diff --git a/bin/AST_inbound_export.pl b/bin/AST_inbound_export.pl new file mode 100644 index 00000000..5d98a44b --- /dev/null +++ b/bin/AST_inbound_export.pl @@ -0,0 +1,486 @@ +#!/usr/bin/perl +# +# AST_inbound_export.pl version: 2.12 +# +# This script is designed to gather inbound call data and dump +# into a tab-delimited text file +# +# /usr/share/astguiclient/AST_inbound_export.pl --ingroups=---ALL--- --start-date=2016-01-01 --end-date=2016-06-30 --debug +# +# Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 +# +# CHANGES +# 161201-1913 - First version based upon AST_list_export.pl +# + +$txt = '.txt'; +$US = '_'; +$MT[0] = ''; +$Q=0; +$DB=0; +$uniqueidLIST='|'; +$ftp_audio_transfer=1; +$NODATEDIR = 0; # Don't use dated directories for audio +$YEARDIR = 1; # put dated directories in a year directory first + +# Default FTP account variables +$VARREPORT_host = '10.0.0.4'; +$VARREPORT_user = 'cron'; +$VARREPORT_pass = 'test'; +$VARREPORT_port = '21'; +$VARREPORT_dir = 'REPORTS'; + +# default CLI values +$campaign = 'TESTCAMP'; +$sale_statuses = 'SALE-UPSELL'; +$outbound_calltime_ignore=0; +$totals_only=0; +$OUTcalls=0; +$OUTtalk=0; +$OUTtalkmin=0; +$INcalls=0; +$INtalk=0; +$INtalkmin=0; +$email_post_audio=0; +$did_only=0; +$vicidial_closer_log='vicidial_closer_log'; + +$secX = time(); +$time = $secX; + ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); +$year = ($year + 1900); +$mon++; +if ($mon < 10) {$mon = "0$mon";} +if ($mday < 10) {$mday = "0$mday";} +if ($hour < 10) {$hour = "0$hour";} +if ($min < 10) {$min = "0$min";} +if ($sec < 10) {$sec = "0$sec";} +$shipdate = "$year-$mon-$mday"; +$shipdate_end = "$year-$mon-$mday"; +$start_date = "$year$mon$mday"; +$end_date = "$year$mon$mday"; +$file_date = "$year$mon$mday-$hour$min$sec"; + + +use Time::Local; + +### find epoch of 2AM today +$TWOAMsec = ( ($secX - ($sec + ($min * 60) + ($hour * 3600) ) ) + 7200); +### find epoch of 2AM yesterday +$TWOAMsecY = ($TWOAMsec - 86400); + +($Tsec,$Tmin,$Thour,$Tmday,$Tmon,$Tyear,$Twday,$Tyday,$Tisdst) = localtime($TWOAMsecY); +$Tyear = ($Tyear + 1900); +$Tmon++; +if ($Tmon < 10) {$Tmon = "0$Tmon";} +if ($Tmday < 10) {$Tmday = "0$Tmday";} +if ($Thour < 10) {$Thour = "0$Thour";} +if ($Tmin < 10) {$Tmin = "0$Tmin";} +if ($Tsec < 10) {$Tsec = "0$Tsec";} + + +# default path to astguiclient configuration file: +$PATHconf = '/etc/astguiclient.conf'; + +open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; +@conf = ; +close(conf); +$i=0; +foreach(@conf) + { + $line = $conf[$i]; + $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; + if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) ) + {$PATHhome = $line; $PATHhome =~ s/.*=//gi;} + if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) + {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} + if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) ) + {$PATHagi = $line; $PATHagi =~ s/.*=//gi;} + if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) ) + {$PATHweb = $line; $PATHweb =~ s/.*=//gi;} + if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) ) + {$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;} + if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) ) + {$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;} + if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) + {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} + if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) + {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} + if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) + {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} + if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) + {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} + if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) + {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} + if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) + {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} + if ( ($line =~ /^VARREPORT_host/) && ($CLIREPORT_host < 1) ) + {$VARREPORT_host = $line; $VARREPORT_host =~ s/.