From 0c56918ab7977bebb247373da487a913132841ae Mon Sep 17 00:00:00 2001 From: mattf Date: Sun, 3 Jan 2016 02:41:21 +0000 Subject: [PATCH] Added options in In-Groups and Campaigns to allow for the agent recordings to be initiated by the routing process instead of at the agent screen Fixed issues with non-ascii leads loading git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a --- UPGRADE | 5 + agi/agi-VDAD_ALL_inbound.agi | 152 +++++++++++- agi/agi-VDAD_ALL_outbound.agi | 234 ++++++++++++++++++- bin/AST_flush_DBqueue.pl | 26 ++- extras/MySQL_AST_CREATE_tables.sql | 21 +- extras/upgrade_2.12.sql | 19 ++ www/agc/manager_send.php | 198 +++++++++------- www/agc/vicidial.php | 28 ++- www/vicidial/admin.php | 49 ++-- www/vicidial/admin_listloader_fourth_gen.php | 10 +- www/vicidial/admin_modify_lead.php | 65 ++++-- www/vicidial/help.php | 11 + www/vicidial/options-example.php | 7 +- www/vicidial/sheet2tab.pl | 4 +- 14 files changed, 673 insertions(+), 156 deletions(-) diff --git a/UPGRADE b/UPGRADE index 189c6ce1..18d7ed9b 100644 --- a/UPGRADE +++ b/UPGRADE @@ -221,6 +221,11 @@ OTHER CHANGES: 55. Added Agent Allowed Chat Groups to User Groups to allow restriction of only agent to agent chatting by itself. +56. Added options in In-Groups and Campaigns to allow for the agent recordings + to be initiated by the routing process instead of at the agent screen. + This only works for inbound and auto-dial outbound calls for in-groups + and campaigns that are set to ALLCALLS or ALLFORCE recording. + diff --git a/agi/agi-VDAD_ALL_inbound.agi b/agi/agi-VDAD_ALL_inbound.agi index 6c78f7dd..af16b4ed 100644 --- a/agi/agi-VDAD_ALL_inbound.agi +++ b/agi/agi-VDAD_ALL_inbound.agi @@ -82,7 +82,7 @@ #exten => _99909*.,2,AGI(agi-VDAD_ALL_inbound.agi) #exten => _99909*.,3,Hangup # -# Copyright (C) 2015 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 # # changes: # 70828-0924 - First Build @@ -200,6 +200,7 @@ # 150804-1718 - Added _lead_reset options # 150812-2004 - Changed maximum time since last agent update to route a call to and agent from 5 to 7 seconds # 151004-0815 - Fixed issue with recording vicidial_id for remote agent calls, now set to closecallid +# 160101-1525 - Added routing_initiated_recordings # $script = 'agi-VDAD_ALL_inbound.agi'; @@ -724,7 +725,7 @@ $affected_rows = $dbhA->do($stmtA); ### Grab inbound groups values from the database $cbc=0; -$stmtA = "SELECT call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,drop_call_seconds,drop_action,drop_exten,next_agent_call,voicemail_ext,queue_priority,drop_inbound_group,afterhours_xfer_group,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,no_agent_no_queue,no_agent_action,no_agent_action_value,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,active,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,ingroup_recording_override,ingroup_rec_filename,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,max_calls_method,max_calls_count,max_calls_action,populate_lead_ingroup,na_call_url,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset FROM vicidial_inbound_groups where group_id = '$channel_group';"; +$stmtA = "SELECT call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,drop_call_seconds,drop_action,drop_exten,next_agent_call,voicemail_ext,queue_priority,drop_inbound_group,afterhours_xfer_group,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,no_agent_no_queue,no_agent_action,no_agent_action_value,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,active,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,ingroup_recording_override,ingroup_rec_filename,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,max_calls_method,max_calls_count,max_calls_action,populate_lead_ingroup,na_call_url,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,routing_initiated_recordings FROM vicidial_inbound_groups where group_id = '$channel_group';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; @@ -822,6 +823,7 @@ if ($sthArows > 0) $nanq_lead_reset = $aryA[80]; $wait_time_lead_reset = $aryA[81]; $hold_time_lead_reset = $aryA[82]; + $routing_initiated_recordings = $aryA[83]; $custom_call_id=''; if ($uniqueid_status_display =~ /ENABLED/) @@ -1480,7 +1482,7 @@ if ( ( ( ( ($hm < $ct_default_start) || ($hm > $ct_default_stop) ) && ($hm >= $c $stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;"; $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='02019'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; - if ($AGILOG) {$agi_string = "-- AH VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;} + if ($AGILOG) {$agi_string = "-- AH VDCL vac record deleted: |$affected_rows| $channel_group|"; &agi_output;} if ($AGILOG) {$agi_string = "-- AH action: |$after_hours_action|$after_hours_exten|$after_hours_message_filename|$after_hours_voicemail|"; &agi_output;} if ($after_hours_action =~ /EXTENSION|VOICEMAIL|IN_GROUP|CALLMENU|VMAIL_NO_INST/) @@ -1717,7 +1719,7 @@ if ( ( ($no_agent_no_queue =~ /Y|NO_PAUSED/) || ($MCnanque_override > 0) ) && ($ $stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;"; $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='02107'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; - if ($AGILOG) {$agi_string = "-- NA VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;} + if ($AGILOG) {$agi_string = "-- NA VDCL vac record deleted: |$affected_rows| $channel_group|"; &agi_output;} if ($no_agent_action =~ /CALLMENU|INGROUP|DID|EXTENSION|VOICEMAIL|VMAIL_NO_INST/) { @@ -2642,6 +2644,138 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override $stmtA = "UNLOCK TABLES;"; my $LOCKaffected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='02060'; $MEL_aff_rows=$LOCKaffected_rows; &mysql_error_logging; + + if ( ($routing_initiated_recordings =~ /Y/) && ($found_agents > 0) && ($VDADon_hook_agent !~ /Y/) && ($CAMP_callorder !~ /ring_all$/i) && ($VDADextension !~ /^R\//)) + { + ### BEGIN routing-initiated agent call recording for ALLCALLS/ALLFORCE ### + + ### get the recording settings for the campaign that this user is logged into + if (length($log_campaign) > 0) + { + $stmtA = "SELECT campaign_recording,campaign_rec_filename,campaign_rec_exten FROM vicidial_campaigns where campaign_id='$log_campaign';"; + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $CAMPingroup_recording_override = $aryA[0]; + $CAMPcampaign_rec_filename = $aryA[1]; + $recording_exten = $aryA[2]; + } + $sthA->finish(); + } + if ( (length($log_campaign) > 0) && ($ingroup_recording_override =~ /DISABLED/) ) + {$ingroup_recording_override = $CAMPingroup_recording_override;} + if ( (length($log_campaign) > 0) && (length($campaign_rec_filename) < 8) ) + {$campaign_rec_filename = $CAMPcampaign_rec_filename;} + ### look for the recording settings for the start user of this user + if (length($VDADuser) > 0) + { + $stmtA = "SELECT vicidial_recording_override,vicidial_recording FROM vicidial_users where user='$VDADuser';"; + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArowsVUrec=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArowsVUrec; &mysql_error_logging; + if ($sthArowsVUrec > 0) + { + @aryA = $sthA->fetchrow_array; + if ($aryA[0] !~ /DISABLED/) + {$ingroup_recording_override = $aryA[0];} + if ($aryA[1] < 1) + {$ingroup_recording_override = 'NONE';} + } + $sthA->finish(); + } + + ### if recording is enabled then start recording on this call before sending to a remote agent + if ($ingroup_recording_override =~ /ALLCALLS|ALLFORCE/) + { + $stmtA = "SELECT vendor_lead_code FROM vicidial_list where lead_id='$insert_lead_id';"; + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $vendor_lead_code = $aryA[0]; + } + $sthA->finish(); + + # get date/time + ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); + $year = ($year + 1900); + $Tyear = ($year - 2000); + $mon++; + if ($mon < 10) {$mon = "0$mon";} + if ($mday < 10) {$mday = "0$mday";} + if ($hour < 10) {$hour = "0$hour";} + if ($min < 10) {$min = "0$min";} + if ($sec < 10) {$sec = "0$sec";} + + $now_date_epoch = time(); + $now_date = "$year-$mon-$mday $hour:$min:$sec"; + $recdate = "$year$mon$mday-$hour$min$sec"; + $tinydate = "$Tyear$mon$mday$hour$min$sec"; + + $campaign_rec_filename =~ s/CAMPAIGN/$log_campaign/gi; + $campaign_rec_filename =~ s/INGROUP/$channel_group/gi; + $campaign_rec_filename =~ s/CUSTPHONE/$phone_number/gi; + $campaign_rec_filename =~ s/FULLDATE/$recdate/gi; + $campaign_rec_filename =~ s/TINYDATE/$tinydate/gi; + $campaign_rec_filename =~ s/EPOCH/$now_date_epoch/gi; + $campaign_rec_filename =~ s/AGENT/$VDADuser/gi; + $campaign_rec_filename =~ s/VENDORLEADCODE/$vendor_lead_code/gi; + $campaign_rec_filename =~ s/LEADID/$insert_lead_id/gi; + $campaign_rec_filename =~ s/CALLID/$callerid/gi; + $campaign_rec_filename =~ s/\"|\'//gi; + + $conf_silent_prefix='5'; + $channelrec = "Local/" . $conf_silent_prefix . '' . $VDADconf_exten . "@" . $ext_context; + + ### insert a record into the recording_log table + $stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user,vicidial_id) values('$channelrec','$VDADserver_ip','$recording_exten','$now_date','$now_date_epoch','$campaign_rec_filename','$insert_lead_id','$VDADuser','$insert_close_id')"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + $stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;"; + $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $stmtA=$stmtB; $mysql_count='02XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $recording_id = $aryA[0]; + } + $sthA->finish(); + + if ($campaign_rec_filename =~ /RECID/) + { + $campaign_rec_filename =~ s/RECID/$recording_id/gi; + + $stmtA = "UPDATE recording_log SET filename='$campaign_rec_filename' where recording_id='$recording_id';"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + } + + $stmtA="INSERT INTO vicidial_manager values('','','$now_date','NEW','N','$VDADserver_ip','','Originate','$campaign_rec_filename','Channel: $channelrec','Context: $ext_context','Exten: $recording_exten','Priority: 1','Callerid: $campaign_rec_filename','','','','','');"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + + $stmtB = "INSERT INTO routing_initiated_recordings (recording_id,filename,launch_time,lead_id,vicidial_id,user,processed) values('$recording_id','$campaign_rec_filename','$now_date','$insert_lead_id','$insert_close_id','$VDADuser','0')"; + $affected_rowsB = $dbhA->do($stmtB); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rowsB; &mysql_error_logging; + + $stmtC = "UPDATE vicidial_live_agents SET external_recording='$recording_id' where user='$VDADuser';"; + $affected_rowsC = $dbhA->do($stmtC); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rowsC; &mysql_error_logging; + + if ($AGILOG) {$agi_string = "-- ROUTING INITIATED RECORDING STARTED : |$affected_rows|$recording_id|$campaign_rec_filename|$stmtA| |$affected_rowsB|$stmtB| |$affected_rowsC|$stmtC|"; &agi_output;} + } + ### END routing-initiated agent call recording for ALLCALLS/ALLFORCE ### + } } @@ -3424,7 +3558,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override $recdate = "$year$mon$mday-$hour$min$sec"; $tinydate = "$Tyear$mon$mday$hour$min$sec"; - $campaign_rec_filename =~ s/CAMPAIGN/$VDADcampaign/gi; + $campaign_rec_filename =~ s/CAMPAIGN/$log_campaign/gi; $campaign_rec_filename =~ s/INGROUP/$channel_group/gi; $campaign_rec_filename =~ s/CUSTPHONE/$phone_number/gi; $campaign_rec_filename =~ s/FULLDATE/$recdate/gi; @@ -3582,7 +3716,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override $stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;"; $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='02075'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; - if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;} + if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $channel_group|"; &agi_output;} if ($drop_seconds < 1) {$drop_seconds = $drop_timer;} @@ -4334,7 +4468,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override $stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;"; $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='02090'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; - if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;} + if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $channel_group|"; &agi_output;} $called_since_last_resetSQL=''; if ( ($wait_time_option =~ /VOICEMAIL|HANGUP|MESSAGE|VMAIL_NO_INST/) && ($wait_time_lead_reset =~ /Y/) ) @@ -4777,7 +4911,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override $stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;"; $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='02090'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; - if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;} + if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $channel_group|"; &agi_output;} $called_since_last_resetSQL=''; if ( ($hold_time_option =~ /VOICEMAIL|HANGUP|MESSAGE|VMAIL_NO_INST/) && ($hold_time_lead_reset =~ /Y/) ) @@ -5148,7 +5282,7 @@ if ( ($drop_timer > $DROP_TIME) || ($MCdrop_override > 0) ) $stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;"; $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='02099'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; - if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;} + if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $channel_group|"; &agi_output;} $stmtA = "UPDATE vicidial_closer_log set status='$DRstatus',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',queue_seconds='$drop_seconds',term_reason='$DRterm' where lead_id='$insert_lead_id' order by start_epoch desc limit 1;"; $affected_rows = $dbhA->do($stmtA); diff --git a/agi/agi-VDAD_ALL_outbound.agi b/agi/agi-VDAD_ALL_outbound.agi index 6f480b4a..a45316e5 100644 --- a/agi/agi-VDAD_ALL_outbound.agi +++ b/agi/agi-VDAD_ALL_outbound.agi @@ -46,7 +46,7 @@ #exten => 8366,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT-----DNC) #exten => 8366,5,Hangup # -# Copyright (C) 2015 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 # # changes: # 80218-2027 - First Build @@ -113,6 +113,7 @@ # 141211-1635 - Added cpd_unknown_action campaign option and list_id added to AST_send_URL calls # 141219-1219 - Fixed issue related to QM logging # 150928-1822 - Added dnc logging +# 160101-1528 - Added routing_initiated_recordings # $script = 'agi-VDAD_ALL_outbound.agi'; @@ -630,7 +631,7 @@ if ($VDACaffected_rows > 0) ##### END - Max call stats ### Grab campaign values from the database - $stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group,use_internal_dnc,use_campaign_dnc,cpd_amd_action,am_message_exten,three_way_call_cid,campaign_cid,survey_first_audio_file,survey_opt_in_audio_file,survey_ni_audio_file,survey_third_audio_file,survey_fourth_audio_file,extension_appended_cidname,queue_priority,closer_campaigns,queuemetrics_phone_environment,campaign_recording,campaign_rec_filename,safe_harbor_audio,safe_harbor_menu_id,survey_recording,safe_harbor_audio_field,use_other_campaign_dnc,cpd_unknown_action FROM vicidial_campaigns where campaign_id = '$VDADcampaign';"; + $stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group,use_internal_dnc,use_campaign_dnc,cpd_amd_action,am_message_exten,three_way_call_cid,campaign_cid,survey_first_audio_file,survey_opt_in_audio_file,survey_ni_audio_file,survey_third_audio_file,survey_fourth_audio_file,extension_appended_cidname,queue_priority,closer_campaigns,queuemetrics_phone_environment,campaign_recording,campaign_rec_filename,safe_harbor_audio,safe_harbor_menu_id,survey_recording,safe_harbor_audio_field,use_other_campaign_dnc,cpd_unknown_action,routing_initiated_recordings,campaign_rec_exten FROM vicidial_campaigns where campaign_id = '$VDADcampaign';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; @@ -671,6 +672,8 @@ if ($VDACaffected_rows > 0) $safe_harbor_audio_field = $aryA[27]; $use_other_campaign_dnc = $aryA[28]; $cpd_unknown_action = $aryA[29]; + $routing_initiated_recordings = $aryA[30]; + $campaign_rec_exten = $aryA[31]; if (length($closer_campaigns) > 2) { $closer_campaigns =~ s/^ | -$//gi; @@ -2375,6 +2378,7 @@ while ($drop_timer <= $DROP_TIME) $VDADuser = $aryA[1]; $VDADextension = $aryA[2]; $ra_user = $aryA[3]; + $VDADserver_ip = $VARserver_ip; $rec_count++; } $sthA->finish(); @@ -2403,6 +2407,7 @@ while ($drop_timer <= $DROP_TIME) $VDADuser = $aryA[1]; $VDADextension = $aryA[2]; $ra_user = $aryA[3]; + $VDADserver_ip = $VARserver_ip; $rec_count++; } $sthA->finish(); @@ -2575,6 +2580,115 @@ while ($drop_timer <= $DROP_TIME) ### END REMOTE AGENT SECTION else { + if ($routing_initiated_recordings =~ /Y/) + { + ### BEGIN routing-initiated agent call recording for ALLCALLS/ALLFORCE ### + + ### look for the recording settings for the user + if (length($VDADuser) > 0) + { + $stmtA = "SELECT vicidial_recording_override,vicidial_recording FROM vicidial_users where user='$VDADuser';"; + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArowsVUrec=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArowsVUrec; &mysql_error_logging; + if ($sthArowsVUrec > 0) + { + @aryA = $sthA->fetchrow_array; + if ($aryA[0] !~ /DISABLED/) + {$campaign_recording = $aryA[0];} + if ($aryA[1] < 1) + {$campaign_recording = 'NONE';} + } + $sthA->finish(); + } + + ### if recording is enabled then start recording on this call before sending to a remote agent + if ($campaign_recording =~ /ALLCALLS|ALLFORCE/) + { + $stmtA = "SELECT vendor_lead_code FROM vicidial_list where lead_id='$CIDlead_id';"; + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $vendor_lead_code = $aryA[0]; + } + $sthA->finish(); + + # get date/time + ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); + $year = ($year + 1900); + $Tyear = ($year - 2000); + $mon++; + if ($mon < 10) {$mon = "0$mon";} + if ($mday < 10) {$mday = "0$mday";} + if ($hour < 10) {$hour = "0$hour";} + if ($min < 10) {$min = "0$min";} + if ($sec < 10) {$sec = "0$sec";} + + $now_date_epoch = time(); + $now_date = "$year-$mon-$mday $hour:$min:$sec"; + $recdate = "$year$mon$mday-$hour$min$sec"; + $tinydate = "$Tyear$mon$mday$hour$min$sec"; + + $campaign_rec_filename =~ s/CAMPAIGN/$VDADcampaign/gi; + $campaign_rec_filename =~ s/CUSTPHONE/$VDADphone/gi; + $campaign_rec_filename =~ s/FULLDATE/$recdate/gi; + $campaign_rec_filename =~ s/TINYDATE/$tinydate/gi; + $campaign_rec_filename =~ s/EPOCH/$now_date_epoch/gi; + $campaign_rec_filename =~ s/AGENT/$VDADuser/gi; + $campaign_rec_filename =~ s/VENDORLEADCODE/$vendor_lead_code/gi; + $campaign_rec_filename =~ s/LEADID/$CIDlead_id/gi; + $campaign_rec_filename =~ s/CALLID/$callerid/gi; + $campaign_rec_filename =~ s/\"|\'//gi; + + $conf_silent_prefix='5'; + $channelrec = "Local/" . $conf_silent_prefix . '' . $VDADconf_exten . "@" . $ext_context; + + ### insert a record into the recording_log table + $stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user,vicidial_id) values('$channelrec','$VDADserver_ip','$campaign_rec_exten','$now_date','$now_date_epoch','$campaign_rec_filename','$CIDlead_id','$VDADuser','$uniqueid')"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + $stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;"; + $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $stmtA=$stmtB; $mysql_count='02XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $recording_id = $aryA[0]; + } + $sthA->finish(); + + if ($campaign_rec_filename =~ /RECID/) + { + $campaign_rec_filename =~ s/RECID/$recording_id/gi; + + $stmtA = "UPDATE