5437 lines
228 KiB
PHP
5437 lines
228 KiB
PHP
<?
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# vicidial.php - the web-based version of the astVICIDIAL client application
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#
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# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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#
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# make sure you have added a user to the vicidial_users MySQL table with at least
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# user_level 1 or greater to access this page. Also, you need to have the login
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# and pass of a phone listed in the asterisk.phones table. The page grabs the
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# server info and other details from this login and pass.
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#
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# This script works best with Firefox or Mozilla, but will run for a couple
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# hours on Internet Explorer before the memory leaks cause a crash.
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#
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# Other scripts that this application depends on:
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# - vdc_db_query.php: Updates information in the database
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# - manager_send.php: Sends manager actions to the DB for execution
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#
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# CHANGES
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# 50607-1426 - First Build of VICIDIAL web client basic login process finished
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# 50628-1620 - Added some basic formatting and worked on process flow
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# 50628-1715 - Startup variables mapped to javascript variables
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# 50629-1303 - Added Login Closer in-groups selection box and vla update
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# 50629-1530 - Rough layout for customer info form section and button links
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# 50630-1453 - Rough Manual Dial/Hangup with customer info displayed
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# 50701-1450 - Added vicidial_log entries on dial and hangup
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# 50701-1634 - Added Logout function
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# 50705-1259 - Added call disposition functionality
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# 50705-1432 - Added lead info DB update function
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# 50705-1658 - Added web form functionality
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# 50706-1043 - Added call park and pickup functions
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# 50706-1234 - Added Start/Stop Recording functionality
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# 50706-1614 - Added conference channels display option
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# 50711-1333 - Removed call check redundancy and fixed a span bug
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# 50727-1424 - Added customer channel and participant present sensing/alerts
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# 50804-1057 - Added SendDTMF function and reconfigured the transfer span
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# 50804-1224 - Added Local and Internal Closer transfer functions
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# 50804-1628 - Added Blind transfer, activated LIVE CALL image and fixed bugs
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# 50804-1808 - Added button images for left buttons
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# 50815-1151 - Added 3Way calling functions to Transfer-conf frame
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# 50815-1602 - Added images and buttons for xfer functions
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# 50816-1813 - Added basic autodial outbound call pickup functions
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# 50817-1113 - Fixes to auto_dialing call receipt
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# 50817-1234 - Added inbound call receipt capability
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# 50817-1541 - Added customer time display
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# 50817-1541 - Added customer time display
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# 50818-1327 - Added stop-all-recordings-after-each-vicidial-call option
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# 50818-1703 - Added pretty login section
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# 50825-1200 - Modified form field lengths, added double-click dispositions
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# 50831-1603 - Fixed customer time bug and fronter display bug for CLOSER
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# 50901-1314 - Fixed CLOSER IN-GROUP Web Form bug
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# 50903-0904 - Added preview-lead code for manual dialing
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# 50904-0016 - Added ability to hangup manual dials before pickup
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# 50906-1319 - Added override for filters on xfer calls, fixed login display bug
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# 50909-1243 - Added hotkeys functionality for quick dispoing in auto-dial mode
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# 50912-0958 - Modified hotkeys function, agent must have user_level >= 5 to use
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# 50913-1212 - Added campaign_cid to 3rd party calls
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# 50923-1546 - Modified to work with language translation
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# 50926-1656 - Added campaign pull-down at login of active campaigns
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# 50928-1633 - Added manual dial alternate number dial option
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# 50930-1538 - Added session_id empty login failure and fixed 2 minor bugs
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# 51004-1656 - Fixed recording filename bug and new Spanish translation
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# 51020-1103 - Added campaign-specific recording control abilities
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# 51020-1352 - Added Basic vicidial_agent_log framework
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# 51021-1050 - Fixed custtime display and disable Enter/Return keypresses
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# 51021-1718 - Allows for multi-line comments (changes \n to !N in database)
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# 51110-1432 - Fixed non-standard http port issue
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# 51111-1047 - Added vicidial_agent_log lead_id earlier for manual dial
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# 51118-1305 - Activate multi-line comments from $multi_line_comments var
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# 51118-1313 - Move Transfer DIV to a floating span to preserve 800x600 view
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# 51121-1506 - Small PHP optimizations in many scripts and disabled globalize
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# 51129-1010 - Added ability to accept calls from other VICIDIAL servers
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# 51129-1254 - Fixed Hangups of other agents channels when customer hangs up
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# 51208-1732 - Created user-first login that looks for default phone info
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# 51219-1526 - Added variable framework for campaign and in-group scripts
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# 51221-1200 - Added SCRIPT tab, layout and functionality
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# 51221-1714 - Added auto-switch-to-SCRIPT-tab and auto-webform-popup
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# 51222-1605 - Added VMail message blind transfer button to xfer-conf frame
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# 51229-1028 - Added checks on web_form_address to allow for var in the DB value
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# 60117-1312 - Added Transfer-conf frame toggle on button press
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# 60208-1152 - Added DTMF-xfernumber preset links to xfer-conf frame
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# 60213-1129 - Added vicidial_users.hotkeys_active for any user hotkeys
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# 60213-1210 - Added ability to sort routing of calls by user_level
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# 60214-0932 - Initial Callback calendar display framework
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# 60214-1407 - Added ability to minimize the dispo screen to see info below
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# 60215-1104 - Added ANYONE scheduled callbacks functionality
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# 60410-1116 - Added persistant pause after dispo option and change dispo text
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# - Added web form submit that opens new window with dispo on submit
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# - Added PREVIOUS CALLBACK in customer info to flag callbacks
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# - Added link to try to hangup the call again in the dispo screen
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# - Added link noone-in-session screen to call agent phone again
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# - Added link customer-hungup screen to go straight to dispo screen
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# 60410-1532 - Added agent status and campaign calls dialing display option
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# 60411-1547 - Add ability to set callback as USERONLY and some basic formatting
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# 60413-1752 - Add basic USERONLY callback frame and listings
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# 60414-1039 - Changed manual dial preview and alt dial checkboxes to spans
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# - Added beta-level USERONLY callback functionality
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# - Added beta-level manual dialing with lead insertion functionality
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# 60415-1534 - Fixed manual dial lead preview and fixed manuald dial override bug
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# 60417-1108 - Added capability to do alt-number-dialing in auto-dial mode
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# - Changed several permissions to database-defined
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# 60419-1529 - Prevent manual dial or callbacks when alt-dial lead not finished
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# 60420-1647 - Fixed DiaLDiaLAltPhonE error, Call Agent Again DialControl error
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# 60421-1229 - Check GET/POST vars lines with isset to not trigger PHP NOTICES
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# 60424-1005 - Fixed Alt phone disabled bug for callbacks and manual dials
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# 60426-1058 - Added vicidial_user setting for default blended check for CLOSER
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# 60501-1008 - Added option to manual dial screen to manually lookup phone number
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# 60503-1653 - Fixed agentonly_callback not-defined bug in scheduled callbacks screen
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# 60504-1032 - Fixed manual dial display bug and transfer dispo alert bug
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# - Fixed recording filename display to not overrun 25 characters
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# 60510-1051 - Added Wrapup timer and wrapup message on wrapup screen after dispo
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# 60608-1453 - Added CLOSER campaign allowable in-groups limitations
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# 60609-1123 - Added add-number-to-DNC-list function and manual dial check DNC
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# 60619-1047 - Added variable filters to close security holes for login form
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# 60804-1710 - fixed scheduled CALLBK for other languages build
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#
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require("dbconnect.php");
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["phone_login"])) {$phone_login=$_GET["phone_login"];}
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elseif (isset($_POST["phone_login"])) {$phone_login=$_POST["phone_login"];}
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if (isset($_GET["phone_pass"])) {$phone_pass=$_GET["phone_pass"];}
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elseif (isset($_POST["phone_pass"])) {$phone_pass=$_POST["phone_pass"];}
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if (isset($_GET["VD_login"])) {$VD_login=$_GET["VD_login"];}
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elseif (isset($_POST["VD_login"])) {$VD_login=$_POST["VD_login"];}
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if (isset($_GET["VD_pass"])) {$VD_pass=$_GET["VD_pass"];}
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elseif (isset($_POST["VD_pass"])) {$VD_pass=$_POST["VD_pass"];}
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if (isset($_GET["VD_campaign"])) {$VD_campaign=$_GET["VD_campaign"];}
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elseif (isset($_POST["VD_campaign"])) {$VD_campaign=$_POST["VD_campaign"];}
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if (isset($_GET["relogin"])) {$relogin=$_GET["relogin"];}
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elseif (isset($_POST["relogin"])) {$relogin=$_POST["relogin"];}
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if (!isset($phone_login))
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{
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if (isset($_GET["pl"])) {$phone_login=$_GET["pl"];}
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elseif (isset($_POST["pl"])) {$phone_login=$_POST["pl"];}
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}
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if (!isset($phone_pass))
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{
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if (isset($_GET["pp"])) {$phone_pass=$_GET["pp"];}
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elseif (isset($_POST["pp"])) {$phone_pass=$_POST["pp"];}
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}
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if (isset($VD_campaign))
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{
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$VD_campaign = strtoupper($VD_campaign);
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$VD_campaign = eregi_replace(" ",'',$VD_campaign);
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}
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### security strip all non-alphanumeric characters out of the variables ###
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$DB=ereg_replace("[^0-9a-z]","",$DB);
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$phone_login=ereg_replace("[^0-9a-zA-Z]","",$phone_login);
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$phone_pass=ereg_replace("[^0-9a-zA-Z]","",$phone_pass);
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$VD_login=ereg_replace("[^0-9a-zA-Z]","",$VD_login);
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$VD_pass=ereg_replace("[^0-9a-zA-Z]","",$VD_pass);
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$VD_campaign=ereg_replace("[^0-9a-zA-Z]","",$VD_campaign);
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$forever_stop=0;
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$version = '1.1.86';
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$build = '60804-1710';
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if ($force_logout)
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{
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echo "Vous vous êtes maintenant déconnecté. Merci\n";
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exit;
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}
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$StarTtimE = date("U");
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$NOW_TIME = date("Y-m-d H:i:s");
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$tsNOW_TIME = date("YmdHis");
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$FILE_TIME = date("Ymd-His");
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$CIDdate = date("ymdHis");
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$month_old = mktime(0, 0, 0, date("m"), date("d")-2, date("Y"));
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$past_month_date = date("Y-m-d H:i:s",$month_old);
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$random = (rand(1000000, 9999999) + 10000000);
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$conf_silent_prefix = '7'; # vicidial_conferences prefix to enter silently
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$HKuser_level = '5'; # minimum vicidial user_level for HotKeys
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$campaign_login_list = '1'; # show drop-down list of campaigns at login
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$manual_dial_preview = '1'; # allow preview lead option when manual dial
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$multi_line_comments = '1'; # set to 1 to allow multi-line comment box
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$user_login_first = '0'; # set to 1 to have the vicidial_user login before the phone login
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$view_scripts = '1'; # set to 1 to show the SCRIPTS tab
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$dispo_check_all_pause = '0'; # set to 1 to allow for persistent pause after dispo
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$agentcallsstatus = '0'; # set to 1 to show agent status and call count
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$campagentstatctmax = '0'; # Number of secondes for campaign call and agent stats
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$TEST_all_statuses = '0'; # TEST variable allows all statuses in dispo screen
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# options now set in DB:
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#$alt_phone_dialing = '1'; # allow agents to call alt phone numbers
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#$scheduled_callbacks = '1'; # set to 1 to allow agent to choose scheduled callbacks
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# $agentonly_callbacks = '1'; # set to 1 to allow agent to choose agent-only scheduled callbacks
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#$agentcall_manual = '1'; # set to 1 to allow agent to make manual calls during autodial session
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$US='_';
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$CL=':';
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$AT='@';
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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$script_name = getenv("SCRIPT_NAME");
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$server_name = getenv("SERVER_NAME");
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$server_port = getenv("SERVER_PORT");
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if (eregi("443",$server_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($server_port == '80') or ($server_port == '443') ) {$server_port='';}
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else {$server_port = "$CL$server_port";}
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$agcPAGE = "$HTTPprotocol$server_name$server_port$script_name";
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$agcDIR = eregi_replace('vicidial.php','',$agcPAGE);
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header ("Content-type: text/html; charset=utf-8");
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header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
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header ("Pragma: no-cache"); // HTTP/1.0
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echo "<html>\n";
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echo "<head>\n";
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echo "<!-- VERSION: $version CONSTRUCTION: $build -->\n";
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if ($campaign_login_list > 0)
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{
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$camp_form_code = "<select size=1 name=VD_campaign>\n";
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$camp_form_code .= "<option value=\"\"></option>\n";
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$stmt="SELECT campaign_id from vicidial_campaigns where active='Y' order by campaign_id";
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$rslt=mysql_query($stmt, $link);
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$camps_to_print = mysql_num_rows($rslt);
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$o=0;
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while ($camps_to_print > $o)
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{
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$rowx=mysql_fetch_row($rslt);
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if ($VD_campaign)
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{
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if (eregi("$VD_campaign",$rowx[0]))
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{$camp_form_code .= "<option value=\"$rowx[0]\" SELECTED>$rowx[0]</option>\n";}
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else
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{$camp_form_code .= "<option value=\"$rowx[0]\">$rowx[0]</option>\n";}
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}
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else
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{$camp_form_code .= "<option value=\"$rowx[0]\">$rowx[0]</option>\n";}
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$o++;
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}
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$camp_form_code .= "</select>\n";
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}
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else
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{
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$camp_form_code = "<INPUT TYPE=TEXT NAME=VD_campaign SIZE=10 maxlength=20 VALUE=\"$VD_campaign\">\n";
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}
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if ($relogin == 'YES')
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{
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echo "<title>Web client de VICICADRAN: Re-Ouverture</title>\n";
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echo "</head>\n";
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echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
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echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
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echo "<!-- ILPV -->\n";
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echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_fr/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Français <img src=\"../agc/images/fr.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "</TR></TABLE>\n";
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echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
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echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
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echo "<BR><BR><BR><CENTER><TABLE WIDTH=360 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
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echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
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echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Re-Ouverture </TD>";
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echo "</TR>\n";
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echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
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echo "<TR><TD ALIGN=RIGHT>Ouverture De Téléphone: </TD>";
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echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"$phone_login\"></TD></TR>\n";
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echo "<TR><TD ALIGN=RIGHT>Mot de passe De Téléphone: </TD>";
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echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=phone_pass SIZE=10 maxlength=20 VALUE=\"$phone_pass\"></TD></TR>\n";
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echo "<TR><TD ALIGN=RIGHT>Ouverture D'Utilisateur: </TD>";
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echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\"></TD></TR>\n";
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echo "<TR><TD ALIGN=RIGHT>Mot de passe D'Utilisateur: </TD>";
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echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"></TD></TR>\n";
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echo "<TR><TD ALIGN=RIGHT>Campagne: </TD>";
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echo "<TD ALIGN=LEFT>$camp_form_code</TD></TR>\n";
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echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=SOUMETTEZ VALUE=SOUMETTEZ></TD></TR>\n";
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echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>VERSION: $version CONSTRUCTION: $build</TD></TR>\n";
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echo "</TABLE>\n";
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echo "</FORM>\n\n";
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echo "</body>\n\n";
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echo "</html>\n\n";
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exit;
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}
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if ($user_login_first == 1)
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{
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if ( (strlen($VD_login)<1) or (strlen($VD_pass)<1) or (strlen($VD_campaign)<1) )
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{
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echo "<title>Web client de VICICADRAN: Ouverture De Campagne</title>\n";
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echo "</head>\n";
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echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
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echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
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echo "<!-- ILPV -->\n";
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echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_fr/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Français <img src=\"../agc/images/fr.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
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echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
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echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
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#echo "<INPUT TYPE=HIDDEN NAME=phone_login VALUE=\"$phone_login\">\n";
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#echo "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
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echo "<CENTER><BR><B>Ouverture D'Utilisateur</B><BR><BR>";
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echo "<TABLE WIDTH=360 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
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echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
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echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Ouverture De Campagne </TD>";
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echo "</TR>\n";
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echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
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echo "<TR><TD ALIGN=RIGHT>Ouverture D'Utilisateur: </TD>";
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echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\"></TD></TR>\n";
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echo "<TR><TD ALIGN=RIGHT>Mot de passe D'Utilisateur: </TD>";
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echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"></TD></TR>\n";
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echo "<TR><TD ALIGN=RIGHT>Campagne: </TD>";
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echo "<TD ALIGN=LEFT>$camp_form_code</TD></TR>\n";
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echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=SOUMETTEZ VALUE=SOUMETTEZ></TD></TR>\n";
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echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>VERSION: $version CONSTRUCTION: $build</TD></TR>\n";
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echo "</TABLE>\n";
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echo "</FORM>\n\n";
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echo "</body>\n\n";
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echo "</html>\n\n";
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exit;
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}
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else
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{
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if ( (strlen($phone_login)<2) or (strlen($phone_pass)<2) )
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{
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$stmt="SELECT phone_login,phone_pass from vicidial_users where user='$VD_login' and pass='$VD_pass' and user_level > 0;";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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|
$phone_login=$row[0];
|
|
$phone_pass=$row[1];
|
|
|
|
echo "<title>Web client de VICICADRAN: Ouverture</title>\n";
|
|
echo "</head>\n";
|
|
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
|
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
|
echo "<!-- ILPV -->\n";
|
|
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_fr/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Français <img src=\"../agc/images/fr.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
|
echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
|
echo "<BR><BR><BR><CENTER><TABLE WIDTH=360 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
|
|
echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
|
|
echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Ouverture </TD>";
|
|
echo "</TR>\n";
|
|
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Ouverture De Téléphone: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"$phone_login\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Mot de passe De Téléphone: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=phone_pass SIZE=10 maxlength=20 VALUE=\"$phone_pass\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Ouverture D'Utilisateur: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Mot de passe D'Utilisateur: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Campagne: </TD>";
|
|
