALstatusD_JS.="];\n";
$DIALstatusE_JS.="];\n";
$DIALorder_JS.="];\n";
$DIALfilter_JS.="];\n";
$HOPlev_JS.="];\n";
$DIALmethod_JS.="];\n";
$maxDIALlev_JS.="];\n";
$DROPmax_JS.="];\n";
$targetDIFF_JS.="];\n";
$ADAintense_JS.="];\n";
$ADAavailonly_JS.="];\n";
$TAPERtime_JS.="];\n";
$CALLtime_JS.="];\n";
$DIALtimeout_JS.="];\n";
$DIALstatuses_JS.="];\n";
$VDhop_JS.="];\n";
$DAleads_JS.="];\n";
$callsTODAY_JS.="];\n";
$dropsTODAY_JS.="];\n";
$drpctTODAY_JS.="];\n";
$diffONEMIN_JS.="];\n";
$agentsONEMIN_JS.="];\n";
$balanceFILL_JS.="];\n";
$answersTODAY_JS.="];\n";
$VSCcat1_JS.="];\n";
$VSCcat1tally_JS.="];\n";
$VSCcat2_JS.="];\n";
$VSCcat2tally_JS.="];\n";
$VSCcat3_JS.="];\n";
$VSCcat3tally_JS.="];\n";
$VSCcat4_JS.="];\n";
$VSCcat4tally_JS.="];\n";
$VSCagentcalls_JS.="];\n";
$VSCagentwait_JS.="];\n";
$VSCagentcust_JS.="];\n";
$VSCagentacw_JS.="];\n";
$VSCagentpause_JS.="];\n";
$diffpctONEMIN_ary_JS.="];\n";
$balanceSHORT_JS.="];\n";
$out_total_JS.="];\n";
$out_ring_JS.="];\n";
$out_live_JS.="];\n";
$in_ivr_JS.="];\n";
$agent_incall_JS.="];\n";
$agent_ready_JS.="];\n";
$agent_paused_JS.="];\n";
$agent_total_JS.="];\n";
$avgpauseTODAY_ary_JS.="];\n";
$avgwaitTODAY_ary_JS.="];\n";
$avgcustTODAY_ary_JS.="];\n";
$avgacwTODAY_ary_JS.="];\n";
$JS_text.=$DIALlev_JS.$DIALstatusA_JS.$DIALstatusB_JS.$DIALstatusC_JS.$DIALstatusD_JS.$DIALstatusE_JS.$DIALorder_JS.$DIALfilter_JS.$HOPlev_JS.$DIALmethod_JS.$maxDIALlev_JS.$DROPmax_JS.$targetDIFF_JS.$ADAintense_JS.$ADAavailonly_JS.$TAPERtime_JS.$CALLtime_JS.$DIALtimeout_JS.$DIALstatuses_JS.$VDhop_JS.$DAleads_JS.$callsTODAY_JS.$dropsTODAY_JS.$drpctTODAY_JS.$diffONEMIN_JS.$agentsONEMIN_JS.$balanceFILL_JS.$answersTODAY_JS.$VSCcat1_JS.$VSCcat1tally_JS.$VSCcat2_JS.$VSCcat2tally_JS.$VSCcat3_JS.$VSCcat3tally_JS.$VSCcat4_JS.$VSCcat4tally_JS.$VSCagentcalls_JS.$VSCagentwait_JS.$VSCagentcust_JS.$VSCagentacw_JS.$VSCagentpause_JS.$diffpctONEMIN_ary_JS.$balanceSHORT_JS.$out_total_JS.$out_ring_JS.$out_live_JS.$in_ivr_JS.$agent_incall_JS.$agent_ready_JS.$agent_paused_JS.$agent_total_JS.$avgpauseTODAY_ary_JS.$avgwaitTODAY_ary_JS.$avgcustTODAY_ary_JS.$avgacwTODAY_ary_JS;
$JS_text=preg_replace('/,];/', '];', $JS_text);
$MAIN.="<span id='graph_display' style='display:block; background:white;'>";
$MAIN.="<table class='android_table' border='0' cellpadding='0' cellspacing='5'>";
$MAIN.="<tr valign='top'>";
$MAIN.="<th rowspan='2'><font class='android_campaign_header'>"._QXZ("CAMPAIGNS").": </font><BR><select name=types onBlur='RefreshReportWindow()' size='5' multiple class='form_field_android'>\n";
$MAIN.="<option onClick='ClearTypes(0)' value=\"LIST ALL CAMPAIGNS\"";
if ($types == 'LIST ALL CAMPAIGNS') {$MAIN.=" selected";}
$MAIN.=">"._QXZ("LIST ALL CAMPAIGNS")."</option>";
$MAIN.="<option onClick='ClearTypes(1)' value=\"AUTO-DIAL ONLY\"";
if ($types == 'AUTO-DIAL ONLY') {$MAIN.=" selected";}
$MAIN.=">"._QXZ("AUTO-DIAL ONLY")."</option>";
$MAIN.="<option onClick='ClearTypes(1)' value=\"MANUAL ONLY\"";
if ($types == 'MANUAL ONLY') {$MAIN.=" selected";}
$MAIN.=">"._QXZ("MANUAL ONLY")."</option>";
$MAIN.="<option onClick='ClearTypes(1)' value=\"INBOUND ONLY\"";
if ($types == 'INBOUND ONLY') {$MAIN.=" selected";}
$MAIN.=">"._QXZ("INBOUND ONLY")."</option>";
$MAIN.=$campaign_options;
$MAIN.="</select> \n";
# $MAIN.="<input type=button name=submit value='"._QXZ("SUBMIT")."' onClick='SwitchGraphs()'>\n";
$MAIN.="</th>";
$MAIN.="<th><ul class=\"dropdown_android\" style='list-style:none'><li><a class='nodec' onClick=\"ToggleVisibility('graph_display', 0); ToggleVisibility('settings_display', 1); ToggleVisibility('percentages_display', 0)\"><div id='settings_button' class='android_switchbutton'>"._QXZ("SETTINGS")."</div></a></li></ul></th>";
$MAIN.="<th><ul class=\"dropdown_android\" style='list-style:none'><li><a class='nodec' onClick=\"ToggleVisibility('graph_display', 0); ToggleVisibility('settings_display', 0); ToggleVisibility('percentages_display', 1)\"><div id='percentage_graph_button' class='android_switchbutton'>"._QXZ("PERCENTS")."</div></a></li></ul></th>";
$MAIN.="</tr>";
$MAIN.="<tr valign='top'>";
$MAIN.="<th>";
$MAIN.="<ul class=\"dropdown_android\" style='list-style:none'><li><div class='android_switchbutton_blue'><a class='nodec' href=\"#\">REPORT</a></div>\n";
$MAIN.="<ul class=\"sub_menu\" style=\"z-index:1;list-style:none\">\n";
$MAIN.="<li><a class='nodec' onClick=\"SwitchGraphs('hopper'); document.getElementById('hopper_graph_button').className='android_onbutton_noshadow'\"><div id='hopper_graph_button' class='android_onbutton_noshadow'>"._QXZ("HOPPER")."</div></a></li>\n";
$MAIN.="<li><a class='nodec' onClick=\"SwitchGraphs('agent'); document.getElementById('agent_graph_button').className='android_onbutton_noshadow'\"><div id='agent_graph_button' class='android_offbutton_noshadow'>"._QXZ("AGENT")."</div></a></li>\n";
$MAIN.="<li><a class='nodec' onClick=\"SwitchGraphs('call'); document.getElementById('call_graph_button').className='android_onbutton_noshadow'\"><div id='call_graph_button' class='android_offbutton_noshadow'>"._QXZ("CALLS")."</div></a></li>\n";