recording_log SET filename='$campaign_rec_filename' where recording_id='$recording_id';"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + } + + $stmtA="INSERT INTO vicidial_manager values('','','$now_date','NEW','N','$VDADserver_ip','','Originate','$campaign_rec_filename','Channel: $channelrec','Context: $ext_context','Exten: $campaign_rec_exten','Priority: 1','Callerid: $campaign_rec_filename','','','','','');"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + + $stmtB = "INSERT INTO routing_initiated_recordings (recording_id,filename,launch_time,lead_id,vicidial_id,user,processed) values('$recording_id','$campaign_rec_filename','$now_date','$CIDlead_id','$uniqueid','$VDADuser','0')"; + $affected_rowsB = $dbhA->do($stmtB); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rowsB; &mysql_error_logging; + + $stmtC = "UPDATE vicidial_live_agents SET external_recording='$recording_id' where user='$VDADuser';"; + $affected_rowsC = $dbhA->do($stmtC); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rowsC; &mysql_error_logging; + + if ($AGILOG) {$agi_string = "-- ROUTING INITIATED RECORDING STARTED : |$affected_rows|$recording_id|$campaign_rec_filename|$stmtA| |$affected_rowsB|$stmtB| |$affected_rowsC|$stmtC|"; &agi_output;} + } + ### END routing-initiated agent call recording for ALLCALLS/ALLFORCE ### + } if ($extension_appended_cidname =~ /Y/) { $eac_cbc=0; @@ -3004,7 +3118,7 @@ while ($drop_timer <= $DROP_TIME) } } - ### format the remote server dialstring to get the call to the overflow agent meetme room + ### format the server dialstring to get the call to the agent meetme room on that server $S='*'; $VDADremDIALstr=''; if( $VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ ) @@ -3180,6 +3294,116 @@ while ($drop_timer <= $DROP_TIME) ### END REMOTE AGENT SECTION else { + if ($routing_initiated_recordings =~ /Y/) + { + ### BEGIN routing-initiated agent call recording for ALLCALLS/ALLFORCE ### + + ### look for the recording settings for the user + if (length($VDADuser) > 0) + { + $stmtA = "SELECT vicidial_recording_override,vicidial_recording FROM vicidial_users where user='$VDADuser';"; + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArowsVUrec=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArowsVUrec; &mysql_error_logging; + if ($sthArowsVUrec > 0) + { + @aryA = $sthA->fetchrow_array; + if ($aryA[0] !~ /DISABLED/) + {$campaign_recording = $aryA[0];} + if ($aryA[1] < 1) + {$campaign_recording = 'NONE';} + } + $sthA->finish(); + } + + ### if recording is enabled then start recording on this call before sending to a remote agent + if ($campaign_recording =~ /ALLCALLS|ALLFORCE/) + { + $stmtA = "SELECT vendor_lead_code FROM vicidial_list where lead_id='$CIDlead_id';"; + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $mysql_count='01XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $vendor_lead_code = $aryA[0]; + } + $sthA->finish(); + + # get date/time + ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); + $year = ($year + 1900); + $Tyear = ($year - 2000); + $mon++; + if ($mon < 10) {$mon = "0$mon";} + if ($mday < 10) {$mday = "0$mday";} + if ($hour < 10) {$hour = "0$hour";} + if ($min < 10) {$min = "0$min";} + if ($sec < 10) {$sec = "0$sec";} + + $now_date_epoch = time(); + $now_date = "$year-$mon-$mday $hour:$min:$sec"; + $recdate = "$year$mon$mday-$hour$min$sec"; + $tinydate = "$Tyear$mon$mday$hour$min$sec"; + + $campaign_rec_filename =~ s/CAMPAIGN/$VDADcampaign/gi; + $campaign_rec_filename =~ s/CUSTPHONE/$VDADphone/gi; + $campaign_rec_filename =~ s/FULLDATE/$recdate/gi; + $campaign_rec_filename =~ s/TINYDATE/$tinydate/gi; + $campaign_rec_filename =~ s/EPOCH/$now_date_epoch/gi; + $campaign_rec_filename =~ s/AGENT/$VDADuser/gi; + $campaign_rec_filename =~ s/VENDORLEADCODE/$vendor_lead_code/gi; + $campaign_rec_filename =~ s/LEADID/$CIDlead_id/gi; + $campaign_rec_filename =~ s/CALLID/$callerid/gi; + $campaign_rec_filename =~ s/\"|\'//gi; + + $conf_silent_prefix='5'; + $channelrec = "Local/" . $conf_silent_prefix . '' . $VDADconf_exten . "@" . $ext_context; + + ### insert a record into the recording_log table + $stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user,vicidial_id) values('$channelrec','$VDADserver_ip','$campaign_rec_exten','$now_date','$now_date_epoch','$campaign_rec_filename','$CIDlead_id','$VDADuser','$uniqueid')"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + $stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;"; + $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $dbhP=$dbhA; $stmtA=$stmtB; $mysql_count='02XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging; + if ($sthArows > 0) + { + @aryA = $sthA->fetchrow_array; + $recording_id = $aryA[0]; + } + $sthA->finish(); + + if ($campaign_rec_filename =~ /RECID/) + { + $campaign_rec_filename =~ s/RECID/$recording_id/gi; + + $stmtA = "UPDATE recording_log SET filename='$campaign_rec_filename' where recording_id='$recording_id';"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + } + + $stmtA="INSERT INTO vicidial_manager values('','','$now_date','NEW','N','$VDADserver_ip','','Originate','$campaign_rec_filename','Channel: $channelrec','Context: $ext_context','Exten: $campaign_rec_exten','Priority: 1','Callerid: $campaign_rec_filename','','','','','');"; + $affected_rows = $dbhA->do($stmtA); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; + + $stmtB = "INSERT INTO routing_initiated_recordings (recording_id,filename,launch_time,lead_id,vicidial_id,user,processed) values('$recording_id','$campaign_rec_filename','$now_date','$CIDlead_id','$uniqueid','$VDADuser','0')"; + $affected_rowsB = $dbhA->do($stmtB); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rowsB; &mysql_error_logging; + + $stmtC = "UPDATE vicidial_live_agents SET external_recording='$recording_id' where user='$VDADuser';"; + $affected_rowsC = $dbhA->do($stmtC); + $dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$affected_rowsC; &mysql_error_logging; + + if ($AGILOG) {$agi_string = "-- ROUTING INITIATED RECORDING STARTED : |$affected_rows|$recording_id|$campaign_rec_filename|$stmtA| |$affected_rowsB|$stmtB| |$affected_rowsC|$stmtC|"; &agi_output;} + } + ### END routing-initiated agent call recording for ALLCALLS/ALLFORCE ### + } + if ($extension_appended_cidname =~ /Y/) { $eac_cbc=0; @@ -3993,7 +4217,7 @@ sub trigger_transfer_process # $BEGIN='BEGIN'; # # $CLI = "/usr/bin/date >> $PRSTESTfile &"; - # $CLI = "/root/phone.pl $insert_lead_id$DS$insert_close_id$DS$CLInow_date$DS$VDADuser$DS$phone_number$DS$DS$BEGIN$DS >> $PRSTESTfile &"; + # $CLI = "/root/phone.pl $CIDlead_id$DS$uniqueid$DS$CLInow_date$DS$VDADuser$DS$phone_number$DS$DS$BEGIN$DS >> $PRSTESTfile &"; # # `$CLI`; # @@ -4002,7 +4226,7 @@ sub trigger_transfer_process # ### open the log file for writing ### # open(Pout, ">>$PRSLOGfile") # || die "Can't open $AGILOGfile: $!\n"; - # print Pout "$now_date|$VDADconf_exten|$VDADuser|$VDADextension|$insert_lead_id|$phone_number|$insert_close_id|$channel_group|$drop_timer|$CLI|\n"; + # print Pout "$now_date|$VDADconf_exten|$VDADuser|$VDADextension|$CIDlead_id|$phone_number|$uniqueid|$channel_group|$drop_timer|$CLI|\n"; # close(Pout); # } } diff --git a/bin/AST_flush_DBqueue.pl b/bin/AST_flush_DBqueue.pl index 8abc5c93..dc4a08a4 100644 --- a/bin/AST_flush_DBqueue.pl +++ b/bin/AST_flush_DBqueue.pl @@ -9,7 +9,7 @@ # !!!!!!!! IMPORTANT !!!!!!!!!!!!!!!!!! # THIS SCRIPT SHOULD ONLY BE RUN ON ONE SERVER ON YOUR CLUSTER # -# Copyright (C) 2015 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 # # CHANGES # 60717-1214 - changed to DBI by Marin Blu @@ -20,6 +20,7 @@ # 120404-1315 - Changed to run only on DB server # 120411-1637 - Added --seconds option # 150710-0907 - Added flush of vicidial_dtmf_log table +# 160101-1124 - Added flush of routing_initiated_recordings table # ### begin parsing run-time options ### @@ -196,12 +197,17 @@ else $stmtA = "DELETE from vicidial_manager where entry_date < '$flush_time';"; if($DB){print STDERR "\n|$stmtA|\n";} if (!$T) { $affected_rows = $dbhA->do($stmtA);} -if (!$Q) {print " - vicidial_manager flush\n";} +if (!$Q) {print " - vicidial_manager flush: $affected_rows rows\n";} $stmtA = "DELETE from vicidial_dtmf_log where dtmf_time < '$flush_time';"; if($DB){print STDERR "\n|$stmtA|\n";} if (!$T) { $affected_rows = $dbhA->do($stmtA);} -if (!$Q) {print " - vicidial_dtmf_log flush\n";} +if (!$Q) {print " - vicidial_dtmf_log flush: $affected_rows rows\n";} + +$stmtA = "DELETE from routing_initiated_recordings where launch_time < '$flush_time';"; +if($DB){print STDERR "\n|$stmtA|\n";} +if (!$T) { $affected_rows = $dbhA->do($stmtA);} +if (!$Q) {print " - routing_initiated_recordings flush: $affected_rows rows\n";} $stmtA = "OPTIMIZE table vicidial_manager;"; if($DB){print STDERR "\n|$stmtA|\n";} @@ -231,6 +237,20 @@ if (!$T) if (!$Q) {print " - OPTIMIZE vicidial_dtmf_log \n";} +$stmtA = "OPTIMIZE table routing_initiated_recordings;"; +if($DB){print STDERR "\n|$stmtA|\n";} +if (!$T) + { + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + @aryA = $sthA->fetchrow_array; + if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";} + $sthA->finish(); + } +if (!$Q) {print " - OPTIMIZE routing_initiated_recordings \n";} + + $stmtA = "OPTIMIZE table vicidial_live_agents;"; if($DB){print STDERR "\n|$stmtA|\n";} if (!