echo "<TD ALIGN=LEFT>$camp_form_code</TD></TR>\n";
|
|
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=SOUMETTEZ VALUE=SOUMETTEZ></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>VERSION: $version CONSTRUCTION: $build</TD></TR>\n";
|
|
echo "</TABLE>\n";
|
|
echo "</FORM>\n\n";
|
|
echo "</body>\n\n";
|
|
echo "</html>\n\n";
|
|
exit;
|
|
|
|
}
|
|
}
|
|
}
|
|
|
|
if ( (strlen($phone_login)<2) or (strlen($phone_pass)<2) )
|
|
{
|
|
echo "<title>Web client de VICICADRAN: Ouverture De Téléphone</title>\n";
|
|
echo "</head>\n";
|
|
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
|
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
|
echo "<!-- ILPV -->\n";
|
|
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_fr/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Français <img src=\"../agc/images/fr.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "</TR></TABLE>\n";
|
|
echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
|
echo "<BR><BR><BR><CENTER><TABLE WIDTH=360 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
|
|
echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
|
|
echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Ouverture De Téléphone </TD>";
|
|
echo "</TR>\n";
|
|
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Ouverture De Téléphone: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Mot de passe De Téléphone: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=phone_pass SIZE=10 maxlength=20 VALUE=\"\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=SOUMETTEZ VALUE=SOUMETTEZ></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>VERSION: $version CONSTRUCTION: $build</TD></TR>\n";
|
|
echo "</TABLE>\n";
|
|
echo "</FORM>\n\n";
|
|
echo "</body>\n\n";
|
|
echo "</html>\n\n";
|
|
exit;
|
|
}
|
|
else
|
|
{
|
|
$fp = fopen ("./vicidial_auth_entries.txt", "a");
|
|
$VDloginDISPLAY=0;
|
|
|
|
if ( (strlen($VD_login)<2) or (strlen($VD_pass)<2) or (strlen($VD_campaign)<2) )
|
|
{
|
|
$VDloginDISPLAY=1;
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT count(*) from vicidial_users where user='$VD_login' and pass='$VD_pass' and user_level > 0;";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$row=mysql_fetch_row($rslt);
|
|
$auth=$row[0];
|
|
|
|
if($auth>0)
|
|
{
|
|
$login=strtoupper($VD_login);
|
|
$password=strtoupper($VD_pass);
|
|
##### grab the full name of the agent
|
|
$stmt="SELECT full_name,user_level,hotkeys_active,agent_choose_ingroups,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,closer_default_blended from vicidial_users where user='$VD_login' and pass='$VD_pass'";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$row=mysql_fetch_row($rslt);
|
|
$LOGfullname=$row[0];
|
|
$user_level=$row[1];
|
|
$VU_hotkeys_active=$row[2];
|
|
$VU_agent_choose_ingroups=$row[3];
|
|
$VU_scheduled_callbacks=$row[4];
|
|
$agentonly_callbacks=$row[5];
|
|
$agentcall_manual=$row[6];
|
|
$VU_vicidial_recording=$row[7];
|
|
$VU_vicidial_transfers=$row[8];
|
|
$VU_closer_default_blended=$row[9];
|
|
fwrite ($fp, "vdweb|GOOD|$date|$VD_login|$VD_pass|$ip|$browser|$LOGfullname|\n");
|
|
fclose($fp);
|
|
|
|
$user_abb = "$VD_login$VD_login$VD_login$VD_login";
|
|
while ( (strlen($user_abb) > 4) and ($forever_stop < 200) )
|
|
{$user_abb = eregi_replace("^.","",$user_abb); $forever_stop++;}
|
|
|
|
##### check to see that the campaign is active
|
|
$stmt="SELECT count(*) FROM vicidial_campaigns where campaign_id='$VD_campaign' and active='Y';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$row=mysql_fetch_row($rslt);
|
|
$CAMPactive=$row[0];
|
|
if($CAMPactive>0)
|
|
{
|
|
if ($TEST_all_statuses > 0) {$selectableSQL = '';}
|
|
else {$selectableSQL = "selectable='Y' and";}
|
|
$VARstatuses='';
|
|
$VARstatusnames='';
|
|
##### grab the statuses that can be used for dispositioning by an agent
|
|
$stmt="SELECT status,status_name FROM vicidial_statuses WHERE $selectableSQL status != 'NEW' order by status limit 50;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$VD_statuses_ct = mysql_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $VD_statuses_ct)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$statuses[$i] =$row[0];
|
|
$status_names[$i] =$row[1];
|
|
$VARstatuses = "$VARstatuses'$statuses[$i]',";
|
|
$VARstatusnames = "$VARstatusnames'$status_names[$i]',";
|
|
$i++;
|
|
}
|
|
|
|
##### grab the campaign-specific statuses that can be used for dispositioning by an agent
|
|
$stmt="SELECT status,status_name FROM vicidial_campaign_statuses WHERE $selectableSQL status != 'NEW' and campaign_id='$VD_campaign' order by status limit 50;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$VD_statuses_camp = mysql_num_rows($rslt);
|
|
$j=0;
|
|
while ($j < $VD_statuses_camp)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$statuses[$i] =$row[0];
|
|
$status_names[$i] =$row[1];
|
|
$VARstatuses = "$VARstatuses'$statuses[$i]',";
|
|
$VARstatusnames = "$VARstatusnames'$status_names[$i]',";
|
|
$i++;
|
|
$j++;
|
|
}
|
|
$VD_statuses_ct = ($VD_statuses_ct+$VD_statuses_camp);
|
|
$VARstatuses = substr("$VARstatuses", 0, -1);
|
|
$VARstatusnames = substr("$VARstatusnames", 0, -1);
|
|
|
|
##### grab the campaign-specific HotKey statuses that can be used for dispositioning by an agent
|
|
$stmt="SELECT hotkey,status,status_name FROM vicidial_campaign_hotkeys WHERE selectable='Y' and status != 'NEW' and campaign_id='$VD_campaign' order by hotkey limit 9;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$HK_statuses_camp = mysql_num_rows($rslt);
|
|
$w=0;
|
|
$HKboxA='';
|
|
$HKboxB='';
|
|
$HKboxC='';
|
|
while ($w < $HK_statuses_camp)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$HKhotkey[$w] =$row[0];
|
|
$HKstatus[$w] =$row[1];
|
|
$HKstatus_name[$w] =$row[2];
|
|
$HKhotkeys = "$HKhotkeys'$HKhotkey[$w]',";
|
|
$HKstatuses = "$HKstatuses'$HKstatus[$w]',";
|
|
$HKstatusnames = "$HKstatusnames'$HKstatus_name[$w]',";
|
|
if ($w < 3)
|
|
{$HKboxA = "$HKboxA <font class=\"skb_text\">$HKhotkey[$w]</font> - $HKstatus[$w] - $HKstatus_name[$w]<BR>";}
|
|
if ( ($w >= 3) and ($w < 6) )
|
|
{$HKboxB = "$HKboxB <font class=\"skb_text\">$HKhotkey[$w]</font> - $HKstatus[$w] - $HKstatus_name[$w]<BR>";}
|
|
if ($w >= 6)
|
|
{$HKboxC = "$HKboxC <font class=\"skb_text\">$HKhotkey[$w]</font> - $HKstatus[$w] - $HKstatus_name[$w]<BR>";}
|
|
$w++;
|
|
}
|
|
$HKhotkeys = substr("$HKhotkeys", 0, -1);
|
|
$HKstatuses = substr("$HKstatuses", 0, -1);
|
|
$HKstatusnames = substr("$HKstatusnames", 0, -1);
|
|
|
|
##### grab the statuses to be dialed for your campaign as well as other campaign settings
|
|
$stmt="SELECT dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
$status_A = $row[0];
|
|
$status_B = $row[1];
|
|
$status_C = $row[2];
|
|
$status_D = $row[3];
|
|
$status_E = $row[4];
|
|
$park_ext = $row[5];
|
|
$park_file_name = $row[6];
|
|
$web_form_address = $row[7];
|
|
$allow_closers = $row[8];
|
|
$auto_dial_level = $row[9];
|
|
$dial_timeout = $row[10];
|
|
$dial_prefix = $row[11];
|
|
$campaign_cid = $row[12];
|
|
$campaign_vdad_exten = $row[13];
|
|
$campaign_rec_exten = $row[14];
|
|
$campaign_recording = $row[15];
|
|
$campaign_rec_filename = $row[16];
|
|
$campaign_script = $row[17];
|
|
$get_call_launch = $row[18];
|
|
$campaign_am_message_exten = $row[19];
|
|
$xferconf_a_dtmf = $row[20];
|
|
$xferconf_a_number = $row[21];
|
|
$xferconf_b_dtmf = $row[22];
|
|
$xferconf_b_number = $row[23];
|
|
$alt_number_dialing=$row[24];
|
|
$VC_scheduled_callbacks=$row[25];
|
|
$wrapup_secondes=$row[26];
|
|
$wrapup_message=$row[27];
|
|
$closer_campaigns=$row[28];
|
|
$use_internal_dnc=$row[29];
|
|
|
|
if ( ($VC_scheduled_callbacks=='Y') and ($VU_scheduled_callbacks=='1') )
|
|
{$scheduled_callbacks='1';}
|
|
if ($VU_vicidial_recording=='0')
|
|
{$campaign_recording='NEVER';}
|
|
if ($alt_number_dialing=='Y')
|
|
{$alt_phone_dialing='1';}
|
|
else
|
|
{$alt_phone_dialing='0';}
|
|
$closer_campaigns = preg_replace("/^ | -$/","",$closer_campaigns);
|
|
$closer_campaigns = preg_replace("/ /","','",$closer_campaigns);
|
|
$closer_campaigns = "'$closer_campaigns'";
|
|
|
|
##### grab the inbound groups to choose from if campaign contains CLOSER
|
|
$VARingroups="''";
|
|
if (eregi("CLOSER", $VD_campaign))
|
|
{
|
|
$VARingroups='';
|
|
$stmt="select group_id from vicidial_inbound_groups where active = 'Y' and group_id IN($closer_campaigns) order by group_id limit 20;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$closer_ct = mysql_num_rows($rslt);
|
|
$INgrpCT=0;
|
|
while ($INgrpCT < $closer_ct)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$closer_groups[$INgrpCT] =$row[0];
|
|
$VARingroups = "$VARingroups'$closer_groups[$INgrpCT]',";
|
|
$INgrpCT++;
|
|
}
|
|
$VARingroups = substr("$VARingroups", 0, -1);
|
|
}
|
|
|
|
##### grab the number of leads in the hopper for this campaign
|
|
$stmt="SELECT count(*) FROM vicidial_hopper where campaign_id = '$VD_campaign' and status='READY';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
$campaign_leads_to_call = $row[0];
|
|
print "<!-- $campaign_leads_to_call - mène à gauche à appeler dans le distributeur -->\n";
|
|
|
|
}
|
|
else
|
|
{
|
|
$VDloginDISPLAY=1;
|
|
$VDdisplayMESSAGE = "La campagne non active, essayent svp encore<BR>";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
fwrite ($fp, "vdweb|FAIL|$date|$VD_login|$VD_pass|$ip|$browser|\n");
|
|
fclose($fp);
|
|
$VDloginDISPLAY=1;
|
|
$VDdisplayMESSAGE = "L'ouverture incorrecte, essayent svp encore<BR>";
|
|
}
|
|
}
|
|
if ($VDloginDISPLAY)
|
|
{
|
|
echo "<title>Web client de VICICADRAN: Ouverture De Campagne</title>\n";
|
|
echo "</head>\n";
|
|
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
|
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
|
echo "<!-- ILPV -->\n";
|
|
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_fr/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Français <img src=\"../agc/images/fr.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
|
echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=phone_login VALUE=\"$phone_login\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
|
|
echo "<CENTER><BR><B>$VDdisplayMESSAGE</B><BR><BR>";
|
|
echo "<TABLE WIDTH=360 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
|
|
echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
|
|
echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Ouverture De Campagne </TD>";
|
|
echo "</TR>\n";
|
|
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Ouverture D'Utilisateur: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Mot de passe D'Utilisateur: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Campagne: </TD>";
|
|
echo "<TD ALIGN=LEFT>$camp_form_code</TD></TR>\n";
|
|
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=SOUMETTEZ VALUE=SOUMETTEZ></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>VERSION: $version CONSTRUCTION: $build</TD></TR>\n";
|
|
echo "</TABLE>\n";
|
|
echo "</FORM>\n\n";
|
|
echo "</body>\n\n";
|
|
echo "</html>\n\n";
|
|
exit;
|
|
}
|
|
|
|
$authphone=0;
|
|
$stmt="SELECT count(*) from phones where login='$phone_login' and pass='$phone_pass' and active = 'Y';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$row=mysql_fetch_row($rslt);
|
|
$authphone=$row[0];
|
|
if (!$authphone)
|
|
{
|
|
echo "<title>Web client de VICICADRAN: Ouverture De Téléphone Error</title>\n";
|
|
echo "</head>\n";
|
|
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
|
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
|
echo "<!-- ILPV -->\n";
|
|
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_fr/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Français <img src=\"../agc/images/fr.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
|
echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=VD_login VALUE=\"$VD_login\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=VD_pass VALUE=\"$VD_pass\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=VD_campaign VALUE=\"$VD_campaign\">\n";
|
|
echo "<BR><BR><BR><CENTER><TABLE WIDTH=360 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
|
|
echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
|
|
echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Ouverture Error</TD>";
|
|
echo "</TR>\n";
|
|
echo "<TR><TD ALIGN=CENTER COLSPAN=2><font size=1> <BR><FONT SIZE=3>Désolé, votre ouverture de téléphone et mot de passe ne soyez pas: <BR> </TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Ouverture De Téléphone: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"$phone_login\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=RIGHT>Mot de passe De Téléphone: </TD>";
|
|
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=phone_pass SIZE=10 maxlength=20 VALUE=\"$phone_pass\"></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=SOUMETTEZ VALUE=SOUMETTEZ></TD></TR>\n";
|
|
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>VERSION: $version CONSTRUCTION: $build</TD></TR>\n";
|
|
echo "</TABLE>\n";
|
|
echo "</FORM>\n\n";
|
|
echo "</body>\n\n";
|
|
echo "</html>\n\n";
|
|
exit;
|
|
}
|
|
else
|
|
{
|
|
echo "<title>Web client de VICICADRAN</title>\n";
|
|
$stmt="SELECT * from phones where login='$phone_login' and pass='$phone_pass' and active = 'Y';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$row=mysql_fetch_row($rslt);
|
|
$extension=$row[0];
|
|
$dialplan_number=$row[1];
|
|
$voicemail_id=$row[2];
|
|
$phone_ip=$row[3];
|
|
$computer_ip=$row[4];
|
|
$server_ip=$row[5];
|
|
$login=$row[6];
|
|
$pass=$row[7];
|
|
$status=$row[8];
|
|
$active=$row[9];
|
|
$phone_type=$row[10];
|
|
$fullname=$row[11];
|
|
$company=$row[12];
|
|
$picture=$row[13];
|
|
$messages=$row[14];
|
|
$old_messages=$row[15];
|
|
$protocol=$row[16];
|
|
$local_gmt=$row[17];
|
|
$ASTmgrUSERNAME=$row[18];
|
|
$ASTmgrSECRET=$row[19];
|
|
$login_user=$row[20];
|
|
$login_pass=$row[21];
|
|
$login_campaign=$row[22];
|
|
$park_on_extension=$row[23];
|
|
$conf_on_extension=$row[24];
|
|
$VICIDiaL_park_on_extension=$row[25];
|
|
$VICIDiaL_park_on_filename=$row[26];
|
|
$monitor_prefix=$row[27];
|
|
$recording_exten=$row[28];
|
|
$voicemail_exten=$row[29];
|
|
$voicemail_dump_exten=$row[30];
|
|
$ext_context=$row[31];
|
|
$dtmf_send_extension=$row[32];
|
|
$call_out_number_group=$row[33];
|
|
$client_browser=$row[34];
|
|
$install_directory=$row[35];
|
|
$local_web_callerID_URL=$row[36];
|
|
$VICIDiaL_web_URL=$row[37];
|
|
$AGI_call_logging_enabled=$row[38];
|
|
$user_switching_enabled=$row[39];
|
|
$conferencing_enabled=$row[40];
|
|
$admin_hangup_enabled=$row[41];
|
|
$admin_hijack_enabled=$row[42];
|
|
$admin_monitor_enabled=$row[43];
|
|
$call_parking_enabled=$row[44];
|
|
$updater_check_enabled=$row[45];
|
|
$AFLogging_enabled=$row[46];
|
|
$QUEUE_ACTION_enabled=$row[47];
|
|
$CallerID_popup_enabled=$row[48];
|
|
$voicemail_button_enabled=$row[49];
|
|
$enable_fast_refresh=$row[50];
|
|
$fast_refresh_rate=$row[51];
|
|
$enable_persistant_mysql=$row[52];
|
|
$auto_dial_next_number=$row[53];
|
|
$VDstop_rec_after_each_call=$row[54];
|
|
$DBX_server=$row[55];
|
|
$DBX_database=$row[56];
|
|
$DBX_user=$row[57];
|
|
$DBX_pass=$row[58];
|
|
$DBX_port=$row[59];
|
|
|
|
if ($protocol == 'EXTERNAL')
|
|
{
|
|
$protocol = 'Local';
|
|
$extension = "$dialplan_number$AT$ext_context";
|
|
}
|
|
$SIP_user = "$protocol/$extension";
|
|
|
|
$stmt="SELECT asterisk_version from servers where server_ip='$server_ip';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$row=mysql_fetch_row($rslt);
|
|
$asterisk_version=$row[0];
|
|
|
|
# If a park extension is not set, use the default one
|
|
if ( (strlen($park_ext)>0) && (strlen($park_file_name)>0) )
|
|
{
|
|
$VICIDiaL_park_on_extension = "$park_ext";
|
|
$VICIDiaL_park_on_filename = "$park_file_name";
|
|
print "<!-- STATIONNEMENT FAIT SUR COMMANDE DE CAMPAGNE: |$VICIDiaL_park_on_extension|$VICIDiaL_park_on_filename| -->\n";
|
|
}
|
|
print "<!-- STATIONNEMENT DE DÉFAUT DE CAMPAGNE: |$VICIDiaL_park_on_extension|$VICIDiaL_park_on_filename| -->\n";
|
|
|
|
# If a web form address is not set, use the default one
|
|
if (strlen($web_form_address)>0)
|
|
{
|
|
$VICIDiaL_web_form_address = "$web_form_address";
|
|
print "<!-- FORME FAITE SUR COMMANDE DE WEB DE CAMPAGNE: |$VICIDiaL_web_form_address| -->\n";
|
|
}
|
|
else
|
|
{
|
|
$VICIDiaL_web_form_address = "$VICIDiaL_web_URL";
|
|
print "<!-- FORME DE WEB DE DÉFAUT DE CAMPAGNE: |$VICIDiaL_web_form_address| -->\n";
|
|
$VICIDiaL_web_form_address_enc = rawurlencode($VICIDiaL_web_form_address);
|
|
|
|
}
|
|
$VICIDiaL_web_form_address_enc = rawurlencode($VICIDiaL_web_form_address);
|
|
|
|
# If closers are allowed sur this campaign
|
|
if ($allow_closers=="Y")
|
|
{
|
|
$VICIDiaL_allow_closers = 1;
|
|
print "<!-- LA CAMPAGNE PERMET CLOSERS: |$VICIDiaL_allow_closers| -->\n";
|
|
}
|
|
else
|
|
{
|
|
$VICIDiaL_allow_closers = 0;
|
|
print "<!-- LA CAMPAGNE NE PERMET AUCUN CLOSERS: |$VICIDiaL_allow_closers| -->\n";
|
|
}
|
|
|
|
|
|
$session_ext = eregi_replace("[^a-z0-9]", "", $extension);
|
|
if (strlen($session_ext) > 10) {$session_ext = substr($session_ext, 0, 10);}
|
|
$session_rand = (rand(1,9999999) + 10000000);
|
|
$session_name = "$StarTtimE$US$session_ext$session_rand";
|
|
|
|
$stmt="DELETE from web_client_sessions where start_time < '$past_month_date' and extension='$extension' and server_ip = '$server_ip' and program = 'vicidial';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
$stmt="INSERT INTO web_client_sessions values('$extension','$server_ip','vicidial','$NOW_TIME','$session_name');";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
if ( (eregi("CLOSER", $VD_campaign)) || ($campaign_leads_to_call > 0) )
|
|
{
|
|
### insert an entry into the user log for the login event
|
|
$stmt = "INSERT INTO vicidial_user_log values('','$VD_login','LOGIN','$VD_campaign','$NOW_TIME','$StarTtimE')";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
##### check to see if the user has a conf extension already, this happens if they previously exited uncleanly
|
|
$stmt="SELECT conf_exten FROM vicidial_conferences where extension='$SIP_user' and server_ip = '$server_ip' LIMIT 1;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$prev_login_ct = mysql_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $prev_login_ct)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$session_id =$row[0];
|
|
$i++;
|
|
}
|
|
if ($prev_login_ct > 0)
|
|
{print "<!-- EMPLOYER LA PIÈCE PRÉCÉDENTE DE MEETME - $session_id - $NOW_TIME - $SIP_user -->\n";}
|
|
else
|
|
{
|
|
##### grab the next available vicidial_conference room and reserve it
|
|
$stmt="SELECT conf_exten FROM vicidial_conferences where server_ip = '$server_ip' and ((extension='') or (extension is null)) LIMIT 1;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$free_conf_ct = mysql_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $free_conf_ct)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$session_id =$row[0];
|
|
$i++;
|
|
}
|
|
$stmt="UPDATE vicidial_conferences set extension='$SIP_user' where server_ip='$server_ip' and conf_exten='$session_id';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
print "<!-- EMPLOYER LA NOUVELLE PIÈCE DE MEETME - $session_id - $NOW_TIME - $SIP_user -->\n";
|
|
|
|
}
|
|
|
|
$stmt="UPDATE vicidial_list set status='N', user='' where status IN('QUEUE','INCALL') and user ='$VD_login';";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$affected_rows = mysql_affected_rows($link);
|
|
print "<!-- vieille FILE D'ATTENTE et liste retournée par INCALL: |$affected_rows| -->\n";
|
|
|
|
$stmt="DELETE from vicidial_hopper where status IN('QUEUE','INCALL','DONE') and user ='$VD_login';";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$affected_rows = mysql_affected_rows($link);
|
|
print "<!-- vieille FILE D'ATTENTE et distributeur retourné par INCALL: |$affected_rows| -->\n";
|
|
|
|
$stmt="DELETE from vicidial_live_agents where user ='$VD_login';";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$affected_rows = mysql_affected_rows($link);
|
|
print "<!-- vieux disques de vicidial_live_agents dégagés: |$affected_rows| -->\n";
|
|
|
|
# print "<B>You have logged in as user: $VD_login sur phone: $SIP_user à la campagne: $VD_campaign</B><BR>\n";
|
|
$VICIDiaL_is_logged_in=1;
|
|
|
|
### use manager middleware-app to connect the phone to the user
|
|
$SIqueryCID = "S$CIDdate$session_id";
|
|
### insert a NOUVEAU record to the vicidial_manager table to be processed
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$SIqueryCID','Channel: $SIP_user','Context: $ext_context','Exten: $session_id','Priority: 1','Callerid: $SIqueryCID','','','','','');";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$affected_rows = mysql_affected_rows($link);
|
|
print "<!-- call placed to session_id: $session_id from phone: $SIP_user -->\n";
|
|
|
|
if ($auto_dial_level > 0)
|
|
{
|
|
print "<!-- la campagne est placée à l'auto_dial_level: $auto_dial_level -->\n";
|
|
|
|
$closer_chooser_string='';
|
|
$stmt="INSERT INTO vicidial_live_agents (user,server_ip,conf_exten,extension,status,lead_id,campaign_id,uniqueid,callerid,channel,random_id,last_call_time,last_update_time,last_call_finish,closer_campaigns,user_level) values('$VD_login','$server_ip','$session_id','$SIP_user','PAUSED','','$VD_campaign','','','','$random','$NOW_TIME','$tsNOW_TIME','$NOW_TIME','$closer_chooser_string','$user_level');";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$affected_rows = mysql_affected_rows($link);
|
|
print "<!-- nouveau disque de vicidial_live_agents inséré: |$affected_rows| -->\n";
|
|
|
|
if (eregi("CLOSER", $VD_campaign))
|
|
{
|
|
print "<!-- code to trigger window to pick closer groups goes here -->\n";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
print "<!-- la campagne est placée au cadran manuel: $auto_dial_level -->\n";
|
|
|
|
|
|
|
|
}
|
|
}
|
|
else
|
|
{
|
|
echo "<title>Web client de VICICADRAN: VICICADRAN Ouverture De Campagne</title>\n";
|
|
echo "</head>\n";
|
|
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
|
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
|
echo "<!-- ILPV -->\n";
|
|
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_fr/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Français <img src=\"../agc/images/fr.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
|
echo "<B>Désolé, il n'y a aucun fil dans le distributeur pour cette campagne</B>\n";
|
|
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=phone_login VALUE=\"$phone_login\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
|
|
echo "Ouverture: <INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\">\n<br>";
|
|
echo "Mot de passe: <INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"><br>\n";
|
|
echo "Campagne: $camp_form_code<br>\n";
|
|
echo "<INPUT TYPE=Submit NAME=SOUMETTEZ VALUE=SOUMETTEZ>\n";
|
|
echo "</FORM>\n\n";
|
|
echo "</body>\n\n";
|
|
echo "</html>\n\n";
|
|
exit;
|
|
}
|
|
if (strlen($session_id) < 1)
|
|
{
|
|
echo "<title>Web client de VICICADRAN: VICICADRAN Ouverture De Campagne</title>\n";
|
|
echo "</head>\n";
|
|
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
|
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
|
echo "<!-- ILPV -->\n";
|
|
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_fr/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Français <img src=\"../agc/images/fr.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
|
echo "<B>Sorry, there are no available sessions</B>\n";
|
|
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=phone_login VALUE=\"$phone_login\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
|
|
echo "Ouverture: <INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\">\n<br>";
|
|
echo "Mot de passe: <INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"><br>\n";
|
|
echo "Campagne: $camp_form_code<br>\n";
|
|
echo "<INPUT TYPE=Submit NAME=SOUMETTEZ VALUE=SOUMETTEZ>\n";
|
|
echo "</FORM>\n\n";
|
|
echo "</body>\n\n";
|
|
echo "</html>\n\n";
|
|
exit;
|
|
}
|
|
|
|
$StarTtimE = date("U");
|
|
$NOW_TIME = date("Y-m-d H:i:s");
|
|
##### Agent is going to log in so insert the vicidial_agent_log entry now
|
|
$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch) values('$VD_login','$server_ip','$NOW_TIME','$VD_campaign','$StarTtimE','0','$StarTtimE');";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$affected_rows = mysql_affected_rows($link);
|
|
$agent_log_id = mysql_insert_id();
|
|
print "<!-- vicidial_agent_log record inserted: |$affected_rows|$agent_log_id| -->\n";
|
|
|
|
$S='*';
|
|
$D_s_ip = explode('.', $server_ip);
|
|
if (strlen($D_s_ip[0])<2) {$D_s_ip[0] = "0$D_s_ip[0]";}
|
|
if (strlen($D_s_ip[0])<3) {$D_s_ip[0] = "0$D_s_ip[0]";}
|
|
if (strlen($D_s_ip[1])<2) {$D_s_ip[1] = "0$D_s_ip[1]";}
|
|
if (strlen($D_s_ip[1])<3) {$D_s_ip[1] = "0$D_s_ip[1]";}
|
|
if (strlen($D_s_ip[2])<2) {$D_s_ip[2] = "0$D_s_ip[2]";}
|
|
if (strlen($D_s_ip[2])<3) {$D_s_ip[2] = "0$D_s_ip[2]";}
|
|
if (strlen($D_s_ip[3])<2) {$D_s_ip[3] = "0$D_s_ip[3]";}
|
|
if (strlen($D_s_ip[3])<3) {$D_s_ip[3] = "0$D_s_ip[3]";}
|
|
$server_ip_dialstring = "$D_s_ip[0]$S$D_s_ip[1]$S$D_s_ip[2]$S$D_s_ip[3]$S";
|
|
|
|
##### grab the datails of all active scripts in the system
|
|
$stmt="SELECT script_id,script_name,script_text FROM vicidial_scripts WHERE active='Y' order by script_id limit 100;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$MM_scripts = mysql_num_rows($rslt);
|
|
$e=0;
|
|
while ($e < $MM_scripts)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$MMscriptid[$e] =$row[0];
|
|
$MMscriptname[$e] = rawurlencode($row[1]);
|
|
$MMscripttext[$e] = rawurlencode($row[2]);
|
|
$MMscriptids = "$MMscriptids'$MMscriptid[$e]',";
|
|
$MMscriptnames = "$MMscriptnames'$MMscriptname[$e]',";
|
|
$MMscripttexts = "$MMscripttexts'$MMscripttext[$e]',";
|
|
$e++;
|
|
}
|
|
$MMscriptids = substr("$MMscriptids", 0, -1);
|
|
$MMscriptnames = substr("$MMscriptnames", 0, -1);
|
|
$MMscripttexts = substr("$MMscripttexts", 0, -1);
|
|
|
|
}
|
|
}
|
|
|
|
################################################################
|
|
### BEGIN - build the callback calendar (12 months) ###
|
|
################################################################
|
|
define ('ADAY', (60*60*24));
|
|
$CdayARY = getdate();
|
|
$Cmon = $CdayARY['mon'];
|
|
$Cyear = $CdayARY['year'];
|
|
$CTODAY = date("Y-m");
|
|
$CTODAYmday = date("j");
|
|
$CINC=0;
|
|
|
|
$Cmonths = Array('January','February','March','April','May','June',
|
|
'July','August','September','October','November','December');
|
|
$Cdays = Array('Sun','Mon','Tue','Wed','Thu','Fri','Sat');
|
|
|
|
$CCAL_OUT = '';
|
|
|
|
$CCAL_OUT .= "<table border=0 cellpadding=2 cellspacing=2>";
|
|
|
|
while ($CINC < 12)
|
|
{
|
|
if ( ($CINC == 0) || ($CINC == 4) ||($CINC == 8) )
|
|
{$CCAL_OUT .= "<tr>";}
|
|
|
|
$CCAL_OUT .= "<td valign=top>";
|
|
|
|
$CYyear = $Cyear;
|
|
$Cmonth= ($Cmon + $CINC);
|
|
if ($Cmonth > 12)
|
|
{
|
|
$Cmonth = ($Cmonth - 12);
|
|
$CYyear++;
|
|
}
|
|
$Cstart= mktime(0,0,0,$Cmonth,1,$CYyear);
|
|
$CfirstdayARY = getdate($Cstart);
|
|
#echo "|$Cmon|$Cmonth|$CINC|\n";
|
|
$CPRNTDAY = date("Y-m", $Cstart);
|
|
|
|
$CCAL_OUT .= "<table border=1 cellpadding=1 bordercolor=\"000000\" cellspacing=\"0\" bgcolor=\"white\">";
|
|
$CCAL_OUT .= "<tr>";
|
|
$CCAL_OUT .= "<td colspan=7 bordercolor=\"#ffffff\" bgcolor=\"#FFFFCC\">";
|
|
$CCAL_OUT .= "<div align=center><font color=\"#000066\"><b><font face=\"Arial, Helvetica, sans-serif\" size=2>";
|
|
$CCAL_OUT .= "$CfirstdayARY[month] $CfirstdayARY[year]";
|
|
$CCAL_OUT .= "</font></b></font></div>";
|
|
$CCAL_OUT .= "</td>";
|
|
$CCAL_OUT .= "</tr>";
|
|
|
|
foreach($Cdays as $Cday)
|
|
{
|
|
$CDCLR="#ffffff";
|
|
$CCAL_OUT .= "<td bordercolor=\"$CDCLR\">";
|
|
$CCAL_OUT .= "<div align=center><font color=\"#000066\"><b><font face=\"Arial, Helvetica, sans-serif\" size=1>";
|
|
$CCAL_OUT .= "$Cday";
|
|
$CCAL_OUT .= "</font></b></font></div>";
|
|
$CCAL_OUT .= "</td>";
|
|
}
|
|
|
|
for( $Ccount=0;$Ccount<(6*7);$Ccount++)
|
|
{
|
|
$Cdayarray = getdate($Cstart);
|
|
if((($Ccount) % 7) == 0)
|
|
{
|
|
if($Cdayarray['mon'] != $CfirstdayARY['mon'])
|
|
break;
|
|
$CCAL_OUT .= "</tr><tr>";
|
|
}
|
|
if($Ccount < $CfirstdayARY['wday'] || $Cdayarray['mon'] != $Cmonth)
|
|
{
|
|
$CCAL_OUT .= "<td bordercolor=\"#ffffff\"><font color=\"#000066\"><b><font face=\"Arial, Helvetica, sans-serif\" size=\"1\"> </font></b></font></td>";
|
|
}
|
|
else
|
|
{
|
|
if( ($Cdayarray['mday'] == $CTODAYmday) and ($CPRNTDAY == $CTODAY) )
|
|
{
|
|
$CPRNTmday = $Cdayarray['mday'];
|
|
if ($CPRNTmday < 10) {$CPRNTmday = "0$CPRNTmday";}
|
|
$CBL = "<a href=\"#\" onclick=\"CB_date_pick('$CPRNTDAY-$CPRNTmday');return false;\">";
|
|
$CEL = "</a>";
|
|
|
|
$CCAL_OUT .= "<td bgcolor=\"#FFCCCC\" bordercolor=\"#FFCCCC\">";
|
|
$CCAL_OUT .= "<div align=center><font face=\"Arial, Helvetica, sans-serif\" size=1>";
|
|
$CCAL_OUT .= "$CBL$Cdayarray[mday]$CEL";
|
|
$CCAL_OUT .= "</font></div>";
|
|
$CCAL_OUT .= "</td>";
|
|
$Cstart += ADAY;
|
|
}
|
|
else
|
|
{
|
|
$CDCLR="#ffffff";
|
|
if ( ($Cdayarray['mday'] < $CTODAYmday) and ($CPRNTDAY == $CTODAY) )
|
|
{
|
|
$CDCLR="#CCCCCC";
|
|
$CBL = '';
|
|
$CEL = '';
|
|
}
|
|
else
|
|
{
|
|
$CPRNTmday = $Cdayarray['mday'];
|
|
if ($CPRNTmday < 10) {$CPRNTmday = "0$CPRNTmday";}
|
|
$CBL = "<a href=\"#\" onclick=\"CB_date_pick('$CPRNTDAY-$CPRNTmday');return false;\">";
|
|
$CEL = "</a>";
|
|
}
|
|
|
|
$CCAL_OUT .= "<td bgcolor=\"$CDCLR\" bordercolor=\"#ffffff\">";
|
|
$CCAL_OUT .= "<div align=center><font face=\"Arial, Helvetica, sans-serif\" size=1>";
|
|
$CCAL_OUT .= "$CBL$Cdayarray[mday]$CEL";
|
|
$CCAL_OUT .= "</font></div>";
|
|
$CCAL_OUT .= "</td>";
|
|
$Cstart += ADAY;
|
|
}
|
|
}
|
|
}
|
|
$CCAL_OUT .= "</tr>";
|
|
$CCAL_OUT .= "</table>";
|
|
$CCAL_OUT .= "</td>";
|
|
|
|
if ( ($CINC == 3) || ($CINC == 7) ||($CINC == 11) )
|
|
{$CCAL_OUT .= "</tr>";}
|
|
$CINC++;
|
|
}
|
|
|
|
$CCAL_OUT .= "</table>";
|
|
|
|
#echo "$CCAL_OUT\n";
|
|
################################################################
|
|
### END - build the callback calendar (12 months) ###
|
|
################################################################
|
|
|
|
|
|
?>
|
|
<script language="Javascript">
|
|
var MTvar;
|
|
var NOW_TIME = '<? echo $NOW_TIME ?>';
|
|
var SQLdate = '<? echo $NOW_TIME ?>';
|
|
var StarTtimE = '<? echo $StarTtimE ?>';
|
|
var UnixTime = '<? echo $StarTtimE ?>';
|
|
var UnixTimeMS = 0;
|
|
var t = new Date();
|
|
var c = new Date();
|
|
LCAe = new Array('','','','','','');
|
|
LCAc = new Array('','','','','','');
|
|
LCAt = new Array('','','','','','');
|
|
LMAe = new Array('','','','','','');
|
|
var CalL_XC_a_Dtmf = '<? echo $xferconf_a_dtmf ?>';
|
|
var CalL_XC_a_NuMber = '<? echo $xferconf_a_number ?>';
|
|
var CalL_XC_b_Dtmf = '<? echo $xferconf_b_dtmf ?>';
|
|
var CalL_XC_b_NuMber = '<? echo $xferconf_b_number ?>';
|
|
var VU_hotkeys_active = '<? echo $VU_hotkeys_active ?>';
|
|
var VU_agent_choose_ingroups = '<? echo $VU_agent_choose_ingroups ?>';
|
|
var VU_agent_choose_ingroups_DV = '';
|
|
var CallBackDatETimE = '';
|
|
var CallBackrecipient = '';
|
|
var CallBackCommenTs = '';
|
|
var scheduled_callbacks = '<? echo $scheduled_callbacks ?>';
|
|
var dispo_check_all_pause = '<? echo $dispo_check_all_pause ?>';
|
|
VARstatuses = new Array(<? echo $VARstatuses ?>);
|
|
VARstatusnames = new Array(<? echo $VARstatusnames ?>);
|
|
var VD_statuses_ct = '<? echo $VD_statuses_ct ?>';
|
|
VARingroups = new Array(<? echo $VARingroups ?>);
|
|
var INgroupCOUNT = '<? echo $INgrpCT ?>';
|
|
var HK_statuses_camp = '<? echo $HK_statuses_camp ?>';
|
|
HKhotkeys = new Array(<? echo $HKhotkeys ?>);
|
|
HKstatuses = new Array(<? echo $HKstatuses ?>);
|
|
HKstatusnames = new Array(<? echo $HKstatusnames ?>);
|
|
var hotkeys = new Array();
|
|
<? $h=0;
|
|
while ($HK_statuses_camp > $h)
|
|
{
|
|
echo "hotkeys['$HKhotkey[$h]'] = \"$HKstatus[$h] ----- $HKstatus_name[$h]\";\n";
|
|
$h++;
|
|
}
|
|
?>
|
|
var HKdispo_display = 0;
|
|
var HKbutton_allowed = 1;
|
|
var HKfinish = 0;
|
|
var scriptnames = new Array();
|
|
<? $h=0;
|
|
while ($MM_scripts > $h)
|
|
{
|
|
echo "scriptnames['$MMscriptid[$h]'] = \"$MMscriptname[$h]\";\n";
|
|
$h++;
|
|
}
|
|
?>
|
|
var scripttexts = new Array();
|
|
<? $h=0;
|
|
while ($MM_scripts > $h)
|
|
{
|
|
echo "scripttexts['$MMscriptid[$h]'] = \"$MMscripttext[$h]\";\n";
|
|
$h++;
|
|
}
|
|
?>
|
|
var decoded = '';
|
|
var view_scripts = '<? echo $view_scripts ?>';
|
|
var LOGfullname = '<? echo $LOGfullname ?>';
|
|
var recLIST = '';
|
|
var filename = '';
|
|
var last_filename = '';
|
|
var LCAcount = 0;
|
|
var LMAcount = 0;
|
|
var filedate = '<? echo $FILE_TIME ?>';
|
|
var agcDIR = '<? echo $agcDIR ?>';
|
|
var agcPAGE = '<? echo $agcPAGE ?>';
|
|
var extension = '<? echo $extension ?>';
|
|
var extension_xfer = '<? echo $extension ?>';
|
|
var dialplan_number = '<? echo $dialplan_number ?>';
|
|
var ext_context = '<? echo $ext_context ?>';
|
|
var protocol = '<? echo $protocol ?>';
|
|
var local_gmt ='<? echo $local_gmt ?>';
|
|
var server_ip = '<? echo $server_ip ?>';
|
|
var server_ip_dialstring = '<? echo $server_ip_dialstring ?>';
|
|
var asterisk_version = '<? echo $asterisk_version ?>';
|
|
<?