$MAIN.="<li><a class='nodec' onClick=\"SwitchGraphs('dialable'); document.getElementById('dialable_graph_button').className='android_onbutton_noshadow'\"><div id='dialable_graph_button' class='android_offbutton_noshadow'>"._QXZ("DIALABLES")."</div></a></li>\n";
$MAIN.="<li><a class='nodec' onClick=\"SwitchGraphs('callsToday'); document.getElementById('callsToday_graph_button').className='android_onbutton_noshadow'\"><div id='callsToday_graph_button' class='android_offbutton_noshadow'>"._QXZ("TODAY")."</div></a></li>\n";
$MAIN.="<li><a class='nodec' onClick=\"SwitchGraphs('averages'); document.getElementById('average_graph_button').className='android_onbutton_noshadow'\"><div id='average_graph_button' class='android_offbutton_noshadow'>"._QXZ("AVERAGES")."</div></a></li>\n";
$MAIN.="</ul>";
$MAIN.="</li></ul>";
$MAIN.="</th>";
$MAIN.="<th>";
$MAIN.="<ul class=\"dropdown_android\" style='list-style:none'><li><div class='android_switchbutton_blue'><a class='nodec' href=\"#\">REFRESH</a></div>\n";
$MAIN.="<ul class=\"sub_menu\" style=\"z-index:1;list-style:none\">\n";
$MAIN.="<li><a class='nodec' onClick=\"SwitchIntervals(4000); document.getElementById('stop_button').className='android_onbutton_noshadow'\"><div id='stop_button' class='$stop_button_class'>"._QXZ("STOP")."</div></a></li>\n";
$MAIN.="<li><a class='nodec' onClick=\"SwitchIntervals(40); document.getElementById('slow_button').className='android_onbutton_noshadow'\"><div id='slow_button' class='$slow_button_class'>"._QXZ("SLOW")."</div></a>\n";
$MAIN.="<li><a class='nodec' onClick=\"SwitchIntervals(4); document.getElementById('go_button').className='android_onbutton_noshadow'\"><div id='go_button' class='$fast_button_class'>"._QXZ("FAST")."</div></a></li>\n";
$MAIN.="</ul>";
$MAIN.="</li></ul>";
$MAIN.="</th>";
# $MAIN.="<th><ul class=\"dropdown_android\" style='list-style:none'><li><a class='nodec' onClick=\"ToggleVisibility('graph_display', 0); ToggleVisibility('settings_display', 1); ToggleVisibility('percentages_display', 0)\"><div id='settings_button' class='android_switchbutton'>"._QXZ("SETTINGS")."</div></a></li></ul></th>";
# $MAIN.="<th><ul class=\"dropdown_android\" style='list-style:none'><li><a class='nodec' onClick=\"ToggleVisibility('graph_display', 0); ToggleVisibility('settings_display', 0); ToggleVisibility('percentages_display', 1)\"><div id='percentage_graph_button' class='android_switchbutton'>"._QXZ("PERCENTS")."</div></a></li></ul></th>";
$MAIN.="</tr>";
$MAIN.="</table>";
$MAIN.="<input type=hidden name=RR value=$RR>\n";
$MAIN.="<input type=hidden name=DB value=$DB>\n";
$MAIN.="<input type=hidden name=adastats value=$adastats>\n";
$MAIN.="<BR><BR>\n\n";
$MAIN.="<div id='canvas_container' style='height: 75vh; width: 90vw'>";
$MAIN.="<canvas id='AndroidReportCanvas'></canvas>";
# $MAIN.="<p align='center'><input type='button' class='green_btn sm_shadow round_corners' style='width:250px' value='"._QXZ("SHOW TOP 10 PERFORMERS")."' onClick=\"ToggleVisibility('top_10_display'); ToggleVisibility('graph_display');\"></p>";
$MAIN.="</div>";
$MAIN.="</span>";
$MAIN.="<span id='settings_display' style='display:none; background:white'>";
$MAIN.="</span>";
$MAIN.="<span id='percentages_display' style='display:none; background:white'>";
$MAIN.="<table class='android_table' border='0' cellpadding='0' cellspacing='5'>";
$MAIN.="<tr valign='top'><th><a class='nodec' onClick=\"ToggleVisibility('graph_display', 1); ToggleVisibility('settings_display', 0); ToggleVisibility('percentages_display', 0)\"><div id='settings_button' class='android_switchbutton'>"._QXZ("GRAPHS")."</div></a></th></tr>";
$MAIN.="<tr valign='bottom'><th><a class='nodec' onClick=\"ToggleVisibility('graph_display', 0); ToggleVisibility('settings_display', 1); ToggleVisibility('percentages_display', 0)\"><div id='percentage_graph_button' class='android_switchbutton'>"._QXZ("SETTINGS")."</div></a></th></tr>";
$MAIN.="<tr><td>";
## Gauge dimensions
$MAIN.="<span id='percentages_sub_display'>";
$MAIN.="<table class='android_table' border='0'><tr><th class='android_auto_percent'>"._QXZ("Campaign").":</th><th class='android_auto_percent'>"._QXZ("Drop")." %:</th><th class='android_auto_percent'>"._QXZ("Diff")." %:</th><th class='android_auto_percent'>"._QXZ("1-min diff").":</th></tr>";
$MAIN.="</table>";
$MAIN.=$sub_pct_display;
$MAIN.="</span>";
$MAIN.="</td></tr>";
$MAIN.="</table>";
$MAIN.="</span>";
$MAIN.="<input type='hidden' name='graph_type' id='graph_type' value='hopper'>";
$MAIN.="</FORM>\n\n<BR>";
$MAIN.="</PRE>\n";
#$MAIN.="</TD></TR></TABLE>\n";
$MAIN.="</BODY></HTML>\n";
# $MAIN.="$db_source\n";
if ($file_download>0) {
$FILE_TIME = date("Ymd-His");
$CSVfilename = "AST_timeonVDADallSUMMARY_$US$FILE_TIME.csv";
$CSV_text=preg_replace('/\n +,/', ',', $CSV_text);
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
// We'll be outputting a TXT file
