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7e2cc207ba438ed13ab9c1e91084ca8345e42496
agc_1-X/AST_VDhopper.pl
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Perl
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#!/usr/bin/perl
#
# AST_VDhopper.pl version 0.9
#
# DESCRIPTION:
# uses Net::MySQL to update the VICIDIAL leads hopper for the new streamlined
# approach of allocating leads to client machines.
#
# SUMMARY:
# This program was designed for people using the Asterisk PBX with VICIDIAL
#
# For the client to use VICIDIAL, this program must be in the cron running
# every minute
#
# For this program to work you need to have the "asterisk" MySQL database
# created and create the tables listed in the CONF_MySQL.txt file, also make sure
# that the machine running this program has read/write/update/delete access
# to that database
#
# It is recommended that you run this program on the local Asterisk machine
#
# If this script is run ever minute and you are getting close to no leads after
# a minute, you may want to play with the variables below to streamline for
# your usage
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# 50810-1613 - Added database server variable definitions lookup
# 60215-1106 - Added Scheduled Callback release functionality
# 60228-1623 - Change Callback activation to set the called_since_last_reset=N
# 60228-1735 - Added hopper gmt validation to remove gmt outside of time range
# 60320-0932 - Added inactive lead list hopper deletion (Thanks Vic Jolin)
# 60322-1030 - Added super debug output
# 60418-0947 - Added lead filter per campaign
# 60509-1416 - Rewrite of local_call_time functions
# 60511-1150 - Added inserts into vicidial_campaign_stats table
# 60609-1451 - Added ability to filter by DNC list vicidial_dnc
# 60614-1159 - Added campaign lead recycling ability
# 60801-1634 - Fixed Callback activation bug 000008
#
# constants
$DB=0; # Debug flag, set to 0 for no debug messages, On an active system this will generate lots of lines of output per minute
$US='__';
$MT[0]='';
#$vicidial_hopper='TEST_vicidial_hopper'; # for testing
$vicidial_hopper='vicidial_hopper';
# options
$insert_auto_CB_to_hopper = 1; # set to 1 to automatically insert ANYONE callbacks into the hopper
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$Fhour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$VDL_date = "$year-$mon-$mday 00:00:01";
if (!$VDHLOGfile) {$VDHLOGfile = "/home/cron/hopper.$year-$mon-$mday";}
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
$i++;
}
if ($args =~ /--help/i)
{
print "allowed run time options(must stay in this order):\n [--debug] = debug\n [--debugX] = super debug\n [--dbgmt] = show GMT offset of records as they are inserted into hopper\n [-t] = test\n [--level=XXX] = force a hopper_level of XXX\n [--campaign=XXX] = run for campaign XXX only\n\n";
}
else
{
if ($args =~ /--campaign=/i)
{
# print "\n|$ARGS|\n\n";
@data_in = split(/--campaign=/,$args);
$CLIcampaign = $data_in[1];
}
else
{$CLIcampaign = '';}
if ($args =~ /--level=/i)
{
@data_in = split(/--level=/,$args);
$CLIlevel = $data_in[1];
$CLIlevel =~ s/ .*$//gi;
$CLIlevel =~ s/\D//gi;
print "\n-----HOPPER LEVEL OVERRIDE: $CLIlevel -----\n\n";
}
else
{$CLIlevel = '';}
if ($args =~ /--debug/i)
{
$DB=1;
print "\n----- DEBUG -----\n\n";
}
if ($args =~ /--debugX/i)
{
$DBX=1;
print "\n----- SUPER DEBUG -----\n\n";
}
if ($args =~ /--dbgmt/i)
{
$DB_show_offset=1;
print "\n-----DEBUG GMT -----\n\n";
}
if ($args =~ /-t/i)
{
$T=1; $TEST=1;
print "\n-----TESTING -----\n\n";
}
if ($args =~ /--wipe-hopper-clean/i)
{
$wipe_hopper_clean=1;
}
}
}
else
{
print "no command line options set\n";
}
### Make sure this file is in a libs path or put the absolute path to it
require("/home/cron/AST_SERVER_conf.pl"); # local configuration file
if (!$DB_port) {$DB_port='3306';}
sleep(1); ### sleep for 5 seconds to stagger cron script load
#use lib './lib', '../lib';
use Net::MySQL;
my $dbhA = Net::MySQL->new(hostname => "$DB_server", database => "$DB_database", user => "$DB_user", password => "$DB_pass", port => "$DB_port")