|
|
if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
|
else {echo "\tvar refresh_interval = $fast_refresh_rate;\n";}
|
|
?>
|
|
var session_id = '<? echo $session_id ?>';
|
|
var VICIDiaL_closer_login_checked = 0;
|
|
var VICIDiaL_closer_login_selected = 0;
|
|
var VICIDiaL_pause_calling = 1;
|
|
var CalLCID = '';
|
|
var MDnextCID = '';
|
|
var XDnextCID = '';
|
|
var lead_dial_number = '';
|
|
var MD_channel_look = 0;
|
|
var XD_channel_look = 0;
|
|
var MDuniqueid = '';
|
|
var MDchannel = '';
|
|
var MD_ring_secondS = 0;
|
|
var MDlogEPOCH = 0;
|
|
var VD_live_customer_call = 0;
|
|
var VD_live_call_secondS = 0;
|
|
var XD_live_customer_call = 0;
|
|
var XD_live_call_secondS = 0;
|
|
var open_dispo_screen = 0;
|
|
var AgentDispoing = 0;
|
|
var logout_stop_timeouts = 0;
|
|
var VICIDiaL_allow_closers = '<? echo $VICIDiaL_allow_closers ?>';
|
|
var VICIDiaL_closer_blended = '0';
|
|
var VU_closer_default_blended = '<? echo $VU_closer_default_blended ?>';
|
|
var VDstop_rec_after_each_call = '<? echo $VDstop_rec_after_each_call ?>';
|
|
var phone_login = '<? echo $phone_login ?>';
|
|
var phone_pass = '<? echo $phone_pass ?>';
|
|
var user = '<? echo $VD_login ?>';
|
|
var user_abb = '<? echo $user_abb ?>';
|
|
var pass = '<? echo $VD_pass ?>';
|
|
var campaign = '<? echo $VD_campaign ?>';
|
|
var VICIDiaL_web_form_address_enc = '<? echo $VICIDiaL_web_form_address_enc ?>';
|
|
var VICIDiaL_web_form_address = '<? echo $VICIDiaL_web_form_address ?>';
|
|
var VDIC_web_form_address = '<? echo $VICIDiaL_web_form_address ?>';
|
|
var CalL_ScripT_id = '';
|
|
var CalL_AutO_LauncH = '';
|
|
var panel_bgcolor = '#E0C2D6';
|
|
var CusTCB_bgcolor = '#FFFF66';
|
|
var status_A = '<? echo $status_A ?>';
|
|
var status_B = '<? echo $status_B ?>';
|
|
var status_C = '<? echo $status_C ?>';
|
|
var status_D = '<? echo $status_D ?>';
|
|
var status_E = '<? echo $status_E ?>';
|
|
var auto_dial_level = '<? echo $auto_dial_level ?>';
|
|
var starting_dial_level = '<? echo $auto_dial_level ?>';
|
|
var dial_timeout = '<? echo $dial_timeout ?>';
|
|
var dial_prefix = '<? echo $dial_prefix ?>';
|
|
var campaign_cid = '<? echo $campaign_cid ?>';
|
|
var campaign_vdad_exten = '<? echo $campaign_vdad_exten ?>';
|
|
var campaign_leads_to_call = '<? echo $campaign_leads_to_call ?>';
|
|
var epoch_sec = <? echo $StarTtimE ?>;
|
|
var dtmf_send_extension = '<? echo $dtmf_send_extension ?>';
|
|
var recording_exten = '<? echo $campaign_rec_exten ?>';
|
|
var campaign_recording = '<? echo $campaign_recording ?>';
|
|
var campaign_rec_filename = '<? echo $campaign_rec_filename ?>';
|
|
var campaign_script = '<? echo $campaign_script ?>';
|
|
var get_call_launch = '<? echo $get_call_launch ?>';
|
|
var campaign_am_message_exten = '<? echo $campaign_am_message_exten ?>';
|
|
var park_on_extension = '<? echo $VICIDiaL_park_on_extension ?>';
|
|
var park_count=0;
|
|
var park_refresh=0;
|
|
var customerparked=0;
|
|
var check_n = 0;
|
|
var conf_check_recheck = 0;
|
|
var lastconf='';
|
|
var lastcustchannel='';
|
|
var lastcustserverip='';
|
|
var lastxferchannel='';
|
|
var custchannellive=0;
|
|
var xferchannellive=0;
|
|
var nochannelinsession=0;
|
|
var agc_dial_prefix = '91';
|
|
var conf_silent_prefix = '<? echo $conf_silent_prefix ?>';
|
|
var menuheight = 30;
|
|
var menuwidth = 30;
|
|
var menufontsize = 8;
|
|
var textareafontsize = 10;
|
|
var check_s;
|
|
var active_display = 1;
|
|
var conf_channels_xtra_display = 0;
|
|
var display_message = '';
|
|
var web_form_vars = '';
|
|
var Nactiveext;
|
|
var Nbusytrunk;
|
|
var Nbusyext;
|
|
var extvalue = extension;
|
|
var activeext_query;
|
|
var busytrunk_query;
|
|
var busyext_query;
|
|
var busytrunkhangup_query;
|
|
var busylocalhangup_query;
|
|
var activeext_order='asc';
|
|
var busytrunk_order='asc';
|
|
var busyext_order='asc';
|
|
var busytrunkhangup_order='asc';
|
|
var busylocalhangup_order='asc';
|
|
var xmlhttp=false;
|
|
var XfeR_channel = '';
|
|
var XDcheck = '';
|
|
var agent_log_id = '<? echo $agent_log_id ?>';
|
|
var session_name = '<? echo $session_name ?>';
|
|
var AutoDialReady = 0;
|
|
var AutoDialWaiting = 0;
|
|
var fronter = '';
|
|
var VDCL_group_id = '';
|
|
var previous_dispo = '';
|
|
var previous_called_count = '';
|
|
var hot_keys_active = 0;
|
|
var all_record = 'NO';
|
|
var LeaDDispO = '';
|
|
var LeaDPreVDispO = '';
|
|
var AgaiNHanguPChanneL = '';
|
|
var AgaiNHanguPServeR = '';
|
|
var AgainCalLSecondS = '';
|
|
var AgaiNCalLCID = '';
|
|
var CB_count_check = 60;
|
|
var agentcallsstatus = '<? echo $agentcallsstatus ?>';
|
|
var campagentstatctmax = '<? echo $campagentstatctmax ?>';
|
|
var campagentstatct = '0';
|
|
var manual_dial_in_progress = 0;
|
|
var auto_dial_alt_dial = 0;
|
|
var reselect_preview_dial = 0;
|
|
var reselect_alt_dial = 0;
|
|
var alt_dial_active = 0;
|
|
var mdnLisT_id = '999';
|
|
var VU_vicidial_transfers = '<? echo $VU_vicidial_transfers ?>';
|
|
var agentonly_callbacks = '<? echo $agentonly_callbacks ?>';
|
|
var agentcall_manual = '<? echo $agentcall_manual ?>';
|
|
var manual_dial_preview = '<? echo $manual_dial_preview ?>';
|
|
var starting_alt_phone_dialing = '<? echo $alt_phone_dialing ?>';
|
|
var alt_phone_dialing = '<? echo $alt_phone_dialing ?>';
|
|
var wrapup_secondes = '<? echo $wrapup_secondes ?>';
|
|
var wrapup_message = '<? echo $wrapup_message ?>';
|
|
var wrapup_counter = 0;
|
|
var wrapup_waiting = 0;
|
|
var use_internal_dnc = '<? echo $use_internal_dnc ?>'
|
|
var DiaLControl_auto_HTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_fr.gif\" border=0 alt=\"Pause\"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"../agc/images/vdc_LB_resume_fr.gif\" border=0 alt=\"Résumé\"></a>";
|
|
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"../agc/images/vdc_LB_pause_fr.gif\" border=0 alt=\"Pause\"></a><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_fr.gif\" border=0 alt=\"Résumé\">";
|
|
var DiaLControl_auto_HTML_OFF = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_fr.gif\" border=0 alt=\"Pause\"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_fr.gif\" border=0 alt=\"Résumé\">";
|
|
var DiaLControl_manual_HTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_fr.gif\" border=0 alt=\"Prochain Nombre De Cadran\"></a>";
|
|
var image_blank = new Image();
|
|
image_blank.src="../agc/images/blank.gif";
|
|
var image_livecall_OFF = new Image();
|
|
image_livecall_OFF.src="../agc/images/agc_live_call_OFF_fr.gif";
|
|
var image_livecall_ON = new Image();
|
|
image_livecall_ON.src="../agc/images/agc_live_call_ON_fr.gif";
|
|
var image_LB_dialnextnumber = new Image();
|
|
image_LB_dialnextnumber.src="../agc/images/vdc_LB_dialnextnumber_fr.gif";
|
|
var image_LB_hangupcustomer = new Image();
|
|
image_LB_hangupcustomer.src="../agc/images/vdc_LB_hangupcustomer_fr.gif";
|
|
var image_LB_transferconf = new Image();
|
|
image_LB_transferconf.src="../agc/images/vdc_LB_transferconf_fr.gif";
|
|
var image_LB_grabparkedcall = new Image();
|
|
image_LB_grabparkedcall.src="../agc/images/vdc_LB_grabparkedcall_fr.gif";
|
|
var image_LB_parkcall = new Image();
|
|
image_LB_parkcall.src="../agc/images/vdc_LB_parkcall_fr.gif";
|
|
var image_LB_webform = new Image();
|
|
image_LB_webform.src="../agc/images/vdc_LB_webform_fr.gif";
|
|
var image_LB_stoprecording = new Image();
|
|
image_LB_stoprecording.src="../agc/images/vdc_LB_stoprecording_fr.gif";
|
|
var image_LB_startrecording = new Image();
|
|
image_LB_startrecording.src="../agc/images/vdc_LB_startrecording_fr.gif";
|
|
var image_LB_pause = new Image();
|
|
image_LB_pause.src="../agc/images/vdc_LB_pause_fr.gif";
|
|
var image_LB_resume = new Image();
|
|
image_LB_resume.src="../agc/images/vdc_LB_resume_fr.gif";
|
|
var image_LB_senddtmf = new Image();
|
|
image_LB_senddtmf.src="../agc/images/vdc_LB_senddtmf_fr.gif";
|
|
var image_LB_dialnextnumber_OFF = new Image();
|
|
image_LB_dialnextnumber_OFF.src="../agc/images/vdc_LB_dialnextnumber_OFF_fr.gif";
|
|
var image_LB_hangupcustomer_OFF = new Image();
|
|
image_LB_hangupcustomer_OFF.src="../agc/images/vdc_LB_hangupcustomer_OFF_fr.gif";
|
|
var image_LB_transferconf_OFF = new Image();
|
|
image_LB_transferconf_OFF.src="../agc/images/vdc_LB_transferconf_OFF_fr.gif";
|
|
var image_LB_grabparkedcall_OFF = new Image();
|
|
image_LB_grabparkedcall_OFF.src="../agc/images/vdc_LB_grabparkedcall_OFF.gif";
|
|
var image_LB_parkcall_OFF = new Image();
|
|
image_LB_parkcall_OFF.src="../agc/images/vdc_LB_parkcall_OFF_fr.gif";
|
|
var image_LB_webform_OFF = new Image();
|
|
image_LB_webform_OFF.src="../agc/images/vdc_LB_webform_OFF_fr.gif";
|
|
var image_LB_stoprecording_OFF = new Image();
|
|
image_LB_stoprecording_OFF.src="../agc/images/vdc_LB_stoprecording_OFF.gif";
|
|
var image_LB_startrecording_OFF = new Image();
|
|
image_LB_startrecording_OFF.src="../agc/images/vdc_LB_startrecording_OFF.gif";
|
|
var image_LB_pause_OFF = new Image();
|
|
image_LB_pause_OFF.src="../agc/images/vdc_LB_pause_OFF_fr.gif";
|
|
var image_LB_resume_OFF = new Image();
|
|
image_LB_resume_OFF.src="../agc/images/vdc_LB_resume_OFF_fr.gif";
|
|
var image_LB_senddtmf_OFF = new Image();
|
|
image_LB_senddtmf_OFF.src="../agc/images/vdc_LB_senddtmf_OFF_fr.gif";
|
|
|
|
|
|
|
|
// ################################################################################
|
|
// Send Hangup command for Live call connected to phone now to Manager
|
|
function livehangup_send_hangup(taskvar)
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
var queryCID = "HLagcW" + epoch_sec + user_abb;
|
|
var hangupvalue = taskvar;
|
|
livehangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Hangup&format=text&channel=" + hangupvalue + "&queryCID=" + queryCID;
|
|
xmlhttp.open('POST', 'manager_send.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(livehangup_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
Nactiveext = null;
|
|
Nactiveext = xmlhttp.responseText;
|
|
alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
// ################################################################################
|
|
// park customer and place 3way call
|
|
function xfer_park_dial()
|
|
{
|
|
mainxfer_send_redirect('ParK',lastcustchannel,lastcustserverip);
|
|
|
|
SendManualDial('YES');
|
|
}
|
|
|
|
// ################################################################################
|
|
// place 3way and customer into other conference and fake-hangup the lines
|
|
function leave_3way_call()
|
|
{
|
|
mainxfer_send_redirect('3WAY');
|
|
|
|
document.vicidial_form.callchannel.value = '';
|
|
document.vicidial_form.callserverip.value = '';
|
|
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
|
dialedcall_send_hangup();
|
|
|
|
document.vicidial_form.xferchannel.value = '';
|
|
xfercall_send_hangup();
|
|
}
|
|
|
|
// ################################################################################
|
|
// filter manual dialstring and pass sur to originate call
|
|
function SendManualDial(taskFromConf)
|
|
{
|
|
if (taskFromConf == 'YES')
|
|
{
|
|
var manual_number = document.vicidial_form.xfernumber.value;
|
|
var manual_string = manual_number.toString();
|
|
var dial_conf_exten = session_id;
|
|
}
|
|
else
|
|
{
|
|
var manual_number = document.vicidial_form.xfernumber.value;
|
|
var manual_string = manual_number.toString();
|
|
}
|
|
if (document.vicidial_form.xferoverride.checked==false)
|
|
{
|
|
if (manual_string.length=='11')
|
|
{manual_string = "9" + manual_string;}
|
|
else
|
|
{
|
|
if (manual_string.length=='10')
|
|
{manual_string = "91" + manual_string;}
|
|
else
|
|
{
|
|
if (manual_string.length=='7')
|
|
{manual_string = "9" + manual_string;}
|
|
}
|
|
}
|
|
}
|
|
if (taskFromConf == 'YES')
|
|
{basic_originate_call(manual_string,'NO','YES',dial_conf_exten);}
|
|
else
|
|
{basic_originate_call(manual_string,'NO','NO');}
|
|
|
|
MD_ring_secondS=0;
|
|
}
|
|
|
|
// ################################################################################
|
|
// Send Originate command to manager to place a phone call
|
|
function basic_originate_call(tasknum,taskprefix,taskreverse,taskdialvalue,tasknowait)
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
|
|
if (taskprefix == 'NO') {var orig_prefix = '';}
|
|
else {var orig_prefix = agc_dial_prefix;}
|
|
if (taskreverse == 'YES')
|
|
{
|
|
if (taskdialvalue.length < 2)
|
|
{var dialnum = dialplan_number;}
|
|
else
|
|
{var dialnum = taskdialvalue;}
|
|
var originatevalue = "Local/" + tasknum + "@" + ext_context;
|
|
}
|
|
else
|
|
{
|
|
var dialnum = tasknum;
|
|
if (protocol == 'EXTERNAL')
|
|
{
|
|
var protodial = 'Local';
|
|
var extendial = extension + "@" + ext_context;
|
|
}
|
|
else
|
|
{
|
|
var protodial = protocol;
|
|
var extendial = extension;
|
|
}
|
|
var originatevalue = protodial + "/" + extendial;
|
|
}
|
|
var queryCID = "DVagcW" + epoch_sec + user_abb;
|
|
|
|
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Originate&format=text&channel=" + originatevalue + "&queryCID=" + queryCID + "&exten=" + orig_prefix + "" + dialnum + "&ext_context=" + ext_context + "&ext_priority=1&outbound_cid=" + campaign_cid;
|
|
xmlhttp.open('POST', 'manager_send.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(VMCoriginate_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
alert(xmlhttp.responseText);
|
|
|
|
if ((taskdialvalue.length > 0) && (tasknowait != 'YES'))
|
|
{
|
|
XDnextCID = queryCID;
|
|
MD_channel_look=1;
|
|
XDcheck = 'YES';
|
|
|
|
// document.getElementById("HangupXferLine").innerHTML ="<a href=\"#\" onclick=\"xfercall_send_hangup();return false;\"><IMG SRC=\"../agc/images/vdc_XB_hangupxferline_fr.gif\" border=0 alt=\"Ligne De Xfer De Décrochement\"></a>";
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
// ################################################################################
|
|
// filter conf_dtmf send string and pass sur to originate call
|
|
function SendConfDTMF(taskconfdtmf)
|
|
{
|
|
var dtmf_number = document.vicidial_form.conf_dtmf.value;
|
|
var dtmf_string = dtmf_number.toString();
|
|
var conf_dtmf_room = taskconfdtmf;
|
|
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
var queryCID = dtmf_string;
|
|
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=SysCIDOriginate&format=text&channel=" + dtmf_send_extension + "&queryCID=" + queryCID + "&exten=" + conf_silent_prefix + '' + conf_dtmf_room + "&ext_context=" + ext_context + "&ext_priority=1";
|
|
xmlhttp.open('POST', 'manager_send.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(VMCoriginate_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
document.vicidial_form.conf_dtmf.value = '';
|
|
}
|
|
|
|
// ################################################################################
|
|
// Check to see if there are any channels live in the agent's conference meetme room
|
|
function check_for_conf_calls(taskconfnum,taskforce)
|
|
{
|
|
custchannellive--;
|
|
if (agentcallsstatus == '1')
|
|
{
|
|
campagentstatct++;
|
|
if (campagentstatct > campagentstatctmax)
|
|
{
|
|
campagentstatct=0;
|
|
var campagentstdisp = 'YES';
|
|
}
|
|
else
|
|
{
|
|
var campagentstdisp = 'NO';
|
|
}
|
|
}
|
|
else
|
|
{
|
|
var campagentstdisp = 'NO';
|
|
}
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
checkconf_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&client=vdc&conf_exten=" + taskconfnum + "&auto_dial_level=" + auto_dial_level + "&campagentstdisp=" + campagentstdisp;
|
|
xmlhttp.open('POST', 'conf_exten_check.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(checkconf_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
var check_conf = null;
|
|
var LMAforce = taskforce;
|
|
check_conf = xmlhttp.responseText;
|
|
// alert(checkconf_query);
|
|
// alert(xmlhttp.responseText);
|
|
var check_ALL_array=check_conf.split("\n");
|
|
var check_time_array=check_ALL_array[0].split("|");
|
|
var Time_array = check_time_array[1].split("UnixTime: ");
|
|
UnixTime = Time_array[1];
|
|
UnixTime = parseInt(UnixTime);
|
|
UnixTimeMS = (UnixTime * 1000);
|
|
t.setTime(UnixTimeMS);
|
|
if (agentcallsstatus == '1')
|
|
{
|
|
var Astatus_array = check_time_array[2].split("Statut: ");
|
|
var AGStatuS = Astatus_array[1];
|
|
var CamPCalLs_array = check_time_array[3].split("CampCalls: ");
|
|
var CamPCalLs = CamPCalLs_array[1];
|
|
if (AGStatuS != 'N')
|
|
{
|
|
document.getElementById("AgentStatutStatut").innerHTML = AGStatuS;
|
|
}
|
|
if (CamPCalLs != 'N')
|
|
{
|
|
document.getElementById("AgentStatutCalls").innerHTML = CamPCalLs;
|
|
}
|
|
}
|
|
var check_conf_array=check_ALL_array[1].split("|");
|
|
var live_conf_calls = check_conf_array[0];
|
|
var conf_chan_array = check_conf_array[1].split(" ~");
|
|
if ( (conf_channels_xtra_display == 1) || (conf_channels_xtra_display == 0) )
|
|
{
|
|
if (live_conf_calls > 0)
|
|
{
|
|
var loop_ct=0;
|
|
var ARY_ct=0;
|
|
var LMAalter=0;
|
|
var LMAcontent_change=0;
|
|
var LMAcontent_match=0;
|
|
var conv_start=-1;
|
|
// var live_conf_HTML = "<font face=\"Arial,Helvetica\"><B>VIVENT LES APPELS DANS CETTE CONFÉRENCE:</B></font><BR><TABLE WIDTH=500><TR BGCOLOR=#E6E6E6><TD><font class=\"log_title\">#</TD><TD><font class=\"log_title\">LA MANCHE À DISTANCE</TD><TD><font class=\"log_title\">DÉCROCHEMENT</TD><TD><font class=\"log_title\">XFER</TD></TR>";
|
|
var live_conf_HTML = "<font face=\"Arial,Helvetica\"><B>VIVENT LES APPELS EN VOTRE SESSION:</B></font><BR><TABLE WIDTH=500><TR BGCOLOR=#E6E6E6><TD><font class=\"log_title\">#</TD><TD><font class=\"log_title\">LA MANCHE À DISTANCE</TD><TD><font class=\"log_title\">DÉCROCHEMENT</TD></TR>";
|
|
if ( (LMAcount > live_conf_calls) || (LMAcount < live_conf_calls) || (LMAforce > 0))
|
|
{
|
|
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
|
|
LMAcount=0; LMAcontent_change++;
|
|
}
|
|
while (loop_ct < live_conf_calls)
|
|
{
|
|
loop_ct++;
|
|
loop_s = loop_ct.toString();
|
|
if (loop_s.match(/1$|3$|5$|7$|9$/))
|
|
{var row_color = '#DDDDFF';}
|
|
else
|
|
{var row_color = '#CCCCFF';}
|
|
var conv_ct = (loop_ct + conv_start);
|
|
var channelfieldA = conf_chan_array[conv_ct];
|
|
// live_conf_HTML = live_conf_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + loop_ct + "</td><td><font class=\"log_text\">" + channelfieldA + "</td><td><font class=\"log_text\"><a href=\"#\" onclick=\"livehangup_send_hangup('" + channelfieldA + "');return false;\">Hangup</td><td><font class=\"log_text\"><a href=\"#\" onclick=\"showMainXfeR('MainXfeRBox','" + channelfieldA + "');return false;\">XFER</td></tr>";
|
|
live_conf_HTML = live_conf_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + loop_ct + "</td><td><font class=\"log_text\">" + channelfieldA + "</td><td><font class=\"log_text\"><a href=\"#\" onclick=\"livehangup_send_hangup('" + channelfieldA + "');return false;\">DÉCROCHEMENT</td></tr>";
|
|
|
|
// var debugspan = document.getElementById("debugbottomspan").innerHTML;
|
|
|
|
if (channelfieldA == lastcustchannel) {custchannellive++;}
|
|
else
|
|
{
|
|
if(customerparked == 1)
|
|
{custchannellive++;}
|
|
// allow for no customer hungup errors if call from another server
|
|
if(server_ip == lastcustserverip)
|
|
{var nothing='';}
|
|
else
|
|
{custchannellive++;}
|
|
}
|
|
|
|
// document.getElementById("debugbottomspan").innerHTML = debugspan + '<BR>' + channelfieldA + '|' + lastcustchannel + '|' + custchannellive + '|' + LMAcontent_change + '|' + LMAalter;
|
|
|
|
if (!LMAe[ARY_ct])
|
|
{LMAe[ARY_ct] = channelfieldA; LMAcontent_change++; LMAalter++;}
|
|
else
|
|
{
|
|
if (LMAe[ARY_ct].length < 1)
|
|
{LMAe[ARY_ct] = channelfieldA; LMAcontent_change++; LMAalter++;}
|
|
else
|
|
{
|
|
if (LMAe[ARY_ct] == channelfieldA) {LMAcontent_match++;}
|
|
else {LMAcontent_change++; LMAe[ARY_ct] = channelfieldA;}
|
|
}
|
|
}
|
|
if (LMAalter > 0) {LMAcount++;}
|
|
|
|
ARY_ct++;
|
|
}
|
|
// var debug_LMA = LMAcontent_match+"|"+LMAcontent_change+"|"+LMAcount+"|"+live_conf_calls+"|"+LMAe[0]+LMAe[1]+LMAe[2]+LMAe[3]+LMAe[4]+LMAe[5];
|
|
// document.getElementById("confdebug").innerHTML = debug_LMA + "<BR>";
|
|
|
|
live_conf_HTML = live_conf_HTML + "</table>";
|
|
|
|
if (LMAcontent_change > 0)
|
|
{
|
|
if (conf_channels_xtra_display == 1)
|
|
{document.getElementById("outboundcallsspan").innerHTML = live_conf_HTML;}
|
|
}
|
|
nochannelinsession=0;
|
|
}
|
|
else
|
|
{
|
|
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
|
|
LMAcount=0;
|
|
if (conf_channels_xtra_display == 1)
|
|
{
|
|
if (document.getElementById("outboundcallsspan").innerHTML.length > 2)
|
|
{
|
|
document.getElementById("outboundcallsspan").innerHTML = '';
|
|
}
|
|
}
|
|
custchannellive = -99;
|
|
nochannelinsession++;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
// ################################################################################
|
|
// Send MonitorConf/StopMonitorConf command for recording of conferences
|
|
function conf_send_recording(taskconfrectype,taskconfrec,taskconffile)
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
if (taskconfrectype == 'MonitorConf')
|
|
{
|
|
// var campaign_recording = '<? echo $campaign_recording ?>';
|
|
// var campaign_rec_filename = '<? echo $campaign_rec_filename ?>';
|
|
// CAMPAIGN CUSTPHONE FULLDATE TINYDATE EPOCH AGENT
|
|
var REGrecCAMPAIGN = new RegExp("CAMPAIGN","g");
|
|
var REGrecCUSTPHONE = new RegExp("CUSTPHONE","g");
|
|
var REGrecFULLDATE = new RegExp("FULLDATE","g");
|
|
var REGrecTINYDATE = new RegExp("TINYDATE","g");
|
|
var REGrecEPOCH = new RegExp("EPOCH","g");
|
|
var REGrecAGENT = new RegExp("AGENT","g");
|
|
filename = campaign_rec_filename;
|
|
filename = filename.replace(REGrecCAMPAIGN, campaign);
|
|
filename = filename.replace(REGrecCUSTPHONE, lead_dial_number);
|
|
filename = filename.replace(REGrecFULLDATE, filedate);
|
|
filename = filename.replace(REGrecTINYDATE, tinydate);
|
|
filename = filename.replace(REGrecEPOCH, epoch_sec);
|
|
filename = filename.replace(REGrecAGENT, user);
|
|
// filename = filedate + "_" + user_abb;
|
|
var query_recording_exten = recording_exten;
|
|
var channelrec = "Local/" + conf_silent_prefix + '' + taskconfrec + "@" + ext_context;
|
|
var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('StopMonitorConf','" + taskconfrec + "','" + filename + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_stoprecording_fr.gif\" border=0 alt=\"Cessez L'Enregistrement\"></a>";
|
|
document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;
|
|
}
|
|
if (taskconfrectype == 'StopMonitorConf')
|
|
{
|
|
filename = taskconffile;
|
|
var query_recording_exten = session_id;
|
|
var channelrec = "Local/" + conf_silent_prefix + '' + taskconfrec + "@" + ext_context;
|
|
var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + taskconfrec + "','');return false;\"><IMG SRC=\"../agc/images/vdc_LB_startrecording_fr.gif\" border=0 alt=\"Commencez À enregistrer\"></a>";
|
|
document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;
|
|
}
|
|
confmonitor_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=" + taskconfrectype + "&format=text&channel=" + channelrec + "&filename=" + filename + "&exten=" + query_recording_exten + "&ext_context=" + ext_context + "&ext_priority=1";
|
|
xmlhttp.open('POST', 'manager_send.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(confmonitor_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
var RClookResponse = null;
|
|
// document.getElementById("busycallsdebug").innerHTML = confmonitor_query;
|
|
// alert(xmlhttp.responseText);
|
|
RClookResponse = xmlhttp.responseText;
|
|
var RClookResponse_array=RClookResponse.split("\n");
|
|
var RClookFILE = RClookResponse_array[1];
|
|
var RClookID = RClookResponse_array[2];
|
|
var RClookFILE_array = RClookFILE.split("Filename: ");
|
|
var RClookID_array = RClookID.split("RecorDing_ID: ");
|
|
if (RClookID_array.length > 0)
|
|
{
|
|
var RecDispNamE = RClookFILE_array[1];
|
|
if (RecDispNamE.length > 25)
|
|
{
|
|
RecDispNamE = RecDispNamE.substr(0,22);
|
|
RecDispNamE = RecDispNamE + '...';
|
|
}
|
|
document.getElementById("RecorDingFilename").innerHTML = RecDispNamE;
|
|
document.getElementById("RecorDID").innerHTML = RClookID_array[1];
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
// ################################################################################
|
|
// Send Redirect command for live call to Manager sends phone name where call is going to
|
|
// Covers the following types: XFER, VMAIL, ENTRY, CONF, PARC, FROMPARC, XfeRLOCAL, XfeRINTERNAL, XfeRBLIND, VfeRVMAIL
|
|
function mainxfer_send_redirect(taskvar,taskxferconf,taskserverip)
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
var redirectvalue = MDchannel;
|
|
var redirectserverip = lastcustserverip;
|
|
if (redirectvalue.length < 2)
|
|
{redirectvalue = lastcustchannel}
|
|
if ( (taskvar == 'XfeRBLIND') || (taskvar == 'XfeRVMAIL') )
|
|
{
|
|
var queryCID = "XBvdcW" + epoch_sec + user_abb;
|
|
var blindxferdialstring = document.vicidial_form.xfernumber.value;
|
|
if (document.vicidial_form.xferoverride.checked==false)
|
|
{
|
|
if (blindxferdialstring.length=='11')
|
|
{blindxferdialstring = dial_prefix + "" + blindxferdialstring;}
|
|
else
|
|
{
|
|
if (blindxferdialstring.length=='10')
|
|
{blindxferdialstring = dial_prefix + "1" + blindxferdialstring;}
|
|
else
|
|
{
|
|
if (blindxferdialstring.length=='7')
|
|
{blindxferdialstring = dial_prefix + "" + blindxferdialstring;}
|
|
}
|
|
}
|
|
}
|
|
if (taskvar == 'XfeRVMAIL')
|
|
{var blindxferdialstring = campaign_am_message_exten;}
|
|
if (blindxferdialstring.length<'2')
|
|
{
|
|
xferredirect_query='';
|
|
taskvar = 'NOTHING';
|
|
