From 1f88e0aa64cd07e41e43656a299a6261c0903f62 Mon Sep 17 00:00:00 2001 From: mattf Date: Thu, 1 Sep 2022 13:54:01 +0000 Subject: [PATCH] Added User Group "Script Override" option git-svn-id: svn://192.168.202.10@3634 3d104415-ff17-0410-8863-d5cf3c621b8a --- UPGRADE | 8 + extras/MySQL_AST_CREATE_tables.sql | 8 +- extras/upgrade_2.14.sql | 6 + www/agc/vdc_db_query.php | 242 ++++++++++++++++++++++++---- www/agc/vdc_script_display.php | 16 +- www/agc/vicidial.php | 17 +- www/vicidial/admin.php | 66 ++++++-- www/vicidial/help_documentation.txt | 4 +- 8 files changed, 310 insertions(+), 57 deletions(-) diff --git a/UPGRADE b/UPGRADE index 305ecfdf..2a0f8105 100644 --- a/UPGRADE +++ b/UPGRADE @@ -722,6 +722,14 @@ OTHER CHANGES: 202. Added the "Inbound DID Detail Report" to the Admin Utilities page. +203. Added Beta support for ConfBridge Asterisk Conferencing engine. See the + "/extras/ConfBridge" directory for more information. + +204. Added Beta support for VERM(the VICIdial Enhanced Reporting Module), + accessible from the "Reports -> Admin Utilities" page. + +205. Added User Group "Script Override" option, with per-campaign activation. + diff --git a/extras/MySQL_AST_CREATE_tables.sql b/extras/MySQL_AST_CREATE_tables.sql index 851699f3..79a7d00f 100644 --- a/extras/MySQL_AST_CREATE_tables.sql +++ b/extras/MySQL_AST_CREATE_tables.sql @@ -761,7 +761,8 @@ api_ip_list VARCHAR(30) default '', webphone_layout VARCHAR(255) default '', allowed_queue_groups TEXT, reports_header_override ENUM('DISABLED','LOGO_ONLY_SMALL','LOGO_ONLY_LARGE','ALT_1','ALT_2','ALT_3','ALT_4') default 'DISABLED', -admin_home_url VARCHAR(255) default '' +admin_home_url VARCHAR(255) default '', +script_id VARCHAR(20) default '' ) ENGINE=MyISAM; CREATE TABLE vicidial_campaigns ( @@ -1092,7 +1093,8 @@ pause_max_url TEXT, agent_hide_hangup ENUM('Y','N') default 'N', ig_xfer_list_sort ENUM('GROUP_ID_UP','GROUP_ID_DOWN','GROUP_NAME_UP','GROUP_NAME_DOWN','PRIORITY_UP','PRIORITY_DOWN') default 'GROUP_ID_UP', script_tab_frame_size VARCHAR(10) default 'DEFAULT', -max_logged_in_agents SMALLINT(5) UNSIGNED default '0' +max_logged_in_agents SMALLINT(5) UNSIGNED default '0', +user_group_script ENUM('DISABLED','ENABLED') default 'DISABLED' ) ENGINE=MyISAM; CREATE TABLE vicidial_lists ( @@ -5147,4 +5149,4 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues', UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1665',db_schema_update_date=NOW(),reload_timestamp=NOW(); +UPDATE system_settings SET db_schema_version='1666',db_schema_update_date=NOW(),reload_timestamp=NOW(); diff --git a/extras/upgrade_2.14.sql b/extras/upgrade_2.14.sql index d9ae7f46..c34f45d5 100644 --- a/extras/upgrade_2.14.sql +++ b/extras/upgrade_2.14.sql @@ -2012,3 +2012,9 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues', INSERT INTO `vicidial_settings_containers` VALUES ('VERM_STATUS_NAMES_OVERRIDE','Override dialer status names in enhanced reporting','OTHER','---ALL---','; For each status name you want overridden, type the status followed by\r\n; a pipe, then the new status name\r\n; Ex:\r\n; NZ|Taumatawhakatangihangakoauauotamateaturipukakapikimaungahoronukupoka\r\n201214|Request To Cancel\r\n210200|No Answer-Incomplete Call\r\n210201|Contact Established\r\n210202|Provider Review - HB\r\n210203|Promise to Pay\r\n210204|Setup Payment Plan\r\n210205|Research-Inquiry\r\n210206|Voice Mail Left - HB\r\n210207|Do Not Call\r\n210208|Appeal Verification\r\n210209|Bad Phone\r\n210210|Bad Address\r\n210211|Direct Pay Verification\r\n210213|Provider Approved\r\n210215|Update Notes Only\r\n210216|Voicemail-No Status Change\r\n210217|Sent Letter Request - HB\r\n210218|Auto VoiceMail Left - HB\r\n210219|Auto VoiceMail-No Status Change\r\n210302|Provider Review - LB\r\n210306|Voice Mail Left - LB\r\n210317|Sent Letter Request - LB\r\n210318|Auto VoiceMail Left - LB\r\n211503|Provider - COVID-19\r\n211603|Transferred Call to MLA\r\n'), ('VERM_REPORT_OPTIONS','Container for customizing VERM report output','OTHER','---ALL---','; This is the report queue used if none is chosen by the user\r\n; It\'s preloaded in some forms as well\r\nVERM_default_report_queue => ALL\r\n\r\n; If there are statuses to exclude from reports, list them here\r\n; Separate with commas. Default is AFTHRS\r\nexc_addtl_statuses => AFTHRS\r\n\r\n; Set the below value to 1 (or anything non-blank/non-zero) in order to \r\n; show the agents ID in addition to their full name in the report results\r\nshow_full_agent_info => 1\r\n\r\n; Some reports count \"lost\" calls - which are defined by the below variable\r\n; listing what you define as \"lost\" dispos. Separate with commas.\r\nlost_statuses => LOST,210208,DISPO\r\n\r\n; You can create a detailed IVR survey report for ingroups by defining\r\n; \"ivr_survey_ingroups_detail\" and \"ivr_survey_ingroups_voicemails.\"\r\n; For \"details\", supply an ingroup used as a tracking group on call menus.\r\n; Then, add a pipe and after that list all call menus that use the ingroup\r\n; as the tracking group, separating each with a comma\r\n; To track whether the calls went to voicemail, list every call menu/option\r\n; combination that goes to voicemail, separating the call menu from the \r\n; option with a pipe. One callmenu/option combo per line.\r\nivr_survey_ingroups_detail => 521205|561401,561402,561403,561404,561505\r\nivr_survey_ingroups_voicemails => 561505|t\r\n\r\n; #####################################################\r\n; # ALL of the below are used in the wallboard report #\r\n; #####################################################\r\nVERM_default_outb_widget_queue => ALL_OUT\r\nVERM_default_inb_widget_queue1 => SALESLINE\r\nVERM_default_inb_widget_queue2 => 515915v_MLA_Shared\r\n\r\n; Used specifically for the SLA widget\r\n; Uses ingroups - separate multiple ingroups by commas\r\n; Comment out or leave blank to count all ingroups\r\nSLA_LEVEL_PCT_ingroups => SALESLINE,SUPPORT\r\n\r\n; This removes remote agents from the wallboard reports\r\n; Comment out to include remote agents (or set to zero)\r\nomit_remote_agents => 1\r\n'); UPDATE system_settings SET db_schema_version='1665',db_schema_update_date=NOW() where db_schema_version < 1665; + +ALTER TABLE vicidial_user_groups ADD script_id VARCHAR(20) default ''; + +ALTER TABLE vicidial_campaigns ADD user_group_script ENUM('DISABLED','ENABLED') default 'DISABLED'; + +UPDATE system_settings SET db_schema_version='1666',db_schema_update_date=NOW() where db_schema_version < 1666; diff --git a/www/agc/vdc_db_query.php b/www/agc/vdc_db_query.php index 89ee7413..56486edf 100644 --- a/www/agc/vdc_db_query.php +++ b/www/agc/vdc_db_query.php @@ -526,10 +526,11 @@ # 220311-1709 - Added List CID Group Override option # 220623-1005 - Added List Dial Prefix Override option # 220625-1630 - Fix for Manual Dial NONE_WITH_ options dialing proper number +# 220831-1654 - Added User Group script override