or die "Couldn't connect to database: $DB_server - $DB_database\n";
### Grab Server values from the database
$stmtA = "SELECT local_gmt FROM servers where server_ip = '$server_ip';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$DBSERVER_GMT = "$record->[0]";
if (length($DBSERVER_GMT)>0) {$SERVER_GMT = $DBSERVER_GMT;}
}
}
$secX = time();
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime($secX);
$LOCAL_GMT_OFF = $SERVER_GMT;
$LOCAL_GMT_OFF_STD = $SERVER_GMT;
if ($isdst) {$LOCAL_GMT_OFF++;}
$GMT_now = ($secX - ($LOCAL_GMT_OFF * 3600));
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime($GMT_now);
$mon++;
$year = ($year + 1900);
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
if ($DB) {print "TIME DEBUG: $LOCAL_GMT_OFF_STD|$LOCAL_GMT_OFF|$isdst| GMT: $hour:$min\n";}
if ($wipe_hopper_clean)
{
$stmtA = "DELETE from $vicidial_hopper;";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
if ($DB) {print "Hopper Wiped Clean: $affected_rows\n";}
$event_string = "|HOPPER WIPE CLEAN|";
&event_logger;
exit;
}
### Delete leads from inactive lists if there are any
$stmtA = "SELECT * FROM vicidial_lists where active='N';";
if ($DB) {print $stmtA;}
$inactive_lists='';
$inactive_lists_count=0;
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$inactive_list = $record->[0];
$inactive_lists .= "'$inactive_list',";
$inactive_lists_count++;
}
}
if ($DB) {print "Inactive Lists: $inactive_lists_count\n";}
if ($inactive_lists_count > 0)
{
chop($inactive_lists);
$stmtA = "DELETE from $vicidial_hopper where list_id IN($inactive_lists);";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
if ($DB) {print "Inactive List Leads Deleted: $affected_rows |$stmtA|\n";}
$event_string = "|INACTIVE LIST DEL|$affected_rows|";
&event_logger;
}
### BEGIN Change CBHOLD status leads to CALLBK if their vicidial_callbacks time has passed
$stmtA = "SELECT count(*) FROM vicidial_callbacks where callback_time <= '$now_date' and status='ACTIVE';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$CBHOLD_count = "$record->[0]";
}
}
if ($DB) {print "CALLBACK HOLD: $CBHOLD_count|$stmtA|\n";}
if ($CBHOLD_count > 0)
{
$update_leads='';
$stmtA = "SELECT vicidial_callbacks.lead_id,recipient,campaign_id,vicidial_callbacks.list_id,gmt_offset_now,state FROM vicidial_callbacks,vicidial_list where callback_time <= '$now_date' and vicidial_callbacks.status='ACTIVE' and vicidial_callbacks.lead_id=vicidial_list.lead_id;";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$cbc=0;
$cba=0;
while ( $record = $iter->each)
{
$lead_ids[$cbc] = $record->[0];
$recipient = $record->[1];
$update_leads .= "'$lead_ids[$cbc]',";
if ($recipient =~ /ANYONE/)
{
$CA_lead_id[$cba] = $record->[0];
$CA_campaign_id[$cba] = $record->[2];
$CA_list_id[$cba] = $record->[3];
$CA_gmt_offset_now[$cba] = $record->[4];
$CA_state[$cba] = $record->[5];
$cba++;
}
$cbc++;
}
}
if ($cbc > 0)
{
chop($update_leads);
$stmtA = "UPDATE vicidial_callbacks set status='LIVE' where lead_id IN($update_leads) and status NOT IN('INACTIVE','DEAD','ARCHIVE');";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
if ($DB) {print "Scheduled Callbacks Activated: $affected_rows\n";}
$event_string = "|CALLBACKS CB ACT |$affected_rows|";
&event_logger;
}
### INSERT ANYONE CALLBACKS INTO HOPPER DIRECTLY ###
if ( ($cba > 0) && ($insert_auto_CB_to_hopper) )
{
if ($DB) {print "ANYONE Scheduled Callbacks Inserted into hopper: $cba\n";}
$event_string = "|ANYONE CB HOPPER |$cba|";
&event_logger;
$CAu=0;
foreach(@CA_lead_id)
{
$stmtA = "UPDATE vicidial_list set status='CALLBK', called_since_last_reset='N' where lead_id='$CA_lead_id[$CAu]';";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
if ($DB) {print "Scheduled Callbacks Activated: $affected_rows\n";}
$event_string = "|CALLBACKS LISTACT|$affected_rows|";
&event_logger;
$stmtA = "INSERT INTO $vicidial_hopper SET lead_id='$CA_lead_id[$CAu]',campaign_id='$CA_campaign_id[$CAu]',list_id='$CA_list_id[$CAu]',gmt_offset_now='$CA_gmt_offset_now[$CAu]',user='',state='$CA_state[$CAu]';";
$dbhA->query("$stmtA");
$CAu++;
}
}
}
### END Change CBHOLD status leads to CALLBK if their vicidial_callbacks time has passed
@campaign_id=@MT;
