mattf
851168d50b
added update of queue_seconds in all inbound and closer AGI scripts Fixed bug for inbound and closer calls in VDhangup agi script git-svn-id: svn://192.168.202.10@245 3d104415-ff17-0410-8863-d5cf3c621b8a
805 lines
28 KiB
SQL
805 lines
28 KiB
SQL
CREATE TABLE phones (
|
|
extension VARCHAR(100),
|
|
dialplan_number VARCHAR(20),
|
|
voicemail_id VARCHAR(10),
|
|
phone_ip VARCHAR(15),
|
|
computer_ip VARCHAR(15),
|
|
server_ip VARCHAR(15),
|
|
login VARCHAR(15),
|
|
pass VARCHAR(10),
|
|
status VARCHAR(10),
|
|
active ENUM('Y','N'),
|
|
phone_type VARCHAR(50),
|
|
fullname VARCHAR(50),
|
|
company VARCHAR(10),
|
|
picture VARCHAR(19),
|
|
messages INT(4),
|
|
old_messages INT(4),
|
|
protocol ENUM('SIP','Zap','IAX2','EXTERNAL') default 'SIP',
|
|
local_gmt VARCHAR(6) default '-5',
|
|
ASTmgrUSERNAME VARCHAR(20) default 'cron',
|
|
ASTmgrSECRET VARCHAR(20) default '1234',
|
|
login_user VARCHAR(20),
|
|
login_pass VARCHAR(20),
|
|
login_campaign VARCHAR(10),
|
|
park_on_extension VARCHAR(10) default '8301',
|
|
conf_on_extension VARCHAR(10) default '8302',
|
|
VICIDIAL_park_on_extension VARCHAR(10) default '8301',
|
|
VICIDIAL_park_on_filename VARCHAR(10) default 'park',
|
|
monitor_prefix VARCHAR(10) default '8612',
|
|
recording_exten VARCHAR(10) default '8309',
|
|
voicemail_exten VARCHAR(10) default '8501',
|
|
voicemail_dump_exten VARCHAR(20) default '85026666666666',
|
|
ext_context VARCHAR(20) default 'default',
|
|
dtmf_send_extension VARCHAR(100) default 'local/8500998@default',
|
|
call_out_number_group VARCHAR(100) default 'Zap/g2/',
|
|
client_browser VARCHAR(100) default '/usr/bin/mozilla',
|
|
install_directory VARCHAR(100) default '/usr/local/perl_TK',
|
|
local_web_callerID_URL VARCHAR(255) default 'http://astguiclient.sf.net/test_callerid_output.php',
|
|
VICIDIAL_web_URL VARCHAR(255) default 'http://astguiclient.sf.net/test_VICIDIAL_output.php',
|
|
AGI_call_logging_enabled ENUM('0','1') default '1',
|
|
user_switching_enabled ENUM('0','1') default '1',
|
|
conferencing_enabled ENUM('0','1') default '1',
|
|
admin_hangup_enabled ENUM('0','1') default '0',
|
|
admin_hijack_enabled ENUM('0','1') default '0',
|
|
admin_monitor_enabled ENUM('0','1') default '1',
|
|
call_parking_enabled ENUM('0','1') default '1',
|
|
updater_check_enabled ENUM('0','1') default '1',
|
|
AFLogging_enabled ENUM('0','1') default '1',
|
|
QUEUE_ACTION_enabled ENUM('0','1') default '1',
|
|
CallerID_popup_enabled ENUM('0','1') default '1',
|
|
voicemail_button_enabled ENUM('0','1') default '1',
|
|
enable_fast_refresh ENUM('0','1') default '0',
|
|
fast_refresh_rate INT(5) default '1000',
|
|
enable_persistant_mysql ENUM('0','1') default '0',
|
|
auto_dial_next_number ENUM('0','1') default '1',
|
|
VDstop_rec_after_each_call ENUM('0','1') default '1',
|
|
DBX_server VARCHAR(15),
|
|
DBX_database VARCHAR(15) default 'asterisk',
|
|
DBX_user VARCHAR(15) default 'cron',
|
|
DBX_pass VARCHAR(15) default '1234',
|
|
DBX_port INT(6) default '3306',
|
|
DBY_server VARCHAR(15),
|
|
DBY_database VARCHAR(15) default 'asterisk',
|
|
DBY_user VARCHAR(15) default 'cron',
|
|
DBY_pass VARCHAR(15) default '1234',
|
|
DBY_port INT(6) default '3306',
|
|
outbound_cid VARCHAR(20),
|
|
index (server_ip)
|
|
);
|
|
|
|
CREATE TABLE servers (
|
|
server_id VARCHAR(10) NOT NULL,
|
|
server_description VARCHAR(255),
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
active ENUM('Y','N'),
|
|
asterisk_version VARCHAR(20) default '1.2.9',
|
|
max_vicidial_trunks SMALLINT(4) default '96',
|
|
telnet_host VARCHAR(20) NOT NULL default 'localhost',
|
|
telnet_port INT(5) NOT NULL default '5038',
|
|
ASTmgrUSERNAME VARCHAR(20) NOT NULL default 'cron',
|
|
ASTmgrSECRET VARCHAR(20) NOT NULL default '1234',
|
|
ASTmgrUSERNAMEupdate VARCHAR(20) NOT NULL default 'updatecron',
|
|
ASTmgrUSERNAMElisten VARCHAR(20) NOT NULL default 'listencron',
|
|
ASTmgrUSERNAMEsend VARCHAR(20) NOT NULL default 'sendcron',