*=//gi;} + if ( ($line =~ /^VARREPORT_user/) && ($CLIREPORT_user < 1) ) + {$VARREPORT_user = $line; $VARREPORT_user =~ s/.*=//gi;} + if ( ($line =~ /^VARREPORT_pass/) && ($CLIREPORT_pass < 1) ) + {$VARREPORT_pass = $line; $VARREPORT_pass =~ s/.*=//gi;} + if ( ($line =~ /^VARREPORT_port/) && ($CLIREPORT_port < 1) ) + {$VARREPORT_port = $line; $VARREPORT_port =~ s/.*=//gi;} + if ( ($line =~ /^VARREPORT_dir/) && ($CLIREPORT_dir < 1) ) + {$VARREPORT_dir = $line; $VARREPORT_dir =~ s/.*=//gi;} + $i++; + } + +# Customized Variables +$server_ip = $VARserver_ip; # Asterisk server IP + + +### begin parsing run-time options ### +if (length($ARGV[0])>1) + { + $i=0; + while ($#ARGV >= $i) + { + $args = "$args $ARGV[$i]"; + $i++; + } + + if ($args =~ /--help/i) + { + print "allowed run time options:\n"; + print " [--start-date=YYYY-MM-DD] = Use date as the start\n"; + print " [--end-date=YYYY-MM-DD] = For more than one day, use start-date as the start\n"; + print " [--ingroups=XXX-YYY] = In-groups that sales will be pulled from. REQUIRED\n"; + print " [--temp-dir=XXX] = If running more than one instance at a time, specify a unique temp directory suffix\n"; + print " [--archive] = user archive table\n"; + print " [--agent-only] = only export calls that went to agents\n"; + print " [--quiet] = quiet\n"; + print " [--test] = test\n"; + print " [--debug] = debugging messages\n"; + print " [--debugX] = Super debugging messages\n"; + print "\n"; + + + exit; + } + else + { + if ($args =~ /--debug/i) + { + $DB=1; + print "\n----- DEBUG MODE -----\n\n"; + } + if ($args =~ /--debugX/i) + { + $DBX=1; + print "\n----- SUPER DEBUG MODE -----\n\n"; + } + if ($args =~ /-quiet/i) + { + $q=1; $Q=1; + } + if ($args =~ /--archive/i) + { + $vicidial_closer_log='vicidial_closer_log_archive'; + if (!$Q) {print "\n----- ARCHIVE TABLE: ($vicidial_closer_log) -----\n\n";} + } + if ($args =~ /--agent-only/i) + { + $agent_only=1; + if (!$Q) {print "\n----- AGENT CALLS ONLY: ($agent_only) -----\n\n";} + } + if ($args =~ /--ingroups=/i) + { + # print "\n|$ARGS|\n\n"; + @data_in = split(/--ingroups=/,$args); + $ingroups = $data_in[1]; + $ingroups =~ s/ .*$//gi; + $ingroupsSQL = $ingroups; + if ($ingroupsSQL =~ /--ALL--/) + { + $ingroupsSQL=''; + } + else + { + if ($ingroupsSQL =~ /-/) + { + $ingroupsSQL =~ s/-/','/gi; + } + $ingroupsSQL = "and campaign_id IN('$ingroupsSQL')"; + } + } + else + { + print "no ingroups defined, exiting.\n"; + exit; + } + if ($args =~ /--start-date=/i) + { + @data_in = split(/--start-date=/,$args); + $shipdate = $data_in[1]; + $shipdate =~ s/ .*//gi; + if ($shipdate =~ /today/) + { + $shipdate="$year-$mon-$mday"; + $time = $TWOAMsec; + } + else + { + if ($shipdate =~ /yesterday/) + { + $shipdate="$Tyear-$Tmon-$Tmday"; + $year = $Tyear; + $mon = $Tmon; + $mday = $Tmday; + $time=$TWOAMsecY; + } + else + { + @cli_date = split("-",$shipdate); + $year = $cli_date[0]; + $mon = $cli_date[1]; + $mday = $cli_date[2]; + $cli_date[1] = ($cli_date[1] - 1); + $time = timelocal(0,0,2,$cli_date[2],$cli_date[1],$cli_date[0]); + } + } + $start_date = $shipdate; + $start_date =~ s/-//gi; + if (!