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c4fed13f3365dd52db9595e5dfd986ee05c5ebdc
ViciDialSVN/agc_2-X/trunk/www/agc/conf_exten_check.php
T
mattf da2834f3d6 Added reset_lead option to the non-agent-api update_lead function 
Fixed a minor bug related to 2-hour manual dial calls

git-svn-id: svn://192.168.202.10@1674 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-06-14 11:33:59 +00:00

774 lines
32 KiB
PHP
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<?php
# conf_exten_check.php version 2.4
#
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# This script is designed purely to send whether the meetme conference has live channels connected and which they are
# This script depends on the server_ip being sent and also needs to have a valid user/pass from the vicidial_users table
#
# required variables:
# - $server_ip
# - $session_name
# - $user
# - $pass
# optional variables:
# - $format - ('text','debug')
# - $ACTION - ('refresh','register')
# - $client - ('agc','vdc')
# - $conf_exten - ('8600011',...)
# - $exten - ('123test',...)
# - $auto_dial_level - ('0','1','1.2',...)
# - $campagentstdisp - ('YES',...)
#
# changes
# 50509-1054 - First build of script
# 50511-1112 - Added ability to register a conference room
# 50610-1159 - Added NULL check on MySQL results to reduced errors
# 50706-1429 - script changed to not use HTTP login vars, user/pass instead
# 50706-1525 - Added date-time display for vicidial client display
# 50816-1500 - Added random update to vicidial_live_agents table for vdc users
# 51121-1353 - Altered echo statements for several small PHP speed optimizations
# 60410-1424 - Added ability to grab calls-being-placed and agent status
# 60421-1405 - check GET/POST vars lines with isset to not trigger PHP NOTICES
# 60619-1201 - Added variable filters to close security holes for login form
# 61128-2255 - Added update for manual dial vicidial_live_agents
# 70319-1542 - Added agent disabled display function
# 71122-0205 - Added vicidial_live_agent status output
# 80424-0442 - Added non_latin lookup from system_settings
# 80519-1425 - Added calls-in-queue tally
# 80703-1106 - Added API functionality for Hangup and Dispo
# 81104-0229 - Added mysql error logging capability
# 81104-1409 - Added multi-retry for some vicidial_live_agents table MySQL queries
# 90102-1402 - Added check for system and database time synchronization
# 90120-1720 - Added compatibility for API pause/resume and dial a number
# 90307-1855 - Added shift enforcement to send logout flag if outside of shift hours
# 90408-0020 - Added API vtiger specific callback activity record ability
# 90508-0727 - Changed to PHP long tags
# 90706-1430 - Fixed AGENTDIRECT calls in queue display count
# 90908-1037 - Added DEAD call logging
# 91130-2022 - Added code for manager override of in-group selection
# 91228-1341 - Added API fields update functions
# 100109-1337 - Fixed Manual dial live call detection
# 100527-0957 - Added send_dtmf, transfer_conference and park_call API functions
# 100727-2209 - Added timer actions for hangup, extension, callmenu and ingroup as well as destination
# 101123-1105 - Added api manual dial queue feature to external_dial function
# 101208-0308 - Moved the Calls in Queue count and other counts outside of the autodial section (issue 406)
# 110610-0059 - Small fix for manual dial calls lasting more than 100 minutes in real-time report
#
$version = '2.4-30';
$build = '110610-0059';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=38;
$one_mysql_log=0;
$DB=0;
require("dbconnect.php");
### If you have globals turned off uncomment these lines
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["user"])) {$user=$_GET["user"];}
elseif (isset($_POST["user"])) {$user=$_POST["user"];}
if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