|
|
local_gmt VARCHAR(6) default '-5',
|
|
voicemail_dump_exten VARCHAR(20) NOT NULL default '85026666666666',
|
|
answer_transfer_agent VARCHAR(20) NOT NULL default '8365',
|
|
ext_context VARCHAR(20) NOT NULL default 'default',
|
|
sys_perf_log ENUM('Y','N') default 'N',
|
|
vd_server_logs ENUM('Y','N') default 'Y',
|
|
agi_output ENUM('NONE','STDERR','FILE','BOTH') default 'FILE'
|
|
);
|
|
|
|
|
|
CREATE TABLE live_channels (
|
|
channel VARCHAR(100) NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
channel_group VARCHAR(30),
|
|
extension VARCHAR(100),
|
|
channel_data VARCHAR(100)
|
|
);
|
|
|
|
CREATE TABLE live_sip_channels (
|
|
channel VARCHAR(100) NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
channel_group VARCHAR(30),
|
|
extension VARCHAR(100),
|
|
channel_data VARCHAR(100)
|
|
);
|
|
|
|
CREATE TABLE parked_channels (
|
|
channel VARCHAR(100) NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
channel_group VARCHAR(30),
|
|
extension VARCHAR(100),
|
|
parked_by VARCHAR(100),
|
|
parked_time DATETIME
|
|
);
|
|
|
|
CREATE TABLE conferences (
|
|
conf_exten INT(7) UNSIGNED NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
extension VARCHAR(100)
|
|
);
|
|
|
|
CREATE TABLE recording_log (
|
|
recording_id INT(10) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
channel VARCHAR(100),
|
|
server_ip VARCHAR(15),
|
|
extension VARCHAR(100),
|
|
start_time DATETIME,
|
|
start_epoch INT(10),
|
|
end_time DATETIME,
|
|
end_epoch INT(10),
|
|
length_in_sec INT(10),
|
|
length_in_min DOUBLE(8,2),
|
|
filename VARCHAR(50),
|
|
location VARCHAR(255),
|
|
index (filename)
|
|
);
|
|
|
|
CREATE TABLE live_inbound (
|
|
uniqueid DOUBLE(18,7) NOT NULL,
|
|
channel VARCHAR(100) NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
caller_id VARCHAR(30),
|
|
extension VARCHAR(100),
|
|
phone_ext VARCHAR(40),
|
|
start_time DATETIME,
|
|
acknowledged ENUM('Y','N') default 'N',
|
|
inbound_number VARCHAR(20),
|
|
comment_a VARCHAR(50),
|
|
comment_b VARCHAR(50),
|
|
comment_c VARCHAR(50),
|
|
comment_d VARCHAR(50),
|
|
comment_e VARCHAR(50)
|
|
);
|
|
|
|
CREATE TABLE inbound_numbers (
|
|
extension VARCHAR(30) NOT NULL,
|
|
full_number VARCHAR(30) NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
inbound_name VARCHAR(30)
|
|
);
|
|
|
|
CREATE TABLE server_updater (
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
last_update DATETIME
|
|
);
|
|
|
|
CREATE TABLE call_log (
|
|
uniqueid DOUBLE(18,7) PRIMARY KEY UNIQUE NOT NULL,
|
|
channel VARCHAR(100),
|
|
channel_group VARCHAR(30),
|
|
type VARCHAR(10),
|
|
server_ip VARCHAR(15),
|
|
extension VARCHAR(100),
|
|
number_dialed VARCHAR(15),
|
|
caller_code VARCHAR(20),
|
|
start_time DATETIME,
|
|
start_epoch INT(10),
|
|
end_time DATETIME,
|
|
end_epoch INT(10),
|
|
length_in_sec INT(10),
|
|
length_in_min DOUBLE(8,2),
|
|
index (caller_code),
|
|
index (server_ip),
|
|
index (channel)
|
|
);
|
|
|
|
CREATE TABLE park_log (
|
|
uniqueid DOUBLE(18,7) PRIMARY KEY UNIQUE NOT NULL,
|
|
status VARCHAR(10),
|
|
channel VARCHAR(100),
|
|
channel_group VARCHAR(30),
|
|
server_ip VARCHAR(15),
|
|
parked_time DATETIME,
|
|
grab_time DATETIME,
|
|
hangup_time DATETIME,
|
|
parked_sec INT(10),
|
|
talked_sec INT(10),
|
|
extension VARCHAR(100),
|
|
user VARCHAR(20),
|
|
index (parked_time)
|
|
);
|
|
|
|
CREATE TABLE vicidial_manager (
|
|
man_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
uniqueid DOUBLE(18,7),
|
|
entry_date DATETIME,
|
|
status ENUM('NEW','QUEUE','SENT','UPDATED','DEAD'),
|
|
response ENUM('Y','N'),
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
channel VARCHAR(100),
|
|
action VARCHAR(20),
|
|
callerid VARCHAR(20),
|
|
cmd_line_b VARCHAR(100),
|
|
cmd_line_c VARCHAR(100),
|
|
cmd_line_d VARCHAR(100),
|
|
cmd_line_e VARCHAR(100),
|
|
cmd_line_f VARCHAR(100),
|
|
cmd_line_g VARCHAR(100),
|
|
cmd_line_h VARCHAR(100),
|
|
cmd_line_i VARCHAR(100),