$T) diff --git a/extras/MySQL_AST_CREATE_tables.sql b/extras/MySQL_AST_CREATE_tables.sql index 98f62dc7..252c76fc 100644 --- a/extras/MySQL_AST_CREATE_tables.sql +++ b/extras/MySQL_AST_CREATE_tables.sql @@ -946,7 +946,8 @@ status_display_ingroup ENUM('ENABLED','DISABLED') default 'ENABLED', customer_gone_seconds SMALLINT(5) UNSIGNED default '30', agent_display_fields VARCHAR(50) default '', am_message_wildcards ENUM('Y','N') default 'N', -manual_dial_timeout VARCHAR(3) default '' +manual_dial_timeout VARCHAR(3) default '', +routing_initiated_recordings ENUM('Y','N') default 'N' ) ENGINE=MyISAM; CREATE TABLE vicidial_lists ( @@ -1167,7 +1168,8 @@ after_hours_lead_reset ENUM('Y','N') default 'N', nanq_lead_reset ENUM('Y','N') default 'N', wait_time_lead_reset ENUM('Y','N') default 'N', hold_time_lead_reset ENUM('Y','N') default 'N', -status_group_id VARCHAR(20) default '' +status_group_id VARCHAR(20) default '', +routing_initiated_recordings ENUM('Y','N') default 'N' ) ENGINE=MyISAM; CREATE TABLE vicidial_stations ( @@ -3424,6 +3426,19 @@ update_date DATETIME, unique index(server_ip) )ENGINE=MyISAM CHARSET=utf8 COLLATE=utf8_unicode_ci; +CREATE TABLE routing_initiated_recordings ( +recording_id INT(10) UNSIGNED PRIMARY KEY NOT NULL, +filename VARCHAR(100), +launch_time DATETIME, +lead_id INT(9) UNSIGNED, +vicidial_id VARCHAR(20), +user VARCHAR(20) DEFAULT NULL, +processed TINYINT(1) default '0', +index(lead_id), +index(user), +index(processed) +) ENGINE=MyISAM CHARSET=utf8 COLLATE=utf8_unicode_ci; + ALTER TABLE vicidial_email_list MODIFY message text character set utf8; @@ -3673,4 +3688,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version'; UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1445',db_schema_update_date=NOW(),reload_timestamp=NOW(); +UPDATE system_settings SET db_schema_version='1446',db_schema_update_date=NOW(),reload_timestamp=NOW(); diff --git a/extras/upgrade_2.12.sql b/extras/upgrade_2.12.sql index 64104ff0..3592dac8 100644 --- a/extras/upgrade_2.12.sql +++ b/extras/upgrade_2.12.sql @@ -446,3 +446,22 @@ ALTER TABLE vicidial_user_groups ADD agent_allowed_chat_groups TEXT; UPDATE vicidial_user_groups INNER JOIN system_settings ON system_settings.db_schema_version = 1444 SET agent_allowed_chat_groups=agent_status_viewable_groups; UPDATE system_settings SET db_schema_version='1445',db_schema_update_date=NOW() where db_schema_version < 1445; + +ALTER TABLE vicidial_campaigns ADD routing_initiated_recordings ENUM('Y','N') default 'N'; + +ALTER TABLE vicidial_inbound_groups ADD routing_initiated_recordings ENUM('Y','N') default 'N'; + +CREATE TABLE routing_initiated_recordings ( +recording_id INT(10) UNSIGNED PRIMARY KEY NOT NULL, +filename VARCHAR(100), +launch_time DATETIME, +lead_id INT(9) UNSIGNED, +vicidial_id VARCHAR(20), +user VARCHAR(20) DEFAULT NULL, +processed TINYINT(1) default '0', +index(lead_id), +index(user), +index(processed) +) ENGINE=MyISAM CHARSET=utf8 COLLATE=utf8_unicode_ci; + +UPDATE system_settings SET db_schema_version='1446',db_schema_update_date=NOW() where db_schema_version < 1446; diff --git a/www/agc/manager_send.php b/www/agc/manager_send.php index 94913746..d89b990e 100644 --- a/www/agc/manager_send.php +++ b/www/agc/manager_send.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 # # This script is designed purely to insert records into the vicidial_manager table to signal Actions to an asterisk server # This script depends on the server_ip being sent and also needs to have a valid user/pass from the vicidial_users table @@ -128,12 +128,13 @@ # 150723-1643 - Added ajax logging # 150915-2039 - Added option for RECID as variable in recording filename # 151230-0910 - Fixed transfer of parked call logging issue #901 +# 160101-1130 - Added code to handle routing initiated recordings # -$version = '2.12-75'; -$build = '151230-0910'; +$version = '2.12-76'; +$build = '160101-1130'; $php_script = 'manager_send.php'; -$mel=1; # Mysql Error Log enabled = 1 +$mel=2; # Mysql Error Log enabled = 1 $mysql_log_count=138; $one_mysql_log=0; $SSagent_debug_logging=0; @@ -2197,96 +2198,114 @@ if ( ($ACTION=="MonitorConf") || ($ACTION=="StopMonitorConf") ) if ($ACTION=="MonitorConf") { - if (preg_match("/RECID/",$filename) ) + $stmt="SELECT recording_id,filename FROM routing_initiated_recordings where user='$user' and processed='0' order by launch_time desc limit 1;"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02XXX',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $rir_ct = mysqli_num_rows($rslt); + if ($rir_ct > 0) { - $stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user) values('$channel','$server_ip','$exten','$NOW_TIME','$StarTtime','$filename','$lead_id','$user')"; + $row=mysqli_fetch_row($rslt); + $recording_id = $row[0]; + $filename = $row[1]; + + $stmt = "UPDATE routing_initiated_recordings SET processed='1' where recording_id='$recording_id';"; if ($format=='debug') {echo "\n";} $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02133',$user,$server_ip,$session_name,$one_mysql_log);} - $RLaffected_rows = mysqli_affected_rows($link); - if ($RLaffected_rows > 0) - { - $recording_id = mysqli_insert_id($link); - } - - $filename = preg_replace("/RECID/","$recording_id",$filename); - - $stmt = "UPDATE recording_log SET filename='$filename' where recording_id='$recording_id';"; - if ($format=='debug') {echo "\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02134',$user,$server_ip,$session_name,$one_mysql_log);} - - $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$filename','Channel: $channel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','Callerid: $filename','','','','','');"; - if ($format=='debug') {echo "\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02135',$user,$server_ip,$session_name,$one_mysql_log);} + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02XXX',$user,$server_ip,$session_name,$one_mysql_log);} } else { - $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$filename','Channel: $channel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','Callerid: $filename','','','','','');"; - if ($format=='debug') {echo "\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02072',$user,$server_ip,$session_name,$one_mysql_log);} - - $stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user) values('$channel','$server_ip','$exten','$NOW_TIME','$StarTtime','$filename','$lead_id','$user')"; - if ($format=='debug') {echo "\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02073',$user,$server_ip,$session_name,$one_mysql_log);} - $RLaffected_rows = mysqli_affected_rows($link); - if ($RLaffected_rows > 0) + if (preg_match("/RECID/",$filename) ) { - $recording_id = mysqli_insert_id($link); - } - } - if ($FROMvdc=='YES') - { - ##### update vla record with recording_id - $stmt = "UPDATE vicidial_live_agents SET external_recording='$recording_id' where user='$user';"; - if ($format=='debug') {echo "\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02117',$user,$server_ip,$session_name,$one_mysql_log);} + $stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user) values('$channel','$server_ip','$exten','$NOW_TIME','$StarTtime','$filename','$lead_id','$user')"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02133',$user,$server_ip,$session_name,$one_mysql_log);} + $RLaffected_rows = mysqli_affected_rows($link); + if ($RLaffected_rows > 0) + { + $recording_id = mysqli_insert_id($link); + } - ##### get call type from vicidial_live_agents table - $VLA_inOUT='NONE'; - $stmt="SELECT comments FROM vicidial_live_agents where user='$user' order by last_update_time desc limit 1;"; - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02074',$user,$server_ip,$session_name,$one_mysql_log);} - if ($DB) {echo "$stmt\n";} - $VLA_inOUT_ct = mysqli_num_rows($rslt); - if ($VLA_inOUT_ct > 0) - { - $row=mysqli_fetch_row($rslt); - $VLA_inOUT = $row[0]; - } - if ($VLA_inOUT == 'INBOUND') - { - $four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y"))); + $filename = preg_replace("/RECID/","$recording_id",$filename); - ##### look for the vicidial ID in the vicidial_closer_log table - $stmt="SELECT closecallid FROM vicidial_closer_log where lead_id='$lead_id' and user='$user' and call_date > \"$four_hours_ago\" order by closecallid desc limit 1;"; + $stmt = "UPDATE recording_log SET filename='$filename' where recording_id='$recording_id';"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02134',$user,$server_ip,$session_name,$one_mysql_log);} + + $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$filename','Channel: $channel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','Callerid: $filename','','','','','');"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02135',$user,$server_ip,$session_name,$one_mysql_log);} } else { - ##### look for the vicidial ID in the vicidial_log table - $stmt="SELECT uniqueid FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id';"; - } - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02075',$user,$server_ip,$session_name,$one_mysql_log);} - if ($DB) {echo "$stmt\n";} - $VM_mancall_ct = mysqli_num_rows($rslt); - if ($VM_mancall_ct > 0) - { - $row=mysqli_fetch_row($rslt); - $VDvicidial_id = $row[0]; - - $stmt = "UPDATE recording_log SET vicidial_id='$VDvicidial_id' where recording_id='$recording_id';"; + $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$filename','Channel: $channel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','Callerid: $filename','','','','','');"; if ($format=='debug') {echo "\n";} $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02076',$user,$server_ip,$session_name,$one_mysql_log);} + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02072',$user,$server_ip,$session_name,$one_mysql_log);} + + $stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user) values('$channel','$server_ip','$exten','$NOW_TIME','$StarTtime','$filename','$lead_id','$user')"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02073',$user,$server_ip,$session_name,$one_mysql_log);} + $RLaffected_rows = mysqli_affected_rows($link); + if ($RLaffected_rows > 0) + { + $recording_id = mysqli_insert_id($link); + } + } + if ($FROMvdc=='YES') + { + ##### update vla record with recording_id + $stmt = "UPDATE vicidial_live_agents SET external_recording='$recording_id' where user='$user';"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02117',$user,$server_ip,$session_name,$one_mysql_log);} + + ##### get call type from vicidial_live_agents table + $VLA_inOUT='NONE'; + $stmt="SELECT comments FROM vicidial_live_agents where user='$user' order by last_update_time desc limit 1;"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02074',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $VLA_inOUT_ct = mysqli_num_rows($rslt); + if ($VLA_inOUT_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $VLA_inOUT = $row[0]; + } + if ($VLA_inOUT == 'INBOUND') + { + $four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y"))); + + ##### look for the vicidial ID in the vicidial_closer_log table + $stmt="SELECT closecallid FROM vicidial_closer_log where lead_id='$lead_id' and user='$user' and call_date > \"$four_hours_ago\" order by closecallid desc limit 1;"; + } + else + { + ##### look for the vicidial ID in the vicidial_log table + $stmt="SELECT uniqueid FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id';"; + } + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02075',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $VM_mancall_ct = mysqli_num_rows($rslt); + if ($VM_mancall_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $VDvicidial_id = $row[0]; + + $stmt = "UPDATE recording_log SET vicidial_id='$VDvicidial_id' where recording_id='$recording_id';"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02076',$user,$server_ip,$session_name,$one_mysql_log);} + } } } } - ##### StopMonitorConf steps ##### else { @@ -2319,8 +2338,16 @@ if ( ($ACTION=="MonitorConf") || ($ACTION=="StopMonitorConf") ) $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02118',$user,$server_ip,$session_name,$one_mysql_log);} } - - $stmt="SELECT recording_id,start_epoch FROM recording_log where filename='$filename'"; + + $rec_searchSQL = "filename='$filename'"; + if (preg_match("/^ID:/",$filename)) + { + $recording_id = $filename; + $recording_id = preg_replace("/^ID:/",'',$recording_id); + $rec_searchSQL = "recording_id='$recording_id'"; + } + + $stmt="SELECT recording_id,start_epoch,filename FROM recording_log where $rec_searchSQL;"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02078',$user,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -2328,13 +2355,14 @@ if ( ($ACTION=="MonitorConf") || ($ACTION=="StopMonitorConf") ) if ($rec_count>0) { $row=mysqli_fetch_row($rslt); - $recording_id = $row[0]; - $start_time = $row[1]; + $recording_id = $row[0]; + $start_time = $row[1]; + $filename = $row[2]; $length_in_sec = ($StarTtime - $start_time); $length_in_min = ($length_in_sec / 60); $length_in_min = sprintf("%8.2f", $length_in_min); - $stmt = "UPDATE recording_log set end_time='$NOW_TIME',end_epoch='$StarTtime',length_in_sec=$length_in_sec,length_in_min='$length_in_min' $uniqueidSQL where filename='$filename'"; + $stmt = "UPDATE recording_log set end_time='$NOW_TIME',end_epoch='$StarTtime',length_in_sec=$length_in_sec,length_in_min='$length_in_min' $uniqueidSQL where $rec_searchSQL;"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02079',$user,$server_ip,$session_name,$one_mysql_log);} @@ -2348,14 +2376,14 @@ if ( ($ACTION=="MonitorConf") || ($ACTION=="StopMonitorConf") ) # $rec_count = intval(mysqli_num_rows($rslt) / 2); $rec_count = mysqli_num_rows($rslt); $h=0; - while ($rec_count>$h) + while ($rec_count>$h) { $rowx=mysqli_fetch_row($rslt); $HUchannel[$h] = $rowx[0]; $h++; } $i=0; - while ($h>$i) + while ($h>$i) { $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','RH12345$StarTtime$i','Channel: $HUchannel[$i]','','','','','','','','','');"; if ($format=='debug') {echo "\n";} @@ -2364,7 +2392,7 @@ if ( ($ACTION=="MonitorConf") || ($ACTION=="StopMonitorConf") ) $i++; } } - echo _QXZ("%1s command sent for Channel %2s on %3s",0,'',$ACTION,$channel,$server_ip)."\nFilename: $filename\nRecorDing_ID: $recording_id\n RECORDING WILL LAST UP TO 60 MINUTES\n"; + echo _QXZ("%1s command sent for Channel %2s on %3s",0,'',$ACTION,$channel,$server_ip)."\nFilename: $filename\nRecorDing_ID: $recording_id\n RECORDING WILL LAST UP TO 60 MINUTES\n"; } } diff --git a/www/agc/vicidial.php b/www/agc/vicidial.php index 6c004ff6..6b59239d 100644 --- a/www/agc/vicidial.php +++ b/www/agc/vicidial.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 # # Other scripts that this application depends on: # - vdc_db_query.php: Updates information in the database @@ -513,10 +513,11 @@ # 151229-2240 - Fixed issue #907, script reload after canceling manual 3way call # 151229-2331 - Added campaign setting for manual_dial_timeout, Issue #903 # 151230-0911 - Fixed transfer of parked call logging issue #901 +# 160101-1131 - Added code to handle routing initiated recordings # -$version = '2.12-482c'; -$build = '151230-0911'; +$version = '2.12-483c'; +$build = '160101-1131'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=85; $one_mysql_log=0; @@ -2889,6 +2890,13 @@ else $vliaLIaffected_rows = mysqli_affected_rows($link); echo "\n"; + $stmt="UPDATE routing_initiated_recordings set processed='2' where user='$VD_login' and processed='0';"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01XXX',$VD_login,$server_ip,$session_name,$one_mysql_log);} + $RIRaffected_rows = mysqli_affected_rows($link); + echo "\n"; + $VULhostname = php_uname('n'); $VULservername = $_SERVER['SERVER_NAME']; if (strlen($VULhostname)<1) {$VULhostname='X';} @@ -5931,6 +5939,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) { var RClookResponse = null; // document.getElementById("busycallsdebug").innerHTML = confmonitor_query; + // alert(confmonitor_query); // alert(xmlhttp.responseText); RClookResponse = xmlhttp.responseText; var RClookResponse_array=RClookResponse.split("\n"); @@ -5958,6 +5967,19 @@ function set_length(SLnumber,SLlength_goal,SLdirection) } document.getElementById("RecorDingFilename").innerHTML = RecDispNamE; document.getElementById("RecorDID").innerHTML = RClookID_array[1]; + + if (taskconfrectype == 'MonitorConf') + { + var conf_rec_start_html = "\" border=\"0\" alt=\"Stop Recording\" />"; + if (LIVE_campaign_recording == 'ALLFORCE') + { + document.getElementById("RecorDControl").innerHTML = "\" border=\"0\" alt=\"Start Recording\" />"; + } + else + { + document.getElementById("RecorDControl").innerHTML = conf_rec_start_html; + } + } } } } diff --git a/www/vicidial/admin.php b/www/vicidial/admin.php index de433114..f6cd6f34 100644 --- a/www/vicidial/admin.php +++ b/www/vicidial/admin.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 # $startMS = microtime(); @@ -2022,6 +2022,8 @@ if (isset($_GET["manual_dial_timeout"])) {$manual_dial_timeout=$_GET["manual_d elseif (isset($_POST["manual_dial_timeout"])) {$manual_dial_timeout=$_POST["manual_dial_timeout"];} if (isset($_GET["agent_allowed_chat_groups"])) {$agent_allowed_chat_groups=$_GET["agent_allowed_chat_groups"];} elseif (isset($_POST["agent_allowed_chat_groups"])) {$agent_allowed_chat_groups=$_POST["agent_allowed_chat_groups"];} +if (isset($_GET["routing_initiated_recordings"])) {$routing_initiated_recordings=$_GET["routing_initiated_recordings"];} + elseif (isset($_POST["routing_initiated_recordings"])) {$routing_initiated_recordings=$_POST["routing_initiated_recordings"];} if (isset($script_id)) {$script_id= strtoupper($script_id);} @@ -2501,6 +2503,7 @@ if ($non_latin < 1) $hold_time_lead_reset = preg_replace('/[^NY]/','',$hold_time_lead_reset); $am_message_wildcards = preg_replace('/[^NY]/','',$am_message_wildcards); $gather_asterisk_output = preg_replace('/[^NY]/','',$gather_asterisk_output); + $routing_initiated_recordings = preg_replace('/[^NY]/','',$routing_initiated_recordings); $qc_enabled = preg_replace('/[^0-9NY]/','',$qc_enabled); $active = preg_replace('/[^0-9NY]/','',$active); @@ -3680,12 +3683,13 @@ else # 151229-2258 - Added campaign setting for manual_dial_timeout # 151231-0009 - Fixed admin logging in several places # 151231-0834 - Added agent_allowed_chat_groups to User Groups +# 160101-0928 - Added routing_initiated_recordings to in-group and campaign settings, and updated for 2016 # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time -$admin_version = '2.12-530a'; -$build = '151231-0834'; +$admin_version = '2.12-531a'; +$build = '160101-0928'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -4109,7 +4113,7 @@ echo "\n"; echo "\n"; echo "\n"; echo "\n"; -echo "\n"; +echo "\n"; echo "\n"; echo "\n"; echo "\n"; @@ -8717,7 +8721,7 @@ if ($ADD==20) $rslt=mysql_to_mysqli($stmtX, $link); } - $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout from vicidial_campaigns where campaign_id='$source_campaign_id';"; + $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings from vicidial_campaigns where campaign_id='$source_campaign_id';"; $rslt=mysql_to_mysqli($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$campaign_id');"; @@ -9591,7 +9595,7 @@ if ($ADD==2011) } else { - $stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id from vicidial_inbound_groups where group_id=\"$source_group_id\";"; + $stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings from vicidial_inbound_groups where group_id=\"$source_group_id\";"; $rslt=mysql_to_mysqli($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$group_id');"; @@ -9666,7 +9670,7 @@ if ( ($ADD==2911) and ($SSallow_emails>0) ) } else { - $stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id from vicidial_inbound_groups where