alert("Le nombre de transfert doit avoir plus de 1 chiffre:" + blindxferdialstring);
|
|
}
|
|
else
|
|
{
|
|
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectVD&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + blindxferdialstring + "&ext_context=" + ext_context + "&ext_priority=1&auto_dial_level=" + auto_dial_level + "&campaign=" + campaign + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&secondS=" + VD_live_call_secondS;
|
|
}
|
|
}
|
|
if (taskvar == 'XfeRINTERNAL')
|
|
{
|
|
var closerxferinternal = '';
|
|
taskvar = 'XfeRLOCAL';
|
|
}
|
|
else
|
|
{
|
|
var closerxferinternal = '9';
|
|
}
|
|
if (taskvar == 'XfeRLOCAL')
|
|
{
|
|
var closerxfercamptail = '_L' + document.vicidial_form.xfercode.value;
|
|
var queryCID = "XLvdcW" + epoch_sec + user_abb;
|
|
// "90009*CL_$campaign$park_exten_suffix**$lead_id**$phone_number*$user*";
|
|
var redirectdestination = closerxferinternal + '90009*CL_' + campaign + '' + closerxfercamptail + '**' + document.vicidial_form.lead_id.value + '**' + document.vicidial_form.phone_number.value + '*' + user + '*';
|
|
|
|
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectVD&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&auto_dial_level=" + auto_dial_level + "&campaign=" + campaign + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&secondS=" + VD_live_call_secondS;
|
|
}
|
|
if (taskvar == 'XfeR')
|
|
{
|
|
var queryCID = "LRvdcW" + epoch_sec + user_abb;
|
|
var redirectdestination = document.vicidial_form.extension_xfer.value;
|
|
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectName&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&extenName=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1";
|
|
}
|
|
if (taskvar == 'VMAIL')
|
|
{
|
|
var queryCID = "LVvdcW" + epoch_sec + user_abb;
|
|
var redirectdestination = document.vicidial_form.extension_xfer.value;
|
|
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectNameVmail&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + voicemail_dump_exten + "&extenName=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1";
|
|
}
|
|
if (taskvar == 'ENTRY')
|
|
{
|
|
var queryCID = "LEvdcW" + epoch_sec + user_abb;
|
|
var redirectdestination = document.vicidial_form.extension_xfer_entry.value;
|
|
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Redirect&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1";
|
|
}
|
|
if (taskvar == '3WAY')
|
|
{
|
|
var queryCID = "VXvdcW" + epoch_sec + user_abb;
|
|
var redirectdestination = "NEXTAVAILABLE";
|
|
var redirectXTRAvalue = XDchannel;
|
|
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectXtra&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&extrachannel=" + redirectXTRAvalue;
|
|
}
|
|
if (taskvar == 'ParK')
|
|
{
|
|
var queryCID = "LPvdcW" + epoch_sec + user_abb;
|
|
var redirectdestination = taskxferconf;
|
|
var redirectdestserverip = taskserverip;
|
|
var parkedby = protocol + "/" + extension;
|
|
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectToPark&format=text&channel=" + redirectdestination + "&call_server_ip=" + redirectdestserverip + "&queryCID=" + queryCID + "&exten=" + park_on_extension + "&ext_context=" + ext_context + "&ext_priority=1&extenName=park&parkedby=" + parkedby;
|
|
|
|
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('FROMParK','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_grabparkedcall_fr.gif\" border=0 alt=\"Appel Garé Par Encavateur\"></a>";
|
|
customerparked=1;
|
|
}
|
|
if (taskvar == 'FROMParK')
|
|
{
|
|
var queryCID = "FPvdcW" + epoch_sec + user_abb;
|
|
var redirectdestination = taskxferconf;
|
|
var redirectdestserverip = taskserverip;
|
|
|
|
if( (server_ip == taskserverip) && (taskserverip.length > 6) )
|
|
{var dest_dialstring = session_id;}
|
|
else
|
|
{
|
|
if(taskserverip.length > 6)
|
|
{var dest_dialstring = server_ip_dialstring + "" + session_id;}
|
|
else
|
|
{var dest_dialstring = session_id;}
|
|
}
|
|
|
|
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectFromPark&format=text&channel=" + redirectdestination + "&call_server_ip=" + redirectdestserverip + "&queryCID=" + queryCID + "&exten=" + dest_dialstring + "&ext_context=" + ext_context + "&ext_priority=1";
|
|
|
|
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_parkcall_fr.gif\" border=0 alt=\"Appel De Parc\"></a>";
|
|
customerparked=0;
|
|
}
|
|
|
|
|
|
xmlhttp.open('POST', 'manager_send.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(xferredirect_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
Nactiveext = null;
|
|
Nactiveext = xmlhttp.responseText;
|
|
// alert(xmlhttp.responseText);
|
|
hideMainXfeR();
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
if ( (taskvar == 'XfeRLOCAL') || (taskvar == 'XfeRBLIND') || (taskvar == 'XfeRVMAIL') )
|
|
{
|
|
document.vicidial_form.callchannel.value = '';
|
|
document.vicidial_form.callserverip.value = '';
|
|
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
|
dialedcall_send_hangup();
|
|
}
|
|
|
|
}
|
|
|
|
// ################################################################################
|
|
// Finish the alternate dialing and move sur to disposition the call
|
|
function ManualDialAltDonE()
|
|
{
|
|
alt_phone_dialing=starting_alt_phone_dialing;
|
|
alt_dial_active = 0;
|
|
open_dispo_screen=1;
|
|
document.getElementById("MainStatuSSpan").innerHTML = "Prochain Nombre De Cadran";
|
|
}
|
|
// ################################################################################
|
|
// Insert or update the vicidial_log entry for a customer call
|
|
function DialLog(taskMDstage)
|
|
{
|
|
if (taskMDstage == "start") {var MDlogEPOCH = 0;}
|
|
else
|
|
{
|
|
if (alt_phone_dialing == 1)
|
|
{
|
|
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
|
{
|
|
reselect_alt_dial = 1;
|
|
alt_dial_active = 1;
|
|
var man_status = "Nombre Alt De Cadran: <a href=\"#\" onclick=\"ManualDialOnly('MaiNPhonE')\"><font class=\"preview_text\">TÉLÉPHONE PRINCIPAL</font></a> or <a href=\"#\" onclick=\"ManualDialOnly('ALTTéléphoneE')\"><font class=\"preview_text\">TELÉFONO DEL ALT</font></a> or <a href=\"#\" onclick=\"ManualDialOnly('AddresS3')\"><font class=\"preview_text\">ADRESSE3</font></a> or <a href=\"#\" onclick=\"ManualDialAltDonE()\"><font class=\"preview_text_red\">FINITION</font></a>";
|
|
document.getElementById("MainStatuSSpan").innerHTML = man_status;
|
|
}
|
|
}
|
|
}
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
manDiaLlog_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLlogCaLL&stage=" + taskMDstage + "&uniqueid=" + document.vicidial_form.uniqueid.value +
|
|
"&user=" + user + "&pass=" + pass + "&campaign=" + campaign +
|
|
"&lead_id=" + document.vicidial_form.lead_id.value +
|
|
"&list_id=" + document.vicidial_form.list_id.value +
|
|
"&length_in_sec=0&phone_code=" + document.vicidial_form.phone_code.value +
|
|
"&phone_number=" + lead_dial_number +
|
|
"&exten=" + extension + "&channel=" + lastcustchannel + "&start_epoch=" + MDlogEPOCH + "&auto_dial_level=" + auto_dial_level + "&VDstop_rec_after_each_call=" + VDstop_rec_after_each_call + "&conf_silent_prefix=" + conf_silent_prefix + "&protocol=" + protocol + "&extension=" + extension + "&ext_context=" + ext_context + "&conf_exten=" + session_id + "&user_abb=" + user_abb + "&agent_log_id=" + agent_log_id;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
// document.getElementById("busycallsdebug").innerHTML = "vdc_db_query.php?" + manDiaLlog_query;
|
|
xmlhttp.send(manDiaLlog_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
var MDlogResponse = null;
|
|
// alert(xmlhttp.responseText);
|
|
MDlogResponse = xmlhttp.responseText;
|
|
var MDlogResponse_array=MDlogResponse.split("\n");
|
|
MDlogLINE = MDlogResponse_array[0];
|
|
if ( (MDlogLINE == "NOTATION NON ENTRÉE") && (VDstop_rec_after_each_call != 1) )
|
|
{
|
|
// alert("error: log not entered\n");
|
|
}
|
|
else
|
|
{
|
|
MDlogEPOCH = MDlogResponse_array[1];
|
|
// alert("VICICADRAN Call log entered:\n" + document.vicidial_form.uniqueid.value);
|
|
if ( (taskMDstage != "start") && (VDstop_rec_after_each_call == 1) )
|
|
{
|
|
var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + session_id + "','');return false;\"><IMG SRC=\"../agc/images/vdc_LB_startrecording_fr.gif\" border=0 alt=\"Commencez À enregistrer\"></a>";
|
|
if (campaign_recording == 'NEVER')
|
|
{
|
|
document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Commencez À enregistrer\">";
|
|
}
|
|
else
|
|
{document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;}
|
|
|
|
MDlogRecorDings = MDlogResponse_array[3];
|
|
if (window.MDlogRecorDings)
|
|
{
|
|
var MDlogRecorDings_array=MDlogRecorDings.split("|");
|
|
var RecDispNamE = MDlogRecorDings_array[2];
|
|
if (RecDispNamE.length > 25)
|
|
{
|
|
RecDispNamE = RecDispNamE.substr(0,22);
|
|
RecDispNamE = RecDispNamE + '...';
|
|
}
|
|
document.getElementById("RecorDingFilename").innerHTML = RecDispNamE;
|
|
document.getElementById("RecorDID").innerHTML = MDlogRecorDings_array[3];
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Request number of USERONLY callbacks for this agent
|
|
function CalLBacKsCounTCheck()
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
CBcount_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=CalLBacKCounT&format=text";
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(CBcount_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// alert(xmlhttp.responseText);
|
|
var CBcounT = xmlhttp.responseText;
|
|
if (CBcounT == 0) {var CBprint = "NO";}
|
|
else {var CBprint = CBcounT;}
|
|
document.getElementById("CBstatusSpan").innerHTML ="<a href=\"#\" onclick=\"CalLBacKsLisTCheck();return false;\">" + CBprint + " RAPPELS DE SERVICE ACTIFS</a>";
|
|
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Request list of USERONLY callbacks for this agent
|
|
function CalLBacKsLisTCheck()
|
|
{
|
|
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
|
|
{
|
|
alert("VOUS DEVEZ ÊTRE FAIT UNE PAUSE POUR VÉRIFIER DES RAPPELS DE SERVICE EN MODE D'AUTO-CADRAN");
|
|
}
|
|
else
|
|
{
|
|
showDiv('CallBacKsLisTBox');
|
|
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
var CBlist_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=CalLBacKLisT&format=text";
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(CBlist_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// alert(xmlhttp.responseText);
|
|
var all_CBs = null;
|
|
all_CBs = xmlhttp.responseText;
|
|
var all_CBs_array=all_CBs.split("\n");
|
|
var CB_calls = all_CBs_array[0];
|
|
var loop_ct=0;
|
|
var conv_start=0;
|
|
var CB_HTML = "<table width=610><tr bgcolor=#E6E6E6><td><font class=\"log_title\">#</td><td><font class=\"log_title\"> APPELBACK DATE/TIME</td><td><font class=\"log_title\">NOMBRE</td><td><font class=\"log_title\">NAME</td><td><font class=\"log_title\">STATUT</td><td align=right><font class=\"log_title\">CAMPAIGN</td><td><font class=\"log_title\">LAST DATE/HEURE D'APPEL</td><td align=left><font class=\"log_title\"> COMMENTS</td></tr>"
|
|
while (loop_ct < CB_calls)
|
|
{
|
|
loop_ct++;
|
|
loop_s = loop_ct.toString();
|
|
if (loop_s.match(/1$|3$|5$|7$|9$/))
|
|
{var row_color = '#DDDDFF';}
|
|
else
|
|
{var row_color = '#CCCCFF';}
|
|
var conv_ct = (loop_ct + conv_start);
|
|
var call_array = all_CBs_array[conv_ct].split(" ~");
|
|
var CB_name = call_array[0] + " " + call_array[1];
|
|
var CB_phone = call_array[2];
|
|
var CB_id = call_array[3];
|
|
var CB_lead_id = call_array[4];
|
|
var CB_campaign = call_array[5];
|
|
var CB_status = call_array[6];
|
|
var CB_lastcall_time = call_array[7];
|
|
var CB_callback_time = call_array[8];
|
|
var CB_comments = call_array[9];
|
|
CB_HTML = CB_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + loop_ct + "</td><td><font class=\"log_text\">" + CB_callback_time + "</td><td><font class=\"log_text\"><a href=\"#\" onclick=\"new_callback_call('" + CB_id + "','" + CB_lead_id + "');return false;\">" + CB_phone + "</a></td><td><font class=\"log_text\">" + CB_name + "</td><td><font class=\"log_text\">" + CB_status + "</td><td><font class=\"log_text\">" + CB_campaign + "</td><td align=right><font class=\"log_text\">" + CB_lastcall_time + " </td><td align=right><font class=\"log_text\">" + CB_comments + " </td></tr>";
|
|
|
|
}
|
|
CB_HTML = CB_HTML + "</table>";
|
|
document.getElementById("CallBacKsLisT").innerHTML = CB_HTML;
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Open up a callback customer record as manual dial preview mode
|
|
function new_callback_call(taskCBid,taskLEADid)
|
|
{
|
|
alt_phone_dialing=1;
|
|
auto_dial_level=0;
|
|
manual_dial_in_progress=1;
|
|
MainPanelToFront();
|
|
buildDiv('DiaLLeaDPrevieW');
|
|
buildDiv('DiaLDiaLAltPhonE');
|
|
document.vicidial_form.LeadPreview.checked=true;
|
|
document.vicidial_form.DiaLAltPhonE.checked=true;
|
|
hideDiv('CallBacKsLisTBox');
|
|
ManualDialNext(taskCBid,taskLEADid,'','','');
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Finish Callback and go back to original screen
|
|
function manual_dial_finished()
|
|
{
|
|
alt_phone_dialing=starting_alt_phone_dialing;
|
|
auto_dial_level=starting_dial_level;
|
|
MainPanelToFront();
|
|
CalLBacKsCounTCheck();
|
|
manual_dial_in_progress=0;
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Open page to enter details for a new manual dial lead
|
|
function NeWManuaLDiaLCalL()
|
|
{
|
|
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
|
|
{
|
|
alert("VOUS DEVEZ ÊTRE FAIT UNE PAUSE Au CADRAN MANUEL Une NOUVELLE AVANCE EN MODE D'AUTO-CADRAN");
|
|
}
|
|
else
|
|
{
|
|
showDiv('NeWManuaLDiaLBox');
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Insert the new manual dial as a lead and go to manual dial screen
|
|
function NeWManuaLDiaLCalLSubmiT()
|
|
{
|
|
hideDiv('NeWManuaLDiaLBox');
|
|
var MDDiaLCodEform = document.vicidial_form.MDDiaLCodE.value;
|
|
var MDPhonENumbeRform = document.vicidial_form.MDPhonENumbeR.value;
|
|
var MDDiaLOverridEform = document.vicidial_form.MDDiaLOverridE.value;
|
|
var MDLookuPLeaD = 'new';
|
|
if (document.vicidial_form.LeadLookuP.checked==true)
|
|
{MDLookuPLeaD = 'lookup';}
|
|
|
|
if (MDDiaLOverridEform.length > 0)
|
|
{
|
|
basic_originate_call(session_id,'NO','YES',MDDiaLOverridEform,'YES');
|
|
}
|
|
else
|
|
{
|
|
alt_phone_dialing=1;
|
|
auto_dial_level=0;
|
|
manual_dial_in_progress=1;
|
|
MainPanelToFront();
|
|
buildDiv('DiaLLeaDPrevieW');
|
|
buildDiv('DiaLDiaLAltPhonE');
|
|
document.vicidial_form.LeadPreview.checked=true;
|
|
document.vicidial_form.DiaLAltPhonE.checked=true;
|
|
ManualDialNext("","",MDDiaLCodEform,MDPhonENumbeRform,MDLookuPLeaD);
|
|
}
|
|
|
|
document.vicidial_form.MDPhonENumbeR.value = '';
|
|
document.vicidial_form.MDDiaLOverridE.value = '';
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Request lookup of manual dial channel
|
|
function ManualDialCheckChanneL(taskCheckOR)
|
|
{
|
|
if (taskCheckOR == 'YES')
|
|
{
|
|
var CIDcheck = XDnextCID;
|
|
}
|
|
else
|
|
{
|
|
var CIDcheck = MDnextCID;
|
|
}
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
manDiaLlook_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLlookCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&MDnextCID=" + CIDcheck + "&agent_log_id=" + agent_log_id + "&lead_id=" + document.vicidial_form.lead_id.value;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(manDiaLlook_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
var MDlookResponse = null;
|
|
// alert(xmlhttp.responseText);
|
|
MDlookResponse = xmlhttp.responseText;
|
|
var MDlookResponse_array=MDlookResponse.split("\n");
|
|
var MDlookCID = MDlookResponse_array[0];
|
|
if (MDlookCID == "NO")
|
|
{
|
|
MD_ring_secondS++;
|
|
document.getElementById("MainStatuSSpan").innerHTML = " Appeler: " + lead_dial_number + " UID: " + CIDcheck + " Anneau d'attente... " + MD_ring_secondS + " secondes";
|
|
// alert("channel not found yet:\n" + campaign);
|
|
}
|
|
else
|
|
{
|
|
var regMDL = new RegExp("^Local","ig");
|
|
if (taskCheckOR == 'YES')
|
|
{
|
|
XDuniqueid = MDlookResponse_array[0];
|
|
XDchannel = MDlookResponse_array[1];
|
|
if ( (XDchannel.match(regMDL)) && (asterisk_version != '1.0.8') && (asterisk_version != '1.0.9') )
|
|
{
|
|
// bad grab of Local channel, try again
|
|
MD_ring_secondS++;
|
|
}
|
|
else
|
|
{
|
|
document.vicidial_form.xferuniqueid.value = MDlookResponse_array[0];
|
|
document.vicidial_form.xferchannel.value = MDlookResponse_array[1];
|
|
lastxferchannel = MDlookResponse_array[1];
|
|
document.vicidial_form.xferlength.value = 0;
|
|
|
|
XD_live_customer_call = 1;
|
|
XD_live_call_secondS = 0;
|
|
MD_channel_look=0;
|
|
|
|
document.getElementById("MainStatuSSpan").innerHTML = " Tiers appelé: " + document.vicidial_form.xfernumber.value + " UID: " + CIDcheck;
|
|
|
|
document.getElementById("Leave3WayCall").innerHTML ="<a href=\"#\" onclick=\"leave_3way_call();return false;\"><IMG SRC=\"../agc/images/vdc_XB_leave3waycall_fr.gif\" border=0 alt=\"APPEL DU CONGÉ 3-WAY\"></a>";
|
|
|
|
document.getElementById("DialWithCustomer").innerHTML ="<IMG SRC=\"../agc/images/vdc_XB_dialwithcustomer_OFF_fr.gif\" border=0 alt=\"Cadran Avec Le Client\">";
|
|
|
|
document.getElementById("ParkCustomerDial").innerHTML ="<IMG SRC=\"../agc/images/vdc_XB_parkcustomerdial_OFF_fr.gif\" border=0 alt=\"Cadran De Client De Parc\">";
|
|
|
|
document.getElementById("HangupXferLine").innerHTML ="<a href=\"#\" onclick=\"xfercall_send_hangup();return false;\"><IMG SRC=\"../agc/images/vdc_XB_hangupxferline_fr.gif\" border=0 alt=\"Ligne De Xfer De Décrochement\"></a>";
|
|
|
|
document.getElementById("HangupBothLines").innerHTML ="<a href=\"#\" onclick=\"bothcall_send_hangup();return false;\"><IMG SRC=\"../agc/images/vdc_XB_hangupbothlines_fr.gif\" border=0 alt=\"Décrochement Les deux Lignes\"></a>";
|
|
|
|
xferchannellive=1;
|
|
XDcheck = '';
|
|
}
|
|
}
|
|
else
|
|
{
|
|
MDuniqueid = MDlookResponse_array[0];
|
|
MDchannel = MDlookResponse_array[1];
|
|
if ( (MDchannel.match(regMDL)) && (asterisk_version != '1.0.8') && (asterisk_version != '1.0.9') )
|
|
{
|
|
// bad grab of Local channel, try again
|
|
MD_ring_secondS++;
|
|
}
|
|
else
|
|
{
|
|
custchannellive=1;
|
|
|
|
document.vicidial_form.uniqueid.value = MDlookResponse_array[0];
|
|
document.vicidial_form.callchannel.value = MDlookResponse_array[1];
|
|
lastcustchannel = MDlookResponse_array[1];
|
|
if( document.images ) { document.images['livecall'].src = image_livecall_ON.src;}
|
|
document.vicidial_form.SecondS.value = 0;
|
|
|
|
VD_live_customer_call = 1;
|
|
VD_live_call_secondS = 0;
|
|
|
|
MD_channel_look=0;
|
|
document.getElementById("MainStatuSSpan").innerHTML = " Appelé: " + lead_dial_number + " UID: " + CIDcheck + " ";
|
|
|
|
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_parkcall_fr.gif\" border=0 alt=\"Appel De Parc\"></a>";
|
|
|
|
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_fr.gif\" border=0 alt=\"Client De Décrochement\"></a>";
|
|
|
|
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><IMG SRC=\"../agc/images/vdc_LB_transferconf_fr.gif\" border=0 alt=\"Transfert - Conférence\"></a>";
|
|
|
|
document.getElementById("LocalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_localcloser_fr.gif\" border=0 alt=\"GENS DU PAYS PLUS ÉTROITS\"></a>";
|
|
|
|
document.getElementById("InternalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRINTERNAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_internalcloser_fr.gif\" border=0 alt=\"PLUS ÉTROIT INTERNE\"></a>";
|
|
|
|
document.getElementById("DialBlindTransfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_blindtransfer_fr.gif\" border=0 alt=\"Transfert D'Aveugle De Cadran\"></a>";
|
|
|
|
document.getElementById("DialBlindVMail").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRVMAIL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_ammessage.gif\" border=0 alt=\"Blind Transfer VMail Message\"></a>";
|
|
|
|
|
|
// INSERT VICICADRAN_LOG ENTRY FOR THIS APPEL PROCESS
|
|
DialLog("start");
|
|
|
|
custchannellive=1;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
|
|
if (MD_ring_secondS > 49)
|
|
{
|
|
MD_channel_look=0;
|
|
MD_ring_secondS=0;
|
|
alert("Le cadran chronométré dehors, contactent votre interface\n");
|
|
}
|
|
|
|
}
|
|
|
|
// ################################################################################
|
|
// Send the Manual Prochain Nombre De Cadran request
|
|
function ManualDialNext(mdnCBid,mdnBDleadid,mdnDiaLCodE,mdnPhonENumbeR,mdnStagE)
|
|
{
|
|
all_record = 'NO';
|
|
document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF_fr.gif\" border=0 alt=\"Prochain Nombre De Cadran\">";
|
|
if (document.vicidial_form.LeadPreview.checked==true)
|
|
{
|
|
reselect_preview_dial = 1;
|
|
var man_preview = 'YES';
|
|
var man_status = "Visionnez le fil alors <a href=\"#\" onclick=\"ManualDialOnly()\"><font class=\"preview_text\">FIL DE CADRAN</font></a> or <a href=\"#\" onclick=\"ManualDialSkip()\"><font class=\"preview_text\">FIL DE SAUT</font></a>";
|
|
}
|
|
else
|
|
{
|
|
reselect_preview_dial = 0;
|
|
var man_preview = 'NO';
|
|
var man_status = "Anneau d'attente...";
|
|
}
|
|
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + dial_prefix + "&campaign_cid=" + campaign_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE + "&use_internal_dnc=" + use_internal_dnc ;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(manDiaLnext_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
var MDnextResponse = null;
|
|
// alert(xmlhttp.responseText);
|
|
MDnextResponse = xmlhttp.responseText;
|
|
|
|
var MDnextResponse_array=MDnextResponse.split("\n");
|
|
MDnextCID = MDnextResponse_array[0];
|
|
if ( (MDnextCID == "DISTRIBUTEUR VIDE") || (MDnextCID == "DNC NOMBRE") )
|
|
{
|
|
if (MDnextCID == "DISTRIBUTEUR VIDE")
|
|
{alert("Pas plus ne mène dans le distributeur pour la campagne:\n" + campaign);}
|
|
else
|
|
{alert("This phone number is in the DNC list:\n" + mdnPhonENumbeR);}
|
|
}
|
|
else
|
|
{
|
|
fronter = user;
|
|
document.vicidial_form.lead_id.value = MDnextResponse_array[1];
|
|
LeaDPreVDispO = MDnextResponse_array[2];
|
|
document.vicidial_form.vendor_lead_code.value = MDnextResponse_array[4];
|
|
document.vicidial_form.list_id.value = MDnextResponse_array[5];
|
|
document.vicidial_form.gmt_offset_now.value = MDnextResponse_array[6];
|
|
document.vicidial_form.phone_code.value = MDnextResponse_array[7];
|
|
document.vicidial_form.phone_number.value = MDnextResponse_array[8];
|
|
document.vicidial_form.title.value = MDnextResponse_array[9];
|
|
document.vicidial_form.first_name.value = MDnextResponse_array[10];
|
|
document.vicidial_form.middle_initial.value = MDnextResponse_array[11];
|
|
document.vicidial_form.last_name.value = MDnextResponse_array[12];
|
|
document.vicidial_form.address1.value = MDnextResponse_array[13];
|
|
document.vicidial_form.address2.value = MDnextResponse_array[14];
|
|
document.vicidial_form.address3.value = MDnextResponse_array[15];
|
|
document.vicidial_form.city.value = MDnextResponse_array[16];
|
|
document.vicidial_form.state.value = MDnextResponse_array[17];
|
|
document.vicidial_form.province.value = MDnextResponse_array[18];
|
|
document.vicidial_form.postal_code.value = MDnextResponse_array[19];
|
|
document.vicidial_form.country_code.value = MDnextResponse_array[20];
|
|
document.vicidial_form.gender.value = MDnextResponse_array[21];
|
|
document.vicidial_form.date_of_birth.value = MDnextResponse_array[22];
|
|
document.vicidial_form.alt_phone.value = MDnextResponse_array[23];
|
|
document.vicidial_form.email.value = MDnextResponse_array[24];
|
|
document.vicidial_form.security_phrase.value = MDnextResponse_array[25];
|
|
var REGcommentsNL = new RegExp("!N","g");
|
|
MDnextResponse_array[26] = MDnextResponse_array[26].replace(REGcommentsNL, "\n");
|
|
document.vicidial_form.comments.value = MDnextResponse_array[26];
|
|
document.vicidial_form.called_count.value = MDnextResponse_array[27];
|
|
previous_called_count = MDnextResponse_array[27];
|
|
previous_dispo = MDnextResponse_array[2];
|
|
|
|
lead_dial_number = document.vicidial_form.phone_number.value;
|
|
document.getElementById("MainStatuSSpan").innerHTML = " Appeler: " + document.vicidial_form.phone_number.value + " UID: " + MDnextCID + " " + man_status;
|
|
|
|
web_form_vars =
|
|
"lead_id=" + document.vicidial_form.lead_id.value +
|
|
"&vendor_id=" + document.vicidial_form.vendor_lead_code.value +
|
|
"&list_id=" + document.vicidial_form.list_id.value +
|
|
"&gmt_offset_now=" + document.vicidial_form.gmt_offset_now.value +
|
|
"&phone_code=" + document.vicidial_form.phone_code.value +
|
|
"&phone_number=" + document.vicidial_form.phone_number.value +
|
|
"&title=" + document.vicidial_form.title.value +
|
|
"&first_name=" + document.vicidial_form.first_name.value +
|
|
"&middle_initial=" + document.vicidial_form.middle_initial.value +
|
|
"&last_name=" + document.vicidial_form.last_name.value +
|
|
"&address1=" + document.vicidial_form.address1.value +
|
|
"&address2=" + document.vicidial_form.address2.value +
|
|
"&address3=" + document.vicidial_form.address3.value +
|
|
"&city=" + document.vicidial_form.city.value +
|
|
"&state=" + document.vicidial_form.state.value +
|
|
"&province=" + document.vicidial_form.province.value +
|
|
"&postal_code=" + document.vicidial_form.postal_code.value +
|
|
"&country_code=" + document.vicidial_form.country_code.value +
|
|
"&gender=" + document.vicidial_form.gender.value +
|
|
"&date_of_birth=" + document.vicidial_form.date_of_birth.value +
|
|
"&alt_phone=" + document.vicidial_form.alt_phone.value +
|
|
