ViciDial/agc_2-X
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Added a campaign feature to allow an agent to search for a lead while on an

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inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2012-12-06 22:45:00 +00:00
parent fa36f0aaea
commit 09e064cd87
8 changed files with 1167 additions and 27 deletions
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extras/MySQL_AST_CREATE_tables.sql
+4 -3
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@@ -585,7 +585,7 @@ agent_choose_blended ENUM('0','1') default '1',
realtime_block_user_info ENUM('0','1') default '0',
custom_fields_modify ENUM('0','1') default '0',
force_change_password ENUM('Y','N') default 'N',
agent_lead_search_override ENUM('NOT_ACTIVE','ENABLED','DISABLED') default 'NOT_ACTIVE',
agent_lead_search_override ENUM('NOT_ACTIVE','ENABLED','LIVE_CALL_INBOUND','LIVE_CALL_INBOUND_AND_MANUAL','DISABLED') default 'NOT_ACTIVE',
modify_shifts ENUM('1','0') default '0',
modify_phones ENUM('1','0') default '0',
modify_carriers ENUM('1','0') default '0',
@@ -823,7 +823,7 @@ lead_order_randomize ENUM('Y','N') default 'N',
lead_order_secondary ENUM('LEAD_ASCEND','LEAD_DESCEND','CALLTIME_ASCEND','CALLTIME_DESCEND') default 'LEAD_ASCEND',
per_call_notes ENUM('ENABLED','DISABLED') default 'DISABLED',
my_callback_option ENUM('CHECKED','UNCHECKED') default 'UNCHECKED',
agent_lead_search ENUM('ENABLED','DISABLED') default 'DISABLED',
agent_lead_search ENUM('ENABLED','LIVE_CALL_INBOUND','LIVE_CALL_INBOUND_AND_MANUAL','DISABLED') default 'DISABLED',
agent_lead_search_method VARCHAR(30) default 'CAMPLISTS_ALL',
queuemetrics_phone_environment VARCHAR(20) default '',
auto_pause_precall ENUM('Y','N') default 'N',
@@ -2994,6 +2994,7 @@ INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,cate
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('LRERR','Outbound Local Channel Res Err','N','Y','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('QCFAIL','QC_FAIL_CALLBK','N','Y','QC','N','N','Y','N','N','Y','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('ADCT','Disconnected Number Temporary','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed) values('LSMERG','Agent lead search old lead merge','N','N','UNDEFINED','N','N','N','N','N','N','N');
INSERT INTO vicidial_qc_codes (code,code_name,qc_result_type) VALUES ('QCPASS','PASS','PASS');
INSERT INTO vicidial_qc_codes (code,code_name,qc_result_type) VALUES ('QCFAIL','FAIL','FAIL');
@@ -3004,4 +3005,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version';
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1335',db_schema_update_date=NOW();
UPDATE system_settings SET db_schema_version='1336',db_schema_update_date=NOW();