ViciDial/agc_2-X
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Added AGENTDIRECT feature, allows calls to go to logged-in VICIDIAL agents in their own queue without having to create a separate in-group for each agent. You can transfer calls to this using DIDs or VICIDIAL agents using transfer/conf with the destination user ID in the number-to-dial field and the AGENTDIRECT set as the transfer group.

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git-svn-id: svn://192.168.202.10@1032 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2009-01-15 12:19:42 +00:00
parent 660fd6020c
commit 03a5a4e49a
10 changed files with 242 additions and 148 deletions
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docs/conf_examples/extensions.conf.sample-1.4
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@@ -265,6 +265,7 @@ exten => _*NXXNXXXXXX*3429,6,Voicemail,u2000
; 8. the list_id to insert the new lead under if it is new (and CID/ANI available)
; 9. the phone dialing code to insert with the new lead if new (and CID/ANI available)
; 10. the campaign_id to search within lists if CIDLOOKUPRC
; 11. the user to queue the call to for AGENTDIRECT in-group calls
; inbound VICIDIAL call with CID delivery through T1 PRI
exten => 1234,1,Answer ; Answer the line
exten => 1234,2,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----CL_GALLERIA-----7274515134-----Closer-----park----------999-----1)