$Q) {print "\n----- DATE OVERRIDE: $shipdate($start_date) -----\n\n";} + } + if ($args =~ /--end-date=/i) + { + @data_in = split(/--end-date=/,$args); + $shipdate_end = $data_in[1]; + $shipdate_end =~ s/ .*//gi; + if ($shipdate_end =~ /today/) + { + $shipdate_end="$year-$mon-$mday"; + $time = $TWOAMsec; + } + else + { + if ($shipdate_end =~ /yesterday/) + { + $shipdate_end="$Tyear-$Tmon-$Tmday"; + $year = $Tyear; + $mon = $Tmon; + $mday = $Tmday; + $time=$TWOAMsecY; + } + else + { + @cli_date = split("-",$shipdate_end); + $year = $cli_date[0]; + $mon = $cli_date[1]; + $mday = $cli_date[2]; + $cli_date[1] = ($cli_date[1] - 1); + $time = timelocal(0,0,2,$cli_date[2],$cli_date[1],$cli_date[0]); + } + } + $end_date = $shipdate_end; + $end_date =~ s/-//gi; + if (!$Q) {print "\n----- END DATE OVERRIDE: $shipdate_end($end_date) -----\n\n";} + } + else + { + $shipdate_end = $shipdate; + $end_date = $start_date; + } + if ($args =~ /--test/i) + { + $T=1; $TEST=1; + print "\n----- TESTING -----\n\n"; + } + } + } +else + { + print "no command line options set, exiting.\n"; + exit; + } +### end parsing run-time options ### + + + +if (length($ingroups) < 1) + { + print "no ingroups defined, exiting..."; + exit; + } + +if (!$Q) + { + print "\n\n\n\n\n\n\n\n\n\n\n\n-- AST_inbound_export.pl --\n\n"; + print "This program is designed to gather ingroup log records including vicidial_list fields and export them to a data file. \n"; + print "\n"; + print "Ingroups: $ingroups $ingroupsSQL\n"; + print "Start Date: $shipdate\n"; + print "End Date: $shipdate_end\n"; + print "\n"; + } + + +if (!$VARDB_port) {$VARDB_port='3306';} + + +use DBI; + +$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") + or die "Couldn't connect to database: " . DBI->errstr; + +$dbhB = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") + or die "Couldn't connect to database: " . DBI->errstr; + +$TOTAL_CALLS=0; +$TOTAL_LEADS=0; +$SKIP_LEAD=0; + + +########################################################################### +########### CURRENT DAY SALES GATHERING inbound vicidial_closer_log ###### +########################################################################### +$stmtA = "SELECT lead_id,call_date,length_in_sec,phone_number,status,user,campaign_id from $vicidial_closer_log where call_date >= \"$shipdate 00:00:00\" and call_date <= \"$shipdate_end 23:59:59\" $ingroupsSQL;"; +$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; +$sthA->execute or die "executing: $stmtA ", $dbhA->errstr; +$sthArows=$sthA->rows; +$rec_count=0; + if ($DB) {print "$sthArows|$stmtA|\n";} +while ($sthArows > $rec_count) + { + @aryA = $sthA->fetchrow_array; + $lead_id = $aryA[0]; + $call_date = $aryA[1]; + $length_in_sec = $aryA[2]; + $phone_number = $aryA[3]; + $status = $aryA[4]; + $user = $aryA[5]; + $campaign_id = $aryA[6]; + + $look_up_lead=1; + if ($agent_only > 0) + { + if ( ($user =~ /VDAD|VDIC|VDCL/) || (length($user)<1) ) + { + $look_up_lead=0; + $SKIP_LEAD++; + } + } + if ($look_up_lead > 0) + { + &select_format_loop; + $TOTAL_CALLS++; + } + + $rec_count++; + } +$sthA->finish(); + + +### calculate time to run script ### +$secY = time(); +$secZ = ($secY - $secX); +$secZm = ($secZ /60); + +if (!$Q) {print "SALES EXPORT FOR $ingroups ($PATHhome/$file_date$US$ingroups.txt)\n";} +if (!$Q) {print "Total records scanned: $rec_count\n";} +if (!$Q) {print "TOTAL CALLS: $TOTAL_CALLS\n";} +if (!$Q) {print "TOTAL LEADS: $TOTAL_LEADS\n";} +if (!