diff --git a/www/agc/vdc_db_query.php b/www/agc/vdc_db_query.php index 78fc6601..d0b5373b 100644 --- a/www/agc/vdc_db_query.php +++ b/www/agc/vdc_db_query.php @@ -96,6 +96,7 @@ # - $dial_ingroup # - $nocall_dial_flag # - $cid_lock = ('0','1') +# - $pause_trigger = ('','PAUSE') # # # CHANGELOG: @@ -367,10 +368,11 @@ # 141124-1136 - Added cbcomment_comments option input # 141125-0059 - Added parked_hangup code # 141128-0849 - Code cleanup for QXZ functions +# 141207-1056 - Added pause_trigger to logout to force pause before running logout process # -$version = '2.10-263'; -$build = '141128-0849'; +$version = '2.10-264'; +$build = '141207-1056'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=597; $one_mysql_log=0; @@ -613,6 +615,8 @@ if (isset($_GET["cbcomment_comments"])) {$cbcomment_comments=$_GET["cbcomment elseif (isset($_POST["cbcomment_comments"])) {$cbcomment_comments=$_POST["cbcomment_comments"];} if (isset($_GET["parked_hangup"])) {$parked_hangup=$_GET["parked_hangup"];} elseif (isset($_POST["parked_hangup"])) {$parked_hangup=$_POST["parked_hangup"];} +if (isset($_GET["pause_trigger"])) {$pause_trigger=$_GET["pause_trigger"];} + elseif (isset($_POST["pause_trigger"])) {$pause_trigger=$_POST["pause_trigger"];} if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} @@ -8343,286 +8347,6 @@ if ($ACTION == 'LeaDSearcHSelecTUpdatE') } -################################################################################ -### userLOGout - Logs the user out of VICIDiaL client, deleting db records and -### inserting into vicidial_user_log -################################################################################ -if ($ACTION == 'userLOGout') - { - $MT[0]=''; - $row=''; $rowx=''; - if ( (strlen($campaign)<1) || (strlen($conf_exten)<1) ) - { - echo "NO\n"; - echo _QXZ("campaign %1s or conf_exten %2s is not valid",0,'',$campaign,$conf_exten)."\n"; - exit; - } - else - { - $user_group=''; - $stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;"; - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00127',$user,$server_ip,$session_name,$one_mysql_log);} - if ($DB) {echo "$stmt\n";} - $ug_record_ct = mysqli_num_rows($rslt); - if ($ug_record_ct > 0) - { - $row=mysqli_fetch_row($rslt); - $user_group = trim("$row[0]"); - } - ##### Insert a LOGOUT record into the user log - $user_log_event = "LOGOUT"; - if ($stage=='TIMEOUT') {$user_log_event = "TIMEOUTLOGOUT";} - $stmt="INSERT INTO vicidial_user_log (user,event,campaign_id,event_date,event_epoch,user_group) values('$user','$user_log_event','$campaign','$NOW_TIME','$StarTtime','$user_group');"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00128',$user,$server_ip,$session_name,$one_mysql_log);} - $vul_insert = mysqli_affected_rows($link); - - if ($no_delete_sessions < 1) - { - ##### Remove the reservation on the vicidial_conferences meetme room - $stmt="UPDATE vicidial_conferences set extension='' where server_ip='$server_ip' and conf_exten='$conf_exten';"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00129',$user,$server_ip,$session_name,$one_mysql_log);} - $vc_remove = mysqli_affected_rows($link); - } - - ##### Delete the web_client_sessions - $stmt="DELETE from web_client_sessions where server_ip='$server_ip' and session_name ='$session_name';"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00132',$user,$server_ip,$session_name,$one_mysql_log);} - $wcs_delete = mysqli_affected_rows($link); - - ##### Hangup the client phone - $stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$protocol/$extension%\" order by channel desc;"; - if ($format=='debug') {echo "\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00133',$user,$server_ip,$session_name,$one_mysql_log);} - if ($rslt) - { - $row=mysqli_fetch_row($rslt); - $agent_channel = "$row[0]"; - if ($format=='debug') {echo "\n";} - $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','ULGH3459$StarTtime','Channel: $agent_channel','','','','','','','','','');"; - if ($format=='debug') {echo "\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00134',$user,$server_ip,$session_name,$one_mysql_log);} - } - - if ($LogouTKicKAlL > 0) - { - $local_DEF = 'Local/5555'; - $local_AMP = '@'; - $kick_local_channel = "$local_DEF$conf_exten$local_AMP$ext_context"; - $queryCID = "ULGH3458$StarTtime"; - - $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$queryCID','Channel: $kick_local_channel','Context: $ext_context','Exten: 8300','Priority: 1','Callerid: $queryCID','','','','$channel','$exten');"; - if ($format=='debug') {echo "\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00135',$user,$server_ip,$session_name,$one_mysql_log);} - } - - sleep(1); - - ##### Delete