|
|
cmd_line_j VARCHAR(100),
|
|
cmd_line_k VARCHAR(100),
|
|
index (callerid),
|
|
index (uniqueid),
|
|
index serverstat(server_ip,status)
|
|
);
|
|
|
|
CREATE TABLE vicidial_list (
|
|
lead_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
entry_date DATETIME,
|
|
modify_date TIMESTAMP,
|
|
status VARCHAR(6),
|
|
user VARCHAR(20),
|
|
vendor_lead_code VARCHAR(20),
|
|
source_id VARCHAR(6),
|
|
list_id BIGINT(14) UNSIGNED,
|
|
gmt_offset_now DECIMAL(4,2) DEFAULT '0.00',
|
|
called_since_last_reset ENUM('Y','N','Y1','Y2','Y3','Y4','Y5','Y6','Y7','Y8','Y9','Y10') default 'N',
|
|
phone_code VARCHAR(10),
|
|
phone_number VARCHAR(12),
|
|
title VARCHAR(4),
|
|
first_name VARCHAR(30),
|
|
middle_initial VARCHAR(1),
|
|
last_name VARCHAR(30),
|
|
address1 VARCHAR(100),
|
|
address2 VARCHAR(100),
|
|
address3 VARCHAR(100),
|
|
city VARCHAR(50),
|
|
state VARCHAR(2),
|
|
province VARCHAR(50),
|
|
postal_code VARCHAR(10),
|
|
country_code VARCHAR(3),
|
|
gender ENUM('M','F'),
|
|
date_of_birth DATE,
|
|
alt_phone VARCHAR(12),
|
|
email VARCHAR(70),
|
|
security_phrase VARCHAR(100),
|
|
comments VARCHAR(255),
|
|
called_count INT(8) UNSIGNED NOT NULL default '0',
|
|
index (phone_number),
|
|
index (list_id),
|
|
index (called_since_last_reset),
|
|
index (status),
|
|
index (gmt_offset_now)
|
|
);
|
|
|
|
CREATE TABLE vicidial_hopper (
|
|
hopper_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
lead_id INT(9) UNSIGNED NOT NULL,
|
|
campaign_id VARCHAR(8),
|
|
status ENUM('READY','QUEUE','INCALL','DONE') default 'READY',
|
|
user VARCHAR(20),
|
|
list_id BIGINT(14) UNSIGNED NOT NULL,
|
|
gmt_offset_now DECIMAL(4,2) DEFAULT '0.00',
|
|
state VARCHAR(2) default '',
|
|
index (lead_id)
|
|
);
|
|
|
|
CREATE TABLE vicidial_live_agents (
|
|
live_agent_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
user VARCHAR(20),
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
conf_exten VARCHAR(20),
|
|
extension VARCHAR(100),
|
|
status ENUM('READY','QUEUE','INCALL','PAUSED','CLOSER') default 'PAUSED',
|
|
lead_id INT(9) UNSIGNED NOT NULL,
|
|
campaign_id VARCHAR(8),
|
|
uniqueid DOUBLE(18,7),
|
|
callerid VARCHAR(20),
|
|
channel VARCHAR(100),
|
|
random_id INT(8) UNSIGNED,
|
|
last_call_time DATETIME,
|
|
last_update_time TIMESTAMP,
|
|
last_call_finish DATETIME,
|
|
closer_campaigns TEXT,
|
|
call_server_ip VARCHAR(15),
|
|
user_level INT(2) default '0',
|
|
index (random_id),
|
|
index (last_call_time),
|
|
index (last_update_time),
|
|
index (last_call_finish)
|
|
);
|
|
|
|
CREATE TABLE vicidial_auto_calls (
|
|
auto_call_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
campaign_id VARCHAR(20),
|
|
status ENUM('SENT','RINGING','LIVE','XFER','PAUSED','CLOSER','BUSY','DISCONNECT') default 'PAUSED',
|
|
lead_id INT(9) UNSIGNED NOT NULL,
|
|
uniqueid DOUBLE(18,7),
|
|
callerid VARCHAR(20),
|
|
channel VARCHAR(100),
|
|
phone_code VARCHAR(10),
|
|
phone_number VARCHAR(12),
|
|
call_time DATETIME,
|
|
call_type ENUM('IN','OUT') default 'OUT',
|
|
index (uniqueid),
|
|
index (callerid),
|
|
index (call_time)
|
|
);
|
|
|
|
CREATE TABLE vicidial_log (
|
|
uniqueid DOUBLE(18,7) PRIMARY KEY UNIQUE NOT NULL,
|
|
lead_id INT(9) UNSIGNED NOT NULL,
|
|
list_id BIGINT(14) UNSIGNED,
|
|
campaign_id VARCHAR(8),
|
|
call_date DATETIME,
|
|
start_epoch INT(10) UNSIGNED,
|
|
end_epoch INT(10) UNSIGNED,
|
|
length_in_sec INT(10),
|
|
status VARCHAR(6),
|
|
phone_code VARCHAR(10),
|
|
phone_number VARCHAR(12),
|
|
user VARCHAR(20),
|
|
comments VARCHAR(255),
|
|
processed ENUM('Y','N'),
|
|
index (lead_id),
|
|
index (call_date)
|
|
);
|
|
|
|
CREATE TABLE vicidial_closer_log (
|
|
closecallid INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
lead_id INT(9) UNSIGNED NOT NULL,
|
|
list_id BIGINT(14) UNSIGNED,
|
|
campaign_id VARCHAR(20),
|
|
call_date DATETIME,
|
|
start_epoch INT(10) UNSIGNED,
|
|
end_epoch INT(10) UNSIGNED,
|
|
length_in_sec INT(10),
|
|
