Added calls_in_queue_count function to Agent API

git-svn-id: svn://192.168.202.10@2893 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2018-01-24 22:12:30 +00:00
parent 796cc9b2b6
commit 04fe01cd9e
3 changed files with 124 additions and 5 deletions
+24 -1
View File
@@ -1,4 +1,4 @@
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2017-02-20
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2018-01-24
This document describes the functions of an API(Application Programming Interface)
for the VICIDIAL Agent screen. This functionality will be rather limited at first
@@ -34,6 +34,7 @@ call_agent - send a call to connect the agent to their session
pause_code - set a pause code if the agent is paused
audio_playback - basic play/pause/resume/stop/restart audio in agent session
switch_lead - for inbound calls, switches lead_id of live inbound call on agent screen
calls_in_queue_count - display a count of the calls waiting in queue for the specific agent
New scripts:
@@ -885,6 +886,28 @@ SUCCESS: pause_code function sent - 6666
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calls_in_queue_count -
DESCRIPTION:
display a count of the calls waiting in queue for the specific agent
VALUES:
value -
REQUIRED, choices are below:
DISPLAY - displays number of calls in queue that could be sent to this agent
EXAMPLE URLS:
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=calls_in_queue_count&value=DISPLAY
RESPONSES:
ERROR: no user found - 6666
ERROR: agent_user is not logged in - 6666
SUCCESS: calls_in_queue_count - 0
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