mattf
a2eb4a0f42
Updates for inbound email parser perl script git-svn-id: svn://192.168.202.10@3808 3d104415-ff17-0410-8863-d5cf3c621b8a
1534 lines
57 KiB
PHP
1534 lines
57 KiB
PHP
<?php
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# hci_screen.php
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#
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# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# This script is designed to allow agents to work with the hopper_hold_inserts features and allow leads in the hopper to be changed from RHOLD to READY status so they can be called.
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#
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# changes:
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# 231119-1508 - First build
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# 240225-1000 - Added AUTONEXT hopper_hold_inserts campaign option
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#
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$startMS = microtime();
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$hci_version = '2.14-2h';
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$build = '240225-1000';
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$php_script='hci_screen.php';
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$zi=0;
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$default_batch_size=40;
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$refresh_sec=4000;
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
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elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
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if (isset($_GET["batch_size"])) {$batch_size=$_GET["batch_size"];}
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elseif (isset($_POST["batch_size"])) {$batch_size=$_POST["batch_size"];}
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if (isset($_GET["stage"])) {$stage=$_GET["stage"];}
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elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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$DB=preg_replace('/[^0-9]/','',$DB);
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,custom_fields_enabled,enable_languages,language_method,active_modules,log_recording_access,allow_web_debug,hopper_hold_inserts,agent_screen_colors,admin_web_directory,admin_home_url FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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#if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$custom_fields_enabled = $row[1];
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$SSenable_languages = $row[2];
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$SSlanguage_method = $row[3];
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$active_modules = $row[4];
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$log_recording_access = $row[5];
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$SSallow_web_debug = $row[6];
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$SShopper_hold_inserts = $row[7];
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$agent_screen_colors = $row[8];
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$admin_web_directory = $row[9];
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$admin_home_url = $row[10];
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}
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if ($SSallow_web_debug < 1) {$DB=0;}
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##### END SETTINGS LOOKUP #####
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###########################################
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$phone_number = preg_replace('/[^0-9]/','',$phone_number);
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$batch_size = preg_replace('/[^0-9]/','',$batch_size);
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$stage = preg_replace('/[^-_0-9a-zA-Z]/','',$stage);
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_PW);
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$user = preg_replace('/[^-\_0-9a-zA-Z]/','',$user);
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$campaign_id = preg_replace('/[^-\_0-9a-zA-Z]/', '',$campaign_id);
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$submit = preg_replace('/[^- 0-9a-zA-Z]/','',$submit);
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$SUBMIT = preg_replace('/[^- 0-9a-zA-Z]/','',$SUBMIT);
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}
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else
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
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$user=preg_replace('/[^-_0-9\p{L}]/u','',$user);
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$campaign_id = preg_replace('/[^-\_0-9\p{L}]/u', '',$campaign_id);
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$submit = preg_replace('/[^- 0-9\p{L}]/u','',$submit);
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$SUBMIT = preg_replace('/[^- 0-9\p{L}]/u','',$SUBMIT);
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}
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if ( ($batch_size < 10) or (strlen($batch_size) < 2) )
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{$batch_size = $default_batch_size;}
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$STARTtime = date("U");
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$defaultappointment = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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$browser=preg_replace("/\'|\"|\\\\/","",$browser);
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$script_name = getenv("SCRIPT_NAME");
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$server_name = getenv("SERVER_NAME");
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$server_port = getenv("SERVER_PORT");
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
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$CL=':';
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if (preg_match("/443/i",$server_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($server_port == '80') or ($server_port == '443') ) {$server_port='';}
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else {$server_port = "$CL$server_port";}
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$FQDN = "$server_name$server_port";
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$hciPAGE = "$HTTPprotocol$server_name$server_port$script_name";
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$stmt="SELECT modify_leads,qc_enabled,full_name,modify_leads,user_group,selected_language,hci_enabled from vicidial_users where user='$PHP_AUTH_USER';";
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if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
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$rslt=mysql_to_mysqli($stmt, $link);
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$users_to_parse = mysqli_num_rows($rslt);
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if ($users_to_parse > 0)
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{
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$rowx=mysqli_fetch_row($rslt);
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$modify_leads = $rowx[0];
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$qc_enabled = $rowx[1];
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$LOGfullname = $rowx[2];
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$LOGmodify_leads = $rowx[3];
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$LOGuser_group = $rowx[4];
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$VUselected_language = $rowx[5];
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$hci_enabled = $rowx[6];
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}
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##### BEGIN Define colors and logo #####
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$SSmenu_background='015B91';
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$SSframe_background='D9E6FE';
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$SSstd_row1_background='9BB9FB';
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$SSstd_row2_background='B9CBFD';
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$SSstd_row3_background='8EBCFD';
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$SSstd_row4_background='B6D3FC';
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$SSstd_row5_background='A3C3D6';
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$SSalt_row1_background='BDFFBD';
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$SSalt_row2_background='99FF99';
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$SSalt_row3_background='CCFFCC';
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if ($agent_screen_colors != 'default')
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{