if ($CLIcampaign)
{
$stmtA = "SELECT * from vicidial_campaigns where campaign_id='$CLIcampaign'";
}
else
{
$stmtA = "SELECT * from vicidial_campaigns where active='Y'";
}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_count=0;
while ( $record = $iter->each)
{
$campaign_id[$rec_count] = "$record->[0]";
$dial_status_a[$rec_count] = "$record->[3]";
$dial_status_b[$rec_count] = "$record->[4]";
$dial_status_c[$rec_count] = "$record->[5]";
$dial_status_d[$rec_count] = "$record->[6]";
$dial_status_e[$rec_count] = "$record->[7]";
$lead_order[$rec_count] = "$record->[8]";
if (!$CLIlevel)
{$hopper_level[$rec_count] = "$record->[13]";}
else
{$hopper_level[$rec_count] = "$CLIlevel";}
$local_call_time[$rec_count] = "$record->[16]";
$lead_filter_id[$rec_count] = "$record->[35]";
$use_internal_dnc[$rec_count] = "$record->[43]";
$rec_count++;
}
}
$i=0;
foreach(@campaign_id)
{
### close out MySQL connection and re-connect to start new connection ###
# $dbhA->close();
# my $dbhA = '';
### Make sure this file is in a libs path or put the absolute path to it
# require("/home/cron/AST_SERVER_conf.pl"); # local configuration file
# if (!$DB_port) {$DB_port='3306';}
# use Net::MySQL;
# my $dbhA = Net::MySQL->new(hostname => "$DB_server", database => "$DB_database", user => "$DB_user", password => "$DB_pass", port => "$DB_port")
# or die "Couldn't connect to database: $DB_server - $DB_database\n";
$VCSdialable_leads=0;
$VCScalls_today=0;
$VCSdrops_today=0;
$VCSdrops_today_pct=0;
$vicidial_log = 'vicidial_log';
$stmtA = "SELECT dialable_leads from vicidial_campaign_stats where campaign_id='$campaign_id[$i]';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_count=0;
while ( $record = $iter->each)
{
$VCSdialable_leads = "$record->[0]";
}
}
$stmtA = "SELECT count(*) from $vicidial_log where campaign_id='$campaign_id[$i]' and call_date > '$VDL_date';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_count=0;
while ( $record = $iter->each)
{
$VCScalls_today = "$record->[0]";
}
}
if ($VCScalls_today > 0)
{
$stmtA = "SELECT count(*) from $vicidial_log where campaign_id='$campaign_id[$i]' and call_date > '$VDL_date' and status IN('DROP','XDROP');";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_count=0;
while ( $record = $iter->each)
{
$VCSdrops_today = "$record->[0]";
if ($VCSdrops_today > 0)
{
$VCSdrops_today_pct = ( ($VCSdrops_today / $VCScalls_today) * 100 );
$VCSdrops_today_pct = sprintf("%.2f", $VCSdrops_today_pct);
}
}
}
}
$stmtA = "UPDATE vicidial_campaign_stats SET calls_today='$VCScalls_today',drops_today='$VCSdrops_today',drops_today_pct='$VCSdrops_today_pct' where campaign_id='$campaign_id[$i]';";
$dbhA->query("$stmtA");
##### BEGIN calculate what gmt_offset_now values are within the allowed local_call_time setting ###
$g=0;
$p='13';
$GMT_gmt[0] = '';
$GMT_hour[0] = '';
$GMT_day[0] = '';
if ($DBX) {print "\n |GMT-DAY-HOUR| ";}
while ($p > -13)
{
$pzone = ($GMT_now + ($p * 3600));
($psec,$pmin,$phour,$pmday,$pmon,$pyear,$pday,$pyday,$pisdst) = localtime($pzone);
$phour=($phour * 100);
$tz = sprintf("%.2f", $p);
$GMT_gmt[$g] = "$tz";
$GMT_day[$g] = "$pday";
$GMT_hour[$g] = ($phour + $pmin);
$p = ($p - 0.25);
if ($DBX) {print "|$GMT_gmt[$g]-$GMT_day[$g]-$GMT_hour[$g]|";}
$g++;
}
if ($DBX) {print "\n";}
$stmtA = "SELECT * FROM vicidial_call_times where call_time_id='$local_call_time[$i]';";
if ($DBX) {print " |$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$Gct_default_start = "$record->[3]";
$Gct_default_stop = "$record->[4]";
$Gct_sunday_start = "$record->[5]";
$Gct_sunday_stop = "$record->[6]";
$Gct_monday_start = "$record->[7]";
$Gct_monday_stop = "$record->[8]";
$Gct_tuesday_start = "$record->[9]";
$Gct_tuesday_stop = "$record->[10]";
$Gct_wednesday_start = "$record->[11]";
$Gct_wednesday_stop = "$record->[12]";
$Gct_thursday_start = "$record->[13]";
$Gct_thursday_stop = "$record->[14]";
$Gct_friday_start = "$record->[15]";
$Gct_friday_stop = "$record->[16]";
$Gct_saturday_start = "$record->[17]";
$Gct_saturday_stop = "$record->[18]";
$Gct_state_call_times = "$record->[19]";
}
}