group_id=\"$source_group_id\";"; + $stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings from vicidial_inbound_groups where group_id=\"$source_group_id\";"; $rslt=mysql_to_mysqli($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$group_id');"; @@ -9741,7 +9745,7 @@ if ( ($ADD==29111) and ($SSallow_chats>0) ) } else { - $stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id from vicidial_inbound_groups where group_id=\"$source_group_id\";"; + $stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings from vicidial_inbound_groups where group_id=\"$source_group_id\";"; $rslt=mysql_to_mysqli($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$group_id');"; @@ -12714,7 +12718,7 @@ if ($ADD==41) {$pause_max = ($dial_timeout + 10);} if ($dial_timeout < 4) {$dial_timeout='30';} - $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',allow_chats='$allow_chats',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script',cpd_unknown_action='$cpd_unknown_action',manual_dial_search_filter='$manual_dial_search_filter',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',manual_dial_override_field='$manual_dial_override_field',status_display_ingroup='$status_display_ingroup',customer_gone_seconds='$customer_gone_seconds',agent_display_fields='$agent_display_fields',am_message_wildcards='$am_message_wildcards',manual_dial_timeout='$manual_dial_timeout' where campaign_id='$campaign_id';"; + $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',allow_chats='$allow_chats',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script',cpd_unknown_action='$cpd_unknown_action',manual_dial_search_filter='$manual_dial_search_filter',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',manual_dial_override_field='$manual_dial_override_field',status_display_ingroup='$status_display_ingroup',customer_gone_seconds='$customer_gone_seconds',agent_display_fields='$agent_display_fields',am_message_wildcards='$am_message_wildcards',manual_dial_timeout='$manual_dial_timeout',routing_initiated_recordings='$routing_initiated_recordings' where campaign_id='$campaign_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmtA, $link); @@ -13761,7 +13765,7 @@ if ($ADD==4111 || $ADD==4811 || $ADD==4911) echo "
"._QXZ("GROUP MODIFIED ").": $group_id\n"; - $stmt="UPDATE vicidial_inbound_groups set group_name='$group_name', group_color='$group_color', active='$active', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', voicemail_ext='$voicemail_ext', next_agent_call='$next_agent_call', fronter_display='$fronter_display', ingroup_script='$script_id', get_call_launch='$get_call_launch', group_handling='$group_handling', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number', xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',drop_exten='$drop_exten',call_time_id='$call_time_id',after_hours_action='$after_hours_action',after_hours_message_filename='$after_hours_message_filename',after_hours_exten='$after_hours_exten',after_hours_voicemail='$after_hours_voicemail',welcome_message_filename='$welcome_message_filename',moh_context='$moh_context',onhold_prompt_filename='$onhold_prompt_filename',prompt_interval='$prompt_interval',agent_alert_exten='$agent_alert_exten',agent_alert_delay='$agent_alert_delay',default_xfer_group='$default_xfer_group',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',ingroup_recording_override='$ingroup_recording_override',ingroup_rec_filename='$ingroup_rec_filename',afterhours_xfer_group='$afterhours_xfer_group',qc_enabled='$qc_enabled',qc_statuses='$QC_statuses',qc_shift_id='$qc_shift_id',qc_get_record_launch='$qc_get_record_launch',qc_show_recording='$qc_show_recording',qc_web_form_address='$qc_web_form_address',qc_script='$qc_script',play_place_in_line='$play_place_in_line',play_estimate_hold_time='$play_estimate_hold_time',hold_time_option='$hold_time_option',hold_time_option_seconds='$hold_time_option_seconds',hold_time_option_exten='$hold_time_option_exten',hold_time_option_voicemail='$hold_time_option_voicemail',hold_time_option_xfer_group='$hold_time_option_xfer_group',hold_time_option_callback_filename='$hold_time_option_callback_filename',hold_time_option_callback_list_id='$hold_time_option_callback_list_id',hold_recall_xfer_group='$hold_recall_xfer_group',no_delay_call_route='$no_delay_call_route',play_welcome_message='$play_welcome_message',answer_sec_pct_rt_stat_one='$answer_sec_pct_rt_stat_one',answer_sec_pct_rt_stat_two='$answer_sec_pct_rt_stat_two',default_group_alias='$default_group_alias',no_agent_no_queue='$no_agent_no_queue',no_agent_action='$no_agent_action',no_agent_action_value='$no_agent_action_value',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',ignore_list_script_override='$ignore_list_script_override',extension_appended_cidname='$extension_appended_cidname',uniqueid_status_display='$uniqueid_status_display',uniqueid_status_prefix='$uniqueid_status_prefix',hold_time_option_minimum='$hold_time_option_minimum',hold_time_option_press_filename='$hold_time_option_press_filename',hold_time_option_callmenu='$hold_time_option_callmenu',onhold_prompt_no_block='$onhold_prompt_no_block',onhold_prompt_seconds='$onhold_prompt_seconds',hold_time_option_no_block='$hold_time_option_no_block',hold_time_option_prompt_seconds='$hold_time_option_prompt_seconds',hold_time_second_option='$hold_time_second_option',hold_time_third_option='$hold_time_third_option',wait_hold_option_priority='$wait_hold_option_priority',wait_time_option='$wait_time_option',wait_time_second_option='$wait_time_second_option',wait_time_third_option='$wait_time_third_option',wait_time_option_seconds='$wait_time_option_seconds',wait_time_option_exten='$wait_time_option_exten',wait_time_option_voicemail='$wait_time_option_voicemail',wait_time_option_xfer_group='$wait_time_option_xfer_group',wait_time_option_callmenu='$wait_time_option_callmenu',wait_time_option_callback_filename='$wait_time_option_callback_filename',wait_time_option_callback_list_id='$wait_time_option_callback_list_id',wait_time_option_press_filename='$wait_time_option_press_filename',wait_time_option_no_block='$wait_time_option_no_block',wait_time_option_prompt_seconds='$wait_time_option_prompt_seconds',timer_action_destination='$timer_action_destination',calculate_estimated_hold_seconds='$calculate_estimated_hold_seconds',add_lead_url='" . mysqli_real_escape_string($link, $add_lead_url) . "',eht_minimum_prompt_filename='$eht_minimum_prompt_filename',eht_minimum_prompt_no_block='$eht_minimum_prompt_no_block',eht_minimum_prompt_seconds='$eht_minimum_prompt_seconds',on_hook_ring_time='$on_hook_ring_time',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',on_hook_cid='$on_hook_cid',action_xfer_cid='$action_xfer_cid',drop_callmenu='$drop_callmenu',after_hours_callmenu='$after_hours_callmenu',user_group='$user_group',max_calls_method='$max_calls_method',max_calls_count='$max_calls_count',max_calls_action='$max_calls_action',dial_ingroup_cid='$dial_ingroup_cid',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',populate_lead_ingroup='$populate_lead_ingroup',drop_lead_reset='$drop_lead_reset',after_hours_lead_reset='$after_hours_lead_reset',nanq_lead_reset='$nanq_lead_reset',wait_time_lead_reset='$wait_time_lead_reset',hold_time_lead_reset='$hold_time_lead_reset',status_group_id='$status_group_id' where group_id='$group_id';"; + $stmt="UPDATE vicidial_inbound_groups set group_name='$group_name', group_color='$group_color', active='$active', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', voicemail_ext='$voicemail_ext', next_agent_call='$next_agent_call', fronter_display='$fronter_display', ingroup_script='$script_id', get_call_launch='$get_call_launch', group_handling='$group_handling', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number', xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',drop_exten='$drop_exten',call_time_id='$call_time_id',after_hours_action='$after_hours_action',after_hours_message_filename='$after_hours_message_filename',after_hours_exten='$after_hours_exten',after_hours_voicemail='$after_hours_voicemail',welcome_message_filename='$welcome_message_filename',moh_context='$moh_context',onhold_prompt_filename='$onhold_prompt_filename',prompt_interval='$prompt_interval',agent_alert_exten='$agent_alert_exten',agent_alert_delay='$agent_alert_delay',default_xfer_group='$default_xfer_group',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',ingroup_recording_override='$ingroup_recording_override',ingroup_rec_filename='$ingroup_rec_filename',afterhours_xfer_group='$afterhours_xfer_group',qc_enabled='$qc_enabled',qc_statuses='$QC_statuses',qc_shift_id='$qc_shift_id',qc_get_record_launch='$qc_get_record_launch',qc_show_recording='$qc_show_recording',qc_web_form_address='$qc_web_form_address',qc_script='$qc_script',play_place_in_line='$play_place_in_line',play_estimate_hold_time='$play_estimate_hold_time',hold_time_option='$hold_time_option',hold_time_option_seconds='$hold_time_option_seconds',hold_time_option_exten='$hold_time_option_exten',hold_time_option_voicemail='$hold_time_option_voicemail',hold_time_option_xfer_group='$hold_time_option_xfer_group',hold_time_option_callback_filename='$hold_time_option_callback_filename',hold_time_option_callback_list_id='$hold_time_option_callback_list_id',hold_recall_xfer_group='$hold_recall_xfer_group',no_delay_call_route='$no_delay_call_route',play_welcome_message='$play_welcome_message',answer_sec_pct_rt_stat_one='$answer_sec_pct_rt_stat_one',answer_sec_pct_rt_stat_two='$answer_sec_pct_rt_stat_two',default_group_alias='$default_group_alias',no_agent_no_queue='$no_agent_no_queue',no_agent_action='$no_agent_action',no_agent_action_value='$no_agent_action_value',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