ViciDial/ViciDialSVN
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity
Files
dd24da163aaddf2eb337dd368ae295fbba8bcb08
ViciDialSVN/agc_2-X/trunk/agi/cm_VID_SPECIAL.agi
T
mattf 338086fa43 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type 
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-14 21:34:22 +00:00

914 lines
30 KiB
Perl
Raw Blame History

#!/usr/bin/perl
#
# cm_VID_SPECIAL.agi version 2.14
#
# runs when a call comes from a Call Menu VIDPROMPTSPECIAL... INGROUP option.
# This script will send calls to various In-Groups or Call Menu options based
# on settings in a Settings Container and results of a lead search.
#
#
# You need to put lines similar to those below in your extensions.conf file:
# ; Below are the parameters needed for the script to be run properly
# ; 1. the method of call handling for the script:
# ; - VIDPROMPTSPECIALLOOKUP - Prompt Vendor Lead Code to User with IVR to find record in whole system
# ; - VIDPROMPTSPECIALLOOKUPRL - Restrict lookup to one list
# ; - VIDPROMPTSPECIALLOOKUPRC - Restrict lookup to one campaign's lists
# ; 2. the method of searching for an available agent:
# ; - LO - Load Balance Overflow only (priority to home server)
# ; - LB - <default> Load Balance total system
# ; - SO - Home server only
# ; 3. the list_id to insert the new lead under if it is new (and CID/ANI available)
# ; 4. the phone dialing code to insert with the new lead if new (and CID/ANI available)
# ; 5. the campaign_id to search within lists if CIDLOOKUPRC
# ; 6. VID enter prompt filename to play if method is set to a VID* option
# ; 7. VID you-have-entered filename to play if method is set to a VID* option
# ; 8. VID confirm prompt filename to play if method is set to a VID* option
# ; 9. VID digit length validation to use if method is set to a VID* option, set to empty or X to disable
# ; 10. Settings Container to use for settings for this script, must be CM_VIDPROMPT_SPECIAL container type
#
# ;inbound VICIDIAL calls:
#exten => 1234,1,Answer ; Answer the line
#exten => 1234,2,AGI(cm_VID_SPECIAL.agi,VIDPROMPTSPECIALLOOKUP---LB---999---1---TESTCAMP---x---y---z---X---VID_special_test)
#exten => 1234,3,Hangup
#
#
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# changes:
# 230613-2255 - First Build
#
$script = 'cm_VID_SPECIAL.agi';
$dtmf_silent_prefix = '7';
$DROP_TIME = 720; ### default number of seconds to wait until you drop a waiting call
$start_moh=1;
$wait_prompt_runs=0;
$at='@';
$S='*';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=272;
$one_mysql_log=0;
$dial_ingroup_flag=0;
$called_count=1;
$entry_list_id=0;
$areacode_filter_run=0;
$no_agent_no_queue_checked=0;
$MT[0]='';
$now_date_epoch = time();
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$hm = "$hour$min";
$hm = ($hm + 0);
$epochFOURhoursAGO = ($now_date_epoch - 14400);
($Ssec,$Smin,$Shour,$Smday,$Smon,$Syear,$Swday,$Syday,$Sisdst) = localtime($epochFOURhoursAGO);
$Smon++; $Syear = ($Syear + 1900);
if ($Smon < 10) {$Smon = "0$Smon";}
if ($Smday < 10) {$Smday = "0$Smday";}
if ($Shour < 10) {$Shour = "0$Shour";}
if ($Smin < 10) {$Smin = "0$Smin";}
if ($Ssec < 10) {$Ssec = "0$Ssec";}
$timeFOURhoursAGO = "$Syear-$Smon-$Smday $Shour:$Smin:$Ssec";
$epochTWENTYFOURhoursAGO = ($now_date_epoch - 86400);
($Ssec,$Smin,$Shour,$Smday,$Smon,$Syear,$Swday,$Syday,$Sisdst) = localtime($epochTWENTYFOURhoursAGO);
$Smon++; $Syear = ($Syear + 1900);