the vicidial_live_agents record for this session - $stmt="DELETE from vicidial_live_agents where server_ip='$server_ip' and user ='$user';"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00130',$user,$server_ip,$session_name,$one_mysql_log);} - $retry_count=0; - while ( ($errno > 0) and ($retry_count < 9) ) - { - $rslt=mysql_to_mysqli($stmt, $link); - $one_mysql_log=1; - $errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9130$retry_count",$user,$server_ip,$session_name,$one_mysql_log); - $one_mysql_log=0; - $retry_count++; - } - $vla_delete = mysqli_affected_rows($link); - - ##### Delete the vicidial_live_inbound_agents records for this session - $stmt="DELETE from vicidial_live_inbound_agents where user='$user';"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00131',$user,$server_ip,$session_name,$one_mysql_log);} - $vlia_delete = mysqli_affected_rows($link); - - $pause_sec=0; - $stmt = "SELECT pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00136',$user,$server_ip,$session_name,$one_mysql_log);} - $VDpr_ct = mysqli_num_rows($rslt); - if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) ) - { - $row=mysqli_fetch_row($rslt); - $agent_log_id = $row[5]; - $pause_sec = (($StarTtime - $row[0]) + $row[1]); - - $stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';"; - if ($format=='debug') {echo "\n";} - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00137',$user,$server_ip,$session_name,$one_mysql_log);} - } - - if ($vla_delete > 0) - { - ############################################# - ##### START QUEUEMETRICS LOGGING LOOKUP ##### - $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,allow_sipsak_messages,queuemetrics_loginout,queuemetrics_addmember_enabled,queuemetrics_dispo_pause,queuemetrics_pe_phone_append,queuemetrics_pause_type FROM system_settings;"; - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00138',$user,$server_ip,$session_name,$one_mysql_log);} - if ($DB) {echo "$stmt\n";} - $qm_conf_ct = mysqli_num_rows($rslt); - if ($qm_conf_ct > 0) - { - $row=mysqli_fetch_row($rslt); - $enable_queuemetrics_logging = $row[0]; - $queuemetrics_server_ip = $row[1]; - $queuemetrics_dbname = $row[2]; - $queuemetrics_login = $row[3]; - $queuemetrics_pass = $row[4]; - $queuemetrics_log_id = $row[5]; - $allow_sipsak_messages = $row[6]; - $queuemetrics_loginout = $row[7]; - $queuemetrics_addmember_enabled = $row[8]; - $queuemetrics_dispo_pause = $row[9]; - $queuemetrics_pe_phone_append = $row[10]; - $queuemetrics_pause_type = $row[11]; - } - ##### END QUEUEMETRICS LOGGING LOOKUP ##### - ########################################### - if ( ($enable_sipsak_messages > 0) and ($allow_sipsak_messages > 0) and (preg_match("/SIP/i",$protocol)) ) - { - $extension = preg_replace("/\'|\"|\\\\|;/","",$extension); - $phone_ip = preg_replace("/\'|\"|\\\\|;/","",$phone_ip); - $SIPSAK_message = 'LOGGED OUT'; - passthru("/usr/local/bin/sipsak -M -O desktop -B \"$SIPSAK_message\" -r 5060 -s sip:$extension@$phone_ip > /dev/null"); - } - - if ($enable_queuemetrics_logging > 0) - { - $QM_LOGOFF = 'AGENTLOGOFF'; - if ($queuemetrics_loginout=='CALLBACK') - {$QM_LOGOFF = 'AGENTCALLBACKLOGOFF';} - - $linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass"); - mysqli_select_db($linkB, "$queuemetrics_dbname"); - - # $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='$campaign',agent='Agent/$user',verb='PAUSE',serverid='1';"; - # if ($DB) {echo "$stmt\n";} - # - # $rslt=mysql_to_mysqli($stmt, $linkB); - # $affected_rows = mysqli_affected_rows($linkB); - - $logintime=0; - $stmt = "SELECT time_id,data1 FROM queue_log where agent='Agent/$user' and verb IN('AGENTLOGIN','AGENTCALLBACKLOGIN') and time_id > $check_time order by time_id desc limit 1;"; - $rslt=mysql_to_mysqli($stmt, $linkB); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00139',$user,$server_ip,$session_name,$one_mysql_log);} - if ($DB) {echo "$stmt\n";} - $li_conf_ct = mysqli_num_rows($rslt); - $i=0; - while ($i < $li_conf_ct) - { - $row=mysqli_fetch_row($rslt); - $logintime = $row[0]; - $loginphone = $row[1]; - $i++; - } - - $data4SQL=''; - $stmt="SELECT queuemetrics_phone_environment FROM vicidial_campaigns where campaign_id='$campaign' and queuemetrics_phone_environment!