mattf
cf21ae391e
Added 3 new reports to the admin interface: url log, lagged log and user group login reports Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server. git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
1187 lines
39 KiB
PHP
1187 lines
39 KiB
PHP
<?php
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# AST_DIDstats.php
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#
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# Copyright (C) 2013 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 90601-1443 - First build
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# 100116-0620 - Bug fixes
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# 100214-1421 - Sort menu alphabetically
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# 100216-0042 - Added popup date selector
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# 100712-1324 - Added system setting slave server option
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# 100802-2347 - Added User Group Allowed Reports option validation
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# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
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# 110703-1809 - Added download option
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# 111104-1133 - Added user_group restrictions for selecting in-groups
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# 120224-0910 - Added HTML display option with bar graphs
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# 130414-0113 - Added report logging
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# 130610-1017 - Finalized changing of all ereg instances to preg
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# 130621-0758 - Added filtering of input to prevent SQL injection attacks and new user auth
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#
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$startMS = microtime();
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require("dbconnect.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
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elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
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elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
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if (strlen($shift)<2) {$shift='ALL';}
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$report_name = 'Inbound DID Report';
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$db_source = 'M';
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$qm_conf_ct = mysql_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports > 0;";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports > 0;";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = "You are not allowed to view reports";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = "Login incorrect, please try again";
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = "Too many login attempts, try again in 15 minutes";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
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$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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}
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($group)) {$group = '';}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$stmt="select did_id,did_pattern,did_description from vicidial_inbound_dids $whereLOGadmin_viewable_groupsSQL order by did_pattern;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$groups_to_print = mysql_num_rows($rslt);
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$groups_string='|';
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$i=0;
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while ($i < $groups_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$groups[$i] = $row[0];
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$group_patterns[$i] = $row[1];
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$group_names[$i] = $row[2];
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$groups_string .= "$groups[$i]|";
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$i++;
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}
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$i=0;
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$group_string='|';
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$group_ct = count($group);
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while($i < $group_ct)
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{
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if ( (strlen($group[$i]) > 0) and (preg_match("/\|$group[$i]\|/",$groups_string)) )
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{
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$group_string .= "$group[$i]|";
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$group_SQL .= "'$group[$i]',";
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$groupQS .= "&group[]=$group[$i]";
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}
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$i++;