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$stmt = "SELECT menu_background,frame_background,std_row1_background,std_row2_background,std_row3_background,std_row4_background,std_row5_background,alt_row1_background,alt_row2_background,alt_row3_background,web_logo FROM vicidial_screen_colors where colors_id='$agent_screen_colors';";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$SSmenu_background = $row[0];
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$SSframe_background = $row[1];
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$SSstd_row1_background = $row[2];
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$SSstd_row2_background = $row[3];
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$SSstd_row3_background = $row[4];
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$SSstd_row4_background = $row[5];
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$SSstd_row5_background = $row[6];
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$SSalt_row1_background = $row[7];
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$SSalt_row2_background = $row[8];
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$SSalt_row3_background = $row[9];
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$SSweb_logo = $row[10];
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}
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}
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$Mhead_color = $SSstd_row5_background;
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$Mmain_bgcolor = $SSmenu_background;
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$Mhead_color = $SSstd_row5_background;
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$selected_logo = "./images/vicidial_admin_web_logo.png";
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$logo_new=0;
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$logo_old=0;
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if (file_exists('../$admin_web_directory/images/vicidial_admin_web_logo.png')) {$logo_new++;}
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if (file_exists('vicidial_admin_web_logo.gif')) {$logo_old++;}
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if ($SSweb_logo=='default_new')
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{
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$selected_logo = "./images/vicidial_admin_web_logo.png";
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}
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if ( ($SSweb_logo=='default_old') and ($logo_old > 0) )
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{
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$selected_logo = "../$admin_web_directory/vicidial_admin_web_logo.gif";
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}
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if ( ($SSweb_logo!='default_new') and ($SSweb_logo!='default_old') )
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{
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if (file_exists("../$admin_web_directory/images/vicidial_admin_web_logo$SSweb_logo"))
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{
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$selected_logo = "../$admin_web_directory/images/vicidial_admin_web_logo$SSweb_logo";
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}
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}
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$temp_logo = $selected_logo;
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$auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'HCI',1,0);
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if ( ($auth_message == 'GOOD') or ($auth_message == '2FA') )
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{
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$auth=1;
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if ($auth_message == '2FA')
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{
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header ("Content-type: text/html; charset=utf-8");
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echo _QXZ("Your session is expired").". <a href=\"admin.php\">"._QXZ("Click here to log in")."</a>.\n";
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exit;
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}
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}
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if ($auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ($auth_message == 'IPBLOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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# check user permissions
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if ($hci_enabled < 1)
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{
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header ("Content-type: text/html; charset=utf-8");
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echo _QXZ("HCI is not enabled for your user account")."\n";
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exit;
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}
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if ($SShopper_hold_inserts < 1)
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{
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header ("Content-type: text/html; charset=utf-8");
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echo _QXZ("HCI is not enabled on this system")."\n";
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exit;
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}
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$LOGallowed_campaignsSQL='';
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$stmt="SELECT allowed_campaigns from vicidial_user_groups where user_group='$LOGuser_group';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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if ( (!preg_match("/ALL-CAMPAIGNS/i",$row[0])) )
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{
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$LOGallowed_campaignsSQL = preg_replace('/\s-/i','',$row[0]);
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$LOGallowed_campaignsSQL = preg_replace('/\s/i',"','",$LOGallowed_campaignsSQL);
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$LOGallowed_campaignsSQL = "and campaign_id IN('$LOGallowed_campaignsSQL')";
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}
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################################################################################
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### BEGIN LOGOUT - agent logout, delete live entry, reset reserved hopper leads
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################################################################################
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if ( ($stage == 'LOGOUT') and (strlen($campaign_id) > 0) )
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{
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$stmt="DELETE FROM vicidial_hci_live_agents WHERE user='$PHP_AUTH_USER';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$stmt="INSERT INTO vicidial_hci_agent_log SET user='$PHP_AUTH_USER',campaign_id='$campaign_id',user_ip='$ip',login_time=NOW(),status='LOGOUT';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$stmt="SELECT lead_id from vicidial_hci_reserve WHERE user='$PHP_AUTH_USER';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$vhr_to_parse = mysqli_num_rows($rslt);
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$Elead_id = array();
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$vhr_ct=0;
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while ($vhr_to_parse > $vhr_ct)
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{
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$rowx=mysqli_fetch_row($rslt);
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$Elead_id[$vhr_ct] = $rowx[0];
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$vhr_ct++;
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}
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$vhr_ct=0;
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$vh_clear=0;
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$vhr_clear=0;
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while ($vhr_to_parse > $vhr_ct)
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{
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$stmt="UPDATE vicidial_hopper SET status='RHOLD',user='' where lead_id='$Elead_id[$vhr_ct]' and status='RQUEUE';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$vh_clear = ($vh_clear + $affected_rows);
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$stmt="DELETE FROM vicidial_hci_reserve WHERE lead_id='$Elead_id[$vhr_ct]' and user='$PHP_AUTH_USER';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$vhr_clear = ($vhr_clear + $affected_rows);
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$vhr_ct++;
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}
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$notes = "$campaign_id $vh_clear $vhr_clear";