header('Content-type: application/octet-stream');
// It will be called LIST_101_20090209-121212.txt
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
header('Expires: 0');
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
header('Pragma: public');
ob_clean();
flush();
echo "$CSV_text";
exit;
} else {
header ("Content-type: text/html; charset=utf-8");
echo $HEADER;
$android_header=1;
require("admin_header.php");
# print_r($VDhop);
echo $MAIN;
echo "<script language='Javascript'>\n";
echo $JS_text;
if (!$RR) {$RR=999999;}
?>
var graph_type=document.getElementById('graph_type').value;
var refresh_rate=<?php echo $RR; ?>;
var gauge_size = Math.floor(window.innerWidth/6) > 200 ? 200 : Math.floor(window.innerWidth/6) < 75 ? 75 : Math.floor(window.innerWidth/6);
var MainGraph, hopperChartData, agentChartData, callChartData, dialableChartData, callsTodayChartData, averagesChartData;
var percentagesText="<table class='android_table' border='0'><tr><th width='25%'><?php echo _QXZ("Campaign"); ?>:</th><th width='25%'><?php echo _QXZ("Drop"); ?> %:</th><th width='25%'><?php echo _QXZ("Diff"); ?> %:</th><th width='25%'><?php echo _QXZ("1-min diff"); ?>:</th></tr>";
function round(value, precision) {
var multiplier = Math.pow(10, precision || 0);
return Math.round(value * multiplier) / multiplier;
}
function StartRefresh(current_refresh_rate) {
graph_type=document.getElementById('graph_type').value;
hopperChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("Hopper Level"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 2,
data: HOPlev
}, {
label: '<?php echo _QXZ("Leads in Hopper"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 2,
data: VDhop
}]
};
agentChartData = {
labels: CAMPAIGNS,
datasets: [{
// label: '<?php echo _QXZ("LOGGED IN"); ?>',
// backgroundColor: 'rgb(235, 162, 235)',
// borderColor: 'rgb(235, 32, 235)',
// borderWidth: 1,
// stack: 'Stack 0',
// data: agent_total
// },
// {
label: '<?php echo _QXZ("INCALL"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 1,
stack: 'Stack 1',
data: agent_incall
}, {
label: '<?php echo _QXZ("WAITING"); ?>',
backgroundColor: 'rgb(54, 235, 162)',
borderColor: 'rgb(32, 128, 32)',
borderWidth: 1,
stack: 'Stack 1',
data: agent_ready
}, {
label: '<?php echo _QXZ("PAUSED"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 1,
stack: 'Stack 1',
data: agent_paused
}]
};
callChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("TOTAL"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 1,
data: out_total
}, {
label: '<?php echo _QXZ("RINGING"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 1,
data: out_ring
}, {
label: '<?php echo _QXZ("WAITING"); ?>',
backgroundColor: 'rgb(54, 235, 162)',
borderColor: 'rgb(32, 128, 32)',
borderWidth: 1,
data: out_live
}, {
label: '<?php echo _QXZ("IVR"); ?>',
backgroundColor: 'rgb(235, 162, 235)',
borderColor: 'rgb(235, 32, 235)',
borderWidth: 1,
data: in_ivr
}]
};
dialableChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("DIALABLE LEADS"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 2,
data: DAleads
}]
};
callsTodayChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("CALLS TODAY"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 2,
data: callsTODAY
}, {
label: '<?php echo _QXZ("ANSWERS TODAY"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 1,
data: answersTODAY
}, {
label: '<?php echo _QXZ("DROPS TODAY"); ?>',
backgroundColor: 'rgb(54, 235, 162)',
borderColor: 'rgb(32, 128, 32)',
borderWidth: 1,
data: dropsTODAY
}]
};
averagesChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("PAUSE"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 1,
data: avgpauseTODAY_ary
}, {
label: '<?php echo _QXZ("AGENT WAIT"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 1,
data: avgwaitTODAY_ary
}, {
label: '<?php echo _QXZ("CUSTTIME"); ?>',
backgroundColor: 'rgb(54, 235, 162)',
borderColor: 'rgb(32, 128, 32)',
borderWidth: 1,
data: avgcustTODAY_ary
}, {
label: '<?php echo _QXZ("ACW"); ?>',
backgroundColor: 'rgb(235, 162, 235)',
borderColor: 'rgb(235, 32, 235)',
borderWidth: 1,
data: avgacwTODAY_ary
}]
};
var CanvasChartType='horizontalBar';
var StackedX=false;
if (graph_type=='hopper') {
var currentChartData=hopperChartData;
var titleText='<?php echo _QXZ("Hopper Level Report"); ?>';
} else if (graph_type=='agent') {
var currentChartData=agentChartData;
var titleText='<?php echo _QXZ("Agent Status Report"); ?>';
// StackedX=true;
// CanvasChartType='bar';
} else if (graph_type=='call') {
var currentChartData=callChartData;
var titleText='<?php echo _QXZ("Live Call Count Report"); ?>';
} else if (graph_type=='dialable') {
var currentChartData=dialableChartData;
var titleText='<?php echo _QXZ("Dialable Leads Report"); ?>';
} else if (graph_type=='callsToday') {
var currentChartData=callsTodayChartData;
var titleText='<?php echo _QXZ("Calls Today Report"); ?>';
} else if (graph_type=='averages') {
var currentChartData=averagesChartData;
var titleText='<?php echo _QXZ("Averages Report"); ?>';
}
