857 lines
35 KiB
PHP
857 lines
35 KiB
PHP
<?php
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# AST_rt_whiteboard_rpt.php
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#
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# Copyright (C) 2017 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
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#
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# Real-time report that allows users to create a customized, graphical display of various data sets
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#
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# 171027-2352 - First build
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#
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$startMS = microtime();
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require("dbconnect_mysqli.php");
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require("functions.php");
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if (file_exists('options.php'))
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{
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require('options.php');
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}
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["query_time"])) {$query_time=$_GET["query_time"];}
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elseif (isset($_POST["query_time"])) {$query_time=$_POST["query_time"];}
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if (isset($_GET["end_time"])) {$end_time=$_GET["end_time"];}
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elseif (isset($_POST["end_time"])) {$end_time=$_POST["end_time"];}
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if (isset($_GET["campaigns"])) {$campaigns=$_GET["campaigns"];}
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elseif (isset($_POST["campaigns"])) {$campaigns=$_POST["campaigns"];}
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if (isset($_GET["users"])) {$users=$_GET["users"];}
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elseif (isset($_POST["users"])) {$users=$_POST["users"];}
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if (isset($_GET["user_groups"])) {$user_groups=$_GET["user_groups"];}
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elseif (isset($_POST["user_groups"])) {$user_groups=$_POST["user_groups"];}
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if (isset($_GET["groups"])) {$groups=$_GET["groups"];}
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elseif (isset($_POST["groups"])) {$groups=$_POST["groups"];}
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if (isset($_GET["dids"])) {$dids=$_GET["dids"];}
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elseif (isset($_POST["dids"])) {$dids=$_POST["dids"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
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elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
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if (!$query_date) {$query_date=date("Y-m-d");}
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if (!$end_date) {$end_date=date("Y-m-d");}
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if (!$query_time) {$query_time="08:00:00";}
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if (!$end_time) {$end_time="17:00:00";}
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if (strlen($shift)<2) {$shift='ALL';}
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$report_name="Real-Time Whiteboard Report";
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,admin_screen_colors FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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$admin_screen_colors = $row[6];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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$stmt = "SELECT local_gmt FROM servers where active='Y' limit 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$gmt_conf_ct = mysqli_num_rows($rslt);
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$dst = date("I");
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if ($gmt_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$local_gmt = $row[0];
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$epoch_offset = (($local_gmt + $dst) * 3600);
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}
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name,/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
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$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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}
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($groups)) {$groups = array();}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$stmt="SELECT campaign_id from vicidial_campaigns $whereLOGallowed_campaignsSQL order by campaign_id;";