"&email=" + document.vicidial_form.email.value +
|
|
"&security_phrase=" + document.vicidial_form.security_phrase.value +
|
|
"&comments=" + document.vicidial_form.comments.value +
|
|
"&user=" + user +
|
|
"&pass=" + pass +
|
|
"&campaign=" + campaign +
|
|
"&phone_login=" + phone_login +
|
|
"&phone_pass=" + phone_pass +
|
|
"&fronter=" + fronter +
|
|
"&closer=" + user +
|
|
"&group=" + campaign +
|
|
"&channel_group=" + campaign +
|
|
"&SQLdate=" + SQLdate +
|
|
"&epoch=" + UnixTime +
|
|
"&uniqueid=" + document.vicidial_form.uniqueid.value +
|
|
"&customer_zap_channel=" + lastcustchannel +
|
|
"&server_ip=" + server_ip +
|
|
"&SIPexten=" + extension +
|
|
"&session_id=" + session_id +
|
|
"&phone=" + document.vicidial_form.phone_number.value +
|
|
"&parked_by=" + document.vicidial_form.lead_id.value +
|
|
"&dispo=" + LeaDDispO;
|
|
|
|
// $VICICADRAN_web_QUERY_STRING =~ s/ /+/gi;
|
|
// $VICICADRAN_web_QUERY_STRING =~ s/\`|\~|\:|\;|\#|\'|\"|\{|\}|\(|\)|\*|\^|\%|\$|\!|\%|\r|\t|\n//gi;
|
|
|
|
var regWFspace = new RegExp(" ","ig");
|
|
web_form_vars = web_form_vars.replace(regWF, '');
|
|
var regWF = new RegExp("\\`|\\~|\\:|\\;|\\#|\\'|\\\"|\\{|\\}|\\(|\\)|\\*|\\^|\\%|\\$|\\!|\\%|\\r|\\t|\\n","ig");
|
|
web_form_vars = web_form_vars.replace(regWFspace, '+');
|
|
web_form_vars = web_form_vars.replace(regWF, '');
|
|
|
|
VDIC_web_form_address = VICIDiaL_web_form_address;
|
|
|
|
if (LeaDPreVDispO == 'CALLBK')
|
|
{
|
|
document.getElementById("CusTInfOSpaN").innerHTML = " <B> PREVIOUS APPELBACK </B>";
|
|
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
|
|
}
|
|
|
|
var regWFAvars = new RegExp("\\?","ig");
|
|
if (VDIC_web_form_address.match(regWFAvars))
|
|
{web_form_vars = '&' + web_form_vars}
|
|
else
|
|
{web_form_vars = '?' + web_form_vars}
|
|
|
|
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + VDIC_web_form_address + web_form_vars + "\" target=\"vdcwebform\" onMouseOver=\"WebFormRefresH();\"><IMG SRC=\"../agc/images/vdc_LB_webform_fr.gif\" border=0 alt=\"Forme de Web\"></a>\n";
|
|
|
|
if (document.vicidial_form.LeadPreview.checked==false)
|
|
{
|
|
reselect_preview_dial = 0;
|
|
MD_channel_look=1;
|
|
custchannellive=1;
|
|
|
|
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_fr.gif\" border=0 alt=\"Client De Décrochement\"></a>";
|
|
|
|
if (campaign_recording == 'ALLCALLS')
|
|
{all_record = 'YES';}
|
|
|
|
if ( (view_scripts == 1) && (campaign_script.length > 0) )
|
|
{
|
|
// test code for scripts output
|
|
URLDecode(scriptnames[campaign_script],'NO');
|
|
var textname = decoded;
|
|
URLDecode(scripttexts[campaign_script],'YES');
|
|
var texttext = decoded;
|
|
var testscript = "<B>" + textname + "</B>\n\n<BR><BR>\n\n" + texttext;
|
|
document.getElementById("ScriptContents").innerHTML = testscript;
|
|
}
|
|
|
|
if (get_call_launch == 'SCRIPT')
|
|
{
|
|
ScriptPanelToFront();
|
|
}
|
|
|
|
if (get_call_launch == 'WEBFORM')
|
|
{
|
|
window.open(VDIC_web_form_address + "" + web_form_vars, 'webform', 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
|
|
}
|
|
|
|
}
|
|
else
|
|
{
|
|
reselect_preview_dial = 1;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Send the Manual Dial Skip
|
|
function ManualDialSkip()
|
|
{
|
|
if (manual_dial_in_progress==1)
|
|
{
|
|
alert('VOUS NE POUVEZ PAS SAUTER Un RAPPEL DE SERVICE OU CADRAN MANUEL, VOUS DEVEZ COMPOSER LE FIL');
|
|
}
|
|
else
|
|
{
|
|
document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF_fr.gif\" border=0 alt=\"Prochain Nombre De Cadran\">";
|
|
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
manDiaLskip_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLskip&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&stage=" + previous_dispo + "&called_count=" + previous_called_count;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(manDiaLskip_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
var MDSnextResponse = null;
|
|
// alert(manDiaLskip_query);
|
|
// alert(xmlhttp.responseText);
|
|
MDSnextResponse = xmlhttp.responseText;
|
|
|
|
var MDSnextResponse_array=MDSnextResponse.split("\n");
|
|
MDSnextCID = MDSnextResponse_array[0];
|
|
if (MDSnextCID == "LEAD NOT REVERTED")
|
|
{
|
|
alert("Le fil n'a pas été retourné, il n'y avait pas une erreur:\n" + MDSnextResponse);
|
|
}
|
|
else
|
|
{
|
|
document.vicidial_form.lead_id.value ='';
|
|
document.vicidial_form.vendor_lead_code.value='';
|
|
document.vicidial_form.list_id.value ='';
|
|
document.vicidial_form.gmt_offset_now.value ='';
|
|
document.vicidial_form.phone_code.value ='';
|
|
document.vicidial_form.phone_number.value ='';
|
|
document.vicidial_form.title.value ='';
|
|
document.vicidial_form.first_name.value ='';
|
|
document.vicidial_form.middle_initial.value ='';
|
|
document.vicidial_form.last_name.value ='';
|
|
document.vicidial_form.address1.value ='';
|
|
document.vicidial_form.address2.value ='';
|
|
document.vicidial_form.address3.value ='';
|
|
document.vicidial_form.city.value ='';
|
|
document.vicidial_form.state.value ='';
|
|
document.vicidial_form.province.value ='';
|
|
document.vicidial_form.postal_code.value ='';
|
|
document.vicidial_form.country_code.value ='';
|
|
document.vicidial_form.gender.value ='';
|
|
document.vicidial_form.date_of_birth.value ='';
|
|
document.vicidial_form.alt_phone.value ='';
|
|
document.vicidial_form.email.value ='';
|
|
document.vicidial_form.security_phrase.value='';
|
|
document.vicidial_form.comments.value ='';
|
|
document.vicidial_form.called_count.value ='';
|
|
VDCL_group_id = '';
|
|
fronter = '';
|
|
previous_called_count = '';
|
|
previous_dispo = '';
|
|
custchannellive=1;
|
|
|
|
document.getElementById("MainStatuSSpan").innerHTML = " Lead skipped, go sur to next lead";
|
|
|
|
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_fr.gif\" border=0 alt=\"Prochain Nombre De Cadran\"></a>";
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Send the Manual Dial Only - dial the previewed lead
|
|
function ManualDialOnly(taskaltnum)
|
|
{
|
|
all_record = 'NO';
|
|
if (taskaltnum == 'ALTTéléphoneE')
|
|
{
|
|
var manDiaLonly_num = document.vicidial_form.alt_phone.value;
|
|
lead_dial_number = document.vicidial_form.alt_phone.value;
|
|
}
|
|
else
|
|
{
|
|
if (taskaltnum == 'AddresS3')
|
|
{
|
|
var manDiaLonly_num = document.vicidial_form.address3.value;
|
|
lead_dial_number = document.vicidial_form.address3.value;
|
|
}
|
|
else
|
|
{
|
|
var manDiaLonly_num = document.vicidial_form.phone_number.value;
|
|
lead_dial_number = document.vicidial_form.phone_number.value;
|
|
}
|
|
}
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + dial_prefix + "&campaign_cid=" + campaign_cid;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(manDiaLonly_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
var MDOnextResponse = null;
|
|
// alert(xmlhttp.responseText);
|
|
MDOnextResponse = xmlhttp.responseText;
|
|
|
|
var MDOnextResponse_array=MDOnextResponse.split("\n");
|
|
MDnextCID = MDOnextResponse_array[0];
|
|
if (MDnextCID == " APPEL NOT PLACED")
|
|
{
|
|
alert("l'appel n'a pas été placé, il n'y avait pas une erreur:\n" + MDOnextResponse);
|
|
}
|
|
else
|
|
{
|
|
MD_channel_look=1;
|
|
custchannellive=1;
|
|
|
|
document.getElementById("MainStatuSSpan").innerHTML = " Appeler: " + manDiaLonly_num + " UID: " + MDnextCID + " Anneau d'attente...";
|
|
|
|
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_fr.gif\" border=0 alt=\"Client De Décrochement\"></a>";
|
|
|
|
if (campaign_recording == 'ALLCALLS')
|
|
{all_record = 'YES';}
|
|
|
|
if ( (view_scripts == 1) && (campaign_script.length > 0) )
|
|
{
|
|
// test code for scripts output
|
|
URLDecode(scriptnames[campaign_script],'NO');
|
|
var textname = decoded;
|
|
URLDecode(scripttexts[campaign_script],'YES');
|
|
var texttext = decoded;
|
|
var testscript = "<B>" + textname + "</B>\n\n<BR><BR>\n\n" + texttext;
|
|
document.getElementById("ScriptContents").innerHTML = testscript;
|
|
}
|
|
|
|
if (get_call_launch == 'SCRIPT')
|
|
{
|
|
ScriptPanelToFront();
|
|
}
|
|
|
|
if (get_call_launch == 'WEBFORM')
|
|
{
|
|
window.open(VDIC_web_form_address + "" + web_form_vars, 'webform', 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
|
|
}
|
|
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Set the client to READY and start looking for calls (VDADready, VDADpause)
|
|
function AutoDial_ReSume_PauSe(taskaction,taskagentlog)
|
|
{
|
|
if (taskaction == 'VDADready')
|
|
{
|
|
var VDRP_stage = 'READY';
|
|
if (INgroupCOUNT > 0)
|
|
{
|
|
if (VICIDiaL_closer_blended == 0)
|
|
{VDRP_stage = 'CLOSER';}
|
|
else
|
|
{VDRP_stage = 'READY';}
|
|
}
|
|
AutoDialReady = 1;
|
|
AutoDialWaiting = 1;
|
|
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
|
|
}
|
|
else
|
|
{
|
|
var VDRP_stage = 'PAUSED';
|
|
AutoDialReady = 0;
|
|
AutoDialWaiting = 0;
|
|
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
|
|
}
|
|
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
autoDiaLready_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=" + taskaction + "&user=" + user + "&pass=" + pass + "&stage=" + VDRP_stage + "&agent_log_id=" + agent_log_id + "&agent_log=" + taskagentlog;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(autoDiaLready_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Check to see if there is a call being sent from the auto-dialer to agent conf
|
|
function check_for_auto_incoming()
|
|
{
|
|
all_record = 'NO';
|
|
document.vicidial_form.lead_id.value = '';
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
checkVDAI_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ACTION=VDADcheckINCOMING" + "&agent_log_id=" + agent_log_id;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(checkVDAI_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
var check_incoming = null;
|
|
check_incoming = xmlhttp.responseText;
|
|
// alert(checkVDAI_query);
|
|
// alert(xmlhttp.responseText);
|
|
var check_VDIC_array=check_incoming.split("\n");
|
|
if (check_VDIC_array[0] == '1')
|
|
{
|
|
// alert(xmlhttp.responseText);
|
|
AutoDialWaiting = 0;
|
|
|
|
var VDIC_data_VDAC=check_VDIC_array[1].split("|");
|
|
VDIC_web_form_address = VICIDiaL_web_form_address
|
|
var VDIC_fronter='';
|
|
|
|
var VDIC_data_VDIG=check_VDIC_array[2].split("|");
|
|
if (VDIC_data_VDIG[0].length > 5)
|
|
{VDIC_web_form_address = VDIC_data_VDIG[0];}
|
|
var VDCL_group_name = VDIC_data_VDIG[1];
|
|
var VDCL_group_color = VDIC_data_VDIG[2];
|
|
var VDCL_fronter_display = VDIC_data_VDIG[3];
|
|
VDCL_group_id = VDIC_data_VDIG[4];
|
|
CalL_ScripT_id = VDIC_data_VDIG[5];
|
|
CalL_AutO_LauncH = VDIC_data_VDIG[6];
|
|
CalL_XC_a_Dtmf = VDIC_data_VDIG[7];
|
|
CalL_XC_a_NuMber = VDIC_data_VDIG[8];
|
|
CalL_XC_b_Dtmf = VDIC_data_VDIG[9];
|
|
CalL_XC_b_NuMber = VDIC_data_VDIG[10];
|
|
|
|
var VDIC_data_VDFR=check_VDIC_array[3].split("|");
|
|
if ( (VDIC_data_VDFR[1].length > 1) && (VDCL_fronter_display == 'Y') )
|
|
{VDIC_fronter = " Fronter: " + VDIC_data_VDFR[0] + " - " + VDIC_data_VDFR[1];}
|
|
|
|
document.vicidial_form.lead_id.value = VDIC_data_VDAC[0];
|
|
document.vicidial_form.uniqueid.value = VDIC_data_VDAC[1];
|
|
CIDcheck = VDIC_data_VDAC[2];
|
|
CalLCID = VDIC_data_VDAC[2];
|
|
document.vicidial_form.callchannel.value = VDIC_data_VDAC[3];
|
|
lastcustchannel = VDIC_data_VDAC[3];
|
|
document.vicidial_form.callserverip.value = VDIC_data_VDAC[4];
|
|
lastcustserverip = VDIC_data_VDAC[4];
|
|
if( document.images ) { document.images['livecall'].src = image_livecall_ON.src;}
|
|
document.vicidial_form.SecondS.value = 0;
|
|
|
|
VD_live_customer_call = 1;
|
|
VD_live_call_secondS = 0;
|
|
|
|
// INSERT VICICADRAN_LOG ENTRY FOR THIS APPEL PROCESS
|
|
// DialLog("start");
|
|
|
|
custchannellive=1;
|
|
|
|
LeaDPreVDispO = check_VDIC_array[6];
|
|
fronter = check_VDIC_array[7];
|
|
document.vicidial_form.vendor_lead_code.value = check_VDIC_array[8];
|
|
document.vicidial_form.list_id.value = check_VDIC_array[9];
|
|
document.vicidial_form.gmt_offset_now.value = check_VDIC_array[10];
|
|
document.vicidial_form.phone_code.value = check_VDIC_array[11];
|
|
document.vicidial_form.phone_number.value = check_VDIC_array[12];
|
|
document.vicidial_form.title.value = check_VDIC_array[13];
|
|
document.vicidial_form.first_name.value = check_VDIC_array[14];
|
|
document.vicidial_form.middle_initial.value = check_VDIC_array[15];
|
|
document.vicidial_form.last_name.value = check_VDIC_array[16];
|
|
document.vicidial_form.address1.value = check_VDIC_array[17];
|
|
document.vicidial_form.address2.value = check_VDIC_array[18];
|
|
document.vicidial_form.address3.value = check_VDIC_array[19];
|
|
document.vicidial_form.city.value = check_VDIC_array[20];
|
|
document.vicidial_form.state.value = check_VDIC_array[21];
|
|
document.vicidial_form.province.value = check_VDIC_array[22];
|
|
document.vicidial_form.postal_code.value = check_VDIC_array[23];
|
|
document.vicidial_form.country_code.value = check_VDIC_array[24];
|
|
document.vicidial_form.gender.value = check_VDIC_array[25];
|
|
document.vicidial_form.date_of_birth.value = check_VDIC_array[26];
|
|
document.vicidial_form.alt_phone.value = check_VDIC_array[27];
|
|
document.vicidial_form.email.value = check_VDIC_array[28];
|
|
document.vicidial_form.security_phrase.value = check_VDIC_array[29];
|
|
var REGcommentsNL = new RegExp("!N","g");
|
|
check_VDIC_array[30] = check_VDIC_array[30].replace(REGcommentsNL, "\n");
|
|
document.vicidial_form.comments.value = check_VDIC_array[30];
|
|
document.vicidial_form.called_count.value = check_VDIC_array[31];
|
|
|
|
lead_dial_number = document.vicidial_form.phone_number.value;
|
|
document.getElementById("MainStatuSSpan").innerHTML = " Entrant: " + document.vicidial_form.phone_number.value + " UID: " + CIDcheck + " " + VDIC_fronter;
|
|
|
|
if (LeaDPreVDispO == 'CALLBK')
|
|
{
|
|
document.getElementById("CusTInfOSpaN").innerHTML = " <B> PREVIOUS APPELBACK </B>";
|
|
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
|
|
}
|
|
|
|
if (VDIC_data_VDIG[1].length > 0)
|
|
{
|
|
if (VDIC_data_VDIG[2].length > 2)
|
|
{
|
|
document.getElementById("MainStatuSSpan").style.background = VDIC_data_VDIG[2];
|
|
}
|
|
document.getElementById("MainStatuSSpan").innerHTML = " Entrant: " + document.vicidial_form.phone_number.value + " Group- " + VDIC_data_VDIG[1] + " " + VDIC_fronter;
|
|
}
|
|
|
|
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_parkcall_fr.gif\" border=0 alt=\"Appel De Parc\"></a>";
|
|
|
|
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_fr.gif\" border=0 alt=\"Client De Décrochement\"></a>";
|
|
|
|
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><IMG SRC=\"../agc/images/vdc_LB_transferconf_fr.gif\" border=0 alt=\"Transfert - Conférence\"></a>";
|
|
|
|
document.getElementById("LocalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_localcloser_fr.gif\" border=0 alt=\"GENS DU PAYS PLUS ÉTROITS\"></a>";
|
|
|
|
document.getElementById("InternalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRINTERNAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_internalcloser_fr.gif\" border=0 alt=\"PLUS ÉTROIT INTERNE\"></a>";
|
|
|
|
document.getElementById("DialBlindTransfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_blindtransfer_fr.gif\" border=0 alt=\"Transfert D'Aveugle De Cadran\"></a>";
|
|
|
|
document.getElementById("DialBlindVMail").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRVMAIL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_ammessage.gif\" border=0 alt=\"Blind Transfer VMail Message\"></a>";
|
|
|
|
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
|
|
|
|
if (VDCL_group_id.length > 1)
|
|
{var group = VDCL_group_id;}
|
|
else
|
|
{var group = campaign;}
|
|
|
|
web_form_vars =
|
|
"lead_id=" + document.vicidial_form.lead_id.value +
|
|
"&vendor_id=" + document.vicidial_form.vendor_lead_code.value +
|
|
"&list_id=" + document.vicidial_form.list_id.value +
|
|
"&gmt_offset_now=" + document.vicidial_form.gmt_offset_now.value +
|
|
"&phone_code=" + document.vicidial_form.phone_code.value +
|
|
"&phone_number=" + document.vicidial_form.phone_number.value +
|
|
"&title=" + document.vicidial_form.title.value +
|
|
"&first_name=" + document.vicidial_form.first_name.value +
|
|
"&middle_initial=" + document.vicidial_form.middle_initial.value +
|
|
"&last_name=" + document.vicidial_form.last_name.value +
|
|
"&address1=" + document.vicidial_form.address1.value +
|
|
"&address2=" + document.vicidial_form.address2.value +
|
|
"&address3=" + document.vicidial_form.address3.value +
|
|
"&city=" + document.vicidial_form.city.value +
|
|
"&state=" + document.vicidial_form.state.value +
|
|
"&province=" + document.vicidial_form.province.value +
|
|
"&postal_code=" + document.vicidial_form.postal_code.value +
|
|
"&country_code=" + document.vicidial_form.country_code.value +
|
|
"&gender=" + document.vicidial_form.gender.value +
|
|
"&date_of_birth=" + document.vicidial_form.date_of_birth.value +
|
|
"&alt_phone=" + document.vicidial_form.alt_phone.value +
|
|
"&email=" + document.vicidial_form.email.value +
|
|
"&security_phrase=" + document.vicidial_form.security_phrase.value +
|
|
"&comments=" + document.vicidial_form.comments.value +
|
|
"&user=" + user +
|
|
"&pass=" + pass +
|
|
"&campaign=" + campaign +
|
|
"&phone_login=" + phone_login +
|
|
"&phone_pass=" + phone_pass +
|
|
"&fronter=" + fronter +
|
|
"&closer=" + user +
|
|
"&group=" + group +
|
|
"&channel_group=" + group +
|
|
"&SQLdate=" + SQLdate +
|
|
"&epoch=" + UnixTime +
|
|
"&uniqueid=" + document.vicidial_form.uniqueid.value +
|
|
"&customer_zap_channel=" + lastcustchannel +
|
|
"&customer_server_ip=" + lastcustserverip +
|
|
"&server_ip=" + server_ip +
|
|
"&SIPexten=" + extension +
|
|
"&session_id=" + session_id +
|
|
"&phone=" + document.vicidial_form.phone_number.value +
|
|
"&parked_by=" + document.vicidial_form.lead_id.value +
|
|
"&dispo=" + LeaDDispO;
|
|
|
|
var regWFspace = new RegExp(" ","ig");
|
|
web_form_vars = web_form_vars.replace(regWF, '');
|
|
var regWF = new RegExp("\\`|\\~|\\:|\\;|\\#|\\'|\\\"|\\{|\\}|\\(|\\)|\\*|\\^|\\%|\\$|\\!|\\%|\\r|\\t|\\n","ig");
|
|
web_form_vars = web_form_vars.replace(regWFspace, '+');
|
|
web_form_vars = web_form_vars.replace(regWF, '');
|
|
|
|
var regWFAvars = new RegExp("\\?","ig");
|
|
if (VDIC_web_form_address.match(regWFAvars))
|
|
{web_form_vars = '&' + web_form_vars}
|
|
else
|
|
{web_form_vars = '?' + web_form_vars}
|
|
|
|
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + VDIC_web_form_address + web_form_vars + "\" target=\"vdcwebform\" onMouseOver=\"WebFormRefresH();\"><IMG SRC=\"../agc/images/vdc_LB_webform_fr.gif\" border=0 alt=\"Forme de Web\"></a>\n";
|
|
|
|
if (campaign_recording == 'ALLCALLS')
|
|
{all_record = 'YES';}
|
|
|
|
if ( (view_scripts == 1) && (CalL_ScripT_id.length > 0) )
|
|
{
|
|
// test code for scripts output
|
|
URLDecode(scriptnames[CalL_ScripT_id],'NO');
|
|
var textname = decoded;
|
|
URLDecode(scripttexts[CalL_ScripT_id],'YES');
|
|
var texttext = decoded;
|
|
var testscript = "<B>" + textname + "</B>\n\n<BR><BR>\n\n" + texttext;
|
|
document.getElementById("ScriptContents").innerHTML = testscript;
|
|
}
|
|
|
|
if (CalL_AutO_LauncH == 'SCRIPT')
|
|
{
|
|
ScriptPanelToFront();
|
|
}
|
|
|
|
if (CalL_AutO_LauncH == 'WEBFORM')
|
|
{
|
|
window.open(VDIC_web_form_address + "" + web_form_vars, 'webform', 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
|
|
}
|
|
|
|
|
|
}
|
|
else
|
|
{
|
|
// do nothing
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// refresh the content of the web form URL
|
|
function WebFormRefresH(taskrefresh)
|
|
{
|
|
if (VDCL_group_id.length > 1)
|
|
{var group = VDCL_group_id;}
|
|
else
|
|
{var group = campaign;}
|
|
|
|
web_form_vars =
|
|
"lead_id=" + document.vicidial_form.lead_id.value +
|
|
"&vendor_id=" + document.vicidial_form.vendor_lead_code.value +
|
|
"&list_id=" + document.vicidial_form.list_id.value +
|
|
"&gmt_offset_now=" + document.vicidial_form.gmt_offset_now.value +
|
|
"&phone_code=" + document.vicidial_form.phone_code.value +
|
|
"&phone_number=" + document.vicidial_form.phone_number.value +
|
|
"&title=" + document.vicidial_form.title.value +
|
|
"&first_name=" + document.vicidial_form.first_name.value +
|
|
"&middle_initial=" + document.vicidial_form.middle_initial.value +
|
|
"&last_name=" + document.vicidial_form.last_name.value +
|
|
"&address1=" + document.vicidial_form.address1.value +
|
|
"&address2=" + document.vicidial_form.address2.value +
|
|
"&address3=" + document.vicidial_form.address3.value +
|
|
"&city=" + document.vicidial_form.city.value +
|
|
"&state=" + document.vicidial_form.state.value +
|
|
"&province=" + document.vicidial_form.province.value +
|
|
"&postal_code=" + document.vicidial_form.postal_code.value +
|
|
"&country_code=" + document.vicidial_form.country_code.value +
|
|
"&gender=" + document.vicidial_form.gender.value +
|
|
"&date_of_birth=" + document.vicidial_form.date_of_birth.value +
|
|
"&alt_phone=" + document.vicidial_form.alt_phone.value +
|
|
"&email=" + document.vicidial_form.email.value +
|
|
"&security_phrase=" + document.vicidial_form.security_phrase.value +
|
|
"&comments=" + document.vicidial_form.comments.value +
|
|
"&user=" + user +
|
|
"&pass=" + pass +
|
|
"&campaign=" + campaign +
|
|
"&phone_login=" + phone_login +
|
|
"&phone_pass=" + phone_pass +
|
|
"&fronter=" + fronter +
|
|
"&closer=" + user +
|
|
"&group=" + group +
|
|
"&channel_group=" + group +
|
|
"&SQLdate=" + SQLdate +
|
|
"&epoch=" + UnixTime +
|
|
"&uniqueid=" + document.vicidial_form.uniqueid.value +
|
|
"&customer_zap_channel=" + lastcustchannel +
|
|
"&customer_server_ip=" + lastcustserverip +
|
|
"&server_ip=" + server_ip +
|
|
"&SIPexten=" + extension +
|
|
"&session_id=" + session_id +
|
|
"&phone=" + document.vicidial_form.phone_number.value +
|
|
"&parked_by=" + document.vicidial_form.lead_id.value +
|
|
"&dispo=" + LeaDDispO;
|
|
|
|
var regWFspace = new RegExp(" ","ig");
|
|
web_form_vars = web_form_vars.replace(regWF, '');
|
|
var regWF = new RegExp("\\`|\\~|\\:|\\;|\\#|\\'|\\\"|\\{|\\}|\\(|\\)|\\*|\\^|\\%|\\$|\\!|\\%|\\r|\\t|\\n","ig");
|
|
web_form_vars = web_form_vars.replace(regWFspace, '+');
|
|
web_form_vars = web_form_vars.replace(regWF, '');
|
|
|
|
var regWFAvars = new RegExp("\\?","ig");
|
|
if (VDIC_web_form_address.match(regWFAvars))
|
|
{web_form_vars = '&' + web_form_vars}
|
|
else
|
|
{web_form_vars = '?' + web_form_vars}
|
|
|
|
|
|
if (taskrefresh == 'OUT')
|
|
{
|
|
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + VDIC_web_form_address + web_form_vars + "\" target=\"vdcwebform\" onMouseOver=\"WebFormRefresH('IN');\"><IMG SRC=\"../agc/images/vdc_LB_webform_fr.gif\" border=0 alt=\"Forme de Web\"></a>\n";
|
|
}
|
|
else
|
|
{
|
|
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + VDIC_web_form_address + web_form_vars + "\" target=\"vdcwebform\" onMouseOut=\"WebFormRefresH('OUT');\"><IMG SRC=\"../agc/images/vdc_LB_webform_fr.gif\" border=0 alt=\"Forme de Web\"></a>\n";
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Send hangup a second time from the dispo screen
|
|
function DispoHanguPAgaiN()
|
|
{
|
|
form_cust_channel = AgaiNHanguPChanneL;
|
|
document.vicidial_form.callchannel.value = AgaiNHanguPChanneL;
|
|
document.vicidial_form.callserverip.value = AgaiNHanguPServeR;
|
|
lastcustchannel = AgaiNHanguPChanneL;
|
|
lastcustserverip = AgaiNHanguPServeR;
|
|
VD_live_call_secondS = AgainCalLSecondS;
|
|
CalLCID = AgaiNCalLCID;
|
|
|
|
document.getElementById("DispoSelectHAspan").innerHTML = "";
|
|
|
|
dialedcall_send_hangup();
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Start Hangup Functions for both
|
|
function bothcall_send_hangup()
|
|
{
|
|
if (lastcustchannel.length > 3)
|
|
{dialedcall_send_hangup();}
|
|
if (lastxferchannel.length > 3)
|
|
{xfercall_send_hangup();}
|
|
}
|
|
|
|
// ################################################################################
|
|
// Send Hangup command for customer call connected to the conference now to Manager
|
|
function dialedcall_send_hangup(dispowindow)
|
|
{
|
|
var form_cust_channel = document.vicidial_form.callchannel.value;
|
|
var form_cust_serverip = document.vicidial_form.callserverip.value;
|
|
var customer_channel = lastcustchannel;
|
|
var customer_server_ip = lastcustserverip;
|
|
AgaiNHanguPChanneL = lastcustchannel;
|
|
AgaiNHanguPServeR = lastcustserverip;
|
|
AgainCalLSecondS = VD_live_call_secondS;
|
|
AgaiNCalLCID = CalLCID;
|
|
var process_post_hangup=0;
|
|
if (MD_channel_look==1)
|
|
{
|
|
MD_channel_look=0;
|
|
DialTimeHangup();
|
|
}
|
|
if (form_cust_channel.length > 3)
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
var queryCID = "HLvdcW" + epoch_sec + user_abb;
|
|
var hangupvalue = customer_channel;
|
|
// alert(auto_dial_level + "|" + CalLCID + "|" + customer_server_ip + "|" + hangupvalue + "|" + VD_live_call_secondS);
|
|
custhangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=Hangup&format=text&user=" + user + "&pass=" + pass + "&channel=" + hangupvalue + "&call_server_ip=" + customer_server_ip + "&queryCID=" + queryCID + "&auto_dial_level=" + auto_dial_level + "&CalLCID=" + CalLCID + "&secondS=" + VD_live_call_secondS + "&exten=" + session_id;
|
|
xmlhttp.open('POST', 'manager_send.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(custhangup_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
Nactiveext = null;
|
|
Nactiveext = xmlhttp.responseText;
|
|
// alert(xmlhttp.responseText);
|
|
// var HU_debug = xmlhttp.responseText;
|
|
// var HU_debug_array=HU_debug.split(" ");
