5 /features
7 /contact-us
11 /about-us
21 /blog/21
28 /blog/inbound-calls-outbound-calls-and-email-blended
36 /blog/agents-anywhere
67 /comparisons
69 /vicihost-vs-justgocloud
75 /vicihost-vs-ytel
82 /vicihost-vs-five9
94 /contact-form-error
96 /contact-form-success
107 /blog/agent-avatar-soundboards
131 /blog/high-level-data-encryption
157 /skills-based-routing-with-agent-ranking
164 /outbound-agent-controlled-broadcast-and-predictive-dialing
168 /integrated-call-recording
171 /three-way-calling-within-the-agent-screen
174 /scheduled-callbacks-agent-only-and-anyone
179 /web-configurable-ivrs-and-voicemail-boxes
182 /virtually-limitless-campaigns-lists-ivrs-inbound-queues
185 /immediate-or-scheduled-website-callbacks
188 /real-time-reports-with-click-to-listen-to-monitor-agent-phone-calls
191 /easy-importing-of-calling-lists-through-the-web-by-api-or-scheduled-by-ftp
203 /integrated-web-based-agent-phone-included-requires-no-agent-setup
206 /local-toll-free-and-international-inbound-phone-numbers-available
216 /full-usa-canada-and-uk-regulatory-compliance
219 /cellphone-filtering-for-tcpa-compliance
223 /ability-to-have-recordings-automatically-transferred-to-an-external-ftp-site
226 /quality-control-module-available
230 /pbx-features-allow-you-to-use-your-system-as-your-office-pbx
235 /included-support-time
238 /no-hidden-fees
241 /99-9-up-time-guarantee
244 /scalable-to-hundreds-of-logged-in-agents
247 /dedicated-dialing-server-hardware
250 /single-server-guaranteed-to-handle-at-least-25-agents-at-31-line-ratio
253 /moving-hosted-to-on-site-or-on-site-to-hosted
256 /month-to-month-terms-no-long-term-contracts
259 /agent-scripting-with-customer-data
262 /system-wide-per-campaign-and-inbound-dnc-lists
274 /internal-chat-and-broadcast-messaging-to-agents
286 /available-languages
294 /zoiper-webphone
301 /blog/crm-integration
324 /auto-generate-call-lists-based-on-dropped-inbound-queued-calls
327 /computer-ip-address-access-restrictions-for-web-resources
330 /dozens-of-standard-reports-which-can-be-emailed-out-on-a-set-schedule
350 /share-lead-data-across-vicidial-clusters-instantly-when-calls-are-transferred
354 /remote-api-control-of-agent-screens
372 /gdpr-compliance
376 /inbound-and-advanced-forecasting-reports
380 /inbound-post-call-customer-survey
383 /inbound-queue-preserve-place-in-line
386 /custom-data-field-forms-with-switchable-forms
390 /dnc-com-lead-filtering-and-inbound-call-filtering
395 /inbound-queue-closing-time-features
398 /outbound-callerid-groups-per-state-or-per-areacode
417 /call-quota-lead-ranking-for-multiple-contact-attempts
423 /multiple-configurable-options-for-leaving-messages-on-customer-voicemail-boxes
437 /two-factor-authentication-for-admin-web-users
441 /multi-country-international-dnc-list-filtering
452 /24-hour-called-count-limit-campaign-feature
475 /your-caller-id-numbers-and-spamscam-labels