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if ($DB) {$MAIN.="$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$campaigns_to_print = mysqli_num_rows($rslt);
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$i=0;
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$campaign_string='|';
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$campaigns_selected=count($campaigns);
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while ($i < $campaigns_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$campaign_list[$i] = $row[0];
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$campaign_string .= "$campaign_list[$i]|";
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for ($j=0; $j<$campaigns_selected; $j++) {
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if ($campaigns[$j] && $campaign_list[$i]==$campaigns[$j]) {$campaign_name_str.="$campaign_list[$i] - $campaign_names[$i], ";}
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if ($campaigns[$j]=="--ALL--") {$campaigns_selected_str.="'$campaign_list[$i]', ";}
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}
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$i++;
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}
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$i=0;
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$users_string='|';
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$users_ct = count($users);
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while($i < $users_ct)
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{
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$users_string .= "$users[$i]|";
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$i++;
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}
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$stmt="SELECT user, full_name from vicidial_users $whereLOGadmin_viewable_groupsSQL order by user";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$users_to_print = mysqli_num_rows($rslt);
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$i=0;
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$user_array=array(); # For quick full-name reference
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while ($i < $users_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$user_list[$i]=$row[0];
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$user_names[$i]=$row[1];
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$user_array["$row[0]"]=$row[1];
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$i++;
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}
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$i=0;
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$user_groups_string='|';
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$user_groups_ct = count($user_groups);
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while($i < $user_groups_ct)
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{
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$user_groups_string .= "$user_groups[$i]|";
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$i++;
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}
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$stmt="SELECT user_group, group_name from vicidial_user_groups $whereLOGadmin_viewable_groupsSQL order by user_group";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$user_groups_to_print = mysqli_num_rows($rslt);
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$i=0;
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$user_group_array=array(); # For quick full-name reference
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while ($i < $user_groups_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$user_group_list[$i]=$row[0];
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$user_group_names[$i]=$row[1];
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$user_group_array["$row[0]"]=$row[1];
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$i++;
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}
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$stmt="SELECT group_id,group_name from vicidial_inbound_groups $whereLOGadmin_viewable_groupsSQL order by group_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$groups_to_print = mysqli_num_rows($rslt);
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$i=0;
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#$LISTgroups[$i]='---NONE---';
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#$i++;
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# $groups_to_print++;
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$groups_string='|';