if ($Smon < 10) {$Smon = "0$Smon";}
if ($Smday < 10) {$Smday = "0$Smday";}
if ($Shour < 10) {$Shour = "0$Shour";}
if ($Smin < 10) {$Smin = "0$Smin";}
if ($Ssec < 10) {$Ssec = "0$Ssec";}
$timeTWENTYFOURhoursAGO = "$Syear-$Smon-$Smday $Shour:$Smin:$Ssec";
$start_epoch = $now_date_epoch;
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$CLInow_date = "$year-$mon-$mday\\ $hour:$min:$sec";
$YMD = "$year-$mon-$mday";
$start_time=$now_date;
$CIDdate = "$mon$mday$hour$min$sec";
$tsSQLdate = "$year$mon$mday$hour$min$sec";
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
$SQLdateBEGIN = $SQLdate;
$ORIGINAL_call_time = $SQLdate;
while (length($CIDdate) > 9) {$CIDdate =~ s/^.//gi;} # 0902235959 changed to 902235959
if ($wday == '0') {$now_weekday = 'SUNDAY';}
if ($wday == '1') {$now_weekday = 'MONDAY';}
if ($wday == '2') {$now_weekday = 'TUESDAY';}
if ($wday == '3') {$now_weekday = 'WEDNESDAY';}
if ($wday == '4') {$now_weekday = 'THURSDAY';}
if ($wday == '5') {$now_weekday = 'FRIDAY';}
if ($wday == '6') {$now_weekday = 'SATURDAY';}
$BDtarget = ($now_date_epoch - 7);
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
$Byear = ($Byear + 1900);
$Bmon++;
if ($Bmon < 10) {$Bmon = "0$Bmon";}
if ($Bmday < 10) {$Bmday = "0$Bmday";}
if ($Bhour < 10) {$Bhour = "0$Bhour";}
if ($Bmin < 10) {$Bmin = "0$Bmin";}
if ($Bsec < 10) {$Bsec = "0$Bsec";}
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
if (!$PRSLOGfile) {$PRSLOGfile = "$PATHlogs/prsout.$year-$mon-$mday";}
if (!$PRSTESTfile) {$PRSTESTfile = "$PATHlogs/prstest.$year-$mon-$mday";}
if (!$ERRLOGfile) {$ERRLOGfile = "$PATHlogs/MySQLerror.$year-$mon-$mday";}
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$stmtA = "SELECT agi_output,local_gmt FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02001'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
$rec_count=0;
while ($sthArows > $rec_count)
{
$AGILOG = '0';
@aryA = $sthA->fetchrow_array;
$DBagi_output = $aryA[0];
$local_gmt = $aryA[1];
if ($isdst) {$local_gmt++;}
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
$rec_count++;
}
$sthA->finish();
#############################################
##### START SYSTEM SETTINGS LOOKUP #####
$stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_eq_prepend,queuemetrics_pe_phone_append,did_agent_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_ra_extensions_enabled,queuemetrics_socket,queuemetrics_socket_url,enable_did_entry_list_id,enable_drop_lists,inbound_answer_config,agent_search_method,abandon_check_queue,inbound_credits FROM system_settings;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02026'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$enable_queuemetrics_logging = $aryA[0];
$queuemetrics_server_ip = $aryA[1];
$queuemetrics_dbname = $aryA[2];
$queuemetrics_login= $aryA[3];
$queuemetrics_pass = $aryA[4];
$queuemetrics_log_id = $aryA[5];
$queuemetrics_eq_prepend = $aryA[6];
$queuemetrics_pe_phone_append = $aryA[7];
$did_agent_log = $aryA[8];
$alt_log_server_ip = $aryA[9];
$alt_log_dbname = $aryA[10];
$alt_log_login = $aryA[11];
$alt_log_pass = $aryA[12];
$tables_use_alt_log_db = $aryA[13];
$did_ra_extensions_enabled = $aryA[14];
$queuemetrics_socket = $aryA[15];
$queuemetrics_socket_url = $aryA[16];
$enable_did_entry_list_id = $aryA[17];
$enable_drop_lists = $aryA[18];
$inbound_answer_config = $aryA[19];
$SSagent_search_method = $aryA[20];
