Files
ViciDialSVN/agc_2-X/trunk/bin/AST_call_log_export.pl
T
mattf 13b077553a Added Call Card minute balance feature set, see CALLCARD.txt for more info
git-svn-id: svn://192.168.202.10@1367 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-12 15:54:03 +00:00

621 lines
20 KiB
Perl

#!/usr/bin/perl
#
# AST_call_log_export.pl version: 2.4
#
# This script is designed to gather basic call logs for a VICIDIAL Outbound calling campaigns and
# post them to a directory. This script is a little different from other report
# scripts in that it will use the "processed" fields in the vicidial_log and
# vicidial_agent_log tables to keep track of the records that it has output.
#
# /usr/share/astguiclient/AST_call_log_export.pl --campaign=GOODB-GROUP1-GROUP3-GROUP4-SPECIALS-DNC_BEDS --output-format=tab-basic --debug --filename=BEDSsaleDATETIME.txt --email-list=test@gmail.com --email-sender=test@test.com
#
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
# 100310-0112 - First version
#
$txt = '.txt';
$US = '_';
$MT[0] = '';
$Q=0;
$DB=0;
$uniqueidLIST='|';
$dateset=0;
# Default FTP account variables
$VARREPORT_host = '10.0.0.4';
$VARREPORT_user = 'cron';
$VARREPORT_pass = 'test';
$VARREPORT_port = '21';
$VARREPORT_dir = 'REPORTS';
# default CLI values
$campaign = 'TESTCAMP';
$output_format = 'tab-basic';
$secX = time();
$time = $secX;
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$yy = ($year - 2000);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$timestamp = "$year-$mon-$mday $hour:$min:$sec";
$filedate = "$year$mon$mday";
$filedatetime = "$year$mon$mday$hour$min$sec";
$ABIfiledate = "$mon-$mday-$year$us$hour$min$sec";
$shipdate = "$year-$mon-$mday";
$start_date = "$year$mon$mday";
$datestamp = "$year/$mon/$mday $hour:$min";
use Time::Local;
### find epoch of 2AM today
$TWOAMsec = ( ($secX - ($sec + ($min * 60) + ($hour * 3600) ) ) + 7200);
### find epoch of 2AM yesterday
$TWOAMsecY = ($TWOAMsec - 86400);
($Tsec,$Tmin,$Thour,$Tmday,$Tmon,$Tyear,$Twday,$Tyday,$Tisdst) = localtime($TWOAMsecY);
$Tyear = ($Tyear + 1900);
$Tmon++;
if ($Tmon < 10) {$Tmon = "0$Tmon";}
if ($Tmday < 10) {$Tmday = "0$Tmday";}
if ($Thour < 10) {$Thour = "0$Thour";}
if ($Tmin < 10) {$Tmin = "0$Tmin";}
if ($Tsec < 10) {$Tsec = "0$Tsec";}
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
$i++;
}
if ($args =~ /--help/i)
{
print "allowed run time options:\n";
print " [--date=YYYY-MM-DD] = date override, otherwise will use processed=N\n";
print " [--hour-offset=X] = print datetime strings with this hour offset\n";
print " [--filename=XXX] = Name to be used for file\n";
print " [--campaign=XXX] = Campaign that sales will be pulled from\n";
print " [--without-camp=XXX] = Campaign that will be excluded from ALL\n";
print " [--output-format=XXX] = Format of file. Default \"pipe-standard\"\n";
print " [--ftp-transfer] = Send results file by FTP to another server\n";
print " [--email-list=test@test.com:test2@test.com] = send email results to these addresses\n";
print " [--email-sender=vicidial@localhost] = sender for the email results\n";
print " [--quiet] = quiet\n";
print " [--test] = test\n";
print " [--debug] = debugging messages\n";
print " [--debugX] = Super debugging messages\n";
print "\n";
print " format options:\n";
print " tab-basic:\n";
print " call_date phone_number vendor_id status user first_name last_name lead_id list_id campaign_id length_in_sec source_id\n";
print " pipe-basic:\n";