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while ($i < $groups_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$LISTgroups[$i] = $row[0];
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$LISTgroup_names[$i] = $row[1];
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$LISTgroup_ids[$i] = $row[2];
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$groups_string .= "$LISTgroups[$i]|";
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$i++;
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}
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$i=0;
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$group_string='|';
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$group_ct = count($groups);
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while($i < $group_ct)
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{
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if ( (strlen($groups[$i]) > 0) and (preg_match("/\|$groups[$i]\|/",$groups_string)) )
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{
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$group_string .= "$groups[$i]|";
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$group_SQL .= "'$groups[$i]',";
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$groupQS .= "&groups[]=$groups[$i]";
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}
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$i++;
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}
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if ( (preg_match('/\s\-\-NONE\-\-\s/',$group_string) ) or ($group_ct < 1) )
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{
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$group_SQL = "''";
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}
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else
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{
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$group_SQL = preg_replace('/,$/i', '',$group_SQL);
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}
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if (strlen($group_SQL)<3) {$group_SQL="''";}
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$i=0;
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$dids_string='|';
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$dids_ct = count($dids);
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while($i < $dids_ct)
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{
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$dids_string .= "$dids[$i]|";
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$i++;
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}
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$stmt="SELECT did_pattern,did_description,did_id from vicidial_inbound_dids $whereLOGadmin_viewable_groupsSQL order by did_pattern;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$dids_to_print = mysqli_num_rows($rslt);
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$i=0;
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$did_array=array(); # For quick full-name reference
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while ($i < $dids_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$did_pattern[$i]=$row[0];
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$did_description[$i]=$row[1];
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$did_ids[$i]=$row[2];
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$did_array["$row[0]"]=$row[1];
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$i++;
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}
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$MT[0]='';
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($campaigns)) {$campaign = array();}
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if (!isset($users)) {$users = array();}
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if (!isset($user_groups)) {$user_groups = array();}
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if (!isset($dids)) {$dids = array();}
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if (!isset($groups)) {$groups = array();}
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if (!isset($report_display_type)) {$report_display_type = "HTML";}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$i=0;
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$campaigns_string='|';
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$campaign_ct = count($campaigns);
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while($i < $campaign_ct)
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{
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if (in_array("--ALL--", $campaigns))
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{
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$campaigns_string = "--ALL--";