$SSabandon_check_queue = $aryA[21];
$SSinbound_credits = $aryA[22];
}
$sthA->finish();
##### END SYSTEM SETTINGS LOOKUP #####
###########################################
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
$i++;
}
### list of command-line array arguments:
@ARGV_vars = split(/---/, $ARGV[0]);
$call_handle_method = $ARGV_vars[0];
$search_method = $ARGV_vars[1];
$list_id = $ARGV_vars[2];
$phone_code = $ARGV_vars[3];
$Scampaign_id = $ARGV_vars[4];
$vid_enter_filename = $ARGV_vars[5];
$vid_id_number_filename = $ARGV_vars[6];
$vid_confirm_filename = $ARGV_vars[7];
$vid_validate_digits = $ARGV_vars[8];
$vid_special_container = $ARGV_vars[9];
}
$|=1;
while(<STDIN>)
{
chomp;
last unless length($_);
if ($AGILOG)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
if (/^agi_type\:\s+(.*)$/) {$type = $1;}
if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
if (/^agi_context\:\s+(.*)$/) {$context = $1;}
}
$callerid =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$calleridname =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{$callerid = $calleridname;}
if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
{
$calleridname = $callerid;
$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
$calleridname =~ s/\"|\" //gi;
}
if ($callerid !~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{
$callerid =~ s/\D|\'//gi;
$calleridname =~ s/unknown|\'//gi;
if ( (!$callerid) or ($callerid =~ /unknown/) )
{$callerid = $calleridname;}
}
$prev_callerid = $callerid;
if ($calleridname =~ /^J\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{$prev_callerid = $calleridname;}
if ( ($phone_code =~ /^1$/) && ($callerid =~ /^1/) && (length($callerid) > 10) )
{
$callerid =~ s/^1//gi;
if ($AGILOG) {$agi_string = "North America CID Check: $phone_code|$callerid|"; &agi_output;}
}
$originalCID = $callerid;
if ( ($call_handle_method =~ /^CID/) || ($call_handle_method =~ /^VID/) )
{
if (length($callerid)>0) {$phone_number = $callerid;}
else {$phone_number = '';}
if (length($calleridname)>0) {$VLcomments = $calleridname;}
else {$VLcomments = '';}
}
if (length($callerid)<10) {$callerid = $parked_by;}
if (length($pin)>0) {$callerid = $pin;}
foreach $i (sort keys %AGI)
{
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
}
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
if (length($pin) < 1) {$pin=$inbound_number;}
$fronter = $pin;
if ($AGILOG) {$agi_string = "+++++ VID PROMPT SPECIAL STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
$VDADphone='';
$VDADphone_code='';
$VCcallerid = $channel_group;
$VD_campaign_id = $channel_group;
if (length($VCcallerid)<2)
{$VCcallerid = 'ViciDial Inbound';}
### Grab Server values from the database
$cbc=0;
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks,voicemail_dump_exten_no_inst,routing_prefix FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02004'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
while ($sthArows > $cbc)
{
@aryA = $sthA->fetchrow_array;
$DBvoicemail_dump_exten = $aryA[0];
$DBext_context = $aryA[1];
$DBanswer_transfer_agent = $aryA[2];
$DBSERVER_GMT = $aryA[3];
$asterisk_version = $aryA[4];
$DBmax_vicidial_trunks = $aryA[5];
$voicemail_dump_exten_no_inst = $aryA[6];
$routing_prefix = $aryA[7];
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
if ($asterisk_version) {$AST_ver = $asterisk_version;}
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