if (isset($_GET["session_name"])) {$session_name=$_GET["session_name"];}
elseif (isset($_POST["session_name"])) {$session_name=$_POST["session_name"];}
if (isset($_GET["format"])) {$format=$_GET["format"];}
elseif (isset($_POST["format"])) {$format=$_POST["format"];}
if (isset($_GET["ACTION"])) {$ACTION=$_GET["ACTION"];}
elseif (isset($_POST["ACTION"])) {$ACTION=$_POST["ACTION"];}
if (isset($_GET["client"])) {$client=$_GET["client"];}
elseif (isset($_POST["client"])) {$client=$_POST["client"];}
if (isset($_GET["conf_exten"])) {$conf_exten=$_GET["conf_exten"];}
elseif (isset($_POST["conf_exten"])) {$conf_exten=$_POST["conf_exten"];}
if (isset($_GET["exten"])) {$exten=$_GET["exten"];}
elseif (isset($_POST["exten"])) {$exten=$_POST["exten"];}
if (isset($_GET["auto_dial_level"])) {$auto_dial_level=$_GET["auto_dial_level"];}
elseif (isset($_POST["auto_dial_level"])) {$auto_dial_level=$_POST["auto_dial_level"];}
if (isset($_GET["campagentstdisp"])) {$campagentstdisp=$_GET["campagentstdisp"];}
elseif (isset($_POST["campagentstdisp"])) {$campagentstdisp=$_POST["campagentstdisp"];}
header ("Content-type: text/html; charset=utf-8");
header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
header ("Pragma: no-cache"); // HTTP/1.0
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin FROM system_settings;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03001',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysql_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysql_fetch_row($rslt);
$non_latin = $row[0];
}
##### END SETTINGS LOOKUP #####
###########################################
if ($non_latin < 1)
{
$user=ereg_replace("[^-_0-9a-zA-Z]","",$user);
$pass=ereg_replace("[^-_0-9a-zA-Z]","",$pass);
}
else
{
$user = ereg_replace("'|\"|\\\\|;","",$user);
$pass = ereg_replace("'|\"|\\\\|;","",$pass);
}
# default optional vars if not set
if (!isset($format)) {$format="text";}
if (!isset($ACTION)) {$ACTION="refresh";}
if (!isset($client)) {$client="agc";}
$Alogin='N';
$RingCalls='N';
$DiaLCalls='N';
$StarTtime = date("U");
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$FILE_TIME = date("Ymd_His");
if (!isset($query_date)) {$query_date = $NOW_DATE;}
$random = (rand(1000000, 9999999) + 10000000);
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 0;";
if ($DB) {echo "|$stmt|\n";}
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03002',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$auth=$row[0];
if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
{
echo "Invalid Username/Password: |$user|$pass|\n";
exit;
}
else
{
if( (strlen($server_ip)<6) or (!isset($server_ip)) or ( (strlen($session_name)<12) or (!isset($session_name)) ) )
{
echo "Invalid server_ip: |$server_ip| or Invalid session_name: |$session_name|\n";
exit;
}
else
{
$stmt="SELECT count(*) from web_client_sessions where session_name='$session_name' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03002',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$SNauth=$row[0];
if($SNauth==0)
{
echo "Invalid session_name: |$session_name|$server_ip|\n";
exit;
}
else
{
# do nothing for now
}
}
}
if ($format=='debug')
{
echo "<html>\n";
echo "<head>\n";
echo "<!-- VERSION: $version BUILD: $build MEETME: $conf_exten server_ip: $server_ip-->\n";
echo "<title>Conf Extension Check";
echo "</title>\n";
echo "</head>\n";
echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
}
if ($ACTION == 'refresh')
{
$MT[0]='';
$row=''; $rowx='';
$channel_live=1;
if (strlen($conf_exten)<1)
{
$channel_live=0;
echo "Conf Exten $conf_exten is not valid\n";
exit;
}
else
{
if ($client == 'vdc')
{
$Acount=0;
$AexternalDEAD=0;
$Aagent_log_id='';
$Acallerid='';
$DEADcustomer=0;
$Astatus='';
$Acampaign_id='';
### see if the agent has a record in the vicidial_live_agents table
$stmt="SELECT count(*) from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03003',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$Acount=$row[0];