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vicidial_ajax_log($NOW_TIME,$startMS,$link,$stage,$php_script,$PHP_AUTH_USER,$notes,$lead_id,$session_name,$stmt);
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}
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################################################################################
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### END LOGOUT - agent logout, delete live entry, reset reserved hopper leads
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################################################################################
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################################################################################
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### BEGIN chosen_campaign - agent has chosen a campaign to log into, insert the live agent entry and a log entry
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################################################################################
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if ( ($stage == 'chosen_campaign') and (strlen($campaign_id) > 0) )
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{
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$valid_campaign=0;
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$stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$campaign_id' and active='Y' and hopper_hold_inserts IN('ENABLED','AUTONEXT') $LOGallowed_campaignsSQL;";
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$rslt=mysql_to_mysqli($stmt, $link);
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$camps_to_parse = mysqli_num_rows($rslt);
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if ($camps_to_parse > 0)
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{
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$rowx=mysqli_fetch_row($rslt);
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$valid_campaign = $rowx[0];
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}
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if ($valid_campaign > 0)
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{
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$autonext_campaign=0;
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$stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$campaign_id' and hopper_hold_inserts='AUTONEXT';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$campANs_to_parse = mysqli_num_rows($rslt);
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if ($campANs_to_parse > 0)
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{
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$rowx=mysqli_fetch_row($rslt);
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$autonext_campaign = $rowx[0];
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}
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$stmt="INSERT INTO vicidial_hci_live_agents SET user='$PHP_AUTH_USER',campaign_id='$campaign_id',user_ip='$ip',login_time=NOW(),last_call_time=NOW(),last_update_time=NOW(),status='LOGIN',lead_id=0,phone_number='',random_id=0;";
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$rslt=mysql_to_mysqli($stmt, $link);
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$stmt="INSERT INTO vicidial_hci_agent_log SET user='$PHP_AUTH_USER',campaign_id='$campaign_id',user_ip='$ip',login_time=NOW(),status='LOGIN';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$hopper_hold_count=0;
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$stmt="SELECT count(*) from vicidial_hopper where campaign_id='$campaign_id' and status='RHOLD' and user='';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$hop_to_parse = mysqli_num_rows($rslt);
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if ($hop_to_parse > 0)
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{
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$rowx=mysqli_fetch_row($rslt);
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$hopper_hold_count = $rowx[0];
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}
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if ($hopper_hold_count > 0)
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{
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$stmt="UPDATE vicidial_hopper SET user='$PHP_AUTH_USER',status='RQUEUE' WHERE campaign_id='$campaign_id' and status='RHOLD' and user='' order by priority desc,hopper_id limit $batch_size;";
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$rslt=mysql_to_mysqli($stmt, $link);
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$vh_affected_rows = mysqli_affected_rows($link);
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$stmt="SELECT lead_id from vicidial_hopper WHERE user='$PHP_AUTH_USER' and status='RQUEUE' and campaign_id='$campaign_id';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$vhr_to_parse = mysqli_num_rows($rslt);
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$Elead_id = array();
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$vhr_ct=0;
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while ($vhr_to_parse > $vhr_ct)
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{
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$rowx=mysqli_fetch_row($rslt);
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$Elead_id[$vhr_ct] = $rowx[0];
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$vhr_ct++;
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}
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$vhr_ct=0;
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$vhr_insert=0;
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while ($vhr_to_parse > $vhr_ct)
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{
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$temp_phone='';
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$stmt="SELECT phone_number from vicidial_list where lead_id='$Elead_id[$vhr_ct]';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$vl_to_parse = mysqli_num_rows($rslt);
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if ($vl_to_parse > 0)
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{
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$rowx=mysqli_fetch_row($rslt);
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$temp_phone = $rowx[0];
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}
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$stmt="INSERT INTO vicidial_hci_reserve SET user='$PHP_AUTH_USER',lead_id='$Elead_id[$vhr_ct]',phone_number='$temp_phone',reserve_date=NOW(),status='NEW',campaign_id='$campaign_id';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$vhr_insert = ($vhr_insert + $affected_rows);
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$vhr_ct++;
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}
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}
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|
|
$notes = "$campaign_id $ip $vh_affected_rows $vhr_to_parse $vhr_ct $vhr_insert $autonext_campaign";
|
|
vicidial_ajax_log($NOW_TIME,$startMS,$link,$stage,$php_script,$PHP_AUTH_USER,$notes,$lead_id,$session_name,$stmt);
|
|
}
|
|
}
|
|
################################################################################
|
|
### END chosen_campaign - agent has chosen a campaign to log into, insert the live agent entry and a log entry
|
|
################################################################################
|
|
|
|
|
|
################################################################################
|
|
### BEGIN switch_campaign - logged-in agent has chosen to switch to a different campaign, insert the live agent entry and a log entry
|
|
################################################################################
|
|
if ( ($stage == 'switch_campaign') and (strlen($campaign_id) > 0) )
|
|
{
|
|
$valid_campaign=0;
|
|
$stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$campaign_id' and active='Y' and hopper_hold_inserts IN('ENABLED','AUTONEXT') $LOGallowed_campaignsSQL;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$camps_to_parse = mysqli_num_rows($rslt);
|
|
if ($camps_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$valid_campaign = $rowx[0];
|
|
}
|
|
if ($valid_campaign > 0)
|
|
{
|
|
$autonext_campaign=0;
|
|
$stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$campaign_id' and hopper_hold_inserts='AUTONEXT';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$campANs_to_parse = mysqli_num_rows($rslt);
|
|
if ($campANs_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$autonext_campaign = $rowx[0];
|
|
}
|
|
$stmt="SELECT campaign_id,status from vicidial_hci_live_agents where user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$users_to_parse = mysqli_num_rows($rslt);
|
|
if ($users_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$old_campaign_id = $rowx[0];
|
|
$VHLAstatus = $rowx[1];
|
|
|
|