$ct_states = '';
$ct_state_gmt_SQL = '';
$del_state_gmt_SQL = '';
$ct_srs=0;
$b=0;
if (length($Gct_state_call_times)>2)
{
@state_rules = split(/\|/,$Gct_state_call_times);
$ct_srs = ($#state_rules - 2);
}
while($ct_srs >= $b)
{
if (length($state_rules[$b])>1)
{
$stmtA = "SELECT * from vicidial_state_call_times where state_call_time_id='$state_rules[$b]';";
if ($DBX) {print " |$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$Gstate_call_time_id = "$record->[0]";
$Gstate_call_time_state = "$record->[1]";
$Gsct_default_start = "$record->[4]";
$Gsct_default_stop = "$record->[5]";
$Gsct_sunday_start = "$record->[6]";
$Gsct_sunday_stop = "$record->[7]";
$Gsct_monday_start = "$record->[8]";
$Gsct_monday_stop = "$record->[9]";
$Gsct_tuesday_start = "$record->[10]";
$Gsct_tuesday_stop = "$record->[11]";
$Gsct_wednesday_start = "$record->[12]";
$Gsct_wednesday_stop = "$record->[13]";
$Gsct_thursday_start = "$record->[14]";
$Gsct_thursday_stop = "$record->[15]";
$Gsct_friday_start = "$record->[16]";
$Gsct_friday_stop = "$record->[17]";
$Gsct_saturday_start = "$record->[18]";
$Gsct_saturday_stop = "$record->[19]";
$ct_states .="'$Gstate_call_time_state',";
}
}
$r=0;
$state_gmt='';
$del_state_gmt='';
while($r < $g)
{
if ($GMT_day[$r]==0) #### Sunday local time
{
if (($Gsct_sunday_start==0) and ($Gsct_sunday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gsct_default_start) and ($GMT_hour[$r]<$Gsct_default_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gsct_sunday_start) and ($GMT_hour[$r]<$Gsct_sunday_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==1) #### Monday local time
{
if (($Gsct_monday_start==0) and ($Gsct_monday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gsct_default_start) and ($GMT_hour[$r]<$Gsct_default_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gsct_monday_start) and ($GMT_hour[$r]<$Gsct_monday_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==2) #### Tuesday local time
{
if (($Gsct_tuesday_start==0) and ($Gsct_tuesday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gsct_default_start) and ($GMT_hour[$r]<$Gsct_default_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gsct_tuesday_start) and ($GMT_hour[$r]<$Gsct_tuesday_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==3) #### Wednesday local time
{
if (($Gsct_wednesday_start==0) and ($Gsct_wednesday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gsct_default_start) and ($GMT_hour[$r]<$Gsct_default_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gsct_wednesday_start) and ($GMT_hour[$r]<$Gsct_wednesday_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==4) #### Thursday local time
{
if (($Gsct_thursday_start==0) and ($Gsct_thursday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gsct_default_start) and ($GMT_hour[$r]<$Gsct_default_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gsct_thursday_start) and ($GMT_hour[$r]<$Gsct_thursday_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==5) #### Friday local time
{
if (($Gsct_friday_start==0) and ($Gsct_friday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gsct_default_start) and ($GMT_hour[$r]<$Gsct_default_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gsct_friday_start) and ($GMT_hour[$r]<$Gsct_friday_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==6) #### Saturday local time
{
if (($Gsct_saturday_start==0) and ($Gsct_saturday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gsct_default_start) and ($GMT_hour[$r]<$Gsct_default_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gsct_saturday_start) and ($GMT_hour[$r]<$Gsct_saturday_stop) )
{$state_gmt.="'$GMT_gmt[$r]',";}
else
{$del_state_gmt.="'$GMT_gmt[$r]',";}
}
}
$r++;
}
$state_gmt = "$state_gmt'99'";
$del_state_gmt = "$del_state_gmt'99'";
$ct_state_gmt_SQL .= "or (state='$Gstate_call_time_state' and gmt_offset_now IN($state_gmt)) ";
$del_state_gmt_SQL .= "or (state='$Gstate_call_time_state' and gmt_offset_now IN($del_state_gmt)) ";
}
$b++;
}
if (length($ct_states)>2)
{
$ct_states =~ s/,$//gi;
$ct_statesSQL = "and state NOT IN($ct_states)";
}
else
{
$ct_statesSQL = "";
}
$r=0;