$LOCAL_GMT_OFF = $SERVER_GMT;
$LOCAL_GMT_OFF_STD = $SERVER_GMT;
if ($isdst) {$LOCAL_GMT_OFF++;}
if ($DB) {print "SEED TIME $now_date_epoch : $year-$mon-$mday $hour:$min:$sec LOCAL GMT OFFSET NOW: $LOCAL_GMT_OFF\n";}
$cbc++;
}
$sthA->finish();
### Gather contents of VID-SPECIAL settings container, send back to main prompt if invalid
# example settings container:
#
# list_ingroup => 102,TEST_IN2
# list_ingroup => 103,TEST_IN3
# list_ingroup => 104,TEST_IN4
# default_ingroup => TEST_IN5
# not_found_action => new_lead
# new_lead_ingroup => TEST_IN
#
$not_found_action='s';
$new_lead_ingroup='';
$default_ingroup='';
$match_ingroup='';
$container_lines=0;
@container_array=@MT;
if (length($vid_special_container) > 0)
{
$stmtA = "SELECT container_entry FROM vicidial_settings_containers where container_id='$vid_special_container' and container_type='CM_VIDPROMPT_SPECIAL';";
if ($DBX) {print " |$stmtA|\n";}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VIDScontainer_entry = $aryA[0];
$VIDScontainer_entry =~ s/\r|\t|\'|\"//gi;
@VIDScontainer_array = split(/\n/,$VIDScontainer_entry);
$VIDSc=0;
foreach(@VIDScontainer_array)
{
if ( ($VIDScontainer_array[$VIDSc] !~ /^;/) && (length($VIDScontainer_array[$VIDSc]) > 0) )
{
$container_array[$container_lines] = "$VIDScontainer_array[$VIDSc]";
$container_lines++;
if ($VIDScontainer_array[$VIDSc] =~ /not_found_action => |not_found_action=>/)
{
$not_found_action = $VIDScontainer_array[$VIDSc];
$not_found_action =~ s/not_found_action => |not_found_action=>//gi;
$not_found_action =~ s/[^-_0-9a-zA-Z]//gi;
if (length($not_found_action) < 1) {$not_found_action='S';}
}
if ($VIDScontainer_array[$VIDSc] =~ /new_lead_ingroup => |new_lead_ingroup=>/)
{
$new_lead_ingroup = $VIDScontainer_array[$VIDSc];
$new_lead_ingroup =~ s/new_lead_ingroup => |new_lead_ingroup=>//gi;
$new_lead_ingroup =~ s/[^-_0-9a-zA-Z]//gi;
}
if ($VIDScontainer_array[$VIDSc] =~ /default_ingroup => |default_ingroup=>/)
{
$default_ingroup = $VIDScontainer_array[$VIDSc];
$default_ingroup =~ s/default_ingroup => |default_ingroup=>//gi;
$default_ingroup =~ s/[^-_0-9a-zA-Z]//gi;
}
}
$VIDSc++;
}
}
$sthA->finish();
}
if ($container_lines < 2)
{
if ($AGILOG) {$agi_string = "VID-SPECIAL container invalid! transferring to 's' |$vid_special_container|$channel|$callerid|"; &agi_output;}
print "SET CONTEXT $context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION s\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
}
if ( (length($new_lead_ingroup) < 1) && (length($default_ingroup) > 0) )
{$new_lead_ingroup = $default_ingroup;}
$LOGuser='VDCL';
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
if ($call_handle_method =~ /^VIDPROMPT/)
{
$vendor_lead_code = $AGI->get_variable('vendor_lead_code');
if ( ($AGILOG) && (length($vendor_lead_code)>0) ) {$agi_string = "vendor id AGI variable: |$vendor_lead_code|"; &agi_output;}
if (length($vendor_lead_code)>2)
{
$vendor_id = $vendor_lead_code;
}
else
{
&enter_id_number;
}
}
if ($call_handle_method =~ /LOOKUP/)
{
$listSQL = '';
if ($call_handle_method =~ /LOOKUPRL/)
{$listSQL = "and list_id='$list_id'";}
else
{
if ($call_handle_method =~ /LOOKUPRC/)
{
### Grab all lists associated with Scampaign_id
$cbc=0;
$SlistsSQL='';
$stmtA = "SELECT list_id FROM vicidial_lists where campaign_id='$Scampaign_id' limit 1000;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02009'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
