384 lines
14 KiB
PHP
384 lines
14 KiB
PHP
<?
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### closer-fronter_popup2.php
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###
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### Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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###
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# this is the closer popup of a specific call that starts recording the call and allows you to go and fetch info on that caller in the local CRM system.
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require("dbconnect.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$address1=$_GET["address1"]; if (!$address1) {$address1=$_POST["address1"];}
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$address2=$_GET["address2"]; if (!$address2) {$address2=$_POST["address2"];}
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$address3=$_GET["address3"]; if (!$address3) {$address3=$_POST["address3"];}
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$alt_phone=$_GET["alt_phone"]; if (!$alt_phone) {$alt_phone=$_POST["alt_phone"];}
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$call_began=$_GET["call_began"]; if (!$call_began) {$call_began=$_POST["call_began"];}
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$campaign_id=$_GET["campaign_id"]; if (!$campaign_id) {$campaign_id=$_POST["campaign_id"];}
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$channel=$_GET["channel"]; if (!$channel) {$channel=$_POST["channel"];}
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$channel_group=$_GET["channel_group"]; if (!$channel_group) {$channel_group=$_POST["channel_group"];}
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$city=$_GET["city"]; if (!$city) {$city=$_POST["city"];}
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$comments=$_GET["comments"]; if (!$comments) {$comments=$_POST["comments"];}
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$country_code=$_GET["country_code"]; if (!$country_code) {$country_code=$_POST["country_code"];}
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$customer_zap_channel=$_GET["customer_zap_channel"]; if (!$customer_zap_channel) {$customer_zap_channel=$_POST["customer_zap_channel"];}
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$DB=$_GET["DB"]; if (!$DB) {$DB=$_POST["DB"];}
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$dispo=$_GET["dispo"]; if (!$dispo) {$dispo=$_POST["dispo"];}
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$email=$_GET["email"]; if (!$email) {$email=$_POST["email"];}
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$end_call=$_GET["end_call"]; if (!$end_call) {$end_call=$_POST["end_call"];}
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$extension=$_GET["extension"]; if (!$extension) {$extension=$_POST["extension"];}
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$first_name=$_GET["first_name"]; if (!$first_name) {$first_name=$_POST["first_name"];}
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$group=$_GET["group"]; if (!$group) {$group=$_POST["group"];}
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$last_name=$_GET["last_name"]; if (!$last_name) {$last_name=$_POST["last_name"];}
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$lead_id=$_GET["lead_id"]; if (!$lead_id) {$lead_id=$_POST["lead_id"];}
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$list_id=$_GET["list_id"]; if (!$list_id) {$list_id=$_POST["list_id"];}
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$parked_time=$_GET["parked_time"]; if (!$parked_time) {$parked_time=$_POST["parked_time"];}
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$pass=$_GET["pass"]; if (!$pass) {$pass=$_POST["pass"];}
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$phone_code=$_GET["phone_code"]; if (!$phone_code) {$phone_code=$_POST["phone_code"];}
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$phone_number=$_GET["phone_number"]; if (!$phone_number) {$phone_number=$_POST["phone_number"];}
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$phone=$_GET["phone"]; if (!$phone) {$phone=$_POST["phone"];}
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$postal_code=$_GET["postal_code"]; if (!$postal_code) {$postal_code=$_POST["postal_code"];}
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$province=$_GET["province"]; if (!$province) {$province=$_POST["province"];}
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$security=$_GET["security"]; if (!$security) {$security=$_POST["security"];}
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$server_ip=$_GET["server_ip"]; if (!$server_ip) {$server_ip=$_POST["server_ip"];}
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$server_ip=$_GET["server_ip"]; if (!$server_ip) {$server_ip=$_POST["server_ip"];}
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$session_id=$_GET["session_id"]; if (!$session_id) {$session_id=$_POST["session_id"];}
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$state=$_GET["state"]; if (!$state) {$state=$_POST["state"];}
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$status=$_GET["status"]; if (!$status) {$status=$_POST["status"];}
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$tsr=$_GET["tsr"]; if (!$tsr) {$tsr=$_POST["tsr"];}
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$user=$_GET["user"]; if (!$user) {$user=$_POST["user"];}
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$vendor_id=$_GET["vendor_id"]; if (!$vendor_id) {$vendor_id=$_POST["vendor_id"];}
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$submit=$_GET["submit"]; if (!$submit) {$submit=$_POST["submit"];}
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$SUBMIT=$_GET["SUBMIT"]; if (!$SUBMIT) {$SUBMIT=$_POST["SUBMIT"];}
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#$DB = '1'; # DEBUG override
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$US = '_';
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$STARTtime = date("U");
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$TODAY = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$REC_TIME = date("Ymd-His");
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$FILE_datetime = $STARTtime;
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$parked_time = $STARTtime;
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# $ext_context = 'default'; defined in dbconnect file
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if (!$begin_date) {$begin_date = $TODAY;}
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if (!$end_date) {$end_date = $TODAY;}