status VARCHAR(6),
|
|
phone_code VARCHAR(10),
|
|
phone_number VARCHAR(12),
|
|
user VARCHAR(20),
|
|
comments VARCHAR(255),
|
|
processed ENUM('Y','N'),
|
|
queue_seconds DECIMAL(7,2) default '0',
|
|
index (lead_id),
|
|
index (call_date)
|
|
);
|
|
|
|
CREATE TABLE vicidial_xfer_log (
|
|
xfercallid INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
lead_id INT(9) UNSIGNED NOT NULL,
|
|
list_id BIGINT(14) UNSIGNED,
|
|
campaign_id VARCHAR(20),
|
|
call_date DATETIME,
|
|
phone_code VARCHAR(10),
|
|
phone_number VARCHAR(12),
|
|
user VARCHAR(20),
|
|
closer VARCHAR(20),
|
|
index (lead_id),
|
|
index (call_date)
|
|
);
|
|
|
|
CREATE TABLE vicidial_users (
|
|
user_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
user VARCHAR(20),
|
|
pass VARCHAR(20),
|
|
full_name VARCHAR(50),
|
|
user_level INT(2),
|
|
user_group VARCHAR(20),
|
|
phone_login VARCHAR(20),
|
|
phone_pass VARCHAR(20),
|
|
delete_users ENUM('0','1') default '0',
|
|
delete_user_groups ENUM('0','1') default '0',
|
|
delete_lists ENUM('0','1') default '0',
|
|
delete_campaigns ENUM('0','1') default '0',
|
|
delete_ingroups ENUM('0','1') default '0',
|
|
delete_remote_agents ENUM('0','1') default '0',
|
|
load_leads ENUM('0','1') default '0',
|
|
campaign_detail ENUM('0','1') default '0',
|
|
ast_admin_access ENUM('0','1') default '0',
|
|
ast_delete_phones ENUM('0','1') default '0',
|
|
delete_scripts ENUM('0','1') default '0',
|
|
modify_leads ENUM('0','1') default '0',
|
|
hotkeys_active ENUM('0','1') default '0',
|
|
change_agent_campaign ENUM('0','1') default '0',
|
|
agent_choose_ingroups ENUM('0','1') default '1',
|
|
closer_campaigns TEXT,
|
|
scheduled_callbacks ENUM('0','1') default '1',
|
|
agentonly_callbacks ENUM('0','1') default '0',
|
|
agentcall_manual ENUM('0','1') default '0',
|
|
vicidial_recording ENUM('0','1') default '1',
|
|
vicidial_transfers ENUM('0','1') default '1',
|
|
delete_filters ENUM('0','1') default '0',
|
|
alter_agent_interface_options ENUM('0','1') default '0',
|
|
closer_default_blended ENUM('0','1') default '0',
|
|
delete_call_times ENUM('0','1') default '0',
|
|
modify_call_times ENUM('0','1') default '0',
|
|
index (user)
|
|
);
|
|
|
|
CREATE TABLE vicidial_user_log (
|
|
user_log_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
user VARCHAR(20),
|
|
event VARCHAR(50),
|
|
campaign_id VARCHAR(8),
|
|
event_date DATETIME,
|
|
event_epoch INT(10) UNSIGNED,
|
|
index (user)
|
|
);
|
|
|
|
CREATE TABLE vicidial_user_groups (
|
|
user_group VARCHAR(20) NOT NULL,
|
|
group_name VARCHAR(40) NOT NULL
|
|
);
|
|
|
|
CREATE TABLE vicidial_campaigns (
|
|
campaign_id VARCHAR(8) PRIMARY KEY UNIQUE NOT NULL,
|
|
campaign_name VARCHAR(40),
|
|
active ENUM('Y','N'),
|
|
dial_status_a VARCHAR(6),
|
|
dial_status_b VARCHAR(6),
|
|
dial_status_c VARCHAR(6),
|
|
dial_status_d VARCHAR(6),
|
|
dial_status_e VARCHAR(6),
|
|
lead_order VARCHAR(20),
|
|
park_ext VARCHAR(10),
|
|
park_file_name VARCHAR(10),
|
|
web_form_address VARCHAR(255),
|
|
allow_closers ENUM('Y','N'),
|
|
hopper_level INT(8) UNSIGNED default '1',
|
|
auto_dial_level VARCHAR(6) default '0',
|
|
next_agent_call ENUM('random','oldest_call_start','oldest_call_finish','overall_user_level') default 'oldest_call_finish',
|
|
local_call_time VARCHAR(10) DEFAULT '9am-9pm',
|
|
voicemail_ext VARCHAR(10),
|
|
dial_timeout TINYINT UNSIGNED default '60',
|
|
dial_prefix VARCHAR(20) default '9',
|
|
campaign_cid VARCHAR(10) default '0000000000',
|
|
campaign_vdad_exten VARCHAR(20) default '8365',
|
|
campaign_rec_exten VARCHAR(20) default '8309',
|
|
campaign_recording ENUM('NEVER','ONDEMAND','ALLCALLS','ALLFORCE') default 'ONDEMAND',
|
|
campaign_rec_filename VARCHAR(50) default 'FULLDATE_CUSTPHONE',
|
|
campaign_script VARCHAR(10),
|
|
get_call_launch ENUM('NONE','SCRIPT','WEBFORM') default 'NONE',
|
|
am_message_exten VARCHAR(20),
|
|
amd_send_to_vmx ENUM('Y','N') default 'N',
|
|
xferconf_a_dtmf VARCHAR(50),