|
|
// if (HU_debug_array[0] == 'Call')
|
|
// {
|
|
// alert(xmlhttp.responseText);
|
|
// }
|
|
|
|
}
|
|
}
|
|
process_post_hangup=1;
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
else {process_post_hangup=1;}
|
|
if (process_post_hangup==1)
|
|
{
|
|
VD_live_customer_call = 0;
|
|
VD_live_call_secondS = 0;
|
|
MD_ring_secondS = 0;
|
|
CalLCID = '';
|
|
|
|
// UPDATE VICICADRAN_LOG ENTRY FOR THIS APPEL PROCESS
|
|
DialLog("end");
|
|
if (dispowindow == 'NO')
|
|
{
|
|
open_dispo_screen=0;
|
|
}
|
|
else
|
|
{
|
|
if (auto_dial_level == 0)
|
|
{
|
|
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
|
{
|
|
reselect_alt_dial = 1;
|
|
open_dispo_screen=0;
|
|
}
|
|
else
|
|
{
|
|
reselect_alt_dial = 0;
|
|
open_dispo_screen=1;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
|
{
|
|
reselect_alt_dial = 1;
|
|
open_dispo_screen=0;
|
|
auto_dial_level=0;
|
|
manual_dial_in_progress=1;
|
|
auto_dial_alt_dial=1;
|
|
}
|
|
else
|
|
{
|
|
reselect_alt_dial = 0;
|
|
open_dispo_screen=1;
|
|
}
|
|
}
|
|
}
|
|
|
|
// DEACTIVATE CHANNEL-DEPENDANT BUTTONS AND VARIABLES
|
|
document.vicidial_form.callchannel.value = '';
|
|
document.vicidial_form.callserverip.value = '';
|
|
lastcustchannel='';
|
|
lastcustserverip='';
|
|
|
|
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
|
document.getElementById("WebFormSpan").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_webform_OFF_fr.gif\" border=0 alt=\"Forme de Web\">";
|
|
document.getElementById("ParkControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_parkcall_OFF_fr.gif\" border=0 alt=\"Appel De Parc\">";
|
|
document.getElementById("HangupControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_OFF_fr.gif\" border=0 alt=\"Client De Décrochement\">";
|
|
document.getElementById("XferControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_transferconf_OFF_fr.gif\" border=0 alt=\"Transfert - Conférence\">";
|
|
document.getElementById("LocalCloser").innerHTML = "<IMG SRC=\"../agc/images/vdc_XB_localcloser_OFF_fr.gif\" border=0 alt=\"GENS DU PAYS PLUS ÉTROITS\">";
|
|
document.getElementById("InternalCloser").innerHTML = "<IMG SRC=\"../agc/images/vdc_XB_internalcloser_OFF_fr.gif\" border=0 alt=\"PLUS ÉTROIT INTERNE\">";
|
|
document.getElementById("DialBlindTransfer").innerHTML = "<IMG SRC=\"../agc/images/vdc_XB_blindtransfer_OFF_fr.gif\" border=0 alt=\"Transfert D'Aveugle De Cadran\">";
|
|
document.getElementById("DialBlindVMail").innerHTML = "<IMG SRC=\"../agc/images/vdc_XB_ammessage_OFF.gif\" border=0 alt=\"Blind Transfer VMail Message\">";
|
|
|
|
document.vicidial_form.custdatetime.value = '';
|
|
|
|
if (auto_dial_level == 0)
|
|
{
|
|
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
|
{
|
|
reselect_alt_dial = 1;
|
|
}
|
|
else
|
|
{
|
|
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_fr.gif\" border=0 alt=\"Prochain Nombre De Cadran\"></a>";
|
|
reselect_alt_dial = 0;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
|
{
|
|
reselect_alt_dial = 1;
|
|
}
|
|
else
|
|
{
|
|
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
|
|
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
|
|
reselect_alt_dial = 0;
|
|
}
|
|
}
|
|
|
|
ShoWTransferMain('OFF');
|
|
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Send Hangup command for 3rd party call connected to the conference now to Manager
|
|
function xfercall_send_hangup()
|
|
{
|
|
var xferchannel = document.vicidial_form.xferchannel.value;
|
|
var xfer_channel = lastxferchannel;
|
|
var process_post_hangup=0;
|
|
if (MD_channel_look==1)
|
|
{
|
|
MD_channel_look=0;
|
|
DialTimeHangup();
|
|
}
|
|
if (xferchannel.length > 3)
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
var queryCID = "HXvdcW" + epoch_sec + user_abb;
|
|
var hangupvalue = xfer_channel;
|
|
custhangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=Hangup&format=text&user=" + user + "&pass=" + pass + "&channel=" + hangupvalue + "&queryCID=" + queryCID;
|
|
xmlhttp.open('POST', 'manager_send.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(custhangup_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
Nactiveext = null;
|
|
Nactiveext = xmlhttp.responseText;
|
|
// alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
process_post_hangup=1;
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
else {process_post_hangup=1;}
|
|
if (process_post_hangup==1)
|
|
{
|
|
XD_live_customer_call = 0;
|
|
XD_live_call_secondS = 0;
|
|
MD_ring_secondS = 0;
|
|
MD_channel_look=0;
|
|
XDnextCID = '';
|
|
XDcheck = '';
|
|
xferchannellive=0;
|
|
|
|
// DEACTIVATE CHANNEL-DEPENDANT BUTTONS AND VARIABLES
|
|
document.vicidial_form.xferchannel.value = "";
|
|
lastxferchannel='';
|
|
|
|
document.getElementById("Leave3WayCall").innerHTML ="<IMG SRC=\"../agc/images/vdc_XB_leave3waycall_OFF_fr.gif\" border=0 alt=\"APPEL DU CONGÉ 3-WAY\">";
|
|
|
|
document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><IMG SRC=\"../agc/images/vdc_XB_dialwithcustomer_fr.gif\" border=0 alt=\"Cadran Avec Le Client\"></a>";
|
|
|
|
document.getElementById("ParkCustomerDial").innerHTML ="<a href=\"#\" onclick=\"xfer_park_dial();return false;\"><IMG SRC=\"../agc/images/vdc_XB_parkcustomerdial_fr.gif\" border=0 alt=\"Cadran De Client De Parc\"></a>";
|
|
|
|
document.getElementById("HangupXferLine").innerHTML ="<IMG SRC=\"../agc/images/vdc_XB_hangupxferline_OFF_fr.gif\" border=0 alt=\"Ligne De Xfer De Décrochement\">";
|
|
|
|
document.getElementById("HangupBothLines").innerHTML ="<a href=\"#\" onclick=\"bothcall_send_hangup();return false;\"><IMG SRC=\"../agc/images/vdc_XB_hangupbothlines_fr.gif\" border=0 alt=\"Décrochement Les deux Lignes\"></a>";
|
|
}
|
|
}
|
|
|
|
// ################################################################################
|
|
// Send Hangup command for any Local call that is not in the quiet(7) entry - used to stop manual dials even if no connect
|
|
function DialTimeHangup()
|
|
{
|
|
MD_channel_look=0;
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
var queryCID = "HTvdcW" + epoch_sec + user_abb;
|
|
custhangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=HangupConfDial&format=text&user=" + user + "&pass=" + pass + "&exten=" + session_id + "&ext_context=" + ext_context + "&queryCID=" + queryCID;
|
|
xmlhttp.open('POST', 'manager_send.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(custhangup_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
Nactiveext = null;
|
|
Nactiveext = xmlhttp.responseText;
|
|
// alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Update vicidial_list lead record with all altered values from form
|
|
function CustomerData_update()
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
VLupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=updateLEAD&format=text&user=" + user + "&pass=" + pass +
|
|
"&lead_id=" + document.vicidial_form.lead_id.value +
|
|
"&vendor_lead_code=" + document.vicidial_form.vendor_lead_code.value +
|
|
"&phone_number=" + document.vicidial_form.phone_number.value +
|
|
"&title=" + document.vicidial_form.title.value +
|
|
"&first_name=" + document.vicidial_form.first_name.value +
|
|
"&middle_initial=" + document.vicidial_form.middle_initial.value +
|
|
"&last_name=" + document.vicidial_form.last_name.value +
|
|
"&address1=" + document.vicidial_form.address1.value +
|
|
"&address2=" + document.vicidial_form.address2.value +
|
|
"&address3=" + document.vicidial_form.address3.value +
|
|
"&city=" + document.vicidial_form.city.value +
|
|
"&state=" + document.vicidial_form.state.value +
|
|
"&province=" + document.vicidial_form.province.value +
|
|
"&postal_code=" + document.vicidial_form.postal_code.value +
|
|
"&country_code=" + document.vicidial_form.country_code.value +
|
|
"&gender=" + document.vicidial_form.gender.value +
|
|
"&date_of_birth=" + document.vicidial_form.date_of_birth.value +
|
|
"&alt_phone=" + document.vicidial_form.alt_phone.value +
|
|
"&email=" + document.vicidial_form.email.value +
|
|
"&security_phrase=" + document.vicidial_form.security_phrase.value +
|
|
"&comments=" + document.vicidial_form.comments.value;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(VLupdate_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
|
|
}
|
|
|
|
// ################################################################################
|
|
// Generate the Call Disposition Chooser panel
|
|
function DispoSelectContent_create(taskDSgrp,taskDSstage)
|
|
{
|
|
AgentDispoing = 1;
|
|
var VD_statuses_ct_half = parseInt(VD_statuses_ct / 2);
|
|
var dispo_HTML = "<table cellpadding=5 cellspacing=5 width=500><tr><td colspan=2><B> APPEL DISPOSITION</B></td></tr><tr><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=DispoSelectA>";
|
|
var loop_ct = 0;
|
|
while (loop_ct < VD_statuses_ct)
|
|
{
|
|
if (taskDSgrp == VARstatuses[loop_ct])
|
|
{
|
|
dispo_HTML = dispo_HTML + "<font size=3 style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"DispoSelect_submit();return false;\">" + VARstatuses[loop_ct] + " - " + VARstatusnames[loop_ct] + "</a></b></font><BR><BR>";
|
|
}
|
|
else
|
|
{
|
|
dispo_HTML = dispo_HTML + "<a href=\"#\" onclick=\"DispoSelectContent_create('" + VARstatuses[loop_ct] + "','ADD');return false;\">" + VARstatuses[loop_ct] + " - " + VARstatusnames[loop_ct] + "</a><BR><BR>";
|
|
}
|
|
if (loop_ct == VD_statuses_ct_half)
|
|
{dispo_HTML = dispo_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=DispoSelectB>";}
|
|
loop_ct++;
|
|
}
|
|
dispo_HTML = dispo_HTML + "</span></font></td></tr></table>";
|
|
|
|
if (taskDSstage == 'ReSET') {document.vicidial_form.DispoSelection.value = '';}
|
|
else {document.vicidial_form.DispoSelection.value = taskDSgrp;}
|
|
|
|
document.getElementById("DispoSelectContent").innerHTML = dispo_HTML;
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// open web form, then submit disposition
|
|
function WeBForMDispoSelect_submit()
|
|
{
|
|
var DispoChoice = document.vicidial_form.DispoSelection.value;
|
|
|
|
if (DispoChoice.length < 1) {alert("Vous devez choisir une disposition");}
|
|
else
|
|
{
|
|
document.getElementById("CusTInfOSpaN").innerHTML = "";
|
|
document.getElementById("CusTInfOSpaN").style.background = panel_bgcolor;
|
|
|
|
LeaDDispO = DispoChoice;
|
|
|
|
WebFormRefresH();
|
|
|
|
window.open(VDIC_web_form_address + "" + web_form_vars, 'webform', 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
|
|
|
|
DispoSelect_submit();
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Update vicidial_list lead record with disposition selection
|
|
function DispoSelect_submit()
|
|
{
|
|
|
|
var DispoChoice = document.vicidial_form.DispoSelection.value;
|
|
|
|
if (DispoChoice.length < 1) {alert("Vous devez choisir une disposition");}
|
|
else
|
|
{
|
|
document.getElementById("CusTInfOSpaN").innerHTML = "";
|
|
document.getElementById("CusTInfOSpaN").style.background = panel_bgcolor;
|
|
|
|
if ( (DispoChoice == 'CALLBK') && (scheduled_callbacks > 0) ) {showDiv('CallBackSelectBox');}
|
|
else
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
DSupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=updateDISPO&format=text&user=" + user + "&pass=" + pass + "&dispo_choice=" + DispoChoice + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign + "&auto_dial_level=" + auto_dial_level + "&agent_log_id=" + agent_log_id + "&CallBackDatETimE=" + CallBackDatETimE + "&list_id=" + document.vicidial_form.list_id.value + "&recipient=" + CallBackrecipient + "&use_internal_dnc=" + use_internal_dnc + "&comments=" + CallBackCommenTs;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(DSupdate_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
var check_dispo = null;
|
|
check_dispo = xmlhttp.responseText;
|
|
// alert(xmlhttp.responseText);
|
|
var check_DS_array=check_dispo.split("\n");
|
|
if (check_DS_array[1] == 'Next agent_log_id:')
|
|
{
|
|
agent_log_id = check_DS_array[2];
|
|
}
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
// CLEAR ALL FORM VARIABLES
|
|
document.vicidial_form.lead_id.value ='';
|
|
document.vicidial_form.vendor_lead_code.value='';
|
|
document.vicidial_form.list_id.value ='';
|
|
document.vicidial_form.gmt_offset_now.value ='';
|
|
document.vicidial_form.phone_code.value ='';
|
|
document.vicidial_form.phone_number.value ='';
|
|
document.vicidial_form.title.value ='';
|
|
document.vicidial_form.first_name.value ='';
|
|
document.vicidial_form.middle_initial.value ='';
|
|
document.vicidial_form.last_name.value ='';
|
|
document.vicidial_form.address1.value ='';
|
|
document.vicidial_form.address2.value ='';
|
|
document.vicidial_form.address3.value ='';
|
|
document.vicidial_form.city.value ='';
|
|
document.vicidial_form.state.value ='';
|
|
document.vicidial_form.province.value ='';
|
|
document.vicidial_form.postal_code.value ='';
|
|
document.vicidial_form.country_code.value ='';
|
|
document.vicidial_form.gender.value ='';
|
|
document.vicidial_form.date_of_birth.value ='';
|
|
document.vicidial_form.alt_phone.value ='';
|
|
document.vicidial_form.email.value ='';
|
|
document.vicidial_form.security_phrase.value='';
|
|
document.vicidial_form.comments.value ='';
|
|
document.vicidial_form.called_count.value ='';
|
|
VDCL_group_id = '';
|
|
fronter = '';
|
|
|
|
if (manual_dial_in_progress==1)
|
|
{
|
|
manual_dial_finished();
|
|
}
|
|
hideDiv('DispoSelectBox');
|
|
hideDiv('DispoButtonHideA');
|
|
hideDiv('DispoButtonHideB');
|
|
hideDiv('DispoButtonHideC');
|
|
document.getElementById("DispoSelectBox").style.top = 1;
|
|
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\">réduisez au minimum</a>";
|
|
document.getElementById("DispoSelectHAspan").innerHTML = "<a href=\"#\" onclick=\"DispoHanguPAgaiN()\">Décrochement Encore</a>";
|
|
|
|
AgentDispoing = 0;
|
|
|
|
if (wrapup_waiting == 0)
|
|
{
|
|
if (document.vicidial_form.DispoSelectStop.checked==true)
|
|
{
|
|
if (auto_dial_level != '0')
|
|
{
|
|
AutoDialWaiting = 0;
|
|
AutoDial_ReSume_PauSe("VDADpause","NO");
|
|
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
|
|
}
|
|
VICIDiaL_pause_calling = 1;
|
|
if (dispo_check_all_pause != '1')
|
|
{
|
|
document.vicidial_form.DispoSelectStop.checked=false;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if (auto_dial_level != '0')
|
|
{
|
|
AutoDialWaiting = 1;
|
|
AutoDial_ReSume_PauSe("VDADready","NO");
|
|
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
// ################################################################################
|
|
// Populate the dtmf and xfer number for each preset link in xfer-conf frame
|
|
function DtMf_PreSet_a()
|
|
{
|
|
document.vicidial_form.conf_dtmf.value = CalL_XC_a_Dtmf;
|
|
document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber;
|
|
}
|
|
function DtMf_PreSet_b()
|
|
{
|
|
document.vicidial_form.conf_dtmf.value = CalL_XC_b_Dtmf;
|
|
document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber;
|
|
}
|
|
// ################################################################################
|
|
// Exposition message that customer has hungup the call before agent has
|
|
function CustomerChanneLGone()
|
|
{
|
|
showDiv('CustomerGoneBox');
|
|
|
|
document.vicidial_form.callchannel.value = '';
|
|
document.vicidial_form.callserverip.value = '';
|
|
document.getElementById("CustomerGoneChanneL").innerHTML = lastcustchannel;
|
|
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
|
WaitingForNextStep=1;
|
|
}
|
|
function CustomerGoneOK()
|
|
{
|
|
hideDiv('CustomerGoneBox');
|
|
WaitingForNextStep=0;
|
|
custchannellive=0;
|
|
}
|
|
function CustomerGoneHangup()
|
|
{
|
|
hideDiv('CustomerGoneBox');
|
|
WaitingForNextStep=0;
|
|
custchannellive=0;
|
|
|
|
dialedcall_send_hangup();
|
|
}
|
|
// ################################################################################
|
|
// Exposition message that there are no voice channels in the VICICADRAN session
|
|
function NoneInSession()
|
|
{
|
|
showDiv('NoneInSessionBox');
|
|
|
|
document.getElementById("NoneInSessionID").innerHTML = session_id;
|
|
WaitingForNextStep=1;
|
|
}
|
|
function NoneInSessionOK()
|
|
{
|
|
hideDiv('NoneInSessionBox');
|
|
WaitingForNextStep=0;
|
|
nochannelinsession=0;
|
|
}
|
|
function NoneInSessionCalL()
|
|
{
|
|
hideDiv('NoneInSessionBox');
|
|
WaitingForNextStep=0;
|
|
nochannelinsession=0;
|
|
|
|
if (protocol == 'EXTERNAL')
|
|
{
|
|
var protodial = 'Local';
|
|
var extendial = extension + "@" + ext_context;
|
|
}
|
|
else
|
|
{
|
|
var protodial = protocol;
|
|
var extendial = extension;
|
|
}
|
|
var originatevalue = protodial + "/" + extendial;
|
|
var queryCID = "ACagcW" + epoch_sec + user_abb;
|
|
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Originate&format=text&channel=" + originatevalue + "&queryCID=" + queryCID + "&exten=" + session_id + "&ext_context=" + ext_context + "&ext_priority=1";
|
|
xmlhttp.open('POST', 'manager_send.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(VMCoriginate_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
if (auto_dial_level > 0)
|
|
{
|
|
AutoDial_ReSume_PauSe("VDADpause","NO");
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Generate the Closer In Group Chooser panel
|
|
function CloserSelectContent_create()
|
|
{
|
|
if (VU_agent_choose_ingroups == '1')
|
|
{
|
|
var live_CSC_HTML = "<table cellpadding=5 cellspacing=5 width=500><tr><td><B>GROUPES NON CHOISIS</B></td><td><B>GROUPES CHOISIS</B></td></tr><tr><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=CloserSelectAdd>";
|
|
var loop_ct = 0;
|
|
while (loop_ct < INgroupCOUNT)
|
|
{
|
|
live_CSC_HTML = live_CSC_HTML + "<a href=\"#\" onclick=\"CloserSelect_change('" + VARingroups[loop_ct] + "','ADD');return false;\">" + VARingroups[loop_ct] + "<BR>";
|
|
loop_ct++;
|
|
}
|
|
live_CSC_HTML = live_CSC_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=CloserSelectDelete></span></font></td></tr></table>";
|
|
|
|
document.vicidial_form.CloserSelectList.value = '';
|
|
document.getElementById("CloserSelectContent").innerHTML = live_CSC_HTML;
|
|
}
|
|
else
|
|
{
|
|
VU_agent_choose_ingroups_DV = "MGRLOCK";
|
|
var live_CSC_HTML = "Manager has selected groups for you<BR>";
|
|
document.vicidial_form.CloserSelectList.value = '';
|
|
document.getElementById("CloserSelectContent").innerHTML = live_CSC_HTML;
|
|
}
|
|
}
|
|
|
|
// ################################################################################
|
|
// Move a Closer In Group record to the selected column or reverse
|
|
function CloserSelect_change(taskCSgrp,taskCSchange)
|
|
{
|
|
var CloserSelectListValue = document.vicidial_form.CloserSelectList.value;
|
|
var CSCchange = 0;
|
|
var regCS = new RegExp(" "+taskCSgrp+" ","ig");
|
|
if ( (CloserSelectListValue.match(regCS)) && (CloserSelectListValue.length > 3) )
|
|
{
|
|
if (taskCSchange == 'DELETE') {CSCchange = 1;}
|
|
}
|
|
else
|
|
{
|
|
if (taskCSchange == 'ADD') {CSCchange = 1;}
|
|
}
|
|
|
|
// alert(taskCSgrp+"|"+taskCSchange+"|"+CloserSelectListValue.length+"|"+CSCchange+"|"+CSCcolumn)
|
|
|
|
if (CSCchange==1)
|
|
{
|
|
var loop_ct = 0;
|
|
var CSCcolumn = '';
|
|
var live_CSC_HTML_ADD = '';
|
|
var live_CSC_HTML_DELETE = '';
|
|
var live_CSC_LIST_value = " ";
|
|
while (loop_ct < INgroupCOUNT)
|
|
{
|
|
var regCSL = new RegExp(" "+VARingroups[loop_ct]+" ","ig");
|
|
if (CloserSelectListValue.match(regCSL)) {CSCcolumn = 'DELETE';}
|
|
else {CSCcolumn = 'ADD';}
|
|
if ( (VARingroups[loop_ct] == taskCSgrp) && (taskCSchange == 'DELETE') ) {CSCcolumn = 'ADD';}
|
|
if ( (VARingroups[loop_ct] == taskCSgrp) && (taskCSchange == 'ADD') ) {CSCcolumn = 'DELETE';}
|
|
|
|
|
|
if (CSCcolumn == 'DELETE')
|
|
{
|
|
live_CSC_HTML_DELETE = live_CSC_HTML_DELETE + "<a href=\"#\" onclick=\"CloserSelect_change('" + VARingroups[loop_ct] + "','DELETE');return false;\">" + VARingroups[loop_ct] + "<BR>";
|
|
live_CSC_LIST_value = live_CSC_LIST_value + VARingroups[loop_ct] + " ";
|
|
}
|
|
else
|
|
{
|
|
live_CSC_HTML_ADD = live_CSC_HTML_ADD + "<a href=\"#\" onclick=\"CloserSelect_change('" + VARingroups[loop_ct] + "','ADD');return false;\">" + VARingroups[loop_ct] + "<BR>";
|
|
}
|
|
loop_ct++;
|
|
}
|
|
|
|
document.vicidial_form.CloserSelectList.value = live_CSC_LIST_value;
|
|
document.getElementById("CloserSelectAdd").innerHTML = live_CSC_HTML_ADD;
|
|
document.getElementById("CloserSelectDelete").innerHTML = live_CSC_HTML_DELETE;
|
|
}
|
|
}
|
|
|
|
// ################################################################################
|
|
// Update vicidial_live_agents record with closer in group choices
|
|
function CloserSelect_submit()
|
|
{
|
|
if (document.vicidial_form.CloserSelectBlended.checked==true)
|
|
{VICIDiaL_closer_blended = 1;}
|
|
|
|
var CloserSelectChoices = document.vicidial_form.CloserSelectList.value;
|
|
|
|
if (VU_agent_choose_ingroups_DV == "MGRLOCK")
|
|
{CloserSelectChoices = "MGRLOCK";}
|
|
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
CSCupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=regCLOSER&format=text&user=" + user + "&pass=" + pass + "&comments=" + VU_agent_choose_ingroups_DV + "&closer_choice=" + CloserSelectChoices + "-";
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(CSCupdate_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
|
|
hideDiv('CloserSelectBox');
|
|
MainPanelToFront();
|
|
CloserSelecting = 0;
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Log the user out of the system, if active call or active dial is occuring, don't let them.
|
|
function LogouT()
|
|
{
|
|
if (MD_channel_look==1)
|
|
{alert("Vous ne pouvez pas vous déconnecter pendant une tentative de. \nAttendez 50 secondes le cadran pour échouer dehors si sur ne lui");}
|
|
else
|
|
{
|
|
if (VD_live_customer_call==1)
|
|
{
|
|
alert("Un APPEL TOUJOURS DE PHASE ! Accrochez-le vers le haut alors que vous.\n" + VD_live_customer_call);
|
|
}
|
|
else
|
|
{
|
|
var xmlhttp=false;
|
|
/*@cc_on @*/
|
|
/*@if (@_jscript_version >= 5)
|
|
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
|
// and security blocked creation of the objects.
|
|
try {
|
|
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
|
} catch (e) {
|
|
try {
|
|
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
|
} catch (E) {
|
|
xmlhttp = false;
|
|
}
|
|
}
|
|
@end @*/
|
|
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
|
{
|
|
xmlhttp = new XMLHttpRequest();
|
|
}
|
|
if (xmlhttp)
|
|
{
|
|
VDlogout_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=userLOGout&format=text&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol;
|
|
xmlhttp.open('POST', 'vdc_db_query.php');
|
|
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
|
xmlhttp.send(VDlogout_query);
|
|
xmlhttp.onreadystatechange = function()
|
|
{
|
|
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
|
{
|
|
// alert(xmlhttp.responseText);
|
|
}
|
|
}
|
|
delete xmlhttp;
|
|
}
|
|
|
|
hideDiv('MainPanel');
|
|
showDiv('LogouTBox');
|
|
|
|
document.getElementById("LogouTBoxLink").innerHTML = "<a href=\"" + agcPAGE + "?relogin=YES&session_epoch=" + epoch_sec + "&session_id=" + session_id + "&session_name=" + session_name + "&VD_login=" + user + "&VD_campaign=" + campaign + "&phone_login=" + phone_login + "&phone_pass=" + phone_pass + "&VD_pass=" + pass + "\">CLIC ICI À L'OUVERTURE ENCORE</a>\n";
|
|
|
|
logout_stop_timeouts = 1;
|
|
|
|
// window.location= agcPAGE + "?relogin=YES&session_epoch=" + epoch_sec + "&session_id=" + session_id + "&session_name=" + session_name + "&VD_login=" + user + "&VD_campaign=" + campaign + "&phone_login=" + phone_login + "&phone_pass=" + phone_pass + "&VD_pass=" + pass;
|
|
|
|
}
|
|
}
|
|
|
|
}
|
|
|
|
// ################################################################################
|
|
// hotkeypress function to bind hotkeys defined in the campaign to dispositions
|
|
function hotkeypress(evt)
|
|
{
|
|
enter_disable();
|
|
if ( (hot_keys_active==1) && (VD_live_customer_call==1) )
|
|
{
|
|
var e = evt? evt : window.event;
|
|
if(!e) return;
|
|
var key = 0;
|
|
if (e.keyCode) { key = e.keyCode; } // for moz/fb, if keyCode==0 use 'which'
|
|
else if (typeof(e.which)!= 'undefined') { key = e.which; }
|
|
//
|
|
var HKdispo = hotkeys[String.fromCharCode(key)];
|
|
if (HKdispo)
|
|
{
|
|
document.vicidial_form.inert_button.focus();
|
|
document.vicidial_form.inert_button.blur();
|
|
CustomerData_update();
|
|
HKdispo_display = 4;
|
|
HKfinish=1;
|
|
var HKdispo_ary = HKdispo.split(" ----- ");
|
|
document.getElementById("HotKeyDispo").innerHTML = HKdispo_ary[0] + " - " + HKdispo_ary[1];
|
|
showDiv('HotKeyActionBox');
|
|
hideDiv('HotKeyEntriesBox');
|
|
document.vicidial_form.DispoSelection.value = HKdispo_ary[0];
|
|
dialedcall_send_hangup('NO');
|
|
// DispoSelect_submit();
|
|
// AutoDialWaiting = 1;
|
|
// AutoDial_ReSume_PauSe("VDADready");
|
|
// alert(HKdispo + " - " + HKdispo_ary[0] + " - " + HKdispo_ary[1]);
|
|
}
|
|
}
|
|
}
|
|
|
|
// ################################################################################
|
|
// disable enter/return keys to not clear out vars sur customer info
|
|
function enter_disable(evt)
|
|
{
|
|
var e = evt? evt : window.event;
|
|
if(!e) return;
|
|
var key = 0;
|
|
if (e.keyCode) { key = e.keyCode; } // for moz/fb, if keyCode==0 use 'which'
|
|
else if (typeof(e.which)!= 'undefined') { key = e.which; }
|
|
return key != 13;
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// decode the scripttext and scriptname so that it can be didsplayed
|
|
function URLDecode(encodedvar,scriptformat)
|
|
{
|
|
// Replace %ZZ with equivalent character
|
|
// Put [ERR] in output if %ZZ is invalid.
