mattf
b6ddbe90cc
- Added MIX directory auto mixing option to CRON audio step 1 - Added outbound callerIDnumber to DROP and other AGI transfers for in-groups - Changed called_count to increment on alt-dial calls - Fixed variable mis-assignment in several AGI and bin scripts - Fixed Pause code issue with QueueMetrics git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
241 lines
6.4 KiB
Perl
241 lines
6.4 KiB
Perl
#!/usr/bin/perl
|
|
#
|
|
# agi-VDAD_pin_IVR.agi version 2.0.5 *DBI-version*
|
|
#
|
|
# At the end of a call, the agent transfers customer to this script
|
|
#
|
|
# This script plays a beep then plays the first portion of the message
|
|
# then logs the portion as listened to in the vicidial_list_pins table
|
|
# then plays second portion and hangs up.
|
|
#
|
|
# IN THE CAMPAIGN OR IN-GROUP NUMBER PRESET FIELD:
|
|
# AXFER83209
|
|
#
|
|
# ON THE SERVER ORIGINATING THE CALL:
|
|
#;outbound IVR play VICIDIAL calls:
|
|
#exten => _983209.,1,AGI(call_log.agi,${EXTEN})
|
|
#exten => _983209.,2,Dial(${TRUNKY}/${EXTEN:1},60)
|
|
#exten => _983209.,3,Hangup
|
|
#
|
|
# ON THE SERVER THAT HAS THIS SCRIPT:
|
|
#;inbound IVR play VICIDIAL calls:
|
|
#exten => _83209.,1,Answer
|
|
#exten => _83209.,2,AGI(agi-VDAD_pin_IVR.agi,${EXTEN})
|
|
#exten => _83209.,3,Hangup
|
|
#
|
|
# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
|
#
|
|
# changes:
|
|
# 60802-1304 - first build
|
|
# 60817-1113 - added output options check from database
|
|
#
|
|
|
|
$script = 'agi-VDAD_pin_IVR.agi';
|
|
|
|
$first_audio_file = '85100003';
|
|
$second_audio_file = '85100004';
|
|
$goodbye_audio_file = 'US_reminder_goodbye';
|
|
|
|
#$first_audio_file = 'US_reminder_message';
|
|
#$second_audio_file = 'US_reminder_options';
|
|
#$goodbye_audio_file = 'US_reminder_goodbye';
|
|
|
|
|
|
### set defaults for testing
|
|
$referring_extension = '83209';
|
|
$phone_number = '9999999999';
|
|
$lead_id = '999999999';
|
|
$campaign_id = 'TESTCAMP';
|
|
$product_code = 'ABC';
|
|
$user = '1234';
|
|
$pin = '0';
|
|
|
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
|
$year = ($year + 1900);
|
|
$mon++;
|
|
if ($mon < 10) {$mon = "0$mon";}
|
|
if ($mday < 10) {$mday = "0$mday";}
|
|
if ($hour < 10) {$hour = "0$hour";}
|
|
if ($min < 10) {$min = "0$min";}
|
|
if ($sec < 10) {$sec = "0$sec";}
|
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
|
|
|
# default path to astguiclient configuration file:
|
|
$PATHconf = '/etc/astguiclient.conf';
|
|
|
|
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
|
|
@conf = <conf>;
|
|
close(conf);
|
|
$i=0;
|
|
foreach(@conf)
|
|
{
|
|
$line = $conf[$i];
|
|
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
|
|
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
|
|
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
|
|
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
|
|
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
|
|
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
|
|
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
|
|
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
|
|
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
|
|
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
|
|
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
|
|
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
|
|
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
|
|
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
|
|
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
|
|
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
|
|
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
|
|
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
|
|