|
|
xferconf_a_number VARCHAR(50),
|
|
xferconf_b_dtmf VARCHAR(50),
|
|
xferconf_b_number VARCHAR(50),
|
|
alt_number_dialing ENUM('Y','N') default 'N',
|
|
scheduled_callbacks ENUM('Y','N') default 'N',
|
|
lead_filter_id VARCHAR(10) default 'NONE',
|
|
drop_call_seconds TINYINT(3) unsigned default '5',
|
|
safe_harbor_message ENUM('Y','N') default 'N',
|
|
safe_harbor_exten VARCHAR(20) default '8307',
|
|
display_dialable_count ENUM('Y','N') default 'Y',
|
|
wrapup_seconds SMALLINT(3) UNSIGNED default '0',
|
|
wrapup_message VARCHAR(255) default 'Wrapup Call',
|
|
closer_campaigns TEXT default '',
|
|
use_internal_dnc ENUM('Y','N') default 'N',
|
|
allcalls_delay SMALLINT(3) UNSIGNED default '0',
|
|
omit_phone_code ENUM('Y','N') default 'N',
|
|
dial_method ENUM('MANUAL','RATIO','ADAPT_HARD_LIMIT','ADAPT_TAPERED','ADAPT_AVERAGE') default 'MANUAL',
|
|
available_only_ratio_tally ENUM('Y','N') default 'N',
|
|
adaptive_dropped_percentage SMALLINT(3) default '3',
|
|
adaptive_maximum_level VARCHAR(6) default '3.0',
|
|
adaptive_latest_server_time VARCHAR(4) default '2100',
|
|
adaptive_intensity VARCHAR(6) default '0',
|
|
adaptive_dl_diff_target SMALLINT(3) default '0'
|
|
);
|
|
|
|
CREATE TABLE vicidial_lists (
|
|
list_id BIGINT(14) UNSIGNED PRIMARY KEY UNIQUE NOT NULL,
|
|
list_name VARCHAR(30),
|
|
campaign_id VARCHAR(8),
|
|
active ENUM('Y','N')
|
|
);
|
|
|
|
CREATE TABLE vicidial_statuses (
|
|
status VARCHAR(6) PRIMARY KEY UNIQUE NOT NULL,
|
|
status_name VARCHAR(30),
|
|
selectable ENUM('Y','N')
|
|
);
|
|
|
|
CREATE TABLE vicidial_campaign_statuses (
|
|
status VARCHAR(6) NOT NULL,
|
|
status_name VARCHAR(30),
|
|
selectable ENUM('Y','N'),
|
|
campaign_id VARCHAR(8),
|
|
index (campaign_id)
|
|
);
|
|
|
|
CREATE TABLE vicidial_campaign_hotkeys (
|
|
status VARCHAR(6) NOT NULL,
|
|
hotkey VARCHAR(1) NOT NULL,
|
|
status_name VARCHAR(30),
|
|
selectable ENUM('Y','N'),
|
|
campaign_id VARCHAR(8),
|
|
index (campaign_id)
|
|
);
|
|
|
|
CREATE TABLE vicidial_conferences (
|
|
conf_exten INT(7) UNSIGNED NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
extension VARCHAR(100)
|
|
);
|
|
|
|
CREATE TABLE vicidial_phone_codes (
|
|
country_code SMALLINT(5) UNSIGNED,
|
|
country CHAR(3),
|
|
areacode CHAR(3),
|
|
state VARCHAR(4),
|
|
GMT_offset VARCHAR(5),
|
|
DST enum('Y','N'),
|
|
DST_range VARCHAR(8),
|
|
geographic_description VARCHAR(30)
|
|
);
|
|
|
|
CREATE TABLE vicidial_inbound_groups (
|
|
group_id VARCHAR(20) PRIMARY KEY UNIQUE NOT NULL,
|
|
group_name VARCHAR(30),
|
|
group_color VARCHAR(7),
|
|
active ENUM('Y','N'),
|
|
web_form_address VARCHAR(255),
|
|
voicemail_ext VARCHAR(10),
|
|
next_agent_call ENUM('random','oldest_call_start','oldest_call_finish','overall_user_level') default 'oldest_call_finish',
|
|
fronter_display ENUM('Y','N') default 'Y',
|
|
ingroup_script VARCHAR(10),
|
|
get_call_launch ENUM('NONE','SCRIPT','WEBFORM') default 'NONE',
|
|
xferconf_a_dtmf VARCHAR(50),
|
|
xferconf_a_number VARCHAR(50),
|
|
xferconf_b_dtmf VARCHAR(50),
|
|
xferconf_b_number VARCHAR(50),
|
|
drop_call_seconds SMALLINT(4) unsigned default '360',
|
|
drop_message ENUM('Y','N') default 'N',
|
|
drop_exten VARCHAR(20) default '8307'
|
|
);
|
|
|
|
CREATE TABLE vicidial_stations (
|
|
agent_station VARCHAR(10) PRIMARY KEY UNIQUE NOT NULL,
|
|
phone_channel VARCHAR(100),
|
|
computer_ip VARCHAR(15) NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
DB_server_ip VARCHAR(15) NOT NULL,
|
|
DB_user VARCHAR(15),
|
|
DB_pass VARCHAR(15),
|
|
DB_port VARCHAR(6)
|
|
);
|
|
|
|
CREATE TABLE vicidial_remote_agents (
|
|
remote_agent_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
user_start VARCHAR(20),
|
|
number_of_lines TINYINT UNSIGNED default '1',
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
conf_exten VARCHAR(20),
|
|
status ENUM('ACTIVE','INACTIVE') default 'INACTIVE',
|
|
campaign_id VARCHAR(8),
|
|
closer_campaigns TEXT