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$campaign_SQL .= "'$campaigns[$i]',";
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$campaignQS = "&campaign[]=--ALL--";
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}
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else if ( (strlen($campaigns[$i]) > 0) and (!preg_match("/\|$campaigns[$i]\|/",$campaigns_string)) )
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{
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$campaigns_string .= "$campaigns[$i]|";
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$campaign_SQL .= "'$campaigns[$i]',";
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$campaignQS .= "&campaigns[]=$campaigns[$i]";
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}
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$i++;
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}
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if ( (preg_match('/\-\-ALL\-\-/',$campaign_string) ) or ($campaign_ct < 1) )
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{
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$campaign_SQL = "";
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}
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else
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{
|
|
$campaign_SQL = preg_replace('/,$/i', '',$campaign_SQL);
|
|
$WHEREcampaign_SQL=" where campaign_id in ($campaign_SQL) ";
|
|
$campaign_SQL=" and campaign_id in ($campaign_SQL) ";
|
|
}
|
|
if (strlen($campaign_SQL)<3)
|
|
{
|
|
$campaign_SQL="";
|
|
}
|
|
|
|
$i=0;
|
|
$users_string='|';
|
|
$user_ct = count($users);
|
|
while($i < $user_ct)
|
|
{
|
|
if (in_array("--ALL--", $users))
|
|
{
|
|
$users_string = "--ALL--";
|
|
$user_SQL .= "'$users[$i]',";
|
|
$userQS = "&users[]=--ALL--";
|
|
}
|
|
else if ( (strlen($users[$i]) > 0) and (!preg_match("/\|$users[$i]\|/",$users_string)) )
|
|
{
|
|
$users_string .= "$users[$i]|";
|
|
$user_SQL .= "'$users[$i]',";
|
|
$userQS .= "&users[]=$users[$i]";
|
|
}
|
|
$i++;
|
|
}
|
|
if ( (preg_match('/\-\-ALL\-\-/',$users_string) ) or ($user_ct < 1) )
|
|
{
|
|
$user_SQL = "";
|
|
}
|
|
else
|
|
{
|
|
$user_SQL = preg_replace('/,$/i', '',$user_SQL);
|
|
$user_SQL = "and agent_user IN($user_SQL)";
|
|
}
|
|
if (strlen($user_SQL)<3) {$user_SQL="";}
|
|
|
|
$i=0;
|
|
$user_groups_string='|';
|
|
$user_group_ct = count($user_groups);
|
|
while($i < $user_group_ct)
|
|
{
|
|
if (in_array("--ALL--", $user_groups))
|
|
{
|
|
$user_groups_string = "--ALL--";
|
|
$user_group_SQL .= "'$user_groups[$i]',";
|
|
$user_groupQS = "&users[]=--ALL--";
|
|
}
|
|
else if ( (strlen($user_groups[$i]) > 0) and (!preg_match("/\|$user_groups[$i]\|/",$user_groups_string)) )
|
|
{
|
|
$user_groups_string .= "$user_groups[$i]|";
|
|
$user_group_SQL .= "'$user_groups[$i]',";
|
|
$user_groupQS .= "&users[]=$user_groups[$i]";
|
|
}
|
|
$i++;
|
|
}
|
|
if ( (preg_match('/\-\-ALL\-\-/',$user_groups_string) ) or ($user_group_ct < 1) )
|
|
{
|
|
$user_group_SQL = "";
|
|
}
|
|
else
|
|
{
|
|
$user_group_SQL = preg_replace('/,$/i', '',$user_group_SQL);
|
|
$user_group_SQL = "and user_group IN($user_group_SQL)";
|
|
}
|
|
if (strlen($user_group_SQL)<3) {$user_group_SQL="";}
|
|
|
|
$i=0;
|
|
$groups_string='|';
|
|
$group_ct = count($groups);
|
|
while($i < $group_ct)
|
|
{
|
|
if (in_array("--ALL--", $groups))
|
|
{
|
|
$groups_string = "--ALL--";
|
|
$group_SQL .= "'$groups[$i]',";
|
|
$groupQS = "&users[]=--ALL--";
|
|
}
|
|
else if ( (strlen($groups[$i]) > 0) and (!preg_match("/\|$groups[$i]\|/",$groups_string)) )
|
|
{
|
|
$groups_string .= "$groups[$i]|";
|
|
$group_SQL .= "'$groups[$i]',";
|
|
$groupQS .= "&users[]=$groups[$i]";
|
|
}
|
|
$i++;
|
|
}
|
|
if ( (preg_match('/\-\-ALL\-\-/',$groups_string) ) or ($group_ct < 1) )
|
|
{
|
|
$group_SQL = "";
|
|
}
|
|
else
|
|
{
|
|
$group_SQL = preg_replace('/,$/i', '',$group_SQL);
|
|
$group_SQL = "and agent_user IN($group_SQL)";
|
|
}
|
|
if (strlen($group_SQL)<3) {$group_SQL="";}
|
|
|
|
|
|
|
|
##### BEGIN Define colors and logo #####
|
|
$SSmenu_background='015B91';
|
|
$SSframe_background='D9E6FE';
|
|
$SSstd_row1_background='9BB9FB';
|
|
$SSstd_row2_background='B9CBFD';
|
|
$SSstd_row3_background='8EBCFD';
|
|
$SSstd_row4_background='B6D3FC';
|
|
$SSstd_row5_background='FFFFFF';
|
|
$SSalt_row1_background='BDFFBD';
|
|
$SSalt_row2_background='99FF99';
|
|
$SSalt_row3_background='CCFFCC';
|
|
|
|
if ($admin_screen_colors != 'default')
|
|
{
|
|
$asc_stmt = "SELECT menu_background,frame_background,std_row1_background,std_row2_background,std_row3_background,std_row4_background,std_row5_background,alt_row1_background,alt_row2_background,alt_row3_background,web_logo FROM vicidial_screen_colors where colors_id='$admin_screen_colors';";
|
|
$asc_rslt=mysql_to_mysqli($stmt, $link);