var ctx = document.getElementById('AndroidReportCanvas').getContext('2d');
MainGraph = new Chart(ctx, {
type: CanvasChartType,
data: currentChartData,
options: {
scales: {
xAxes: [{
display: true,
stacked: StackedX,
ticks: {
beginAtZero: true,
min: 0
}
}],
yAxes: [{
stacked: StackedX
}]
},
elements: {
rectangle: {
borderWidth: 1,
}
},
responsive: true,
maintainAspectRatio: false,
legend: {
position: 'top',
},
title: {
display: true,
text: titleText
}
}
});
for (var g=0; g<CAMPAIGNS.length; g++) {
var campaign_gauge_name=CAMPAIGNS[g];
var droppct_gauge=campaign_gauge_name+"_SPD_drop";
var diffpct_gauge=campaign_gauge_name+"_SPD_diff";
var onemindiff_gauge=campaign_gauge_name+"_SPD_diff1min";
// GAUGE 1
var maxDROP=parseFloat(DROPmax[g]);
var adjusted_maxValue=maxDROP*2;
var greenZone=Math.round((maxDROP/2)*10)/10;
var yellowZone=maxDROP;
if (greenZone>40) {greenZone=40;}
if (yellowZone>90) {yellowZone=90;}
if (adjusted_maxValue>100) {adjusted_maxValue=100;}
else if (parseFloat(drpctTODAY[g])>adjusted_maxValue) {adjusted_maxValue=parseFloat(drpctTODAY[g])};
var rpt_color="#FF0000";
if (drpctTODAY[g]<=greenZone) {rpt_color="#009900";}
else if (drpctTODAY[g]>greenZone && drpctTODAY[g]<=yellowZone) {rpt_color="#DDDD00";}
var myKnob1 = pureknob.createKnob(gauge_size, gauge_size, 'percent');
myKnob1.setProperty('angleStart', -0.75 * Math.PI);
myKnob1.setProperty('angleEnd', 0.75 * Math.PI);
myKnob1.setProperty('colorFG', rpt_color);
myKnob1.setProperty('trackWidth', 0.4);
myKnob1.setProperty('valMin', 0);
myKnob1.setProperty('valMax', adjusted_maxValue);
myKnob1.setValue(drpctTODAY[g]);
var node1 = myKnob1.node();
var elem1 = document.getElementById(droppct_gauge);
while (elem1.hasChildNodes()) {
elem1.removeChild(elem1.lastChild);
}
elem1.appendChild(node1);
// END GAUGE
// GAUGE 2
greenZone=10;
yellowZone=25;
var rpt_color="#FF0000";
if (diffpctONEMIN_ary[g]<=greenZone) {rpt_color="#009900";}
else if (diffpctONEMIN_ary[g]>greenZone && diffpctONEMIN_ary[g]<=yellowZone) {rpt_color="#DDDD00";}
var myKnob2 = pureknob.createKnob(gauge_size, gauge_size, 'percent');
myKnob2.setProperty('angleStart', -0.75 * Math.PI);
myKnob2.setProperty('angleEnd', 0.75 * Math.PI);
myKnob2.setProperty('colorFG', rpt_color);
myKnob2.setProperty('trackWidth', 0.4);
myKnob2.setProperty('valMin', 0);
myKnob2.setProperty('valMax', 100);
myKnob2.setValue(diffpctONEMIN_ary[g]);
var node2 = myKnob2.node();
var elem2 = document.getElementById(diffpct_gauge);
while (elem2.hasChildNodes()) {
elem2.removeChild(elem2.lastChild);
}
elem2.appendChild(node2);
// END GAUGE
// GAUGE 3
var diff_target=parseFloat(targetDIFF[g]);
diff_greenZonepos=diff_target+10;
if (diff_greenZonepos>40) {
diff_greenZonepos=40;
}
diff_greenZoneneg=diff_target-10;
if (diff_greenZoneneg<-40) {
diff_greenZoneneg=-40;
}
diff_yellowZonepos=diff_greenZonepos+10;
if (diff_yellowZonepos>40) {
diff_yellowZonepos=40;
}
diff_yellowZoneneg=diff_greenZoneneg-10;
if (diff_yellowZoneneg<-40) {
diff_yellowZoneneg=-40;
}
var rpt_color="#FF0000";
if (drpctTODAY[g]>=diff_greenZoneneg && drpctTODAY[g]<=diff_greenZonepos) {rpt_color="#009900";}
else if ((drpctTODAY[g]>=diff_yellowZoneneg && drpctTODAY[g]<diff_greenZoneneg) || (drpctTODAY[g]>diff_greenZonepos && drpctTODAY[g]<=diff_yellowZonepos)) {rpt_color="#DDDD00";}
var myKnob3 = pureknob.createKnob(gauge_size, gauge_size, 'float');
myKnob3.setProperty('angleStart', -0.75 * Math.PI);
myKnob3.setProperty('angleEnd', 0.75 * Math.PI);
myKnob3.setProperty('colorFG', rpt_color);
myKnob3.setProperty('trackWidth', 0.4);
myKnob3.setProperty('valMin', -40);
myKnob3.setProperty('valMax', 40);
myKnob3.setValue(diffONEMIN[g]);
var node3 = myKnob3.node();
var elem3 = document.getElementById(onemindiff_gauge);
while (elem3.hasChildNodes()) {
elem3.removeChild(elem3.lastChild);
}
elem3.appendChild(node3);
// END GAUGE
}
// document.getElementById("percentages_sub_display").innerHTML=gaugesText;
RefreshReportWindow();
if (current_refresh_rate) {refresh_rate=current_refresh_rate;}
rInt=window.setInterval(function() {RefreshReportWindow()}, (refresh_rate*1000));
}
function StopRefresh() {
MainGraph.clear();
clearInterval(rInt);
}
function SwitchGraphs(current_graph_type) {
document.getElementById('hopper_graph_button').className='android_offbutton_noshadow';
document.getElementById('agent_graph_button').className='android_offbutton_noshadow';
document.getElementById('call_graph_button').className='android_offbutton_noshadow';
document.getElementById('dialable_graph_button').className='android_offbutton_noshadow';
document.getElementById('callsToday_graph_button').className='android_offbutton_noshadow';
document.getElementById('average_graph_button').className='android_offbutton_noshadow';
if (current_graph_type)
{
document.getElementById('graph_type').value=current_graph_type;
}
MainGraph.destroy();
clearInterval(rInt);
StartRefresh();
}
function SwitchCampaigns() {
MainGraph.destroy();
clearInterval(rInt);
StartRefresh();
}
