diff --git a/DBI-scripts/AST_cleanup_agent_log.pl b/DBI-scripts/AST_cleanup_agent_log.pl new file mode 100644 index 0000000..69fc6ee --- /dev/null +++ b/DBI-scripts/AST_cleanup_agent_log.pl @@ -0,0 +1,233 @@ +#!/usr/bin/perl +# +# AST_cleanup_agent_log.pl version 0.1 *** DBI version *** +# +# DESCRIPTION: +# to be run frequently to clean up the vicidial_agent_log to fix erroneous time +# calculations due to out-of-order vicidial_agent_log updates. This happens 0.5% +# of the time in our test setups, but that leads to inaccurate time logs so we +# wrote this script to fix the miscalculations +# +# This program only needs to be run by one server +# +# Copyright (C) 2006 Matt Florell LICENSE: GPLv2 +# +# CHANGES +# 60711-0945 - changed to DBI by Marin Blu + +# constants +$COUNTER_OUTPUT=1; # set to 1 to display the counter as the script runs +$US='__'; +$MT[0]=''; + +### begin parsing run-time options ### +if (length($ARGV[0])>1) +{ + $i=0; + while ($#ARGV >= $i) + { + $args = "$args $ARGV[$i]"; + $i++; + } + + if ($args =~ /--help/i) + { + print "allowed run time options:\n [-t] = test\n [-debug] = verbose debug messages\n[-debugX] = Extra-verbose debug messages\n\n"; + } + else + { + if ($args =~ /-debug/i) + { + $DB=1; # Debug flag + print "\n----- DEBUGGING -----\n\n"; + } + if ($args =~ /--debugX/i) + { + $DBX=1; + print "\n----- SUPER-DUPER DEBUGGING -----\n\n"; + } + if ($args =~ /-t/i) + { + $TEST=1; + $T=1; + print "\n----- TEST RUN, NO UPDATES -----\n\n"; + } + } +} +else +{ +# print "no command line options set\n"; +} +### end parsing run-time options ### + +### Make sure this file is in a libs path or put the absolute path to it +require("/home/cron/AST_SERVER_conf.pl"); # local configuration file + +if (!$DB_port) {$DB_port='3306';} + +#use Net::MySQL; + + #my $dbhA = Net::MySQL->new(hostname => "$DB_server", database => "$DB_database", user => "$DB_user", password => "$DB_pass", port => "$DB_port") + #or die "Couldn't connect to database: $DB_server - $DB_database\n"; + + use DBI; + + $dbhA = DBI->connect("DBI:mysql:$DB_database:$DB_server:$DB_port", "$DB_user", "$DB_pass") + or die "Couldn't connect to database: " . DBI->errstr; + + + if ($DB) {print " - cleaning up pause time\n";} + ### Grab any pause time record greater than 50000 + $stmtA = "SELECT agent_log_id,pause_epoch,wait_epoch from vicidial_agent_log where pause_sec>50000;"; + if ($DBX) {print "$stmtA\n";} + #$dbhA->query("$stmtA"); + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + + $i=0; + while ($sthArows > $i) + { + @aryA = $sthA->fetchrow_array; + $DBout = ''; + $agent_log_id[$i] = "$aryA[0]"; + $pause_epoch[$i] = "$aryA[1]"; + $wait_epoch[$i] = "$aryA[2]"; + $pause_sec[$i] = int($wait_epoch[$i] - $pause_epoch[$i]); + if ( ($pause_sec[$i] < 0) || ($pause_sec[$i] > 50000) ) + { + $DBout = "Override output: $pause_sec[$i]"; + $pause_sec[$i] = 0; + } + if ($DBX) {print "$i - $agent_log_id[$i] |$wait_epoch[$i]|$pause_epoch[$i]|$pause_sec[$i]|$DBout|\n";} + $i++; + } + + $sthA->finish(); + + $h=0; + while ($h < $i) + { + $stmtA = "UPDATE vicidial_agent_log set pause_sec='$pause_sec[$h]' where agent_log_id='$agent_log_id[$h]';"; + if($DBX){print STDERR "\n|$stmtA|\n";} + if (!