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}
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if ( (preg_match('/\s\-\-NONE\-\-\s/',$group_string) ) or ($group_ct < 1) )
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{
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$group_SQL = "''";
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# $group_SQL = "group_id IN('')";
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}
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else
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{
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$group_SQL = preg_replace('/,$/i', '',$group_SQL);
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# $group_SQL = "group_id IN($group_SQL)";
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}
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if (strlen($group_SQL)<3) {$group_SQL="''";}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$AMP='&';
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$QM='?';
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$group[0], $query_date, $end_date, $shift, $file_download, $report_display_type|', url='".$LOGfull_url."?DB=".$DB."&file_download=".$file_download."&query_date=".$query_date."&end_date=".$end_date."&shift=".$shift."&report_display_type=".$report_display_type."$groupQS';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$report_log_id = mysql_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysql_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect.php");
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$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$HEADER.="<HTML>\n";
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$HEADER.="<HEAD>\n";
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$HEADER.="<STYLE type=\"text/css\">\n";
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$HEADER.="<!--\n";
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$HEADER.=" .green {color: black; background-color: #99FF99}\n";
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$HEADER.=" .red {color: black; background-color: #FF9999}\n";
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$HEADER.=" .orange {color: black; background-color: #FFCC99}\n";
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$HEADER.="-->\n";
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$HEADER.=" </STYLE>\n";
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$HEADER.="<style type=\"text/css\">\n";
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$HEADER.="<!--\n";
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$HEADER.=".auraltext\n";
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$HEADER.=" {\n";
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$HEADER.=" position: absolute;\n";
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$HEADER.=" font-size: 0;\n";
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$HEADER.=" left: -1000px;\n";
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$HEADER.=" }\n";
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$HEADER.=".chart_td\n";
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$HEADER.=" {background-image: url(images/gridline58.gif); background-repeat: repeat-x; background-position: left top; border-left: 1px solid #e5e5e5; border-right: 1px solid #e5e5e5; padding:0; border-bottom: 1px solid #e5e5e5; background-color:transparent;}\n";
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$HEADER.="\n";
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$HEADER.="-->\n";
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$HEADER.="</style>\n";
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$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
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$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
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$HEADER.="<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
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$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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$short_header=1;
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if ($DB > 0)
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{
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$MAIN.="<BR>\n";
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$MAIN.="$group_ct|$group_string|$group_SQL\n";
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$MAIN.="<BR>\n";
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$MAIN.="$shift|$query_date|$end_date\n";
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$MAIN.="<BR>\n";
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}
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$MAIN.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
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$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=POST name=vicidial_report id=vicidial_report>\n";
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$MAIN.="<TABLE BORDER=0 CELLPADDING=2 CELLSPACING=2><TR><TD align=center valign=top>\n";
