ViciDial/agc_2-X
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Added DROP lockout time option to campaigns to allow for preventing the calling of leads that were abandoned on auto-dial campaigns for a specified number of hours.

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git-svn-id: svn://192.168.202.10@1146 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2009-06-08 17:23:16 +00:00
parent 0585c0af2e
commit 239891e8ec
6 changed files with 67 additions and 22 deletions
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UPGRADE
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@@ -86,6 +86,12 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
23. Changed Auto-Detected Busy and Disconnected statuses to AB and ADC to better
separate them from agent-defined statuses
24. Added option to lock out DROP calls from being called again for a period of
time, as a campaign option. This is useful to be able to comply with the
UK telemarketing regulations that state you may not auto-dial a customer
back within 72 hours of an abandon.