while ($sthArows > $cbc)
{
@aryA = $sthA->fetchrow_array;
$SlistsSQL .= "'$aryA[0]',";
$cbc++;
}
$sthA->finish();
chop($SlistsSQL);
if (length($SlistsSQL)>3)
{$listSQL = "and list_id IN($SlistsSQL)";}
}
}
$stmtA= "SELECT lead_id,called_count,list_id,phone_number from vicidial_list where vendor_lead_code='$vendor_id' $listSQL order by last_local_call_time desc limit 1;";
if ($AGILOG) {$agi_string = "VDAD vicidial_list search |$vendor_id|$stmtA|"; &agi_output;}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02010'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$insert_lead_id = $aryA[0];
$called_count = $aryA[1];
$list_id = $aryA[2];
$phone_number = $aryA[3];
$sthA->finish();
if ($AGILOG) {$agi_string = "VID-SPECIAL vicidial_list found |$insert_lead_id|$called_count|$list_id|$vendor_id|$stmtA|"; &agi_output;}
# lead found, now check for match in container for list_id
$i=0;
while ($i < $container_lines)
{
if ($container_array[$i] =~ /^list_ingroup/i)
{
$temp_line = $container_array[$i];
$temp_line =~ s/list_ingroup => |list_ingroup=>| //gi;
@temp_array = split(/,/,$temp_line);
if ($temp_array[0] =~ /^$list_id$/)
{
$match_ingroup = $temp_array[1];
if ($AGILOG) {$agi_string = "VID-SPECIAL list in-group match found |$match_ingroup|$insert_lead_id|$list_id|$vendor_id|$stmtA|"; &agi_output;}
}
}
$i++;
}
if (length($match_ingroup) < 1)
{
if (length($default_ingroup) > 0)
{
$match_ingroup = $default_ingroup;
if ($AGILOG) {$agi_string = "VID-SPECIAL list in-group match not found, using default |$match_ingroup|$insert_lead_id|$list_id|$vendor_id|$stmtA|"; &agi_output;}
}
else
{
if ($AGILOG) {$agi_string = "VID-SPECIAL no list match found and no default ingroup defined, going to 's' |$list_id|$channel|$callerid|$vendor_id|"; &agi_output;}
print "SET CONTEXT $context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION s\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
}
# change CIDname to found lead_id
$PADlead_id = sprintf("%010s", $insert_lead_id); while (length($PADlead_id) > 10) {chop($PADlead_id);}
$VIDqueryCID = "Y$CIDdate$PADlead_id";
$newcallerid = "\"$VIDqueryCID <$phone_number>\"";
$AGI->set_callerid($newcallerid);
print STDERR "Setting CID \"$newcallerid\"\n";
checkresult($result);
if ($AGILOG) {$agi_string = "VID-SPECIAL callerID changed: \"$VIDqueryCID\" \<$phone_number\>"; &agi_output;}
# send call to special extension with lead_id defined and handle_method set to CLOSER
$AGI->exec("EXEC Set(_ingroupvar=$match_ingroup)");
$AGI->exec("EXEC Set(_igsearchmethod=$search_method)");
$AGI->exec("EXEC Set(_iglistid=$list_id)");
$AGI->exec("EXEC Set(_igphonecode=$phone_code)");
$AGI->exec("EXEC Set(_igcampaignid=$Scampaign_id)");
$ingroup_exten_string = "A1B1C123";
if ($AGILOG) {$agi_string = "VID-SPECIAL sending to in-group |$ingroup_exten_string|$channel|$callerid|$vendor_id|"; &agi_output;}
print "SET CONTEXT $context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $ingroup_exten_string\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
else
{
if ( ($not_found_action =~ /new_lead/) && (length($new_lead_ingroup) > 0) )
{
# send call to special extension for new lead creation
$AGI->exec("EXEC Set(_ingroupvar=$new_lead_ingroup)");
$AGI->exec("EXEC Set(_igsearchmethod=$search_method)");
$AGI->exec("EXEC Set(_iglistid=$list_id)");
$AGI->exec("EXEC Set(_igphonecode=$phone_code)");
$AGI->exec("EXEC Set(_igcampaignid=$Scampaign_id)");