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$MAIN.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
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$MAIN.="<script language=\"JavaScript\">\n";
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$MAIN.="var o_cal = new tcal ({\n";
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$MAIN.=" // form name\n";
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$MAIN.=" 'formname': 'vicidial_report',\n";
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$MAIN.=" // input name\n";
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$MAIN.=" 'controlname': 'query_date'\n";
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$MAIN.="});\n";
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$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
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$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
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$MAIN.="</script>\n";
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$MAIN.="<BR> to <BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
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$MAIN.="<script language=\"JavaScript\">\n";
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$MAIN.="var o_cal = new tcal ({\n";
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$MAIN.=" // form name\n";
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$MAIN.=" 'formname': 'vicidial_report',\n";
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$MAIN.=" // input name\n";
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$MAIN.=" 'controlname': 'end_date'\n";
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$MAIN.="});\n";
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$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
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$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
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$MAIN.="</script>\n";
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$MAIN.="</TD><TD align=center valign=top>\n";
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$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
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$o=0;
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while ($groups_to_print > $o)
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{
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if (preg_match("/\|$groups[$o]\|/",$group_string))
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{$MAIN.="<option selected value=\"$groups[$o]\">$group_patterns[$o] - $group_names[$o]</option>\n";}
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else
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{$MAIN.="<option value=\"$groups[$o]\">$group_patterns[$o] - $group_names[$o]</option>\n";}
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$o++;
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}
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$MAIN.="</SELECT>\n";
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$MAIN.="</TD><TD align=center valign=top>\n";
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$MAIN.="<SELECT SIZE=1 NAME=shift>\n";
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$MAIN.="<option selected value=\"$shift\">$shift</option>\n";
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$MAIN.="<option value=\"\">--</option>\n";
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$MAIN.="<option value=\"AM\">AM</option>\n";
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$MAIN.="<option value=\"PM\">PM</option>\n";
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$MAIN.="<option value=\"ALL\">ALL</option>\n";
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$MAIN.="<option value=\"DAYTIME\">DAYTIME</option>\n";
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$MAIN.="<option value=\"10AM-6PM\">10AM-6PM</option>\n";
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$MAIN.="<option value=\"9AM-1AM\">9AM-1AM</option>\n";
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$MAIN.="<option value=\"845-1745\">845-1745</option>\n";
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$MAIN.="<option value=\"1745-100\">1745-100</option>\n";
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$MAIN.="</SELECT>\n";
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$MAIN.="</TD><TD align=left valign=top>\n";
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$MAIN.="<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
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$MAIN.=" ";
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$MAIN.="<select name='report_display_type'>";
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if ($report_display_type) {$MAIN.="<option value='$report_display_type' selected>$report_display_type</option>";}
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$MAIN.="<option value='TEXT'>TEXT</option><option value='HTML'>HTML</option></select>\n<BR><BR>";
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$MAIN.="<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