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$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 0;";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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if (!$auth)
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{
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if ( (strlen($PHP_AUTH_USER)>1) and ( (eregi("tsr",$PHP_AUTH_PW)) or (eregi("sales",$PHP_AUTH_PW)) ) )
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{
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$auth=1;
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$user = $PHP_AUTH_USER;
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$pass = $PHP_AUTH_PW;
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}
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}
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$fp = fopen ("./project_auth_entries.txt", "a");
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth))
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{
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Header("WWW-Authenticate: Basic realm=\"VICIDIAL-CLOSER - $user - $PHP_AUTH_USER\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "Invalid Username/Password: |$user|$pass|\n";
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exit;
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}
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else
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{
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if($auth>0)
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{
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$office_no=strtoupper($user);
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$password=strtoupper($pass);
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$stmt="SELECT full_name from vicidial_users where user='$user' and pass='$pass'";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGfullname=$row[0];
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$fullname = $row[0];
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fwrite ($fp, "VD_CLOSER|GOOD|$date|$user|$pass|$ip|$browser|$LOGfullname|\n");
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fclose($fp);
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if ( (strlen($customer_zap_channel)>2) and ( (eregi('zap',$customer_zap_channel)) or (eregi('iax',$customer_zap_channel)) ) )
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{
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echo "\n<!-- zap channel: $customer_zap_channel -->\n";
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echo "<!-- session_id: $session_id -->\n";
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echo "<!-- fronter: $fronter -->\n";
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echo "<!-- user: $user -->\n";
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}
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else
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{
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echo "Bad channel: $customer_zap_channel\n";
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echo "Make sure the Zap channel is live and try again\n";
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exit;
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}
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}
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else
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{
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fwrite ($fp, "VD_CLOSER|FAIL|$date|$user|$pass|$ip|$browser|\n");
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fclose($fp);
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}
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}
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echo "<html>\n";
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echo "<head>\n";
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echo "<title>VICIDIAL FRONTER-CLOSER: Popup</title>\n";
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if (eregi('CL_UNIV',$channel_group))
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{
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?>
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<script language="Javascript1.2">
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var btn_name="search";
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if (document.layers) {
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document.captureEvents(Event.KEYPRESS);
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document.onkeypress = function (evt) {
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if (evt.target.constructor == Input) {
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if (evt.target.name == 'lead_id' || evt.target.name == 'phone' || evt.target.name == 'confirmation_id') {
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return ((evt.which >= '0'.charCodeAt() && evt.which <= '9'.charCodeAt()));
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}
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}
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}
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}
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function CheckForm() {
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if (btn_name=="update") {
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if (document.forms[0].phone.value.length!=10) {
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alert("The phone number you entered does not have 10 digits.\n\nIt has "+document.forms[0].phone.value.length+" - please correct it and try again.");
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return false;
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} else if (document.forms[0].confirmation_id.value.length<=5) {
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alert("The confirmation ID is either missing or not enough characters in length.\n\nPlease correct it and try again.");
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return false;
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} else {
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return true;
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}
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}
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}
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</script>
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<?