$stmt="UPDATE vicidial_hci_live_agents SET campaign_id='$campaign_id',user_ip='$ip',login_time=NOW(),last_call_time=NOW(),last_update_time=NOW(),status='SWITCH',lead_id=0,phone_number='',random_id=0 WHERE user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
$stmt="INSERT INTO vicidial_hci_agent_log SET user='$PHP_AUTH_USER',campaign_id='$campaign_id',user_ip='$ip',login_time=NOW(),status='SWITCH';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
$stmt="SELECT lead_id from vicidial_hci_reserve WHERE user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vhr_to_parse = mysqli_num_rows($rslt);
|
|
$Elead_id = array();
|
|
$vhr_ct=0;
|
|
while ($vhr_to_parse > $vhr_ct)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$Elead_id[$vhr_ct] = $rowx[0];
|
|
$vhr_ct++;
|
|
}
|
|
$vhr_ct=0;
|
|
$vh_clear=0;
|
|
$vhr_clear=0;
|
|
while ($vhr_to_parse > $vhr_ct)
|
|
{
|
|
$stmt="UPDATE vicidial_hopper SET status='RHOLD',user='' where lead_id='$Elead_id[$vhr_ct]' and status='RQUEUE';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$affected_rows = mysqli_affected_rows($link);
|
|
$vh_clear = ($vh_clear + $affected_rows);
|
|
|
|
$stmt="DELETE FROM vicidial_hci_reserve WHERE lead_id='$Elead_id[$vhr_ct]' and user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$affected_rows = mysqli_affected_rows($link);
|
|
$vhr_clear = ($vhr_clear + $affected_rows);
|
|
$vhr_ct++;
|
|
}
|
|
|
|
$hopper_hold_count=0;
|
|
$stmt="SELECT count(*) from vicidial_hopper where campaign_id='$campaign_id' and status='RHOLD' and user='';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$hop_to_parse = mysqli_num_rows($rslt);
|
|
if ($hop_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$hopper_hold_count = $rowx[0];
|
|
}
|
|
if ($hopper_hold_count > 0)
|
|
{
|
|
$stmt="UPDATE vicidial_hopper SET user='$PHP_AUTH_USER',status='RQUEUE' WHERE campaign_id='$campaign_id' and status='RHOLD' and user='' order by priority desc,hopper_id limit $batch_size;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vh_affected_rows = mysqli_affected_rows($link);
|
|
|
|
$stmt="SELECT lead_id from vicidial_hopper WHERE user='$PHP_AUTH_USER' and status='RQUEUE' and campaign_id='$campaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vhr_to_parse = mysqli_num_rows($rslt);
|
|
$Elead_id = array();
|
|
$vhr_ct=0;
|
|
while ($vhr_to_parse > $vhr_ct)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$Elead_id[$vhr_ct] = $rowx[0];
|
|
$vhr_ct++;
|
|
}
|
|
$vhr_ct=0;
|
|
$vhr_insert=0;
|
|
while ($vhr_to_parse > $vhr_ct)
|
|
{
|
|
$temp_phone='';
|
|
$stmt="SELECT phone_number from vicidial_list where lead_id='$Elead_id[$vhr_ct]';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vl_to_parse = mysqli_num_rows($rslt);
|
|
if ($vl_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$temp_phone = $rowx[0];
|
|
}
|
|
|
|
$stmt="INSERT INTO vicidial_hci_reserve SET user='$PHP_AUTH_USER',lead_id='$Elead_id[$vhr_ct]',phone_number='$temp_phone',reserve_date=NOW(),status='NEW',campaign_id='$campaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$affected_rows = mysqli_affected_rows($link);
|
|
$vhr_insert = ($vhr_insert + $affected_rows);
|
|
$vhr_ct++;
|
|
}
|
|
}
|
|
|
|
$notes = "$campaign_id $old_campaign_id $VHLAstatus $vh_clear $vhr_clear $vh_affected_rows $vhr_insert $autonext_campaign";
|
|
vicidial_ajax_log($NOW_TIME,$startMS,$link,$stage,$php_script,$PHP_AUTH_USER,$notes,$lead_id,$session_name,$stmt);
|
|
}
|
|
else
|
|
{
|
|
header ("Content-type: text/html; charset=utf-8");
|
|
echo _QXZ("Agent not logged in to HCI screen")."\n";
|
|
exit;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
header ("Content-type: text/html; charset=utf-8");
|
|
echo _QXZ("This is not a valid HCI campaign").": $campaign_id \n";
|
|
exit;
|
|
}
|
|
}
|
|
################################################################################
|
|
### END switch_campaign - logged-in agent has chosen to switch to a different campaign, insert the live agent entry and a log entry
|
|
################################################################################
|
|
|
|
|
|
################################################################################
|
|
### BEGIN dashboard - display dashboard stats for logged-in campaign
|
|
################################################################################
|
|
if ($stage == 'dashboard')
|
|
{
|
|
$stmt="SELECT campaign_id,status from vicidial_hci_live_agents where user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$users_to_parse = mysqli_num_rows($rslt);
|
|
if ($users_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$campaign_id = $rowx[0];
|
|
$VHLAstatus = $rowx[1];
|
|
}
|
|
else
|
|
{
|
|
header ("Content-type: text/html; charset=utf-8");
|
|
echo _QXZ("Agent not logged in to HCI screen")."\n";
|
|
exit;
|
|
}
|
|
|
|
$hopper_ready=0;
|
|
$stmt="SELECT count(*) from vicidial_hopper WHERE status='READY' and campaign_id='$campaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$hop_to_parse = mysqli_num_rows($rslt);
|
|
if ($hop_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$hopper_ready = $rowx[0];
|
|
}
|
|
|
|
$hopper_hold=0;
|
|
$stmt="SELECT count(*) from vicidial_hopper WHERE status='RHOLD' and campaign_id='$campaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$hop_to_parse = mysqli_num_rows($rslt);
|
|
if ($hop_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$hopper_hold = $rowx[0];
|
|
}
|
|
|
|
$agents_ready=0;
|
|
$stmt="SELECT count(*) from vicidial_live_agents where status IN ('READY','CLOSER') and campaign_id='$campaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vla_to_parse = mysqli_num_rows($rslt);
|
|
if ($vla_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$agents_ready = $rowx[0];
|
|
}
|
|
|
|
$calls_out=0;
|
|
$stmt="SELECT count(*) from vicidial_auto_calls where campaign_id='$campaign_id' and status = 'SENT';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vla_to_parse = mysqli_num_rows($rslt);
|
|
if ($vla_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$calls_out = $rowx[0];
|
|
}
|
|
|
|
$drops_today=0;
|
|
$drops_answers_pct=0;
|
|
$stmt="SELECT drops_today,drops_answers_today_pct from vicidial_campaign_stats where campaign_id='$campaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vla_to_parse = mysqli_num_rows($rslt);
|
|
if ($vla_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$drops_today = $rowx[0];
|
|
$drops_answers_pct = $rowx[1];
|
|
}
|
|
|
|
$camp_dial_method='';
|
|
$camp_dial_level=0;
|
|
$camp_adapt_level=0;
|
|
$max_dial_level=0;
|
|
$stmt="SELECT dial_method,auto_dial_level,adaptive_maximum_level from vicidial_campaigns where campaign_id='$campaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vla_to_parse = mysqli_num_rows($rslt);
|
|
if ($vla_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$camp_dial_method = $rowx[0];
|
|
$camp_dial_level = $rowx[1];
|
|
$camp_adapt_level = $rowx[2];
|
|
|
|
if (preg_match("/ADAPT/",$camp_dial_method))
|
|
{$max_dial_level = $camp_adapt_level;}
|
|
else
|
|
{$max_dial_level = $camp_dial_level;}
|
|
}
|
|
|
|
$calls_offset = (($agents_ready * $max_dial_level) - $calls_out);
|
|
$calls_offset_color="fa8073";
|
|
if ($calls_offset > -30)
|
|
{ $calls_offset_color="bbffb8";}
|
|
if ($calls_offset > 30)
|
|
{ $calls_offset_color="edbb47";}
|
|
|
|
|
|
echo "<TABLE width=600 cellpadding=0 cellspacing=0>";
|
|
echo "<tr><td align=left>";
|
|
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=3>"._QXZ("Dashboard").": </FONT>";
|
|
echo "</td><td align=right>";
|
|
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>$NOW_TIME</FONT>";
|
|
echo "</td></tr></TABLE>\n<BR>";
|
|
|
|
echo "<center>";
|
|
echo "<TABLE width=600 cellpadding=6 cellspacing=0>\n";
|
|
echo "<tr>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background' rowspan=2><img src=\"images/icon_calls.png\" width=42 height=42 border=0></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:11;color:white;font-weight:bold;\">"._QXZ("Calls in Progress")." </font></td>";
|
|
echo "<td width=10 rowspan=2> </td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background' rowspan=2><img src=\"images/icon_callswaiting.png\" width=42 height=42 border=0></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:11;color:white;font-weight:bold;\">"._QXZ("Calls on Hold")." </font></td>";
|
|
echo "<td width=10 rowspan=2> </td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background' rowspan=2><img src=\"images/icon_hourglass.png\" width=42 height=42 border=0></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:11;color:white;font-weight:bold;\">"._QXZ("Records Remaining")." </font></td>";
|
|
echo "</tr>";
|
|
echo "<tr>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:18;color:white;font-weight:bold;\">$calls_out</font></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:18;color:white;font-weight:bold;\">$hopper_hold</font></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:18;color:white;font-weight:bold;\">$hopper_ready</font></td>";
|
|
echo "</tr>";
|
|
|
|
echo "<tr><td colspan=8><font size=1> </font></td></tr>";
|
|
|
|