|
|
$qm_conf_ct = mysqli_num_rows($rslt);
|
|
if ($qm_conf_ct > 0)
|
|
{
|
|
$asc_row=mysqli_fetch_row($asc_rslt);
|
|
$SSmenu_background = $asc_row[0];
|
|
$SSframe_background = $asc_row[1];
|
|
$SSstd_row1_background = $asc_row[2];
|
|
$SSstd_row2_background = $asc_row[3];
|
|
$SSstd_row3_background = $asc_row[4];
|
|
$SSstd_row4_background = $asc_row[5];
|
|
$SSstd_row5_background = $asc_row[6];
|
|
$SSalt_row1_background = $asc_row[7];
|
|
$SSalt_row2_background = $asc_row[8];
|
|
$SSalt_row3_background = $asc_row[9];
|
|
$SSweb_logo = $asc_row[10];
|
|
}
|
|
}
|
|
|
|
|
|
|
|
$NWB = " <a href=\"javascript:openNewWindow('help.php?ADD=99999";
|
|
$NWE = "')\"><IMG SRC=\"help.gif\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></A>";
|
|
|
|
$rerun_rpt_URL="$PHP_SELF?query_date=$query_date&end_date=$end_date&report_display_type=$report_display_type$campaignQS$userQS$managerQS&SUBMIT=$SUBMIT";
|
|
|
|
$HEADER.="<HTML>\n";
|
|
$HEADER.="<HEAD>\n";
|
|
$HEADER.="<link rel=\"stylesheet\" href=\"vicidial_stylesheet.php\" type=\"text/css\">";
|
|
$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
|
$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
|
$HEADER.="<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
|
|
# $HEADER.="<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.css\" />\n";
|
|
$HEADER.="<script src='chart/Chart.js'></script>\n";
|
|
$HEADER.="<script language=\"JavaScript\" src=\"vicidial_chart_functions.js\"></script>\n";
|
|
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
|
$HEADER.="<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
|
|
|
$short_header=1;
|
|
|
|
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
|
$MAIN.="<b>"._QXZ("$report_name")."</b> $NWB#rt_whiteboard_report$NWE\n";
|
|
|
|
$MAIN.="<span id='report_control_panel' style='display:block'>";
|
|
$MAIN.="<TABLE CELLPADDING=3 CELLSPACING=3 border='0' class=\"question_td\"><TR>";
|
|
$MAIN.="<TD VALIGN='TOP' width='300'>";
|
|
$MAIN.="<FONT class='embossed'>"._QXZ("Report Type").":</font> $NWB#rt_whiteboard_report-report_type$NWE<BR>";
|
|
|
|
$MAIN.="<SELECT NAME=report_type ID=report_type class='form_field sm_shadow round_corners' style='width:270px' onChange=HighlightRelatedFields(this.value)>\n";
|
|
$MAIN.="<option value='' selected>-- Select a report --</option>";
|
|
$MAIN.="<option value='status_performance_total'>Disposition Totals</option>";
|
|
$MAIN.="<option value='agent_performance_total'>Agent Performance Totals</option>";
|
|
$MAIN.="<option value='agent_performance_rates'>Agent Performance Rates</option>";
|
|
$MAIN.="<option value='team_performance_total'>Team Performance Totals</option>";
|
|
$MAIN.="<option value='team_performance_rates'>Team Performance Rates</option>";
|
|
$MAIN.="<option value='floor_performance_total'>Floor Performance Totals (ticker)</option>";
|
|
$MAIN.="<option value='floor_performance_rates'>Floor Performance Rates (ticker)</option>";
|
|
$MAIN.="<option value='ingroup_performance_total'>Ingroup Performance Total</option>"; # (ticker)
|
|
$MAIN.="<option value='ingroup_performance_rates'>Ingroup Performance Rates</option>"; # (ticker)
|
|
$MAIN.="<option value='did_performance_total'>DID Performance Total</option>"; # (ticker)
|
|
$MAIN.="<option value='did_performance_rates'>DID Performance Rates</option>"; # (ticker)
|
|
$MAIN.="</SELECT>\n";
|
|
|
|
$MAIN.="</TD>\n";
|
|
|
|
$MAIN.="<TD VALIGN=TOP width='300'> <FONT class='embossed'>"._QXZ("Campaigns").":</font> $NWB#rt_whiteboard_report-parameters$NWE<BR>";
|
|
$MAIN.="<SELECT SIZE=5 NAME=campaigns ID=campaigns multiple class='form_field sm_shadow round_corners' style='width:270px'>\n";
|
|
#if (preg_match('/\-\-ALL\-\-/',$campaign_string))
|
|
# {$MAIN.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
|
|
#else
|
|
# {$MAIN.="<option value=\"--ALL--\">-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
|
|
$MAIN.="<option value=\"--ALL--\"".(in_array("--ALL--", $campaigns) ? " selected" : "").">-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";
|
|
$o=0;
|
|
# $campaign_SQL="";
|
|
while ($campaigns_to_print > $o)
|
|
{
|
|
$selected="";
|
|
if (in_array($campaign_list[$o], $campaigns) && !in_array("--ALL--", $campaigns)) {
|
|
$selected="selected";
|
|
}
|
|
if (in_array($campaign_list[$o], $campaigns) || in_array("--ALL--", $campaigns)) {
|
|
# $campaign_SQL.="'$campaigns[$o]',";
|
|
}
|
|
$MAIN.="<option $selected value=\"$campaign_list[$o]\">$campaign_list[$o]</option>\n";
|
|
$o++;
|
|
}
|
|
# $campaign_SQL=preg_replace("/,$/", "", $campaign_SQL);
|
|
$MAIN.="</SELECT>\n";
|
|
$MAIN.="</TD>\n";
|
|
|
|
$MAIN.="<TD VALIGN=TOP ALIGN='LEFT' width='400'>";
|
|
$MAIN.="<FONT class='embossed'>"._QXZ("Status flags").":</font> $NWB#rt_whiteboard_report-parameters$NWE<BR>";
|
|
