ViciDial/agc_2-X
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Improved logging of chats, emails, inbound calls

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git-svn-id: svn://192.168.202.10@2437 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2015-12-20 16:19:27 +00:00
parent 41c49afc48
commit 1f75beeb8d
2 changed files with 49 additions and 35 deletions
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www/chat_customer/vicidial_chat_customer_side.php
+8 -7
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@@ -13,6 +13,7 @@
# 151213-1105 - Added variable filtering
# 151217-1017 - Allow for pre-populating of group_id
# 151219-0850 - Added translation code
# 151220-0959 - Only search for phone number if greater than 4 digits
#
require("dbconnect_mysqli.php");
@@ -142,14 +143,14 @@ if ($stage == "join_chat") { # For people invited to an existing chat from an ag
$ins_alert_rslt=mysql_to_mysqli($ins_alert_stmt, $link);
}
} else {
if ($phone_number) {
$stmt="select lead_id from vicidial_list where phone_number='$phone_number' order by entry_date desc limit 1";
if (strlen($phone_number) > 4) {
$stmt="SELECT lead_id from vicidial_list where phone_number='$phone_number' order by entry_date desc limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
} else if ($email) {
$stmt="select lead_id from vicidial_list where email='$email' order by entry_date desc limit 1";
$stmt="SELECT lead_id from vicidial_list where email='$email' order by entry_date desc limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
} else {
$stmt="select lead_id from vicidial_list where email like '%".$ip_address."%' order by entry_date desc limit 1";
$stmt="SELECT lead_id from vicidial_list where email like \"%".$ip_address."%\" order by entry_date desc limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
}
@@ -208,11 +209,11 @@ if ($stage == 'send_request') { # For people requesting a chat with an agent; co
$user=time().".".rand(10000,99999);
# SEARCH FOR CUSTOMER IN DATABASE - IF NOT FOUND BY PHONE OR IP ADDRESS MAKE A NEW USER
if ($phone_number) {
$stmt="select lead_id from vicidial_list where phone_number='$phone_number' order by entry_date desc limit 1";
if (strlen($phone_number) > 4) {
$stmt="SELECT lead_id from vicidial_list where phone_number='$phone_number' order by entry_date desc limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
} else {
$stmt="select lead_id from vicidial_list where email like '%".$ip_address."%' order by entry_date desc limit 1";
$stmt="SELECT lead_id from vicidial_list where email like \"%".$ip_address."%\" order by entry_date desc limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
}