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
|
|
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
|
|
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
|
|
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
|
|
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
|
|
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
|
|
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
|
|
$i++;
|
|
}
|
|
|
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
|
|
|
use DBI;
|
|
use Asterisk::AGI;
|
|
$AGI = new Asterisk::AGI;
|
|
|
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
or die "Couldn't connect to database: " . DBI->errstr;
|
|
|
|
### Grab Server values from the database
|
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$rec_count=0;
|
|
while ($sthArows > $rec_count)
|
|
{
|
|
$AGILOG = '0';
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DBagi_output = "$aryA[0]";
|
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
|
$rec_count++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
|
|
### begin parsing run-time options ###
|
|
if (length($ARGV[0])>1)
|
|
{
|
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
|
$i=0;
|
|
while ($#ARGV >= $i)
|
|
{
|
|
$args = "$args $ARGV[$i]";
|
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
|
$i++;
|
|
}
|
|
|
|
if ($args =~ /--help/i)
|
|
{
|
|
print "allowed run time options:\n [-q] = quiet\n [-t] = test\n [-debug] = verbose debug messages\n\n";
|
|
}
|
|
else
|
|
{
|
|
if ($args =~ /-V/i)
|
|
{
|
|
$V=1;
|
|
}
|
|
if ($args =~ /-debug/i)
|
|
{
|
|
$DG=1;
|
|
}
|
|
if ($args =~ /-q/i)
|
|
{
|
|
$q=1;
|
|
$Q=1;
|
|
}
|
|
if ($args =~ /-t/i)
|
|
{
|
|
$TEST=1;
|
|
$T=1;
|
|
}
|
|
}
|
|
}
|
|
|
|
$|=1;
|
|
while(<STDIN>) {
|
|
chomp;
|
|
last unless length($_);
|
|
if ($AGILOG)
|
|
{
|
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
|
{
|
|
$AGI{$1} = $2;
|
|
}
|
|
}
|
|
|
|
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
|
|
### allow for internal transfer data string "83009*3125551212*10000123*TESTCAMP*ABC*1234*"
|
|
if ($extension =~ /^8320\d\*/)
|
|
{
|
|
@EXT_vars = split(/\*/, $extension);
|
|
|
|
$referring_extension = $EXT_vars[0]; # initial extension sent
|
|
$phone_number = $EXT_vars[1]; # phone number
|
|
$lead_id = $EXT_vars[2]; # lead_id in vicidial_list
|
|
$campaign_id = $EXT_vars[3]; # campaign id
|
|
$product_code = $EXT_vars[4]; # product code
|
|
$user = $EXT_vars[5]; # vicidial_user that sent the call here
|
|
}
|
|
}
|
|
|
|
if ($AGILOG) {$agi_string = "INBOUND IVR PLAY CALL VDCL STARTED"; &agi_output;}
|
|
|
|
|
|
$AGI->stream_file('beep');
|
|
|
|
sleep(1);
|
|
|
|
$AGI->stream_file("$first_audio_file");
|
|
|
|
### insert a record into the vicidial_list_pins table
|
|
$stmtA = "INSERT INTO vicidial_list_pins (entry_time,phone_number,lead_id,campaign_id,product_code,user,digits) values('$SQLdate','$phone_number','$lead_id','$campaign_id','$product_code','$user','IVR');";
|
|
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
|
|
$insert_pin_id = $dbhA->{'mysql_insertid'};
|
|
|
|
if ($AGILOG) {$agi_string = "|$stmtA|$insert_pin_id|$affected_rows|"; &agi_output;}
|
|
|
|
$dbhA->disconnect();
|
|
|
|
$AGI->stream_file("$second_audio_file");
|
|
|
|
sleep(1);
|
|
|
|
$AGI->stream_file("$goodbye_audio_file");
|
|
|
|
|
|
exit;
|
|
|
|
|
|
sub agi_output
|
|
{
|
|
if ($AGILOG >=2)
|
|
{
|
|
### open the log file for writing ###
|
|
open(Lout, ">>$AGILOGfile")
|
|
|| die "Can't open $AGILOGfile: $!\n";
|
|
print Lout "$now_date|$script|$agi_string\n";
|
|
close(Lout);
|
|
}
|
|
### send to STDERR writing ###
|
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
|
$agi_string='';
|
|
}
|