$MAIN.="<SELECT SIZE=5 NAME='status_flags' ID='status_flags' multiple class='form_field sm_shadow round_corners' style='width:270px'>\n";
|
|
$MAIN.="<option value='--ALL--'>"._QXZ("ALL FLAGS")."</option>\n";
|
|
$MAIN.="<option value='selectable'>"._QXZ("AGENT SELECTABLE")."</option>\n";
|
|
$MAIN.="<option value='human_answered'>"._QXZ("HUMAN ANSWERED")."</option>\n";
|
|
$MAIN.="<option value='sale'>"._QXZ("SALE")."</option>\n";
|
|
$MAIN.="<option value='dnc'>"._QXZ("DNC")."</option>\n";
|
|
$MAIN.="<option value='customer_contact'>"._QXZ("CUSTOMER CONTACT")."</option>\n";
|
|
$MAIN.="<option value='not_interested'>"._QXZ("NOT INTERESTED")."</option>\n";
|
|
$MAIN.="<option value='unworkable'>"._QXZ("UNWORKABLE")."</option>\n";
|
|
$MAIN.="<option value='scheduled_callback'>"._QXZ("SCHEDULED CALLBACK")."</option>\n";
|
|
$MAIN.="<option value='completed'>"._QXZ("COMPLETED CALL")."</option>\n";
|
|
$MAIN.="<option value='answering_machine'>"._QXZ("ANSWERING MACHINE")."</option>\n";
|
|
$MAIN.="</SELECT>\n";
|
|
$MAIN.="</TD>\n";
|
|
$MAIN.="</TR>\n";
|
|
$MAIN.="<TR>";
|
|
|
|
$MAIN.="<TD VALIGN=TOP width='300'><FONT class='embossed'>"._QXZ("User Groups").": $NWB#rt_whiteboard_report-parameters$NWE</font><BR>";
|
|
$MAIN.="<SELECT SIZE=5 NAME='user_groups' ID='user_groups' multiple class='form_field sm_shadow round_corners' style='width:270px'>\n";
|
|
if (preg_match('/\-\-ALL\-\-/',$user_groups_string))
|
|
{$MAIN.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL USER GROUPS")." --</option>\n";}
|
|
else
|
|
{$MAIN.="<option value=\"--ALL--\">-- "._QXZ("ALL USER GROUPS")." --</option>\n";}
|
|
$o=0;
|
|
while ($user_groups_to_print > $o)
|
|
{
|
|
if (preg_match("/$user_group_list[$o]\|/i",$user_groups_string)) {$MAIN.="<option selected value=\"$user_group_list[$o]\">$user_group_list[$o] - $user_group_names[$o]</option>\n";}
|
|
else {$MAIN.="<option value=\"$user_group_list[$o]\">$user_group_list[$o] - $user_group_names[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$MAIN.="</SELECT>\n";
|
|
$MAIN.="</TD>\n";
|
|
|
|
$MAIN.="<TD VALIGN=TOP width='300'><FONT class='embossed'>"._QXZ("Users").": $NWB#rt_whiteboard_report-parameters$NWE</font><BR>";
|
|
$MAIN.="<SELECT SIZE=5 NAME='users' ID='users' multiple class='form_field sm_shadow round_corners' style='width:270px'>\n";
|
|
if (preg_match('/\-\-ALL\-\-/',$users_string))
|
|
{$MAIN.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL USERS")." --</option>\n";}
|
|
else
|
|
{$MAIN.="<option value=\"--ALL--\">-- "._QXZ("ALL USERS")." --</option>\n";}
|
|
$o=0;
|
|
while ($users_to_print > $o)
|
|
{
|
|
if (preg_match("/$user_list[$o]\|/i",$users_string)) {$MAIN.="<option selected value=\"$user_list[$o]\">$user_list[$o] - $user_names[$o]</option>\n";}
|
|
else {$MAIN.="<option value=\"$user_list[$o]\">$user_list[$o] - $user_names[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$MAIN.="</SELECT>\n";
|
|
$MAIN.="</TD>\n";
|
|
|
|
$MAIN.="<TD VALIGN=MIDDLE ALIGN='LEFT' nowrap width='400'> <FONT class='embossed'>"._QXZ("Start date/time").":</font>";
|
|
$MAIN.="<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
|
$MAIN.="<INPUT TYPE=TEXT NAME=query_date ID=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\" class='form_field sm_shadow round_corners'>";
|
|
|
|
$MAIN.="<script language=\"JavaScript\">\n";
|
|
$MAIN.="function openNewWindow(url)\n";
|
|
$MAIN.=" {\n";
|
|
$MAIN.=" window.open (url,\"\",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');\n";
|
|
$MAIN.=" }\n";
|
|
$MAIN.="var o_cal = new tcal ({\n";
|
|
$MAIN.=" // form name\n";
|
|
$MAIN.=" 'formname': 'vicidial_report',\n";
|
|
$MAIN.=" // input name\n";
|
|
$MAIN.=" 'controlname': 'query_date'\n";
|
|
$MAIN.="});\n";
|
|
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
|
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$MAIN.="</script>\n";
|
|
|
|
$MAIN.=" <INPUT TYPE=TEXT NAME=query_time ID=query_time SIZE=10 MAXLENGTH=8 VALUE=\"$query_time\" class='form_field sm_shadow round_corners'> $NWB#rt_whiteboard_report-start_date$NWE";
|
|
|
|
/*
|
|
$MAIN.="<BR><FONT class='embossed'>"._QXZ("to")."</font><BR><INPUT TYPE=TEXT NAME=end_date ID=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\" class='form_field sm_shadow round_corners'>";
|
|
$MAIN.="<script language=\"JavaScript\">\n";
|
|
$MAIN.="var o_cal = new tcal ({\n";
|
|
$MAIN.=" // form name\n";
|
|
$MAIN.=" 'formname': 'vicidial_report',\n";
|
|
$MAIN.=" // input name\n";
|
|
$MAIN.=" 'controlname': 'end_date'\n";
|
|
$MAIN.="});\n";
|
|
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
|
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$MAIN.="</script>\n";
|
|
$MAIN.=" <INPUT TYPE=TEXT NAME=end_time ID=end_time SIZE=10 MAXLENGTH=8 VALUE=\"$end_time\" class='form_field sm_shadow round_corners'>\n";
|
|
*/
|
|
|
|
$MAIN.="<BR><FONT class='embossed'>"._QXZ("OR")."</font><BR>";
