From 3f9ddd72474648ab7dd03bf02084d8bf787e1c12 Mon Sep 17 00:00:00 2001 From: mattf Date: Thu, 27 Mar 2025 01:28:20 +0000 Subject: [PATCH] Added agent_hide_dial_fail system_settings feature Fix for ConfBridge issue git-svn-id: svn://192.168.202.10@3919 3d104415-ff17-0410-8863-d5cf3c621b8a --- bin/AST_conf_update_screen.pl | 260 +++++++++++++++++++++------- extras/MySQL_AST_CREATE_tables.sql | 6 +- extras/upgrade_2.14.sql | 6 + www/agc/vicidial.php | 34 +++- www/vicidial/admin.php | 14 +- www/vicidial/help_documentation.txt | 3 +- 6 files changed, 248 insertions(+), 75 deletions(-) diff --git a/bin/AST_conf_update_screen.pl b/bin/AST_conf_update_screen.pl index 19253f88..fe8b0e48 100644 --- a/bin/AST_conf_update_screen.pl +++ b/bin/AST_conf_update_screen.pl @@ -10,6 +10,7 @@ # CHANGES # 220414-1210 - Initial build # 250305-2104 - Fix for missing vicidial_confbridges limit purge code +# 250326-2102 - Fixes for ConfBridge issues # # constants @@ -316,7 +317,7 @@ else { print "|No active conferences.\n"; $event_string = "|No active conferences."; - event_logger($SYSLOG,$event_string); + event_logger($SYSLOG,$event_string); } else { @@ -506,11 +507,21 @@ else while ($sthArows > $rec_count) { @aryA = $sthA->fetchrow_array; - $conf_hash{ "$aryA[1]" } = { "extension" => $aryA[0], "type" => "c" }; + $conf_hash{ "$aryA[1]" } = { "extension" => $aryA[0], "type" => "c", "processed" => 0}; $rec_count++; } $sthA->finish(); - + + # detect error conferences + $stmtA = "UPDATE vicidial_conferences set extension='ConfError' where server_ip='$server_ip' and leave_3way='1' and extension = '';"; + $affected_rows = $dbhA->do($stmtA); + if ( $affected_rows > 0 ) + { + if($DB){print STDERR "Conference Error Detected!\n$stmtA\n Detected $affected_rows conferences with extension set to '' but leave_3way set to 1\n";} + event_logger($SYSLOG,"Conference Error Detected!\n$stmtA\n Detected $affected_rows conferences with extension set to '' but leave_3way set to 1\n"); + } + + # get vicidial_conferences data $stmtA = "SELECT extension,conf_exten from vicidial_conferences where server_ip='$server_ip' and leave_3way='1';"; if ($DB) {print "|$stmtA|\n";} @@ -522,13 +533,22 @@ else while ($sthArows > $rec_count) { @aryA = $sthA->fetchrow_array; - $conf_hash{ "$aryA[1]" } = { "extension" => $aryA[0], "type" => "vc" }; + $conf_hash{ "$aryA[1]" } = { "extension" => $aryA[0], "type" => "vc", "processed" => 0 }; $rec_count++; } $sthA->finish(); } else { + # detect error conferences + $stmtA = "UPDATE vicidial_confbridges set extension='ConfError' where server_ip='$server_ip' and leave_3way='1' and extension = '';"; + $affected_rows = $dbhA->do($stmtA); + if ( $affected_rows > 0 ) + { + if($DB){print STDERR "Conference Error Detected!\n$stmtA\n Detected $affected_rows conferences with extension set to '' but leave_3way set to 1\n";} + event_logger($SYSLOG,"Conference Error Detected!\n$stmtA\n Detected $affected_rows conferences with extension set to '' but leave_3way set to 1\n"); + } + # get vicidial_confbridges data $stmtA = "SELECT extension,conf_exten from vicidial_confbridges where server_ip='$server_ip' and leave_3way='1';"; if ($DB) {print "|$stmtA|\n";} @@ -540,7 +560,7 @@ else while ($sthArows > $rec_count) { @aryA = $sthA->fetchrow_array; - $conf_hash{ "$aryA[1]" } = { "extension" => $aryA[0], "type" => "vcb" }; + $conf_hash{ "$aryA[1]" } = { "extension" => $aryA[0], "type" => "vcb", "processed" => 0 }; $rec_count++; } $sthA->finish() @@ -550,73 +570,181 @@ else foreach $room (@room_array) { $conf_id = $room->{'Conference'}; - if (( $room->{'Parties'} == 0 ) && ($conf_hash{"$conf_id"}{"type"} eq "c")) - { - # we are just a conference so dont kicking people out - $new_exten = $conf_hash{"$conf_id"}{"extension"}; - if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout3$/i) {$new_exten =~ s/Xtimeout3$/Xtimeout2/gi;} - if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout2$/i) {$new_exten =~ s/Xtimeout2$/Xtimeout1/gi;} - if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout1$/i) {$new_exten = '';} - if ( ($conf_hash{"$conf_id"}{"extension"} !~ /Xtimeout\d$/i) and (length($conf_hash{"$conf_id"}{"extension"})> 0) ) {$new_exten .= 'Xtimeout3';} - if($DB) { print $conf_hash{"$conf_id"}{"extension"} . "|$new_exten|$leave_3waySQL|\n"; } - - $stmtA = "UPDATE vicidial_conferences set extension='$new_exten' where server_ip='$server_ip' and conf_exten='$conf_id';"; - if($DB){print STDERR "\n|$stmtA|\n";} - event_logger($SYSLOG,"|$stmtA|"); - - $affected_rows = $dbhA->do($stmtA); - } - elsif (( $room->{'Parties'} <= 1 ) && (($conf_hash{"$conf_id"}{"type"} eq "vc") || ($conf_hash{"$conf_id"}{"type"} eq "vcb"))) + # check if the room exists in the $conf_hash + if ( exists $conf_hash{"$conf_id"} ) { - # we are a vicidial conference so we can single partisipants out. - $new_exten = $conf_hash{"$conf_id"}{"extension"}; - $leave_3waySQL = '1'; - if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout3$/i) {$new_exten =~ s/Xtimeout3$/Xtimeout2/gi;} - if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout2$/i) {$new_exten =~ s/Xtimeout2$/Xtimeout1/gi;} - if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout1$/i) {$new_exten = ''; $leave_3waySQL='0';} - if ( ($conf_hash{"$conf_id"}{"extension"} !~ /Xtimeout\d$/i) and (length($conf_hash{"$conf_id"}{"extension"})> 0) ) {$new_exten .= 'Xtimeout3';} + # if so mark it as processed + $conf_hash{"$conf_id"}{"processed"} = 1; - if($DB) { print $conf_hash{"$conf_id"}{"extension"} . "|$new_exten|$leave_3waySQL|\n";} - event_logger($SYSLOG, $conf_hash{"$conf_id"}{"extension"} . "|$new_exten|$leave_3waySQL|"); - - $kick = 0; - if ($new_exten =~ /Xtimeout1$/i) + # give debug info if the conference has a ConfError + if ($conf_hash{"$conf_id"}{"extension"} =~ /ConfError/i) { - ### Kick all participants if there are any left in the conference so it can be reused - $local_DEF = 'Local/5555'; - $local_AMP = '@'; - $kick_local_channel = $local_DEF . $conf_id . $local_AMP . $ext_context; - $padTDinc = sprintf("%03s", $TDinc); while (length($padTDinc) > 3) {chop($padTDinc);} - $queryCID = "ULGC$padTDinc$TDnum"; - - $stmtA="INSERT INTO vicidial_manager values('','','$now_date','NEW','N','$server_ip','','Originate','$queryCID','Channel: $kick_local_channel','Context: $ext_context','Exten: 8300','Priority: 1','Callerid: $queryCID','','','','','');"; - $affected_rows = $dbhA->do($stmtA); # or die "Couldn't execute query:|$stmtA|\n"; - if($DB){print STDERR "\n|$affected_rows|$stmtA|\n";} - event_logger($SYSLOG,"|$affected_rows|$stmtA|"); - $TDinc++; - $kick = 1; + if($DB){print STDERR "Conference Error Detected in " . $conf_hash{"$conf_id"}{"type"} . " conferernce $conf_id\n";} + event_logger($SYSLOG,"Conference Error Detected in " . $conf_hash{"$conf_id"}{"type"} . " conferernce $conf_id\n"); } - if ($conf_hash{"$conf_id"}{"type"} eq "vc") + # if it is an astGUIclient conference and has 0 parties process it + if (( $room->{'Parties'} == 0 ) && ($conf_hash{"$conf_id"}{"type"} eq "c")) + { + # we are just a conference so dont kicking people out + $new_exten = $conf_hash{"$conf_id"}{"extension"}; + if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout3$/i) {$new_exten =~ s/Xtimeout3$/Xtimeout2/gi;} + if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout2$/i) {$new_exten =~ s/Xtimeout2$/Xtimeout1/gi;} + if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout1$/i) {$new_exten = '';} + if ( ($conf_hash{"$conf_id"}{"extension"} !~ /Xtimeout\d$/i) and (length($conf_hash{"$conf_id"}{"extension"})> 0) ) {$new_exten .