='';"; - $rslt=mysql_to_mysqli($stmt, $link); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00394',$user,$server_ip,$session_name,$one_mysql_log);} - if ($DB) {echo "$stmt\n";} - $cqpe_ct = mysqli_num_rows($rslt); - if ($cqpe_ct > 0) - { - $row=mysqli_fetch_row($rslt); - $pe_append=''; - if ( ($queuemetrics_pe_phone_append > 0) and (strlen($row[0])>0) ) - {$pe_append = "-$qm_extension";} - $data4SQL = ",data4='$row[0]$pe_append'"; - } - - $time_logged_in = ($StarTtime - $logintime); - if ($time_logged_in > 1000000) {$time_logged_in=1;} - - if ($queuemetrics_loginout != 'NONE') - { - $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='$QM_LOGOFF',data1='$loginphone',data2='$time_logged_in',serverid='$queuemetrics_log_id' $data4SQL;"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_to_mysqli($stmt, $linkB); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00140',$user,$server_ip,$session_name,$one_mysql_log);} - $affected_rows = mysqli_affected_rows($linkB); - } - - if ($queuemetrics_addmember_enabled > 0) - { - if ($queuemetrics_loginout == 'NONE') - { - $pause_typeSQL=''; - if ($queuemetrics_pause_type > 0) - {$pause_typeSQL=",data5='AGENT'";} - $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='PAUSEREASON',serverid='$queuemetrics_log_id',data1='LOGOFF'$pause_typeSQL;"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_to_mysqli($stmt, $linkB); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00396',$user,$server_ip,$session_name,$one_mysql_log);} - $affected_rows = mysqli_affected_rows($linkB); - } - if ( ($logintime < 1) or ($queuemetrics_loginout == 'NONE') ) - { - $stmtB = "SELECT time_id,data3 FROM queue_log where agent='Agent/$user' and verb='PAUSEREASON' and data1='LOGIN' order by time_id desc limit 1;"; - $rsltB=mysql_to_mysqli($stmtB, $linkB); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00365',$user,$server_ip,$session_name,$one_mysql_log);} - if ($DB) {echo "
$stmtB\n";} - $qml_ct = mysqli_num_rows($rsltB); - if ($qml_ct > 0) - { - $row=mysqli_fetch_row($rsltB); - $logintime = $row[0]; - $loginphone = $row[1]; - } - } - $stmt = "SELECT distinct queue FROM queue_log where time_id >= $logintime and agent='Agent/$user' and verb IN('ADDMEMBER','ADDMEMBER2') and queue != '$campaign' order by time_id desc;"; - $rslt=mysql_to_mysqli($stmt, $linkB); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00351',$user,$server_ip,$session_name,$one_mysql_log);} - if ($DB) {echo "$stmt\n";} - $amq_conf_ct = mysqli_num_rows($rslt); - $i=0; - while ($i < $amq_conf_ct) - { - $row=mysqli_fetch_row($rslt); - $AMqueue[$i] = $row[0]; - $i++; - } - - ### add the logged-in campaign as well - $AMqueue[$i] = $campaign; - $i++; - $amq_conf_ct++; - - $i=0; - while ($i < $amq_conf_ct) - { - $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='$AMqueue[$i]',agent='Agent/$user',verb='REMOVEMEMBER',data1='$loginphone',serverid='$queuemetrics_log_id' $data4SQL;"; - $rslt=mysql_to_mysqli($stmt, $linkB); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00352',$user,$server_ip,$session_name,$one_mysql_log);} - $affected_rows = mysqli_affected_rows($linkB); - $i++; - } - } - mysqli_close($linkB); - } - } - - echo "$vul_insert|$vc_remove|$vla_delete|$wcs_delete|$agent_channel|$vlia_delete\n"; - } - } - ################################################################################ ### updateDISPO - update the vicidial_list table to reflect the agent choice of @@ -10330,13 +10054,17 @@ if ($ACTION == 'updateLEAD') ### VDADpause - update the vicidial_live_agents table to show that the agent is ### or ready now active and ready to take calls ################################################################################ -if ( ($ACTION == 'VDADpause') || ($ACTION == 'VDADready') ) +if ( ($ACTION == 'VDADpause') or ($ACTION == 'VDADready') or ($pause_trigger == 'PAUSE') ) { $MT[0]=''; $row=''; $rowx=''; - if ( (strlen($stage)<2) || (strlen($server_ip)<1) ) + $vla_status = $stage; + if ($pause_trigger == 'PAUSE') + {$vla_status = 'PAUSED';} + + if ( (strlen($vla_status)<2) or (strlen($server_ip)<1) ) { - echo _QXZ("stage %1s is not valid",0,'',$stage)."\n"; + echo _QXZ("stage %1s is not valid",0,'',$vla_status)."\n"; exit; } else @@ -10367,9 +10095,9 @@ if ( ($ACTION == 'VDADpause') || ($ACTION == 'VDADready') ) $vla_lead_wipeSQL=''; if ($ACTION == 'VDADready') {$vla_lead_wipeSQL = ",lead_id=0";} - if ($ACTION == 'VDADpause') + if ( ($ACTION == 'VDADpause') or ($pause_trigger == 'PAUSE') ) {$vla_ring_resetSQL = ",ring_callerid=''";} - $stmt="UPDATE vicidial_live_agents set status='$stage' $vla_lead_wipeSQL $vla_ring_resetSQL where user='$user' and server_ip='$server_ip';"; + $stmt="UPDATE vicidial_live_agents set status='$vla_status' $vla_lead_wipeSQL $vla_ring_resetSQL where user='$user' and server_ip='$server_ip';"; if ($format=='debug') {echo "\n";} $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00166',$user,$server_ip,$session_name,$one_mysql_log);} @@ -10412,7 +10140,7 @@ if ( ($ACTION == 'VDADpause') || ($ACTION == 'VDADready') ) if ($enable_queuemetrics_logging > 0) { if ( (preg_match('/READY/',$stage)) or (preg_match('/CLOSER/',$stage)) ) {$QMstatus='UNPAUSEALL';} - if (preg_match('/PAUSE/',$stage)) {$QMstatus='PAUSEALL';} + if ( (preg_match('/PAUSE/',$stage)) or ($pause_trigger == 'PAUSE') ) {$QMstatus='PAUSEALL';} $linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass"); mysqli_select_db($linkB, "$queuemetrics_dbname"); @@ -10487,7 +10215,7 @@ if ( ($ACTION == 'VDADpause') || ($ACTION == 'VDADready') ) if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00170',$user,$server_ip,$session_name,$one_mysql_log);} } } - if ($ACTION == 'VDADpause') + if ( ($ACTION == 'VDADpause') or ($pause_trigger == 'PAUSE') ) { if ( (preg_match("/NULL/i",$dispo_epoch)) or ($dispo_epoch < 1000) ) { @@ -10554,7 +10282,288 @@ if ( ($ACTION == 'VDADpause') || ($ACTION == 'VDADready') ) } else { - echo _QXZ("Agent %1s is now in status %2s",0,'',$user,$stage)."\nNext agent_log_id:\n$agent_log_id\n"; + echo _QXZ("Agent %1s is now in status %2s",0,'',$user,$vla_status)."\nNext agent_log_id:\n$agent_log_id\n"; + } + } + + +################################################################################ +### userLOGout - Logs the user out of VICIDiaL client, deleting db records and +### inserting into vicidial_user_log +################################################################################ +if ($ACTION == 'userLOGout') + { + $MT[0]=''; + $row=''; $rowx=''; + if ( (strlen($campaign)<1) || (strlen($conf_exten)<1) ) + { + echo "NO\n"; + echo _QXZ("campaign %1s or conf_exten %2s is not valid",0,'',$campaign,$conf_exten)."\n"; + exit; + } + else + { + $user_group=''; + $stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00127',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $ug_record_ct = mysqli_num_rows($rslt); + if ($ug_record_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $user_group = trim("$row[0]"); + } + ##### Insert a LOGOUT record into the user log + $user_log_event = "LOGOUT"; + if ($stage=='TIMEOUT') {$user_log_event = "TIMEOUTLOGOUT";} + $stmt="INSERT INTO vicidial_user_log (user,event,campaign_id,event_date,event_epoch,user_group) values('$user','$user_log_event','$campaign','$NOW_TIME','$StarTtime','$user_group');"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00128',$user,$server_ip,$session_name,$one_mysql_log);} + $vul_insert = mysqli_affected_rows($link); + + if ($no_delete_sessions < 1) + { + ##### Remove the reservation on the vicidial_conferences meetme room + $stmt="UPDATE vicidial_conferences set extension='' where server_ip='$server_ip' and conf_exten='$conf_exten';"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00129',$user,$server_ip,$session_name,$one_mysql_log);} + $vc_remove = mysqli_affected_rows($link); + } + + ##### Delete the web_client_sessions + $stmt="DELETE from web_client_sessions where server_ip='$server_ip' and session_name ='$session_name';"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00132',$user,$server_ip,$session_name,$one_mysql_log);} + $wcs_delete = mysqli_affected_rows($link); + + ##### Hangup the client phone + $stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$protocol/$extension%\" order by channel desc;"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00133',$user,$server_ip,$session_name,$one_mysql_log);} + if ($rslt) + { + $row=mysqli_fetch_row($rslt); + $agent_channel = "$row[0]"; + if ($format=='debug') {echo "\n";} + $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','ULGH3459$StarTtime','Channel: $agent_channel','','','','','','','','','');"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00134',$user,$server_ip,$session_name,$one_mysql_log);} + } + + if ($LogouTKicKAlL > 0) + { + $local_DEF = 'Local/5555'; + $local_AMP = '@'; + $kick_local_channel = "$local_DEF$conf_exten$local_AMP$ext_context"; + $queryCID = "ULGH3458$StarTtime"; + + $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$queryCID','Channel: $kick_local_channel','Context: $ext_context','Exten: 8300','Priority: 1','Callerid: $queryCID','','','','$channel','$exten');"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00135',$user,$server_ip,$session_name,$one_mysql_log);} + } + + sleep(1); + + ##### Delete the vicidial_live_agents record for this session + $stmt="DELETE from vicidial_live_agents where server_ip='$server_ip' and user ='$user';"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00130',$user,$server_ip,$session_name,$one_mysql_log);} + $retry_count=0; + while ( ($errno > 0) and ($retry_count < 9) ) + { + $rslt=mysql_to_mysqli($stmt, $link); + $one_mysql_log=1; + $errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9130$retry_count",$user,$server_ip,$session_name,$one_mysql_log); + $one_mysql_log=0; + $retry_count++; + } + $vla_delete = mysqli_affected_rows($link); + + ##### Delete the vicidial_live_inbound_agents records for this session + $stmt="DELETE from vicidial_live_inbound_agents where user='$user';"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00131',$user,$server_ip,$session_name,$one_mysql_log);} + $vlia_delete = mysqli_affected_rows($link); + + $pause_sec=0; + $stmt = "SELECT pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00136',$user,$server_ip,$session_name,$one_mysql_log);} + $VDpr_ct = mysqli_num_rows($rslt); + if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) ) + { + $row=mysqli_fetch_row($rslt); + $agent_log_id = $row[5]; + $pause_sec = (($StarTtime - $row[0]) + $row[1]); + + $stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00137',$user,$server_ip,$session_name,$one_mysql_log);} + } + + if ($vla_delete > 0) + { + ############################################# + ##### START QUEUEMETRICS LOGGING LOOKUP ##### + $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,allow_sipsak_messages,queuemetrics_loginout,queuemetrics_addmember_enabled,queuemetrics_dispo_pause,queuemetrics_pe_phone_append,queuemetrics_pause_type FROM system_settings;"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00138',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $qm_conf_ct = mysqli_num_rows($rslt); + if ($qm_conf_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $enable_queuemetrics_logging = $row[0]; + $queuemetrics_server_ip = $row[1]; + $queuemetrics_dbname = $row[2]; + $queuemetrics_login = $row[3]; + $queuemetrics_pass = $row[4]; + $queuemetrics_log_id = $row[5]; + $allow_sipsak_messages = $row[6]; + $queuemetrics_loginout = $row[7]; + $queuemetrics_addmember_enabled = $row[8]; + $queuemetrics_dispo_pause = $row[9]; + $queuemetrics_pe_phone_append = $row[10]; + $queuemetrics_pause_type = $row[11]; + } + ##### END QUEUEMETRICS LOGGING LOOKUP ##### + ########################################### + if ( ($enable_sipsak_messages > 0) and ($allow_sipsak_messages > 0) and (preg_match("/SIP/i",$protocol)) ) + { + $extension = preg_replace("/\'|\"|\\\\|;/","",$extension); + $phone_ip = preg_replace("/\'|\"|\\\\|;/","",$phone_ip); + $SIPSAK_message = 'LOGGED OUT'; + passthru("/usr/local/bin/sipsak -M -O desktop -B \"$SIPSAK_message\" -r 5060 -s sip:$extension@$phone_ip > /dev/null"); + } + + if ($enable_queuemetrics_logging > 0) + { + $QM_LOGOFF = 'AGENTLOGOFF'; + if ($queuemetrics_loginout=='CALLBACK') + {$QM_LOGOFF = 'AGENTCALLBACKLOGOFF';} + + $linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass"); + mysqli_select_db($linkB, "$queuemetrics_dbname"); + + # $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='$campaign',agent='Agent/$user',verb='PAUSE',serverid='1';"; + # if ($DB) {echo "$stmt\n";} + # + # $rslt=mysql_to_mysqli($stmt, $linkB); + # $affected_rows = mysqli_affected_rows($linkB); + + $logintime=0; + $stmt = "SELECT time_id,data1 FROM queue_log where agent='Agent/$user' and verb IN('AGENTLOGIN','AGENTCALLBACKLOGIN') and time_id > $check_time order by time_id desc limit 1;"; + $rslt=mysql_to_mysqli($stmt, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00139',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $li_conf_ct = mysqli_num_rows($rslt); + $i=0; + while ($i < $li_conf_ct) + { + $row=mysqli_fetch_row($rslt); + $logintime = $row[0]; + $loginphone = $row[1]; + $i++; + } + + $data4SQL=''; + $stmt="SELECT queuemetrics_phone_environment FROM vicidial_campaigns where campaign_id='$campaign' and queuemetrics_phone_environment!='';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00394',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $cqpe_ct = mysqli_num_rows($rslt); + if ($cqpe_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $pe_append=''; + if ( ($queuemetrics_pe_phone_append > 0) and (strlen($row[0])>0) ) + {$pe_append = "-$qm_extension";} + $data4SQL = ",data4='$row[0]$pe_append'"; + } + + $time_logged_in = ($StarTtime - $logintime); + if ($time_logged_in > 1000000) {$time_logged_in=1;} + + if ($queuemetrics_loginout != 'NONE') + { + $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='$QM_LOGOFF',data1='$loginphone',data2='$time_logged_in',serverid='$queuemetrics_log_id' $data4SQL;"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00140',$user,$server_ip,$session_name,$one_mysql_log);} + $affected_rows = mysqli_affected_rows($linkB); + } + + if ($queuemetrics_addmember_enabled > 0) + { + if ($queuemetrics_loginout == 'NONE') + { + $pause_typeSQL=''; + if ($queuemetrics_pause_type > 0) + {$pause_typeSQL=",data5='AGENT'";} + $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='PAUSEREASON',serverid='$queuemetrics_log_id',data1='LOGOFF'$pause_typeSQL;"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00396',$user,$server_ip,$session_name,$one_mysql_log);} + $affected_rows = mysqli_affected_rows($linkB); + } + if ( ($logintime < 1) or ($queuemetrics_loginout == 'NONE') ) + { + $stmtB = "SELECT time_id,data3 FROM queue_log where agent='Agent/$user' and verb='PAUSEREASON' and data1='LOGIN' order by time_id desc limit 1;"; + $rsltB=mysql_to_mysqli($stmtB, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00365',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "
$stmtB\n";} + $qml_ct = mysqli_num_rows($rsltB); + if ($qml_ct > 0) + { + $row=mysqli_fetch_row($rsltB); + $logintime = $row[0]; + $loginphone = $row[1]; + } + } + $stmt = "SELECT distinct queue FROM queue_log where time_id >= $logintime and agent='Agent/$user' and verb IN('ADDMEMBER','ADDMEMBER2') and queue != '$campaign' order by time_id desc;"; + $rslt=mysql_to_mysqli($stmt, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00351',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $amq_conf_ct = mysqli_num_rows($rslt); + $i=0; + while ($i < $amq_conf_ct) + { + $row=mysqli_fetch_row($rslt); + $AMqueue[$i] = $row[0]; + $i++; + } + + ### add the logged-in campaign as well + $AMqueue[$i] = $campaign; + $i++; + $amq_conf_ct++; + + $i=0; + while ($i < $amq_conf_ct) + { + $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='$AMqueue[$i]',agent='Agent/$user',verb='REMOVEMEMBER',data1='$loginphone',serverid='$queuemetrics_log_id' $data4SQL;"; + $rslt=mysql_to_mysqli($stmt, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00352',$user,$server_ip,$session_name,$one_mysql_log);} + $affected_rows = mysqli_affected_rows($linkB); + $i++; + } + } + mysqli_close($linkB); + } + } + + echo "$vul_insert|$vc_remove|$vla_delete|$wcs_delete|$agent_channel|$vlia_delete\n"; } } @@ -10604,7 +10613,7 @@ if ($ACTION == 'UpdatEFavoritEs') if ($ACTION == 'PauseCodeSubmit') { $row=''; $rowx=''; - if ( (strlen($status)<1) || (strlen($agent_log_id)<1) ) + if ( (strlen($status)<1) or (strlen($agent_log_id)<1) ) { echo _QXZ("agent_log_id %1s or pause_code %2s is not valid",0,'',$agent_log_id,$status)."\n"; exit; diff --git a/www/agc/vicidial.php b/www/agc/vicidial.php index e279fa83..92c3b296 100644 --- a/www/agc/vicidial.php +++ b/www/agc/vicidial.php @@ -458,10 +458,11 @@ # 141125-1235 - Fixed issue with lead info not being updated when Max Dead time is triggered # 141128-0848 - Code cleanup for QXZ functions # 141204-1211 - Added more error checking on login +# 141207-1155 - Added pause_trigger to logout to force pause before running logout process # -$version = '2.10-429c'; -$build = '141204-1211'; +$version = '2.10-430c'; +$build = '141207-1155'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=80; $one_mysql_log=0; @@ -4805,7 +4806,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) { api_logout_flag=1; if ( (MD_channel_look < 1) && (VD_live_customer_call < 1) && (alt_dial_status_display < 1) ) - {LogouT('API');} + {LogouT('API','');} } } var VLAStatuS_array = check_time_array[4].split("Status: "); @@ -6055,7 +6056,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) "&list_id=" + document.vicidial_form.list_id.value + "&length_in_sec=0&phone_code=" + document.vicidial_form.phone_code.value + "&phone_number=" + lead_dial_number + - "&exten=" + extension + "&channel=" + lastcustchannel + "&start_epoch=" + MDlogEPOCH + "&auto_dial_level=" + auto_dial_level + "&VDstop_rec_after_each_call=" + VDstop_rec_after_each_call + "&conf_silent_prefix=" + conf_silent_prefix + "&protocol=" + protocol + "&extension=" + extension + "&ext_context=" + ext_context + "&conf_exten=" + session_id + "&user_abb=" + user_abb + "&agent_log_id=" + agent_log_id + "&MDnextCID=" + LasTCID + "&inOUT=" + inOUT + "&alt_dial=" + dialed_label + "&DB=0" + "&agentchannel=" + agentchannel + "&conf_dialed=" + conf_dialed + "&leaving_threeway=" + leaving_threeway + "&hangup_all_non_reserved=" + hangup_all_non_reserved + "&blind_transfer=" + blind_transfer + "&dial_method" + dial_method + "&nodeletevdac=" + nodeletevdac + "&alt_num_status=" + alt_num_status + "&qm_extension=" + qm_extension + "&called_count=" + document.vicidial_form.called_count.value; + "&exten=" + extension + "&channel=" + lastcustchannel + "&start_epoch=" + MDlogEPOCH + "&auto_dial_level=" + auto_dial_level + "&VDstop_rec_after_each_call=" + VDstop_rec_after_each_call + "&conf_silent_prefix=" + conf_silent_prefix + "&protocol=" + protocol + "&extension=" + extension + "&ext_context=" + ext_context + "&conf_exten=" + session_id + "&user_abb=" + user_abb + "&agent_log_id=" + agent_log_id + "&MDnextCID=" + LasTCID + "&inOUT=" + inOUT + "&alt_dial=" + dialed_label + "&DB=0" + "&agentchannel=" + agentchannel + "&conf_dialed=" + conf_dialed + "&leaving_threeway=" + leaving_threeway + "&hangup_all_non_reserved=" + hangup_all_non_reserved + "&blind_transfer=" + blind_transfer + "&dial_method=" + dial_method + "&nodeletevdac=" + nodeletevdac + "&alt_num_status=" + alt_num_status + "&qm_extension=" + qm_extension + "&called_count=" + document.vicidial_form.called_count.value; xmlhttp.open('POST', 'vdc_db_query.php'); xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8'); // document.getElementById("busycallsdebug").innerHTML = "vdc_db_query.php?" + manDiaLlog_query; @@ -8456,11 +8457,11 @@ function set_length(SLnumber,SLlength_goal,SLdirection) } if (xmlhttp) { - autoDiaLready_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=" + taskaction + "&user=" + user + "&pass=" + pass + "&stage=" + VDRP_stage + "&agent_log_id=" + agent_log_id + "&agent_log=" + taskagentlog + "&wrapup=" + taskwrapup + "&campaign=" + campaign + "&dial_method" + dial_method + "&comments=" + taskstatuschange + add_pause_code + "&qm_extension=" + qm_extension; + autoDiaLready_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=" + taskaction + "&user=" + user + "&pass=" + pass + "&stage=" + VDRP_stage + "&agent_log_id=" + agent_log_id + "&agent_log=" + taskagentlog + "&wrapup=" + taskwrapup + "&campaign=" + campaign + "&dial_method=" + dial_method + "&comments=" + taskstatuschange + add_pause_code + "&qm_extension=" + qm_extension; xmlhttp.open('POST', 'vdc_db_query.php'); xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8'); xmlhttp.send(autoDiaLready_query); - xmlhttp.onreadystatechange = function() + xmlhttp.onreadystatechange = function() { if (xmlhttp.readyState == 4 && xmlhttp.status == 200) { @@ -10870,7 +10871,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) } if (xmlhttp) { - DSupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=updateDISPO&format=text&user=" + user + "&pass=" + pass + "&orig_pass=" + orig_pass + "&dispo_choice=" + DispoChoice + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign + "&auto_dial_level=" + auto_dial_level + "&agent_log_id=" + agent_log_id + "&CallBackDatETimE=" + CallBackDatETimE + "&list_id=" + document.vicidial_form.list_id.value + "&recipient=" + CallBackrecipient + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&MDnextCID=" + LasTCID + "&stage=" + group + "&vtiger_callback_id=" + vtiger_callback_id + "&phone_number=" + document.vicidial_form.phone_number.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&dial_method" + dial_method + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&CallBackLeadStatus=" + CallBackLeadStatus + "&comments=" + encodeURIComponent(CallBackCommenTs) + "&custom_field_names=" + custom_field_names + "&call_notes=" + encodeURIComponent(document.vicidial_form.call_notes_dispo.value) + "&dispo_comments=" + encodeURIComponent(document.vicidial_form.dispo_comments.value) + "&cbcomment_comments=" + encodeURIComponent(document.vicidial_form.cbcomment_comments.value) + "&qm_dispo_code=" + DispoQMcsCODE + "&email_enabled=" + email_enabled + "&recording_id=" + VDDCU_recording_id + "&recording_filename=" + VDDCU_recording_filename + "&called_count=" + document.vicidial_form.called_count.value + "&parked_hangup=" + parked_hangup; + DSupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=updateDISPO&format=text&user=" + user + "&pass=" + pass + "&orig_pass=" + orig_pass + "&dispo_choice=" + DispoChoice + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign + "&auto_dial_level=" + auto_dial_level + "&agent_log_id=" + agent_log_id + "&CallBackDatETimE=" + CallBackDatETimE + "&list_id=" + document.vicidial_form.list_id.value + "&recipient=" + CallBackrecipient + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&MDnextCID=" + LasTCID + "&stage=" + group + "&vtiger_callback_id=" + vtiger_callback_id + "&phone_number=" + document.vicidial_form.phone_number.