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$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"$PHP_SELF?query_date=$query_date&end_date=$end_date$groupQS&shift=$shift&DB=$DB&SUBMIT=$SUBMIT&file_download=1\">DOWNLOAD</a> | <a href=\"./admin.php?ADD=3311&did_id=$group[0]\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
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$MAIN.="</TD></TR></TABLE>\n";
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$MAIN.="</FORM>\n";
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$MAIN.="<PRE><FONT SIZE=2>";
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if (!$group)
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{
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$MAIN.="\n\n";
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$MAIN.="PLEASE SELECT A DID AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
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}
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else
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{
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|
### FOR SHIFTS IT IS BEST TO STICK TO 15-MINUTE INCREMENTS FOR START TIMES ###
|
|
|
|
if ($shift == 'AM')
|
|
{
|
|
# $time_BEGIN=$AM_shift_BEGIN;
|
|
# $time_END=$AM_shift_END;
|
|
# if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}
|
|
# if (strlen($time_END) < 6) {$time_END = "15:15:00";}
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "11:59:59";}
|
|
# if (strlen($time_BEGIN) < 6) {$time_BEGIN = "12:00:00";}
|
|
# if (strlen($time_END) < 6) {$time_END = "11:59:59";}
|
|
}
|
|
if ($shift == 'PM')
|
|
{
|
|
# $time_BEGIN=$PM_shift_BEGIN;
|
|
# $time_END=$PM_shift_END;
|
|
# if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
|
|
# if (strlen($time_END) < 6) {$time_END = "23:15:00";}
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "12:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
|
|
}
|
|
if ($shift == 'ALL')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
|
|
}
|
|
if ($shift == 'DAYTIME')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "08:45:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "00:59:59";}
|
|
}
|
|
if ($shift == '10AM-6PM')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "10:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "17:59:59";}
|
|
}
|
|
if ($shift == '9AM-1AM')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "09:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "00:59:59";}
|
|
}
|
|
if ($shift == '845-1745')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "08:45:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "17:44:59";}
|
|
}
|
|
if ($shift == '1745-100')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "17:45:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "00:59:59";}
|
|
}
|
|
|
|
$query_date_BEGIN = "$query_date $time_BEGIN";
|
|
$query_date_END = "$end_date $time_END";
|
|
|
|
$SQdate_ARY = explode(' ',$query_date_BEGIN);
|
|
$SQday_ARY = explode('-',$SQdate_ARY[0]);
|
|
$SQtime_ARY = explode(':',$SQdate_ARY[1]);
|
|
$EQdate_ARY = explode(' ',$query_date_END);
|
|
$EQday_ARY = explode('-',$EQdate_ARY[0]);
|
|
$EQtime_ARY = explode(':',$EQdate_ARY[1]);
|
|
|
|
$SQepochDAY = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
|
|
$SQepoch = mktime($SQtime_ARY[0], $SQtime_ARY[1], $SQtime_ARY[2], $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
|
|
$EQepoch = mktime($EQtime_ARY[0], $EQtime_ARY[1], $EQtime_ARY[2], $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
|
|
|
|
$SQsec = ( ($SQtime_ARY[0] * 3600) + ($SQtime_ARY[1] * 60) + ($SQtime_ARY[2] * 1) );
|
|
$EQsec = ( ($EQtime_ARY[0] * 3600) + ($EQtime_ARY[1] * 60) + ($EQtime_ARY[2] * 1) );
|
|
|
|
$DURATIONsec = ($EQepoch - $SQepoch);
|
|
$DURATIONday = intval( ($DURATIONsec / 86400) + 1 );
|
|
|
|
if ( ($EQsec < $SQsec) and ($DURATIONday < 1) )
|
|
{
|
|
$EQepoch = ($SQepochDAY + ($EQsec + 86400) );
|
|
$query_date_END = date("Y-m-d H:i:s", $EQepoch);
|
|
$DURATIONday++;
|
|
}
|
|
|
|
$MAIN.="Inbound DID Report $NOW_TIME\n";
|
|
$MAIN.="\n";
|
|
$MAIN.="Time range $DURATIONday days: $query_date_BEGIN to $query_date_END\n\n";
|
|
#$MAIN.="Time range day sec: $SQsec - $EQsec Day range in epoch: $SQepoch - $EQepoch Start: $SQepochDAY\n";
|
|
|
|
$CSV_text1.="\"Inbound DID Report\",\"$NOW_TIME\"\n\n";
|
|
$CSV_text1.="\"Time range $DURATIONday days:\",\"$query_date_BEGIN to $query_date_END\"\n\n";
|
|
|
|
$d=0;
|
|
while ($d < $DURATIONday)
|
|
{
|
|
$dSQepoch = ($SQepoch + ($d * 86400) );
|
|
$dEQepoch = ($SQepochDAY + ($EQsec + ($d * 86400) ) );
|
|
|
|
if ($EQsec < $SQsec)
|
|
{
|
|
$dEQepoch = ($dEQepoch + 86400);
|
|
}
|
|
|
|
$daySTART[$d] = date("Y-m-d H:i:s", $dSQepoch);
|
|
$dayEND[$d] = date("Y-m-d H:i:s", $dEQepoch);
|
|
|
|
$d++;
|
|
}
|
|
|
|
##########################################################################
|
|
######### CALCULATE ALL OF THE 15-MINUTE PERIODS NEEDED FOR ALL DAYS ####
|
|
|
|
### BUILD HOUR:MIN DISPLAY ARRAY ###
|
|
$i=0;
|
|
$h=4;
|
|
$j=0;
|
|
$Zhour=1;
|
|
$active_time=0;
|
|
$hour = ($SQtime_ARY[0] - 1);
|
|
$startSEC = ($SQsec - 900);
|
|
$endSEC = ($SQsec - 1);
|
|
if ($SQtime_ARY[1] > 14)
|
|
{
|
|
$h=1;
|
|
$hour++;
|
|