= 'Xtimeout3';} + + if($DB) { print $conf_hash{"$conf_id"}{"extension"} . "|$new_exten|$leave_3waySQL|\n"; } + + $stmtA = "UPDATE conferences set extension='$new_exten' where server_ip='$server_ip' and conf_exten='$conf_id';"; + if($DB){print STDERR "\n|$stmtA|\n";} + event_logger($SYSLOG,"|$stmtA|"); + + $affected_rows = $dbhA->do($stmtA); + } + + # if it is a vicidial conference or confbridge and there are more than one party in it clear the timeout flag + elsif (( $room->{'Parties'} > 1 ) && (($conf_hash{"$conf_id"}{"type"} eq "vc") || ($conf_hash{"$conf_id"}{"type"} eq "vcb")) && ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout/i) ) { - $stmtA = "UPDATE vicidial_conferences set extension='$new_exten',leave_3way='$leave_3waySQL' where server_ip='$server_ip' and conf_exten='$conf_id';"; - } - else + # room has 2 parties but a timeout was set. Clear the timeout + $new_exten = $conf_hash{"$conf_id"}{"extension"}; + $new_exten =~ s/Xtimeout\d$//gi; + if ($conf_hash{"$conf_id"}{"type"} eq "vc") + { + $stmtA = "UPDATE vicidial_conferences set extension='$new_exten' where server_ip='$server_ip' and conf_exten='$conf_id';"; + } + else + { + $stmtA = "UPDATE vicidial_confbridges set extension='$new_exten' where server_ip='$server_ip' and conf_exten='$conf_id';" + } + + if($DB){print STDERR "\n|fix|$stmtA|\n";} + event_logger($SYSLOG,"\n|fix|$stmtA|"); + $affected_rows = $dbhA->do($stmtA); + } + + # if it is a vicidial conference or confbridge and there is one or less parties in it set the timeout + elsif (( $room->{'Parties'} <= 1) && (($conf_hash{"$conf_id"}{"type"} eq "vc") || ($conf_hash{"$conf_id"}{"type"} eq "vcb"))) { - $stmtA = "UPDATE vicidial_confbridges set extension='$new_exten',leave_3way='$leave_3waySQL' where server_ip='$server_ip' and conf_exten='$conf_id';" + # we are a vicidial conference so we can single partisipants out. + $new_exten = $conf_hash{"$conf_id"}{"extension"}; + $leave_3waySQL = '1'; + if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout3$/i) {$new_exten =~ s/Xtimeout3$/Xtimeout2/gi;} + if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout2$/i) {$new_exten =~ s/Xtimeout2$/Xtimeout1/gi;} + if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout1$/i) {$new_exten = ''; $leave_3waySQL='0';} + if ( ($conf_hash{"$conf_id"}{"extension"} !~ /Xtimeout\d$/i) and (length($conf_hash{"$conf_id"}{"extension"})> 0) ) {$new_exten .= 'Xtimeout3';} + + if($DB){print STDERR "\n$conf_id|" . $conf_hash{"$conf_id"}{"extension"} . "|$new_exten|$leave_3waySQL|\n";} + event_logger($SYSLOG, "\n$conf_id|" . $conf_hash{"$conf_id"}{"extension"} . "|$new_exten|$leave_3waySQL|\n"); + + $kick = 0; + # timeout 1 has been reached kick the conference + if ($new_exten =~ /Xtimeout1$/i) + { + ### Kick all participants if there are any left in the conference so it can be reused + $local_DEF = 'Local/5555'; + $local_AMP = '@'; + $kick_local_channel = $local_DEF . $conf_id . $local_AMP . $ext_context; + $padTDinc = sprintf("%03s", $TDinc); while (length($padTDinc) > 3) {chop($padTDinc);} + $queryCID = "ULGC$padTDinc$TDnum"; + + $stmtA="INSERT INTO vicidial_manager values('','','$now_date','NEW','N','$server_ip','','Originate','$queryCID','Channel: $kick_local_channel','Context: $ext_context','Exten: 8300','Priority: 1','Callerid: $queryCID','','','','','');"; + $affected_rows = $dbhA->do($stmtA); # or die "Couldn't execute query:|$stmtA|\n"; + if($DB){print STDERR "\n|$affected_rows|$stmtA|\n";} + event_logger($SYSLOG,"|$affected_rows|$stmtA|"); + $TDinc++; + $kick = 1; + } + + # update the conference records + if ($conf_hash{"$conf_id"}{"type"} eq "vc") + { + $stmtA = "UPDATE vicidial_conferences set extension='$new_exten',leave_3way='$leave_3waySQL' where server_ip='$server_ip' and conf_exten='$conf_id';"; + } + else + { + $stmtA = "UPDATE vicidial_confbridges set extension='$new_exten',leave_3way='$leave_3waySQL' where server_ip='$server_ip' and conf_exten='$conf_id';" + } + + if($DB){print STDERR "|room|$stmtA|\n";} + event_logger($SYSLOG,"|room|$stmtA|\n"); + $affected_rows = $dbhA->do($stmtA); + + # only sleep if we did a kick + if ($kick) { usleep(1*100*1000); } } - - if($DB){print STDERR "\n|$stmtA|\n";} - event_logger($SYSLOG,"\n|$stmtA|"); - $affected_rows = $dbhA->do($stmtA); - - # only sleep if we did a kick - if ($kick) { usleep(1*100*1000); } - } } - + + # loop through the conferences + foreach $conf_id (keys %conf_hash) + { + # make sure the extension exists and is not blank + if (( exists $conf_hash{"$conf_id"}{"extension"} ) && ($conf_hash{"$conf_id"}{"extension"} ne '')) + { + # give debug details if there is a ConfError + if ($conf_hash{"$conf_id"}{"extension"} =~ /ConfError/i) + { + if($DB){print STDERR "Conference Error Detected in " . $conf_hash{"$conf_id"}{"type"} . " conferernce $conf_id\n";} + event_logger($SYSLOG,"Conference Error Detected in " . $conf_hash{"$conf_id"}{"type"} . " conferernce $conf_id\n"); + } + + # and deal with any that did not get processed + if (( exists $conf_hash{"$conf_id"}{"processed"} ) && ($conf_hash{"$conf_id"}{"processed"} == 0)) + { + # we are a vicidial conference that did not appear in the AMI results + $new_exten = $conf_hash{"$conf_id"}{"extension"}; + $leave_3waySQL = '1'; + if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout3$/i) {$new_exten =~ s/Xtimeout3$/Xtimeout2/gi;} + if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout2$/i) {$new_exten =~ s/Xtimeout2$/Xtimeout1/gi;} + if ($conf_hash{"$conf_id"}{"extension"} =~ /Xtimeout1$/i) {$new_exten = ''; $leave_3waySQL='0';} + if ( ($conf_hash{"$conf_id"}{"extension"} !~ /Xtimeout\d$/i) and (length($conf_hash{"$conf_id"}{"extension"})> 0) ) {$new_exten .= 'Xtimeout3';} + + if($DB){print STDERR "\n$conf_id|" . $conf_hash{"$conf_id"}{"extension"} . "|$new_exten|$leave_3waySQL|\n";} + event_logger($SYSLOG, "\n$conf_id|" . $conf_hash{"$conf_id"}{"extension"} . "|$new_exten|$leave_3waySQL|\n"); + + $kick = 0; + # timeout 1 has been reached kick the conference + if ($new_exten =~ /Xtimeout1$/i) + { + ### Kick all participants if there are any left in the conference so it can be reused + $local_DEF = 'Local/5555'; + $local_AMP = '@'; + $kick_local_channel = $local_DEF . $conf_id . $local_AMP . $ext_context; + $padTDinc = sprintf("%03s", $TDinc); while (length($padTDinc) > 3) {chop($padTDinc);} + $queryCID = "ULGC$padTDinc$TDnum"; + + $stmtA="INSERT INTO vicidial_manager values('','','$now_date','NEW','N','$server_ip','','Originate','$queryCID','Channel: $kick_local_channel','Context: $ext_context','Exten: 8300','Priority: 1','Callerid: $queryCID','','','','','');"; + $affected_rows = $dbhA->do($stmtA); # or die "Couldn't execute query:|$stmtA|\n"; + if($DB){print STDERR "\n|$affected_rows|$stmtA|\n";} + event_logger($SYSLOG,"|$affected_rows|$stmtA|"); + $TDinc++; + $kick = 1; + } + + # update the conference records + if ($conf_hash{"$conf_id"}{"type"} eq "vc") + { + $stmtA = "UPDATE vicidial_conferences set extension='$new_exten',leave_3way='$leave_3waySQL' where server_ip='$server_ip' and conf_exten='$conf_id';"; + } + else + { + $stmtA = "UPDATE vicidial_confbridges set extension='$new_exten',leave_3way='$leave_3waySQL' where server_ip='$server_ip' and conf_exten='$conf_id';" + } + + if($DB){print STDERR "|conf|$stmtA|\n";} + event_logger($SYSLOG,"|conf|$stmtA|"); + $affected_rows = $dbhA->do($stmtA); + + $conf_hash{"$conf_id"}{"processed"} = 1; + + # only sleep if we did a kick + if ($kick) { usleep(1*100*1000); } + } + } + } + + # reload the settings from the DB at a fixed interval $epoch = time(); @@ -636,7 +764,7 @@ else $settings_ref = get_server_settings($dbhA,$server_ip); $loop_time_usec = $settings_ref->{'conf_update_interval'} * 1000000; - $loop_time_usec = ceil($loop_time_usec); # take care of any floating point math + $loop_time_usec = ceil($loop_time_usec); # take care of any floating point math $vicidial_recording_limit = $settings_ref->{'vicidial_recording_limit'}; @@ -812,7 +940,9 @@ sub clear_conf_records ###################################################################### ##### CLEAR vicidial_conferences ENTRIES IN LEAVE-3WAY FOR MORE THAN ONE HOUR ###################################################################### - + + @MT = (); + ##### Find date-time one hour in the past $secX = time(); $TDtarget = ($secX - ($vicidial_recording_limit * 60)); @@ -830,7 +960,7 @@ sub clear_conf_records $TDinc = 1; @PTextensions=@MT; @PT_conf_extens=@MT; @PTmessages=@MT; @PTold_messages=@MT; @NEW_messages=@MT; @OLD_messages=@MT; - $stmtA = "SELECT conf_exten,extension from vicidial_conferences where server_ip='$server_ip' and leave_3way='1' and leave_3way_datetime < \"$TDSQLdate\";"; + $stmtA = "SELECT conf_exten,extension from vicidial_conferences where server_ip='$server_ip' and leave_3way='1' and