$AGI->exec("EXEC Set(_igvendorid=$vendor_id)");
$ingroup_exten_string = "A2B2C234";
if ($AGILOG) {$agi_string = "VID-SPECIAL sending new lead to in-group |$ingroup_exten_string|$channel|$callerid|$vendor_id|"; &agi_output;}
print "SET CONTEXT $context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $ingroup_exten_string\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
else
{
if ($AGILOG) {$agi_string = "VID-SPECIAL lead not found going to '$not_found_action' |$vid_special_container|$channel|$callerid|$vendor_id|"; &agi_output;}
print "SET CONTEXT $context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $not_found_action\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
}
}
$dbhA->disconnect();
exit;
### BEGIN VIDPROMPT gather of ID section ###
sub enter_id_number
{
# DEFAULT PROMPTS USED:
# please_enter_id_number - "Please enter your ID Number followed by the # key
# id_number - "Your ID number is"
# confirm_id_number - "Press 1 if it is correct. Press 2 to repeat entry"
$vid_validate_length=1;
$vendor_id='';
if (length($vid_enter_filename) < 1) {$vid_enter_filename = 'please_enter_id_number';}
if (length($vid_id_number_filename) < 1){$vid_id_number_filename = 'id_number';}
if (length($vid_confirm_filename) < 1) {$vid_confirm_filename = 'confirm_id_number';}
if (length($vid_validate_digits) < 1) {$vid_validate_digits = 'X'; $vid_validate_length=0;}
if ($vid_validate_digits =~ /X/) {$vid_validate_digits=99; $vid_validate_length=0;}
if ($AGILOG) {$agi_string = "$call_handle_method method: |$vid_enter_filename|$vid_id_number_filename|$vid_confirm_filename|$vid_validate_digits|$vid_validate_length|"; &agi_output;}
$confirmation=0;
$confirmation_chances=0;
while ( ($confirmation_chances < 3) && ($confirmation < 1) )
{
$entry_chances=0;
$Lvendor_id=0;
if ($AGILOG) {$agi_string = "DEBUG------------------( ($entry_chances < 3) && ( ( ($Lvendor_id < 1) && ($vid_validate_length < 1) ) || ( ($Lvendor_id != $vid_validate_digits) && ($vid_validate_length > 0) ) ) )"; &agi_output;}
while ( ($entry_chances < 3) && ( ( ($Lvendor_id < 1) && ($vid_validate_length < 1) ) || ( ($Lvendor_id != $vid_validate_digits) && ($vid_validate_length > 0) ) ) )
{
$entry_chances++;
$digits_being_entered=1;
$id_number='';
$interrupt_digit='';
$interrupt_digit = $AGI->stream_file("$vid_enter_filename",'0123456789');
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
if ($interrupt_digit > 0)
{
# if ($interrupt_digit == 35) {$interrupt_digit='#';}
# if ($interrupt_digit == 42) {$interrupt_digit='*';}
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$id_number=$interrupt_digit;
}
$digit_loop_counter=0;
while ($digits_being_entered > 0)
{
$digit = chr($AGI->wait_for_digit('5000')); # wait 5 seconds for input or until the pound key is pressed
if ($digit =~ /\d/)
{
$id_number = "$id_number$digit";
if ($AGILOG) {$agi_string = "digit |$digit| id_number |$id_number|"; &agi_output;}
undef $digit;
}
else
{
$digits_being_entered=0;
}
$Lid_number = length($id_number);
if ($Lid_number >= $vid_validate_digits)
{
$digits_being_entered=0;
}
$digit_loop_counter++;
}
$id_number =~ s/\D//gi;
$vendor_id = $id_number;
$Lvendor_id = length($vendor_id);
}
$AGI->stream_file("$vid_id_number_filename");
$AGI->say_digits("$vendor_id");
### if vendor_id has been set, ask to confirm it
if (length($vendor_id) > 0)
{
$interrupt_digit = $AGI->stream_file("$vid_confirm_filename",'12');