|
|
$MAIN.="<FONT class='embossed'>"._QXZ("Show results for the past")." <input type='text' class='form_field sm_shadow round_corners' size='2' maxlength='2' name='hourly_display' id='hourly_display' value=''> "._QXZ("hours")."</font> $NWB#rt_whiteboard_report-show_results$NWE";
|
|
$MAIN.="</TD>\n";
|
|
|
|
$MAIN.="</TR>\n";
|
|
$MAIN.="<TR>";
|
|
|
|
$MAIN.="<TD VALIGN=TOP width='300'><FONT class='embossed'>"._QXZ("In-groups").": $NWB#rt_whiteboard_report-parameters$NWE</font><BR>";
|
|
$MAIN.="<SELECT SIZE=5 NAME=groups ID=groups multiple class='form_field sm_shadow round_corners' style='width:270px'>\n";
|
|
if (preg_match('/\-\-ALL\-\-/',$groups_string))
|
|
{$MAIN.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL IN-GROUPS")." --</option>\n";}
|
|
else
|
|
{$MAIN.="<option value=\"--ALL--\">-- "._QXZ("ALL IN-GROUPS")." --</option>\n";}
|
|
$o=0;
|
|
while ($groups_to_print > $o)
|
|
{
|
|
if (preg_match("/$LISTgroups[$o]\|/i",$groups_string)) {$MAIN.="<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroup_names[$o]</option>\n";}
|
|
else {$MAIN.="<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroup_names[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$MAIN.="</SELECT>\n";
|
|
$MAIN.="</TD>\n";
|
|
|
|
$MAIN.="<TD VALIGN=TOP width='300'><FONT class='embossed'>"._QXZ("DIDs").": $NWB#rt_whiteboard_report-parameters$NWE</font><BR>";
|
|
$MAIN.="<SELECT SIZE=5 NAME=dids ID=dids multiple class='form_field sm_shadow round_corners' style='width:270px'>\n";
|
|
if (preg_match('/\-\-ALL\-\-/',$dids_string))
|
|
{$MAIN.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL DIDS")." --</option>\n";}
|
|
else
|
|
{$MAIN.="<option value=\"--ALL--\">-- "._QXZ("ALL DIDS")." --</option>\n";}
|
|
$o=0;
|
|
while ($dids_to_print > $o)
|
|
{
|
|
if (preg_match("/$did_ids[$o]\|/i",$dids_string)) {$MAIN.="<option selected value=\"$did_ids[$o]\">$did_pattern[$o] - $did_description[$o]</option>\n";}
|
|
else {$MAIN.="<option value=\"$did_ids[$o]\">$did_pattern[$o] - $did_description[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$MAIN.="</SELECT>\n";
|
|
$MAIN.="</TD>\n";
|
|
|
|
$MAIN.="<TD VALIGN='TOP' ALIGN='CENTER' width='400'>";
|
|
$MAIN.="<table border='0' cellpadding='2' cellspacing='0'>";
|
|
$MAIN.="<tr>";
|
|
$MAIN.="<td align='right' class='panel_td'><FONT class='embossed'>"._QXZ("Target per unit").":</font></td>";
|
|
$MAIN.="<td align='left' class='panel_td'><input type='text' size='5' maxlength='5' name='target_per_agent' id='target_per_agent' value='$target_per_agent' class='form_field sm_shadow round_corners'> $NWB#rt_whiteboard_report-target_per_unit$NWE</td>";
|
|
$MAIN.="</tr><tr>";
|
|
$MAIN.="<td align='right' class='panel_td'><FONT class='embossed'>"._QXZ("Target gross sales").":</font></td>";
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|
$MAIN.="<td align='left' class='panel_td'><input type='text' size='5' maxlength='5' name='target_gross' id='target_gross' value='$target_gross' class='form_field sm_shadow round_corners'> $NWB#rt_whiteboard_report-target_gross_sales$NWE</td>";
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$MAIN.="</tr></table>";
|
|
$MAIN.="<BR><INPUT TYPE=button NAME='run_report' class='green_btn sm_shadow round_corners' style='width:150px' VALUE='"._QXZ("RUN REPORT")."' onClick='StartRefresh()'> <INPUT TYPE=button NAME='goto_reports' ID='goto_reports' class='red_btn sm_shadow round_corners' style='width:150px' VALUE='"._QXZ("REPORTS")."'>";
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$MAIN.="</TD>\n";
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$MAIN.="</TR></TABLE></span>\n";
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|
########################
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$MAIN.="<span id='report_display_panel' style='display:none'>";
|
|
$MAIN.="<TABLE CELLPADDING=0 border='0' CELLSPACING=3 BGCOLOR='#".$SSframe_background."' width='90%' height='*' class='question_td'><TR>";
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$MAIN.="<TD ALIGN=left width='150' class='embossed'>";
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|
$MAIN.="<input type='button' id='stop_report' name='stop_report' class='red_btn sm_shadow round_corners' style='width:140px' value='<<< "._QXZ("CONTROL PANEL")."' onClick='StopRefresh()'>";
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|
$MAIN.="</TD>";
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$MAIN.="<TD ALIGN=center width='*' class='embossed'>";
|
|
$MAIN.=_QXZ("Refresh rate").": ";
|
|
$MAIN.="<select name='refresh_rate' id='refresh_rate' class='form_field sm_shadow round_corners'>";
|
|
$MAIN.="<option value='5'>5 "._QXZ("seconds")."</option>";
|
|
$MAIN.="<option value='10'>10 "._QXZ("seconds")."</option>";
|
|
$MAIN.="<option value='15'>15 "._QXZ("seconds")."</option>";