$default_gmt='';
$del_default_gmt='';
while($r < $g)
{
if ($GMT_day[$r]==0) #### Sunday local time
{
if (($Gct_sunday_start==0) and ($Gct_sunday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gct_default_start) and ($GMT_hour[$r]<$Gct_default_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gct_sunday_start) and ($GMT_hour[$r]<$Gct_sunday_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==1) #### Monday local time
{
if (($Gct_monday_start==0) and ($Gct_monday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gct_default_start) and ($GMT_hour[$r]<$Gct_default_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gct_monday_start) and ($GMT_hour[$r]<$Gct_monday_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==2) #### Tuesday local time
{
if (($Gct_tuesday_start==0) and ($Gct_tuesday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gct_default_start) and ($GMT_hour[$r]<$Gct_default_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gct_tuesday_start) and ($GMT_hour[$r]<$Gct_tuesday_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==3) #### Wednesday local time
{
if (($Gct_wednesday_start==0) and ($Gct_wednesday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gct_default_start) and ($GMT_hour[$r]<$Gct_default_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gct_wednesday_start) and ($GMT_hour[$r]<$Gct_wednesday_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==4) #### Thursday local time
{
if (($Gct_thursday_start==0) and ($Gct_thursday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gct_default_start) and ($GMT_hour[$r]<$Gct_default_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gct_thursday_start) and ($GMT_hour[$r]<$Gct_thursday_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==5) #### Friday local time
{
if (($Gct_friday_start==0) and ($Gct_friday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gct_default_start) and ($GMT_hour[$r]<$Gct_default_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gct_friday_start) and ($GMT_hour[$r]<$Gct_friday_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
}
if ($GMT_day[$r]==6) #### Saturday local time
{
if (($Gct_saturday_start==0) and ($Gct_saturday_stop==0))
{
if ( ($GMT_hour[$r]>=$Gct_default_start) and ($GMT_hour[$r]<$Gct_default_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
else
{
if ( ($GMT_hour[$r]>=$Gct_saturday_start) and ($GMT_hour[$r]<$Gct_saturday_stop) )
{$default_gmt.="'$GMT_gmt[$r]',";}
else
{$del_default_gmt.="'$GMT_gmt[$r]',";}
}
}
$r++;
}
$default_gmt = "$default_gmt'99'";
$del_default_gmt = "$del_default_gmt'99'";
$all_gmtSQL = "(gmt_offset_now IN($default_gmt) $ct_statesSQL) $ct_state_gmt_SQL";
$del_gmtSQL = "(gmt_offset_now IN($del_default_gmt) $ct_statesSQL) $del_state_gmt_SQL";
##### END calculate what gmt_offset_now values are within the allowed local_call_time setting ###
##### BEGIN lead recycling parsing and prep ###
$stmtA = "SELECT * from vicidial_lead_recycle where campaign_id='$campaign_id[$i]' and active='Y';";
$dbhA->query("$stmtA");
$rec_ct=0;
if ($dbhA->has_selected_record)
{
@recycle_status=@MT;
@recycle_delay=@MT;
@recycle_maximum=@MT;
@RSQLdate=@MT;
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$recycle_status[$rec_ct] = $record->[2];
$recycle_delay[$rec_ct] = $record->[3];
$recycle_maximum[$rec_ct] = $record->[4];
$rec_ct++;
}
}
if ($rec_ct > 0)
{
$rc=0;
$recycle_SQL = "( ";
while($rc < $rec_ct)
{
$secX = time();
$Rtarget = ($secX - $recycle_delay[$rc]);
($Rsec,$Rmin,$Rhour,$Rmday,$Rmon,$Ryear,$Rwday,$Ryday,$Risdst) = localtime($Rtarget);
$Ryear = ($Ryear + 1900);
$Rmon++;
if ($Rmon < 10) {$Rmon = "0$Rmon";}
if ($Rmday < 10) {$Rmday = "0$Rmday";}
if ($Rhour < 10) {$Rhour = "0$Rhour";}
if ($Rmin < 10) {$Rmin = "0$Rmin";}
if ($Rsec < 10) {$Rsec = "0$Rsec";}
$RSQLdate[$rc] = "$Ryear-$Rmon-$Rmday $Rhour:$Rmin:$Rsec";
$Y=1;
$recycle_Y = "'Y'";
while ($Y < $recycle_maximum[$rc])
{
$recycle_Y .= ",'Y$Y'";
$Y++;
}
if ($rc > 0) {$recycle_SQL .= " or ";}
$recycle_SQL .= "( (called_since_last_reset IN($recycle_Y)) and (status='$recycle_status[$rc]') and (modify_date < \"$RSQLdate[$rc]\") )";