function SwitchIntervals(current_refresh_rate) {
document.getElementById('stop_button').className='android_offbutton_noshadow';
document.getElementById('slow_button').className='android_offbutton_noshadow';
document.getElementById('go_button').className='android_offbutton_noshadow';
MainGraph.destroy();
clearInterval(rInt);
StartRefresh(current_refresh_rate);
}
function ToggleVisibility(span_name, visibility_flag) {
var span_vis = document.getElementById(span_name).style;
if (visibility_flag==1) { span_vis.display = 'block'; } else { span_vis.display = 'none'; }
}
function ClearTypes(sIndex) {
var InvForm = document.forms[0];
if (sIndex==0)
{
for (x=1;x<InvForm.types.length;x++)
{
InvForm.types[x].selected=false;
}
}
else
{
InvForm.types[0].selected=false;
}
RefreshReportWindow();
}
function RefreshReportWindow() {
var xmlhttp=false;
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var rpt_query="";
var InvForm = document.forms[0];
var types_str="";
for (x=0;x<InvForm.types.length;x++)
{
if (InvForm.types[x].selected)
{
rpt_query +="&types[]="+InvForm.types[x].value;
types_str+=InvForm.types[x].value+", ";
}
}
// alert(rpt_query);
xmlhttp.open('POST', 'campaign_summary_mobile_report.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(rpt_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
response_txt = null;
response_txt = xmlhttp.responseText;
// alert(response_txt); return false;
var report_result_array=response_txt.split("\n");
CAMPAIGNS=report_result_array[0].split("|");
DIALlev=report_result_array[1].split("|"); // NOT GRAPHED, CAN BE
DIALstatusA=report_result_array[2].split("|"); // NOT GRAPHABLE, NOT ON ORIG REPORT
DIALstatusB=report_result_array[3].split("|"); // NOT GRAPHABLE, NOT ON ORIG REPORT
DIALstatusC=report_result_array[4].split("|"); // NOT GRAPHABLE, NOT ON ORIG REPORT
DIALstatusD=report_result_array[5].split("|"); // NOT GRAPHABLE, NOT ON ORIG REPORT
DIALstatusE=report_result_array[6].split("|"); // NOT GRAPHABLE, NOT ON ORIG REPORT
DIALorder=report_result_array[7].split("|"); // NOT GRAPHABLE
DIALfilter=report_result_array[8].split("|"); // NOT GRAPHABLE
HOPlev=report_result_array[9].split("|"); // USED
DIALmethod=report_result_array[10].split("|"); // NOT GRAPHABLE
maxDIALlev=report_result_array[11].split("|"); // NOT GRAPHABLE, CAN BE
DROPmax=report_result_array[12].split("|"); // NOT GRAPHABLE, CAN BE WITH drpctTODAY
targetDIFF=report_result_array[13].split("|"); // NOT GRAPHABLE, CAN BE
ADAintense=report_result_array[14].split("|"); // NOT GRAPHABLE, CAN BE
ADAavailonly=report_result_array[15].split("|"); // NOT GRAPHABLE
TAPERtime=report_result_array[16].split("|"); // NOT GRAPHABLE
CALLtime=report_result_array[17].split("|"); // NOT GRAPHABLE
DIALtimeout=report_result_array[18].split("|"); // NOT GRAPHABLE
DIALstatuses=report_result_array[19].split("|"); // NOT GRAPHABLE
VDhop=report_result_array[20].split("|"); // USED
DAleads=report_result_array[21].split("|"); // USED
callsTODAY=report_result_array[22].split("|"); // USED
dropsTODAY=report_result_array[23].split("|"); // USED
drpctTODAY=report_result_array[24].split("|"); // GAUGE , CAN BE WITH DROPmax
diffONEMIN=report_result_array[25].split("|"); // GAUGE**
agentsONEMIN=report_result_array[26].split("|"); // GRAPHED**
balanceFILL=report_result_array[27].split("|"); // NOT GRAPHABLE, CAN BE WITH BALANCE SHORT
answersTODAY=report_result_array[28].split("|"); // USED
VSCcat1=report_result_array[29].split("|");
VSCcat1tally=report_result_array[30].split("|");
VSCcat2=report_result_array[31].split("|");
VSCcat2tally=report_result_array[32].split("|");
VSCcat3=report_result_array[33].split("|");
VSCcat3tally=report_result_array[34].split("|");
VSCcat4=report_result_array[35].split("|");
VSCcat4tally=report_result_array[36].split("|");
VSCagentcalls=report_result_array[37].split("|"); // NOT USED IN REPORT
VSCagentwait=report_result_array[38].split("|"); // NOT USED IN REPORT
VSCagentcust=report_result_array[39].split("|"); // NOT USED IN REPORT
VSCagentacw=report_result_array[40].split("|"); // NOT USED IN REPORT
VSCagentpause=report_result_array[41].split("|"); // NOT USED IN REPORT
diffpctONEMIN_ary=report_result_array[42].split("|"); // GAUGE**
balanceSHORT=report_result_array[43].split("|"); // NOT GRAPHABLE, CAN BE WITH BALANCE FILL
out_total=report_result_array[44].split("|"); // USED
out_ring=report_result_array[45].split("|"); // USED
out_live=report_result_array[46].split("|"); // USED
in_ivr=report_result_array[47].split("|"); // USED
agent_incall=report_result_array[48].split("|"); // USED
agent_ready=report_result_array[49].split("|"); // USED
agent_paused=report_result_array[50].split("|"); // USED
agent_total=report_result_array[51].split("|"); // USED
avgpauseTODAY_ary=report_result_array[52].split("|"); // USED
avgwaitTODAY_ary=report_result_array[53].split("|"); // USED
avgcustTODAY_ary=report_result_array[54].split("|"); // USED
avgacwTODAY_ary=report_result_array[55].split("|"); // USED
hopperChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("Hopper Level"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 2,
data: HOPlev
}, {
label: '<?php echo _QXZ("Leads in Hopper"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 2,
data: VDhop
}]
};
agentChartData = {
labels: CAMPAIGNS,
datasets: [{
// label: '<?php echo _QXZ("LOGGED IN"); ?>',
// backgroundColor: 'rgb(235, 162, 235)',
// borderColor: 'rgb(235, 32, 235)',
// borderWidth: 1,
// stack: 'Stack 0',
// data: agent_total
// },
// {
label: '<?php echo _QXZ("INCALL"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 1,
stack: 'Stack 1',
data: agent_incall
}, {
label: '<?php echo _QXZ("WAITING"); ?>',
backgroundColor: 'rgb(54, 235, 162)',
borderColor: 'rgb(32, 128, 32)',
borderWidth: 1,
stack: 'Stack 1',
data: agent_ready
}, {
label: '<?php echo _QXZ("PAUSED"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 1,
stack: 'Stack 1',
data: agent_paused
}]
};
callChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("TOTAL"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 1,
data: out_total
}, {
label: '<?php echo _QXZ("RINGING"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 1,
data: out_ring
}, {
label: '<?php echo _QXZ("WAITING"); ?>',
backgroundColor: 'rgb(54, 235, 162)',
borderColor: 'rgb(32, 128, 32)',
borderWidth: 1,
data: out_live
}, {
label: '<?php echo _QXZ("IVR"); ?>',
backgroundColor: 'rgb(235, 162, 235)',
borderColor: 'rgb(235, 32, 235)',
borderWidth: 1,
data: in_ivr
}]
};
dialableChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("DIALABLE LEADS"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 2,
data: DAleads
}]
};
callsTodayChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("CALLS TODAY"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 2,
data: callsTODAY
}, {
label: '<?php echo _QXZ("ANSWERS TODAY"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 1,
data: answersTODAY
}, {
label: '<?php echo _QXZ("DROPS TODAY"); ?>',
backgroundColor: 'rgb(54, 235, 162)',
borderColor: 'rgb(32, 128, 32)',
borderWidth: 1,
data: dropsTODAY
}]
};
averagesChartData = {
labels: CAMPAIGNS,
datasets: [{
label: '<?php echo _QXZ("PAUSE"); ?>',
backgroundColor: 'rgb(255, 99, 132)',
borderColor: 'rgb(255, 32, 32)',
borderWidth: 1,
data: avgpauseTODAY_ary
}, {
label: '<?php echo _QXZ("AGENT WAIT"); ?>',
backgroundColor: 'rgb(54, 162, 235)',
borderColor: 'rgb(32, 32, 235)',
borderWidth: 1,
data: avgwaitTODAY_ary
}, {
label: '<?php echo _QXZ("CUSTTIME"); ?>',
backgroundColor: 'rgb(54, 235, 162)',
borderColor: 'rgb(32, 128, 32)',
borderWidth: 1,
data: avgcustTODAY_ary
}, {
label: '<?php echo _QXZ("ACW"); ?>',
backgroundColor: 'rgb(235, 162, 235)',
borderColor: 'rgb(235, 32, 235)',
borderWidth: 1,
data: avgacwTODAY_ary
}]
};
var CanvasChartType='horizontalBar';
var StackedX=false;
if (graph_type=='hopper') {
var currentChartData=hopperChartData;
var titleText='<?php echo _QXZ("Hopper Level Report"); ?>';
} else if (graph_type=='agent') {
var currentChartData=agentChartData;
var titleText='<?php echo _QXZ("Agent Status Report"); ?>';
// StackedX=true;
// CanvasChartType='bar';
} else if (graph_type=='call') {
var currentChartData=callChartData;
var titleText='<?php echo _QXZ("Live Call Count Report"); ?>';
} else if (graph_type=='dialable') {
var currentChartData=dialableChartData;
var titleText='<?php echo _QXZ("Dialable Leads Report"); ?>';
} else if (graph_type=='callsToday') {
var currentChartData=callsTodayChartData;
var titleText='<?php echo _QXZ("Calls Today Report"); ?>';
} else if (graph_type=='averages') {
var currentChartData=averagesChartData;
var titleText='<?php echo _QXZ("Averages Report"); ?>';
}
if (currentChartData.labels.length!=MainGraph.data.labels.length){ // New axis, destroy old graphs and gauges
MainGraph.destroy();
var ctx = document.getElementById('AndroidReportCanvas').getContext('2d');
MainGraph = new Chart(ctx, {
type: CanvasChartType,
data: currentChartData,
options: {
scales: {
xAxes: [{
display: true,
stacked: StackedX,
ticks: {
beginAtZero: true,
min: 0
}
}],
yAxes: [{
stacked: StackedX
}]
},
elements: {
rectangle: {
borderWidth: 1,
}
},
responsive: true,
maintainAspectRatio: false,
legend: {
position: 'top',
},
title: {
display: true,
text: titleText
}
}
});
} else {
for (var j=0; j<currentChartData.datasets.length; j++)
{
for (var k=0; k<currentChartData.datasets[j].data.length; k++)
{
if (MainGraph.data.datasets[j].data[k]!=currentChartData.datasets[j].data[k])
{
MainGraph.data.datasets[j].data[k]=currentChartData.datasets[j].data[k];
}
}
}
MainGraph.data=currentChartData;
MainGraph.update();
}
for (var f=0; f<ALL_CAMPAIGNS.length; f++) {
var campaign_span_name=ALL_CAMPAIGNS[f]+"_SPD_span";
if (CAMPAIGNS.indexOf(ALL_CAMPAIGNS[f])>=0) {
document.getElementById(campaign_span_name).style.display = 'block';
} else {
document.getElementById(campaign_span_name).style.display = 'none';
}
}
for (var g=0; g<CAMPAIGNS.length; g++) {
var campaign_gauge_name=CAMPAIGNS[g];