|
|
var HEXCHAR = "0123456789ABCDEFabcdef";
|
|
var encoded = encodedvar;
|
|
decoded = '';
|
|
var i = 0;
|
|
if (scriptformat == 'YES')
|
|
{
|
|
var RGvendor_lead_code = new RegExp("--A--vendor_lead_code--B--","g");
|
|
var RGsource_id = new RegExp("--A--source_id--B--","g");
|
|
var RGlist_id = new RegExp("--A--list_id--B--","g");
|
|
var RGgmt_offset_now = new RegExp("--A--gmt_offset_now--B--","g");
|
|
var RGcalled_since_last_reset = new RegExp("--A--called_since_last_reset--B--","g");
|
|
var RGphone_code = new RegExp("--A--phone_code--B--","g");
|
|
var RGphone_number = new RegExp("--A--phone_number--B--","g");
|
|
var RGtitle = new RegExp("--A--title--B--","g");
|
|
var RGfirst_name = new RegExp("--A--first_name--B--","g");
|
|
var RGmiddle_initial = new RegExp("--A--middle_initial--B--","g");
|
|
var RGlast_name = new RegExp("--A--last_name--B--","g");
|
|
var RGaddress1 = new RegExp("--A--address1--B--","g");
|
|
var RGaddress2 = new RegExp("--A--address2--B--","g");
|
|
var RGaddress3 = new RegExp("--A--address3--B--","g");
|
|
var RGcity = new RegExp("--A--city--B--","g");
|
|
var RGstate = new RegExp("--A--state--B--","g");
|
|
var RGprovince = new RegExp("--A--province--B--","g");
|
|
var RGpostal_code = new RegExp("--A--postal_code--B--","g");
|
|
var RGcountry_code = new RegExp("--A--country_code--B--","g");
|
|
var RGgender = new RegExp("--A--gender--B--","g");
|
|
var RGdate_of_birth = new RegExp("--A--date_of_birth--B--","g");
|
|
var RGalt_phone = new RegExp("--A--alt_phone--B--","g");
|
|
var RGemail = new RegExp("--A--email--B--","g");
|
|
var RGsecurity_phrase = new RegExp("--A--security_phrase--B--","g");
|
|
var RGcomments = new RegExp("--A--comments--B--","g");
|
|
var RGfullname = new RegExp("--A--fullname--B--","g");
|
|
var RGfronter = new RegExp("--A--fronter--B--","g");
|
|
var RGuser = new RegExp("--A--user--B--","g");
|
|
var RGnl = new RegExp("\n","g");
|
|
|
|
encoded = encoded.replace(RGvendor_lead_code, document.vicidial_form.vendor_lead_code.value);
|
|
encoded = encoded.replace(RGsource_id, "");
|
|
encoded = encoded.replace(RGlist_id, document.vicidial_form.list_id.value);
|
|
encoded = encoded.replace(RGgmt_offset_now, document.vicidial_form.gmt_offset_now.value);
|
|
encoded = encoded.replace(RGcalled_since_last_reset, "");
|
|
encoded = encoded.replace(RGphone_code, document.vicidial_form.phone_code.value);
|
|
encoded = encoded.replace(RGphone_number, document.vicidial_form.phone_number.value);
|
|
encoded = encoded.replace(RGtitle, document.vicidial_form.title.value);
|
|
encoded = encoded.replace(RGfirst_name, document.vicidial_form.first_name.value);
|
|
encoded = encoded.replace(RGmiddle_initial, document.vicidial_form.middle_initial.value);
|
|
encoded = encoded.replace(RGlast_name, document.vicidial_form.last_name.value);
|
|
encoded = encoded.replace(RGaddress1, document.vicidial_form.address1.value);
|
|
encoded = encoded.replace(RGaddress2, document.vicidial_form.address2.value);
|
|
encoded = encoded.replace(RGaddress3, document.vicidial_form.address3.value);
|
|
encoded = encoded.replace(RGcity, document.vicidial_form.city.value);
|
|
encoded = encoded.replace(RGstate, document.vicidial_form.state.value);
|
|
encoded = encoded.replace(RGprovince, document.vicidial_form.province.value);
|
|
encoded = encoded.replace(RGpostal_code, document.vicidial_form.postal_code.value);
|
|
encoded = encoded.replace(RGcountry_code, document.vicidial_form.country_code.value);
|
|
encoded = encoded.replace(RGgender, document.vicidial_form.gender.value);
|
|
encoded = encoded.replace(RGdate_of_birth, document.vicidial_form.date_of_birth.value);
|
|
encoded = encoded.replace(RGalt_phone, document.vicidial_form.alt_phone.value);
|
|
encoded = encoded.replace(RGemail, document.vicidial_form.email.value);
|
|
encoded = encoded.replace(RGsecurity_phrase, document.vicidial_form.security_phrase.value);
|
|
encoded = encoded.replace(RGcomments, document.vicidial_form.comments.value);
|
|
encoded = encoded.replace(RGfullname, LOGfullname);
|
|
encoded = encoded.replace(RGfronter, fronter);
|
|
encoded = encoded.replace(RGuser, user);
|
|
}
|
|
while (i < encoded.length) {
|
|
var ch = encoded.charAt(i);
|
|
if (ch == "%") {
|
|
if (i < (encoded.length-2)
|
|
&& HEXCHAR.indexOf(encoded.charAt(i+1)) != -1
|
|
&& HEXCHAR.indexOf(encoded.charAt(i+2)) != -1 ) {
|
|
decoded += unescape( encoded.substr(i,3) );
|
|
i += 3;
|
|
} else {
|
|
alert( 'Bad escape combo near ...' + encoded.substr(i) );
|
|
decoded += "%[ERR]";
|
|
i++;
|
|
}
|
|
} else {
|
|
decoded += ch;
|
|
i++;
|
|
}
|
|
} // while
|
|
decoded = decoded.replace(RGnl, "<BR>");
|
|
|
|
return false;
|
|
};
|
|
|
|
|
|
|
|
// ################################################################################
|
|
// Move the Dispo frame out of the way and change the link to maximisez
|
|
function DispoMinimize()
|
|
{
|
|
showDiv('DispoButtonHideA');
|
|
showDiv('DispoButtonHideB');
|
|
showDiv('DispoButtonHideC');
|
|
document.getElementById("DispoSelectBox").style.top = 340;
|
|
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMaximize()\">maximisez</a>";
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Move the Dispo frame to the top and change the link to réduisez au minimum
|
|
function DispoMaximize()
|
|
{
|
|
document.getElementById("DispoSelectBox").style.top = 1;
|
|
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\">réduisez au minimum</a>";
|
|
hideDiv('DispoButtonHideA');
|
|
hideDiv('DispoButtonHideB');
|
|
hideDiv('DispoButtonHideC');
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Populating the date field in the callback frame prior to submission
|
|
function CB_date_pick(taskdate)
|
|
{
|
|
document.vicidial_form.CallBackDatESelectioN.value = taskdate;
|
|
document.getElementById("CallBackDatEPrinT").innerHTML = taskdate;
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Submitting the callback date and time to the system
|
|
function CallBackDatE_submit()
|
|
{
|
|
CallBackDatEForM = document.vicidial_form.CallBackDatESelectioN.value;
|
|
CallBackCommenTs = document.vicidial_form.CallBackCommenTsField.value;
|
|
if (CallBackDatEForM.length < 2)
|
|
{alert("Vous devez choisir une date");}
|
|
else
|
|
{
|
|
CallBackTimEHouR = document.vicidial_form.CBT_hour.value;
|
|
CallBackTimEMinuteS = document.vicidial_form.CBT_minute.value;
|
|
CallBackTimEAmpM = document.vicidial_form.CBT_ampm.value;
|
|
if (CallBackTimEHouR == '12')
|
|
{
|
|
if (CallBackTimEAmpM == 'AM')
|
|
{
|
|
CallBackTimEHouR = '00';
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if (CallBackTimEAmpM == 'PM')
|
|
{
|
|
CallBackTimEHouR = CallBackTimEHouR * 1;
|
|
CallBackTimEHouR = (CallBackTimEHouR + 12);
|
|
}
|
|
}
|
|
CallBackDatETimE = CallBackDatEForM + " " + CallBackTimEHouR + ":" + CallBackTimEMinuteS + ":00";
|
|
|
|
document.getElementById("CallBackDatEPrinT").innerHTML = "Choisissez une date ci-dessous";
|
|
document.vicidial_form.CallBackDatESelectioN.value = '';
|
|
document.vicidial_form.CallBackCommenTsField.value = '';
|
|
document.vicidial_form.CBT_hour.value = '01';
|
|
document.vicidial_form.CBT_minute.value = '00';
|
|
document.vicidial_form.CBT_ampm.value = 'PM';
|
|
|
|
if (document.vicidial_form.CallBackOnlyMe.checked==true)
|
|
{
|
|
CallBackrecipient = 'USERONLY';
|
|
}
|
|
else
|
|
{
|
|
CallBackrecipient = 'ANYONE';
|
|
}
|
|
document.vicidial_form.CallBackOnlyMe.checked=false;
|
|
|
|
// alert(CallBackDatETimE + "|" + CallBackCommenTs);
|
|
|
|
document.vicidial_form.DispoSelection.value = 'CBHVIEUX';
|
|
hideDiv('CallBackSelectBox');
|
|
DispoSelect_submit();
|
|
}
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// Finish the wrapup timer early
|
|
function WrapupFinish()
|
|
{
|
|
wrapup_counter=999;
|
|
}
|
|
|
|
|
|
// ################################################################################
|
|
// GLOBAL FUNCTIONS
|
|
function begin_all_refresh()
|
|
{
|
|
<? if ( ($HK_statuses_camp > 0) && ( ($user_level>=$HKuser_level) or ($VU_hotkeys_active > 0) ) ) {echo "document.onkeypress = hotkeypress;\n";} ?>
|
|
all_refresh();
|
|
}
|
|
function start_all_refresh()
|
|
{
|
|
if (VICIDiaL_closer_login_checked==0)
|
|
{
|
|
hideDiv('NothingBox');
|
|
hideDiv('HotKeyActionBox');
|
|
hideDiv('HotKeyEntriesBox');
|
|
hideDiv('MainXfeRBox');
|
|
hideDiv('MainPanel');
|
|
hideDiv('ScriptPanel');
|
|
hideDiv('DispoSelectBox');
|
|
hideDiv('LogouTBox');
|
|
hideDiv('CustomerGoneBox');
|
|
hideDiv('NoneInSessionBox');
|
|
hideDiv('WrapupBox');
|
|
hideDiv('TransferMain');
|
|
hideDiv('BienvenueBoxA');
|
|
hideDiv('CallBackSelectBox');
|
|
hideDiv('DispoButtonHideA');
|
|
hideDiv('DispoButtonHideB');
|
|
hideDiv('DispoButtonHideC');
|
|
hideDiv('CallBacKsLisTBox');
|
|
hideDiv('NeWManuaLDiaLBox');
|
|
if (agentonly_callbacks != '1')
|
|
{hideDiv('CallbacksButtons');}
|
|
// if ( (agentcall_manual != '1') && (starting_dial_level > 0) )
|
|
if (agentcall_manual != '1')
|
|
{hideDiv('ManuaLDiaLButtons');}
|
|
if (agentcallsstatus != '1')
|
|
{hideDiv('AgentStatutSpan');}
|
|
if ( (auto_dial_level != 0) || (manual_dial_preview != 1) )
|
|
{clearDiv('DiaLLeaDPrevieW');}
|
|
if (alt_phone_dialing != 1)
|
|
{clearDiv('DiaLDiaLAltPhonE');}
|
|
document.vicidial_form.LeadLookuP.checked=true;
|
|
|
|
document.getElementById("sessionIDspan").innerHTML = session_id;
|
|
if (campaign_recording == 'NEVER')
|
|
{
|
|
document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Commencez À enregistrer\">";
|
|
}
|
|
if (INgroupCOUNT > 0)
|
|
{
|
|
if (VU_closer_default_blended == 1)
|
|
{document.vicidial_form.CloserSelectBlended.checked=true}
|
|
showDiv('CloserSelectBox');
|
|
var CloserSelecting = 1;
|
|
CloserSelectContent_create();
|
|
}
|
|
else
|
|
{
|
|
hideDiv('CloserSelectBox');
|
|
MainPanelToFront();
|
|
var CloserSelecting = 0;
|
|
}
|
|
VICIDiaL_closer_login_checked = 1;
|
|
}
|
|
else
|
|
{
|
|
|
|
var WaitingForNextStep=0;
|
|
if (CloserSelecting==1) {WaitingForNextStep=1;}
|
|
if (open_dispo_screen==1)
|
|
{
|
|
wrapup_counter=0;
|
|
if (wrapup_secondes > 0)
|
|
{
|
|
showDiv('WrapupBox');
|
|
wrapup_waiting=1;
|
|
}
|
|
CustomerData_update();
|
|
showDiv('DispoSelectBox');
|
|
DispoSelectContent_create('','ReSET');
|
|
WaitingForNextStep=1;
|
|
open_dispo_screen=0;
|
|
document.getElementById("DispoSelectPhonE").innerHTML = document.vicidial_form.phone_number.value;
|
|
if (auto_dial_level == 0)
|
|
{
|
|
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
|
{
|
|
reselect_alt_dial = 1;
|
|
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_fr.gif\" border=0 alt=\"Prochain Nombre De Cadran\"></a>";
|
|
|
|
document.getElementById("MainStatuSSpan").innerHTML = "Dial Next Call";
|
|
}
|
|
else
|
|
{
|
|
reselect_alt_dial = 0;
|
|
}
|
|
}
|
|
}
|
|
if (AgentDispoing==1)
|
|
{
|
|
WaitingForNextStep=1;
|
|
check_for_conf_calls(session_id, '0');
|
|
}
|
|
if (logout_stop_timeouts==1) {WaitingForNextStep=1;}
|
|
if ( (custchannellive < -30) && (lastcustchannel.length > 3) ) {CustomerChanneLGone();}
|
|
if ( (nochannelinsession > 16) && (check_n > 15) ) {NoneInSession();}
|
|
if (wrapup_secondes > 0)
|
|
{
|
|
document.getElementById("WrapupTimer").innerHTML = (wrapup_secondes - wrapup_counter);
|
|
wrapup_counter++;
|
|
if ( (wrapup_counter > wrapup_secondes) && (document.getElementById("WrapupBox").style.visibility == 'visible') )
|
|
{
|
|
wrapup_waiting=0;
|
|
hideDiv('WrapupBox');
|
|
if (document.vicidial_form.DispoSelectStop.checked==true)
|
|
{
|
|
if (auto_dial_level != '0')
|
|
{
|
|
AutoDialWaiting = 0;
|
|
AutoDial_ReSume_PauSe("VDADpause","NO");
|
|
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
|
|
}
|
|
VICIDiaL_pause_calling = 1;
|
|
if (dispo_check_all_pause != '1')
|
|
{
|
|
document.vicidial_form.DispoSelectStop.checked=false;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if (auto_dial_level != '0')
|
|
{
|
|
AutoDialWaiting = 1;
|
|
AutoDial_ReSume_PauSe("VDADready","NO");
|
|
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
if (WaitingForNextStep==0)
|
|
{
|
|
// check for live channels in conference room and get current datetime
|
|
check_for_conf_calls(session_id, '0');
|
|
if (agentonly_callbacks == '1')
|
|
{CB_count_check++;}
|
|
|
|
if (AutoDialWaiting == 1)
|
|
{
|
|
check_for_auto_incoming();
|
|
}
|
|
// look for a channel name for the manually dialed call
|
|
if (MD_channel_look==1)
|
|
{
|
|
ManualDialCheckChanneL(XDcheck);
|
|
}
|
|
if ( (CB_count_check > 19) && (agentonly_callbacks == '1') )
|
|
{
|
|
CalLBacKsCounTCheck();
|
|
CB_count_check=0;
|
|
}
|
|
if (VD_live_customer_call==1)
|
|
{
|
|
VD_live_call_secondS++;
|
|
document.vicidial_form.SecondS.value = VD_live_call_secondS;
|
|
}
|
|
if (XD_live_customer_call==1)
|
|
{
|
|
XD_live_call_secondS++;
|
|
document.vicidial_form.xferlength.value = XD_live_call_secondS;
|
|
}
|
|
if (HKdispo_display > 0)
|
|
{
|
|
if ( (HKdispo_display == 3) && (HKfinish==1) )
|
|
{
|
|
HKfinish=0;
|
|
DispoSelect_submit();
|
|
// AutoDialWaiting = 1;
|
|
// AutoDial_ReSume_PauSe("VDADready");
|
|
}
|
|
if (HKdispo_display == 1)
|
|
{
|
|
if (hot_keys_active==1)
|
|
{showDiv('HotKeyEntriesBox');}
|
|
hideDiv('HotKeyActionBox');
|
|
}
|
|
HKdispo_display--;
|
|
}
|
|
if (all_record == 'YES')
|
|
{
|
|
conf_send_recording('MonitorConf',session_id ,'');
|
|
all_record = 'NO';
|
|
}
|
|
|
|
|
|
if (active_display==1)
|
|
{
|
|
check_s = check_n.toString();
|
|
if ( (check_s.match(/00$/)) || (check_n<2) )
|
|
{
|
|
// check_for_conf_calls();
|
|
}
|
|
}
|
|
if (check_n<2)
|
|
{
|
|
}
|
|
else
|
|
{
|
|
// check_for_live_calls();
|
|
check_s = check_n.toString();
|
|
if ( (park_refresh > 0) && (check_s.match(/0$|5$/)) )
|
|
{
|
|
// parked_calls_display_refresh();
|
|
}
|
|
}
|
|
}
|
|
}
|
|
setTimeout("all_refresh()", refresh_interval);
|
|
}
|
|
function all_refresh()
|
|
{
|
|
epoch_sec++;
|
|
check_n++;
|
|
var year= t.getYear()
|
|
var month= t.getMonth()
|
|
month++;
|
|
var daym= t.getDate()
|
|
var hours = t.getHours();
|
|
var min = t.getMinutes();
|
|
var sec = t.getSeconds();
|
|
if (year < 1000) {year+=1900}
|
|
if (month< 10) {month= "0" + month}
|
|
if (daym< 10) {daym= "0" + daym}
|
|
if (hours < 10) {hours = "0" + hours;}
|
|
if (min < 10) {min = "0" + min;}
|
|
if (sec < 10) {sec = "0" + sec;}
|
|
var Tyear = (year-2000);
|
|
filedate = year + "" + month + "" + daym + "-" + hours + "" + min + "" + sec;
|
|
tinydate = Tyear + "" + month + "" + daym + "" + hours + "" + min + "" + sec;
|
|
SQLdate = year + "-" + month + "-" + daym + " " + hours + ":" + min + ":" + sec;
|
|
document.getElementById("status").innerHTML = year + "-" + month + "-" + daym + " " + hours + ":" + min + ":" + sec + display_message;
|
|
if (VD_live_customer_call==1)
|
|
{
|
|
var customer_gmt = parseFloat(document.vicidial_form.gmt_offset_now.value);
|
|
var AMPM = 'AM';
|
|
var customer_gmt_diff = (customer_gmt - local_gmt);
|
|
var UnixTimec = (UnixTime + (3600 * customer_gmt_diff));
|
|
var UnixTimeMSc = (UnixTimec * 1000);
|
|
c.setTime(UnixTimeMSc);
|
|
var Cmon= c.getMonth()
|
|
// Cmon++;
|
|
var Cdaym= c.getDate()
|
|
var Chours = c.getHours();
|
|
var Cmin = c.getMinutes();
|
|
var Csec = c.getSeconds();
|
|
if (Cmon < 10) {Cmon= "0" + Cmon}
|
|
if (Cdaym < 10) {Cdaym= "0" + Cdaym}
|
|
if (Chours < 10) {Chours = "0" + Chours;}
|
|
if ( (Cmin < 10) && (Cmin.length < 2) ) {Cmin = "0" + Cmin;}
|
|
if ( (Csec < 10) && (Csec.length < 2) ) {Csec = "0" + Csec;}
|
|
if (Cmon == 0) {Cmon = "JAN";}
|
|
if (Cmon == 1) {Cmon = "FÉV";}
|
|
if (Cmon == 2) {Cmon = "MAR";}
|
|
if (Cmon == 3) {Cmon = "AVR";}
|
|
if (Cmon == 4) {Cmon = "PEU";}
|
|
if (Cmon == 5) {Cmon = "JUN";}
|
|
if (Cmon == 6) {Cmon = "JUL";}
|
|
if (Cmon == 7) {Cmon = "AOÛ";}
|
|
if (Cmon == 8) {Cmon = "SEP";}
|
|
if (Cmon == 9) {Cmon = "OCT";}
|
|
if (Cmon == 10) {Cmon = "NOV";}
|
|
if (Cmon == 11) {Cmon = "DÉC";}
|
|
if (Chours > 12) {Chours = (Chours - 12); AMPM = 'PM';}
|
|
if (Cmin < 10) {Cmin = "0" + Cmin;}
|
|
if (Csec < 10) {Csec = "0" + Csec;}
|
|
|
|
var customer_local_time = Cmon + " " + Cdaym + " " + Chours + ":" + Cmin + ":" + Csec + " " + AMPM;
|
|
document.vicidial_form.custdatetime.value = customer_local_time;
|
|
|
|
}
|
|
start_all_refresh();
|
|
}
|
|
function pause() // Pauses the refreshing of the lists
|
|
{active_display=2; display_message=" - L'AFFICHAGE ACTIF A FAIT UNE PAUSE - ";}
|
|
function start() // resumes the refreshing of the lists
|
|
{active_display=1; display_message='';}
|
|
function faster() // lowers by 1000 milliseconds the time until the next refresh
|
|
{
|
|
if (refresh_interval>1001)
|
|
{refresh_interval=(refresh_interval - 1000);}
|
|
}
|
|
function slower() // raises by 1000 milliseconds the time until the next refresh
|
|
{
|
|
refresh_interval=(refresh_interval + 1000);
|
|
}
|
|
|
|
// activeext-specific functions
|
|
function activeext_force_refresh() // forces immediate refresh of list content
|
|
{getactiveext();}
|
|
function activeext_order_asc() // changes order of activeext list to ascending
|
|
{
|
|
activeext_order="asc"; getactiveext();
|
|
desc_order_HTML ='<a href="#" onclick="activeext_order_desc();return false;">ORDRE</a>';
|
|
document.getElementById("activeext_order").innerHTML = desc_order_HTML;
|
|
}
|
|
function activeext_order_desc() // changes order of activeext list to descending
|
|
{
|
|
activeext_order="desc"; getactiveext();
|
|
asc_order_HTML ='<a href="#" onclick="activeext_order_asc();return false;">ORDRE</a>';
|
|
document.getElementById("activeext_order").innerHTML = asc_order_HTML;
|
|
}
|
|
|
|
// busytrunk-specific functions
|
|
function busytrunk_force_refresh() // forces immediate refresh of list content
|
|
{getbusytrunk();}
|
|
function busytrunk_order_asc() // changes order of busytrunk list to ascending
|
|
{
|
|
busytrunk_order="asc"; getbusytrunk();
|
|
desc_order_HTML ='<a href="#" onclick="busytrunk_order_desc();return false;">ORDRE</a>';
|
|
document.getElementById("busytrunk_order").innerHTML = desc_order_HTML;
|
|
}
|
|
function busytrunk_order_desc() // changes order of busytrunk list to descending
|
|
{
|
|
busytrunk_order="desc"; getbusytrunk();
|
|
asc_order_HTML ='<a href="#" onclick="busytrunk_order_asc();return false;">ORDRE</a>';
|
|
document.getElementById("busytrunk_order").innerHTML = asc_order_HTML;
|
|
}
|
|
function busytrunkhangup_force_refresh() // forces immediate refresh of list content
|
|
{busytrunkhangup();}
|
|
|
|
// busyext-specific functions
|
|
function busyext_force_refresh() // forces immediate refresh of list content
|
|
{getbusyext();}
|
|
function busyext_order_asc() // changes order of busyext list to ascending
|
|
{
|
|
busyext_order="asc"; getbusyext();
|
|
desc_order_HTML ='<a href="#" onclick="busyext_order_desc();return false;">ORDRE</a>';
|
|
document.getElementById("busyext_order").innerHTML = desc_order_HTML;
|
|
}
|
|
function busyext_order_desc() // changes order of busyext list to descending
|
|
{
|
|
busyext_order="desc"; getbusyext();
|
|
asc_order_HTML ='<a href="#" onclick="busyext_order_asc();return false;">ORDRE</a>';
|
|
document.getElementById("busyext_order").innerHTML = asc_order_HTML;
|
|
}
|
|
function busylocalhangup_force_refresh() // forces immediate refresh of list content
|
|
{busylocalhangup();}
|
|
|
|
|
|
// functions to hide and show different DIVs
|
|
function showDiv(divvar)
|
|
{
|
|
if (document.getElementById(divvar))
|
|
{
|
|
divref = document.getElementById(divvar).style;
|
|
divref.visibility = 'visible';
|
|
}
|
|
}
|
|
function hideDiv(divvar)
|
|
{
|
|
if (document.getElementById(divvar))
|
|
{
|
|
divref = document.getElementById(divvar).style;
|
|
divref.visibility = 'hidden';
|
|
}
|
|
}
|
|
function clearDiv(divvar)
|
|
{
|
|
if (document.getElementById(divvar))
|
|
{
|
|
document.getElementById(divvar).innerHTML = '';
|
|
if (divvar == 'DiaLLeaDPrevieW')
|
|
{
|
|
var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> PRÉVISION DE FIL<BR></font>";
|
|
document.getElementById("DiaLLeaDPrevieWHide").innerHTML = buildDivHTML;
|
|
}
|
|
if (divvar == 'DiaLDiaLAltPhonE')
|
|
{
|
|
var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=DiaLAltPhonE size=1 value=\"0\"> TÉLÉPHONE D'ALT<BR></font>";
|
|
document.getElementById("DiaLDiaLAltPhonEHide").innerHTML = buildDivHTML;
|
|
}
|
|
}
|
|
}
|
|
function buildDiv(divvar)
|
|
{
|
|
if (document.getElementById(divvar))
|
|
{
|
|
var buildDivHTML = "";
|
|
if (divvar == 'DiaLLeaDPrevieW')
|
|
{
|
|
document.getElementById("DiaLLeaDPrevieWHide").innerHTML = '';
|
|
var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> PRÉVISION DE FIL<BR></font>";
|
|
document.getElementById(divvar).innerHTML = buildDivHTML;
|
|
if (reselect_preview_dial==1)
|
|
{document.vicidial_form.LeadPreview.checked=true}
|
|
}
|
|
if (divvar == 'DiaLDiaLAltPhonE')
|
|
{
|
|
document.getElementById("DiaLDiaLAltPhonEHide").innerHTML = '';
|
|
var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=DiaLAltPhonE size=1 value=\"0\"> TÉLÉPHONE D'ALT<BR></font>";
|
|
document.getElementById(divvar).innerHTML = buildDivHTML;
|
|
if (reselect_alt_dial==1)
|
|
{document.vicidial_form.DiaLAltPhonE.checked=true}
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
function showMainXfeR(divvar,taskxferchan,taskxferchanmain)
|
|
{
|
|
document.getElementById("MainXfeRBox").style.visibility = 'visible';
|
|
getactiveext("MainXfeRBox");
|
|
conference_list_display_refresh("MainXfeRconfContent");
|
|
var XfeR_channel = taskxferchan;
|
|
document.vicidial_form.H_XfeR_channel.value = XfeR_channel;
|
|
document.vicidial_form.M_XfeR_channel.value = taskxferchanmain;
|
|
document.getElementById("MainXfeRChanneL").innerHTML = XfeR_channel;
|
|
}
|
|
function hideMainXfeR(divvar)
|
|
{
|
|
document.getElementById("MainXfeRBox").style.visibility = 'hidden';
|
|
var XfeR_channel = '';
|
|
document.vicidial_form.H_XfeR_channel.value = '';
|
|
document.vicidial_form.M_XfeR_channel.value = '';
|
|
document.getElementById("MainXfeRChanneL").innerHTML = '';
|
|
}
|
|
function conf_channels_detail(divvar)
|
|
{
|
|
if (divvar == 'SHOW')
|
|
{
|
|
conf_channels_xtra_display = 1;
|
|
document.getElementById("busycallsdisplay").innerHTML = "<a href=\"#\" onclick=\"conf_channels_detail('HIDE');\">L'information de canal de conférence téléphonique de peau</a>";
|
|
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
|
|
LMAcount=0;
|
|
}
|
|
else
|
|
{
|
|
conf_channels_xtra_display = 0;
|
|
document.getElementById("busycallsdisplay").innerHTML = "<a href=\"#\" onclick=\"conf_channels_detail('SHOW');\">Montrez l'information de canal de conférence téléphonique</a>";
|
|
document.getElementById("outboundcallsspan").innerHTML = '';
|
|
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
|
|
LMAcount=0;
|
|
}
|
|
}
|
|
|
|
function HotKeys(HKstate)
|
|
{
|
|
if ( (HKstate == 'ON') && (HKbutton_allowed == 1) )
|
|
{
|
|
showDiv('HotKeyEntriesBox');
|
|
hot_keys_active = 1;
|
|
document.getElementById("hotkeysdisplay").innerHTML = "<a href=\"#\" onMouseOut=\"HotKeys('OFF')\"><IMG SRC=\"../agc/images/vdc_XB_hotkeysactive_fr.gif\" border=0 alt=\"TOUCHES DIRECTES ACTIVES\"></a>";
|
|
}
|
|
else
|
|
{
|
|
hideDiv('HotKeyEntriesBox');
|
|
hot_keys_active = 0;
|
|
document.getElementById("hotkeysdisplay").innerHTML = "<a href=\"#\" onMouseOver=\"HotKeys('ON')\"><IMG SRC=\"../agc/images/vdc_XB_hotkeysactive_OFF_fr.gif\" border=0 alt=\"TOUCHES DIRECTES INACTIVES\"></a>";
|
|
}
|
|
}
|
|
|
|
function ShoWTransferMain(showxfervar,showoffvar)
|
|
{
|
|
if (VU_vicidial_transfers == '1')
|
|
{
|
|
if (showxfervar == 'ON')
|
|
{
|
|
HKbutton_allowed = 0;
|
|
showDiv('TransferMain');
|
|
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('OFF','YES');\"><IMG SRC=\"../agc/images/vdc_LB_transferconf_fr.gif\" border=0 alt=\"Transfert - Conférence\"></a>";
|
|
}
|
|
else
|
|
{
|
|
HKbutton_allowed = 1;
|
|
hideDiv('TransferMain');
|
|
if (showoffvar == 'YES')
|
|
{
|
|
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><IMG SRC=\"../agc/images/vdc_LB_transferconf_fr.gif\" border=0 alt=\"Transfert - Conférence\"></a>";
|
|
}
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if (showxfervar != 'OFF')
|
|
{
|
|
alert('VOUS NAVEZ PAS DES PERMISSIONS DE TRANSFÉRER DES APPELS');
|
|
}
|
|
}
|
|
}
|
|
|
|
function MainPanelToFront(resumevar)
|
|
{
|
|
document.getElementById("MainTable").style.backgroundColor="#E0C2D6";
|
|
hideDiv('ScriptPanel');
|
|
showDiv('MainPanel');
|
|
if (resumevar != 'NO')
|
|
{
|
|
if (alt_phone_dialing == 1)
|
|
{buildDiv('DiaLDiaLAltPhonE');}
|
|
else
|
|
{clearDiv('DiaLDiaLAltPhonE');}
|
|
if (auto_dial_level == 0)
|
|
{
|
|
if (auto_dial_alt_dial==1)
|
|
{
|
|
auto_dial_alt_dial=0;
|
|
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
|
|
}
|
|
else
|
|
{
|
|
document.getElementById("DiaLControl").innerHTML = DiaLControl_manual_HTML;
|
|
if (manual_dial_preview == 1)
|
|
{buildDiv('DiaLLeaDPrevieW');}
|
|
}
|
|
}
|
|
else
|
|
{
|
|
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
|
|
clearDiv('DiaLLeaDPrevieW');
|
|
}
|
|
}
|
|
panel_bgcolor='#E0C2D6';
|
|
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
|
|
}
|
|
|
|
function ScriptPanelToFront()
|
|
{
|
|
showDiv('ScriptPanel');
|
|
document.getElementById("MainTable").style.backgroundColor="#FFE7D0";
|
|
panel_bgcolor='#FFE7D0';
|
|
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
|
|
}
|
|
|
|
</script>
|
|
|
|
<STYLE type="text/css">
|
|
</STYLE>
|
|
|
|
|
|
<style type="text/css">
|
|
<!--
|
|
div.scroll_log {height: 135px; width: 600px; overflow: scroll;}
|
|
div.scroll_callback {height: 300px; width: 620px; overflow: scroll;}
|
|
div.scroll_park {height: 400px; width: 620px; overflow: scroll;}
|
|
div.scroll_list {height: 400px; width: 140px; overflow: scroll;}
|
|
div.scroll_script {height: 331px; width: 480px; background: #FFF5EC; overflow: scroll; font-size: 12px; font-family: sans-serif;}
|
|
.body_text {font-size: 13px; font-family: sans-serif;}
|
|
.preview_text {font-size: 13px; font-family: sans-serif; background: #CCFFCC}
|
|
.preview_text_red {font-size: 13px; font-family: sans-serif; background: #FFCCCC}
|
|
.body_small {font-size: 11px; font-family: sans-serif;}
|
|
.body_tiny {font-size: 10px; font-family: sans-serif;}
|
|
.log_text {font-size: 11px; font-family: monospace;}
|
|
.log_title {font-size: 12px; font-family: monospace; font-weight: bold;}
|
|
.sd_text {font-size: 16px; font-family: sans-serif; font-weight: bold;}
|
|
.sh_text {font-size: 14px; font-family: sans-serif; font-weight: bold;}
|
|
.sb_text {font-size: 12px; font-family: sans-serif;}
|
|
.sk_text {font-size: 11px; font-family: sans-serif;}
|
|
.skb_text {font-size: 13px; font-family: sans-serif; font-weight: bold;}
|
|
.ON_conf {font-size: 11px; font-family: monospace; color: black ; background: #FFFF99}
|
|
.OFF_conf {font-size: 11px; font-family: monospace; color: black ; background: #FFCC77}
|
|
.cust_form {font-family : sans-serif; font-size : 10px}
|
|
|
|
-->
|
|
</style>
|
|
<?
