Added default_xfer_group to in-groups and campaigns
Added allowable transfer groups(xfer_groups) to campaign detail screen Changed around the transfer section of the vicidial.php agent screen to work with default transfer groups as well as allowable transfer groups for a campaign and a pull-down menu for Local Closer. Internal Closer has been removed because it is no longer necessary. git-svn-id: svn://192.168.202.10@730 3d104415-ff17-0410-8863-d5cf3c621b8a
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@@ -3,10 +3,18 @@ INOUND/CLOSER proces flow 2007-05-02
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** THIS FULLY REDONE INBOUND-CLOSER PROSESS IS PLANNED FOR THE 2.0.4 RELEASE **
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This will outline the process I have thought through in my head for rewriting the inbound and closer call queueing and handling processes within VICIDIAL. The objective is to add the following features to make VICIDIAL a more well-rounded product:
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- consolidate the 12 VDAD inbound and closer scripts into one script with CLI options
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- consolidate the 13 VDAD inbound and closer scripts into one script with CLI options
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- custom hold music per in-group
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- put call_times into effect for in-groups allowing calls coming in after hours to be directed to another extension or voicemail box
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- allow any campaign to take inbound calls, removing the restriction on campaign_id name for that purpose
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***** Here are some planned features that will have to wait for the next release:
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- add concurrent-transfers options to inbound groups
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- announce estimated time on hold
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- announce place in line
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