',ignore_list_script_override='$ignore_list_script_override',extension_appended_cidname='$extension_appended_cidname',uniqueid_status_display='$uniqueid_status_display',uniqueid_status_prefix='$uniqueid_status_prefix',hold_time_option_minimum='$hold_time_option_minimum',hold_time_option_press_filename='$hold_time_option_press_filename',hold_time_option_callmenu='$hold_time_option_callmenu',onhold_prompt_no_block='$onhold_prompt_no_block',onhold_prompt_seconds='$onhold_prompt_seconds',hold_time_option_no_block='$hold_time_option_no_block',hold_time_option_prompt_seconds='$hold_time_option_prompt_seconds',hold_time_second_option='$hold_time_second_option',hold_time_third_option='$hold_time_third_option',wait_hold_option_priority='$wait_hold_option_priority',wait_time_option='$wait_time_option',wait_time_second_option='$wait_time_second_option',wait_time_third_option='$wait_time_third_option',wait_time_option_seconds='$wait_time_option_seconds',wait_time_option_exten='$wait_time_option_exten',wait_time_option_voicemail='$wait_time_option_voicemail',wait_time_option_xfer_group='$wait_time_option_xfer_group',wait_time_option_callmenu='$wait_time_option_callmenu',wait_time_option_callback_filename='$wait_time_option_callback_filename',wait_time_option_callback_list_id='$wait_time_option_callback_list_id',wait_time_option_press_filename='$wait_time_option_press_filename',wait_time_option_no_block='$wait_time_option_no_block',wait_time_option_prompt_seconds='$wait_time_option_prompt_seconds',timer_action_destination='$timer_action_destination',calculate_estimated_hold_seconds='$calculate_estimated_hold_seconds',add_lead_url='" . mysqli_real_escape_string($link, $add_lead_url) . "',eht_minimum_prompt_filename='$eht_minimum_prompt_filename',eht_minimum_prompt_no_block='$eht_minimum_prompt_no_block',eht_minimum_prompt_seconds='$eht_minimum_prompt_seconds',on_hook_ring_time='$on_hook_ring_time',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',on_hook_cid='$on_hook_cid',action_xfer_cid='$action_xfer_cid',drop_callmenu='$drop_callmenu',after_hours_callmenu='$after_hours_callmenu',user_group='$user_group',max_calls_method='$max_calls_method',max_calls_count='$max_calls_count',max_calls_action='$max_calls_action',dial_ingroup_cid='$dial_ingroup_cid',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',populate_lead_ingroup='$populate_lead_ingroup',drop_lead_reset='$drop_lead_reset',after_hours_lead_reset='$after_hours_lead_reset',nanq_lead_reset='$nanq_lead_reset',wait_time_lead_reset='$wait_time_lead_reset',hold_time_lead_reset='$hold_time_lead_reset',status_group_id='$status_group_id',routing_initiated_recordings='$routing_initiated_recordings' where group_id='$group_id';"; $rslt=mysql_to_mysqli($stmt, $link); switch($group_handling) @@ -19304,7 +19308,7 @@ if ($ADD==31) $enable_vtiger_integration_LU = $row[0]; $vtiger_url_LU = $row[1]; - $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,allow_chats,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; + $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,allow_chats,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $campaign_name = $row[1]; @@ -19551,6 +19555,7 @@ if ($ADD==31) $agent_display_fields=$row[242]; $am_message_wildcards=$row[243]; $manual_dial_timeout=$row[244]; + $routing_initiated_recordings=$row[245]; if (preg_match('/DISABLED/', $list_order_mix)) {$DEFlistDISABLE = ''; $DEFstatusDISABLED=0;} @@ -20389,6 +20394,8 @@ if ($ADD==31) echo ""._QXZ("Recording Delay").": in seconds$NWB#campaigns-allcalls_delay$NWE\n"; + echo ""._QXZ("Routing Initiated Recording").": $NWB#campaigns-routing_initiated_recordings$NWE\n"; + echo ""._QXZ("Call Notes Per Call").": $NWB#campaigns-per_call_notes$NWE\n"; echo ""._QXZ("Comments All Tabs").": $NWB#campaigns-comments_all_tabs$NWE\n"; @@ -24394,7 +24401,7 @@ if ($ADD==3111) echo "\n"; echo "\n"; - + + echo "\n"; + echo "\n"; echo "\n"; @@ -25535,7 +25545,7 @@ if ($ADD==3811) echo "
\n"; echo ""; - $stmt="SELECT group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename, eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,group_calldate,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id from vicidial_inbound_groups where group_id='$group_id' $LOGadmin_viewable_groupsSQL;"; + $stmt="SELECT group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename, eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,group_calldate,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings from vicidial_inbound_groups where group_id='$group_id' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); @@ -24520,6 +24527,7 @@ if ($ADD==3111) $wait_time_lead_reset = $row[119]; $hold_time_lead_reset = $row[120]; $status_group_id = $row[121]; + $routing_initiated_recordings = $row[122]; ##### get callmenu listings for dynamic pulldown @@ -25086,7 +25094,9 @@ if ($ADD==3111) echo "
"._QXZ("In-Group Recording Override").": $NWB#inbound_groups-ingroup_recording_override$NWE
"._QXZ("In-Group Recording Filename").": $NWB#inbound_groups-ingroup_rec_filename$NWE
"._QXZ("Routing Initiated Recording").": $NWB#inbound_groups-routing_initiated_recordings$NWE
"._QXZ("Stats Percent of Calls Answered Within X seconds")." 1: $NWB#inbound_groups-answer_sec_pct_rt_stat_one$NWE
"._QXZ("Stats Percent of Calls Answered Within X seconds")." 2: $NWB#inbound_groups-answer_sec_pct_rt_stat_one$NWE
\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; + echo "$label_first_name: \n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; - echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; + echo "\n"; } if ($lead_id != 'NEW') @@ -1830,7 +1835,6 @@ else $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level >= 9 and modify_leads='1';"; if ($DB) {echo "|$stmt|\n";} - if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $admin_display=$row[0]; @@ -1893,5 +1897,18 @@ echo "\n\n\n


\n"._QXZ("script runtime").": $RUNtime "._Q exit; +function htmlparse($text) + { + global $htmlconvert; + if ($htmlconvert > 0) + { + return htmlentities($text); + } + else + { + return $text; + } + } + ?> diff --git a/www/vicidial/help.php b/www/vicidial/help.php index be972975..8048ee1d 100644 --- a/www/vicidial/help.php +++ b/www/vicidial/help.php @@ -74,6 +74,7 @@ # 151229-1659 - Added servers-gather_asterisk_output entry # 151229-2302 - Added campaigns-manual_dial_timeout entry # 151231-0839 - Added user_groups-agent_allowed_chat_groups entry +# 160101-0933 - Added entries for routing_initiated_recordings in campaigns and in-groups # @@ -1337,6 +1338,11 @@ if ($SSoutbound_autodial_active > 0)
- +
+ +
+ - +

@@ -2627,6 +2633,11 @@ if ($SSqc_features_active > 0)
- +
+ +
+ - +

diff --git a/www/vicidial/options-example.php b/www/vicidial/options-example.php index aa655111..d4e6a970 100644 --- a/www/vicidial/options-example.php +++ b/www/vicidial/options-example.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 # # rename this file to options.php for the settings here to go into effect # @@ -18,6 +18,7 @@ # 140624-1422 - Added droppedOFtotal options.php option # 150619-0135 - Added DROPANSWERpercent_adjustment options.php option for AST_VDADstats.php # 150909-1417 - Added $active_only_default_campaigns option for admin.php +# 160102-1249 - Added htmlconvert option for modify lead pages # # used by the realtime_report.php script @@ -88,4 +89,8 @@ $DROPANSWERpercent_adjustment = 0; # Display only active campaigns by default in admin.php Campaigns Listings page $active_only_default_campaigns = 0; + +# convert data to html readable in modify lead page fields +$htmlconvert=1; + ?> diff --git a/www/vicidial/sheet2tab.pl b/www/vicidial/sheet2tab.pl index f9884dbc..afd24fbd 100644 --- a/www/vicidial/sheet2tab.pl +++ b/www/vicidial/sheet2tab.pl @@ -2,7 +2,7 @@ # # sheet2tab.pl - Convert spreadsheet to tab-delimited text file version 2.12 # -# Copyright (C) 2015 Matt Florell & Michael Cargile LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell & Michael Cargile LICENSE: AGPLv2 # # Lead file conversion and scrubbing script. This is the first stage in the lead loading process. # @@ -34,6 +34,7 @@ # 110927-1750 - Fixed issue with improperly CSV files locking up servers # 130619-2310 - Fixed missing XLSX perl module declaration # 150312-1547 - Allow for single quotes in vicidial_list data fields +# 160102-0958 - Fix for special characters, issue #792 # # disable when not debugging @@ -43,6 +44,7 @@ use Spreadsheet::Read; use Spreadsheet::XLSX; use File::Basename; +use open ':std', ':encoding(UTF-8)'; sub scrub_lead_field
\n"; echo ""; - $stmt="SELECT group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename, eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,group_calldate,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,status_group_id from vicidial_inbound_groups where group_id='$group_id' $LOGadmin_viewable_groupsSQL;"; + $stmt="SELECT group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename, eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,group_calldate,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,status_group_id,routing_initiated_recordings from vicidial_inbound_groups where group_id='$group_id' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); @@ -25646,6 +25656,7 @@ if ($ADD==3811) $group_handling = $row[113]; $web_form_address_three = $row[114]; $status_group_id = $row[115]; + $routing_initiated_recordings = $row[116]; ##### get callmenu listings for dynamic pulldown $stmt="SELECT menu_id,menu_name from vicidial_call_menu $whereLOGadmin_viewable_groupsSQL order by menu_id;"; @@ -36237,13 +36248,13 @@ if ($ADD==999995) echo "
"._QXZ("Welcome to ViciDial: copyright, trademark and license page")."