|
|
);
|
|
|
|
CREATE TABLE live_inbound_log (
|
|
uniqueid DOUBLE(18,7) NOT NULL,
|
|
channel VARCHAR(100) NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
caller_id VARCHAR(30),
|
|
extension VARCHAR(100),
|
|
phone_ext VARCHAR(40),
|
|
start_time DATETIME,
|
|
acknowledged ENUM('Y','N') default 'N',
|
|
inbound_number VARCHAR(20),
|
|
comment_a VARCHAR(50),
|
|
comment_b VARCHAR(50),
|
|
comment_c VARCHAR(50),
|
|
comment_d VARCHAR(50),
|
|
comment_e VARCHAR(50),
|
|
index (uniqueid),
|
|
index (phone_ext),
|
|
index (start_time)
|
|
);
|
|
|
|
CREATE TABLE web_client_sessions (
|
|
extension VARCHAR(100) NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
program ENUM('agc','vicidial','monitor','other') default 'agc',
|
|
start_time DATETIME NOT NULL,
|
|
session_name VARCHAR(40) UNIQUE NOT NULL
|
|
);
|
|
|
|
CREATE TABLE server_performance (
|
|
start_time DATETIME NOT NULL,
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
sysload INT(6) NOT NULL,
|
|
freeram SMALLINT(5) UNSIGNED NOT NULL,
|
|
usedram SMALLINT(5) UNSIGNED NOT NULL,
|
|
processes SMALLINT(4) UNSIGNED NOT NULL,
|
|
channels_total SMALLINT(4) UNSIGNED NOT NULL,
|
|
trunks_total SMALLINT(4) UNSIGNED NOT NULL,
|
|
clients_total SMALLINT(4) UNSIGNED NOT NULL,
|
|
clients_zap SMALLINT(4) UNSIGNED NOT NULL,
|
|
clients_iax SMALLINT(4) UNSIGNED NOT NULL,
|
|
clients_local SMALLINT(4) UNSIGNED NOT NULL,
|
|
clients_sip SMALLINT(4) UNSIGNED NOT NULL,
|
|
live_recordings SMALLINT(4) UNSIGNED NOT NULL,
|
|
cpu_user_percent SMALLINT(3) UNSIGNED NOT NULL default '0',
|
|
cpu_system_percent SMALLINT(3) UNSIGNED NOT NULL default '0',
|
|
cpu_idle_percent SMALLINT(3) UNSIGNED NOT NULL default '0'
|
|
);
|
|
|
|
CREATE TABLE vicidial_agent_log (
|
|
agent_log_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
user VARCHAR(20),
|
|
server_ip VARCHAR(15) NOT NULL,
|
|
event_time DATETIME,
|
|
lead_id INT(9) UNSIGNED,
|
|
campaign_id VARCHAR(8),
|
|
pause_epoch INT(10) UNSIGNED,
|
|
pause_sec SMALLINT(5) UNSIGNED default '0',
|
|
wait_epoch INT(10) UNSIGNED,
|
|
wait_sec SMALLINT(5) UNSIGNED default '0',
|
|
talk_epoch INT(10) UNSIGNED,
|
|
talk_sec SMALLINT(5) UNSIGNED default '0',
|
|
dispo_epoch INT(10) UNSIGNED,
|
|
dispo_sec SMALLINT(5) UNSIGNED default '0',
|
|
status VARCHAR(6)
|
|
);
|
|
|
|
CREATE TABLE vicidial_scripts (
|
|
script_id VARCHAR(10) PRIMARY KEY UNIQUE NOT NULL,
|
|
script_name VARCHAR(50),
|
|
script_comments VARCHAR(255),
|
|
script_text TEXT,
|
|
active ENUM('Y','N')
|
|
);
|
|
|
|
CREATE TABLE phone_favorites (
|
|
extension VARCHAR(100),
|
|
server_ip VARCHAR(15),
|
|
extensions_list TEXT
|
|
);
|
|
|
|
CREATE TABLE vicidial_callbacks (
|
|
callback_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY NOT NULL,
|
|
lead_id INT(9) UNSIGNED,
|
|
list_id BIGINT(14) UNSIGNED,
|
|
campaign_id VARCHAR(8),
|
|
status VARCHAR(10),
|
|
entry_time DATETIME,
|
|
callback_time DATETIME,
|
|
modify_date TIMESTAMP,
|
|
user VARCHAR(20),
|
|
recipient ENUM('USERONLY','ANYONE'),
|
|
comments VARCHAR(255),
|
|
index (lead_id),
|
|
index (status),
|
|
index (callback_time)
|
|
);
|
|
|
|
CREATE TABLE vicidial_list_pins (
|
|
pins_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY NOT NULL,
|
|
entry_time DATETIME,
|
|
phone_number VARCHAR(12),
|
|
lead_id INT(9) UNSIGNED,
|
|
campaign_id VARCHAR(20),
|
|
product_code VARCHAR(20),
|
|
user VARCHAR(20),
|
|
digits VARCHAR(20),
|
|
index (lead_id),
|
|
index (phone_number),
|
|
index (entry_time)
|
|
);
|
|
|
|
CREATE TABLE vicidial_lead_filters (
|
|
lead_filter_id VARCHAR(10) PRIMARY KEY NOT NULL,
|
|
lead_filter_name VARCHAR(30) NOT NULL,
|
|
lead_filter_comments VARCHAR(255),
|
|
lead_filter_sql TEXT
|
|
);
|
|
|
|
CREATE TABLE vicidial_call_times (
|
|
call_time_id VARCHAR(10) PRIMARY KEY NOT NULL,
|
|
call_time_name VARCHAR(30) NOT NULL,
|
|
call_time_comments VARCHAR(255) default '',
|
|