if ($DBX) {print "RECYCLE: |$campaign_id[$i]|$recycle_status[$rc]|$recycle_delay[$rc]|$recycle_maximum[$rc]|$RSQLdate[$rc]|\n";}
$rc++;
}
$recycle_SQL .= " )";
if ($DBX) {print "RECYCLE SQL: |$recycle_SQL|\n";}
}
##### END lead recycling parsing and prep ###
if ($DB) {print "Starting hopper run for $campaign_id[$i] campaign- GMT: $local_call_time[$i] HOPPER: $hopper_level[$i] \n";}
### Delete the DONE leads if there are any
$stmtA = "DELETE from $vicidial_hopper where campaign_id='$campaign_id[$i]' and status IN('DONE');";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
if ($DB) {print " hopper DONE cleared: $affected_rows\n";}
if ($DBX) {print " |$stmtA|\n";}
### Delete the leads that are out of GMT time range if there are any
$stmtA = "DELETE from $vicidial_hopper where campaign_id='$campaign_id[$i]' and ($del_gmtSQL);";
$dbhA->query("$stmtA");
my $affected_rows = $dbhA->get_affected_rows_length;
if ($DB) {print " hopper GMT BAD cleared: $affected_rows\n";}
if ($DBX) {print " |$stmtA|\n";}
### Find out how many leads are in the hopper from a specific campaign
$hopper_ready_count=0;
$stmtA = "SELECT count(*) from $vicidial_hopper where campaign_id='$campaign_id[$i]' and status='READY';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_countA=0;
while ( $record = $iter->each)
{
$hopper_ready_count = $record->[0];
if ($DB) {print " hopper READY count: $hopper_ready_count\n";}
if ($DBX) {print " |$stmtA|\n";}
$rec_countA++;
}
}
$event_string = "|$campaign_id[$i]|$hopper_level[$i]|$hopper_ready_count|$local_call_time[$i]||";
&event_logger;
##### IF hopper level is below set minimum, then try to add more leads #####
if ($hopper_ready_count < $hopper_level[$i])
{
if ($DB) {print " hopper too low ($hopper_ready_count|$hopper_level[$i]) starting hopper dump\n";}
### Get list of the lists in the campaign ###
$stmtA = "SELECT list_id FROM vicidial_lists where campaign_id='$campaign_id[$i]' and active='Y';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_countLISTS=0;
$camp_lists = '';
while ( $record = $iter->each)
{
$camp_lists .= "'$record->[0]',";
$rec_countLISTS++;
}
chop($camp_lists);
}
if ($DB) {print " campaign lists count: $rec_countLISTS | $camp_lists\n";}
if ($DBX) {print " |$stmtA|\n";}
if ( ($lead_filter_id[$i] !~ /NONE/) && (length($lead_filter_id[$i])>0) )
{
### Get SQL of lead filter for the campaign ###
$stmtA = "SELECT lead_filter_sql FROM vicidial_lead_filters where lead_filter_id='$lead_filter_id[$i]';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$lead_filter_sql[$i] = "$record->[0]";
}
}
$lead_filter_sql[$i] =~ s/^and|and$|^or|or$|^ and|and $|^ or|or $//gi;
$lead_filter_sql[$i] = "and $lead_filter_sql[$i]";
if ($DB) {print " campaign lists count: $rec_countLISTS | $camp_lists\n";}
if ($DB) {print " lead filter $lead_filter_id[$i] defined for $campaign_id[$i]\n";}
if ($DBX) {print " |$lead_filter_sql[$i]|\n";}
}
else
{
$lead_filter_sql[$i] = '';
if ($DB) {print " no lead filter defined for campaign: $campaign_id[$i]\n";}
if ($DBX) {print " |$lead_filter_id[$i]|\n";}
}
$stmtA = "SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN('$dial_status_a[$i]','$dial_status_b[$i]','$dial_status_c[$i]','$dial_status_d[$i]','$dial_status_e[$i]') and list_id IN($camp_lists) and ($all_gmtSQL) $lead_filter_sql[$i];";
if ($DBX) {print " |$stmtA|\n";}
$dbhA->query("$stmtA");
$campaign_leads_to_call=0;
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$campaign_leads_to_call = "$record->[0]";
if ($DB) {print " leads to call count: $campaign_leads_to_call\n";}
if ($DBX) {print " |$stmtA|\n";}
}
}
if ($lead_order[$i] =~ /DOWN COUNT 2nd NEW|DOWN COUNT 3rd NEW|DOWN COUNT 4th NEW/)
{
$stmtA = "SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN('NEW') and list_id IN($camp_lists) and ($all_gmtSQL) $lead_filter_sql[$i];";
$dbhA->query("$stmtA");
$NEW_campaign_leads_to_call=0;
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$NEW_campaign_leads_to_call = "$record->[0]";
if ($DB) {print " NEW leads to call count: $NEW_campaign_leads_to_call\n";}
if ($DBX) {print " |$stmtA|\n";}
}
}
}