if ($Acount > 0)
{
$stmt="SELECT status,callerid,agent_log_id,campaign_id,lead_id from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03004',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$Astatus = $row[0];
$Acallerid = $row[1];
$Aagent_log_id = $row[2];
$Acampaign_id = $row[3];
$Alead_id = $row[4];
$api_manual_dial='STANDARD';
$stmt = "SELECT api_manual_dial FROM vicidial_campaigns where campaign_id='$Acampaign_id';";
$rslt=mysql_query($stmt, $link);
$vcc_conf_ct = mysql_num_rows($rslt);
if ($vcc_conf_ct > 0)
{
$row=mysql_fetch_row($rslt);
$api_manual_dial = $row[0];
}
}
# ### find out if external table shows agent should be disabled
# $stmt="SELECT count(*) from another_table where user='$user' and status='DEAD';";
# if ($DB) {echo "|$stmt|\n";}
# $rslt=mysql_query($stmt, $link);
# $row=mysql_fetch_row($rslt);
# $AexternalDEAD=$row[0];
##### BEGIN check on calls in queue, number of active calls in the campaign
if ($campagentstdisp == 'YES')
{
$ADsql='';
### grab the status of this agent to display
$stmt="SELECT status,campaign_id,closer_campaigns from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03006',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$Alogin=$row[0];
$Acampaign=$row[1];
$AccampSQL=$row[2];
$AccampSQL = ereg_replace(' -','', $AccampSQL);
$AccampSQL = ereg_replace(' ',"','", $AccampSQL);
if (eregi('AGENTDIRECT', $AccampSQL))
{
$AccampSQL = ereg_replace('AGENTDIRECT','', $AccampSQL);
$ADsql = "or ( (campaign_id LIKE \"%AGENTDIRECT%\") and (agent_only='$user') )";
}
### grab the number of calls being placed from this server and campaign
$stmt="SELECT count(*) from vicidial_auto_calls where status IN('LIVE') and ( (campaign_id='$Acampaign') or (campaign_id IN('$AccampSQL')) $ADsql);";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03007',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$RingCalls=$row[0];
if ($RingCalls > 0) {$RingCalls = "<font class=\"queue_text_red\">Calls in Queue: $RingCalls</font>";}
else {$RingCalls = "<font class=\"queue_text\">Calls in Queue: $RingCalls</font>";}
### grab the number of calls being placed from this server and campaign
$stmt="SELECT count(*) from vicidial_auto_calls where status NOT IN('XFER') and ( (campaign_id='$Acampaign') or (campaign_id IN('$AccampSQL')) );";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03008',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$DiaLCalls=$row[0];
}
else
{
$Alogin='N';
$RingCalls='N';
$DiaLCalls='N';
}
##### END check on calls in queue, number of active calls in the campaign
if ($auto_dial_level > 0)
{
### update the vicidial_live_agents every second with a new random number so it is shown to be alive
$stmt="UPDATE vicidial_live_agents set random_id='$random' where user='$user' and server_ip='$server_ip';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03005',$user,$server_ip,$session_name,$one_mysql_log);}
$retry_count=0;
while ( ($errno > 0) and ($retry_count < 5) )
{
$rslt=mysql_query($stmt, $link);
$one_mysql_log=1;
$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9305$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
$one_mysql_log=0;
$retry_count++;
}
##### BEGIN DEAD logging section #####
### find whether the call the agent is on is hung up
$stmt="SELECT count(*) from vicidial_auto_calls where callerid='$Acallerid';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03018',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$AcalleridCOUNT=$row[0];
if ( ($AcalleridCOUNT > 0) and (eregi("INCALL",$Astatus)) and (preg_match("/^M/",$Acallerid)) )
{
$updateNOW_TIME = date("Y-m-d H:i:s");
$stmt="UPDATE vicidial_auto_calls set last_update_time='$updateNOW_TIME' where callerid='$Acallerid';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03038',$user,$server_ip,$session_name,$one_mysql_log);}