ct_default_start SMALLINT(4) unsigned NOT NULL default '900',
|
|
ct_default_stop SMALLINT(4) unsigned NOT NULL default '2100',
|
|
ct_sunday_start SMALLINT(4) unsigned default '0',
|
|
ct_sunday_stop SMALLINT(4) unsigned default '0',
|
|
ct_monday_start SMALLINT(4) unsigned default '0',
|
|
ct_monday_stop SMALLINT(4) unsigned default '0',
|
|
ct_tuesday_start SMALLINT(4) unsigned default '0',
|
|
ct_tuesday_stop SMALLINT(4) unsigned default '0',
|
|
ct_wednesday_start SMALLINT(4) unsigned default '0',
|
|
ct_wednesday_stop SMALLINT(4) unsigned default '0',
|
|
ct_thursday_start SMALLINT(4) unsigned default '0',
|
|
ct_thursday_stop SMALLINT(4) unsigned default '0',
|
|
ct_friday_start SMALLINT(4) unsigned default '0',
|
|
ct_friday_stop SMALLINT(4) unsigned default '0',
|
|
ct_saturday_start SMALLINT(4) unsigned default '0',
|
|
ct_saturday_stop SMALLINT(4) unsigned default '0',
|
|
ct_state_call_times TEXT default ''
|
|
);
|
|
|
|
CREATE TABLE vicidial_state_call_times (
|
|
state_call_time_id VARCHAR(10) PRIMARY KEY NOT NULL,
|
|
state_call_time_state VARCHAR(2) NOT NULL,
|
|
state_call_time_name VARCHAR(30) NOT NULL,
|
|
state_call_time_comments VARCHAR(255) default '',
|
|
sct_default_start SMALLINT(4) unsigned NOT NULL default '900',
|
|
sct_default_stop SMALLINT(4) unsigned NOT NULL default '2100',
|
|
sct_sunday_start SMALLINT(4) unsigned default '0',
|
|
sct_sunday_stop SMALLINT(4) unsigned default '0',
|
|
sct_monday_start SMALLINT(4) unsigned default '0',
|
|
sct_monday_stop SMALLINT(4) unsigned default '0',
|
|
sct_tuesday_start SMALLINT(4) unsigned default '0',
|
|
sct_tuesday_stop SMALLINT(4) unsigned default '0',
|
|
sct_wednesday_start SMALLINT(4) unsigned default '0',
|
|
sct_wednesday_stop SMALLINT(4) unsigned default '0',
|
|
sct_thursday_start SMALLINT(4) unsigned default '0',
|
|
sct_thursday_stop SMALLINT(4) unsigned default '0',
|
|
sct_friday_start SMALLINT(4) unsigned default '0',
|
|
sct_friday_stop SMALLINT(4) unsigned default '0',
|
|
sct_saturday_start SMALLINT(4) unsigned default '0',
|
|
sct_saturday_stop SMALLINT(4) unsigned default '0'
|
|
);
|
|
|
|
CREATE TABLE vicidial_campaign_stats (
|
|
campaign_id VARCHAR(20) PRIMARY KEY NOT NULL,
|
|
update_time TIMESTAMP,
|
|
dialable_leads INT(9) UNSIGNED default '0',
|
|
calls_today INT(9) UNSIGNED default '0',
|
|
drops_today INT(9) UNSIGNED default '0',
|
|
drops_today_pct VARCHAR(6) default '0',
|
|
calls_hour INT(9) UNSIGNED default '0',
|
|
drops_hour INT(9) UNSIGNED default '0',
|
|
drops_hour_pct VARCHAR(6) default '0',
|
|
calls_halfhour INT(9) UNSIGNED default '0',
|
|
drops_halfhour INT(9) UNSIGNED default '0',
|
|
drops_halfhour_pct VARCHAR(6) default '0',
|
|
calls_fivemin INT(9) UNSIGNED default '0',
|
|
drops_fivemin INT(9) UNSIGNED default '0',
|
|
drops_fivemin_pct VARCHAR(6) default '0',
|
|
calls_onemin INT(9) UNSIGNED default '0',
|
|
drops_onemin INT(9) UNSIGNED default '0',
|
|
drops_onemin_pct VARCHAR(6) default '0',
|
|
differential_onemin VARCHAR(20) default '0',
|
|
agents_average_onemin VARCHAR(20) default '0'
|
|
);
|
|
|
|
CREATE TABLE vicidial_dnc (
|
|
phone_number VARCHAR(12) PRIMARY KEY NOT NULL
|
|
);
|
|
|
|
CREATE TABLE vicidial_lead_recycle (
|
|
recycle_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY UNIQUE NOT NULL,
|
|
campaign_id VARCHAR(8),
|
|
status VARCHAR(6) NOT NULL,
|
|
attempt_delay SMALLINT(5) UNSIGNED default '1800',
|
|
attempt_maximum TINYINT(3) UNSIGNED default '32',
|
|
active ENUM('Y','N') default 'N',
|
|
index (campaign_id)
|
|
);
|
|
|
|
|
|
|
|
INSERT INTO vicidial_call_times SET call_time_id='24hours',call_time_name='default 24 hours calling',ct_default_start='0',ct_default_stop='2400';
|
|
INSERT INTO vicidial_call_times SET call_time_id='9am-9pm',call_time_name='default 9am to 9pm calling',ct_default_start='900',ct_default_stop='2100';
|
|
INSERT INTO vicidial_call_times SET call_time_id='9am-5pm',call_time_name='default 9am to 5pm calling',ct_default_start='900',ct_default_stop='1700';