echo "<tr>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background' rowspan=2><img src=\"images/icon_agentsincalls.png\" width=42 height=42 border=0></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:11;color:white;font-weight:bold;\">"._QXZ("Agents Ready")." </font></td>";
|
|
echo "<td width=10 rowspan=2> </td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background' rowspan=2><img src=\"images/icon_calls_offset.png\" width=42 height=42 border=0></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:11;color:white;font-weight:bold;\">"._QXZ("Calls Offset")." </font></td>";
|
|
echo "<td width=10 rowspan=2> </td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background' rowspan=2><img src=\"images/icon_drop_rate.png\" width=42 height=42 border=0></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:11;color:white;font-weight:bold;\">"._QXZ("Drop Rate")." </font></td>";
|
|
echo "</tr>";
|
|
echo "<tr>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:18;color:white;font-weight:bold;\">$agents_ready</font></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$calls_offset_color'><font style=\"font-family:HELVETICA;font-size:18;color:black;font-weight:bold;\">$calls_offset</font></td>";
|
|
echo "<td align='center' valign='middle' bgcolor='#$SSmenu_background'><font style=\"font-family:HELVETICA;font-size:18;color:white;font-weight:bold;\">$drops_answers_pct%</font></td>";
|
|
echo "</tr>";
|
|
|
|
echo "</TABLE>";
|
|
echo "<br><br>";
|
|
|
|
$notes = "$campaign_id $calls_out $hopper_hold $hopper_ready $agents_ready $calls_offset $drops_answers_pct";
|
|
vicidial_ajax_log($NOW_TIME,$startMS,$link,$stage,$php_script,$PHP_AUTH_USER,$notes,$lead_id,$session_name,$stmt);
|
|
|
|
exit;
|
|
}
|
|
################################################################################
|
|
### END dashboard - display dashboard stats for logged-in campaign
|
|
################################################################################
|
|
|
|
|
|
################################################################################
|
|
### BEGIN lead_display - display reserved hold hopper leads for this agent, to be confirmed
|
|
################################################################################
|
|
if ($stage == 'lead_display')
|
|
{
|
|
$stmt="SELECT campaign_id,status from vicidial_hci_live_agents where user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$users_to_parse = mysqli_num_rows($rslt);
|
|
if ($users_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$campaign_id = $rowx[0];
|
|
$VHLAstatus = $rowx[1];
|
|
}
|
|
else
|
|
{
|
|
header ("Content-type: text/html; charset=utf-8");
|
|
echo _QXZ("Agent not logged in to HCI screen")."\n";
|
|
exit;
|
|
}
|
|
|
|
$reserved_ct=0;
|
|
$stmt="SELECT count(*) from vicidial_hci_reserve where campaign_id='$campaign_id' and user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$camps_to_parse = mysqli_num_rows($rslt);
|
|
if ($camps_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$reserved_ct = $rowx[0];
|
|
}
|
|
if ($reserved_ct < $batch_size)
|
|
{
|
|
$reserve_more_hopper_leads = ($batch_size - $reserved_ct);
|
|
|
|
if ($reserve_more_hopper_leads > 0)
|
|
{
|
|
$hopper_hold_count=0;
|
|
$stmt="SELECT count(*) from vicidial_hopper where campaign_id='$campaign_id' and status='RHOLD' and user='';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$hop_to_parse = mysqli_num_rows($rslt);
|
|
if ($hop_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$hopper_hold_count = $rowx[0];
|
|
}
|
|
if ($hopper_hold_count > 0)
|
|
{
|
|
$stmt="UPDATE vicidial_hopper SET user='$PHP_AUTH_USER',status='RQUEUE' WHERE campaign_id='$campaign_id' and status='RHOLD' and user='' order by priority desc,hopper_id limit $reserve_more_hopper_leads;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vh_affected_rows = mysqli_affected_rows($link);
|
|
|
|
$stmt="SELECT lead_id from vicidial_hopper WHERE user='$PHP_AUTH_USER' and status='RQUEUE' and campaign_id='$campaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vhr_to_parse = mysqli_num_rows($rslt);
|
|
$Elead_id = array();
|
|
$vhr_ct=0;
|
|
while ($vhr_to_parse > $vhr_ct)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$Elead_id[$vhr_ct] = $rowx[0];
|
|
$vhr_ct++;
|
|
}
|
|
$vhr_ct=0;
|
|
$vhr_insert=0;
|
|
while ($vhr_to_parse > $vhr_ct)
|
|
{
|
|
$already_reserved=0;
|
|
$stmt="SELECT count(*) from vicidial_hci_reserve where lead_id='$Elead_id[$vhr_ct]';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vt_to_parse = mysqli_num_rows($rslt);
|
|
if ($vt_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$already_reserved = $rowx[0];
|
|
}
|
|
|
|
if ($already_reserved < 1)
|
|
{
|
|
$temp_phone='';
|
|
$stmt="SELECT phone_number from vicidial_list where lead_id='$Elead_id[$vhr_ct]';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vl_to_parse = mysqli_num_rows($rslt);
|
|
if ($vl_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$temp_phone = $rowx[0];
|
|
}
|
|
|
|
$stmt="INSERT INTO vicidial_hci_reserve SET user='$PHP_AUTH_USER',lead_id='$Elead_id[$vhr_ct]',phone_number='$temp_phone',reserve_date=NOW(),status='NEW',campaign_id='$campaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$affected_rows = mysqli_affected_rows($link);
|
|
$vhr_insert = ($vhr_insert + $affected_rows);
|
|
}
|
|
$vhr_ct++;
|
|
}
|
|
}
|
|
|
|
$stage = 'reserve_more_leads';
|
|
$notes = "$campaign_id $reserve_more_hopper_leads $vh_clear $hopper_hold_count $vh_affected_rows $vhr_insert";
|
|
vicidial_ajax_log($NOW_TIME,$startMS,$link,$stage,$php_script,$PHP_AUTH_USER,$notes,$lead_id,$session_name,$stmt);
|
|
}
|
|
}
|
|
|
|
$reserved_ct=0;
|
|
$stmt="SELECT count(*) from vicidial_hci_reserve where campaign_id='$campaign_id' and user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$camps_to_parse = mysqli_num_rows($rslt);
|
|
if ($camps_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$reserved_ct = $rowx[0];
|
|
}
|
|
|
|
if ($reserved_ct < 1)
|
|
{
|
|
header ("Content-type: text/html; charset=utf-8");
|
|
echo _QXZ("There are no leads available")."\n";
|
|
exit;
|
|
}
|
|
else
|
|
{
|
|
$lead_phone_list='';
|
|
$stmt="SELECT lead_id,phone_number from vicidial_hci_reserve WHERE campaign_id='$campaign_id' and user='$PHP_AUTH_USER' order by reserve_date,lead_id;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vhr_to_parse = mysqli_num_rows($rslt);
|
|
$Elead_id = array();
|
|
$Ephone = array();
|
|
$vhr_ct=0;
|
|
while ($vhr_to_parse > $vhr_ct)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$Elead_id[$vhr_ct] = $rowx[0];
|
|
$Ephone[$vhr_ct] = $rowx[1];
|
|
$lead_phone_list .= $vhr_ct."_".$rowx[0]."_".$rowx[1]."|";
|
|
$vhr_ct++;
|
|
}
|
|
|
|
echo "<!-- LEADPHONELIST: $lead_phone_list -->\n";
|
|
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=3>"._QXZ("Call Confirmation").": </FONT><BR><table width=530><tr><td>";
|
|
|
|
$row_ct=0;
|
|
$vhr_ct=0;
|
|
while ($vhr_to_parse > $vhr_ct)
|
|
{
|
|
$USnpa = substr($Ephone[$vhr_ct], 0, 3);
|
|
$USnxx = substr($Ephone[$vhr_ct], 3, 3);
|
|
$USxxxx = substr($Ephone[$vhr_ct], 6, 4);
|
|
$temp_phone = "($USnpa) ".$USnxx.'-'.$USxxxx;
|
|
|
|
# echo "$Elead_id[$vhr_ct] - $Ephone[$vhr_ct] - $temp_phone<BR>";
|
|
# echo "<span id=\"button_span_$Elead_id[$vhr_ct]\"><table border=0 cellpadding=0 cellspacing=2><tr><td><button class=\"button_hci_ready\" id=\"button_$Elead_id[$vhr_ct]\" onclick=\"call_confirmation_button('$Elead_id[$vhr_ct]','$temp_phone');\"> $temp_phone </button></td></tr><tr><td><img src=\"../agc/images/blank.gif\" width=1 height=2></td></tr></table></span>\n";
|
|
|
|
echo "<span id=\"button_span_$Elead_id[$vhr_ct]\" style=\"display: inline-block\">";
|
|
# if ($row_ct >= 3) {echo "<br>"; $row_ct=0;}
|
|
echo "<table border=0 cellpadding=0 cellspacing=2><tr><td><button class=\"button_hci_ready\" id=\"button_$Elead_id[$vhr_ct]\" onclick=\"call_confirmation_button('$Elead_id[$vhr_ct]','$temp_phone');\"> $temp_phone </button></td><td><img src=\"../agc/images/blank.gif\" width=2 height=1></td></tr><tr><td colspan=2><img src=\"../agc/images/blank.gif\" width=1 height=2></td></tr></table> </span>";
|
|
|
|
$row_ct++;
|
|
$vhr_ct++;
|
|
}
|
|
echo "</td></tr></table>";
|
|
}
|
|
|
|
exit;
|
|
}
|
|
################################################################################
|
|
### END lead_display - display reserved hold hopper leads for this agent, to be confirmed
|
|
################################################################################
|
|
|
|
|
|
################################################################################
|
|
### BEGIN activate_lead - set hopper lead to READY and remove entry from reserved hopper leads for this user
|
|
################################################################################
|
|
if ( ($stage == 'activate_lead') and (strlen($lead_id) > 0) )
|
|
{
|
|
$campaign_id='';
|
|
$phone_number='';
|
|
$stmt="SELECT campaign_id,phone_number from vicidial_hci_reserve WHERE user='$PHP_AUTH_USER' and lead_id='$lead_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$vhr_to_parse = mysqli_num_rows($rslt);
|
|
if ($vhr_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$campaign_id = $rowx[0];
|
|