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|
$MAIN.="<option value='20'>20 "._QXZ("seconds")."</option>";
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|
$MAIN.="<option value='30'>30 "._QXZ("seconds")."</option>";
|
|
$MAIN.="<option value='45'>45 "._QXZ("seconds")."</option>";
|
|
$MAIN.="<option value='60'>60 "._QXZ("seconds")."</option>";
|
|
$MAIN.="</select>";
|
|
$MAIN.=" ";
|
|
$MAIN.=_QXZ("Start date/time").": ";
|
|
$MAIN.="<INPUT TYPE=TEXT NAME=query_date2 ID=query_date2 SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\" class='form_field sm_shadow round_corners'>";
|
|
$MAIN.="<script language=\"JavaScript\">\n";
|
|
$MAIN.="function openNewWindow(url)\n";
|
|
$MAIN.=" {\n";
|
|
$MAIN.=" window.open (url,\"\",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');\n";
|
|
$MAIN.=" }\n";
|
|
$MAIN.="var o_cal = new tcal ({\n";
|
|
$MAIN.=" // form name\n";
|
|
$MAIN.=" 'formname': 'vicidial_report',\n";
|
|
$MAIN.=" // input name\n";
|
|
$MAIN.=" 'controlname': 'query_date'\n";
|
|
$MAIN.="});\n";
|
|
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
|
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$MAIN.="</script>\n";
|
|
$MAIN.="<INPUT TYPE=TEXT NAME=query_time2 ID=query_time2 SIZE=10 MAXLENGTH=8 VALUE=\"$query_time\" class='form_field sm_shadow round_corners'>";
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|
|
|
$MAIN.=" "._QXZ("OR")." "._QXZ("Show results for the past")." <input type='text' class='form_field sm_shadow round_corners' size='2' maxlength='2' name='hourly_display2' id='hourly_display2' value=''> "._QXZ("hours");
|
|
$MAIN.="</TD>";
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|
|
|
$MAIN.="<TD ALIGN=right width='150' class='embossed'>";
|
|
$MAIN.="<input type='button' id='adjust_report' name='adjust_report' class='green_btn sm_shadow round_corners' style='width:140px' value='"._QXZ("ADJUST RATE/TIME")."'>";
|
|
$MAIN.="</TD>";
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|
|
|
$MAIN.="<TD VALIGN=TOP width='180' align='left' rowspan=3 class='embossed'><BR><BR><BR>";
|
|
$MAIN.="<div class='embossed border2px round_corners sm_shadow std_row1' style='width:160px'>"._QXZ("Total Calls").":<BR><span id='total_calls_div'></span> </div><BR>";
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|
$MAIN.="<div class='embossed border2px round_corners sm_shadow std_row2' style='width:160px'>"._QXZ("Total Sales").":<BR><span id='total_sales_div'></span> </div><BR>";
|
|
$MAIN.="<div class='embossed border2px round_corners sm_shadow std_row3' style='width:160px'>"._QXZ("Total Conv Rate").":<BR><span id='total_conv_div'></span> </div><BR>";
|
|
$MAIN.="<div class='embossed border2px round_corners sm_shadow std_row4' style='width:160px'>"._QXZ("Total Time").":<BR><span id='total_time_div'></span> </div><BR>";
|
|
$MAIN.="<div class='embossed border2px round_corners sm_shadow std_row5' style='width:160px'>"._QXZ("Total CPH").":<BR><span id='total_cph_div'></span> </div><BR>";
|
|
$MAIN.="<div class='embossed border2px round_corners sm_shadow std_row1' style='width:160px'>"._QXZ("Total SPH").":<BR><span id='total_sph_div'></span> </div>";
|
|
$MAIN.="</TD>";
|
|
$MAIN.="</TR>";
|
|
|
|
$MAIN.="<TR>";
|
|
$MAIN.="<TD VALIGN=TOP colspan='3' width='*'>";
|
|
$MAIN.="<span id='top_10_display' style='display:none'>";
|
|
$MAIN.="</span>";
|
|
$MAIN.="<div align='center' id='loading_display' style='display:none'>";
|
|
$MAIN.="<BR><BR><BR><BR><BR><div align='center' class='embossed border2px round_corners sm_shadow' style='background-color:#FFF;width:250px;height:125px'><BR><BR>"._QXZ("LOADING. PLEASE WAIT...")."<BR><BR><img src='/vicidial/images/loader.gif' width='220' height='19'></div>";
|
|
$MAIN.="</div>";
|
|
$MAIN.="<span id='graph_display' style='display:block'>";
|
|
$MAIN.="<canvas id='MainReportCanvas'></canvas>";
|
|
$MAIN.="<p align='center'><input type='button' class='green_btn sm_shadow round_corners' style='width:250px' value='"._QXZ("SHOW TOP 10 PERFORMERS")."' onClick=\"ToggleVisibility('top_10_display'); ToggleVisibility('graph_display');\"></p>";
|
|
$MAIN.="</span>";
|
|
$MAIN.="</TD>";
|
|
$MAIN.="</TR>";
|
|
|
|
|
|
$MAIN.="<TR>";
|
|
$MAIN.="<TD VALIGN=TOP colspan='3'>";
|
|
$MAIN.="<span id='parameters_span'></span>";
|
|
$MAIN.="</TD>";
|
|
$MAIN.="</TR></TABLE>";
|
|
|
|
|
|
$MAIN.="</span>";
|
|
$MAIN.="</TD></TR></TABLE>";
|
|
$MAIN.="<input type='hidden' size='50' name='hidden_display' id='hidden_display'>";
|
|
$MAIN.="</FORM>";
|
|
|
|
|
|
$MAIN.="</BODY>";
|
|
$MAIN.="<script language=\"JavaScript\" src=\"vicidial_whiteboard_functions.js\"></script>\n";
|
|
$MAIN.="</HTML>";
|
|
|
|
header("Content-type: text/html; charset=utf-8");
|
|
|
|
echo "$HEADER";
|
|
require("admin_header.php");
|
|
echo "$MAIN";
|
|
flush();
|
|
|
|
?>
|