|
|
INSERT INTO vicidial_call_times SET call_time_id='12pm-5pm',call_time_name='default 12pm to 5pm calling',ct_default_start='1200',ct_default_stop='1700';
|
|
INSERT INTO vicidial_call_times SET call_time_id='12pm-9pm',call_time_name='default 12pm to 9pm calling',ct_default_start='1200',ct_default_stop='1200';
|
|
INSERT INTO vicidial_call_times SET call_time_id='5pm-9pm',call_time_name='default 5pm to 9pm calling',ct_default_start='1700',ct_default_stop='2100';
|
|
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='alabama',state_call_time_state='AL',state_call_time_name='Alabama 8am-8pm and Sunday',sct_default_start='800',sct_default_stop='2000',sct_sunday_start='2400',sct_sunday_stop='2400';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='illinois',state_call_time_state='IL',state_call_time_name='Illinois 8am',sct_default_start='800',sct_default_stop='2100';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='indiana',state_call_time_state='IN',state_call_time_name='Indiana 8pm restriction',sct_default_start='900',sct_default_stop='2000';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='kentucky',state_call_time_state='KY',state_call_time_name='Kentucky 10am restriction',sct_default_start='1000',sct_default_stop='2100';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='louisiana',state_call_time_state='LA',state_call_time_name='Louisiana 8am-8pm and Sunday',sct_default_start='800',sct_default_stop='2000',sct_sunday_start='2400',sct_sunday_stop='2400';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='massachuse',state_call_time_state='MA',state_call_time_name='Massachusetts 8am-8pm',sct_default_start='800',sct_default_stop='2000';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='mississipp',state_call_time_state='MS',state_call_time_name='Mississippi 8am-8pm and Sunday',sct_default_start='800',sct_default_stop='2000',sct_sunday_start='2400',sct_sunday_stop='2400';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='nebraska',state_call_time_state='NE',state_call_time_name='Nebraska 8am',sct_default_start='800',sct_default_stop='2100';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='nevada',state_call_time_state='NV',state_call_time_name='Nevada 8pm restriction',sct_default_start='900',sct_default_stop='2000';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='pennsylvan',state_call_time_state='PA',state_call_time_name='Pennsylvania sunday restriction',sct_sunday_start='1330',sct_sunday_stop='2100';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='rhodeislan',state_call_time_state='RI',state_call_time_name='Rhode Island restrictions',sct_default_start='900',sct_default_stop='1800',sct_sunday_start='2400',sct_sunday_stop='2400',sct_saturday_start='1000',sct_saturday_stop='1700';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='sdakota',state_call_time_state='SD',state_call_time_name='South Dakota sunday restrict',sct_sunday_start='2400',sct_sunday_stop='2400';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='tennessee',state_call_time_state='TN',state_call_time_name='Tennessee 8am',sct_default_start='800',sct_default_stop='2100';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='texas',state_call_time_state='TX',state_call_time_name='Texas sunday restriction',sct_sunday_start='1200',sct_sunday_stop='2100';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='utah',state_call_time_state='UT',state_call_time_name='Utah 8pm restriction',sct_default_start='900',sct_default_stop='2000';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='washington',state_call_time_state='WA',state_call_time_name='Washington 8am',sct_default_start='800',sct_default_stop='2100';
|
|
INSERT INTO vicidial_state_call_times SET state_call_time_id='wyoming',state_call_time_state='WY',state_call_time_name='Wyoming 8am-8pm',sct_default_start='800',sct_default_stop='2000';
|
|
|