var droppct_gauge=campaign_gauge_name+"_SPD_drop";
var diffpct_gauge=campaign_gauge_name+"_SPD_diff";
var onemindiff_gauge=campaign_gauge_name+"_SPD_diff1min";
// GAUGE 1
var maxDROP=parseFloat(DROPmax[g]);
var adjusted_maxValue=maxDROP*2;
var greenZone=Math.round((maxDROP/2)*10)/10;
var yellowZone=maxDROP;
if (greenZone>40) {greenZone=40;}
if (yellowZone>90) {yellowZone=90;}
if (adjusted_maxValue>100) {adjusted_maxValue=100;}
else if (parseFloat(drpctTODAY[g])>adjusted_maxValue) {adjusted_maxValue=parseFloat(drpctTODAY[g])};
var rpt_color="#FF0000";
if (drpctTODAY[g]<=greenZone) {rpt_color="#009900";}
else if (drpctTODAY[g]>greenZone && drpctTODAY[g]<=yellowZone) {rpt_color="#DDDD00";}
var myKnob1 = pureknob.createKnob(gauge_size, gauge_size, 'percent');
myKnob1.setProperty('angleStart', -0.75 * Math.PI);
myKnob1.setProperty('angleEnd', 0.75 * Math.PI);
myKnob1.setProperty('colorFG', rpt_color);
myKnob1.setProperty('trackWidth', 0.4);
myKnob1.setProperty('valMin', 0);
myKnob1.setProperty('valMax', adjusted_maxValue);
myKnob1.setValue(drpctTODAY[g]);
var node1 = myKnob1.node();
var elem1 = document.getElementById(droppct_gauge);
while (elem1.hasChildNodes()) {
elem1.removeChild(elem1.lastChild);
}
elem1.appendChild(node1);
// END GAUGE
// GAUGE 2
greenZone=10;
yellowZone=25;
var rpt_color="#FF0000";
if (diffpctONEMIN_ary[g]<=greenZone) {rpt_color="#009900";}
else if (diffpctONEMIN_ary[g]>greenZone && diffpctONEMIN_ary[g]<=yellowZone) {rpt_color="#DDDD00";}
var myKnob2 = pureknob.createKnob(gauge_size, gauge_size, 'percent');
myKnob2.setProperty('angleStart', -0.75 * Math.PI);
myKnob2.setProperty('angleEnd', 0.75 * Math.PI);
myKnob2.setProperty('colorFG', rpt_color);
myKnob2.setProperty('trackWidth', 0.4);
myKnob2.setProperty('valMin', 0);
myKnob2.setProperty('valMax', 100);
myKnob2.setValue(diffpctONEMIN_ary[g]);
var node2 = myKnob2.node();
var elem2 = document.getElementById(diffpct_gauge);
while (elem2.hasChildNodes()) {
elem2.removeChild(elem2.lastChild);
}
elem2.appendChild(node2);
// END GAUGE
// GAUGE 3
var diff_target=parseFloat(targetDIFF[g]);
diff_greenZonepos=diff_target+10;
if (diff_greenZonepos>40) {
diff_greenZonepos=40;
}
diff_greenZoneneg=diff_target-10;
if (diff_greenZoneneg<-40) {
diff_greenZoneneg=-40;
}
diff_yellowZonepos=diff_greenZonepos+10;
if (diff_yellowZonepos>40) {
diff_yellowZonepos=40;
}
diff_yellowZoneneg=diff_greenZoneneg-10;
if (diff_yellowZoneneg<-40) {
diff_yellowZoneneg=-40;
}
var rpt_color="#FF0000";
if (diffONEMIN[g]>=diff_greenZoneneg && diffONEMIN[g]<=diff_greenZonepos) {rpt_color="#009900";}
else if ((diffONEMIN[g]>=diff_yellowZoneneg && diffONEMIN[g]<diff_greenZoneneg) || (diffONEMIN[g]>diff_greenZonepos && diffONEMIN[g]<=diff_yellowZonepos)) {rpt_color="#DDDD00";}
var myKnob3 = pureknob.createKnob(gauge_size, gauge_size, 'float');
myKnob3.setProperty('angleStart', -0.75 * Math.PI);
myKnob3.setProperty('angleEnd', 0.75 * Math.PI);
myKnob3.setProperty('colorFG', rpt_color);
myKnob3.setProperty('trackWidth', 0.4);
myKnob3.setProperty('valMin', -40);
myKnob3.setProperty('valMax', 40);
myKnob3.setValue(diffONEMIN[g]);
var node3 = myKnob3.node();
var elem3 = document.getElementById(onemindiff_gauge);
while (elem3.hasChildNodes()) {
elem3.removeChild(elem3.lastChild);
}
elem3.appendChild(node3);
// END GAUGE
}
// window.innerWidth+", "+window.innerHeight+"\n<BR>\n"+gauge_size+"<BR>
var settingsText="<table width='100%' border='0' cellpadding='0' cellspacing='5'><tr valign='top'><th><a class='nodec' onClick=\"ToggleVisibility('graph_display', 1); ToggleVisibility('settings_display', 0); ToggleVisibility('percentages_display', 0);\"><div class='android_switchbutton'><?php echo _QXZ("GRAPHS"); ?></div></a></th></tr><tr valign='bottom'><th><a class='nodec' onClick=\"ToggleVisibility('graph_display', 0); ToggleVisibility('settings_display', 0); ToggleVisibility('percentages_display', 1);\"><div class='android_switchbutton'><?php echo _QXZ("PERCENTS"); ?></div></a></th></tr><tr><td>";
var d = new Date();
var NOW_TIME=("00" + (d.getMonth() + 1)).slice(-2) + "/" + ("00" + d.getDate()).slice(-2) + "/" + d.getFullYear() + " " + ("00" + d.getHours()).slice(-2) + ":" + ("00" + d.getMinutes()).slice(-2) + ":" + ("00" + d.getSeconds()).slice(-2);
for (var i=0; i<CAMPAIGNS.length; i++) {
settingsText+="\n\n<BR><div class='android_settings_table'>";
settingsText+="<font class='android_auto'><B>"+CAMPAIGNS[i]+":</B>";
settingsText+="<table cellpadding=0 cellspacing=0 width='100%'>";
settingsText+="<TR BGCOLOR=\"#<?php echo $SSstd_row2_background; ?>\">";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("STATUSES"); ?>:</B></font></TD><TD ALIGN=LEFT colspan='3'><font class='android_auto_small'>&nbsp; "+DIALstatuses[i]+" &nbsp; &nbsp; </font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("HOPPER LEVEL"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+HOPlev[i]+" &nbsp; &nbsp; </font></TD>";
settingsText+="</TR>";