print " call_date|phone_number|vendor_id|status|user|first_name|last_name|lead_id|list_id|campaign_id|length_in_sec|source_id|\n";
print "\n";
exit;
}
else
{
if ($args =~ /--debug/i)
{
$DB=1;
print "\n----- DEBUG MODE -----\n\n";
}
if ($args =~ /--debugX/i)
{
$DBX=1;
print "\n----- SUPER DEBUG MODE -----\n\n";
}
if ($args =~ /-quiet/i)
{
$q=1; $Q=1;
}
if ($args =~ /--hour-offset=/i)
{
@data_in = split(/--hour-offset=/,$args);
$hour_offset = $data_in[1];
$hour_offset =~ s/ .*//gi;
if (!$Q) {print "\n----- HOUR OFFSET: $hour_offset -----\n\n";}
}
else
{$hour_offset=0;}
if ($args =~ /--date=/i)
{
@data_in = split(/--date=/,$args);
$shipdate = $data_in[1];
$shipdate =~ s/ .*//gi;
if ($shipdate =~ /today/)
{
$shipdate="$year-$mon-$mday";
$time = $TWOAMsec;
}
else
{
if ($shipdate =~ /yesterday/)
{
$shipdate="$Tyear-$Tmon-$Tmday";
$year = $Tyear;
$mon = $Tmon;
$mday = $Tmday;
$time=$TWOAMsecY;
}
else
{
@cli_date = split("-",$shipdate);
$year = $cli_date[0];
$mon = $cli_date[1];
$mday = $cli_date[2];
$cli_date[1] = ($cli_date[1] - 1);
$time = timelocal(0,0,2,$cli_date[2],$cli_date[1],$cli_date[0]);
}
}
if (!$Q) {print "\n----- DATE OVERRIDE: $shipdate -----\n\n";}
$dateset=1;
}
else
{
$time=$TWOAMsec;
$dateset=0;
}
if ($args =~ /--campaign=/i)
{
# print "\n|$ARGS|\n\n";
@data_in = split(/--campaign=/,$args);
$campaign = $data_in[1];
$campaign =~ s/ .*$//gi;
$campaignSQL = $campaign;
if ($campaignSQL =~ /-/)
{
$campaignSQL =~ s/-/','/gi;
}
$campaignSQL = "'$campaignSQL'";
}
if ($args =~ /--without-camp=/i)
{
# print "\n|$ARGS|\n\n";
@data_in = split(/--without-camp=/,$args);
$NOTcampaign = $data_in[1];
$NOTcampaign =~ s/ .*$//gi;
$NOTcampaignSQL = $NOTcampaign;
if ($NOTcampaignSQL =~ /-/)
{
$NOTcampaignSQL =~ s/-/','/gi;
}
$NOTcampaignSQL = "'$NOTcampaignSQL'";
}
if ($args =~ /--filename=/i)
{
# print "\n|$ARGS|\n\n";
@data_in = split(/--filename=/,$args);
$yy = ($year - 2000);
$filename = $data_in[1];
$filename =~ s/ .*$//gi;
$filename =~ s/YYYY/$year/gi;
$filename =~ s/MM/$mon/gi;
$filename =~ s/DD/$mday/gi;
$filename =~ s/DATETIME/$year$mon$mday$hour$min$sec/gi;
$filename =~ s/DATESPEC/$yy$mon$mday-$hour$min$sec/gi;
$filename_override=1;
}
if ($args =~ /--output-format=/i)
{
@data_in = split(/--output-format=/,$args);
$output_format = $data_in[1];
$output_format =~ s/ .*$//gi;
}
if ($args =~ /-ftp-transfer/i)
{
if (!$Q)
{print "\n----- FTP TRANSFER MODE -----\n\n";}
$ftp_transfer=1;
}
if ($args =~ /--test/i)
{
$T=1; $TEST=1;
if (!$Q) {print "\n----- TESTING -----\n\n";}
}
if ($args =~ /--email-list=/i)
{
@data_in = split(/--email-list=/,$args);
$email_list = $data_in[1];
$email_list =~ s/ .*//gi;
$email_list =~ s/:/,/gi;
if (!$Q) {print "\n----- EMAIL NOTIFICATION: $email_list -----\n\n";}
}
else
{$email_list = '';}
if ($args =~ /--email-sender=/i)
{
@data_in = split(/--email-sender=/,$args);
$email_sender = $data_in[1];
$email_sender =~ s/ .*//gi;
$email_sender =~ s/:/,/gi;
if (!$Q) {print "\n----- EMAIL NOTIFICATION SENDER: $email_sender -----\n\n";}
}
else
{$email_sender = 'vicidial@localhost';}
}
}
else
{
print "no command line options set, using defaults.\n";
}
### end parsing run-time options ###
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_host/) && ($CLIREPORT_host < 1) )
{$VARREPORT_host = $line; $VARREPORT_host =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_user/) && ($CLIREPORT_user < 1) )
{$VARREPORT_user = $line; $VARREPORT_user =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_pass/) && ($CLIREPORT_pass < 1) )