if ($hour < 10) {$hour = "0$hour";}
|
|
}
|
|
if ($SQtime_ARY[1] > 29) {$h=2;}
|
|
if ($SQtime_ARY[1] > 44) {$h=3;}
|
|
while ($i < 96)
|
|
{
|
|
$startSEC = ($startSEC + 900);
|
|
$endSEC = ($endSEC + 900);
|
|
$time = ' ';
|
|
if ($h >= 4)
|
|
{
|
|
$hour++;
|
|
if ($Zhour == '00')
|
|
{
|
|
$startSEC=0;
|
|
$endSEC=899;
|
|
}
|
|
$h=0;
|
|
if ($hour < 10) {$hour = "0$hour";}
|
|
$Stime="$hour:00";
|
|
$Etime="$hour:15";
|
|
$time = "+$Stime-$Etime+";
|
|
}
|
|
if ($h == 1)
|
|
{
|
|
$Stime="$hour:15";
|
|
$Etime="$hour:30";
|
|
$time = " $Stime-$Etime ";
|
|
}
|
|
if ($h == 2)
|
|
{
|
|
$Stime="$hour:30";
|
|
$Etime="$hour:45";
|
|
$time = " $Stime-$Etime ";
|
|
}
|
|
if ($h == 3)
|
|
{
|
|
$Zhour=$hour;
|
|
$Zhour++;
|
|
if ($Zhour < 10) {$Zhour = "0$Zhour";}
|
|
if ($Zhour == 24) {$Zhour = "00";}
|
|
$Stime="$hour:45";
|
|
$Etime="$Zhour:00";
|
|
$time = " $Stime-$Etime ";
|
|
if ($Zhour == '00')
|
|
{$hour = ($Zhour - 1);}
|
|
}
|
|
|
|
if ( ( ($startSEC >= $SQsec) and ($endSEC <= $EQsec) and ($EQsec > $SQsec) ) or
|
|
( ($startSEC >= $SQsec) and ($EQsec < $SQsec) ) or
|
|
( ($endSEC <= $EQsec) and ($EQsec < $SQsec) ) )
|
|
{
|
|
$HMdisplay[$j] = $time;
|
|
$HMstart[$j] = $Stime;
|
|
$HMend[$j] = $Etime;
|
|
$HMSepoch[$j] = $startSEC;
|
|
$HMEepoch[$j] = $endSEC;
|
|
|
|
$j++;
|
|
}
|
|
|
|
$h++;
|
|
$i++;
|
|
}
|
|
|
|
$TOTintervals = $j;
|
|
|
|
|
|
### GRAB ALL RECORDS WITHIN RANGE FROM THE DATABASE ###
|
|
$stmt="select UNIX_TIMESTAMP(call_date),extension from vicidial_did_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and did_id IN($group_SQL);";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$records_to_grab = mysql_num_rows($rslt);
|
|
$i=0;
|
|
$extension[0]='';
|
|
while ($i < $records_to_grab)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$dt[$i] = 0;
|
|
$ut[$i] = ($row[0] - $SQepochDAY);
|
|
$extension[$i] = $row[1];
|
|
while($ut[$i] >= 86400)
|
|
{
|
|
$ut[$i] = ($ut[$i] - 86400);
|
|
$dt[$i]++;
|
|
}
|
|
if ( ($ut[$i] <= $EQsec) and ($EQsec < $SQsec) )
|
|
{
|
|
$dt[$i] = ($dt[$i] - 1);
|
|
}
|
|
|
|
$i++;
|
|
}
|
|
|
|
### Find default route
|
|
$default_route='';
|
|
$stmt="select did_route from vicidial_inbound_dids where did_pattern='default';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$Drecords_to_grab = mysql_num_rows($rslt);
|
|
if ($Drecords_to_grab > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$default_route = $row[0];
|
|
}
|
|
|
|
###################################################
|
|
### TOTALS DID SUMMARY SECTION ###
|
|
if (strlen($extension[0]) > 0)
|
|
{
|
|
$ASCII_text.="DID Summary:\n";
|
|
$ASCII_text.="+--------------------+--------------------------------+------------+------------+\n";
|
|
$ASCII_text.="| DID | DESCRIPTION | ROUTE | CALLS |\n";
|
|
$ASCII_text.="+--------------------+--------------------------------+------------+------------+\n";
|
|
|
|
$CSV_text1.="\"DID Summary:\"\n";
|
|
$CSV_text1.="\"DID\",\"DESCRIPTION\",\"ROUTE\",\"CALLS\"\n";
|
|
|
|
$GRAPH_text.="</PRE><table cellspacing=\"1\" cellpadding=\"0\" bgcolor=\"white\" summary=\"DID Summary\" class=\"horizontalgraph\">\n";
|
|
$GRAPH_text.=" <caption align=\"top\">DID Summary:</caption>\n";
|
|
$GRAPH_text.="<tr>\n";
|
|
$GRAPH_text.="<th class=\"thgraph\" scope=\"col\">DID</th>\n";
|
|
$GRAPH_text.="<th class=\"thgraph\" scope=\"col\">CALLS</th>\n";
|
|
$GRAPH_text.="</tr>\n";
|
|
|
|
|
|
$stats_array = array_group_count($extension, 'desc');
|
|
$stats_array_ct = count($stats_array);
|
|
|
|
$d=0;
|
|
$max_calls=1;
|
|
while ($d < $stats_array_ct)
|
|
{
|
|
$stat_description = ' *** default *** ';
|
|
$stat_route = $default_route;
|
|
|
|
$stat_record_array = explode(' ',$stats_array[$d]);
|
|
$stat_count = ($stat_record_array[0] + 0);
|
|
$stat_pattern = $stat_record_array[1];
|
|
if ($stat_count>$max_calls) {$max_calls=$stat_count;}
|
|
$graph_stats[$d][0]=$stat_count;
|
|
$graph_stats[$d][1]=$stat_pattern;
|
|
|
|
$stmt="select did_description,did_route from vicidial_inbound_dids where did_pattern='$stat_pattern';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$details_to_grab = mysql_num_rows($rslt);
|
|
if ($details_to_grab > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$stat_description = $row[0];
|
|
$stat_route = $row[1];
|
|
}
|
|
|
|
$totCALLS = ($totCALLS + $stat_count);
|
|
$stat_pattern = sprintf("%-18s", $stat_pattern);
|
|
$stat_description = sprintf("%-30s", $stat_description);
|
|
while (strlen($stat_description) > 30) {$stat_description = preg_replace('/.$/i', '',$stat_description);}
|
|
$stat_route = sprintf("%-10s", $stat_route);
|
|
$stat_count = sprintf("%10s", $stat_count);
|
|
|
|
$CSV_text1.="\"$stat_pattern\",\"$stat_description\",\"$stat_route\",\"$stat_count\"\n";
|
|
|
|
$stat_pattern = "<a href=\"admin.php?ADD=3311&did_pattern=$stat_pattern\">$stat_pattern</a>";
|
|
|
|
$ASCII_text.="| $stat_pattern | $stat_description | $stat_route | $stat_count |\n";
|
|
$d++;
|
|
}
|
|
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
if ($d==0) {$class=" first";} else if (($d+1)==count($graph_stats)) {$class=" last";} else {$class="";}
|
|
$GRAPH_text.=" <tr>\n";
|
|
$GRAPH_text.=" <td class=\"chart_td$class\">".$graph_stats[$d][1]."</td>\n";