option # -$version = '2.14-419'; -$build = '220625-1630'; +$version = '2.14-420'; +$build = '220831-1654'; $php_script = 'vdc_db_query.php'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=876; @@ -2292,6 +2293,44 @@ if ($ACTION == 'manDiaLnextCaLL') $VLAEDXaffected_rows = mysqli_affected_rows($link); } + $local_call_time='24hours'; + ##### gather local call time, user_group_script settings from campaign + $stmt="SELECT local_call_time,user_group_script FROM vicidial_campaigns where campaign_id='$campaign';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00353',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $camp_lct_ct = mysqli_num_rows($rslt); + if ($camp_lct_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $local_call_time = $row[0]; + $user_group_script = $row[1]; + } + + $stmt="SELECT user_group,territory FROM vicidial_users where user='$user';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00241',$user,$server_ip,$session_name,$one_mysql_log);} + $userterr_ct = mysqli_num_rows($rslt); + if ($DB) {echo "$userterr_ct|$stmt\n";} + if ($userterr_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $user_group = $row[0]; + $territory = $row[1]; + } + + $UGscript_id=''; + $stmt="SELECT script_id FROM vicidial_user_groups where user_group='$user_group';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + $userterr_ct = mysqli_num_rows($rslt); + if ($DB) {echo "$userterr_ct|$stmt\n";} + if ($userterr_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $UGscript_id = $row[0]; + } + $script_recording_delay=0; ##### find if script contains recording fields $stmt="SELECT count(*) FROM vicidial_scripts vs,vicidial_campaigns vc WHERE campaign_id='$campaign' and ( (vs.script_id=vc.campaign_script) or (vs.script_id=vc.campaign_script_two) ) and script_text LIKE \"%--A--recording_%\";"; @@ -2469,19 +2508,6 @@ if ($ACTION == 'manDiaLnextCaLL') if (strlen($phone_code)<1) {$phone_code=$default_phone_code;} - $local_call_time='24hours'; - ##### gather local call time setting from campaign - $stmt="SELECT local_call_time FROM vicidial_campaigns where campaign_id='$campaign';"; - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00353',$user,$server_ip,$session_name,$one_mysql_log);} - if ($DB) {echo "$stmt\n";} - $camp_lct_ct = mysqli_num_rows($rslt); - if ($camp_lct_ct > 0) - { - $row=mysqli_fetch_row($rslt); - $local_call_time = $row[0]; - } - ### get current gmt_offset of the phone_number $USarea = substr($phone_number, 0, 3); $gmt_offset = lookup_gmt($phone_code,$USarea,$state,$LOCAL_GMT_OFF_STD,$Shour,$Smin,$Ssec,$Smon,$Smday,$Syear,$postalgmt,$postal_code); @@ -3880,18 +3906,6 @@ if ($ACTION == 'manDiaLnextCaLL') if (strlen($camp_lists) < 4) {$camp_lists="''";} if (strlen($list_id_sql) < 4) {$list_id_sql="list_id=''";} - $stmt="SELECT user_group,territory FROM vicidial_users where user='$user';"; - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00241',$user,$server_ip,$session_name,$one_mysql_log);} - $userterr_ct = mysqli_num_rows($rslt); - if ($DB) {echo "$userterr_ct|$stmt\n";} - if ($userterr_ct > 0) - { - $row=mysqli_fetch_row($rslt); - $user_group = $row[0]; - $territory = $row[1]; - } - $adooSQL = ''; if (preg_match("/TERRITORY/i",$agent_dial_owner_only)) { @@ -5694,6 +5708,24 @@ if ($ACTION == 'manDiaLnextCaLL') } } + # check for User Group override of agent script, and if that feature is enabled for this campaign + if ( ($user_group_script == 'ENABLED') and (strlen($UGscript_id) > 0) ) + { + $VDCL_campaign_script = $UGscript_id; + $script_recording_delay=0; + ##### find if script contains recording fields + $stmt="SELECT count(*) FROM vicidial_scripts WHERE script_id='$UGscript_id' and script_text LIKE \"%--A--recording_%\";"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $ug_vc_ct = mysqli_num_rows($rslt); + if ($ug_vc_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $script_recording_delay = $row[0]; + } + } + ### Gather number preset settings from campaign $VDCL_xferconf_a_number=''; $VDCL_xferconf_b_number=''; @@ -9676,7 +9708,7 @@ if ($ACTION == 'VDADcheckINCOMING') $CBcomments = trim("$row[3]"); } } - $stmt="SELECT owner_populate FROM vicidial_campaigns where campaign_id='$campaign';"; + $stmt="SELECT owner_populate,user_group_script FROM vicidial_campaigns where campaign_id='$campaign';"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00444',$user,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -9684,7 +9716,8 @@ if ($ACTION == 'VDADcheckINCOMING') if ($camp_op_ct > 0) { $row=mysqli_fetch_row($rslt); - $owner_populate = $row[0]; + $owner_populate = $row[0]; + $user_group_script = $row[1]; } $ownerSQL=''; if ( ($owner_populate=='ENABLED') and ( (strlen($owner) < 1) or ($owner=='NULL') ) ) @@ -9726,6 +9759,18 @@ if ($ACTION == 'VDADcheckINCOMING') $fullname = $row[1]; } + $UGscript_id=''; + $stmt="SELECT script_id FROM vicidial_user_groups where user_group='$user_group';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + $userterr_ct = mysqli_num_rows($rslt); + if ($DB) {echo "$userterr_ct|$stmt\n";} + if ($userterr_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $UGscript_id = $row[0]; + } + $stmt = "SELECT campaign_id,phone_number,alt_dial,call_type from vicidial_auto_calls where callerid = '$callerid' order by call_time desc limit 1;"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); @@ -9911,6 +9956,24 @@ if ($ACTION == 'VDADcheckINCOMING') } } + # check for User Group override of agent script, and if that feature is enabled for this campaign + if ( ($user_group_script == 'ENABLED') and (strlen($UGscript_id) > 0) ) + { + $VDCL_campaign_script = $UGscript_id; + $script_recording_delay=0; + ##### find if script contains recording fields + $stmt="SELECT count(*) FROM vicidial_scripts WHERE script_id='$UGscript_id' and script_text LIKE \"%--A--recording_%\";"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $ug_vc_ct = mysqli_num_rows($rslt); + if ($ug_vc_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $script_recording_delay = $row[0]; + } + } + $VDCL_ingroup_script_color=''; if ( (strlen($VDCL_campaign_script)>1) and ($VDCL_campaign_script != 'NONE') ) { @@ -10016,6 +10079,24 @@ if ($ACTION == 'VDADcheckINCOMING') $script_recording_delay = $row[0]; } + # check for User Group override of agent script, and if that feature is enabled for this campaign + if ( ($user_group_script == 'ENABLED') and (strlen($UGscript_id) > 0) ) + { + $VDCL_ingroup_script = $UGscript_id; + $script_recording_delay=0; + ##### find if script contains recording fields + $stmt="SELECT count(*) FROM vicidial_scripts WHERE script_id='$UGscript_id' and script_text LIKE \"%--A--recording_%\";"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $ug_vc_ct = mysqli_num_rows($rslt); + if ($ug_vc_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $script_recording_delay = $row[0]; + } + } + $stmt = "SELECT