$Q) {print "SKIPPED RECORDS: $SKIP_LEAD\n";} +if (!$Q) {print "script execution time in seconds: $secZ minutes: $secZm\n";} + + + + +### Subroutine for formatting of the output ### +sub select_format_loop + { + $str=''; + $full_name=''; + $vendor_lead_code=''; + $list_id=''; + $first_name=''; + $last_name=''; + $address1=''; + $address2=''; + $address3=''; + $city=''; + $state=''; + $country_code=''; + $security_phrase=''; + + $stmtB = "SELECT full_name from vicidial_users where user='$user';"; + $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; + $sthB->execute or die "executing: $stmtB ", $dbhB->errstr; + $sthBrows=$sthB->rows; + if ($DBX) {print "$sthBrows|$stmtB|\n";} + if ($sthBrows > 0) + { + @aryB = $sthB->fetchrow_array; + $full_name = $aryB[0]; + } + $sthB->finish(); + + $stmtB = "SELECT vendor_lead_code,list_id,first_name,last_name,address1,address2,address3,city,state,country_code,security_phrase from vicidial_list where lead_id=$lead_id;"; + $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; + $sthB->execute or die "executing: $stmtB ", $dbhB->errstr; + $sthBrows=$sthB->rows; + if ($DBX) {print "$sthBrows|$stmtB|\n";} + if ($sthBrows > 0) + { + @aryB = $sthB->fetchrow_array; + $vendor_lead_code = $aryB[0]; + $list_id = $aryB[1]; + $first_name = $aryB[2]; + $last_name = $aryB[3]; + $address1 = $aryB[4]; + $address2 = $aryB[5]; + $address3 = $aryB[6]; + $city = $aryB[7]; + $state = $aryB[8]; + $country_code = $aryB[9]; + $security_phrase = $aryB[10]; + $TOTAL_LEADS++; + } + $sthB->finish(); + + $call_data = "$call_date\t$phone_number\t$status\t$user\t$full_name\t$campaign_id\t$vendor_lead_code\t$list_id\t$first_name\t$last_name\t$address1\t$address2\t$address3\t$city\t$state\t$country_code\t$security_phrase\t$length_in_sec"; + + $Ealert .= "$TOTAL_LEADS $rec_countB $call_data\n"; + + if ($DBX) {print "$TOTAL_LEADS $rec_countB $call_data\n";} + + open(Sout, ">>$PATHhome/$file_date$US$ingroups.txt") + || die "Can't open $file_date$US$ingroups.txt: $!\n"; + print Sout "$call_data\n"; + close(Sout); + + + if ($DB > 0) + { + if ($rec_count =~ /100$/i) {print STDERR " G*THER $rec_count\r";} + if ($rec_count =~ /200$/i) {print STDERR " GA*HER $rec_count\r";} + if ($rec_count =~ /300$/i) {print STDERR " GAT*ER $rec_count\r";} + if ($rec_count =~ /400$/i) {print STDERR " GATH*R $rec_count\r";} + if ($rec_count =~ /500$/i) {print STDERR " GATHE* $rec_count\r";} + if ($rec_count =~ /600$/i) {print STDERR " GATH*R $rec_count\r";} + if ($rec_count =~ /700$/i) {print STDERR " GAT*ER $rec_count\r";} + if ($rec_count =~ /800$/i) {print STDERR " GA*HER $rec_count\r";} + if ($rec_count =~ /900$/i) {print STDERR " G*THER $rec_count\r";} + if ($rec_count =~ /000$/i) {print STDERR " *ATHER $rec_count\r";} + if ($rec_count =~ /000$/i) {print " |$rec_count|$TOTAL_LEADS| |$lead_id|\n";} + } + } + +exit; + +# if ($DB > 0) +# { +# if ($rec_count =~ /10$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /20$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /30$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /40$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /50$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /60$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /70$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /80$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /90$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /00$/i) {print STDERR " * $rec_count\r";} +# if ($rec_count =~ /00$/i) {print " |$rec_count|$TOTAL_SALES|$CALLTIME_KICK|$TOTAL_RECORDINGS| |$lead_id|\n";} +# }