}
if ( ($AcalleridCOUNT < 1) and (eregi("INCALL",$Astatus)) and (strlen($Aagent_log_id) > 0) )
{
$DEADcustomer++;
### find whether the agent log record has already logged DEAD
$stmt="SELECT count(*) from vicidial_agent_log where agent_log_id='$Aagent_log_id' and ( (dead_epoch IS NOT NULL) or (dead_epoch > 10000) );";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03019',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$Aagent_log_idCOUNT=$row[0];
if ($Aagent_log_idCOUNT < 1)
{
$NEWdead_epoch = date("U");
$deadNOW_TIME = date("Y-m-d H:i:s");
$stmt="UPDATE vicidial_agent_log set dead_epoch='$NEWdead_epoch' where agent_log_id='$Aagent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03020',$user,$server_ip,$session_name,$one_mysql_log);}
$stmt="UPDATE vicidial_live_agents set last_state_change='$deadNOW_TIME' where agent_log_id='$Aagent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03021',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
##### END DEAD logging section #####
}
else
{
### update the vicidial_live_agents every second with a new random number so it is shown to be alive
$stmt="UPDATE vicidial_live_agents set random_id='$random' where user='$user' and server_ip='$server_ip';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03009',$user,$server_ip,$session_name,$one_mysql_log);}
$retry_count=0;
while ( ($errno > 0) and ($retry_count < 5) )
{
$rslt=mysql_query($stmt, $link);
$one_mysql_log=1;
$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9309$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
$one_mysql_log=0;
$retry_count++;
}
##### BEGIN DEAD logging section #####
### find whether the call the agent is on is hung up
$stmt="SELECT count(*) from vicidial_auto_calls where callerid='$Acallerid';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03029',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$AcalleridCOUNT=$row[0];
if ( ($AcalleridCOUNT > 0) and (eregi("INCALL",$Astatus)) )
{
$updateNOW_TIME = date("Y-m-d H:i:s");
$stmt="UPDATE vicidial_auto_calls set last_update_time='$updateNOW_TIME' where callerid='$Acallerid';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03037',$user,$server_ip,$session_name,$one_mysql_log);}
}
if ( ($AcalleridCOUNT < 1) and (eregi("INCALL",$Astatus)) and (strlen($Aagent_log_id) > 0) )
{
$DEADcustomer++;
### find whether the agent log record has already logged DEAD
$stmt="SELECT count(*) from vicidial_agent_log where agent_log_id='$Aagent_log_id' and ( (dead_epoch IS NOT NULL) or (dead_epoch > 10000) );";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03030',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$Aagent_log_idCOUNT=$row[0];
if ($Aagent_log_idCOUNT < 1)
{
$NEWdead_epoch = date("U");
$deadNOW_TIME = date("Y-m-d H:i:s");
$stmt="UPDATE vicidial_agent_log set dead_epoch='$NEWdead_epoch' where agent_log_id='$Aagent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03031',$user,$server_ip,$session_name,$one_mysql_log);}
$stmt="UPDATE vicidial_live_agents set last_state_change='$deadNOW_TIME' where agent_log_id='$Aagent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03032',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
##### END DEAD logging section #####
}
### grab the API hangup and API dispo fields in vicidial_live_agents
$stmt="SELECT external_hangup,external_status,external_pause,external_dial,external_update_fields,external_update_fields_data,external_timer_action,external_timer_action_message,external_timer_action_seconds,external_dtmf,external_transferconf,external_park,external_timer_action_destination from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03010',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$external_hangup = $row[0];
$external_status = $row[1];
$external_pause = $row[2];
$external_dial = $row[3];
$external_update_fields = $row[4];