$phone_number = $rowx[1];
|
|
}
|
|
$vhr_ct=0;
|
|
$vh_clear=0;
|
|
$vhr_clear=0;
|
|
if (strlen($phone_number) > 0)
|
|
{
|
|
$stmt="UPDATE vicidial_hopper SET status='READY',user='' where lead_id='$lead_id' and status='RQUEUE' and user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$VHaffected_rows = mysqli_affected_rows($link);
|
|
|
|
if ($VHaffected_rows > 0)
|
|
{
|
|
$stmt="DELETE FROM vicidial_hci_reserve WHERE lead_id='$lead_id' and user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$VHRaffected_rows = mysqli_affected_rows($link);
|
|
|
|
$stmt="INSERT INTO vicidial_hci_log SET lead_id='$lead_id',user='$PHP_AUTH_USER',phone_number='$phone_number',campaign_id='$campaign_id',call_date=NOW(),user_ip='$ip',status='CONFIRMED';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$VHLaffected_rows = mysqli_affected_rows($link);
|
|
|
|
$stmt="INSERT INTO hci_logs SET lead_id='$lead_id',user='$PHP_AUTH_USER',campaign_id='$campaign_id',date=NOW();";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$HLaffected_rows = mysqli_affected_rows($link);
|
|
}
|
|
}
|
|
|
|
$notes = "$phone_number $VHaffected_rows $VHRaffected_rows $VHLaffected_rows $HLaffected_rows";
|
|
vicidial_ajax_log($NOW_TIME,$startMS,$link,$stage,$php_script,$PHP_AUTH_USER,$notes,$lead_id,$session_name,$stmt);
|
|
exit;
|
|
}
|
|
################################################################################
|
|
### BEGIN activate_lead - set hopper lead to READY and remove entry from reserved hopper leads for this user
|
|
################################################################################
|
|
|
|
|
|
# Called AJAX functions go here
|
|
|
|
|
|
|
|
|
|
|
|
|
|
# BEGIN building main screen
|
|
$stmt="SELECT campaign_id,status from vicidial_hci_live_agents where user='$PHP_AUTH_USER';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$users_to_parse = mysqli_num_rows($rslt);
|
|
if ($users_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$campaign_id = $rowx[0];
|
|
$VHLAstatus = $rowx[1];
|
|
}
|
|
|
|
# get list of HCI-enabled campaigns for pull-down lists
|
|
$camp_panel_code='<table cellspacing=2 cellpadding=2>';
|
|
$camp_form_code = "<select size=\"1\" name=\"campaign_id\" id=\"campaign_id\">\n";
|
|
$camp_form_code .= "<option value=\"\">-- "._QXZ("Select a Campaign")." --</option>\n";
|
|
|
|
$stmt="SELECT campaign_id,campaign_name,hopper_hold_inserts from vicidial_campaigns where active='Y' and hopper_hold_inserts IN('ENABLED','AUTONEXT') $LOGallowed_campaignsSQL order by campaign_id;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$camps_to_print = mysqli_num_rows($rslt);
|
|
|
|
$o=0;
|
|
while ($camps_to_print > $o)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$camp_form_code .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
|
|
$camp_panel_code .= "<tr>";
|
|
if ($campaign_id == $rowx[0])
|
|
{
|
|
$camp_panel_code .= "<td align=left><b> * </b></td><td align=left> <u><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK>$rowx[0] - $rowx[1]</u> </td>";
|
|
}
|
|
else
|
|
{
|
|
$camp_panel_code .= "<td align=left><b> </b></td><td align=left> <a href=\"#\" onclick=\"SwitchCampaign('$rowx[0]');return false;\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK>$rowx[0] - $rowx[1]</a> </td>";
|
|
}
|
|
$camp_panel_code .= "</tr>";
|
|
$o++;
|
|
}
|
|
$camp_panel_code .= "</table>";
|
|
$camp_form_code .= "</select>\n";
|
|
|
|
|
|
if ($users_to_parse < 1)
|
|
{
|
|
# choose a campaign screen
|
|
?>
|
|
<html>
|
|
<head>
|
|
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
|
|
<link rel="stylesheet" type="text/css" href="../agc/css/style.css" />
|
|
<link rel="stylesheet" type="text/css" href="../agc/css/custom.css" />
|
|
<title><?php echo _QXZ("HCI Screen"); ?></title>
|
|
</head>
|
|
<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
|
|
|
|
<a href="<?php echo $admin_home_url ?>" STYLE="text-decoration:none;"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=1><?php echo _QXZ("HOME"); ?></a>
|
|
|
|
<?php
|
|
|
|
echo "<br><br>\n";
|
|
echo "<table width=\"100%\"><tr><td></td>\n";
|
|
echo "<!-- INTERNATIONALIZATION-LINKS-PLACEHOLDER-VICIDIAL -->\n";
|
|
echo "</tr></table>\n";
|
|
echo "<form name=\"vicidial_form\" id=\"vicidial_form\" action=\"$hciPAGE\" method=\"post\">\n";
|
|
echo "<input type=\"hidden\" name=\"DB\" id=\"DB\" value=\"$DB\" />\n";
|
|
echo "<input type=\"hidden\" name=\"stage\" id=\"stage\" value=\"chosen_campaign\" />\n";
|
|
echo "<br /><br /><br /><center><table width=\"460px\" cellpadding=\"3\" cellspacing=\"0\" bgcolor=\"#$SSframe_background\"><tr bgcolor=\"white\">";
|
|
echo "<td align=\"left\" valign=\"bottom\" bgcolor=\"#$SSmenu_background\" width=\"170\"><img src=\"$selected_logo\" border=\"0\" height=\"45\" width=\"170\" alt=\"Agent Screen\" /></td>";
|
|
echo "<td align=\"center\" valign=\"middle\" bgcolor=\"#$SSmenu_background\"> <font class=\"sh_text_white\">"._QXZ("HCI: Campaign Selection")."</font> </td>";
|
|
echo "</tr>\n";
|
|
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"> </font></td></tr>\n";
|
|
echo "<tr><td align=\"right\" valign=\"top\"><font class=\"skb_text\">"._QXZ("Campaign:")."</font> </td>";
|
|
echo "<td align=\"left\"><font class=\"skb_text\"><span id=\"LogiNCamPaigns\">$camp_form_code</span></font></td></tr>\n";
|
|
echo "<tr><td align=\"center\" colspan=\"2\"><input type=\"submit\" name=\"SUBMIT\" value=\""._QXZ("SUBMIT")."\" /> \n";
|
|
echo "</td></tr>\n";
|
|
echo "<tr><td align=\"left\" colspan=\"2\"><font class=\"body_tiny\"><br />"._QXZ("VERSION:")." $hci_version "._QXZ("BUILD:")." $build</font></td></tr>\n";
|
|
echo "</table>\n";
|
|
echo "</form>\n\n";
|
|
echo "\n\n";
|
|
echo "<br><br>\n\n";
|
|
|
|
$stage='choose_campaign';
|
|
$notes='';
|
|
vicidial_ajax_log($NOW_TIME,$startMS,$link,$stage,$php_script,$PHP_AUTH_USER,$notes,$lead_id,$session_name,$stmt);
|
|
|
|
exit;
|
|
}
|
|
else
|
|
{
|
|
# See if campaign is set to AUTONEXT, and confirm system settings and user setting allow for that
|
|
$autonext_campaign=0;
|
|
$stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$campaign_id' and hopper_hold_inserts='AUTONEXT';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$campANs_to_parse = mysqli_num_rows($rslt);
|
|
if ($campANs_to_parse > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$autonext_campaign = $rowx[0];
|
|
}
|
|
if ( ($SShopper_hold_inserts < 2) and ($autonext_campaign > 0) )
|
|
{$autonext_campaign=0;}
|
|
if ( ($hci_enabled < 2) and ($autonext_campaign > 0) )
|
|
{$autonext_campaign=0;}
|
|
if ($autonext_campaign > 0)
|
|
{
|
|
$batch_size = ($batch_size * 3);
|
|
$refresh_sec = ($refresh_sec / 2);
|
|
}
|
|
}
|
|
|
|
|
|
?>
|
|
<html>
|
|
<head>
|
|
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
|
|
<title><?php echo _QXZ("HCI Screen - Campaign").": $campaign_id" ?></title>
|
|
<script language="JavaScript" src="calendar_db.js"></script>
|
|
<script language="Javascript">
|
|
|
|
var loaded_sec=0;
|
|
var hciPAGE='<?php echo $hciPAGE ?>';
|
|
var confirming_call=0;
|
|
var confirming_call_lead_id=0;
|
|
var confirming_call_phone='';
|
|
var confirmed_ct_since_refresh=0;
|
|
var autonext_campaign=<?php echo $autonext_campaign ?>;
|
|
var autonext_launch=<?php echo $autonext_campaign ?>;
|
|
var batch_size=<?php echo $batch_size ?>;
|
|
var refresh_sec=<?php echo $refresh_sec ?>;
|
|
var lead_phone_list='';
|
|
var next_lead='';
|
|
var next_phone='';
|
|
var next_lead_string='';
|
|
|
|
function StartRefresh()
|
|
{
|
|
if (loaded_sec < 1)
|
|
{
|
|
hideDiv('AlertBox');
|
|
hideDiv('VerifyBox');
|
|
hideDiv('CampaignSelectBox');
|
|
hideDiv('LoadingBox');
|
|
DashboardRefresh();
|
|
LeadsRefresh();
|
|
loaded_sec++;
|
|
}
|
|
RefreshScreen();
|
|
}
|
|
|
|
function RefreshScreen()
|
|
{
|
|
loaded_sec++;
|
|
|
|
// trigger refresh of dashboard
|
|
DashboardRefresh();
|
|
|
|
// trigger refresh of hopper RHOLD leads available
|
|
LeadsRefresh();
|
|
|
|
setTimeout("RefreshScreen()", refresh_sec);
|
|
}
|
|
|
|
// function to gather dashboard content
|
|
function DashboardRefresh()
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
RTupdate_query = "stage=dashboard";
|
|
xmlhttp.open('POST', 'hci_screen.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(RTupdate_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
document.getElementById("DashboardContent").innerHTML = xmlhttp.responseText;
|
|
// alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
// if (DB > 0) {document.getElementById("ajaxdebug").innerHTML = RTupdate_query;}
|
|
}
|
|
}
|
|
|
|
|
|
// function to gather reserved leads to be confirmed content
|
|
function LeadsRefresh()
|
|
{
|
|
if ( (confirming_call < 1) || (confirmed_ct_since_refresh > 10) )
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
RTupdate_query = "stage=lead_display&batch_size=" + batch_size;
|
|
xmlhttp.open('POST', 'hci_screen.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(RTupdate_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// parse first LEADPHONELIST line to get a list of all leads received: "0_1234_9998887766|1_1235_9998887767|..."