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}
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else
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{
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echo "<script language=\"Javascript1.2\">\n";
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echo "function WaitFirefix() {setTimeout(document.forms[0].search_phone.focus(), 1000)}\n";
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echo "</script>\n";
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}
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?>
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</head>
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<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0 onLoad="document.forms[0].search_phone.focus(); setTimeout('document.forms[0].search_phone.focus()', 1000); self.focus()">
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<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
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<?
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$stmt="SELECT count(*) from live_channels where server_ip='$server_ip' and channel='$customer_zap_channel'";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$parked_count = $row[0];
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if ($parked_count > 0)
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{
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# $stmt="DELETE from parked_channels where server_ip='$server_ip' and parked_time='$parked_time' and channel='$channel' LIMIT 1";
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# if ($DB) {echo "|$stmt|\n";}
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# $rslt=mysql_query($stmt, $link);
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$DTqueryCID = "RZ$FILE_datetime$user";
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### insert a NEW record to the vicidial_manager table to be processed
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$channel = $customer_zap_channel;
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# $channel = eregi_replace('Zap/', "", $channel);
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$SIPexten = eregi_replace('SIP/', "", $SIPexten);
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$filename = "$REC_TIME$US$SIPexten";
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# $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Monitor','$DTqueryCID','Channel: Zap/$channel','File: $filename','Callerid: $DTqueryCID','','','','','','','')";
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# if ($DB) {echo "|$stmt|\n";}
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# $rslt=mysql_query($stmt, $link);
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# Local/78600098@demo-6617,2
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$stmt = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Originate','$DTqueryCID','Channel: $local_DEF$conf_silent_prefix$session_id$local_AMP$ext_context','Context: $ext_context','Exten: $recording_exten','Priority: 1','Callerid: $filename','','','','','')";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename) values('$channel','$server_ip','SIP/$SIPexten','$NOW_TIME','$STARTtime','$filename')";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$stmt="SELECT recording_id FROM recording_log where filename='$filename'";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$recording_id = $row[0];
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echo "Recording command sent for channel $channel - $filename - $recording_id $NOW_TIME\n<BR><BR>\n";
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$stmt="SELECT full_name from vicidial_users where user='$fronter'";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$full_name = $row[0];
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echo "Call Referred by: $fronter - $full_name\n<BR><BR>\n";
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$url = "http://10.10.10.196/vicidial/closer_dispo.php?lead_id=$lead_id&channel=$channel&server_ip=$server_ip&extension=$SIPexten&call_began=$STARTtime&parked_time=$parked_time&DB=$DB";
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echo "<a href=\"$url\">View Customer Info and Disposition Call</a>\n<BR><BR>\n";
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$stmt="SELECT group_name,group_color from vicidial_inbound_groups where group_id='$channel_group'";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$group_name = $row[0];
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$group_color = $row[1];
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echo "<br>\n";
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echo "<table border=0 cellspacing=5 cellpadding=3 align=center width=90% bgcolor=\"$group_color\"><tr><td><b> $channel_group - $group_name </b></td></tr></table><br>\n\n";
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###########################################################################################
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####### HERE IS WHERE YOU DEFINE DIFFERENT CONTENTS DEPENDING UPON THE CHANNEL_GROUP PREFIX
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###########################################################################################
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if (eregi('CL',$channel_group))
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{
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if (strlen($phone) > 9) {$search_phone = $phone;}
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if ( (strlen($search_phone) < 10) or (strlen($fronter) < 1) )
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{
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echo "<!-- looking for fronter and search_phone: |$fronter|$search_phone| -->\n";
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$stmt="SELECT user,phone_number from vicidial_list where lead_id='$parked_by';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if (strlen($fronter) < 1) {$fronter=$row[0];}
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if (strlen($search_phone) < 10) {$search_phone=$row[1];}
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}
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?>
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<form action="http://10.10.10.196/vicidial/closer_lookup3.php" method="post">
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<input type=hidden name="fronter" value="<?=$fronter ?>">
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<input type=hidden name="closer" value="<?=$closer ?>">
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<input type=hidden name="group" value="<?=$channel_group ?>">
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<input type=hidden name="recording_id" value="<?=$recording_id ?>">
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<table border=0 cellspacing=5 cellpadding=3 align=center width=90%>
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<tr>
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<th colspan=2 bgcolor='#666666'><font class='standard_bold' color='white'>COF MW Customer Search</font></th>
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</tr>
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<tr bgcolor="<?=$group_color ?>">
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<td align=right width="50%" nowrap><font class='standard_bold'>Phone number</font></td>
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<td align=left width="50%" nowrap><input type=text size=10 maxlength=10 name="search_phone" value="<?=$search_phone ?>"></td>
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</tr>
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<tr>
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<th colspan=2 bgcolor='#666666'><input type=submit name="submit_COF" value="SEARCH"></th>
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</tr>
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</table>
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</form>
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<BR><BR>
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<?