$TEST) {$affected_rows = $dbhA->do($stmtA); } + $h++; + } + if ($DB) {print STDERR " Pause times fixed: $h\n";} + + + @agent_log_id=@MT; + @wait_epoch=@MT; + + if ($DBX) {print "\n\n";} + if ($DB) {print " - cleaning up wait time\n";} + ### Grab any pause time record greater than 50000 + $stmtA = "SELECT agent_log_id,wait_epoch,talk_epoch from vicidial_agent_log where wait_sec>50000;"; + if ($DBX) {print "$stmtA\n";} + + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + + $i=0; + while ( $sthArows > $i) + { + @aryA = $sthA->fetchrow_array; + $DBout = ''; + $agent_log_id[$i] = "$aryA[0]"; + $wait_epoch[$i] = "$aryA[1]"; + $talk_epoch[$i] = "$aryA[2]"; + $wait_sec[$i] = int($talk_epoch[$i] - $wait_epoch[$i]); + if ( ($wait_sec[$i] < 0) || ($wait_sec[$i] > 50000) ) + { + $DBout = "Override output: $wait_sec[$i]"; + $wait_sec[$i] = 0; + } + if ($DBX) {print "$i - $agent_log_id[$i] |$talk_epoch[$i]|$wait_epoch[$i]|$wait_sec[$i]|$DBout|\n";} + $i++; + } + $sthA->finish(); + + $h=0; + while ($h < $i) + { + $stmtA = "UPDATE vicidial_agent_log set wait_sec='$wait_sec[$h]' where agent_log_id='$agent_log_id[$h]';"; + if($DBX){print STDERR "\n|$stmtA|\n";} + if (!$TEST) {$affected_rows = $dbhA->do($stmtA); } + $h++; + } + if ($DB) {print STDERR " Wait times fixed: $h\n";} + + + @agent_log_id=@MT; + @talk_epoch=@MT; + + if ($DBX) {print "\n\n";} + if ($DB) {print " - cleaning up talk time\n";} + ### Grab any pause time record greater than 50000 + $stmtA = "SELECT agent_log_id,talk_epoch,dispo_epoch from vicidial_agent_log where talk_sec>50000;"; + if ($DBX) {print "$stmtA\n";} + + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + + $i=0; + while ( $sthArows > $i) + { + @aryA = $sthA->fetchrow_array; + $DBout = ''; + $agent_log_id[$i] = "$aryA[0]"; + $talk_epoch[$i] = "$aryA[1]"; + $dispo_epoch[$i] = "$aryA[2]"; + $talk_sec[$i] = int($dispo_epoch[$i] - $talk_epoch[$i]); + if ( ($talk_sec[$i] < 0) || ($talk_sec[$i] > 50000) ) + { + $DBout = "Override output: $talk_sec[$i]"; + $talk_sec[$i] = 0; + } + if ($DBX) {print "$i - $agent_log_id[$i] |$dispo_epoch[$i]|$talk_epoch[$i]|$talk_sec[$i]|$DBout|\n";} + $i++; + } + $sthA->finish(); + + $h=0; + while ($h < $i) + { + $stmtA = "UPDATE vicidial_agent_log set talk_sec='$talk_sec[$h]' where agent_log_id='$agent_log_id[$h]';"; + if($DBX){print STDERR "|$stmtA|\n";} + if (!$TEST) {$affected_rows = $dbhA->do($stmtA); } + $h++; + } + if ($DB) {print STDERR " Talk times fixed: $h\n";} + + + + @agent_log_id=@MT; + @dispo_epoch=@MT; + + if ($DBX) {print "\n\n";} + if ($DB) {print " - cleaning up dispo time\n";} + $stmtA = "UPDATE vicidial_agent_log set dispo_sec='0' where dispo_sec>50000;"; + if($DBX){print STDERR "|$stmtA|\n";} + if (!$TEST) + { + $affected_rows = $dbhA->do($stmtA); + } + if ($DB) {print STDERR " Bad Dispo times zeroed out: $affected_rows\n";} + + + if ($DB) {print STDERR "\nDONE\n";} + + + +# $dbhA->close; + + +exit; + + + + + +