|
|
LPLresponse = xmlhttp.responseText;
|
|
var LPLresponse_array=LPLresponse.split("\n");
|
|
var LEADPHONELIST = LPLresponse_array[0];
|
|
var LPLmatch = new RegExp("LEADPHONELIST","g");
|
|
if (LEADPHONELIST.match(LPLmatch))
|
|
{
|
|
var LPLresponse_array=LEADPHONELIST.split("LEADPHONELIST: ");
|
|
lead_phone_list = LPLresponse_array[1];
|
|
// alert(lead_phone_list);
|
|
|
|
var LPLnext_array=lead_phone_list.split("|");
|
|
current_lead_string = LPLnext_array[0];
|
|
var next_lead_array=current_lead_string.split("_");
|
|
next_lead = next_lead_array[1];
|
|
next_phone = next_lead_array[2];
|
|
// alert(next_lead_array[0] + " " + next_lead + " " + next_phone);
|
|
}
|
|
document.getElementById("LeadsContent").innerHTML = xmlhttp.responseText;
|
|
confirmed_ct_since_refresh=0;
|
|
// alert(xmlhttp.responseText);
|
|
if (autonext_launch > 0)
|
|
{
|
|
autonext_launch=0;
|
|
var temp_next_phone = next_phone;
|
|
let match = next_phone.match(/^(\d{3})(\d{3})(\d{4})$/);
|
|
if (match)
|
|
{temp_next_phone = '(' + match[1] + ') ' + match[2] + '-' + match[3];}
|
|
call_confirmation_button(next_lead,temp_next_phone);
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
// if (DB > 0) {document.getElementById("ajaxdebug").innerHTML = RTupdate_query;}
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
function LeadConfirmed()
|
|
{
|
|
if (confirming_call > 0)
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
RTupdate_query = "stage=activate_lead&lead_id=" + confirming_call_lead_id;
|
|
xmlhttp.open('POST', 'hci_screen.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(RTupdate_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// document.getElementById("LeadsContent").innerHTML = xmlhttp.responseText;
|
|
// alert(xmlhttp.responseText);
|
|
confirming_call=0;
|
|
confirming_call_lead_id=0;
|
|
confirming_call_phone='';
|
|
|
|
var temp_LPL_current = "" + current_lead_string + "\\\|";
|
|
var LPLcurrent = new RegExp(temp_LPL_current,"g");
|
|
// alert(temp_LPL_current + " " + LPLcurrent);
|
|
lead_phone_list = lead_phone_list.replace(LPLcurrent, '');
|
|
var LPLnext_array=lead_phone_list.split("|");
|
|
current_lead_string = LPLnext_array[0];
|
|
var next_lead_array=current_lead_string.split("_");
|
|
next_lead = next_lead_array[1];
|
|
next_phone = next_lead_array[2];
|
|
|
|
if (autonext_campaign > 0)
|
|
{
|
|
var temp_next_phone = next_phone;
|
|
let match = next_phone.match(/^(\d{3})(\d{3})(\d{4})$/);
|
|
if (match)
|
|
{temp_next_phone = '(' + match[1] + ') ' + match[2] + '-' + match[3];}
|
|
// alert(next_lead + " " + temp_next_phone + " " + next_phone);
|
|
|
|
if (document.getElementById('button_' + next_lead))
|
|
{
|
|
call_confirmation_button(next_lead,temp_next_phone);
|
|
}
|
|
else
|
|
{
|
|
autonext_launch=1;
|
|
LeadsRefresh();
|
|
}
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
// switch campaign for logged-in agent
|
|
function SwitchCampaign(temp_campaign)
|
|
{
|
|
window.location= hciPAGE + "?stage=switch_campaign&campaign_id=" + temp_campaign;
|
|
}
|
|
|
|
function call_confirmation_button(temp_button_lead,temp_id)
|
|
{
|
|
autonext_launch=0;
|
|
confirming_call=1;
|
|
confirming_call_lead_id = temp_button_lead;
|
|
confirming_call_phone = temp_id;
|
|
document.getElementById('button_' + temp_button_lead).style.backgroundColor = '#FFCC99';
|
|
var temp_counter_debug='';
|
|
// var temp_counter_debug = "<br>" + confirmed_ct_since_refresh + " " + loaded_sec;
|
|
document.getElementById('VerifyBoxContent').innerHTML="<?php echo _QXZ("confirm call to") ?>: " + temp_id + temp_counter_debug;
|
|
showDiv('VerifyBox');
|
|
document.getElementById('verify_button').focus();
|
|
}
|
|
|
|
function call_confirmation_verify()
|
|
{
|
|
// erase button span
|
|
document.getElementById('button_span_' + confirming_call_lead_id).innerHTML="";
|
|
document.getElementById('VerifyBox').style.visibility = 'hidden';
|
|
confirmed_ct_since_refresh++;
|
|
LeadConfirmed();
|
|
}
|
|
|
|
function call_confirmation_cancel()
|
|
{
|
|
document.getElementById('button_' + confirming_call_lead_id).style.backgroundColor = '#CCCCCC';
|
|
confirming_call=0;
|
|
confirming_call_lead_id=0;
|
|
confirming_call_phone='';
|
|
document.getElementById('VerifyBox').style.visibility = 'hidden';
|
|
|
|
var temp_LPL_current = "" + current_lead_string + "\\\|";
|
|
var LPLcurrent = new RegExp(temp_LPL_current,"g");
|
|
// alert(temp_LPL_current + " " + LPLcurrent);
|
|
lead_phone_list = lead_phone_list.replace(LPLcurrent, '');
|
|
var LPLnext_array=lead_phone_list.split("|");
|
|
current_lead_string = LPLnext_array[0];
|
|
var next_lead_array=current_lead_string.split("_");
|
|
next_lead = next_lead_array[1];
|
|
next_phone = next_lead_array[2];
|
|
|
|
if (autonext_campaign > 0)
|
|
{
|
|
var temp_next_phone = next_phone;
|
|
let match = next_phone.match(/^(\d{3})(\d{3})(\d{4})$/);
|
|
if (match)
|
|
{temp_next_phone = '(' + match[1] + ') ' + match[2] + '-' + match[3];}
|
|
// alert(next_lead + " " + temp_next_phone + " " + next_phone);
|
|
call_confirmation_button(next_lead,temp_next_phone);
|
|
}
|
|
}
|
|
|
|
// functions to hide and show different DIVs
|
|
function showDiv(divvar)
|
|
{
|
|
if (document.getElementById(divvar))
|
|
{
|
|
divref = document.getElementById(divvar).style;
|
|
divref.visibility = 'visible';
|
|
}
|
|
}
|
|
function hideDiv(divvar)
|
|
{
|
|
if (document.getElementById(divvar))
|
|
{
|
|
divref = document.getElementById(divvar).style;
|
|
divref.visibility = 'hidden';
|
|
}
|
|
}
|
|
|
|
|
|
</script>
|
|
<link rel="stylesheet" href="calendar.css">
|
|
<link rel="stylesheet" type="text/css" href="vicidial_stylesheet.php">
|
|
</head>
|
|
<BODY onLoad="StartRefresh()" BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
|
|
<!-- 'FORM_LOADED' is in here because vdc_form_display calls it. ( STYLE="text-decoration:none;") //-->
|
|
|
|
<TABLE CELLPADDING=0 CELLSPACING=0 BGCOLOR=white WIDTH=1200><TR bgcolor='#<?php echo $SSstd_row1_background ?>'>
|
|
<TD ALIGN=LEFT WIDTH=113 HEIGHT=30><A HREF="<?php echo $admin_home_url ?>"><IMG SRC="<?php echo $temp_logo; ?>" WIDTH=113 HEIGHT=30 BORDER=0 BORDER=0 ALT="System logo"></A></TD>
|
|
<TD WIDTH=100 ALIGN=LEFT> <a href="<?php echo $admin_home_url ?>"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2><?php echo _QXZ("HOME"); ?></a> </TD>
|
|
<TD WIDTH=729 ALIGN=CENTER><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=3> <B><?php echo _QXZ("HCI Screen - Campaign").": $campaign_id" ?> </B> </TD>
|
|