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}
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if (eregi('UNIV',$channel_group))
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{
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echo "UNIVERSAL CLOSER GROUP: $channel_group\n";
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?>
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<form action="uk_mail_lookup.php" method="post" onSubmit="return CheckForm()">
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<input type=hidden name="fronter" value="<?=$parked_by ?>">
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<input type=hidden name="closer" value="<?=$user ?>">
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<input type=hidden name="group" value="<?=$channel_group ?>">
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<input type=hidden name="recording_id" value="<?=$recording_id ?>">
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<table border=0 width=80% cellpadding=5 cellspacing=0 align=center>
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<tr>
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<th colspan=2 bgcolor='#CCCCCC'><font class='standard_bold'>New Search</font></th>
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</tr>
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<tr bgcolor='#CCCCCC'>
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<td align=right width="50%" nowrap><font class='standard_bold'>Reservation Number:</font></td>
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<td align=left width="50%" nowrap><input type=text size=10 maxlength=10
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name="reservation_no" value="" ONKEYPRESS="var keyCode = event.which ? event.which : event.keyCode; if (keyCode!=8 && keyCode!=9 && keyCode!=37 && keyCode!=39) return ((keyCode >= '0'.charCodeAt() && keyCode <= '9'.charCodeAt()))"></td>
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</tr>
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<tr bgcolor='#CCCCCC'><td align=right width='50%' nowrap><font class='standard_bold'>Confirmation #:</font></td>
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<td align=left width='50%' nowrap><input type=text name='confirmation_no' size=10 maxlength=20 value=''></td></tr>
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<tr bgcolor='#CCCCCC'>
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<td align=right width="50%" nowrap><font class='standard_bold'>Phone #:</font></td>
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<td align=left width="50%" nowrap><input type=text size=10 maxlength=10
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name="phone" value="" ONKEYPRESS="var keyCode = event.which ? event.which : event.keyCode; if (keyCode!=8 && keyCode!=9 && keyCode!=37 && keyCode!=39) return ((keyCode >= '0'.charCodeAt() && keyCode <= '9'.charCodeAt()))"></td>
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</tr><tr>
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<th colspan=2 bgcolor='#CCCCCC'><input type=submit name="submit_COF" value="SEARCH" onClick="javascript:btn_name='search'"><br><br></th>
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</tr>
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<tr>
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<th colspan=2 bgcolor='#666666'><font class='standard_bold'><a href='closer_popup.php'>Back</a></font></th>
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</tr>
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</table>
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</form>
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<?
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}
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###########################################################################################
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####### END CUSTOM CONTENTS
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###########################################################################################
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# echo "<a href=\"#\">Close this window</a>\n<BR><BR>\n";
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}
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else
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{
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echo "Record command FAILED for channel $channel $NOW_TIME\n<BR><BR>\n";
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echo "Please go back and try again\n<BR><BR>\n";
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# echo "<form><input type=button value=\"Close This Window\" onClick=\"javascript:window.close();\"></form>\n";
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}
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$ENDtime = date("U");
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$RUNtime = ($ENDtime - $STARTtime);
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echo "\n\n\n<br><br><br>\n\n";
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echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds</font>";
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?>
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</body>
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</html>
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<?
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exit;
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?>
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