group_name,group_color,web_form_address,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_xfer_group,ingroup_recording_override,ingroup_rec_filename,default_group_alias,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,uniqueid_status_display,uniqueid_status_prefix,timer_action_destination,web_form_address_three,status_group_id,inbound_survey,ingroup_script_two,browser_alert_sound,browser_alert_volume from vicidial_inbound_groups where group_id='$VDADchannel_group';"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); @@ -10118,6 +10199,25 @@ if ($ACTION == 'VDADcheckINCOMING') $script_recording_delay = $row[0]; } } + + # check for User Group override of agent script, and if that feature is enabled for this campaign + if ( ($user_group_script == 'ENABLED') and (strlen($UGscript_id) > 0) ) + { + $VDCL_ingroup_script = $UGscript_id; + $script_recording_delay=0; + ##### find if script contains recording fields + $stmt="SELECT count(*) FROM vicidial_scripts WHERE script_id='$UGscript_id' and script_text LIKE \"%--A--recording_%\";"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $ug_vc_ct = mysqli_num_rows($rslt); + if ($ug_vc_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $script_recording_delay = $row[0]; + } + } + if ( ( (preg_match('/NONE/',$VDCL_ingroup_script_two)) and (strlen($VDCL_ingroup_script_two) < 5) ) or (strlen($VDCL_ingroup_script_two) < 1) ) { $VDCL_ingroup_script_two = $row[16]; @@ -10229,6 +10329,24 @@ if ($ACTION == 'VDADcheckINCOMING') $script_recording_delay = $row[0]; } + # check for User Group override of agent script, and if that feature is enabled for this campaign + if ( ($user_group_script == 'ENABLED') and (strlen($UGscript_id) > 0) ) + { + $VDCL_ingroup_script = $UGscript_id; + $script_recording_delay=0; + ##### find if script contains recording fields + $stmt="SELECT count(*) FROM vicidial_scripts WHERE script_id='$UGscript_id' and script_text LIKE \"%--A--recording_%\";"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $ug_vc_ct = mysqli_num_rows($rslt); + if ($ug_vc_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $script_recording_delay = $row[0]; + } + } + $stmt = "SELECT group_web_vars from vicidial_campaign_agents where campaign_id='$VDADchannel_group' and user='$user';"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); @@ -11418,6 +11536,18 @@ if ($ACTION == 'VDADcheckINCOMINGother') $fullname = $row[1]; } + $UGscript_id=''; + $stmt="SELECT script_id FROM vicidial_user_groups where user_group='$user_group';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + $userterr_ct = mysqli_num_rows($rslt); + if ($DB) {echo "$userterr_ct|$stmt\n";} + if ($userterr_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $UGscript_id = $row[0]; + } + if ($other_start_epoch > 1000) {$queue_seconds = ($StarTtime - $other_start_epoch);} @@ -11495,7 +11625,7 @@ if ($ACTION == 'VDADcheckINCOMINGother') $status_group_gather_data = status_group_gather($row[27],'INGROUP'); - $stmt = "SELECT campaign_script,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_group_alias,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,timer_action_destination,campaign_script_two,browser_alert_sound,browser_alert_volume from vicidial_campaigns where campaign_id='$campaign';"; + $stmt = "SELECT campaign_script,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_group_alias,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,timer_action_destination,campaign_script_two,browser_alert_sound,browser_alert_volume,user_group_script from vicidial_campaigns where campaign_id='$campaign';"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00501',$user,$server_ip,$session_name,$one_mysql_log);} @@ -11531,7 +11661,15 @@ if ($ACTION == 'VDADcheckINCOMINGother') {$VDCL_xferconf_e_number = $row[13];} if (strlen($VDCL_timer_action_destination) < 1) {$VDCL_timer_action_destination = $row[14];} + $user_group_script = $row[18]; } + + # check for User Group override of agent script, and if that feature is enabled for this campaign + if ( ($user_group_script == 'ENABLED') and (strlen($UGscript_id) > 0) ) + { + $VDCL_ingroup_script = $UGscript_id; + } + $stmt = "SELECT group_web_vars from vicidial_inbound_group_agents where group_id='$VDADchannel_group' and user='$user';"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); @@ -11567,7 +11705,7 @@ if ($ACTION == 'VDADcheckINCOMINGother') } else { - $stmt = "SELECT campaign_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_group_alias,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,timer_action_destination,campaign_script_two from vicidial_campaigns where campaign_id='$VDADchannel_group';"; + $stmt = "SELECT campaign_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_group_alias,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,timer_action_destination,campaign_script_two,user_group_script from vicidial_campaigns where campaign_id='$VDADchannel_group';"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00505',$user,$server_ip,$session_name,$one_mysql_log);} @@ -11591,6 +11729,7 @@ if ($ACTION == 'VDADcheckINCOMINGother') $VDCL_xferconf_d_number = $row[13]; $VDCL_xferconf_e_number = $row[14]; $VDCL_timer_action_destination = $row[15]; + $user_group_script = $row[17]; } $stmt = "SELECT group_web_vars from vicidial_campaign_agents where campaign_id='$VDADchannel_group' and user='$user';"; @@ -11605,6 +11744,12 @@ if ($ACTION == 'VDADcheckINCOMINGother') } } + # check for User Group override of agent script, and if that feature is enabled for this campaign + if ( ($user_group_script == 'ENABLED') and (strlen($UGscript_id) > 0) ) + { + $VDCL_ingroup_script = $UGscript_id; + } + $VDCL_ingroup_script_color=''; if ( (strlen($VDCL_ingroup_script)>1) and ($VDCL_ingroup_script != 'NONE') ) { @@ -12463,7 +12608,7 @@ if ($ACTION == 'LeaDSearcHSelecTUpdatE') $CBcomments = trim("$row[3]"); } } - $stmt="SELECT owner_populate FROM vicidial_campaigns where campaign_id='$campaign';"; + $stmt="SELECT owner_populate,user_group_script FROM vicidial_campaigns where campaign_id='$campaign';"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00459',$user,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -12471,7 +12616,8 @@ if ($ACTION == 'LeaDSearcHSelecTUpdatE') if ($camp_op_ct > 0) { $row=mysqli_fetch_row($rslt); - $owner_populate = $row[0]; + $owner_populate = $row[0]; + $user_group_script = $row[1]; } $ownerSQL=''; if ( ($owner_populate=='ENABLED') and ( (strlen($owner) < 1) or ($owner=='NULL') ) ) @@ -12513,6 +12659,18 @@ if ($ACTION == 'LeaDSearcHSelecTUpdatE') $fullname = $row[1]; } + $UGscript_id=''; + $stmt="SELECT script_id FROM vicidial_user_groups where user_group='$user_group';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + $userterr_ct = mysqli_num_rows($rslt); + if ($DB) {echo "$userterr_ct|$stmt\n";} + if ($userterr_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $UGscript_id = $row[0]; + } + $dialed_number = $phone_number; $dialed_label = 'MAIN'; $call_type = 'IN'; @@ -12716,6 +12874,24 @@ if ($ACTION == 'LeaDSearcHSelecTUpdatE') $Ctype = 'I'; } + # check for User Group override of agent script, and if that feature is enabled for this campaign + if ( ($user_group_script == 'ENABLED') and (strlen($UGscript_id) > 0) ) + { + $VDCL_ingroup_script = $UGscript_id; + $script_recording_delay=0; + ##### find if script contains recording fields + $stmt="SELECT count(*) FROM vicidial_scripts WHERE script_id='$UGscript_id' and script_text LIKE \"%--A--recording_%\";"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $ug_vc_ct = mysqli_num_rows($rslt); + if ($ug_vc_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $script_recording_delay = $row[0]; + } + } + $VDCL_ingroup_script_color=''; if ( (strlen($VDCL_ingroup_script)>1) and ($VDCL_ingroup_script != 'NONE') ) { diff --git a/www/agc/vdc_script_display.php b/www/agc/vdc_script_display.php index ecf467bf..24e03da5 100644 --- a/www/agc/vdc_script_display.php +++ b/www/agc/vdc_script_display.php @@ -45,10 +45,11 @@ # 210616-2100 - Added optional CORS support, see options.php for details # 210825-0858 - Fix for security issue # 220219-0144 - Added allow_web_debug system setting +# 220901-0849 - Added campaign user_group_script option # -$version = '2.14-39'; -$build = '220219-0144'; +$version = '2.14-40'; +$build = '220901-0849'; $php_script = 'vdc_script_display.php'; require_once("dbconnect_mysqli.php"); @@ -267,6 +268,10 @@ if (isset($_GET["LOGINvarFIVE"])) {$LOGINvarFIVE=$_GET["LOGINvarFIVE"];} elseif (isset($_POST["LOGINvarFIVE"])) {$LOGINvarFIVE=$_POST["LOGINvarFIVE"];} if (isset($_GET["script_span"])) {$script_span=$_GET["script_span"];} elseif (isset($_POST["script_span"])) {$script_span=$_POST["script_span"];} +if (isset($_GET["user_group_script"])) {$user_group_script=$_GET["user_group_script"];} + elseif (isset($_POST["user_group_script"])) {$user_group_script=$_POST["user_group_script"];} +if (isset($_GET["UGscript_id"])) {$UGscript_id=$_GET["UGscript_id"];} + elseif (isset($_POST["UGscript_id"])) {$UGscript_id=$_POST["UGscript_id"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); @@ -445,6 +450,7 @@ $vendor_id = preg_replace("/\"|\\\\|;/",'-',$vendor_id); $vendor_lead_code = preg_replace("/\"|\\\\|;/",'-',$vendor_lead_code); $web_vars = preg_replace("/\<|\>|\'|\"|\\\\|;/",'-',$web_vars); $xfercallid = preg_replace("/\<|\>|\"|\\\\|;/",'-',$xfercallid); +$user_group_script=preg_replace("/[^-_0-9a-zA-Z]/","",$user_group_script); if ($non_latin < 1) { @@ -477,6 +483,7 @@ if ($non_latin < 1) $did_custom_three = preg_replace('/[^- \.\:\/\@\_0-9a-zA-Z]/','-',$did_custom_three); $did_custom_four = preg_replace('/[^- \.\:\/\@\_0-9a-zA-Z]/','-',$did_custom_four); $did_custom_five = preg_replace('/[^- \.\:\/\@\_0-9a-zA-Z]/','-',$did_custom_five ); + $UGscript_id = preg_replace("/[^-_0-9a-zA-Z]/",'-',$UGscript_id); } else { @@ -509,6 +516,7 @@ else $did_custom_three = preg_replace('/[^- \.\:\/\@\_0-9\p{L}]/u','-',$did_custom_three); $did_custom_four = preg_replace('/[^- \.\:\/\@\_0-9\p{L}]/u','-',$did_custom_four); $did_custom_five = preg_replace('/[^- \.\:\/\@\_0-9\p{L}]/u','-',$did_custom_five ); + $UGscript_id = preg_replace("/[^-_0-9\p{L}]/u",'-',$UGscript_id); } $auth=0; @@ -554,7 +562,9 @@ if ($inOUT == 'IN') {$ignore_list_script=1;} } -if ( ($ignore_list_script < 1) and ($script_span != 'Script2Contents') ) +if ($DB > 0) {echo "DEBUG: |$ignore_list_script|$script_span|$user_group_script|$UGscript_id|\n";} + +if ( ($ignore_list_script < 1) and ($script_span != 'Script2Contents') and ( ($user_group_script != 'ENABLED') or (strlen($UGscript_id)<1) ) ) { # $stmt="SELECT agent_script_override from vicidial_lists where list_id='$list_id';"; $stmt="SELECT if('$inOUT'= 'IN',if(inbound_list_script_override is null or inbound_list_script_override='',agent_script_override,inbound_list_script_override),agent_script_override) from vicidial_lists where list_id='$list_id';"; diff --git a/www/agc/vicidial.php b/www/agc/vicidial.php index 0cf6e1a9..c6dd2ec9 100644 --- a/www/agc/vicidial.php +++ b/www/agc/vicidial.php @@ -696,10 +696,11 @@ # 220524-1846 - Fix for rare Dead audio trigger and blind monitor trigger issue #1361 # 220623-0911 - Added max_logged_in_agents campaign setting and list dial_prefix override # 220725-0839 - Fix for rare Agent Pause Max issue with previewed manual dial calls that don't answer +# 220901-0853 - Added user_group_script campaign user_group_script option # -$version = '2.14-664c'; -$build = '220725-0839'; +$version = '2.14-665c'; +$build = '220901-0853'; $php_script = 'vicidial.php'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=98; @@ -1827,7 +1828,7 @@ else $AgentAlert_allowed = $VU_allow_alerts; ### Gather timeclock and shift enforcement restriction settings - $stmt="SELECT forced_timeclock_login,shift_enforcement,group_shifts,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view,agent_xfer_consultative,agent_xfer_dial_override,agent_xfer_vm_transfer,agent_xfer_blind_transfer,agent_xfer_dial_with_customer,agent_xfer_park_customer_dial,agent_fullscreen,webphone_url_override,webphone_dialpad_override,webphone_systemkey_override,admin_viewable_groups,agent_xfer_park_3way,webphone_layout from vicidial_user_groups where user_group='$VU_user_group';"; + $stmt="SELECT forced_timeclock_login,shift_enforcement,group_shifts,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view,agent_xfer_consultative,agent_xfer_dial_override,agent_xfer_vm_transfer,agent_xfer_blind_transfer,agent_xfer_dial_with_customer,agent_xfer_park_customer_dial,agent_fullscreen,webphone_url_override,webphone_dialpad_override,webphone_systemkey_override,admin_viewable_groups,agent_xfer_park_3way,webphone_layout,script_id from vicidial_user_groups where user_group='$VU_user_group';"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01052',$VD_login,$server_ip,$session_name,$one_mysql_log);} $row=mysqli_fetch_row($rslt); @@ -1872,6 +1873,7 @@ else $system_key = $row[15]; $admin_viewable_groups = $row[16]; $webphone_layout_override = $row[18]; + $UGscript_id = $row[19]; $admin_viewable_groupsALL=0; $LOGadmin_viewable_groupsSQL=''; @@ -2336,7 +2338,7 @@ else $HKstatusnames = substr("$HKstatusnames", 0, -1); ##### grab the campaign settings - $stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size FROM vicidial_campaigns where campaign_id = '$VD_campaign';"; + $stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,user_group_script FROM vicidial_campaigns where campaign_id = '$VD_campaign';"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -2519,6 +2521,7 @@ else $agent_hide_hangup = $row[175]; $ig_xfer_list_sort = $row[176]; $script_tab_frame_size = $row[177]; + $user_group_script = $row[178]; $agent_hide_hangup_ACTIVE=0; $agent_hide_hangup_ACTIVE_style=''; if ( ($agent_hide_hangup == 'Y') and ($SSagent_hide_hangup > 0) ) @@ -5684,6 +5687,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";} var pause_max_url_trigger = ''; var agent_hide_hangup_ACTIVE = ''; var agent_datetime=''; + var tempDB2=''; var DiaLControl_auto_HTML = "\" border=\"0\" alt=\"You are paused\" />"; var DiaLControl_auto_HTML_ready = "\" border=\"0\" alt=\"You are active\" />"; var DiaLControl_auto_HTML_OFF = "\" border=\"0\" alt=\"pause button disabled\" />"; @@ -12175,7 +12179,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) } if (xmlhttp) { - NeWscript_query = "server_ip=" + server_ip + "&inOUT=" + inOUT + "&SCRIPTcamp_script=" + temp_campaign_script + '' + "&SCRIPTin_script=" + temp_in_script + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&called_count=" + document.vicidial_form.called_count.value + "&script_override=" + script_override + "&script_span=" + script_span + "&ScrollDIV=1&" + temp_SCRIPTweb_form_vars; + NeWscript_query = "server_ip=" + server_ip + "&inOUT=" + inOUT + "&SCRIPTcamp_script=" + temp_campaign_script + '' + "&SCRIPTin_script=" + temp_in_script + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&called_count=" + document.vicidial_form.called_count.value + "&script_override=" + script_override + "&script_span=" + script_span + "&ScrollDIV=1&user_group_script=&UGscript_id=&" + temp_SCRIPTweb_form_vars; xmlhttp.open('POST', 'vdc_script_display.php'); xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8'); xmlhttp.send(NeWscript_query); @@ -12184,7 +12188,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection) if (xmlhttp.readyState == 4 && xmlhttp.status == 200) { // alert(NeWscript_query); - // document.getElementById("debugbottomspan").innerHTML = NeWscript_query + "\n" + xmlhttp.responseText; + // document.getElementById("debugbottomspan").innerHTML = NeWscript_query + "\n" + xmlhttp.responseText + "\n" + tempDB2; + // tempDB2 = document.getElementById("debugbottomspan").innerHTML; new_script_content = xmlhttp.responseText; document.getElementById(script_span).innerHTML = new_script_content; agent_events('call_script', script_span, aec); aec++; diff --git a/www/vicidial/admin.php b/www/vicidial/admin.php index aa4d7e79..7b3b633e 100644 --- a/www/vicidial/admin.php +++ b/www/vicidial/admin.php @@ -2722,6 +2722,8 @@ if (isset($_GET["conf_engine"])) {$conf_engine=$_GET["conf_engine"];} elseif (isset($_POST["conf_engine"])) {$conf_engine=$_POST["conf_engine"];} if (isset($_GET["conf_update_interval"])) {$conf_update_interval=$_GET["conf_update_interval"];} elseif (isset($_POST["conf_update_interval"])) {$conf_update_interval=$_POST["conf_update_interval"];} +if (isset($_GET["user_group_script"])) {$user_group_script=$_GET["user_group_script"];} + elseif (isset($_POST["user_group_script"])) {$user_group_script=$_POST["user_group_script"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); @@ -3438,6 +3440,7 @@ $script_tab_frame_size = preg_replace('/[^-_0-9a-zA-Z]/','',$script_tab_frame_si $max_logged_in_agents = preg_replace('/[^-_0-9a-zA-Z]/','',$max_logged_in_agents); $user_codes_admin = preg_replace('/[^-_0-9a-zA-Z]/','',$user_codes_admin); $conf_engine = preg_replace('/[^-_0-9a-zA-Z]/','',$conf_engine); +$user_group_script = preg_replace('/[^-_0-9a-zA-Z]/','',$user_group_script); if ($non_latin < 1) { @@ -5929,12 +5932,13 @@ if ($SSscript_remove_js > 0) # 220824-1452 - Fix for Script override input variable filtering issues # 220827-0855 - Added BETA support for ConfBridge in Servers and Conferences # 220829-1036 - Added testing code for VERM(VICIdial Enhanced Reporting Module) +# 220831-0850 - Added Campaign user_group_script override option, with User Group script option # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time -$admin_version = '2.14-864a'; -$build = '220829-1036'; +$admin_version = '2.14-865a'; +$build = '220831-0850'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -12345,7 +12349,7 @@ if ($ADD==20) $rslt=mysql_to_mysqli($stmtX, $link); } - $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents from vicidial_campaigns where campaign_id='$source_campaign_id';"; + $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents,user_group_script) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents,user_group_script from vicidial_campaigns where campaign_id='$source_campaign_id';"; $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); @@ -17044,7 +17048,7 @@ if ($ADD==41) $hdrtMESSAGE='Hopper All-Drops-Run Triggered'; } - $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',allow_chats='$allow_chats',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script',cpd_unknown_action='$cpd_unknown_action',manual_dial_search_filter='$manual_dial_search_filter',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',manual_dial_override_field='$manual_dial_override_field',status_display_ingroup='$status_display_ingroup',customer_gone_seconds='$customer_gone_seconds',agent_display_fields='$agent_display_fields',am_message_wildcards='$am_message_wildcards',manual_dial_timeout='$manual_dial_timeout',routing_initiated_recordings='$routing_initiated_recordings',manual_dial_hopper_check='$manual_dial_hopper_check',callback_useronly_move_minutes='$callback_useronly_move_minutes',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',manual_auto_next='$manual_auto_next',manual_auto_show='$manual_auto_show',allow_required_fields='$allow_required_fields',dead_to_dispo='$dead_to_dispo',agent_xfer_validation='$agent_xfer_validation',ready_max_logout='$ready_max_logout',callback_display_days='$callback_display_days',three_way_record_stop='$three_way_record_stop',hangup_xfer_record_start='$hangup_xfer_record_start',scheduled_callbacks_email_alert='$scheduled_callbacks_email_alert',max_inbound_calls_outcome='$max_inbound_calls_outcome',manual_auto_next_options='$manual_auto_next_options',agent_screen_time_display='$agent_screen_time_display',next_dial_my_callbacks='$next_dial_my_callbacks',inbound_no_agents_no_dial_container='$inbound_no_agents_no_dial_container',inbound_no_agents_no_dial_threshold='$inbound_no_agents_no_dial_threshold',cid_group_id='$cid_group_id',pause_max_dispo='$pause_max_dispo',script_top_dispo='$script_top_dispo',dead_trigger_seconds='$dead_trigger_seconds',dead_trigger_action='$dead_trigger_action',dead_trigger_repeat='$dead_trigger_repeat',dead_trigger_filename='$dead_trigger_filename',dead_trigger_url='" . mysqli_real_escape_string($link, $dead_trigger_url) . "',scheduled_callbacks_force_dial='$scheduled_callbacks_force_dial',scheduled_callbacks_auto_reschedule='$scheduled_callbacks_auto_reschedule',scheduled_callbacks_timezones_container='$scheduled_callbacks_timezones_container',three_way_volume_buttons='$three_way_volume_buttons',callback_dnc='$callback_dnc',manual_dial_validation='$manual_dial_validation',mute_recordings='$mute_recordings',auto_active_list_new='$auto_active_list_new',call_quota_lead_ranking='$call_quota