\n"; echo "
\n"; - echo "\n"; + echo "\n"; - echo "\n"; + echo "\n"; - echo "\n"; + echo "\n"; - echo "\n"; + echo "\n"; echo "
"._QXZ("Copyright").":   "._QXZ("The ViciDial Contact Center Suite is maintained by the")." ViciDial Group, © 2015
"._QXZ("Copyright").":   "._QXZ("The ViciDial Contact Center Suite is maintained by the")." ViciDial Group, © 2016
"._QXZ("Trademark").":   \"VICIDIAL\" "._QXZ("is a registered trademark of the")." ViciDial Group. Here is our "._QXZ("trademark use policy")."
"._QXZ("Trademark").":   \"VICIDIAL\" "._QXZ("is a registered trademark of the")." ViciDial Group. Here is our "._QXZ("trademark use policy")."
"._QXZ("License").":   "._QXZ("The ViciDial Contact Center Suite is released under the")." AGPLv2 "._QXZ("open source license")."
"._QXZ("License").":   "._QXZ("The ViciDial Contact Center Suite is released under the")." AGPLv2 "._QXZ("open source license")."
"._QXZ("Source Code").":   "._QXZ("The ViciDial Call Center Suite software is available for download, and for use, free of cost. You can download the easy to install")." "._QXZ("ViciBox CD ISO version").", "._QXZ("or only the")." "._QXZ("source code")."
"._QXZ("Source Code").":   "._QXZ("The ViciDial Call Center Suite software is available for download, and for use, free of cost. You can download the easy to install")." "._QXZ("ViciBox CD ISO version").", "._QXZ("or only the")." "._QXZ("source code")."
\n"; if ($first_login_link > 0) @@ -37017,7 +37028,7 @@ echo "

"; echo _QXZ("VERSION").": $admin_version
"; echo _QXZ("BUILD").": $build\n"; if (!preg_match("/_BUILD_/",$SShosted_settings)) - {echo "
© 2015 ViciDial Group
";} + {echo "
© 2016 ViciDial Group
";} echo "\n"; ?> diff --git a/www/vicidial/admin_listloader_fourth_gen.php b/www/vicidial/admin_listloader_fourth_gen.php index 0e87ec8c..b4cdad7d 100644 --- a/www/vicidial/admin_listloader_fourth_gen.php +++ b/www/vicidial/admin_listloader_fourth_gen.php @@ -2,7 +2,7 @@ # admin_listloader_fourth_gen.php - version 2.12 # (based upon - new_listloader_superL.php script) # -# Copyright (C) 2015 Matt Florell,Joe Johnson LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell,Joe Johnson LICENSE: AGPLv2 # # ViciDial web-based lead loader from formatted file # @@ -63,10 +63,11 @@ # 150516-1136 - Fixed conflict with functions.php # 150728-0732 - Added state fullname to abbreviation conversion feature (state_conversion) # 150810-0750 - Added compatibility for custom fields data option +# 160102-1039 - Better special characters support # -$version = '2.12-61'; -$build = '150810-0750'; +$version = '2.12-62'; +$build = '160102-1039'; require("dbconnect_mysqli.php"); require("functions.php"); @@ -224,6 +225,7 @@ $date = date("r"); $ip = getenv("REMOTE_ADDR"); $browser = getenv("HTTP_USER_AGENT"); +if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);} $stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); @@ -361,9 +363,11 @@ while ($stat_num_rows > $snr_count) #if ($DB) {print "SEED TIME $secX : $year-$mon-$mday $hour:$min:$sec LOCAL GMT OFFSET NOW: $LOCAL_GMT_OFF\n";} +header ("Content-type: text/html; charset=utf-8"); echo "\n"; echo "\n"; +echo "\n"; echo "\n"; echo "\n"; diff --git a/www/vicidial/admin_modify_lead.php b/www/vicidial/admin_modify_lead.php index d042a72c..ea827320 100644 --- a/www/vicidial/admin_modify_lead.php +++ b/www/vicidial/admin_modify_lead.php @@ -8,7 +8,7 @@ # just needs to enter the leadID and then they can view and modify the # information in the record for that lead # -# Copyright (C) 2015 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2016 Matt Florell LICENSE: AGPLv2 # # CHANGES # @@ -73,6 +73,7 @@ # 150908-1531 - Fixed input lengths for several standard fields to match DB # 150917-1301 - Added dynamic default field maxlengths based on DB schema # 150923-0700 - Fixed security issues with user access, issue #894 +# 160102-1238 - Fixed issues with special characters, added $htmlconvert option # require("dbconnect_mysqli.php"); @@ -201,6 +202,7 @@ $date = date("r"); $ip = getenv("REMOTE_ADDR"); $browser = getenv("HTTP_USER_AGENT"); +$htmlconvert=1; $nonselectable_statuses=0; if (file_exists('options.php')) { @@ -269,6 +271,7 @@ if ($auth < 1) exit; } +if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);} $rights_stmt = "SELECT modify_leads,selected_language from vicidial_users where user='$PHP_AUTH_USER';"; if ($DB) {echo "|$stmt|\n";} $rights_rslt=mysql_to_mysqli($rights_stmt, $link); @@ -469,6 +472,8 @@ $vdc_form_display = 'vdc_form_display.php'; if (preg_match("/cf_encrypt/",$active_modules)) {$vdc_form_display = 'vdc_form_display_encrypt.php';} +header ("Content-type: text/html; charset=utf-8"); + ?> @@ -607,7 +612,7 @@ if ($end_call > 0) $rslt=mysql_to_mysqli($stmt, $link); echo _QXZ("information modified")."

\n"; - echo "Go back to the lead modification page

\n"; + echo ""._QXZ("Go back to the lead modification page")."

\n"; echo "
\n"; ### LOG INSERTION Admin Log Table ### @@ -1272,28 +1277,28 @@ else else { echo "
$label_title:   \n"; - echo "$label_first_name:
$label_middle_initial:   \n"; - echo " $label_last_name:
$label_address1 :
$label_address2 :
$label_address3 :
$label_city :
$label_state:   \n"; - echo " $label_postal_code:
$label_middle_initial:   \n"; + echo " $label_last_name:
$label_address1 :
$label_address2 :
$label_address3 :
$label_city :
$label_state:   \n"; + echo " $label_postal_code:
$label_province :
"._QXZ("Country")." :   \n"; - echo " "._QXZ("Date of Birth").":
$label_phone_number :
$label_phone_code :
$label_alt_phone :
$label_email :
$label_security_phrase :
$label_vendor_lead_code :
"._QXZ("Rank")." :
"._QXZ("Owner")." :
$label_comments :
$label_province :
"._QXZ("Country")." :   \n"; + echo " "._QXZ("Date of Birth").":
$label_phone_number :
$label_phone_code :
$label_alt_phone :
$label_email :
$label_security_phrase :
$label_vendor_lead_code :
"._QXZ("Rank")." :
"._QXZ("Owner")." :
$label_comments :