leave_3way_datetime < \"$TDSQLdate\" and leave_3way_datetime IS NOT NULL;"; if ($DB) {print "Conf Purge|$stmtA|\n";} event_logger($SYSLOG,"Conf Purge|$stmtA|"); $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; @@ -868,7 +998,7 @@ sub clear_conf_records } @PTextensions=@MT; @PT_conf_extens=@MT; @PTmessages=@MT; @PTold_messages=@MT; @NEW_messages=@MT; @OLD_messages=@MT; - $stmtA = "SELECT conf_exten,extension from vicidial_confbridges where server_ip='$server_ip' and leave_3way='1' and leave_3way_datetime < \"$TDSQLdate\";"; + $stmtA = "SELECT conf_exten,extension from vicidial_confbridges where server_ip='$server_ip' and leave_3way='1' and leave_3way_datetime < \"$TDSQLdate\" and leave_3way_datetime IS NOT NULL;"; if ($DB) {print "ConfBridge Purge|$stmtA|\n";} event_logger($SYSLOG,"ConfBridge Purge|$stmtA|"); $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; diff --git a/extras/MySQL_AST_CREATE_tables.sql b/extras/MySQL_AST_CREATE_tables.sql index 7f650db9..bfa6feef 100644 --- a/extras/MySQL_AST_CREATE_tables.sql +++ b/extras/MySQL_AST_CREATE_tables.sql @@ -2052,7 +2052,8 @@ coldstorage_login VARCHAR(50) default '', coldstorage_pass VARCHAR(50) default '', coldstorage_port VARCHAR(10) default '', stereo_recording ENUM('0','1','2','3','4','5','6') default '0', -enhanced_agent_monitoring ENUM('0','1','2','3','4','5','6') default '0' +enhanced_agent_monitoring ENUM('0','1','2','3','4','5','6') default '0', +agent_hide_dial_fail ENUM('0','1','2','3','4','5','6') default '0' ) ENGINE=MyISAM; CREATE TABLE vicidial_campaigns_list_mix ( @@ -5731,6 +5732,7 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_type,user_group,container_entry) VALUES ('EXAMPLE_VID_PROMPT_SPECIAL','Example Call Menu VID Special Container settings','CM_VIDPROMPT_SPECIAL','---ALL---','list_ingroup => 102,TEST_IN2\r\nlist_ingroup => 103,TEST_IN3\r\nlist_ingroup => 104,TEST_IN4\r\ndefault_ingroup => TEST_IN5\r\nnot_found_action => new_lead\r\nnew_lead_ingroup => TEST_IN'); INSERT INTO vicidial_settings_containers(container_id,container_notes,container_type,user_group,container_entry) VALUES ('VERM_STATUS_NAMES_OVERRIDE','Override dialer status names in enhanced reporting','OTHER','---ALL---','; For each status name you want overridden, type the status followed by\r\n; a pipe, then the new status name\r\n; Ex:\r\n; NZ|Taumatawhakatangihangakoauauotamateaturipukakapikimaungahoronukupoka\r\n201214|Request To Cancel\r\n210200|No Answer-Incomplete Call\r\n210201|Contact Established\r\n210202|Provider Review - HB\r\n210203|Promise to Pay\r\n210204|Setup Payment Plan\r\n210205|Research-Inquiry\r\n210206|Voice Mail Left - HB\r\n210207|Do Not Call\r\n210208|Appeal Verification\r\n210209|Bad Phone\r\n210210|Bad Address\r\n210211|Direct Pay Verification\r\n210213|Provider Approved\r\n210215|Update Notes Only\r\n210216|Voicemail-No Status Change\r\n210217|Sent Letter Request - HB\r\n210218|Auto VoiceMail Left - HB\r\n210219|Auto VoiceMail-No Status Change\r\n210302|Provider Review - LB\r\n210306|Voice Mail Left - LB\r\n210317|Sent Letter Request - LB\r\n210318|Auto VoiceMail Left - LB\r\n211503|Provider - COVID-19\r\n211603|Transferred Call to MLA\r\n'), ('VERM_REPORT_OPTIONS','Container for customizing VERM report output','OTHER','---ALL---','; This is the report queue used if none is chosen by the user\r\n; It\'s preloaded in some forms as well\r\nVERM_default_report_queue => ALL\r\n\r\n; If there are statuses to exclude from reports, list them here\r\n; Separate with commas. Default is AFTHRS\r\nexc_addtl_statuses => AFTHRS\r\n\r\n; Set the below value to 1 (or anything non-blank/non-zero) in order to \r\n; show the agents ID in addition to their full name in the report results\r\nshow_full_agent_info => 1\r\n\r\n; Some reports count \"lost\" calls - which are defined by the below variable\r\n; listing what you define as \"lost\" dispos. Separate with commas.\r\nlost_statuses => LOST,210208,DISPO\r\n\r\n; You can create a detailed IVR survey report for ingroups by defining\r\n; \"ivr_survey_ingroups_detail\" and \"ivr_survey_ingroups_voicemails.\"\r\n; For \"details\", supply an ingroup used as a tracking group on call menus.\r\n; Then, add a pipe and after that list all call menus that use the ingroup\r\n; as the tracking group, separating each with a comma\r\n; To track whether the calls went to voicemail, list every call menu/option\r\n; combination that goes to voicemail, separating the call menu from the \r\n; option with a pipe. One callmenu/option combo per line.\r\nivr_survey_ingroups_detail => 521205|561401,561402,561403,561404,561505\r\nivr_survey_ingroups_voicemails => 561505|t\r\n\r\n; #####################################################\r\n; # ALL of the below are used in the wallboard report #\r\n; #####################################################\r\nVERM_default_outb_widget_queue => ALL_OUT\r\nVERM_default_inb_widget_queue1 => 514915v_USA_Shared\r\nVERM_default_inb_widget_queue2 => 515915v_MLA_Shared\r\n\r\n; Used specifically for the SLA widget\r\n; Uses ingroups - separate multiple ingroups by commas\r\n; Comment out or leave blank to count all ingroups\r\nSLA_LEVEL_PCT_ingroups => 514915v,515915v\r\n\r\n; This removes remote agents from the wallboard reports\r\n; Comment out to include remote agents (or set to zero)\r\nomit_remote_agents => 1\r\n\r\n\r\n; #### AUTO DOWNLOAD ####\r\n; If the "total calls" value on any report requested exceeds the below \r\n; limit, automatically download the three "DETAILS" reports instead\r\n; of attempting to display that many records on-screen\r\nauto_download_limit => 50000\r\n\r\n; #### OUTCOMES report overrides ####\r\n; Use "outcome_lagged_status_overrides" for conditions where the call \r\n; record in the vicidial_log or vicidial_closer_log table has no uniqueid\r\n; value despite having a status/outcome, which can indicate a call \r\n; affected by network lag for certain statuses. This will change the call \r\n; status to "LAGGED". Separate statuses with commas. Default is the \r\n; automatic "PU" status.\r\noutcome_lagged_status_overrides => PU\r\n\r\n; Use "unknown_network_statuses" to change call statuses to read "Network/\r\n; LAGGED" on the OUTCOMES report. Separate statuses with commas.\r\n; IMPORTANT: if you are using the outcome_lagged_status_overrides option \r\n; above, make sure "LAGGED" is one of the unknown_network_statuses here\r\n; unknown_network_statuses => LAGGED\r\n\r\n; Use "outcome_status_overrides" to change one status to another on the \r\n; OUTCOMES report. Overrides are comma-separated pairs of dispositions \r\n; where the first disposition is the disposition to change, and the second\r\n; is the disposition to change to. Separate pairs with a pipe character as\r\n; in the below example. Off by default.\r\n; outcome_status_overrides => CBHOLD,DISPO|XFER,AL'); INSERT INTO vicidial_settings_containers(container_id,container_notes,container_type,user_group,container_entry) VALUES ('VICIDIAL_TIMEOFF_SETTINGS','Settings for time-off admin utility','OTHER','---ALL---','; Comma-delimited time-off codes - MANDATORY, must have at least one defined. \r\n; Default is \'VAC\' for vacation\r\ntimeoff_types => VAC\r\n\r\n; optional, if set to \'1\' will show all viewable agents, even ones with no \r\n; time off for month. Default is 0\r\ndisplay_all_agents => 0\r\n\r\n; optional, used to filter users displayed, in addition to user_group \r\n; permissions\r\nuser_filter_SQL => \r\n\r\n; optional, uses columns from vicidial_users table. Defaults to \r\n; full_name asc, user asc if commented out or non-existent\r\n; sort_SQL => full_name asc, user asc\r\n\r\n; include custom coding for misc download coding where \"custom_download\" \r\n; marked in agent_timeoff_script.php - DO NOT USE WITHOUT CODING KNOWLEDGE\r\n; set to \'1\' to activate\r\ncustom_download => 0'); +INSERT INTO vicidial_settings_containers(container_id,container_notes,container_type,user_group,container_entry) VALUES ('FAILED_DIAL_MESSAGE_OVERRIDE','Failed Dial Message Override','OTHER','---ALL---',"Unable to complete the call at this time.