$external_update_fields_data = $row[5];
$timer_action = $row[6];
$timer_action_message = $row[7];
$timer_action_seconds = $row[8];
$external_dtmf = $row[9];
$external_transferconf = $row[10];
$external_park = $row[11];
$timer_action_destination = $row[12];
$MDQ_count=0;
if ( ($api_manual_dial=='QUEUE') or ($api_manual_dial=='QUEUE_AND_AUTOCALL') )
{
$stmt="SELECT count(*) FROM vicidial_manual_dial_queue where user='$user' and status='READY';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03033',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mdq_count_record_ct = mysql_num_rows($rslt);
if ($mdq_count_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$MDQ_count = $row[0];
}
if ( ($MDQ_count > 0) and (strlen($external_dial) < 16) and ($Astatus=='PAUSED') and ($Alead_id < 1) )
{
$stmt="SELECT mdq_id,external_dial FROM vicidial_manual_dial_queue where user='$user' and status='READY' order by entry_time limit 1;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03034',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mdq_record_ct = mysql_num_rows($rslt);
if ($mdq_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$MDQ_mdq_id = $row[0];
$MDQ_external_dial = $row[1];
$external_dial = $MDQ_external_dial;
$stmt="UPDATE vicidial_manual_dial_queue SET status='QUEUE' where mdq_id='$MDQ_mdq_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03035',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$UMDQaffected_rows_update = mysql_affected_rows($link);
if ($UMDQaffected_rows_update > 0)
{
$stmt="UPDATE vicidial_live_agents SET external_dial='$MDQ_external_dial' where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03036',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAMDQaffected_rows_update = mysql_affected_rows($link);
}
}
}
}
if (strlen($external_status)<1) {$external_status = '::::::::::';}
$web_epoch = date("U");
$stmt="SELECT UNIX_TIMESTAMP(last_update),UNIX_TIMESTAMP(db_time) from server_updater where server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03014',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$server_epoch = $row[0];
$db_epoch = $row[1];
$time_diff = ($server_epoch - $db_epoch);
$web_diff = ($db_epoch - $web_epoch);
##### check for in-group change details
$InGroupChangeDetails = '0|||';
$manager_ingroup_set=0;
$stmt="SELECT count(*) FROM vicidial_live_agents where user='$user' and manager_ingroup_set='SET';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03022',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mis_record_ct = mysql_num_rows($rslt);
if ($mis_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$manager_ingroup_set = $row[0];
}
if ($manager_ingroup_set > 0)
{
$stmt="UPDATE vicidial_live_agents SET closer_campaigns=external_ingroups, manager_ingroup_set='Y' where user='$user' and manager_ingroup_set='SET';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03023',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAMISaffected_rows_update = mysql_affected_rows($link);
if ($VLAMISaffected_rows_update > 0)
{
$stmt="SELECT external_ingroups,external_blended,external_igb_set_user,outbound_autodial,dial_method FROM vicidial_live_agents vla, vicidial_campaigns vc where user='$user' and manager_ingroup_set='Y' and vla.campaign_id=vc.campaign_id;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03024',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$migs_record_ct = mysql_num_rows($rslt);
if ($migs_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$external_ingroups = $row[0];
$external_blended = $row[1];
$external_igb_set_user = $row[2];
$outbound_autodial = $row[3];
$dial_method = $row[4];
$stmt="SELECT full_name FROM vicidial_users where user='$external_igb_set_user';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03025',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mign_record_ct = mysql_num_rows($rslt);