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
$digits_being_entered=1;
$ANSWER_confirm='';
if ($interrupt_digit > 0)
{
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
$ANSWER_confirm=$interrupt_digit;
}
if (length($ANSWER_confirm) < 1)
{
$digit_loop_counter=0;
while ( ($digits_being_entered > 0) && ($digit_loop_counter < 1) )
{
$digit = chr($AGI->wait_for_digit('5000')); # wait 5 seconds for input
if ($digit =~ /\d/)
{
$ANSWER_confirm = "$ANSWER_confirm$digit";
if ($AGILOG) {$agi_string = "digit |$digit| ANSWER_confirm |$ANSWER_confirm|"; &agi_output;}
undef $digit;
}
else
{
$digits_being_entered=0;
}
$digit_loop_counter++;
}
}
$ANSWER_confirm =~ s/\D//gi;
if ($ANSWER_confirm > 1)
{$vendor_id='';}
if ( ($ANSWER_confirm > 0) && ($ANSWER_confirm < 2) )
{$confirmation=1;}
}
if ($confirmation < 1)
{
$AGI->stream_file('buzz');
}
$confirmation_chances++;
}
}
### END VIDPROMPT gather of ID section ###
sub checkresult
{
my ($res) = @_;
my $retval;
$tests++;
chomp $res;
if ($res =~ /^200/)
{
$res =~ /result=(-?\d+)/;
if (!length($1))
{
# print STDERR "FAIL ($res)\n";
$fail++;
}
else
{
# print STDERR "PASS ($1)\n";
$pass++;
}
}
else
{
# print STDERR "FAIL (unexpected result '$res')\n";
$fail++;
}
}
sub leading_zero($)
{
$_ = $_[0];
s/^(\d)$/0$1/;
s/^(\d\d)$/0$1/;
return $_;
} # End of the leading_zero() routine.
sub agi_output
{
($Lsec,$Lmin,$Lhour,$Lmday,$Lmon,$Lyear,$Lwday,$Lyday,$Lisdst) = localtime(time);
if ($Lhour < 10) {$Lhour = "0$Lhour";}
if ($Lmin < 10) {$Lmin = "0$Lmin";}
if ($Lsec < 10) {$Lsec = "0$Lsec";}
$LOGtime = "$Lhour:$Lmin:$Lsec";
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$LOGtime|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$LOGtime|$script|$agi_string\n";}
$agi_string='';
}
sub mysql_error_logging
{
($Lsec,$Lmin,$Lhour,$Lmday,$Lmon,$Lyear,$Lwday,$Lyday,$Lisdst) = localtime(time);
if ($Lhour < 10) {$Lhour = "0$Lhour";}
if ($Lmin < 10) {$Lmin = "0$Lmin";}
if ($Lsec < 10) {$Lsec = "0$Lsec";}
$LOGtime = "$Lhour:$Lmin:$Lsec";
$errno='';
$error='';
if ( ($mel > 0) || ($one_mysql_log > 0) )
{
$errno = $dbhP->err();
if ( ($errno > 0) || ($mel > 1) || ($one_mysql_log > 0) )
{
$error = $dbhP->errstr();
### open the log file for writing ###
open(Eout, ">>$ERRLOGfile")
|| die "Can't open $ERRLOGfile: $!\n";
print Eout "$now_date|$LOGtime|$script|$mysql_count|$MEL_aff_rows|$errno|$error|$stmtA|$callerid|$insert_lead_id|\n";
close(Eout);
}
}
$one_mysql_log=0;
}
# subroutine to parse the asterisk version
# and return a hash with the various part
sub parse_asterisk_version
{
# grab the arguments
my $ast_ver_str = $_[0];
# get everything after the - and put it in $ast_ver_postfix
my @hyphen_parts = split( /-/ , $ast_ver_str );
my $ast_ver_postfix = $hyphen_parts[1];
# now split everything before the - up by the .
my @dot_parts = split( /\./ , $hyphen_parts[0] );
my %ast_ver_hash;
if ( $dot_parts[0] <= 1 )
{
%ast_ver_hash = (
"major" => $dot_parts[0],
"minor" => $dot_parts[1],
"build" => $dot_parts[2],
"revision" => $dot_parts[3],
"postfix" => $ast_ver_postfix
);
}
# digium dropped the 1 from asterisk 10 but we still need it
if ( $dot_parts[0] > 1 )
{
%ast_ver_hash = (
"major" => 1,
"minor" => $dot_parts[0],
"build" => $dot_parts[1],
"revision" => $dot_parts[2],
"postfix" => $ast_ver_postfix
);
}
return ( %ast_ver_hash );
}
Reference in New Issue View Git Blame Copy Permalink