\nPlease try again later."); INSERT INTO `wallboard_widgets` VALUES ('queues_widget_1','AGENTS_AND_QUEUES','queues','','TEXT',5,'N',1,'Queue Information','','',NULL,'','',NULL,2),('queues_widget_0','AGENTS_AND_QUEUES','queues','','LOGO',2,'N',1,NULL,'','',NULL,'','',NULL,1),('queues_widget_2','AGENTS_AND_QUEUES','queues','SLA Level %','SLA_LEVEL_PCT',1,'N',1,NULL,'','>60',NULL,'','',NULL,3),('queues_widget_3','AGENTS_AND_QUEUES','queues','Outbound calls','LIVE_QUEUE_INFO',1,'N',1,'','201201','','','','','yellow_alarm,|red_alarm,',4),('queues_widget_4','AGENTS_AND_QUEUES','queues','USA Ded Inbound','LIVE_QUEUE_INFO',1,'N',1,'','ALL_IN','','','','','yellow_alarm,|red_alarm,',5),('queues_widget_5','AGENTS_AND_QUEUES','queues','MLA Ded Inbound','LIVE_QUEUE_INFO',1,'N',1,'','514911','','','','','yellow_alarm,|red_alarm,',6),('queues_widget_6','AGENTS_AND_QUEUES','queues','N Waiting Calls','N_WAITING_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,7),('queues_widget_7','AGENTS_AND_QUEUES','queues','Offered Calls','OFFERED_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,8),('queues_widget_8','AGENTS_AND_QUEUES','queues','Answered Calls','ANSWERED_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,9),('queues_widget_9','AGENTS_AND_QUEUES','queues','Lost Calls','LOST_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,10),('queues_widget_10','AGENTS_AND_QUEUES','queues','Longest Wait','LONGEST_WAIT',1,'N',1,NULL,'','',NULL,'','',NULL,11),('queues_widget_11','AGENTS_AND_QUEUES','queues','Live Queues','LIVE_QUEUES',1,'Y',1,NULL,'','',NULL,'','',NULL,12),('queues_widget_12','AGENTS_AND_QUEUES','queues','Live Calls','LIVE_CALLS',1,'Y',2,NULL,'','',NULL,'','',NULL,13),('agent_widget_0','AGENTS_AND_QUEUES','agents','','LOGO',2,'N',1,NULL,'','',NULL,'','',NULL,1),('agent_widget_1','AGENTS_AND_QUEUES','agents','N Waiting Calls','N_WAITING_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,2),('agent_widget_2','AGENTS_AND_QUEUES','agents','Agents Ready','AGENTS_READY',1,'N',1,NULL,'','',NULL,'','',NULL,3),('agent_widget_3','AGENTS_AND_QUEUES','agents','Agents On Call','N_AGENTS_ON_CALL',1,'N',1,NULL,'','',NULL,'','',NULL,4),('agent_widget_4','AGENTS_AND_QUEUES','agents','N Answered Calls','N_ANSWERED_CALLS',1,'N',1,NULL,'','',NULL,'','',NULL,5),('agent_widget_5','AGENTS_AND_QUEUES','agents','Clock','CLOCK',1,'N',1,NULL,'','',NULL,'','',NULL,6),('agent_widget_6','AGENTS_AND_QUEUES','agents','Live Agents','LIVE_AGENTS',1,'Y',3,NULL,'','',NULL,'','',NULL,7); @@ -5738,4 +5740,4 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues', UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1724',db_schema_update_date=NOW(),reload_timestamp=NOW(); +UPDATE system_settings SET db_schema_version='1725',db_schema_update_date=NOW(),reload_timestamp=NOW(); diff --git a/extras/upgrade_2.14.sql b/extras/upgrade_2.14.sql index ddb67d23..643294b1 100644 --- a/extras/upgrade_2.14.sql +++ b/extras/upgrade_2.14.sql @@ -2865,3 +2865,9 @@ ALTER TABLE inbound_disabled_entries MODIFY modify_date TIMESTAMP NOT NULL DEFAU ALTER TABLE vicidial_timeoff_log MODIFY modify_date TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP; UPDATE system_settings SET db_schema_version='1724',db_schema_update_date=NOW() where db_schema_version < 1724; + +INSERT INTO vicidial_settings_containers(container_id,container_notes,container_type,user_group,container_entry) VALUES ('FAILED_DIAL_MESSAGE_OVERRIDE','Failed Dial Message Override','OTHER','---ALL---',"Unable to complete the call at this time.\nPlease try again later."); + +ALTER TABLE system_settings ADD agent_hide_dial_fail ENUM('0','1','2','3','4','5','6') default '0'; + +UPDATE system_settings SET db_schema_version='1725',db_schema_update_date=NOW() where db_schema_version < 1725; diff --git a/www/agc/vicidial.php b/www/agc/vicidial.php index c1978946..8ab55abb 100644 --- a/www/agc/vicidial.php +++ b/www/agc/vicidial.php @@ -745,10 +745,11 @@ # 240630-0920 - Fix for Group Alias issue #1515 # 240830-1112 - Added campaign manual_minimum_... settings # 250207-1821 - Fix for JavaScript error if chat disabled +# 250326-2032 - Added agent_hide_dial_fail system_setting # -$version = '2.14-711c'; -$build = '250207-1821'; +$version = '2.14-712c'; +$build = '250326-2032'; $php_script = 'vicidial.php'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=103; @@ -858,7 +859,7 @@ $random = (rand(1000000, 9999999) + 10000000); ############################################# ##### START SYSTEM_SETTINGS AND USER LANGUAGE LOOKUP ##### -$stmt = "SELECT use_non_latin,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,webroot_writable,timeclock_end_of_day,vtiger_url,enable_vtiger_integration,outbound_autodial_active,enable_second_webform,user_territories_active,static_agent_url,custom_fields_enabled,pllb_grouping_limit,qc_features_active,allow_emails,callback_time_24hour,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_third_webform,default_language,active_modules,allow_chats,chat_url,default_phone_code,agent_screen_colors,manual_auto_next,agent_xfer_park_3way,admin_web_directory,agent_script,agent_push_events,agent_push_url,agent_logout_link,agentonly_callback_campaign_lock,manual_dial_validation,mute_recordings,enable_second_script,enable_first_webform,recording_buttons,outbound_cid_any,browser_call_alerts,manual_dial_phone_strip,require_password_length,pass_hash_enabled,agent_hidden_sound_seconds,agent_hidden_sound,agent_hidden_sound_volume,agent_screen_timer,agent_hide_hangup,allow_web_debug,max_logged_in_agents,login_kickall,agent_notifications,inbound_credits,two_factor_auth_agent_hours,two_factor_container,sip_event_logging,stereo_recording FROM system_settings;"; +$stmt = "SELECT use_non_latin,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,webroot_writable,timeclock_end_of_day,vtiger_url,enable_vtiger_integration,outbound_autodial_active,enable_second_webform,user_territories_active,static_agent_url,custom_fields_enabled,pllb_grouping_limit,qc_features_active,allow_emails,callback_time_24hour,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_third_webform,default_language,active_modules,allow_chats,chat_url,default_phone_code,agent_screen_colors,manual_auto_next,agent_xfer_park_3way,admin_web_directory,agent_script,agent_push_events,agent_push_url,agent_logout_link,agentonly_callback_campaign_lock,manual_dial_validation,mute_recordings,enable_second_script,enable_first_webform,recording_buttons,outbound_cid_any,browser_call_alerts,manual_dial_phone_strip,require_password_length,pass_hash_enabled,agent_hidden_sound_seconds,agent_hidden_sound,agent_hidden_sound_volume,agent_screen_timer,agent_hide_hangup,allow_web_debug,max_logged_in_agents,login_kickall,agent_notifications,inbound_credits,two_factor_auth_agent_hours,two_factor_container,sip_event_logging,stereo_recording,agent_hide_dial_fail FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01001',$VD_login,$server_ip,$session_name,$one_mysql_log);} #if ($DB) {echo "$stmt\n";} @@ -926,6 +927,7 @@ if ($qm_conf_ct > 0) $SStwo_factor_container = $row[57]; $SSsip_event_logging = $row[58]; $SSstereo_recording = $row[59]; + $SSagent_hide_dial_fail = $row[60]; if ( ($SSagent_hidden_sound == '---NONE---') or ($SSagent_hidden_sound == '') ) {$SSagent_hidden_sound_seconds=0;} } else @@ -1142,6 +1144,25 @@ if ( ($SSweb_logo!='default_new') and ($SSweb_logo!='default_old') ) } ##### END Define colors and logo ##### +# gather dial error override message, if enabled +$agent_hide_dial_fail_MESSAGE=''; +if (preg_match("/1|2/",$SSagent_hide_dial_fail)) + { + $agent_hide_dial_fail_MESSAGE='Dial Failed'; + $stmt="SELECT container_entry FROM vicidial_settings_containers WHERE container_id='FAILED_DIAL_MESSAGE_OVERRIDE';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01XXX',$VD_login,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $stde_ct = mysqli_num_rows($rslt); + if ($stde_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $agent_hide_dial_fail_MESSAGE = preg_replace("/\r|\n|\"/",'