if ($mign_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$external_igb_set_name = $row[0];
}
$NEWoutbound_autodial='N';
if ( ($external_blended > 0) and ($dial_method != "INBOUND_MAN") and ($dial_method != "MANUAL") )
{$NEWoutbound_autodial='Y';}
$stmt="UPDATE vicidial_live_agents SET outbound_autodial='$NEWoutbound_autodial' where user='$user';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03026',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAMIBaffected_rows_update = mysql_affected_rows($link);
$InGroupChangeDetails = "1|$external_blended|$external_igb_set_user|$external_igb_set_name";
$stmt="INSERT INTO vicidial_user_closer_log set user='$user',campaign_id='$Acampaign_id',event_date='$NOW_TIME',blended='$external_blended',closer_campaigns='$external_ingroups',manager_change='$external_igb_set_user';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03027',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
}
##### grab the shift information the agent
$stmt="SELECT user_group,agent_shift_enforcement_override from vicidial_users where user='$user';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03015',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$VU_user_group = $row[0];
$VU_agent_shift_enforcement_override = $row[1];
### Gather timeclock and shift enforcement restriction settings
$stmt="SELECT shift_enforcement,group_shifts from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03016',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$shift_enforcement = $row[0];
$LOGgroup_shiftsSQL = eregi_replace(' ','',$row[1]);
$LOGgroup_shiftsSQL = eregi_replace(' ',"','",$LOGgroup_shiftsSQL);
$LOGgroup_shiftsSQL = "shift_id IN('$LOGgroup_shiftsSQL')";
### CHECK TO SEE IF AGENT IS WITHIN THEIR SHIFT IF RESTRICTED, IF NOT, OUTPUT ERROR
$Ashift_logout=0;
if ( ( (ereg("ALL",$shift_enforcement)) and (!ereg("OFF|START",$VU_agent_shift_enforcement_override)) ) or (ereg("ALL",$VU_agent_shift_enforcement_override)) )
{
$shift_ok=0;
if (strlen($LOGgroup_shiftsSQL) < 3)
{$Ashift_logout++;}
else
{
$HHMM = date("Hi");
$wday = date("w");
$stmt="SELECT shift_id,shift_start_time,shift_length,shift_weekdays from vicidial_shifts where $LOGgroup_shiftsSQL order by shift_id";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'3017',$user,$server_ip,$session_name,$one_mysql_log);}
$shifts_to_print = mysql_num_rows($rslt);
$o=0;
while ( ($shifts_to_print > $o) and ($shift_ok < 1) )
{
$rowx=mysql_fetch_row($rslt);
$shift_id = $rowx[0];
$shift_start_time = $rowx[1];
$shift_length = $rowx[2];
$shift_weekdays = $rowx[3];
if (eregi("$wday",$shift_weekdays))
{
$HHshift_length = substr($shift_length,0,2);
$MMshift_length = substr($shift_length,3,2);
$HHshift_start_time = substr($shift_start_time,0,2);
$MMshift_start_time = substr($shift_start_time,2,2);
$HHshift_end_time = ($HHshift_length + $HHshift_start_time);
$MMshift_end_time = ($MMshift_length + $MMshift_start_time);
if ($MMshift_end_time > 59)
{
$MMshift_end_time = ($MMshift_end_time - 60);
$HHshift_end_time++;
}
if ($HHshift_end_time > 23)
{$HHshift_end_time = ($HHshift_end_time - 24);}
$HHshift_end_time = sprintf("%02s", $HHshift_end_time);
$MMshift_end_time = sprintf("%02s", $MMshift_end_time);
$shift_end_time = "$HHshift_end_time$MMshift_end_time";
if (
( ($HHMM >= $shift_start_time) and ($HHMM < $shift_end_time) ) or
( ($HHMM < $shift_start_time) and ($HHMM < $shift_end_time) and ($shift_end_time <= $shift_start_time) ) or
( ($HHMM >= $shift_start_time) and ($HHMM >= $shift_end_time) and ($shift_end_time <= $shift_start_time) )
)
{$shift_ok++;}
}
$o++;
}
if ($shift_ok < 1)
{$Ashift_logout++;}
}
}
if ( ( ($time_diff > 8) or ($time_diff < -8) or ($web_diff > 8) or ($web_diff < -8) ) and (eregi("0$",$StarTtime)) )
{$Alogin='TIME_SYNC';}
if ($Acount < 1)
{$Alogin='DEAD_VLA';}