{$VARREPORT_pass = $line; $VARREPORT_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_port/) && ($CLIREPORT_port < 1) )
{$VARREPORT_port = $line; $VARREPORT_port =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_dir/) && ($CLIREPORT_dir < 1) )
{$VARREPORT_dir = $line; $VARREPORT_dir =~ s/.*=//gi;}
$i++;
}
# Customized Variables
$server_ip = $VARserver_ip; # Asterisk server IP
if ($output_format =~ /^tab-basic$/)
{$DLT = "\t"; $txt='.txt'; if (!$Q) {print "---- tab-basic ----\n";}}
if ($output_format =~ /^pipe-basic$/)
{$DLT = "|"; $txt='.txt'; if (!$Q) {print "---- pipe-basic ----\n";}}
if (length($campaignSQL) < 2)
{
if (length($NOTcampaignSQL) < 2)
{
$VLcampaignSQL = "vicidial_log.campaign_id NOT IN('')";
$VLAcampaignSQL = "vicidial_agent_log.campaign_id NOT IN('')";
}
else
{
$VLcampaignSQL = "vicidial_log.campaign_id NOT IN($NOTcampaignSQL)";
$VLAcampaignSQL = "vicidial_agent_log.campaign_id NOT IN($NOTcampaignSQL)";
}
}
else
{
$VLcampaignSQL = "vicidial_log.campaign_id IN($campaignSQL)";
$VLAcampaignSQL = "vicidial_agent_log.campaign_id IN($campaignSQL)";
}
if ($dateset > 0)
{
$VLdateSQL = "call_date > '$shipdate 00:00:01' and call_date < '$shipdate 23:59:59'";
$VLAdateSQL = "event_time > '$shipdate 00:00:01' and event_time < '$shipdate 23:59:59'";
}
else
{
$VLdateSQL = "processed='N'";
$VLAdateSQL = "processed='N'";
}
if (!$Q)
{
print "\n\n\n\n\n\n\n\n\n\n\n\n-- AST_call_log_export.pl --\n\n";
print "This program is designed to gather all outbound calls and post them to a file. \n";
print "\n";
print "Campaign: $campaign $VLcampaignSQL\n";
print "Output Format: $output_format\n";
print "\n";
}
$outfile = "$campaign$US$filedatetime$txt";
if ($filename_override > 0) {$outfile = $filename;}
### open the X out file for writing ###
$PATHoutfile = "$PATHweb/vicidial/server_reports/$outfile";
open(out, ">$PATHoutfile")
|| die "Can't open $PATHoutfile: $!\n";
if (!$VARDB_port) {$VARDB_port='3306';}
use DBI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
$dbhB = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
$TOTAL_SALES=0;
$timezone='-5';
$stmtA = "SELECT local_gmt FROM servers where server_ip='$server_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($DBX) {print " $sthArows|$stmtA|\n";}
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$timezone = $aryA[0];
$sthA->finish();
}
$offset_timezone = ($timezone + $hour_offset);
$SQLtimezone = sprintf("%10.2f",$timezone);
$SQLtimezone =~ s/\./:/gi;
$SQLtimezone =~ s/:50/:30/gi;
$SQLtimezone =~ s/ //gi;
$SQLoffset_timezone = sprintf("%10.2f",$offset_timezone);
$SQLoffset_timezone =~ s/\./:/gi;
$SQLoffset_timezone =~ s/:50/:30/gi;
$SQLoffset_timezone =~ s/ //gi;
$convert_tz = "'$SQLtimezone','$SQLoffset_timezone'";
if (!$Q)
{print "\n----- SQL CONVERT_TZ: $SQLtimezone|$SQLoffset_timezone $convert_tz -----\n\n";}
###########################################################################
########### CURRENT DAY SALES GATHERING outbound-only non-agent handled calls: vicidial_log ######
###########################################################################