',$row[0]); + } + } + + + $hide_gender=0; $dialRegExten_enabled=0; $US='_'; @@ -6801,6 +6822,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";} var HTheight=''; var HKheightS=''; var HTheightS=''; + var agent_hide_dial_fail=''; + var agent_hide_dial_fail_MESSAGE=""; var DiaLControl_auto_HTML = "\" border=\"0\" alt=\"You are paused\" />"; var DiaLControl_auto_HTML_ready = "\" border=\"0\" alt=\"You are active\" />"; var DiaLControl_auto_HTML_OFF = "\" border=\"0\" alt=\"pause button disabled\" />"; @@ -21267,6 +21290,11 @@ function phone_number_format(formatphone) { var next_action=0; if (taskaction == 'DiaLAlerT') { + if ( (agent_hide_dial_fail == '1') && (agent_hide_dial_fail_MESSAGE.length > 0) ) + { + taskdialalert = agent_hide_dial_fail_MESSAGE; + } + document.getElementById("TimerContentSpan").innerHTML = "

" + taskdialalert.replace("\n","
") + ""; showDiv('TimerSpan'); diff --git a/www/vicidial/admin.php b/www/vicidial/admin.php index 24450735..a5d1246b 100644 --- a/www/vicidial/admin.php +++ b/www/vicidial/admin.php @@ -2842,6 +2842,8 @@ if (isset($_GET["khomp_settings_container"])) {$khomp_settings_container=$_GET elseif (isset($_POST["khomp_settings_container"])) {$khomp_settings_container=$_POST["khomp_settings_container"];} if (isset($_GET["enhanced_agent_monitoring"])) {$enhanced_agent_monitoring=$_GET["enhanced_agent_monitoring"];} elseif (isset($_POST["enhanced_agent_monitoring"])) {$enhanced_agent_monitoring=$_POST["enhanced_agent_monitoring"];} +if (isset($_GET["agent_hide_dial_fail"])) {$agent_hide_dial_fail=$_GET["agent_hide_dial_fail"];} + elseif (isset($_POST["agent_hide_dial_fail"])) {$agent_hide_dial_fail=$_POST["agent_hide_dial_fail"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); @@ -3382,6 +3384,7 @@ $manual_minimum_ring_seconds = preg_replace('/[^0-9]/','',$manual_minimum_ring_s $manual_minimum_attempt_seconds = preg_replace('/[^0-9]/','',$manual_minimum_attempt_seconds); $manual_minimum_answer_seconds = preg_replace('/[^0-9]/','',$manual_minimum_answer_seconds); $enhanced_agent_monitoring = preg_replace('/[^0-9]/','',$enhanced_agent_monitoring); +$agent_hide_dial_fail = preg_replace('/[^0-9]/','',$agent_hide_dial_fail); $user_new_lead_limit = preg_replace('/[^-0-9]/','',$user_new_lead_limit); $drop_call_seconds = preg_replace('/[^-0-9]/','',$drop_call_seconds); @@ -6227,12 +6230,13 @@ if ($SSscript_remove_js > 0) # 250103-0843 - Added Enhanced Agent Monitoring system settings option, Changed copyright date # 250210-1701 - Fix for PHP8 issue on User Modify page # 250227-1607 - Fix for test call phone code issue (PHP8-related) +# 250326-2023 - Added agent_hide_dial_fail system_settings feature # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time -$admin_version = '2.14-936a'; -$build = '250227-1607'; +$admin_version = '2.14-937a'; +$build = '250326-2023'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -21276,7 +21280,7 @@ if ($ADD==411111111111111) } } - $stmt="UPDATE system_settings set use_non_latin='$use_non_latin',webroot_writable='$webroot_writable',enable_queuemetrics_logging='$enable_queuemetrics_logging',queuemetrics_server_ip='$queuemetrics_server_ip',queuemetrics_dbname='$queuemetrics_dbname',queuemetrics_login='$queuemetrics_login',queuemetrics_pass='$queuemetrics_pass',queuemetrics_url='" . mysqli_real_escape_string($link, $queuemetrics_url) . "',queuemetrics_log_id='$queuemetrics_log_id',queuemetrics_eq_prepend='$queuemetrics_eq_prepend',vicidial_agent_disable='$vicidial_agent_disable',allow_sipsak_messages='$allow_sipsak_messages',admin_home_url='" . mysqli_real_escape_string($link, $admin_home_url) . "',enable_agc_xfer_log='$enable_agc_xfer_log',timeclock_end_of_day='$timeclock_end_of_day',vdc_header_date_format='$vdc_header_date_format',vdc_customer_date_format='$vdc_customer_date_format',vdc_header_phone_format='$vdc_header_phone_format',vdc_agent_api_active='$vdc_agent_api_active',enable_vtiger_integration='$enable_vtiger_integration',vtiger_server_ip='$vtiger_server_ip',vtiger_dbname='$vtiger_dbname',vtiger_login='$vtiger_login',vtiger_pass='$vtiger_pass',vtiger_url='" . mysqli_real_escape_string($link, $vtiger_url) . "',qc_features_active='$qc_features_active',outbound_autodial_active='$outbound_autodial_active',outbound_calls_per_second='$outbound_calls_per_second',enable_tts_integration='$enable_tts_integration',agentonly_callback_campaign_lock='$agentonly_callback_campaign_lock',sounds_central_control_active='$sounds_central_control_active',sounds_web_server='$sounds_web_server',sounds_web_directory='$sounds_web_directory',active_voicemail_server='$active_voicemail_server',auto_dial_limit='$auto_dial_limit',user_territories_active='$user_territories_active',allow_custom_dialplan='$allow_custom_dialplan',enable_second_webform='$enable_second_webform',default_webphone='$default_webphone',default_external_server_ip='$default_external_server_ip',webphone_url='" . mysqli_real_escape_string($link, $webphone_url) . "',enable_agc_dispo_log='$enable_agc_dispo_log',queuemetrics_loginout='$queuemetrics_loginout',callcard_enabled='$callcard_enabled',queuemetrics_callstatus='$queuemetrics_callstatus',default_codecs='$default_codecs',admin_web_directory='$admin_web_directory',label_title='$label_title',label_first_name='$label_first_name',label_middle_initial='$label_middle_initial',label_last_name='$label_last_name',label_address1='$label_address1',label_address2='$label_address2',label_address3='$label_address3',label_city='$label_city',label_state='$label_state',label_province='$label_province',label_postal_code='$label_postal_code',label_vendor_lead_code='$label_vendor_lead_code',label_gender='$label_gender',label_phone_number='$label_phone_number',label_phone_code='$label_phone_code',label_alt_phone='$label_alt_phone',label_security_phrase='$label_security_phrase',label_email='$label_email',label_comments='$label_comments',label_lead_id='$label_lead_id',label_list_id='$label_list_id',label_entry_date='$label_entry_date',label_gmt_offset_now='$label_gmt_offset_now',label_source_id='$label_source_id',label_called_since_last_reset='$label_called_since_last_reset',label_status='$label_status',label_user='$label_user',label_date_of_birth='$label_date_of_birth',label_country_code='$label_country_code',label_last_local_call_time='$label_last_local_call_time',label_called_count='$label_called_count',label_rank='$label_rank',label_owner='$label_owner',label_entry_list_id='$label_entry_list_id',custom_fields_enabled='$custom_fields_enabled',slave_db_server='$slave_db_server',reports_use_slave_db='$reports_use_slave_db'$custom_reports_slave_SQL,webphone_systemkey='$webphone_systemkey',first_login_trigger='$first_login_trigger',default_phone_registration_password='$default_phone_registration_password',default_phone_login_password='$default_phone_login_password',default_server_password='$default_server_password',admin_modify_refresh='$admin_modify_refresh',nocache_admin='$nocache_admin',generate_cross_server_exten='$generate_cross_server_exten',queuemetrics_addmember_enabled='$queuemetrics_addmember_enabled',queuemetrics_dispo_pause='$queuemetrics_dispo_pause',label_hide_field_logs='$label_hide_field_logs',queuemetrics_pe_phone_append='$queuemetrics_pe_phone_append',test_campaign_calls='$test_campaign_calls',agents_calls_reset='$agents_calls_reset',default_voicemail_timezone='$default_voicemail_timezone',default_local_gmt='$default_local_gmt',noanswer_log='$noanswer_log',alt_log_server_ip='$alt_log_server_ip',alt_log_dbname='$alt_log_dbname',alt_log_login='$alt_log_login',alt_log_pass='$alt_log_pass',tables_use_alt_log_db='$tables_use_alt_log_db',did_agent_log='$did_agent_log',campaign_cid_areacodes_enabled='$campaign_cid_areacodes_enabled',pllb_grouping_limit='$pllb_grouping_limit',did_ra_extensions_enabled='$did_ra_extensions_enabled',expanded_list_stats='$expanded_list_stats',contacts_enabled='$contacts_enabled',call_menu_qualify_enabled='$call_menu_qualify_enabled',admin_list_counts='$admin_list_counts',allow_voicemail_greeting='$allow_voicemail_greeting',queuemetrics_socket='$queuemetrics_socket',queuemetrics_socket_url='$queuemetrics_socket_url',enhanced_disconnect_logging='$enhanced_disconnect_logging',allow_emails='$allow_emails',level_8_disable_add='$level_8_disable_add',queuemetrics_record_hold='$queuemetrics_record_hold',country_code_list_stats='$country_code_list_stats',queuemetrics_pause_type='$queuemetrics_pause