_lead_ranking',sip_event_logging='$sip_event_logging',campaign_script_two='$campaign_script_two',leave_vm_no_dispo='$leave_vm_no_dispo',leave_vm_message_group_id='$leave_vm_message_group_id',dial_timeout_lead_container='$dial_timeout_lead_container',amd_type='$amd_type',vmm_daily_limit='$vmm_daily_limit',opensips_cid_name='$opensips_cid_name',amd_agent_route_options='$amd_agent_route_options',browser_alert_sound='$browser_alert_sound',browser_alert_volume='$browser_alert_volume',three_way_record_stop_exception='$three_way_record_stop_exception',pause_max_exceptions='$pause_max_exceptions',daily_call_count_limit='$daily_call_count_limit',daily_limit_manual='$daily_limit_manual',transfer_button_launch='$transfer_button_launch',shared_dial_rank='$shared_dial_rank',agent_search_method='$agent_search_method',clear_form='$clear_form',leave_3way_start_recording='$leave_3way_start_recording',leave_3way_start_recording_exception='$leave_3way_start_recording_exception',calls_waiting_vl_one='$calls_waiting_vl_one',calls_waiting_vl_two='$calls_waiting_vl_two',calls_inqueue_count_one='$calls_inqueue_count_one',calls_inqueue_count_two='$calls_inqueue_count_two',in_man_dial_next_ready_seconds='$in_man_dial_next_ready_seconds',in_man_dial_next_ready_seconds_override='$in_man_dial_next_ready_seconds_override',transfer_no_dispo='$transfer_no_dispo',call_limit_24hour_method='$call_limit_24hour_method',call_limit_24hour_scope='$call_limit_24hour_scope',call_limit_24hour='$call_limit_24hour',call_limit_24hour_override='$call_limit_24hour_override',cid_group_id_two='$cid_group_id_two',incall_tally_threshold_seconds='$incall_tally_threshold_seconds',auto_alt_threshold='$auto_alt_threshold',pause_max_url='$pause_max_url',agent_hide_hangup='$agent_hide_hangup',ig_xfer_list_sort='$ig_xfer_list_sort',script_tab_frame_size='$script_tab_frame_size',max_logged_in_agents='$max_logged_in_agents'$hdrtSQL where campaign_id='$campaign_id';"; + $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',allow_chats='$allow_chats',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script',cpd_unknown_action='$cpd_unknown_action',manual_dial_search_filter='$manual_dial_search_filter',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',manual_dial_override_field='$manual_dial_override_field',status_display_ingroup='$status_display_ingroup',customer_gone_seconds='$customer_gone_seconds',agent_display_fields='$agent_display_fields',am_message_wildcards='$am_message_wildcards',manual_dial_timeout='$manual_dial_timeout',routing_initiated_recordings='$routing_initiated_recordings',manual_dial_hopper_check='$manual_dial_hopper_check',callback_useronly_move_minutes='$callback_useronly_move_minutes',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',manual_auto_next='$manual_auto_next',manual_auto_show='$manual_auto_show',allow_required_fields='$allow_required_fields',dead_to_dispo='$dead_to_dispo',agent_xfer_validation='$agent_xfer_validation',ready_max_logout='$ready_max_logout',callback_display_days='$callback_display_days',three_way_record_stop='$three_way_record_stop',hangup_xfer_record_start='$hangup_xfer_record_start',scheduled_callbacks_email_alert='$scheduled_callbacks_email_alert',max_inbound_calls_outcome='$max_inbound_calls_outcome',manual_auto_next_options='$manual_auto_next_options',agent_screen_time_display='$agent_screen_time_display',next_dial_my_callbacks='$next_dial_my_callbacks',inbound_no_agents_no_dial_container='$inbound_no_agents_no_dial_container',inbound_no_agents_no_dial_threshold='$inbound_no_agents_no_dial_threshold',cid_group_id='$cid_group_id',pause_max_dispo='$pause_max_dispo',script_top_dispo='$script_top_dispo',dead_trigger_seconds='$dead_trigger_seconds',dead_trigger_action='$dead_trigger_action',dead_trigger_repeat='$dead_trigger_repeat',dead_trigger_filename='$dead_trigger_filename',dead_trigger_url='" . mysqli_real_escape_string($link, $dead_trigger_url) . "',scheduled_callbacks_force_dial='$scheduled_callbacks_force_dial',scheduled_callbacks_auto_reschedule='$scheduled_callbacks_auto_reschedule',scheduled_callbacks_timezones_container='$scheduled_callbacks_timezones_container',three_way_volume_buttons='$three_way_volume_buttons',callback_dnc='$callback_dnc',manual_dial_validation='$manual_dial_validation',mute_recordings='$mute_recordings',auto_active_list_new='$auto_active_list_new',call_quota_lead_ranking='$call_quota_lead_ranking',sip_event_logging='$sip_event_logging',campaign_script_two='$campaign_script_two',leave_vm_no_dispo='$leave_vm_no_dispo',leave_vm_message_group_id='$leave_vm_message_group_id',dial_timeout_lead_container='$dial_timeout_lead_container',amd_type='$amd_type',vmm_daily_limit='$vmm_daily_limit',opensips_cid_name='$opensips_cid_name',amd_agent_route_options='$amd_agent_route_options',browser_alert_sound='$browser_alert_sound',browser_alert_volume='$browser_alert_volume',three_way_record_stop_exception='$three_way_record_stop_exception',pause_max_exceptions='$pause_max_exceptions',daily_call_count_limit='$daily_call_count_limit',daily_limit_manual='$daily_limit_manual',transfer_button_launch='$transfer_button_launch',shared_dial_rank='$shared_dial_rank',agent_search_method='$agent_search_method',clear_form='$clear_form',leave_3way_start_recording='$leave_3way_start_recording',leave_3way_start_recording_exception='$leave_3way_start_recording_exception',calls_waiting_vl_one='$calls_waiting_vl_one',calls_waiting_vl_two='$calls_waiting_vl_two',calls_inqueue_count_one='$calls_inqueue_count_one',calls_inqueue_count_two='$calls_inqueue_count_two',in_man_dial_next_ready_seconds='$in_man_dial_next_ready_seconds',in_man_dial_next_ready_seconds_override='$in_man_dial_next_ready_seconds_override',transfer_no_dispo='$transfer_no_dispo',call_limit_24hour_method='$call_limit_24hour_method',call_limit_24hour_scope='$call_limit_24hour_scope',call_limit_24hour='$call_limit_24hour',call_limit_24hour_override='$call_limit_24hour_override',cid_group_id_two='$cid_group_id_two',incall_tally_threshold_seconds='$incall_tally_threshold_seconds',auto_alt_threshold='$auto_alt_threshold',pause_max_url='$pause_max_url',agent_hide_hangup='$agent_hide_hangup',ig_xfer_list_sort='$ig_xfer_list_sort',script_tab_frame_size='$script_tab_frame_size',max_logged_in_agents='$max_logged_in_agents',user_group_script='$user_group_script'$hdrtSQL where campaign_id='$campaign_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmtA, $link); @@ -18765,7 +18769,7 @@ if ($ADD==411111) $custom_report_str = preg_replace("/\<|\>|\'|\"|\\\\|;/","",$custom_report_str); $custom_rpt_SQL=",allowed_custom_reports='$custom_report_str'"; } - $stmt="UPDATE vicidial_user_groups set