|
|
echo "</head>\n";
|
|
|
|
|
|
?>
|
|
<BODY onload="begin_all_refresh();">
|
|
<FORM name=vicidial_form>
|
|
<span style="position:absolute;left:0px;top:0px;z-index:2;" id="Header">
|
|
<TABLE Border=0 CELLPADDING=0 CELLSPACING=0 BGCOLOR=white WIDTH=640 MARGINWIDTH=0 MARGINHEIGHT=0 LEFTMARGIN=0 TOPMARGIN=0 VALIGN=TOP ALIGN=LEFT>
|
|
<TR VALIGN=TOP ALIGN=LEFT><TD COLSPAN=3 VALIGN=TOP ALIGN=LEFT>
|
|
<INPUT TYPE=HIDDEN NAME=extension>
|
|
<font class="body_text">
|
|
<? echo "Utilisateur: $VD_login sur Téléphone: $SIP_user à la campagne: $VD_campaign \n"; ?>
|
|
</TD><TD COLSPAN=3 VALIGN=TOP ALIGN=RIGHT><font class="body_text"><? echo "<a href=\"#\" onclick=\"LogouT();return false;\">DÉCONNEXION</a>\n"; ?>
|
|
</TD></TR></TABLE>
|
|
</SPAN>
|
|
|
|
<span style="position:absolute;left:0px;top:13px;z-index:1;" id="Tabs">
|
|
<table border=0 bgcolor="#FFFFFF" width=640 height=30>
|
|
<TR VALIGN=TOP ALIGN=LEFT>
|
|
<TD ALIGN=LEFT WIDTH=115><A HREF="#" onclick="MainPanelToFront('NO');"><IMG SRC="../agc/images/vdc_tab_vicidial.gif" ALT="VICICADRAN" WIDTH=115 HEIGHT=30 Border=0></A></TD>
|
|
<TD ALIGN=LEFT WIDTH=105><A HREF="#" onclick="ScriptPanelToFront();"><IMG SRC="../agc/images/vdc_tab_script.gif" ALT="SCRIPT" WIDTH=105 HEIGHT=30 Border=0></A></TD>
|
|
<TD WIDTH=309 VALIGN=MIDDLE ALIGN=CENTER><font class="body_text"> <span id=status>LIVE</span> ID de session: <span id=sessionIDspan></span></TD>
|
|
<TD WIDTH=109><IMG SRC="../agc/images/agc_live_call_OFF_fr.gif" NAME=livecall ALT="Vivent L'Appel" WIDTH=109 HEIGHT=30 Border=0></TD>
|
|
</TR></TABLE>
|
|
</span>
|
|
|
|
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:3;" id="BienvenueBoxA">
|
|
<table border=0 bgcolor="#FFFFFF" width=650 height=500><TR><TD align=center><BR><span id="BienvenueBoxAt">VICICADRAN</span></TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:300px;top:365px;z-index:13;" id="ManuaLDiaLButtons"><font class="body_text">
|
|
<span id="MDstatusSpan"><a href="#" onclick="NeWManuaLDiaLCalL();return false;">CADRAN MANUEL</a></span> <BR>
|
|
</font></span>
|
|
|
|
<span style="position:absolute;left:300px;top:350px;z-index:14;" id="CallbacksButtons"><font class="body_text">
|
|
<span id="CBstatusSpan">X RAPPELS DE SERVICE ACTIFS</span> <BR>
|
|
</font></span>
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:35;" id="CallBacKsLisTBox">
|
|
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> RAPPELS DE SERVICE POUR L'AGENT <? echo $VD_login ?>:<BR>Cliquez sur un rappel de service ci-dessous pour appeler le dos de client maintenant. Si vous cliquez sur un disque ci-dessous pour l'appeler, il sera enlevé de la liste.
|
|
<BR>
|
|
<div class="scroll_callback" id="CallBacKsLisT"></div>
|
|
<BR>
|
|
<a href="#" onclick="CalLBacKsLisTCheck();return false;">Régénérez</a>
|
|
|
|
<a href="#" onclick="hideDiv('CallBacKsLisTBox');return false;">Retournez</a>
|
|
</TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:36;" id="NeWManuaLDiaLBox">
|
|
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> NOUVEAU FIL MANUEL DE CADRAN POUR <? echo "$VD_login in campaign $VD_campaign" ?>:<BR><BR>Écrivez l'information ci-dessous pour le nouveau fil que vous souhaitez appeler.
|
|
<BR>
|
|
<?
|
|
if (eregi("X",dial_prefix))
|
|
{
|
|
echo "Note : un préfixe de cadran de $dial_prefix sera ajouté au commencement de ce nombre<BR>\n";
|
|
}
|
|
?>
|
|
Note : tous les nouveaux fils manuels de cadran entreront dans la liste 999<BR><BR>
|
|
<table><tr>
|
|
<td align=right><font class="body_text"> Cadran Code: </td>
|
|
<td align=left><font class="body_text"><input type=text size=7 maxlength=10 name=MDDiaLCodE class="cust_form" value="1"> (C'est habituellement un 1 aux Etats-Unis et au Canada)</td>
|
|
</tr><tr>
|
|
<td align=right><font class="body_text"> Téléphone Number: </td>
|
|
<td align=left><font class="body_text"><input type=text size=12 maxlength=10 name=MDPhonENumbeR class="cust_form" value=""> (maximum de 10 chiffres - chiffres seulement)</td>
|
|
</tr><tr>
|
|
<td align=right><font class="body_text"> Fils Existants De Recherche: </td>
|
|
<td align=left><font class="body_text"><input type=checkbox name=LeadLookuP size=1 value="0"> (Cette option si vérifié essayera de trouver le numéro de téléphone dans le système avant de l'insérer comme nouvelle avance)</td>
|
|
</tr><tr>
|
|
|
|
<td align=right colspan=2><BR><BR>Si vous voulez composer un numéro et le faire ne pas ajouter comme nouvelle avance, entrez dans dialstring exact ce vous veulent appeler dans le domaine de priorité de cadran ci-dessous. Au décrochement cet appel vous devrez ouvrir les APPELS DANS CE lien de SESSION au fond de l'écran et les accrocher vers le haut en cliquant sur son lien de canal là.<BR> </td>
|
|
</tr><tr>
|
|
<td align=right><font class="body_text"> Dépassement De Cadran: </td>
|
|
<td align=left><font class="body_text"><input type=text size=24 maxlength=20 name=MDDiaLOverridE class="cust_form" value=""> (les chiffres satisfont seulement)</td>
|
|
</tr></table>
|
|
<BR>
|
|
<a href="#" onclick="NeWManuaLDiaLCalLSubmiT();return false;">Cadran Maintenant</a>
|
|
|
|
<a href="#" onclick="hideDiv('NeWManuaLDiaLBox');return false;">Retournez</a>
|
|
</TD></TR></TABLE>
|
|
</span>
|
|
|
|
|
|
|
|
<span style="position:absolute;left:5px;top:350px;z-index:20;" id="AgentStatutSpan"><font class="body_text">
|
|
Votre Statut: <span id="AgentStatutStatut"></span> <BR>Calls Dialing: <span id="AgentStatutCalls"></span>
|
|
</font></span>
|
|
|
|
|
|
<span style="position:absolute;left:5px;top:310px;z-index:21;" id="TransferMain">
|
|
<table bgcolor="#CCCCFF" width=630><tr>
|
|
<td align=left>
|
|
<font class="body_text">
|
|
<IMG SRC="../agc/images/vdc_XB_header_fr.gif" border=0 alt="Transfert - Conférence"><BR>
|
|
<span STYLE="background-color: #CCCCCC" id="InternalCloser"><IMG SRC="../agc/images/vdc_XB_internalcloser_fr.gif" border=0 alt="PLUS ÉTROIT INTERNE"></span>
|
|
<span STYLE="background-color: #CCCCCC" id="LocalCloser"><IMG SRC="../agc/images/vdc_XB_localcloser_OFF_fr.gif" border=0 alt="GENS DU PAYS PLUS ÉTROITS"></span>
|
|
<span STYLE="background-color: #CCCCCC" id="CloserCode"><IMG SRC="../agc/images/vdc_XB_code.gif" border=0 alt="CODE"> <input type=text size=1 name=xfercode maxlength=2 class="cust_form"></span>
|
|
<span STYLE="background-color: #CCCCCC" id="HangupXferLine"><IMG SRC="../agc/images/vdc_XB_hangupxferline_OFF_fr.gif" border=0 alt="Ligne De Xfer De Décrochement"></span>
|
|
<span STYLE="background-color: #CCCCCC" id="HangupBothLines"><a href="#" onclick="bothcall_send_hangup();return false;"><IMG SRC="../agc/images/vdc_XB_hangupbothlines_fr.gif" border=0 alt="Décrochement Les deux Lignes"></a></span>
|
|
|
|
<BR>
|
|
|
|
<IMG SRC="../agc/images/vdc_XB_number_fr.gif" border=0 alt="Nombre à appeler"> <input type=text size=15 name=xfernumber maxlength=25 class="cust_form">
|
|
<IMG SRC="../agc/images/vdc_XB_secondes_fr.gif" border=0 alt="secondes"> <input type=text size=2 name=xferlength maxlength=4 class="cust_form">
|
|
<IMG SRC="../agc/images/vdc_XB_channel_fr.gif" border=0 alt="channel"> <input type=text size=12 name=xferchannel maxlength=100 class="cust_form">
|
|
<input type=hidden name=xferuniqueid>
|
|
<input type=checkbox name=xferoverride size=1 value="0"><font class="body_tiny">OVERRIDE</font>
|
|
<a href="#" onclick="DtMf_PreSet_a();return false;"><font class="body_tiny">D1</font></a>
|
|
<a href="#" onclick="DtMf_PreSet_b();return false;"><font class="body_tiny">D2</font></a>
|
|
<BR>
|
|
|
|
<span STYLE="background-color: #CCCCCC" id="DialWithCustomer"><a href="#" onclick="SendManualDial('YES');return false;"><IMG SRC="../agc/images/vdc_XB_dialwithcustomer_fr.gif" border=0 alt="Cadran Avec Le Client"></a></span>
|
|
<span STYLE="background-color: #CCCCCC" id="ParkCustomerDial"><a href="#" onclick="xfer_park_dial();return false;"><IMG SRC="../agc/images/vdc_XB_parkcustomerdial_fr.gif" border=0 alt="Cadran De Client De Parc"></a></span>
|
|
<span STYLE="background-color: #CCCCCC" id="Leave3WayCall"><IMG SRC="../agc/images/vdc_XB_leave3waycall_OFF_fr.gif" border=0 alt="APPEL DU CONGÉ 3-WAY"></span>
|
|
<span STYLE="background-color: #CCCCCC" id="DialBlindTransfer"><IMG SRC="../agc/images/vdc_XB_blindtransfer_OFF_fr.gif" border=0 alt="Transfert D'Aveugle De Cadran"></span>
|
|
<span STYLE="background-color: #CCCCCC" id="DialBlindVMail"><IMG SRC="../agc/images/vdc_XB_ammessage_OFF.gif" border=0 alt="Blind Transfer VMail Message"></span>
|
|
</font>
|
|
</td>
|
|
</tr></table>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:5px;top:310px;z-index:22;" id="HotKeyActionBox">
|
|
<table border=0 bgcolor="#FFDD99" width=620 height=70>
|
|
<TR bgcolor="#FFEEBB"><TD height=70><font class="sh_text"> Fil Dispositioned As: </font><BR><BR><CENTER>
|
|
<font class="sd_text"><span id="HotKeyDispo"> - </span></font></CENTER>
|
|
</TD>
|
|
</TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:5px;top:310px;z-index:23;" id="HotKeyEntriesBox">
|
|
<table border=0 bgcolor="#FFDD99" width=620 height=70>
|
|
<TR bgcolor="#FFEEBB"><TD width=200><font class="sh_text"> Touches Directes De Disposition: </font></td><td colspan=2>
|
|
<font class="body_small">Si actif, appuyez sur simplement la touche de clavier pour la:</font></td></tr><tr>
|
|
<TD width=200><font class="sk_text">
|
|
<span id="HotKeyBoxA"><? echo $HKboxA ?></span>
|
|
</font></TD>
|
|
<TD width=200><font class="sk_text">
|
|
<span id="HotKeyBoxB"><? echo $HKboxB ?></span>
|
|
</font></TD>
|
|
<TD><font class="sk_text">
|
|
<span id="HotKeyBoxC"><? echo $HKboxC ?></span>
|
|
</font></TD>
|
|
</TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:12px;z-index:24;" id="NoneInSessionBox">
|
|
<table border=1 bgcolor="#CCFFFF" width=600 height=500><TR><TD align=center> Aucun n'est en votre session: <span id="NoneInSessionID"></span><BR>
|
|
<a href="#" onclick="NoneInSessionOK();return false;">Retournez</a>
|
|
<BR><BR>
|
|
<a href="#" onclick="NoneInSessionCalL();return false;">Agent D'Appel Encore</a>
|
|
</TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:25;" id="CustomerGoneBox">
|
|
<table border=1 bgcolor="#CCFFFF" width=650 height=500><TR><TD align=center> Le client a raccroché: <span id="CustomerGoneChanneL"></span><BR>
|
|
<a href="#" onclick="CustomerGoneOK();return false;">Retournez</a>
|
|
<BR><BR>
|
|
<a href="#" onclick="CustomerGoneHangup();return false;">Finition et appel de disposition</a>
|
|
|
|
</TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:26;" id="WrapupBox">
|
|
<table border=1 bgcolor="#CCFFCC" width=650 height=550><TR><TD align=center> Appel Wrapup : <span id="WrapupTimer"></span> secondes restantes dans le wrapup<BR><BR>
|
|
<span id="WrapupMessage"><?=$wrapup_message ?></span>
|
|
<BR><BR>
|
|
<a href="#" onclick="WrapupFinish();return false;">Finition Wrapup et passer</a>
|
|
|
|
</TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:27;" id="LogouTBox">
|
|
<table border=1 bgcolor="#FFFFFF" width=650 height=500><TR><TD align=center><BR><span id="LogouTBoxLink">DÉCONNEXION</span></TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:70px;z-index:28;" id="DispoButtonHideA">
|
|
<table border=0 bgcolor="#CCFFCC" width=165 height=22><TR><TD align=center VALIGN=top></TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:138px;z-index:29;" id="DispoButtonHideB">
|
|
<table border=0 bgcolor="#CCFFCC" width=165 height=250><TR><TD align=center VALIGN=top> </TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:30;" id="DispoButtonHideC">
|
|
<table border=0 bgcolor="#CCFFCC" width=650 height=47><TR><TD align=center VALIGN=top>Tous les changements faits au client que l'information ci-dessous actuellement ne sera pas comitted, vous doivent changer l'information de client avant vous décrochement l'appel. </TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:31;" id="DispoSelectBox">
|
|
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> APPEL DE DISPOSITION :<span id="DispoSelectPhonE"></span> <span id="DispoSelectHAspan"><a href="#" onclick="DispoHanguPAgaiN()">Décrochement Encore</a></span> <span id="DispoSelectMaxMin"><a href="#" onclick="DispoMinimize()">réduisez au minimum</a></span><BR>
|
|
<span id="DispoSelectContent"> Extrémité-de-appelez Le Choix De Disposition </span>
|
|
<input type=hidden name=DispoSelection><BR>
|
|
<input type=checkbox name=DispoSelectStop size=1 value="0"> CESSEZ D'APPELER <BR>
|
|
<a href="#" onclick="DispoSelectContent_create('','ReSET');return false;">REMISE</a> |
|
|
<a href="#" onclick="DispoSelect_submit();return false;">SOUMETTEZ</a>
|
|
<BR><BR>
|
|
<a href="#" onclick="WeBForMDispoSelect_submit();return false;">WEB FORM SOUMETTEZ</a>
|
|
<BR><BR>
|
|
</TD></TR></TABLE>
|
|
</span>
|
|
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:32;" id="CallBackSelectBox">
|
|
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> Choisissez une date de rappel de service :<span id="CallBackDatE"></span><BR>
|
|
<input type=hidden name=CallBackDatESelectioN>
|
|
<input type=hidden name=CallBackTimESelectioN>
|
|
<span id="CallBackDatEPrinT">Choisissez une date ci-dessous</span>
|
|
<span id="CallBackTimEPrinT"></span>
|
|
Hour:
|
|
<SELECT SIZE=1 NAME="CBT_hour">
|
|
<option>01</option>
|
|
<option>02</option>
|
|
<option>03</option>
|
|
<option>04</option>
|
|
<option>05</option>
|
|
<option>06</option>
|
|
<option>07</option>
|
|
<option>08</option>
|
|
<option>09</option>
|
|
<option>10</option>
|
|
<option>11</option>
|
|
<option>12</option>
|
|
</select>
|
|
Minutes:
|
|
<SELECT SIZE=1 NAME="CBT_minute">
|
|
<option>00</option>
|
|
<option>30</option>
|
|
</select>
|
|
|
|
<SELECT SIZE=1 NAME="CBT_ampm">
|
|
<option>AM</option>
|
|
<option selected>PM</option>
|
|
</select> <BR>
|
|
<?
|
|
if ($agentonly_callbacks)
|
|
{echo "<input type=checkbox name=CallBackOnlyMe size=1 value=\"0\"> MON RAPPEL DE SERVICE SEULEMENT <BR>";}
|
|
?>
|
|
Commentaires de CB: <input type=text name="CallBackCommenTsField" size=50><BR><BR>
|
|
|
|
<a href="#" onclick="CallBackDatE_submit();return false;">SOUMETTEZ</a><BR><BR>
|
|
<span id="CallBackDateContent"><?echo"$CCAL_OUT"?></span>
|
|
<BR><BR>
|
|
</TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:33;" id="CloserSelectBox">
|
|
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> UN CHOIX DE GROUPE D'ARRIVÉE PLUS ÉTROIT <BR>
|
|
<span id="CloserSelectContent"> Un Choix De Groupe D'arrivée Plus étroit </span>
|
|
<input type=hidden name=CloserSelectList><BR>
|
|
<input type=checkbox name=CloserSelectBlended size=1 value="0"> APPELER MÉLANGÉ(en partance activé) <BR>
|
|
<a href="#" onclick="CloserSelectContent_create();return false;">REMISE</a> |
|
|
<a href="#" onclick="CloserSelect_submit();return false;">SOUMETTEZ</a>
|
|
<BR><BR><BR><BR>
|
|
</TD></TR></TABLE>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:0px;top:0px;z-index:34;" id="NothingBox">
|
|
<BUTTON Type=button name="inert_button"><img src="../agc/images/blank.gif"></BUTTON>
|
|
<span id="DiaLLeaDPrevieWHide">LaManche</span>
|
|
<span id="DiaLDiaLAltPhonEHide">LaManche</span>
|
|
<?
|
|
if (!$agentonly_callbacks)
|
|
{echo "<input type=checkbox name=CallBackOnlyMe size=1 value=\"0\"> MON RAPPEL DE SERVICE SEULEMENT <BR>";}
|
|
?>
|
|
</span>
|
|
|
|
<span style="position:absolute;left:80px;top:12px;z-index:42;" id="MainXfeRBox">
|
|
<input type=hidden name=H_XfeR_channel>
|
|
<input type=hidden name=M_XfeR_channel>
|
|
<table border=0 bgcolor="#FFFFCC" width=600 height=500 cellpadding=3><TR><TD COLSPAN=3 ALIGN=CENTER><b> TRANSFERT DE PHASE D'APPEL</b> <BR>La Manche à transférer: <span id="MainXfeRChanneL">LaManche</span><BR></tr>
|
|
<tr><td>Prolongements:<BR><span id="MainXfeRContent"> Menu De Prolongements </span></td>
|
|
<td>
|
|
<BR>
|
|
<a href="#" onclick="mainxfer_send_redirect('XfeR');return false;">Envoyez à la prolongation choisie</a> <BR><BR>
|
|
<a href="#" onclick="mainxfer_send_redirect('VMAIL');return false;">Envoyez dans la boîte choisie de vmail</a> <BR><BR>
|
|
<a href="#" onclick="mainxfer_send_redirect('ENTRY');return false;">Envoyez à ce nombre</a>:<BR><input type=text name=extension_xfer_entry size=20 maxlength=50> <BR><BR>
|
|
<a href="#" onclick="getactiveext('MainXfeRBox');return false;">RÉGÉNÉREZ</a> <BR><BR><BR>
|
|
<a href="#" onclick="hideMainXfeR('MainXfeRBox');">De nouveau à la fenêtre principale</a> <BR><BR>
|
|
</TD>
|
|
<TD>Conférences:<BR><font size=1>(cliquez sur un nombre ci-dessous pour envoyer à une)<BR><input type=checkbox name=MainXfeRconfXTRA size=1 value="1"> Envoyez mon canal aussi<div class="scroll_list" id="MainXfeRconfContent"> Menu De Conférences </div></td></TR></TABLE>
|
|
</span>
|
|
|
|
|
|
|
|
<span style="position:absolute;left:154px;top:65px;z-index:15;" id="ScriptPanel">
|
|
<table border=0 bgcolor="#FFE7D0" width=486 height=331><TR><TD align=left valign=top><font class="sb_text"><div class="scroll_script" id="ScriptContents">VICICADRAN SCRIPT</div></font></TD></TR></TABLE>
|
|
</span>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<!-- BEGIN ********* Here is the main VICICADRAN display panel -->
|
|
<span style="position:absolute;left:0px;top:46px;z-index:10;" id="MainPanel">
|
|
<TABLE border=0 BGCOLOR="#E0C2D6" width=640 id="MainTable">
|
|
<TR><TD colspan=3><font class="body_text"> STATUT: <span id="MainStatuSSpan"></span></font></TD></TR>
|
|
<tr><td colspan=3><span id="busycallsdebug"></span></td></tr>
|
|
<tr><td width=150 align=left valign=top>
|
|
<font class="body_text"><center>
|
|
<span STYLE="background-color: #CCFFCC" id="DiaLControl"><a href="#" onclick="ManualDialNext('','','','','');"><IMG SRC="../agc/images/vdc_LB_dialnextnumber_OFF_fr.gif" border=0 alt="Prochain Nombre De Cadran"></a></span><BR>
|
|
<span id="DiaLLeaDPrevieW"><font class="preview_text"> <input type=checkbox name=LeadPreview size=1 value="0"> PRÉVISION DE FIL<BR></font></span>
|
|
<span id="DiaLDiaLAltPhonE"><font class="preview_text"> <input type=checkbox name=DiaLAltPhonE size=1 value="0"> TÉLÉPHONE D'ALT<BR></font></span>
|
|
|
|
<!--
|
|
<?
|
|
if ( ($manual_dial_preview) and ($auto_dial_level==0) )
|
|
{echo "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> PRÉVISION DE FIL<BR></font>";}
|
|
if ( ($alt_phone_dialing) and ($auto_dial_level==0) )
|
|
{echo "<font class=\"preview_text\"> <input type=checkbox name=DiaLAltPhonE size=1 value=\"0\"> TÉLÉPHONE D'ALT<BR></font>";}
|
|
|
|
|
|
?> -->
|
|
DOSSIER D'ENREGISTREMENT:<BR>
|
|
</center>
|
|
<font class="body_tiny"><span id="RecorDingFilename"></span></font><BR>
|
|
IDENTIFICATION DISQUE: <font class="body_small"><span id="RecorDID"></span></font><BR>
|
|
<center>
|
|
<!-- <a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + head_conf + "','');return false;\">Disque</a> -->
|
|
<span STYLE="background-color: #CCCCCC" id="RecorDControl"><a href="#" onclick="conf_send_recording('MonitorConf','<?=$session_id ?>','');return false;"><IMG SRC="../agc/images/vdc_LB_startrecording_fr.gif" border=0 alt="Commencez À enregistrer"></a></span><BR>
|
|
<span id="SpacerSpanA"><IMG SRC="../agc/images/blank.gif" width=145 height=16 border=0></span><BR>
|
|
<span STYLE="background-color: #FFFFFF" id="WebFormSpan"><IMG SRC="../agc/images/vdc_LB_webform_OFF_fr.gif" border=0 alt="Forme de Web"></span><BR>
|
|
<span id="SpacerSpanB"><IMG SRC="../agc/images/blank.gif" width=145 height=16 border=0></span><BR>
|
|
<span STYLE="background-color: #CCCCCC" id="ParkControl"><IMG SRC="../agc/images/vdc_LB_parkcall_OFF_fr.gif" border=0 alt="Appel De Parc"></span><BR>
|
|
<span STYLE="background-color: #CCCCCC" id="XferControl"><IMG SRC="../agc/images/vdc_LB_transferconf_OFF_fr.gif" border=0 alt="Transfert - Conférence"></span><BR>
|
|
<span id="SpacerSpanC"><IMG SRC="../agc/images/blank.gif" width=145 height=16 border=0></span><BR>
|
|
<span STYLE="background-color: #FFCCFF" id="HangupControl"><IMG SRC="../agc/images/vdc_LB_hangupcustomer_OFF_fr.gif" border=0 alt="Client De Décrochement"></span><BR>
|
|
<span id="SpacerSpanD"><IMG SRC="../agc/images/blank.gif" width=145 height=16 border=0></span><BR>
|
|
<span STYLE="background-color: #CCCCCC" id="SendDTMF"><a href="#" onclick="SendConfDTMF('<?=$session_id ?>');return false;"><IMG SRC="../agc/images/vdc_LB_senddtmf_fr.gif" border=0 alt="Envoyez DTMF"></a> <input type=text size=5 name=conf_dtmf class="cust_form" value=""></span><BR>
|
|
</center>
|
|
</font>
|
|
</td>
|
|
<td width=480 align=left valign=top>
|
|
<input type=hidden name=lead_id value="">
|
|
<input type=hidden name=list_id value="">
|
|
<input type=hidden name=called_count value="">
|
|
<input type=hidden name=gmt_offset_now value="">
|
|
<input type=hidden name=gender value="">
|
|
<input type=hidden name=date_of_birth value="">
|
|
<input type=hidden name=country_code value="">
|
|
<input type=hidden name=uniqueid value="">
|
|
<input type=hidden name=callserverip value="">
|
|
<table><tr>
|
|
<td align=right><font class="body_text"> secondes: </td>
|
|
<td align=left><font class="body_text"><input type=text size=3 name=SecondS class="cust_form" value=""> LaManche: <input type=text size=6 name=callchannel class="cust_form" value=""> Temps De Cust: <input type=text size=22 name=custdatetime class="cust_form" value=""></td>
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</tr><tr>
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<td colspan=2 align=center> L'Information De Client: <span id="CusTInfOSpaN"></span></td>
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</tr><tr>
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<td align=right><font class="body_text"> Titre: </td>
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<td align=left><font class="body_text"><input type=text size=4 name=title maxlength=4 class="cust_form" value=""> D'abord: <input type=text size=12 name=first_name maxlength=30 class="cust_form" value=""> MI :<input type=text size=1 name=middle_initial maxlength=1 class="cust_form" value=""> Bout: <input type=text size=15 name=last_name maxlength=30 class="cust_form" value=""></td>
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</tr><tr>
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<td align=right><font class="body_text"> Adresse1: </td>
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<td align=left><font class="body_text"><input type=text size=50 name=address1 maxlength=100 class="cust_form" value=""></td>
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</tr><tr>
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<td align=right><font class="body_text"> Adresse2: </td>
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<td align=left><font class="body_text"><input type=text size=17 name=address2 maxlength=100 class="cust_form" value=""> Adresse3: <input type=text size=25 name=address3 maxlength=100 class="cust_form" value=""></td>
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</tr><tr>
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<td align=right><font class="body_text"> Ville: </td>
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<td align=left><font class="body_text"><input type=text size=20 name=city maxlength=50 class="cust_form" value=""> État: <input type=text size=2 name=state maxlength=2 class="cust_form" value=""> Code postal: <input type=text size=9 name=postal_code maxlength=10 class="cust_form" value=""></td>
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</tr><tr>
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<td align=right><font class="body_text"> Province: </td>
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<td align=left><font class="body_text"><input type=text size=20 name=province maxlength=50 class="cust_form" value=""> Identification De Fournisseur: <input type=text size=15 name=vendor_lead_code maxlength=20 class="cust_form" value=""></td>
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</tr><tr>
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<td align=right><font class="body_text"> Téléphone: </td>
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<td align=left><font class="body_text"><input type=text size=11 name=phone_number maxlength=10 class="cust_form" value=""> DialCode: <input type=text size=4 name=phone_code maxlength=10 class="cust_form" value=""> Alt. Téléphone: <input type=text size=11 name=alt_phone maxlength=10 class="cust_form" value=""></td>
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</tr><tr>
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<td align=right><font class="body_text"> Exposition: </td>
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<td align=left><font class="body_text"><input type=text size=20 name=security_phrase maxlength=100 class="cust_form" value=""> Email: <input type=text size=25 name=email maxlength=70 class="cust_form" value=""></td>
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</tr><tr>
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|
<td align=right valign=top><font class="body_text"> Commentaires: </td>
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<?
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if ( ($multi_line_comments) )
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{echo "<td align=left><font class=\"body_text\"><TEXTAREA NAME=comments ROWS=2 COLS=65 class=\"cust_form\" value=\"\"></TEXTAREA></td>\n";}
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else
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{echo "<td align=left><font class=\"body_text\"><input type=text size=65 name=comments maxlength=255 class=\"cust_form\" value=\"\"></td>\n";}
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|
?>
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</tr></table>
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</font>
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</td>
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|
<td width=1 align=center>
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</td>
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</tr>
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|
<tr><td align=left colspan=3>
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<BR><BR>
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</td></tr>
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|
<tr><td align=left colspan=3>
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|
<table><tr height=32><td height=32><font face="Arial,Helvetica" size=1>Version d'enchaînement-client de VICICADRAN: <? echo $version ?> CONSTRUCTION: <? echo $build ?> Serveur: <? echo $server_ip ?> </font><BR>
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|
<font class="body_small"><span id="busycallsdisplay"><a href="#" onclick="conf_channels_detail('SHOW');">Montrez l'information de canal de conférence téléphonique</a></span></font></td><td align=right height=32>
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|
<? if ( ($HK_statuses_camp > 0) && ( ($user_level>=$HKuser_level) or ($VU_hotkeys_active > 0) ) ) { ?>
|
|
<span id="hotkeysdisplay"><a href="#" onMouseOver="HotKeys('ON')"><IMG SRC="../agc/images/vdc_XB_hotkeysactive_OFF_fr.gif" border=0 alt="TOUCHES DIRECTES INACTIVES"></a></span>
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|
<? } ?>
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|
</td></tr>
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|
<tr><td colspan=3><span id="outboundcallsspan"></span></td></tr>
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|
|
|
<tr><td colspan=3>
|
|
<font class="body_small">
|
|
<span id="debugbottomspan"></span>
|
|
</font>
|
|
</td></tr>
|
|
</TABLE>
|
|
</span>
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<!-- END ********* Here is the main VICICADRAN display panel -->
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</TD></TR></TABLE>
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</FORM>
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</body>
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</html>
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<?
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exit;
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?>
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