##### IF no NEW leads to be called, error out of this campaign #####
if ( ($lead_order[$i] =~ /DOWN COUNT 2nd NEW|DOWN COUNT 3rd NEW|DOWN COUNT 4th NEW/) && ($NEW_campaign_leads_to_call > 0) ) {$GOOD=1;}
else
{
if ($DB) {print " ERROR CANNOT ADD ANY NEW LEADS TO HOPPER\n";}
}
##### IF no leads to be called, error out of this campaign #####
if ($campaign_leads_to_call < 1)
{
if ($DB) {print " ERROR CANNOT ADD ANY LEADS TO HOPPER\n";}
if ($VCSdialable_leads > 0)
{
$stmtA = "UPDATE vicidial_campaign_stats SET dialable_leads='0' where campaign_id='$campaign_id[$i]';";
$dbhA->query("$stmtA");
}
}
else
{
if ($VCSdialable_leads != $campaign_leads_to_call)
{
$stmtA = "UPDATE vicidial_campaign_stats SET dialable_leads='$campaign_leads_to_call' where campaign_id='$campaign_id[$i]';";
$dbhA->query("$stmtA");
}
if ($DB) {print " Getting Leads to add to hopper\n";}
### grab leads already in hopper so we don't duplicate
$stmtA = "SELECT lead_id FROM $vicidial_hopper where campaign_id='$campaign_id[$i]';";
if ($DBX) {print " |$stmtA|\n";}
$dbhA->query("$stmtA");
$rec_countLISTS=0;
$lead_id_lists = '';
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$lead_id_lists .= "'$record->[0]',";
$rec_countLISTS++;
}
$lead_id_lists .= "'0'";
}
$order_stmt='';
$NEW_count = 0;
$NEW_level = 0;
$OTHER_level = $hopper_level[$i];
if ($lead_order[$i] eq "DOWN") {$order_stmt = 'order by lead_id asc';}
if ($lead_order[$i] eq "UP") {$order_stmt = 'order by lead_id desc';}
if ($lead_order[$i] eq "UP LAST NAME") {$order_stmt = 'order by last_name desc, lead_id asc';}
if ($lead_order[$i] eq "DOWN LAST NAME") {$order_stmt = 'order by last_name, lead_id asc';}
if ($lead_order[$i] eq "UP PHONE") {$order_stmt = 'order by phone_number desc, lead_id asc';}
if ($lead_order[$i] eq "DOWN PHONE") {$order_stmt = 'order by phone_number, lead_id asc';}
if ($lead_order[$i] eq "UP COUNT") {$order_stmt = 'order by called_count desc, lead_id asc';}
if ($lead_order[$i] eq "DOWN COUNT") {$order_stmt = 'order by called_count, lead_id asc';}
if ($lead_order[$i] eq "DOWN COUNT 2nd NEW") {$NEW_count = 2;}
if ($lead_order[$i] eq "DOWN COUNT 3rd NEW") {$NEW_count = 3;}
if ($lead_order[$i] eq "DOWN COUNT 4th NEW") {$NEW_count = 4;}
### BEGIN recycle grab leads ###
if ($rec_ct > 0)
{
if ($DB) {print " looking for RECYCLE leads, maximum of 100\n";}
$stmtA = "SELECT lead_id,list_id,gmt_offset_now,phone_number,state FROM vicidial_list where $recycle_SQL and list_id IN($camp_lists) and lead_id NOT IN($lead_id_lists) and ($all_gmtSQL) $lead_filter_sql[$i] limit 100;";
if ($DBX) {print " |$stmtA|\n";}
$REC_rec_countLEADS=0;
@REC_leads_to_hopper=@MT;
@REC_lists_to_hopper=@MT;
@REC_phone_to_hopper=@MT;
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
while ( $record = $iter->each)
{
$REC_leads_to_hopper[$REC_rec_countLEADS] = "$record->[0]";
$REC_lists_to_hopper[$REC_rec_countLEADS] = "$record->[1]";
$REC_gmt_to_hopper[$REC_rec_countLEADS] = "$record->[2]";
$REC_phone_to_hopper[$REC_rec_countLEADS] = "$record->[3]";
$REC_state_to_hopper[$REC_rec_countLEADS] = "$record->[4]";
if ($DB_show_offset) {print "LEAD_ADD: $record->[2] $record->[3] $record->[4]\n";}
$REC_rec_countLEADS++;
}
}
if ($DB) {print " RECYCLE leads to call count: $REC_rec_countLEADS\n";}
if ($DBX) {print " |$stmtA|\n";}
}
### END recycle grab leads ###
if ($NEW_count > 0)
{
$NEW_level = int($hopper_level[$i] / $NEW_count);
$OTHER_level = ($hopper_level[$i] - $NEW_level);
$order_stmt = 'order by called_count, lead_id asc';
if ($DB) {print " looking for $NEW_level NEW leads mixed in with $OTHER_level other leads\n";}
$stmtA = "SELECT lead_id,list_id,gmt_offset_now,phone_number,state FROM vicidial_list where called_since_last_reset='N' and status IN('NEW') and list_id IN($camp_lists) and lead_id NOT IN($lead_id_lists) and ($all_gmtSQL) $lead_filter_sql[$i] $order_stmt limit $NEW_level;";
if ($DBX) {print " |$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$NEW_rec_countLEADS=0;
@NEW_leads_to_hopper=@MT;
@NEW_lists_to_hopper=@MT;
@NEW_phone_to_hopper=@MT;
while ( $record = $iter->each)
{
$NEW_leads_to_hopper[$NEW_rec_countLEADS] = "$record->[0]";