|
|
$GRAPH_text.=" <td nowrap class=\"chart_td value$class\"><img src=\"images/bar.png\" alt=\"\" width=\"".round(400*$graph_stats[$d][0]/$max_calls)."\" height=\"16\" />".$graph_stats[$d][0]."</td>\n";
|
|
$GRAPH_text.=" </tr>\n";
|
|
}
|
|
$GRAPH_text.=" <tr>\n";
|
|
$GRAPH_text.=" <th class=\"thgraph\" scope=\"col\">TOTAL CALLS:</th>\n";
|
|
$GRAPH_text.=" <th class=\"thgraph\" scope=\"col\">".trim($totCALLS)."</th>\n";
|
|
$GRAPH_text.=" </tr>\n";
|
|
$GRAPH_text.="</table><PRE>\n";
|
|
|
|
$FtotCALLS = sprintf("%10s", $totCALLS);
|
|
|
|
$ASCII_text.="+--------------------+--------------------------------+------------+------------+\n";
|
|
$ASCII_text.="| TOTALS | $FtotCALLS |\n";
|
|
$ASCII_text.="+------------------------------------------------------------------+------------+\n";
|
|
$CSV_text1.="\"\",\"\",\"TOTALS\",\"$FtotCALLS\"\n";
|
|
#$MAIN.=$GRAPH;
|
|
|
|
}
|
|
|
|
|
|
|
|
### PARSE THROUGH ALL RECORDS AND GENERATE STATS ###
|
|
$MT[0]='0';
|
|
$totCALLS=0;
|
|
$totCALLSmax=0;
|
|
$totCALLSdate=$MT;
|
|
$qrtCALLS=$MT;
|
|
$qrtCALLSavg=$MT;
|
|
$qrtCALLSmax=$MT;
|
|
$j=0;
|
|
while ($j < $TOTintervals)
|
|
{
|
|
$jd__0[$j]=0; $jd_20[$j]=0; $jd_40[$j]=0; $jd_60[$j]=0; $jd_80[$j]=0; $jd100[$j]=0; $jd120[$j]=0; $jd121[$j]=0;
|
|
$Phd__0[$j]=0; $Phd_20[$j]=0; $Phd_40[$j]=0; $Phd_60[$j]=0; $Phd_80[$j]=0; $Phd100[$j]=0; $Phd120[$j]=0; $Phd121[$j]=0;
|
|
$qrtCALLS[$j]=0; $qrtCALLSmax[$j]=0;
|
|
$i=0;
|
|
while ($i < $records_to_grab)
|
|
{
|
|
if ( ($ut[$i] >= $HMSepoch[$j]) and ($ut[$i] <= $HMEepoch[$j]) )
|
|
{
|
|
$totCALLS++;
|
|
$qrtCALLS[$j]++;
|
|
$dtt = $dt[$i];
|
|
$totCALLSdate[$dtt]++;
|
|
if ($totCALLSmax < $ls[$i]) {$totCALLSmax = $ls[$i];}
|
|
if ($qrtCALLSmax[$j] < $ls[$i]) {$qrtCALLSmax[$j] = $ls[$i];}
|
|
|
|
if ($qs[$i] == 0) {$hd__0[$j]++;}
|
|
if ( ($qs[$i] > 0) and ($qs[$i] <= 20) ) {$hd_20[$j]++;}
|
|
if ( ($qs[$i] > 20) and ($qs[$i] <= 40) ) {$hd_40[$j]++;}
|
|
if ( ($qs[$i] > 40) and ($qs[$i] <= 60) ) {$hd_60[$j]++;}
|
|
if ( ($qs[$i] > 60) and ($qs[$i] <= 80) ) {$hd_80[$j]++;}
|
|
if ( ($qs[$i] > 80) and ($qs[$i] <= 100) ) {$hd100[$j]++;}
|
|
if ( ($qs[$i] > 100) and ($qs[$i] <= 120) ) {$hd120[$j]++;}
|
|
if ($qs[$i] > 120) {$hd121[$j]++;}
|
|
}
|
|
|
|
$i++;
|
|
}
|
|
|
|
$j++;
|
|
}
|
|
|
|
|
|
|
|
|
|
###################################################
|
|
### TOTALS DATE SUMMARY SECTION ###
|
|
$ASCII_text.="\nDate Summary:\n";
|
|
$ASCII_text.="+-------------------------------------------+--------+\n";
|
|
$ASCII_text.="| SHIFT | |\n";
|
|
$ASCII_text.="| DATE-TIME RANGE | CALLS |\n";
|
|
$ASCII_text.="+-------------------------------------------+--------+\n";
|
|
|
|
$CSV_text1.="\n\"Date Summary:\"\n";
|
|
$CSV_text1.="\"SHIFT DATE-TIME RANGE\",\"CALLS\"\n";
|
|
|
|
$GRAPH_text.="</PRE><table cellspacing=\"1\" cellpadding=\"0\" bgcolor=\"white\" summary=\"DID Summary\" class=\"horizontalgraph\">\n";
|
|
$GRAPH_text.=" <caption align=\"top\">Date Summary:</caption>\n";
|
|
$GRAPH_text.="<tr>\n";
|
|
$GRAPH_text.="<th class=\"thgraph\" scope=\"col\">SHIFT DATE-TIME RANGE</th>\n";
|
|
$GRAPH_text.="<th class=\"thgraph\" scope=\"col\">CALLS</th>\n";
|
|
$GRAPH_text.="</tr>\n";
|
|
|
|
$d=0;
|
|
$max_calls=1;
|
|
$graph_stats=array();
|
|
while ($d < $DURATIONday)
|
|
{
|
|
if ($totCALLSdate[$d] < 1) {$totCALLSdate[$d]=0;}
|
|
|
|
if ($totCALLSsecDATE[$d] > 0)
|
|
{
|
|
$totCALLSavgDATE[$d] = ($totCALLSsecDATE[$d] / $totCALLSdate[$d]);
|
|
|
|
$totTIME_M = ($totCALLSsecDATE[$d] / 60);
|
|
$totTIME_M_int = round($totTIME_M, 2);
|
|
$totTIME_M_int = intval("$totTIME_M");
|
|
$totTIME_S = ($totTIME_M - $totTIME_M_int);
|
|
$totTIME_S = ($totTIME_S * 60);
|
|
$totTIME_S = round($totTIME_S, 0);
|
|
if ($totTIME_S < 10) {$totTIME_S = "0$totTIME_S";}
|
|
$totTIME_MS = "$totTIME_M_int:$totTIME_S";
|
|
$totTIME_MS = sprintf("%8s", $totTIME_MS);
|
|
}
|
|
else
|
|
{
|
|
$totCALLSavgDATE[$d] = 0;
|
|
$totTIME_MS=' ';
|
|
}
|
|
|
|
if ($totCALLSdate[$d] < 1)
|
|
{$totCALLSdate[$d]='';}
|
|
$totCALLSdate[$d] = sprintf("%6s", $totCALLSdate[$d]);
|
|
|
|
if ($totCALLSdate[$d]>$max_calls) {$max_calls=$totCALLSdate[$d];}
|
|
$graph_stats[$d][0]=$totCALLSdate[$d]+0;
|
|
$graph_stats[$d][1]=substr($daySTART[$d],0,10);
|
|
|
|
$ASCII_text.="| $daySTART[$d] - $dayEND[$d] | $totCALLSdate[$d] |\n";
|
|
$CSV_text1.="\"$daySTART[$d]\",\"$dayEND[$d]\",\"$totCALLSdate[$d]\"\n";
|
|
$d++;
|
|
}
|
|
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
if ($d==0) {$class=" first";} else if (($d+1)==count($graph_stats)) {$class=" last";} else {$class="";}
|
|
$GRAPH_text.=" <tr>\n";
|
|
$GRAPH_text.=" <td class=\"chart_td$class\">".$graph_stats[$d][1]."</td>\n";
|
|
$GRAPH_text.=" <td nowrap class=\"chart_td value$class\" nowrap><img src=\"images/bar.png\" alt=\"\" width=\"".round(400*$graph_stats[$d][0]/$max_calls)."\" height=\"16\" />".$graph_stats[$d][0]."</td>\n";
|
|
$GRAPH_text.=" </tr>\n";
|
|
}
|
|
$GRAPH_text.=" <tr>\n";
|
|
$GRAPH_text.=" <th class=\"thgraph\" scope=\"col\">TOTAL CALLS:</th>\n";
|
|
$GRAPH_text.=" <th class=\"thgraph\" scope=\"col\">".trim($totCALLS)."</th>\n";
|
|
$GRAPH_text.=" </tr>\n";
|
|
$GRAPH_text.="</table><PRE>\n";
|
|
|
|
|
|
$FtotCALLS = sprintf("%6s", $totCALLS);