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&dial_method=" + dial_method + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&CallBackLeadStatus=" + CallBackLeadStatus + "&comments=" + encodeURIComponent(CallBackCommenTs) + "&custom_field_names=" + custom_field_names + "&call_notes=" + encodeURIComponent(document.vicidial_form.call_notes_dispo.value) + "&dispo_comments=" + encodeURIComponent(document.vicidial_form.dispo_comments.value) + "&cbcomment_comments=" + encodeURIComponent(document.vicidial_form.cbcomment_comments.value) + "&qm_dispo_code=" + DispoQMcsCODE + "&email_enabled=" + email_enabled + "&recording_id=" + VDDCU_recording_id + "&recording_filename=" + VDDCU_recording_filename + "&called_count=" + document.vicidial_form.called_count.value + "&parked_hangup=" + parked_hangup; xmlhttp.open('POST', 'vdc_db_query.php'); xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8'); xmlhttp.send(DSupdate_query); @@ -11130,9 +11131,9 @@ function set_length(SLnumber,SLlength_goal,SLdirection) else { if (shift_logout_flag > 0) - {LogouT('SHIFT');} + {LogouT('SHIFT','');} else - {LogouT('API');} + {LogouT('API','');} } if (focus_blur_enabled==1) { @@ -11703,7 +11704,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) } if (xmlhttp) { - CSCupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=regCLOSER&format=text&user=" + user + "&pass=" + pass + "&comments=" + VU_agent_choose_ingroups_DV + "&closer_blended=" + VICIDiaL_closer_blended + "&campaign=" + campaign + "&qm_phone=" + qm_phone + "&qm_extension=" + qm_extension + "&dial_method" + dial_method + "&closer_choice=" + CloserSelectChoices + "-"; + CSCupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=regCLOSER&format=text&user=" + user + "&pass=" + pass + "&comments=" + VU_agent_choose_ingroups_DV + "&closer_blended=" + VICIDiaL_closer_blended + "&campaign=" + campaign + "&qm_phone=" + qm_phone + "&qm_extension=" + qm_extension + "&dial_method=" + dial_method + "&closer_choice=" + CloserSelectChoices + "-"; xmlhttp.open('POST', 'vdc_db_query.php'); xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8'); xmlhttp.send(CSCupdate_query); @@ -11931,7 +11932,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) { AutoDial_ReSume_PauSe("VDADpause",'','','',"LOGOUT"); } - LogouT('CLOSE'); + LogouT('CLOSE',''); alert("\n"); } } @@ -11943,18 +11944,20 @@ function set_length(SLnumber,SLlength_goal,SLdirection) { if (logout_stop_timeouts < 1) { + var pausetrigger=''; if (VDRP_stage != 'PAUSED') { - AutoDial_ReSume_PauSe("VDADpause",'','','',"LOGOUT"); + pausetrigger='PAUSE'; + // AutoDial_ReSume_PauSe("VDADpause",'','','',"LOGOUT"); } - LogouT('NORMAL'); + LogouT('NORMAL',pausetrigger); } } // ################################################################################ // Log the user out of the system, if active call or active dial is occuring, don't let them. - function LogouT(tempreason) + function LogouT(tempreason,temppause) { if (MD_channel_look==1) {alert("");} @@ -11972,6 +11975,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) } else { + document.getElementById("LogouTProcess").innerHTML = ''; var xmlhttp=false; /*@cc_on @*/ /*@if (@_jscript_version >= 5) @@ -11992,16 +11996,19 @@ function set_length(SLnumber,SLlength_goal,SLdirection) xmlhttp = new XMLHttpRequest(); } if (xmlhttp) - { - VDlogout_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=userLOGout&format=text&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&agent_log_id=" + agent_log_id + "&no_delete_sessions=" + no_delete_sessions + "&phone_ip=" + phone_ip + "&enable_sipsak_messages=" + enable_sipsak_messages + "&LogouTKicKAlL=" + LogouTKicKAlL + "&ext_context=" + ext_context + "&qm_extension=" + qm_extension + "&stage=" + tempreason; + { + VDlogout_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=userLOGout&format=text&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&agent_log_id=" + agent_log_id + "&no_delete_sessions=" + no_delete_sessions + "&phone_ip=" + phone_ip + "&enable_sipsak_messages=" + enable_sipsak_messages + "&LogouTKicKAlL=" + LogouTKicKAlL + "&ext_context=" + ext_context + "&qm_extension=" + qm_extension + "&stage=" + tempreason + "&pause_trigger=" + temppause + "&dial_method=" + dial_method; xmlhttp.open('POST', 'vdc_db_query.php'); xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8'); xmlhttp.send(VDlogout_query); - xmlhttp.onreadystatechange = function() + xmlhttp.onreadystatechange = function() { if (xmlhttp.readyState == 4 && xmlhttp.status == 200) { - // alert(xmlhttp.responseText); + // alert(VDlogout_query); + // alert(xmlhttp.responseText); + + document.getElementById("LogouTProcess").innerHTML = ''; } } delete xmlhttp; @@ -14783,7 +14790,7 @@ function phone_number_format(formatphone) { if ( (pause_max > 0) && (VDRP_stage_seconds > pause_max) ) { - LogouT('TIMEOUT'); + LogouT('TIMEOUT',''); } } start_all_refresh(); @@ -15298,15 +15305,13 @@ $zi=2; - - "._QXZ("ring").")";} - echo "  to campaign: $VD_campaign  \n"; - ?> -     - + echo "  to campaign: $VD_campaign  "; + ?>     + 0) {echo ""._QXZ("TERRITORIES")."     \n";} ?> 0) {echo ""._QXZ("GROUPS")."     \n";} ?> "._QXZ("LOGOUT")."\n"; ?> @@ -16022,7 +16027,7 @@ if ($agent_display_dialable_leads > 0) -



+



@@ -16032,7 +16037,7 @@ if ($agent_display_dialable_leads > 0) -

+