$NEW_lists_to_hopper[$NEW_rec_countLEADS] = "$record->[1]";
$NEW_gmt_to_hopper[$NEW_rec_countLEADS] = "$record->[2]";
$NEW_phone_to_hopper[$NEW_rec_countLEADS] = "$record->[3]";
$NEW_state_to_hopper[$NEW_rec_countLEADS] = "$record->[4]";
if ($DB_show_offset) {print "LEAD_ADD: $record->[2] $record->[3] $record->[4]\n";}
$NEW_rec_countLEADS++;
}
}
}
if ($DB) {print " lead call order: $order_stmt\n";}
$stmtA = "SELECT lead_id,list_id,gmt_offset_now,phone_number,state FROM vicidial_list where called_since_last_reset='N' and status IN('$dial_status_a[$i]','$dial_status_b[$i]','$dial_status_c[$i]','$dial_status_d[$i]','$dial_status_e[$i]') and list_id IN($camp_lists) and lead_id NOT IN($lead_id_lists) and ($all_gmtSQL) $lead_filter_sql[$i] $order_stmt limit $OTHER_level;";
if ($DBX) {print " |$stmtA|\n";}
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_countLEADS=0; $NEW_dec=99; $NEW_in=0;
@leads_to_hopper=@MT;
@lists_to_hopper=@MT;
@gmt_to_hopper=@MT;
@state_to_hopper=@MT;
@phone_to_hopper=@MT;
while ( $record = $iter->each)
{
if ( ($NEW_count > 0) && ($NEW_rec_countLEADS > $NEW_in) )
{
if ($DB_show_offset) {print "NEW_COUNT: $NEW_count|$NEW_dec|$NEW_in|$NEW_rec_countLEADS\n";}
if ($NEW_count > $NEW_dec)
{
$NEW_dec++;
}
else
{
$leads_to_hopper[$rec_countLEADS] = "$NEW_leads_to_hopper[$NEW_in]";
$lists_to_hopper[$rec_countLEADS] = "$NEW_lists_to_hopper[$NEW_in]";
$gmt_to_hopper[$rec_countLEADS] = "$NEW_gmt_to_hopper[$NEW_in]";
$state_to_hopper[$rec_countLEADS] = "$NEW_state_to_hopper[$NEW_in]";
$phone_to_hopper[$rec_countLEADS] = "$NEW_phone_to_hopper[$NEW_in]";
if ($DB_show_offset) {print "LEAD_ADD: $NEW_leads_to_hopper[$NEW_in] $NEW_phone_to_hopper[$NEW_in]\n";}
$rec_countLEADS++;
$NEW_in++;
$NEW_dec=2;
}
}
if ($REC_rec_countLEADS > $REC_insert_count)
{
$leads_to_hopper[$rec_countLEADS] = "$REC_leads_to_hopper[$REC_insert_count]";
$lists_to_hopper[$rec_countLEADS] = "$REC_lists_to_hopper[$REC_insert_count]";
$gmt_to_hopper[$rec_countLEADS] = "$REC_gmt_to_hopper[$REC_insert_count]";
$state_to_hopper[$rec_countLEADS] = "$REC_state_to_hopper[$REC_insert_count]";
$phone_to_hopper[$rec_countLEADS] = "$REC_phone_to_hopper[$REC_insert_count]";
$rec_countLEADS++;
$REC_insert_count++;
}
$leads_to_hopper[$rec_countLEADS] = "$record->[0]";
$lists_to_hopper[$rec_countLEADS] = "$record->[1]";
$gmt_to_hopper[$rec_countLEADS] = "$record->[2]";
$state_to_hopper[$rec_countLEADS] = "$record->[4]";
$phone_to_hopper[$rec_countLEADS] = "$record->[3]";
if ($DB_show_offset) {print "LEAD_ADD: $record->[2] $record->[3] $record->[4]\n";}
$rec_countLEADS++;
}
}
if ($DB) {print " Adding to hopper: $rec_countLEADS\n";}
$event_string = "|$campaign_id[$i]|Added to hopper $rec_countLEADS|";
&event_logger;
$h=0;
foreach(@leads_to_hopper)
{
if ($leads_to_hopper[$h] != '0')
{
$DNClead=0;
if ($use_internal_dnc[$i] =~ /Y/)
{
if ($DB) {print " Doinbg DNC Check: $phone_to_hopper[$h]\n";}
$stmtA = "SELECT count(*) from vicidial_dnc where phone_number='$phone_to_hopper[$h]';";
$dbhA->query("$stmtA");
if ($dbhA->has_selected_record)
{
$iter=$dbhA->create_record_iterator;
$rec_count=0;
while ( $record = $iter->each)
{
$DNClead = "$record->[0]";
}
}
if ($DNClead != '0')
{
$stmtA = "UPDATE vicidial_list SET status='DNCL' where lead_id='$leads_to_hopper[$h]';";
$dbhA->query("$stmtA");
if ($DB) {print "Flagging DNC lead: $leads_to_hopper[$h] $phone_to_hopper[$h]\n";}
}
}
if ($DNClead == '0')
{
$stmtA = "INSERT INTO $vicidial_hopper (lead_id,campaign_id,status,user,list_id,gmt_offset_now,state) values('$leads_to_hopper[$h]','$campaign_id[$i]','READY','','$lists_to_hopper[$h]','$gmt_to_hopper[$h]','$state_to_hopper[$h]');";
$dbhA->query("$stmtA");
}
}
$h++;
}
if ($DB) {print " DONE with this campaign\n";}
}
}
$i++;
}
$dbhA->close;
if($DB){print "DONE... Exiting... Goodbye... See you later... Really, I mean it :)\n";}
exit;
sub event_logger {
### open the log file for writing ###
open(Lout, ">>$VDHLOGfile")
|| die "Can't open $VDHLOGfile: $!\n";
print Lout "$now_date|$event_string|\n";
close(Lout);
$event_string='';
}
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