|
|
|
|
$ASCII_text.="+-------------------------------------------+--------+\n";
|
|
$ASCII_text.="| TOTALS | $FtotCALLS |\n";
|
|
$ASCII_text.="+-------------------------------------------+--------+\n";
|
|
$CSV_text1.="\"TOTALS\",\"$FtotCALLS\"\n";
|
|
#$MAIN.=$GRAPH;
|
|
|
|
if ($report_display_type=="HTML")
|
|
{
|
|
$MAIN.=$GRAPH_text;
|
|
}
|
|
else
|
|
{
|
|
$MAIN.=$ASCII_text;
|
|
}
|
|
|
|
|
|
## FORMAT OUTPUT ##
|
|
$i=0;
|
|
$hi_hour_count=0;
|
|
$hi_hold_count=0;
|
|
|
|
while ($i < $TOTintervals)
|
|
{
|
|
if ($qrtCALLS[$i] > 0)
|
|
{$qrtCALLSavg[$i] = ($qrtCALLSsec[$i] / $qrtCALLS[$i]);}
|
|
|
|
if ($qrtCALLS[$i] > $hi_hour_count)
|
|
{$hi_hour_count = $qrtCALLS[$i];}
|
|
|
|
$i++;
|
|
}
|
|
|
|
if ($hi_hour_count < 1)
|
|
{$hour_multiplier = 0;}
|
|
else
|
|
{$hour_multiplier = (70 / $hi_hour_count);}
|
|
if ($hi_hold_count < 1)
|
|
{$hold_multiplier = 0;}
|
|
else
|
|
{$hold_multiplier = (70 / $hi_hold_count);}
|
|
|
|
|
|
|
|
|
|
###################################################################
|
|
######### HOLD TIME, CALL AND DROP STATS 15-MINUTE INCREMENTS ####
|
|
|
|
$MAIN.="\n";
|
|
$ASCII_text.="---------- HOLD TIME, CALL AND DROP STATS\n";
|
|
|
|
$CSV_text1.="\n\"HOLD TIME, CALL AND DROP STATS\"\n";
|
|
|
|
$ASCII_text.="<FONT SIZE=0>";
|
|
|
|
$ASCII_text.="<!-- HICOUNT CALLS: $hi_hour_count|$hour_multiplier -->";
|
|
$ASCII_text.="<!-- HICOUNT HOLD: $hi_hold_count|$hold_multiplier -->\n";
|
|
$ASCII_text.="GRAPH IN 15 MINUTE INCREMENTS OF AVERAGE HOLD TIME FOR CALLS TAKEN INTO THIS IN-GROUP\n";
|
|
|
|
$k=1;
|
|
$Mk=0;
|
|
$call_scale = '0';
|
|
while ($k <= 72)
|
|
{
|
|
if ( ($k < 1) or ($hour_multiplier <= 0) )
|
|
{$scale_num = 70;}
|
|
else
|
|
{
|
|
$TMPscale_num=(73 / $hour_multiplier);
|
|
$TMPscale_num = round($TMPscale_num, 0);
|
|
$scale_num=($k / $hour_multiplier);
|
|
$scale_num = round($scale_num, 0);
|
|
}
|
|
$tmpscl = "$call_scale$TMPscale_num";
|
|
|
|
if ( ($Mk >= 4) or (strlen($tmpscl)==73) )
|
|
{
|
|
$Mk=0;
|
|
$LENscale_num = (strlen($scale_num));
|
|
$k = ($k + $LENscale_num);
|
|
$call_scale .= "$scale_num";
|
|
}
|
|
else
|
|
{
|
|
$call_scale .= " ";
|
|
$k++; $Mk++;
|
|
}
|
|
}
|
|
$k=1;
|
|
$Mk=0;
|
|
$hold_scale = '0';
|
|
while ($k <= 72)
|
|
{
|
|
if ( ($k < 1) or ($hold_multiplier <= 0) )
|
|
{$scale_num = 70;}
|
|
else
|
|
{
|
|
$TMPscale_num=(73 / $hold_multiplier);
|
|
$TMPscale_num = round($TMPscale_num, 0);
|
|
$scale_num=($k / $hold_multiplier);
|
|
$scale_num = round($scale_num, 0);
|
|
}
|
|
$tmpscl = "$hold_scale$TMPscale_num";
|
|
|
|
if ( ($Mk >= 4) or (strlen($tmpscl)==73) )
|
|
{
|
|
$Mk=0;
|
|
$LENscale_num = (strlen($scale_num));
|
|
$k = ($k + $LENscale_num);
|
|
$hold_scale .= "$scale_num";
|
|
}
|
|
else
|
|
{
|
|
$hold_scale .= " ";
|
|
$k++; $Mk++;
|
|
}
|
|
}
|
|
|
|
|
|
$ASCII_text.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
|
$ASCII_text.="| TIME | CALLS HANDLED | |\n";
|
|
$ASCII_text.="| 15 MIN INT |$call_scale| TOTAL |\n";
|
|
$ASCII_text.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
|
|
|
$CSV_text1.="\"TIME 15-MIN INT\",\"TOTAL\"\n";
|
|
|
|
|
|
|
|
$max_calls=1;
|
|
$graph_stats=array();
|
|
$GRAPH_text="<table cellspacing='0' cellpadding='0'><caption align='top'>HOLD TIME, CALL AND DROP STATS</caption><tr><th class='thgraph' scope='col'>TIME 15-MIN INT</th><th class='thgraph' scope='col'>DROPS <img src='./images/bar_blue.png' width='10' height='10'> / CALLS <img src='./images/bar.png' width='10' height='10'></th></tr>";
|
|
|
|
|
|
$i=0;
|
|
while ($i < $TOTintervals)
|
|
{
|
|
$char_counter=0;
|
|
### BEGIN HOLD TIME TOTALS GRAPH ###
|
|
$Ghour_count = $qrtCALLS[$i];
|
|
if ($Ghour_count > 0) {$no_lines_yet=0;}
|
|
|
|
$Gavg_hold = $qrtQUEUEavg[$i];
|
|
if ($Gavg_hold < 1)
|
|
{
|
|
if ($i < 0)
|
|
{
|
|
$do_nothing=1;
|
|
}
|
|
else
|
|
{
|
|
$TOT_lines++;
|
|
$qrtQUEUEavg[$i] = sprintf("%5s", $qrtQUEUEavg[$i]);
|
|
$qrtQUEUEmax[$i] = sprintf("%5s", $qrtQUEUEmax[$i]);
|
|
$ASCII_text.="|$HMdisplay[$i]|";
|
|
$CSV_text1.="\"$HMdisplay[$i]\",";
|
|
# $k=0; while ($k <= 22) {$ASCII_text.=" "; $k++;}
|
|
# $ASCII_text.="| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$TOT_lines++;
|
|
$no_lines_yet=0;
|
|
$Xavg_hold = ($Gavg_hold * $hold_multiplier);
|
|
$Yavg_hold = (19 - $Xavg_hold);
|
|
|
|
$qrtQUEUEavg[$i] = sprintf("%5s", $qrtQUEUEavg[$i]);
|
|
$qrtQUEUEmax[$i] = sprintf("%5s", $qrtQUEUEmax[$i]);
|
|
|
|
# $ASCII_text.="|$HMdisplay[$i]|<SPAN class=\"orange\">";
|
|
$ASCII_text.="|$HMdisplay[$i]|";
|
|
$CSV_text1.="\"$HMdisplay[$i]\",\"\"";
|
|
# $k=0; while ($k <= $Xavg_hold) {$ASCII_text.="*"; $k++; $char_counter++;}
|
|
# if ($char_counter >= 22) {$ASCII_text.="H</SPAN>"; $char_counter++;}
|
|
# else {$ASCII_text.="*H</SPAN>"; $char_counter++; $char_counter++;}
|
|
# $k=0; while ($k <= $Yavg_hold) {$ASCII_text.=" "; $k++; $char_counter++;}
|
|
# while ($char_counter <= 22) {$ASCII_text.=" "; $char_counter++;}
|
|
# $ASCII_text.="| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
|
}
|
|
### END HOLD TIME TOTALS GRAPH ###
|
|
|
|
$char_counter=0;
|
|
### BEGIN CALLS TOTALS GRAPH ###
|
|
$Ghour_count = $qrtCALLS[$i];
|
|
if ($Ghour_count < 1)
|
|
{
|
|
if ($i < 0)
|
|
{
|
|