# call_date|phone_number|vendor_id|status|user|first_name|last_name|lead_id|list_id|campaign_id|length_in_sec|source_id|
$stmtA = "select CONVERT_TZ(call_date,$convert_tz),vicidial_log.phone_number,vendor_lead_code,vicidial_log.status,vicidial_log.user,first_name,last_name,vicidial_list.lead_id,vicidial_log.list_id,campaign_id,length_in_sec,vicidial_list.source_id,uniqueid from vicidial_list,vicidial_log where $VLcampaignSQL and $VLdateSQL and vicidial_log.lead_id=vicidial_list.lead_id and vicidial_log.status IN('DROP','XDROP','NA','AA','AM','AL','AB','ADC','PU','PM','SVYEXT','SVYVM','SVYHU','SVYREC','HXFER','HOLDTO','QVMAIL','RQXFER','CPDATB','CPDB','CPDNA','CPDREJ','CPDINV','CPDSUA','CPDSI','CPDSNC','CPDSR','CPDSUK','CPDSV','CPDUK','CPDERR','TIMEOT','AFTHRS','NANQUE') order by call_date;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
if ($DB) {print "$sthArows|$stmtA|\n";}
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$call_date = $aryA[0];
$phone_number = $aryA[1];
$vendor_id = $aryA[2];
$status = $aryA[3];
$user = $aryA[4];
$first_name = $aryA[5];
$last_name = $aryA[6];
$lead_id = $aryA[7];
$list_id = $aryA[8];
$campaign_id = $aryA[9];
$length_in_sec = $aryA[10];
$source_id = $aryA[11];
$uniqueid = $aryA[12];
$VLupdateSQL .= "'$uniqueid',";
&select_format_loop;
$TOTAL_SALES++;
$rec_count++;
}
$sthA->finish();
###########################################################################
########### CURRENT DAY SALES GATHERING outbound-only agent handled calls: vicidial_agent_log ######
###########################################################################
# call_date|phone_number|vendor_id|status|user|first_name|last_name|lead_id|list_id|campaign_id|length_in_sec|source_id|
$stmtA = "select CONVERT_TZ(event_time,$convert_tz),vicidial_list.phone_number,vendor_lead_code,vicidial_agent_log.status,vicidial_agent_log.user,first_name,last_name,vicidial_list.lead_id,vicidial_list.list_id,campaign_id,talk_sec,vicidial_list.source_id,dead_sec,agent_log_id from vicidial_list,vicidial_agent_log where $VLAcampaignSQL and $VLAdateSQL and vicidial_agent_log.lead_id=vicidial_list.lead_id and vicidial_agent_log.status NOT IN('DROP','XDROP','NA','AA','AM','AL','AB','ADC','PU','PM','SVYEXT','SVYVM','SVYHU','SVYREC','HXFER','HOLDTO','QVMAIL','RQXFER','CPDATB','CPDB','CPDNA','CPDREJ','CPDINV','CPDSUA','CPDSI','CPDSNC','CPDSR','CPDSUK','CPDSV','CPDUK','CPDERR','TIMEOT','AFTHRS','NANQUE','INCALL','','QUEUE') order by event_time;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
if ($DB) {print "$sthArows|$stmtA|\n";}
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$call_date = $aryA[0];
$phone_number = $aryA[1];
$vendor_id = $aryA[2];
$status = $aryA[3];
$user = $aryA[4];
$first_name = $aryA[5];
$last_name = $aryA[6];
$lead_id = $aryA[7];
$list_id = $aryA[8];
$campaign_id = $aryA[9];
$length_in_sec = ($aryA[10] - $aryA[12]);
$source_id = $aryA[11];
if ($length_in_sec < 0) {$length_in_sec=0;}
$agent_log_id = $aryA[13];
$VLAupdateSQL .= "'$agent_log_id',";
&select_format_loop;
$TOTAL_SALES++;
$rec_count++;
}
$sthA->finish();
if ($TEST < 1)
{
##### update records to processed=Y
$VLupdateSQL .= "''";
$stmtA = "UPDATE vicidial_log set processed='Y' where uniqueid IN($VLupdateSQL) and processed='N';";
if($DBX){print STDERR "\n|$stmtA|\n";}
$affected_rows = $dbhA->do($stmtA); # or die "Couldn't execute query:|$stmtA|\n";
if($DBX){print STDERR "\n|$affected_rows records updated|\n";}
$VLAupdateSQL .= "''";
$stmtA = "UPDATE vicidial_agent_log set processed='Y' where agent_log_id IN($VLAupdateSQL) and processed='N';";
if($DBX){print STDERR "\n|$stmtA|\n";}
$affected_rows = $dbhA->do($stmtA); # or die "Couldn't execute query:|$stmtA|\n";
if($DBX){print STDERR "\n|$affected_rows records updated|\n";}