_type',frozen_server_call_clear='$frozen_server_call_clear',callback_time_24hour='$callback_time_24hour',enable_languages='$enable_languages',language_method='$language_method',meetme_enter_login_filename='$meetme_enter_login_filename',meetme_enter_leave3way_filename='$meetme_enter_leave3way_filename',enable_did_entry_list_id='$enable_did_entry_list_id',enable_third_webform='$enable_third_webform',allow_chats='$allow_chats',chat_url='" . mysqli_real_escape_string($link, $chat_url) . "',chat_timeout='$chat_timeout',agent_debug_logging='$agent_debug_logging',default_language='$default_language',agent_whisper_enabled='$agent_whisper_enabled',user_hide_realtime_enabled='$user_hide_realtime_enabled',usacan_phone_dialcode_fix='$usacan_phone_dialcode_fix',cache_carrier_stats_realtime='$cache_carrier_stats_realtime',log_recording_access='$log_recording_access',report_default_format='$report_default_format',alt_ivr_logging='$alt_ivr_logging',default_phone_code='$default_phone_code',admin_row_click='$admin_row_click',admin_screen_colors='$admin_screen_colors',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',agent_screen_colors='$agent_screen_colors',script_remove_js='$script_remove_js',manual_auto_next='$manual_auto_next',user_new_lead_limit='$user_new_lead_limit',agent_xfer_park_3way='$agent_xfer_park_3way',agent_soundboards='$agent_soundboards',web_loader_phone_length='$web_loader_phone_length',agent_script='$agent_script',agent_chat_screen_colors='$agent_chat_screen_colors',enable_auto_reports='$enable_auto_reports',enable_pause_code_limits='$enable_pause_code_limits',enable_drop_lists='$enable_drop_lists',allow_ip_lists='$allow_ip_lists',system_ip_blacklist='$system_ip_blacklist',agent_push_events='$agent_push_events',agent_push_url='$agent_push_url',hide_inactive_lists='$hide_inactive_lists',allow_manage_active_lists='$allow_manage_active_lists',expired_lists_inactive='$expired_lists_inactive',did_system_filter='$did_system_filter',anyone_callback_inactive_lists='$anyone_callback_inactive_lists',enable_gdpr_download_deletion='$enable_gdpr_download_deletion',source_id_display='$source_id_display',agent_logout_link='$agent_logout_link',manual_dial_validation='$manual_dial_validation',mute_recordings='$mute_recordings',user_admin_redirect='$user_admin_redirect',list_status_modification_confirmation='$list_status_modification_confirmation',sip_event_logging='$sip_event_logging',call_quota_lead_ranking='$call_quota_lead_ranking',enable_second_script='$enable_second_script',enable_first_webform='$enable_first_webform',recording_buttons='$recording_buttons',opensips_cid_name='$opensips_cid_name',require_password_length='$require_password_length',user_account_emails='$user_account_emails',outbound_cid_any='$outbound_cid_any',entries_per_page='$entries_per_page',browser_call_alerts='$browser_call_alerts',queuemetrics_pausereason='$queuemetrics_pausereason',inbound_answer_config='$inbound_answer_config',enable_international_dncs='$enable_international_dncs',web_loader_phone_strip='$web_loader_phone_strip',manual_dial_phone_strip='$manual_dial_phone_strip',daily_call_count_limit='$daily_call_count_limit',allow_shared_dial='$allow_shared_dial',agent_search_method='$agent_search_method',phone_defaults_container='$phone_defaults_container',qc_claim_limit='$qc_claim_limit',qc_expire_days='$qc_expire_days',two_factor_auth_hours='$two_factor_auth_hours',two_factor_container='$two_factor_container',agent_hidden_sound='$agent_hidden_sound',agent_hidden_sound_volume='$agent_hidden_sound_volume',agent_hidden_sound_seconds='$agent_hidden_sound_seconds',agent_screen_timer='$agent_screen_timer',call_limit_24hour='$call_limit_24hour',allowed_sip_stacks='$allowed_sip_stacks',agent_hide_hangup='$agent_hide_hangup',allow_web_debug='$allow_web_debug',max_logged_in_agents='$max_logged_in_agents',user_codes_admin='$user_codes_admin',login_kickall='$login_kickall',abandon_check_queue='$abandon_check_queue',agent_notifications='$agent_notifications',demographic_quotas='$demographic_quotas',log_latency_gaps='$log_latency_gaps',inbound_credits='$inbound_credits',weekday_resets='$weekday_resets',two_factor_auth_agent_hours='$two_factor_auth_agent_hours',hopper_hold_inserts='$hopper_hold_inserts',coldstorage_server_ip='$coldstorage_server_ip',coldstorage_dbname='$coldstorage_dbname',coldstorage_login='$coldstorage_login',coldstorage_pass='$coldstorage_pass',coldstorage_port='$coldstorage_port',enhanced_agent_monitoring='$enhanced_agent_monitoring'$custom_dialplanSQL;"; + $stmt="UPDATE system_settings set use_non_latin='$use_non_latin',webroot_writable='$webroot_writable',enable_queuemetrics_logging='$enable_queuemetrics_logging',queuemetrics_server_ip='$queuemetrics_server_ip',queuemetrics_dbname='$queuemetrics_dbname',queuemetrics_login='$queuemetrics_login',queuemetrics_pass='$queuemetrics_pass',queuemetrics_url='" . mysqli_real_escape_string($link, $queuemetrics_url) . "',queuemetrics_log_id='$queuemetrics_log_id',queuemetrics_eq_prepend='$queuemetrics_eq_prepend',vicidial_agent_disable='$vicidial_agent_disable',allow_sipsak_messages='$allow_sipsak_messages',admin_home_url='" . mysqli_real_escape_string($link, $admin_home_url) . "',enable_agc_xfer_log='$enable_agc_xfer_log',timeclock_end_of_day='$timeclock_end_of_day',vdc_header_date_format='$vdc_header_date_format',vdc_customer_date_format='$vdc_customer_date_format',vdc_header_phone_format='$vdc_header_phone_format',vdc_agent_api_active='$vdc_agent_api_active',enable_vtiger_integration='$enable_vtiger_integration',vtiger_server_ip='$vtiger_server_ip',vtiger_dbname='$vtiger_dbname',vtiger_login='$vtiger_login',vtiger_pass='$vtiger_pass',vtiger_url='" . mysqli_real_escape_string($link, $vtiger_url) . "',qc_features_active='$qc_features_active',outbound_autodial_active='$outbound_autodial_active',outbound_calls_per_second='$outbound_calls_per_second',enable_tts_integration='$enable_tts_integration',agentonly_callback_campaign_lock='$agentonly_callback_campaign_lock',sounds_central_control_active='$sounds_central_control_active',sounds_web_server='$sounds_web_server',sounds_web_directory='$sounds_web_directory',active_voicemail_server='$active_voicemail_server',auto_dial_limit='$auto_dial_limit',user_territories_active='$user_territories_active',allow_custom_dialplan='$allow_custom_dialplan',enable_second_webform='$enable_second_webform',default_webphone='$default_webphone',default_external_server_ip='$default_external_server_ip',webphone_url='" . mysqli_real_escape_string($link, $webphone_url) . "',enable_agc_dispo_log='$enable_agc_dispo_log',queuemetrics_loginout='$queuemetrics_loginout',callcard_enabled='$callcard_enabled',queuemetrics_callstatus='$queuemetrics_callstatus',default_codecs='$default_codecs',admin_web_directory='$admin_web_directory',label_title='$label_title',label_first_name='$label_first_name',label_middle_initial='$label_middle_initial',label_last_name='$label_last_name',label_address1='$label_address1',label_address2='$label_address2',label_address3='$label_address3',label_city='$label_city',label_state='$label_state',label_province='$label_province',label_postal_code='$label_postal_code',label_vendor_lead_code='$label_vendor_lead_code',label_gender='$label_gender',label_phone_number='$label_phone_number',label_phone_code='$label_phone_code',label_alt_phone='$label_alt_phone',label_security_phrase='$label_security_phrase',label_email='$label_email',label_comments='$label_comments',label_lead_id='$label_lead_id',label_list_id='$label_list_id',label_entry_date='$label_entry_date',label_gmt_offset_now='$label_gmt_offset_now',label_source_id='$label_source_id',label_called_since_last_reset='$label_called_since_last_reset',label_status='$label_status',label_user='$label_user',label_date_of_birth='$label_date_of_birth',label_country_code='$label_country_code',label_last_local_call_time='$label_last_local_call_time',label_called_count='$label_called_count',label_rank='$label_rank',label_owner='$label_owner',label_entry_list_id='$label_entry_list_id',custom_fields_enabled='$custom_fields_enabled',slave_db_server='$slave_db_server',reports_use_slave_db='$reports_use_slave_db'$custom_reports_slave_SQL,webphone_systemkey='$webphone_systemkey',first_login_trigger='$first_login_trigger',default_phone_registration_password='$default_phone_registration_password',default_phone_login_password='$default_phone_login_password',default_server_password='$default_server_password',admin_modify_refresh='$admin_modify_refresh',nocache_admin='$nocache_admin',generate_cross_server_exten='$generate_cross_server_exten',queuemetrics_addmember_enabled='$queuemetrics_addmember_enabled',queuemetrics_dispo_pause='$queuemetrics_dispo_pause',label_hide_field_logs='$label_hide_field_logs',queuemetrics_pe_phone_append='$queuemetrics_pe_phone_append',test_campaign_calls='$test_campaign_calls',agents_calls_reset='$agents_calls_reset',default_voicemail_timezone='$default_voicemail_timezone',default_local_gmt='$default_local_gmt',noanswer_log='$noanswer_log',alt_log_server_ip='$alt_log_server_ip',alt_log_dbname='$alt_log_dbname',alt_log_login='$alt_log_login',alt_log_pass='$alt_log_pass',tables_use_alt_log_db='$tables_use_alt_log_db',did_agent_log='$did_agent_log',campaign_cid_areacodes_enabled='$campaign_cid_areacodes_enabled',pllb_grouping_limit='$pllb_grouping_limit',did_ra_extensions_enabled='$did_ra_extensions_enabled',expanded_list_stats='$expanded_list_stats',contacts_enabled='$contacts_enabled',call_menu_qualify_enabled='$call_menu_qualify_enabled',admin_list_counts='$admin_list_counts',allow_voicemail_greeting='$allow_voicemail_greeting',queuemetrics_socket='$queuemetrics_socket',queuemetrics_socket_url='$queuemetrics_socket_url',enhanced_disconnect_logging='$enhanced_disconnect_logging',allow_emails='$allow_emails',level_8_disable_add='$level_8_disable_add',queuemetrics_record_hold='$queuemetrics_record_hold',country_code_list_stats='$country_code_list_stats',queuemetrics_pause_type='$queuemetrics_pause_type',frozen_server_call_clear='$frozen_server_call_clear',callback_time_24hour='$callback_time_24hour',enable_languages='$enable_languages',language_method='$language_method',meetme_enter_login_filename='$meetme_enter_login_filename',meetme_enter_leave3way_filename='$meetme_enter_leave3way_filename',enable_did_entry_list_id='$enable_did_entry_list_id',enable_third_webform='$enable_third_webform',allow_chats='$allow_chats',chat_url='" . mysqli_real_escape_string($link, $chat_url) . "',chat_timeout='$chat_timeout',agent_debug_logging='$agent_debug_logging',default_language='$default_language',agent_whisper_enabled='$agent_whisper_enabled',user_hide_realtime_enabled='$user_hide_realtime_enabled',usacan_phone_dialcode_fix='$usacan_phone_dialcode_fix',cache_carrier_stats_realtime='$cache_carrier_stats_realtime',log_recording_access='$log_recording_access',report_default_format='$report_default_format',alt_ivr_logging='$alt_ivr_logging',default_phone_code='$default_phone_code',admin_row_click='$admin_row_click',admin_screen_colors='$admin_screen_colors',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',agent_screen_colors='$agent_screen_colors',script_remove_js='$script_remove_js',manual_auto_next='$manual_auto_next',user_new_lead_limit='$user_new_lead_limit',agent_xfer_park_3way='$agent_xfer_park_3way',agent_soundboards='$agent_soundboards',web_loader_phone_length='$web_loader_phone_length',agent_script='$agent_script',agent_chat_screen_colors='$agent_chat_screen_colors',enable_auto_reports='$enable_auto_reports',enable_pause_code_limits='$enable_pause_code_limits',enable_drop_lists='$enable_drop_lists',allow_ip_lists='$allow_ip_lists',system_ip_blacklist='$system_ip_blacklist',agent_push_events='$agent_push_events',agent_push_url='$agent_push_url',hide_inactive_lists='$hide_inactive_lists',allow_manage_active_lists='$allow_manage_active_lists',expired_lists_inactive='$expired_lists_inactive',did_system_filter='$did_system_filter',anyone_callback_inactive_lists='$anyone_callback_inactive_lists',enable_gdpr_download_deletion='$enable_gdpr_download_deletion',source_id_display='$source_id_display',agent_logout_link='$agent_logout_link',manual_dial_validation='$manual_dial_validation',mute_recordings='$mute_recordings',user_admin_redirect='$user_admin_redirect',list_status_modification_confirmation='$list_status_modification_confirmation',sip_event_logging='$sip_event_logging',call_quota_lead_ranking='$call_quota_lead_ranking',enable_second_script='$enable_second_script',enable_first_webform='$enable_first_webform',recording_buttons='$recording_buttons',opensips_cid_name='$opensips_cid_name',require_password_length='$require_password_length',user_account_emails='$user_account_emails',outbound_cid_any='$outbound_cid_any',entries_per_page='$entries_per_page',browser_call_alerts='$browser_call_alerts',queuemetrics_pausereason='$queuemetrics_pausereason',inbound_answer_config='$inbound_answer_config',enable_international_dncs='$enable_international_dncs',web_loader_phone_strip='$web_loader_phone_strip',manual_dial_phone_strip='$manual_dial_phone_strip',daily_call_count_limit='$daily_call_count_limit',allow_shared_dial='$allow_shared_dial',agent_search_method='$agent_search_method',phone_defaults_container='$phone_defaults_container',qc_claim_limit='$qc_claim_limit',qc_expire_days='$qc_expire_days',two_factor_auth_hours='$two_factor_auth_hours',two_factor_container='$two_factor_container',agent_hidden_sound='$agent_hidden_sound',agent_hidden_sound_volume='$agent_hidden_sound_volume',agent_hidden_sound_seconds='$agent_hidden_sound_seconds',agent_screen_timer='$agent_screen_timer',call_limit_24hour='$call_limit_24hour',allowed_sip_stacks='$allowed_sip_stacks',agent_hide_hangup='$agent_hide_hangup',allow_web_debug='$allow_web_debug',max_logged_in_agents='$max_logged_in_agents',user_codes_admin='$user_codes_admin',login_kickall='$login_kickall',abandon_check_queue='$abandon_check_queue',agent_notifications='$agent_notifications',demographic_quotas='$demographic_quotas',log_latency_gaps='$log_latency_gaps',inbound_credits='$inbound_credits',weekday_resets='$weekday_resets',two_factor_auth_agent_hours='$two_factor_auth_agent_hours',hopper_hold_inserts='$hopper_hold_inserts',coldstorage_server_ip='$coldstorage_server_ip',coldstorage_dbname='$coldstorage_dbname',coldstorage_login='$coldstorage_login',coldstorage_pass='$coldstorage_pass',coldstorage_port='$coldstorage_port',enhanced_agent_monitoring='$enhanced_agent_monitoring',agent_hide_dial_fail='$agent_hide_dial_fail'$custom_dialplanSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $update_main_rows=mysqli_affected_rows($link); if ($DB) {echo "$update_main_rows|$stmt|\n";} @@ -44115,7 +44119,7 @@ if ($ADD==311111111111111) $ALLagent_count = $rowx[2]; } - $stmt="SELECT version,install_date,use_non_latin,webroot_writable,enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_url,queuemetrics_log_id,queuemetrics_eq_prepend,vicidial_agent_disable,allow_sipsak_messages,admin_home_url,enable_agc_xfer_log,db_schema_version,auto_user_add_value,timeclock_end_of_day,timeclock_last_reset_date,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,vdc_agent_api_active,qc_last_pull_time,enable_vtiger_integration,vtiger_server_ip,vtiger_dbname,vtiger_login,vtiger_pass,vtiger_url,qc_features_active,outbound_autodial_active,outbound_calls_per_second,enable_tts_integration,agentonly_callback_campaign_lock,sounds_central_control_active,sounds_web_server,sounds_web_directory,active_voicemail_server,auto_dial_limit,user_territories_active,allow_custom_dialplan,db_schema_update_date,enable_second_webform,default_webphone,default_external_server_ip,webphone_url,enable_agc_dispo_log,custom_dialplan_entry,queuemetrics_loginout,callcard_enabled,queuemetrics_callstatus,default_codecs,admin_web_directory,label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments,custom_fields_enabled,slave_db_server,reports_use_slave_db,webphone_systemkey,first_login_trigger,default_phone_registration_password,default_phone_login_password,default_server_password,admin_modify_refresh,nocache_admin,generate_cross_server_exten,queuemetrics_addmember_enabled,queuemetrics_dispo_pause,label_hide_field_logs,queuemetrics_pe_phone_append,test_campaign_calls,agents_calls_reset,default_voicemail_timezone,default_local_gmt,noanswer_