$do_nothing=1;
|
|
}
|
|
else
|
|
{
|
|
if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
|
|
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
|
# $ASCII_text.=" |";
|
|
$k=0; while ($k <= 72) {$ASCII_text.=" "; $k++;}
|
|
$ASCII_text.="| $qrtCALLS[$i] |\n";
|
|
$CSV_text1.="\"0\"\n";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$no_lines_yet=0;
|
|
$Xhour_count = ($Ghour_count * $hour_multiplier);
|
|
$Yhour_count = (69 - $Xhour_count);
|
|
|
|
$Gdrop_count = $qrtDROPS[$i];
|
|
if ($Gdrop_count < 1)
|
|
{
|
|
if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
|
|
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
|
|
|
$ASCII_text.="<SPAN class=\"green\">";
|
|
$k=0; while ($k <= $Xhour_count) {$ASCII_text.="*"; $k++; $char_counter++;}
|
|
if ($char_counter > 71) {$ASCII_text.="C</SPAN>"; $char_counter++;}
|
|
else {$ASCII_text.="*C</SPAN>"; $char_counter++; $char_counter++;}
|
|
$k=0; while ($k <= $Yhour_count) {$ASCII_text.=" "; $k++; $char_counter++;}
|
|
while ($char_counter <= 72) {$ASCII_text.=" "; $char_counter++;}
|
|
$ASCII_text.="| $qrtCALLS[$i] |\n";
|
|
$CSV_text1.="\"$qrtCALLS[$i]\"\n";
|
|
}
|
|
else
|
|
{
|
|
$Xdrop_count = ($Gdrop_count * $hour_multiplier);
|
|
|
|
# if ($Xdrop_count >= $Xhour_count) {$Xdrop_count = ($Xdrop_count - 1);}
|
|
|
|
$XXhour_count = ( ($Xhour_count - $Xdrop_count) - 1 );
|
|
|
|
if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
|
|
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
|
$qrtDROPS[$i] = sprintf("%5s", $qrtDROPS[$i]);
|
|
|
|
$ASCII_text.="<SPAN class=\"red\">";
|
|
$k=0; while ($k <= $Xdrop_count) {$ASCII_text.=">"; $k++; $char_counter++;}
|
|
$ASCII_text.="D</SPAN><SPAN class=\"green\">"; $char_counter++;
|
|
$k=0; while ($k <= $XXhour_count) {$ASCII_text.="*"; $k++; $char_counter++;}
|
|
$ASCII_text.="C</SPAN>"; $char_counter++;
|
|
$k=0; while ($k <= $Yhour_count) {$ASCII_text.=" "; $k++; $char_counter++;}
|
|
while ($char_counter <= 72) {$ASCII_text.=" "; $char_counter++;}
|
|
|
|
$ASCII_text.="| $qrtCALLS[$i] |\n";
|
|
$CSV_text1.="\"$qrtCALLS[$i]\"\n";
|
|
}
|
|
}
|
|
### END CALLS TOTALS GRAPH ###
|
|
$graph_stats[$i][0]=$HMdisplay[$i];
|
|
$graph_stats[$i][1]=trim($qrtCALLS[$i]);
|
|
$graph_stats[$i][2]=trim($qrtDROPS[$i]);
|
|
if (trim($qrtCALLS[$i])>$max_calls) {$max_calls=$qrtCALLS[$i];}
|
|
$i++;
|
|
}
|
|
|
|
|
|
if ($totQUEUEsec > 0)
|
|
{$totQUEUEavgRAW = ($totCALLS / $totQUEUEsec);}
|
|
else
|
|
{$totQUEUEavgRAW = 0;}
|
|
$totQUEUEavg = sprintf("%5s", $totQUEUEavg);
|
|
while (strlen($totQUEUEavg)>5) {$totQUEUEavg = preg_replace('/.$/', '', $totQUEUEavg);}
|
|
$totQUEUEmax = sprintf("%5s", $totQUEUEmax);
|
|
while (strlen($totQUEUEmax)>5) {$totQUEUEmax = preg_replace('/.$/', '', $totQUEUEmax);}
|
|
$totDROPS = sprintf("%5s", $totDROPS);
|
|
$totCALLS = sprintf("%5s", $totCALLS);
|
|
|
|
|
|
$ASCII_text.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
|
$ASCII_text.="| TOTAL | | $totCALLS |\n";
|
|
$ASCII_text.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
|
|
|
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
$graph_stats[$d][0]=preg_replace('/\s/', "", $graph_stats[$d][0]);
|
|
$GRAPH_text.=" <tr><td class='chart_td' width='50'>".$graph_stats[$d][0]."</td><td nowrap class='chart_td value' width='600' valign='bottom'>\n";
|
|
if ($graph_stats[$d][1]>0) {
|
|
$GRAPH_text.="<ul class='overlap_barGraph'><li class=\"p1\" style=\"height: 12px; left: 0px; width: ".round(600*$graph_stats[$d][1]/$max_calls)."px\">".$graph_stats[$d][1]."</li>";
|
|
if ($graph_stats[$d][2]>0) {
|
|
$GRAPH_text.="<li class=\"p2\" style=\"height: 12px; left: 0px; width: ".round(600*$graph_stats[$d][2]/$max_calls)."px\">".$graph_stats[$d][2]."</li>";
|
|
}
|
|
$GRAPH_text.="</ul>\n";
|
|
} else {
|
|
$GRAPH_text.="0";
|
|
}
|
|
$GRAPH_text.="</td></tr>\n";
|
|
}
|
|
$GRAPH_text.="<tr><th class='thgraph' scope='col'>TOTALS:</th><th class='thgraph' scope='col'>".trim($totCALLS)."</th></tr></table>";
|
|
|
|
if ($report_display_type=="HTML")
|
|
{
|
|
$MAIN.=$GRAPH_text;
|
|
}
|
|
else
|
|
{
|
|
$MAIN.=$ASCII_text;
|
|
}
|
|
|
|
|
|
$CSV_text1.="\"TOTAL\",\"$totCALLS\"\n";
|
|
|
|
$ENDtime = date("U");
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
$MAIN.="\nRun Time: $RUNtime seconds|$db_source\n";
|
|
$MAIN.="</PRE>\n";
|
|
$MAIN.="</TD></TR></TABLE>\n";
|
|
|
|
$MAIN.="</BODY></HTML>\n";
|
|
}
|
|
|
|
if ($file_download>0) {
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "AST_DIDstats_$US$FILE_TIME.csv";
|
|
$CSV_var="CSV_text".$file_download;
|
|
$CSV_text=preg_replace('/^ +/', '', $$CSV_var);
|
|
$CSV_text=preg_replace('/\n +,/', ',', $CSV_text);
|
|
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
|
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
// It will be called LIST_101_20090209-121212.txt
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$CSV_text";
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysql_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
exit;
|
|
} else {
|
|
echo $HEADER;
|
|
require("admin_header.php");
|
|
|
|
|
|
echo $MAIN;
|
|
}
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysql_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
|
|
?>
|
|
|