}
close(out);
###### EMAIL SECTION
if ( (length($Ealert)>5) && (length($email_list) > 3) )
{
if (!$Q) {print "Sending email: $email_list\n";}
use MIME::QuotedPrint;
use MIME::Base64;
use Mail::Sendmail;
$mailsubject = "VICIDIAL Calls Export $outfile";
%mail = ( To => "$email_list",
From => "$email_sender",
Subject => "$mailsubject",
);
$boundary = "====" . time() . "====";
$mail{'content-type'} = "multipart/mixed; boundary=\"$boundary\"";
$message = encode_qp( "VICIDIAL Calls Export:\n\n Attachment: $outfile\n Total Records: $TOTAL_SALES\n" );
$Zfile = "$PATHoutfile";
open (F, $Zfile) or die "Cannot read $Zfile: $!";
binmode F; undef $/;
$attachment = encode_base64(<F>);
close F;
$boundary = '--'.$boundary;
$mail{body} .= "$boundary\n";
$mail{body} .= "Content-Type: text/plain; charset=\"iso-8859-1\"\n";
$mail{body} .= "Content-Transfer-Encoding: quoted-printable\n\n";
$mail{body} .= "$message\n";
$mail{body} .= "$boundary\n";
$mail{body} .= "Content-Type: application/octet-stream; name=\"$outfile\"\n";
$mail{body} .= "Content-Transfer-Encoding: base64\n";
$mail{body} .= "Content-Disposition: attachment; filename=\"$outfile\"\n\n";
$mail{body} .= "$attachment\n";
$mail{body} .= "$boundary";
$mail{body} .= "--\n";
sendmail(%mail) or die $mail::Sendmail::error;
if (!$Q) {print "ok. log says:\n", $mail::sendmail::log;} ### print mail log for status
}
# FTP overrides-
# $VARREPORT_host = '10.0.0.4';
# $VARREPORT_port = '21';
# $VARREPORT_user = 'cron';
# $VARREPORT_pass = 'test';
# $VARREPORT_dir = '';
$NODATEDIR = 0; # Don't use dated directories for audio
$YEARDIR = 1; # put dated directories in a year directory first
if ($ftp_transfer > 0)
{
use Net::FTP;
if (!$Q) {print "Sending File Over FTP: $outfile\n";}
$ftp = Net::FTP->new("$VARREPORT_host", Port => $VARREPORT_port, Debug => $DB);
$ftp->login("$VARREPORT_user","$VARREPORT_pass");
$ftp->cwd("CALL_LOG");
$ftp->put("$PATHweb/vicidial/server_reports/$outfile", "$outfile");
$ftp->quit;
}
### calculate time to run script ###
$secY = time();
$secZ = ($secY - $secX);
$secZm = ($secZ /60);
if (!$Q) {print "CALLS EXPORT FOR $shipdate: $outfile\n";}
if (!$Q) {print "TOTAL CALLS: $TOTAL_SALES\n";}
if (!$Q) {print "script execution time in seconds: $secZ minutes: $secZm\n";}
exit;
### Subroutine for formatting of the output ###
sub select_format_loop
{
if ($output_format =~ /^pipe-basic$/)
{
$str = "$call_date|$phone_number|$vendor_id|$status|$user|$first_name|$last_name|$lead_id|$list_id|$campaign_id|$length_in_sec|$source_id|\n";
}
if ($output_format =~ /^tab-basic$/)
{
$str = "$call_date\t$phone_number\t$vendor_id\t$status\t$user\t$first_name\t$last_name\t$lead_id\t$list_id\t$campaign_id\t$length_in_sec\t$source_id\t\n";
}
$Ealert .= "$str";
print out "$str";
if ($DBX) {print "$str\n";}
if ($DB > 0)
{
if ($rec_count =~ /10$/i) {print STDERR "0 $rec_count\r";}
if ($rec_count =~ /20$/i) {print STDERR "+ $rec_count\r";}
if ($rec_count =~ /30$/i) {print STDERR "| $rec_count\r";}
if ($rec_count =~ /40$/i) {print STDERR "\\ $rec_count\r";}
if ($rec_count =~ /50$/i) {print STDERR "- $rec_count\r";}
if ($rec_count =~ /60$/i) {print STDERR "/ $rec_count\r";}
if ($rec_count =~ /70$/i) {print STDERR "| $rec_count\r";}
if ($rec_count =~ /80$/i) {print STDERR "+ $rec_count\r";}
if ($rec_count =~ /90$/i) {print STDERR "0 $rec_count\r";}
if ($rec_count =~ /00$/i) {print "$rec_count|$TOTAL_SALES| |$phone_number|$call_date|\n";}
}
}