ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Added Agent API options to dial next number and search for lead phone number within a lead_id

Browse Source 
git-svn-id: svn://192.168.202.10@2078 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2014-03-02 12:50:07 +00:00
parent 5611ad0738
commit 02449098f8
4 changed files with 96 additions and 35 deletions
Download Patch File Download Diff File Expand all files Collapse all files
docs/AGENT_API.txt
+6 -3
View File
@@ -1,4 +1,4 @@
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2014-01-26
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2014-03-01
This document describes the functions of an API(Application Programming Interface)
for the VICIDIAL Agent screen. This functionality will be rather limited at first
@@ -221,7 +221,7 @@ Places a manual dial phone call on the agent screen, you can define whether to s
VALUES:
value -
Any valid phone number (7275551212)
Any valid phone number (7275551212), or "MANUALNEXT" to mimic the Dial Next Number button
lead_id -
Any valid lead_id from the system(either value or lead_id are required) if both are defined, lead_id will override value
phone_code -
@@ -246,7 +246,9 @@ vtiger_callback -
alt_user -
OPTIONAL, instead of agent_user, this is to lookup the agent_user using the vicidial_users.custom_three field
alt_dial -
OPTIONAL, if using lead_id you can set this flag to dial the ALT number or the ADDR3 number
OPTIONAL, if using lead_id you can set this flag to dial the ALT number or the ADDR3 number or SEARCH a phone_number within the lead
if SEARCH is used and the phone_number is not matched with the lead's phone_number, alt_phone or address3 field
an ERROR will be returned
EXAMPLE URLS:
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=external_dial&value=7275551212&phone_code=1&search=YES&preview=NO&focus=YES
@@ -263,6 +265,7 @@ ERROR: vtiger callback activity does not exist in vtiger system - 12345
ERROR: phone_number is already in this agents manual dial queue - 6666|7275551211
ERROR: lead_id is not valid - 6666|1234567
ERROR: phone number is not valid - 6666||1234567|
ERROR: phone number lead_id search not found - 6666|7275551212|1234567|
SUCCESS: external_dial function set - 7275551212|6666|1|YES|NO|YES|123456|1232020456|9|TESTING|7275551211|