user_group='$user_group', group_name='$group_name',allowed_campaigns='$campaigns_value',qc_allowed_campaigns='$qc_campaigns_value',qc_allowed_inbound_groups='$qc_groups_value',group_shifts='$GROUP_shifts',forced_timeclock_login='$forced_timeclock_login',shift_enforcement='$shift_enforcement',agent_status_viewable_groups='$VGROUP_vgroups',agent_status_view_time='$agent_status_view_time',agent_call_log_view='$agent_call_log_view',agent_xfer_consultative='$agent_xfer_consultative',agent_xfer_dial_override='$agent_xfer_dial_override',agent_xfer_vm_transfer='$agent_xfer_vm_transfer',agent_xfer_blind_transfer='$agent_xfer_blind_transfer',agent_xfer_dial_with_customer='$agent_xfer_dial_with_customer',agent_xfer_park_customer_dial='$agent_xfer_park_customer_dial',agent_fullscreen='$agent_fullscreen',allowed_reports='$allowed_reports'$custom_rpt_SQL,webphone_url_override='" . mysqli_real_escape_string($link, $webphone_url_override) . "',webphone_systemkey_override='$webphone_systemkey_override',webphone_dialpad_override='$webphone_dialpad_override',admin_viewable_groups='$Vadmin_viewable_groups',admin_viewable_call_times='$Vadmin_viewable_call_times',agent_allowed_chat_groups='$VGROUP_chatgroups',agent_xfer_park_3way='$agent_xfer_park_3way',admin_ip_list='$admin_ip_list',agent_ip_list='$agent_ip_list',api_ip_list='$api_ip_list',webphone_layout='" . mysqli_real_escape_string($link, $webphone_layout) . "',reports_header_override='$reports_header_override',admin_home_url='" . mysqli_real_escape_string($link, $admin_home_url) . "',allowed_queue_groups='$queue_groups_value' where user_group='$OLDuser_group';"; + $stmt="UPDATE vicidial_user_groups set user_group='$user_group', group_name='$group_name',allowed_campaigns='$campaigns_value',qc_allowed_campaigns='$qc_campaigns_value',qc_allowed_inbound_groups='$qc_groups_value',group_shifts='$GROUP_shifts',forced_timeclock_login='$forced_timeclock_login',shift_enforcement='$shift_enforcement',agent_status_viewable_groups='$VGROUP_vgroups',agent_status_view_time='$agent_status_view_time',agent_call_log_view='$agent_call_log_view',agent_xfer_consultative='$agent_xfer_consultative',agent_xfer_dial_override='$agent_xfer_dial_override',agent_xfer_vm_transfer='$agent_xfer_vm_transfer',agent_xfer_blind_transfer='$agent_xfer_blind_transfer',agent_xfer_dial_with_customer='$agent_xfer_dial_with_customer',agent_xfer_park_customer_dial='$agent_xfer_park_customer_dial',agent_fullscreen='$agent_fullscreen',allowed_reports='$allowed_reports'$custom_rpt_SQL,webphone_url_override='" . mysqli_real_escape_string($link, $webphone_url_override) . "',webphone_systemkey_override='$webphone_systemkey_override',webphone_dialpad_override='$webphone_dialpad_override',admin_viewable_groups='$Vadmin_viewable_groups',admin_viewable_call_times='$Vadmin_viewable_call_times',agent_allowed_chat_groups='$VGROUP_chatgroups',agent_xfer_park_3way='$agent_xfer_park_3way',admin_ip_list='$admin_ip_list',agent_ip_list='$agent_ip_list',api_ip_list='$api_ip_list',webphone_layout='" . mysqli_real_escape_string($link, $webphone_layout) . "',reports_header_override='$reports_header_override',admin_home_url='" . mysqli_real_escape_string($link, $admin_home_url) . "',allowed_queue_groups='$queue_groups_value',script_id='$script_id' where user_group='$OLDuser_group';"; $rslt=mysql_to_mysqli($stmt, $link); echo "
"._QXZ("USER GROUP MODIFIED")."\n"; @@ -25637,7 +25641,7 @@ if ($ADD==31) $enable_vtiger_integration_LU = $row[0]; $vtiger_url_LU = $row[1]; - $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,allow_chats,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,call_quota_process_running,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; + $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,allow_chats,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,call_quota_process_running,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,calls_inqueue_count_one,calls_inqueue_count_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,incall_tally_threshold_seconds,auto_alt_threshold,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,max_logged_in_agents,user_group_script from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $campaign_name = $row[1]; @@ -25965,6 +25969,7 @@ if ($ADD==31) $ig_xfer_list_sort=$row[323]; $script_tab_frame_size=$row[324]; $max_logged_in_agents=$row[325]; + $user_group_script=$row[326]; if (preg_match('/DISABLED/', $list_order_mix)) {$DEFlistDISABLE = ''; $DEFstatusDISABLED=0;} @@ -27202,6 +27207,8 @@ if ($ADD==31) echo ""._QXZ("Clear Script").": $NWB#campaigns-clear_script$NWE\n"; + echo ""._QXZ("User Group Script Override").": $NWB#campaigns-user_group_script$NWE\n"; + echo ""._QXZ("Script Tab Frame Location").": $NWB#campaigns-script_tab_frame_size$NWE\n"; echo ""._QXZ("Clear Form Tab").": $NWB#campaigns-clear_form$NWE\n"; @@ -37653,7 +37660,7 @@ if ($ADD==311111) echo "\n"; - echo "\n"; + echo "\n"; - echo "\n"; + echo "\n"; + + echo "\n"; + + ##### get scripts listing for dynamic pulldown + $stmt="SELECT script_id,script_name from vicidial_scripts $whereLOGadmin_viewable_groupsSQL order by script_id;"; + $rslt=mysql_to_mysqli($stmt, $link); + $scripts_to_print = mysqli_num_rows($rslt); + if ($DB) {echo "$scripts_to_print|$stmt|\n";} + $UGscripts_list="\n"; echo "\n"; @@ -37801,8 +37832,6 @@ if ($ADD==311111) echo "\n"; } - echo "\n"; - echo "
\n"; echo ""; - $stmt="SELECT user_group,group_name,allowed_campaigns,qc_allowed_campaigns,qc_allowed_inbound_groups,group_shifts,forced_timeclock_login,shift_enforcement,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view,agent_xfer_consultative,agent_xfer_dial_override,agent_xfer_vm_transfer,agent_xfer_blind_transfer,agent_xfer_dial_with_customer,agent_xfer_park_customer_dial,agent_fullscreen,allowed_reports,webphone_url_override,webphone_systemkey_override,webphone_dialpad_override,admin_viewable_groups,admin_viewable_call_times,agent_allowed_chat_groups,agent_xfer_park_3way,admin_ip_list,agent_ip_list,api_ip_list,webphone_layout,reports_header_override,admin_home_url from vicidial_user_groups where user_group='$user_group' $LOGadmin_viewable_groupsSQL;"; + $stmt="SELECT user_group,group_name,allowed_campaigns,qc_allowed_campaigns,qc_allowed_inbound_groups,group_shifts,forced_timeclock_login,shift_enforcement,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view,agent_xfer_consultative,agent_xfer_dial_override,agent_xfer_vm_transfer,agent_xfer_blind_transfer,agent_xfer_dial_with_customer,agent_xfer_park_customer_dial,agent_fullscreen,allowed_reports,webphone_url_override,webphone_systemkey_override,webphone_dialpad_override,admin_viewable_groups,admin_viewable_call_times,agent_allowed_chat_groups,agent_xfer_park_3way,admin_ip_list,agent_ip_list,api_ip_list,webphone_layout,reports_header_override,admin_home_url,script_id from vicidial_user_groups where user_group='$user_group' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $user_group = $row[0]; @@ -37685,6 +37692,7 @@ if ($ADD==311111) $webphone_layout = $row[29]; $reports_header_override = $row[30]; $admin_home_url = $row[31]; + $script_id = $row[32]; echo ""; @@ -37776,9 +37784,32 @@ if ($ADD==311111) } echo "
 