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_agent_log,campaign_cid_areacodes_enabled,pllb_grouping_limit,did_ra_extensions_enabled,expanded_list_stats,contacts_enabled,call_menu_qualify_enabled,admin_list_counts,allow_voicemail_greeting,svn_revision,queuemetrics_socket,queuemetrics_socket_url,enhanced_disconnect_logging,allow_emails,level_8_disable_add,pass_hash_enabled,pass_key,pass_cost,disable_auto_dial,queuemetrics_record_hold,country_code_list_stats,reload_timestamp,queuemetrics_pause_type,frozen_server_call_clear,callback_time_24hour,allow_chats,chat_url,chat_timeout,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_did_entry_list_id,enable_third_webform,agent_debug_logging,default_language,agent_whisper_enabled,user_hide_realtime_enabled,usacan_phone_dialcode_fix,cache_carrier_stats_realtime,oldest_logs_date,log_recording_access,report_default_format,alt_ivr_logging,default_phone_code,admin_row_click,admin_screen_colors,ofcom_uk_drop_calc,agent_screen_colors,script_remove_js,manual_auto_next,user_new_lead_limit,agent_xfer_park_3way,rec_prompt_count,agent_soundboards,web_loader_phone_length,agent_script,agent_chat_screen_colors,enable_auto_reports,enable_pause_code_limits,enable_drop_lists,allow_ip_lists,system_ip_blacklist,agent_push_events,agent_push_url,hide_inactive_lists,allow_manage_active_lists,expired_lists_inactive,did_system_filter,anyone_callback_inactive_lists,enable_gdpr_download_deletion,source_id_display,agent_logout_link,manual_dial_validation,mute_recordings,user_admin_redirect,list_status_modification_confirmation,sip_event_logging,call_quota_lead_ranking,enable_second_script,enable_first_webform,recording_buttons,opensips_cid_name,require_password_length,user_account_emails,outbound_cid_any,entries_per_page,browser_call_alerts,queuemetrics_pausereason,inbound_answer_config,enable_international_dncs,web_loader_phone_strip,manual_dial_phone_strip,daily_call_count_limit,allow_shared_dial,agent_search_method,phone_defaults_container,qc_claim_limit,qc_expire_days,two_factor_auth_hours,two_factor_container,agent_hidden_sound,agent_hidden_sound_volume,agent_hidden_sound_seconds,agent_screen_timer,label_lead_id,label_list_id,label_entry_date,label_gmt_offset_now,label_source_id,label_called_since_last_reset,label_status,label_user,label_date_of_birth,label_country_code,label_last_local_call_time,label_called_count,label_rank,label_owner,label_entry_list_id,call_limit_24hour,allowed_sip_stacks,agent_hide_hangup,allow_web_debug,max_logged_in_agents,user_codes_admin,login_kickall,abandon_check_queue,agent_notifications,demographic_quotas,log_latency_gaps,inbound_credits,weekday_resets,two_factor_auth_agent_hours,highest_lead_id,hopper_hold_inserts,coldstorage_server_ip,coldstorage_dbname,coldstorage_login,coldstorage_pass,coldstorage_port,enhanced_agent_monitoring from system_settings;"; + $stmt="SELECT version,install_date,use_non_latin,webroot_writable,enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_url,queuemetrics_log_id,queuemetrics_eq_prepend,vicidial_agent_disable,allow_sipsak_messages,admin_home_url,enable_agc_xfer_log,db_schema_version,auto_user_add_value,timeclock_end_of_day,timeclock_last_reset_date,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,vdc_agent_api_active,qc_last_pull_time,enable_vtiger_integration,vtiger_server_ip,vtiger_dbname,vtiger_login,vtiger_pass,vtiger_url,qc_features_active,outbound_autodial_active,outbound_calls_per_second,enable_tts_integration,agentonly_callback_campaign_lock,sounds_central_control_active,sounds_web_server,sounds_web_directory,active_voicemail_server,auto_dial_limit,user_territories_active,allow_custom_dialplan,db_schema_update_date,enable_second_webform,default_webphone,default_external_server_ip,webphone_url,enable_agc_dispo_log,custom_dialplan_entry,queuemetrics_loginout,callcard_enabled,queuemetrics_callstatus,default_codecs,admin_web_directory,label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments,custom_fields_enabled,slave_db_server,reports_use_slave_db,webphone_systemkey,first_login_trigger,default_phone_registration_password,default_phone_login_password,default_server_password,admin_modify_refresh,nocache_admin,generate_cross_server_exten,queuemetrics_addmember_enabled,queuemetrics_dispo_pause,label_hide_field_logs,queuemetrics_pe_phone_append,test_campaign_calls,agents_calls_reset,default_voicemail_timezone,default_local_gmt,noanswer_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_agent_log,campaign_cid_areacodes_enabled,pllb_grouping_limit,did_ra_extensions_enabled,expanded_list_stats,contacts_enabled,call_menu_qualify_enabled,admin_list_counts,allow_voicemail_greeting,svn_revision,queuemetrics_socket,queuemetrics_socket_url,enhanced_disconnect_logging,allow_emails,level_8_disable_add,pass_hash_enabled,pass_key,pass_cost,disable_auto_dial,queuemetrics_record_hold,country_code_list_stats,reload_timestamp,queuemetrics_pause_type,frozen_server_call_clear,callback_time_24hour,allow_chats,chat_url,chat_timeout,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_did_entry_list_id,enable_third_webform,agent_debug_logging,default_language,agent_whisper_enabled,user_hide_realtime_enabled,usacan_phone_dialcode_fix,cache_carrier_stats_realtime,oldest_logs_date,log_recording_access,report_default_format,alt_ivr_logging,default_phone_code,admin_row_click,admin_screen_colors,ofcom_uk_drop_calc,agent_screen_colors,script_remove_js,manual_auto_next,user_new_lead_limit,agent_xfer_park_3way,rec_prompt_count,agent_soundboards,web_loader_phone_length,agent_script,agent_chat_screen_colors,enable_auto_reports,enable_pause_code_limits,enable_drop_lists,allow_ip_lists,system_ip_blacklist,agent_push_events,agent_push_url,hide_inactive_lists,allow_manage_active_lists,expired_lists_inactive,did_system_filter,anyone_callback_inactive_lists,enable_gdpr_download_deletion,source_id_display,agent_logout_link,manual_dial_validation,mute_recordings,user_admin_redirect,list_status_modification_confirmation,sip_event_logging,call_quota_lead_ranking,enable_second_script,enable_first_webform,recording_buttons,opensips_cid_name,require_password_length,user_account_emails,outbound_cid_any,entries_per_page,browser_call_alerts,queuemetrics_pausereason,inbound_answer_config,enable_international_dncs,web_loader_phone_strip,manual_dial_phone_strip,daily_call_count_limit,allow_shared_dial,agent_search_method,phone_defaults_container,qc_claim_limit,qc_expire_days,two_factor_auth_hours,two_factor_container,agent_hidden_sound,agent_hidden_sound_volume,agent_hidden_sound_seconds,agent_screen_timer,label_lead_id,label_list_id,label_entry_date,label_gmt_offset_now,label_source_id,label_called_since_last_reset,label_status,label_user,label_date_of_birth,label_country_code,label_last_local_call_time,label_called_count,label_rank,label_owner,label_entry_list_id,call_limit_24hour,allowed_sip_stacks,agent_hide_hangup,allow_web_debug,max_logged_in_agents,user_codes_admin,login_kickall,abandon_check_queue,agent_notifications,demographic_quotas,log_latency_gaps,inbound_credits,weekday_resets,two_factor_auth_agent_hours,highest_lead_id,hopper_hold_inserts,coldstorage_server_ip,coldstorage_dbname,coldstorage_login,coldstorage_pass,coldstorage_port,enhanced_agent_monitoring,agent_hide_dial_fail from system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $version = $row[0]; @@ -44359,6 +44363,7 @@ if ($ADD==311111111111111) $coldstorage_pass = $row[238]; $coldstorage_port = $row[239]; $enhanced_agent_monitoring = $row[240]; + $agent_hide_dial_fail = $row[241]; if ($pass_hash_enabled > 0) {$pass_hash_enabled = 'ENABLED';} else {$pass_hash_enabled = 'DISABLED';} @@ -44506,6 +44511,7 @@ if ($ADD==311111111111111) echo ""._QXZ("Agent Screen Logout Link Credentials").": $NWB#settings-agent_logout_link$NWE\n"; echo ""._QXZ("Agent Soundboards").": $NWB#settings-agent_soundboards$NWE\n"; echo ""._QXZ("Agent Browser Call Alerts").": $NWB#settings-browser_call_alerts$NWE\n"; + echo ""._QXZ("Hide Agent Failed Dial Codes").": $NWB#settings-agent_hide_dial_fail$NWE\n"; echo ""._QXZ("Agent Login Kick-all").": $NWB#settings-login_kickall$NWE\n"; echo ""._QXZ("Agent Hidden Browser Sound").":