if ($AexternalDEAD > 0)
{$Alogin='DEAD_EXTERNAL';}
if ($Ashift_logout > 0)
{$Alogin='SHIFT_LOGOUT';}
echo 'DateTime: ' . $NOW_TIME . '|UnixTime: ' . $StarTtime . '|Logged-in: ' . $Alogin . '|CampCalls: ' . $RingCalls . '|Status: ' . $Astatus . '|DiaLCalls: ' . $DiaLCalls . '|APIHanguP: ' . $external_hangup . '|APIStatuS: ' . $external_status . '|APIPausE: ' . $external_pause . '|APIDiaL: ' . $external_dial . '|DEADcall: ' . $DEADcustomer . '|InGroupChange: ' . $InGroupChangeDetails . '|APIFields: ' . $external_update_fields . '|APIFieldsData: ' . $external_update_fields_data . '|APITimerAction: ' . $timer_action . '|APITimerMessage: ' . $timer_action_message . '|APITimerSeconds: ' . $timer_action_seconds . '|APIdtmf: ' . $external_dtmf . '|APItransferconf: ' . $external_transferconf . '|APIpark: ' . $external_park . '|APITimerDestination: ' . $timer_action_destination . '|APIManualDialQueue: ' . $MDQ_count . "\n";
if (strlen($timer_action) > 3)
{
$stmt="UPDATE vicidial_live_agents SET external_timer_action='' where user='$user';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03028',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAETAaffected_rows_update = mysql_affected_rows($link);
}
}
$total_conf=0;
$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and extension = '$conf_exten';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03011',$user,$server_ip,$session_name,$one_mysql_log);}
if ($rslt) {$sip_list = mysql_num_rows($rslt);}
# echo "$sip_list|";
$loop_count=0;
while ($sip_list>$loop_count)
{
$loop_count++; $total_conf++;
$row=mysql_fetch_row($rslt);
$ChannelA[$total_conf] = "$row[0]";
if ($format=='debug') {echo "\n<!-- $row[0] -->";}
}
$stmt="SELECT channel FROM live_channels where server_ip = '$server_ip' and extension = '$conf_exten';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03012',$user,$server_ip,$session_name,$one_mysql_log);}
if ($rslt) {$channels_list = mysql_num_rows($rslt);}
# echo "$channels_list|";
$loop_count=0;
while ($channels_list>$loop_count)
{
$loop_count++; $total_conf++;
$row=mysql_fetch_row($rslt);
$ChannelA[$total_conf] = "$row[0]";
if ($format=='debug') {echo "\n<!-- $row[0] -->";}
}
}
$channels_list = ($channels_list + $sip_list);
echo "$channels_list|";
$counter=0;
$countecho='';
while($total_conf > $counter)
{
$counter++;
$countecho = "$countecho$ChannelA[$counter] ~";
# echo "$ChannelA[$counter] ~";
}
echo "$countecho\n";
}
if ($ACTION == 'register')
{
$MT[0]='';
$row=''; $rowx='';
$channel_live=1;
if ( (strlen($conf_exten)<1) || (strlen($exten)<1) )
{
$channel_live=0;
echo "Conf Exten $conf_exten is not valid or Exten $exten is not valid\n";
exit;
}
else
{
$stmt="UPDATE conferences set extension='$exten' where server_ip = '$server_ip' and conf_exten = '$conf_exten';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03013',$user,$server_ip,$session_name,$one_mysql_log);}
}
echo "Conference $conf_exten has been registered to $exten\n";
}
if ($format=='debug')
{
$ENDtime = date("U");
$RUNtime = ($ENDtime - $StarTtime);
echo "\n<!-- script runtime: $RUNtime seconds -->";
echo "\n</body>\n</html>\n";
}
exit;
##### MySQL Error Logging #####
function mysql_error_logging($NOW_TIME,$link,$mel,$stmt,$query_id,$user,$server_ip,$session_name,$one_mysql_log)
{
$NOW_TIME = date("Y-m-d H:i:s");
# mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00001',$user,$server_ip,$session_name,$one_mysql_log);
$errno=''; $error='';
if ( ($mel > 0) or ($one_mysql_log > 0) )
{
$errno = mysql_errno($link);
if ( ($errno > 0) or ($mel > 1) or ($one_mysql_log > 0) )
{
$error = mysql_error($link);
$efp = fopen ("./vicidial_mysql_errors.txt", "a");
fwrite ($efp, "$NOW_TIME|conf_check |$query_id|$errno|$error|$stmt|$user|$server_ip|$session_name|\n");
fclose($efp);
}
}
$one_mysql_log=0;
return $errno;
}
?>
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