<TD WIDTH=300 ALIGN=RIGHT><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2><B> <a href="#" onclick="showDiv('CampaignSelectBox');return false;"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK><?php echo _QXZ("Change Campaign"); ?></a> | <a href="<?php echo "$hciPAGE?stage=LOGOUT&campaign_id=$campaign_id" ?>"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK><?php echo _QXZ("LOGOUT"); ?></a> </B></TD>
|
|
|
|
</TR>
|
|
</TABLE>
|
|
|
|
<input type='hidden' id='FORM_LOADED'>
|
|
|
|
<tr>
|
|
<td align='center' colspan='4'>
|
|
|
|
<?php
|
|
|
|
|
|
|
|
|
|
echo "<table border=0 cellpadding=0 cellspacing=0 bgcolor='#".$SSstd_row1_background."' align='center' width='1000'>\n";
|
|
echo "<tr><td align='center' colspan='4'>";
|
|
echo "</td><td align=right></td></tr>\n";
|
|
|
|
|
|
|
|
echo "</td></tr></table>\n";
|
|
|
|
$ENDtime = date("U");
|
|
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
echo "\n\n\n<br><br><br>\n\n";
|
|
|
|
|
|
echo "<!-- <font size=0>\n\n\n<br><br><br>\n"._QXZ("script runtime").": $RUNtime "._QXZ("seconds")."</font> -->";
|
|
|
|
|
|
?>
|
|
<span style="position:absolute;left:0px;top:0px;z-index:300;" id="LoadingBox">
|
|
<table border="0" bgcolor="white" width="<?php echo $JS_browser_width ?>px" height="<?php echo $JS_browser_height ?>px"><tr><td align="center" valign="top">
|
|
<br />
|
|
<br />
|
|
<font class="loading_text"><?php echo _QXZ("Loading..."); ?></font>
|
|
<br />
|
|
<br />
|
|
<img src="../agc/images/<?php echo _QXZ("agent_loading_animation.gif"); ?>" height="206px" width="206px" alt="<?php echo _QXZ("Loading..."); ?>" />
|
|
<br />
|
|
<br />
|
|
</td></tr></table>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:10px;top:40px;z-index:<?php $zi++; echo $zi ?>;" id="LeadsContent"></span>
|
|
|
|
<span style="position:absolute;left:570px;top:40px;z-index:<?php $zi++; echo $zi ?>;" id="DashboardContent"></span>
|
|
|
|
|
|
<span style="position:absolute;left:700px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CampaignSelectBox">
|
|
<table border="2" bgcolor="#666666" cellpadding="2" cellspacing="1">
|
|
<tr><td bgcolor="#f0f0f0" align="left">
|
|
<font face="arial,helvetica" size="2"><b> <?php echo _QXZ("Select a campaign"); ?>:</b></font>
|
|
</td></tr>
|
|
<tr><td bgcolor="#E6E6E6">
|
|
<table border="0" bgcolor="#E3E3E3" width="400">
|
|
<tr>
|
|
<td align="center" valign="top" width="50">
|
|
<br /><br />
|
|
</td>
|
|
<td align="left" valign="top">
|
|
<br /><br />
|
|
<font face="arial,helvetica" size="2">
|
|
<span id="CampaignSelectBoxContent"><b> <?php echo $camp_panel_code; ?> </b></span>
|
|
</font>
|
|
<br /><br />
|
|
<font face="arial,helvetica" size="2"><a href="#" onclick="hideDiv('CampaignSelectBox');return false;" STYLE="text-decoration:none;"> <?php echo _QXZ("[X] close"); ?></a></font><br />
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</td></tr>
|
|
</table>
|
|
</span>
|
|
|
|
|
|
<span style="position:absolute;left:580px;top:240px;z-index:<?php $zi++; echo $zi ?>;" id="VerifyBox">
|
|
<table border="2" bgcolor="#999999" cellpadding="2" cellspacing="1">
|
|
<tr><td bgcolor="#<?php echo $SSmenu_background; ?>" align="left">
|
|
<font face="arial,helvetica" size="2" color="white"><b> <?php echo _QXZ("Launch Call Confirmation"); ?></b></font>
|
|
</td></tr>
|
|
<tr><td bgcolor="#E6E6E6">
|
|
<table border="0" bgcolor="#E3E3E3" width="400">
|
|
<tr>
|
|
<td align="center" valign="top">
|
|
<br /><br />
|
|
<font face="arial,helvetica" size="2">
|
|
<span id="VerifyBoxContent"> <?php echo _QXZ("verify"); ?> </span>
|
|
</font>
|
|
<br /><br />
|
|
</td>
|
|
</tr><tr>
|
|
<td align="center" valign="top" colspan="2">
|
|
<button type="button" class="button_hci_verify_confirm" name="verify_button" id="verify_button" onclick="call_confirmation_verify();return false;"><?php echo _QXZ("Confirm"); ?></BUTTON>
|
|
<button type="button" class="button_hci_verify_cancel" name="verify_cancel" id="verify_cancel" onclick="call_confirmation_cancel();return false;"><?php echo _QXZ("cancel"); ?></BUTTON>
|
|
<br />
|
|
<!-- <a href="#" onclick="document.alert_form.alert_button.focus();">focus</a> -->
|
|
</td></tr>
|
|
</table>
|
|
</td></tr>
|
|
</table>
|
|
</span>
|
|
|
|
|
|
<span style="position:absolute;left:200px;top:200px;z-index:<?php $zi++; echo $zi ?>;" id="AlertBox">
|
|
<table border="2" bgcolor="#666666" cellpadding="2" cellspacing="1">
|
|
<tr><td bgcolor="#f0f0f0" align="left">
|
|
<font face="arial,helvetica" size="2"><b> <?php echo _QXZ("Agent Alert!"); ?></b></font>
|
|
</td></tr>
|
|
<tr><td bgcolor="#E6E6E6">
|
|
<table border="0" bgcolor="#E3E3E3" width="400">
|
|
<tr>
|
|
<td align="center" valign="top" width="50">
|
|
<br /><br />
|
|
<img src="../agc/images/<?php echo _QXZ("alert.gif"); ?>" alt="alert" border="0">
|
|
</td>
|
|
<td align="center" valign="top">
|
|
<br /><br />
|
|
<font face="arial,helvetica" size="2">
|
|
<span id="AlertBoxContent"> <?php echo _QXZ("Alert Box"); ?> </span>
|
|
</font>
|
|
<br /><br />
|
|
</td>
|
|
</tr><tr>
|
|
<td align="center" valign="top" colspan="2">
|
|
<button type="button" name="alert_button" id="alert_button" onclick="hideDiv('AlertBox');return false;"><?php echo _QXZ("OK"); ?></BUTTON>
|
|
<br />
|
|
<!-- <a href="#" onclick="document.alert_form.alert_button.focus();">focus</a> -->
|
|
</td></tr>
|
|
</table>
|
|
</td></tr>
|
|
</table>
|
|
</span>
|
|
|
|
</body>
|
|
</html>
|
|
|
|
<?php
|
|
|
|
$stage='page_loaded';
|
|
$notes='';
|
|
vicidial_ajax_log($NOW_TIME,$startMS,$link,$stage,$php_script,$PHP_AUTH_USER,$notes,$lead_id,$session_name,$stmt);
|
|
|
|
exit;
|
|
|
|
|
|
|
|
##### AJAX process logging #####
|
|
function vicidial_ajax_log($NOW_TIME,$startMS,$link,$ACTION,$php_script,$user,$stage,$lead_id,$session_name,$stmt)
|
|
{
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt = preg_replace('/;/', '', $stmt);
|
|
$stmt = addslashes($stmt);
|
|
|
|
$NOW_TIME = preg_replace("/\'|\"|\\\\|;/","",$NOW_TIME);
|
|
$startMS = preg_replace("/\'|\"|\\\\|;/","",$startMS);
|
|
$php_script = preg_replace('/[^-\._0-9a-zA-Z]/','',$php_script);
|
|
$ACTION = preg_replace('/[^-_0-9a-zA-Z]/','',$ACTION);
|
|
$lead_id = preg_replace('/[^0-9]/','',$lead_id);
|
|
$stage = preg_replace("/\'|\"|\\\\|;/","",$stage);
|
|
$session_name = preg_replace('/[^-_0-9a-zA-Z]/','',$session_name);
|
|
|
|
$stmtA="INSERT INTO vicidial_ajax_log set user='$user',start_time='$NOW_TIME',db_time=NOW(),run_time='$TOTALrun',php_script='$php_script',action='$ACTION',lead_id='$lead_id',stage='$stage',session_name='$session_name',last_sql=\"$stmt\";";
|
|
$rslt=mysql_to_mysqli($stmtA, $link);
|
|
|
|
# $ajx = fopen ("./vicidial_ajax_log.txt", "a");
|
|
# fwrite ($ajx, $stmtA . "\n");
|
|
# fclose($ajx);
|
|
|
|
return 1;
|
|
}
|
|
|
|
?>
|