settingsText+="<TR BGCOLOR=\"#<?php echo $SSstd_row3_background; ?>\">";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("ORDER"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+DIALorder[i]+" &nbsp; &nbsp; </font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("FILTER"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+DIALfilter[i]+" &nbsp; </font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("DIAL METHOD"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+DIALmethod[i]+" &nbsp; &nbsp; </font></TD>";
settingsText+="</TR>";
settingsText+="<TR BGCOLOR=\"#<?php echo $SSstd_row2_background; ?>\">";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("DIAL LEVEL"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+DIALlev[i]+"&nbsp; &nbsp; </font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("AVAIL ONLY"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+ADAavailonly[i]+" &nbsp;</font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("DROPPED MAX"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+DROPmax[i]+"% &nbsp; &nbsp;</font></TD>";
settingsText+="</TR>";
settingsText+="<TR BGCOLOR=\"#<?php echo $SSstd_row3_background; ?>\">";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("MAX LEVEL"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+maxDIALlev[i]+" &nbsp; </font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("TAPER TIME"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+TAPERtime[i]+" &nbsp;</font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("INTENSITY"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+ADAintense[i]+" &nbsp; &nbsp; </font></TD>";
settingsText+="</TR>";
settingsText+="<TR BGCOLOR=\"#<?php echo $SSstd_row2_background; ?>\">";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("TARGET DIFF"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+targetDIFF[i]+" &nbsp; &nbsp; </font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("LOCAL TIME"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+CALLtime[i]+" &nbsp;</font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("DIAL TIMEOUT"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+DIALtimeout[i]+" &nbsp;</font></TD>";
settingsText+="</TR>";
settingsText+="</TABLE>\n";
settingsText+="<table cellpadding=0 cellspacing=0 width='100%'>";
settingsText+="<TR BGCOLOR=\"#<?php echo $SSstd_row4_background; ?>\">";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("STATUS CATEGORIES"); ?>:</B></font></TD>";
settingsText+="<TD ALIGN=LEFT COLSPAN=7>";
if ( (VSCcat1[i].length>0) )
{settingsText+="<font class='android_auto_small'><B>"+VSCcat1[i]+":</B> &nbsp; "+VSCcat1tally[i]+" &nbsp; &nbsp; &nbsp; </font>\n";}
if ( (VSCcat2[i].length>0) )
{settingsText+="<font class='android_auto_small'><B>"+VSCcat2[i]+":</B> &nbsp; "+VSCcat2tally[i]+" &nbsp; &nbsp; &nbsp; </font>\n";}
if ( (VSCcat3[i].length>0) )
{settingsText+="<font class='android_auto_small'><B>"+VSCcat3[i]+":</B> &nbsp; "+VSCcat3tally[i]+" &nbsp; &nbsp; &nbsp; </font>\n";}
if ( (VSCcat4[i].length>0) )
{settingsText+="<font class='android_auto_small'><B>"+VSCcat4[i]+":</B> &nbsp; "+VSCcat4tally[i]+" &nbsp; &nbsp; &nbsp; </font>\n";}
settingsText+="</TD></TR>";
settingsText+="<TR BGCOLOR=\"#<?php echo $SSstd_row4_background; ?>\">";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("TRUNK SHORT/FILL"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+balanceSHORT[i]+" / "+balanceFILL[i]+" &nbsp; &nbsp; </font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("DL DIFF"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+diffONEMIN[i]+" &nbsp; &nbsp; </font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B> <?php echo _QXZ("TIME"); ?>:</B></font> &nbsp; </TD><TD ALIGN=LEFT colspan='3'><font class='android_auto_small'> "+NOW_TIME+" </font></TD>";
settingsText+="</TR>";
settingsText+="<TR BGCOLOR=\"#<?php echo $SSstd_row4_background; ?>\">";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("AVG AGENTS"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+agentsONEMIN[i]+" &nbsp; &nbsp; </font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("DROPPED PERCENT"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; ";
if (drpctTODAY[i] >= DROPmax[i])
{settingsText+="<font color=red><B>"+drpctTODAY[i]+"%</B></font>";}
else
{settingsText+=drpctTODAY[i]+"%";}
settingsText+=" &nbsp; &nbsp;</font></TD>";
settingsText+="<TD ALIGN=RIGHT><font class='android_auto_small'><B><?php echo _QXZ("DIFF"); ?>:</B></font></TD><TD ALIGN=LEFT><font class='android_auto_small'>&nbsp; "+diffpctONEMIN_ary[i]+"% &nbsp; &nbsp; </font></TD>";
settingsText+="</TR></table>";
settingsText+="</div>";
}
settingsText+="</td></tr></table>";
document.getElementById('settings_display').innerHTML=settingsText;
}
}
}
}
<?php
echo "</script>";
}
/*
if (MainGraph)
{
if (document.getElementById('graph_type').value!=graph_type)
{
graph_type=document.getElementById('graph_type').value;
MainGraph.destroy();
}
else
{
MainGraph.update();
}
}
*/
?>
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