"._QXZ("Agent Status View Time").": $NWB#user_groups-agent_status_view_time$NWE
"._QXZ("Agent Status View Time").": $NWB#user_groups-agent_status_view_time$NWE
"._QXZ("Agent Call Log View").": $NWB#user_groups-agent_call_log_view$NWE
"._QXZ("Agent Call Log View").": $NWB#user_groups-agent_call_log_view$NWE
"._QXZ("Agent Fullscreen").": $NWB#user_groups-agent_fullscreen$NWE
"._QXZ("Script Override").": $NWB#user_groups-script_id$NWE
"._QXZ("Agent Allow Consultative Xfer").": $NWB#user_groups-agent_xfer_options$NWE
"._QXZ("Agent Fullscreen").": $NWB#user_groups-agent_fullscreen$NWE
"._QXZ("Agent Allowed Chat Groups").":
$NWB#user_groups-agent_allowed_chat_groups$NWE		\n"; if ($admin_viewable_groupsALL > 0) { @@ -38358,6 +38387,21 @@ if ($ADD==3111111) $o++; } + echo "


\n"; + echo " "._QXZ("USER GROUP OVERRIDES USING THIS SCRIPT").":
\n"; + echo "\n"; + + $stmt="SELECT user_group,group_name from vicidial_user_groups where script_id='$script_id' $LOGadmin_viewable_groupsSQL;"; + $rslt=mysql_to_mysqli($stmt, $link); + $camps_to_print = mysqli_num_rows($rslt); + $o=0; + while ($camps_to_print > $o) + { + $row=mysqli_fetch_row($rslt); + echo "\n"; + $o++; + } + if ( ($SSagent_soundboards > 0) and (preg_match("/vdc_soundboard_display/",$script_text)) ) { diff --git a/www/vicidial/help_documentation.txt b/www/vicidial/help_documentation.txt index 478d9c77..62c23c96 100644 --- a/www/vicidial/help_documentation.txt +++ b/www/vicidial/help_documentation.txt @@ -1,4 +1,4 @@ -# version: 20220827090301 +# version: 20220831091601 users-user User ID This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-. users-pass Password This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters. users-force_change_password Force Change Password If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N. @@ -267,6 +267,7 @@ campaigns-agent_lead_search Agent Lead Search Setting this option to ENABLE campaigns-agent_lead_search_method Agent Lead Search Method If Agent Lead Search is enabled, this setting defines where the agent will be allowed to search for leads. SYSTEM will search the entire system, CAMPAIGNLISTS will search inside all of the active lists within the campaign, CAMPLISTS_ALL will search inside all of the active and inactive lists within the campaign, LIST will search only within the Manual Dial List ID as defined in the campaign. Default is CAMPLISTS_ALL. One of these options with USER_ in front will only search within leads that have the owner field matching the user ID of the agent, the options with GROUP_ in front will only search within leads that have the owner field matching the user group that the user is a member of, the options with TERRITORY_ in front will only search within leads that have the owner field matching the territories that the agent has selected. campaigns-campaign_script Campaign Script This menu allows you to choose the script that will appear on the agents screen for this campaign. Select NONE to show no script for this campaign. campaigns-clear_script Clear Script This option if enabled will clear the agent SCRIPT tab after a call has been dispositioned by the agent. Default is DISABLED. +campaigns-user_group_script User Group Script Override Enabling this setting will allow the User Group setting for a selected Script to override all other script settings for the agent that are set at the Campaign, List or In-Group levels. If no Script is set at the User Group level, then it will be ignored. Default is DISABLED. campaigns-script_tab_frame_size Script Tab Frame Location This option will allow you to specify additional changes to how the Script tabs appear on the agent screen. The LEFT_EDGE option will have the Script tabs go to the left edge of the agent screen, covering the buttons on that side. Default is DEFAULT. campaigns-clear_form Clear Form Tab If Custom List Fields is enabled, this option can clear the agent FORM tab after a call has been dispositioned by the agent. The ACKNOWLEDGE option will show a message that the form data has been submitted, but will not show any of the data itself. Default is ACKNOWLEDGE. campaigns-get_call_launch Get Call Launch This menu allows you to choose whether you want to auto-launch the web-form page in a separate window, auto-switch to the SCRIPT, EMAIL, or CHAT tab ,emails and chats must be allowed to have those options available, or do nothing when a call is sent to the agent for this campaign. If custom list fields are enabled on your system, FORM will open the FORM tab upon connection of a call to an agent. If the PREVIEW option is included, then the launch will happen if a lead is being previewed. @@ -774,6 +775,7 @@ user_groups-agent_status_view_time Agent Status View Time This option defin user_groups-agent_call_log_view Agent Call Log View This option defines whether the agent will be able to see their call log for calls handled through the agent screen. Default is N for no or disabled. user_groups-agent_xfer_options Agent Transfer Options These options allow for the disabling of specific buttons in the Transfer Conference section of the Agent interface. Default is Y for yes or enabled. user_groups-agent_fullscreen Agent Fullscreen This option if set to Y will set the height and width of the agent screen to the size of the web browser window without any allowance for the Agents View, Calls in Queue View or Calls in Session view. Default is N for no or disabled. +user_groups-script_id Script Override This option allows you to set a Script to be displayed on the agent screen if the corresponding campaign setting for User Group Script Override is enabled. If enabled here and at the campaign level, this will override any other script settings set for any calls. Default is blank. user_groups-agent_allowed_chat_groups Agent Allowed Chat Groups This is a selectable list of User Groups and user functions to which members of this user group can view the status of as well as transfer calls to inside of the agent screen. The ALL-GROUPS option allows the users in this group to see and transfer calls to any user on initiate an internal chat to within the agent screen. The CAMPAIGN-AGENTS option allows users in this group to see and start chats with any user in the campaign that they are logged into. user_groups-allowed_reports Allowed Reports If a user in this group is set to user level 7 or higher, then this feature can be used to restrict the reports that the users can view. Default is ALL. If you want to select more than one report then press the Ctrl key on your keyboard as you select the reports. user_groups-allowed_queue_groups Allowed Queue Groups This section enables you to define the Queue Groups that users within this User Group can view in the reports that use Queue Groups. Default is All Queue Groups.
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