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Changed SHARED_ campaign in-group transfers to use 'SRDROP' log status instead of 'DROP'

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git-svn-id: svn://192.168.202.10@3606 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2022-05-24 21:50:11 +00:00
parent 63df5fe09b
commit 4032cc4c4e
3 changed files with 21 additions and 10 deletions
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agi/agi-VDAD_ALL_outbound.agi
+14 -7
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@@ -45,7 +45,7 @@
#exten => 8366,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT-----DNC)
#exten => 8366,5,Hangup
#
# Copyright (C) 2020 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# changes:
# 80218-2027 - First Build
@@ -126,6 +126,7 @@
# 200825-2342 - Added option for auto-only sip actions
# 200915-2218 - Fixes for surveys with hash-star
# 210907-1254 - Added KHOMP code (install JSON::PP Perl module and remove '#UC#' in the code to enable)
# 220524-1746 - Changed SHARED_ campaign in-group transfers to use 'SRDROP' log status instead of 'DROP'
#
$script = 'agi-VDAD_ALL_outbound.agi';
@@ -810,7 +811,7 @@ if ($VDACaffected_rows > 0)
##### END - Max call stats
### Grab campaign values from the database
$stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group,use_internal_dnc,use_campaign_dnc,cpd_amd_action,am_message_exten,three_way_call_cid,campaign_cid,survey_first_audio_file,survey_opt_in_audio_file,survey_ni_audio_file,survey_third_audio_file,survey_fourth_audio_file,extension_appended_cidname,queue_priority,closer_campaigns,queuemetrics_phone_environment,campaign_recording,campaign_rec_filename,safe_harbor_audio,safe_harbor_menu_id,survey_recording,safe_harbor_audio_field,use_other_campaign_dnc,cpd_unknown_action,routing_initiated_recordings,campaign_rec_exten,call_quota_lead_ranking,sip_event_logging,amd_type,agent_search_method FROM vicidial_campaigns where campaign_id = '$VDADcampaign';";
$stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group,use_internal_dnc,use_campaign_dnc,cpd_amd_action,am_message_exten,three_way_call_cid,campaign_cid,survey_first_audio_file,survey_opt_in_audio_file,survey_ni_audio_file,survey_third_audio_file,survey_fourth_audio_file,extension_appended_cidname,queue_priority,closer_campaigns,queuemetrics_phone_environment,campaign_recording,campaign_rec_filename,safe_harbor_audio,safe_harbor_menu_id,survey_recording,safe_harbor_audio_field,use_other_campaign_dnc,cpd_unknown_action,routing_initiated_recordings,campaign_rec_exten,call_quota_lead_ranking,sip_event_logging,amd_type,agent_search_method,dial_method FROM vicidial_campaigns where campaign_id = '$VDADcampaign';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@@ -857,6 +858,7 @@ if ($VDACaffected_rows > 0)
$CAMPsip_event_logging = $aryA[33];
$amd_type = $aryA[34];
$agent_search_method_OVERRIDE = $aryA[35];
$campaign_dial_method = $aryA[36];
if (length($closer_campaigns) > 2)
{
$closer_campaigns =~ s/^ | -$//gi;
@@ -4225,6 +4227,7 @@ if ($drop_timer > $DROP_TIME)
}
$drop_status='DROP';
$drop_log_status='';
if ($survey_drop > 0)
{$drop_status='PM';}
@@ -4272,6 +4275,8 @@ if ($drop_timer > $DROP_TIME)
# Example: 90009*CL_uk3survy_*8301*10000123*universal*7275551212*1234*"
$S='*';
$DROPexten = "90009*$drop_inbound_group$S$S$CIDlead_id$S$S$VDADphone$S$fronter$S";
if ( ($DBdrop_call_seconds < 0) && ($campaign_dial_method =~ /SHARED/i) )
{$drop_log_status = 'SRDROP';}
}
if ($drop_action =~ /CALLMENU/)
{
@@ -4284,6 +4289,7 @@ if ($drop_timer > $DROP_TIME)
$ext_context = $safe_harbor_menu_id;
if (length($ext_context)<1)
{$DROPexten = '';}
if (length($drop_log_status) < 1) {$drop_log_status = $drop_status;}
if ($enable_queuemetrics_logging > 0)
{
@@ -4296,14 +4302,14 @@ if ($drop_timer > $DROP_TIME)
$Baffected_rows = $dbhB->do($stmtB);
$dbhP=$dbhB; $stmtA=$stmtB; $mysql_count='01081'; $MEL_aff_rows=$Baffected_rows; &mysql_error_logging;
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='CALLSTATUS',data1='$drop_status',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='CALLSTATUS',data1='$drop_log_status',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhP=$dbhB; $stmtA=$stmtB; $mysql_count='01082'; $MEL_aff_rows=$Baffected_rows; &mysql_error_logging;
$dbhB->disconnect();
}
$stmtA = "UPDATE vicidial_log FORCE INDEX(lead_id) set status='$drop_status',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',term_reason='CALLMENUXFER' where lead_id = '$CIDlead_id' and uniqueid LIKE \"$Euniqueid%\";";
$stmtA = "UPDATE vicidial_log FORCE INDEX(lead_id) set status='$drop_log_status',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',term_reason='CALLMENUXFER' where lead_id = '$CIDlead_id' and uniqueid LIKE \"$Euniqueid%\";";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01083'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
@@ -4317,6 +4323,7 @@ if ($drop_timer > $DROP_TIME)
}
else
{
if (length($drop_log_status) < 1) {$drop_log_status = $drop_status;}
if ($enable_queuemetrics_logging > 0)
{
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
@@ -4328,18 +4335,18 @@ if ($drop_timer > $DROP_TIME)
$Baffected_rows = $dbhB->do($stmtB);
$dbhP=$dbhB; $stmtA=$stmtB; $mysql_count='01048'; $MEL_aff_rows=$Baffected_rows; &mysql_error_logging;
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='CALLSTATUS',data1='$drop_status',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='CALLSTATUS',data1='$drop_log_status',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhP=$dbhB; $stmtA=$stmtB; $mysql_count='01049'; $MEL_aff_rows=$Baffected_rows; &mysql_error_logging;
$dbhB->disconnect();
}
$stmtA = "UPDATE vicidial_log FORCE INDEX(lead_id) set status='$drop_status',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',term_reason='QUEUETIMEOUT' where lead_id = '$CIDlead_id' and uniqueid LIKE \"$Euniqueid%\";";
$stmtA = "UPDATE vicidial_log FORCE INDEX(lead_id) set status='$drop_log_status',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',term_reason='QUEUETIMEOUT' where lead_id = '$CIDlead_id' and uniqueid LIKE \"$Euniqueid%\";";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01050'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log update: |$affected_rows|$uniqueid"; &agi_output;}
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log update: |$affected_rows|$uniqueid|$drop_log_status|$drop_status"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='$drop_status' where lead_id = '$CIDlead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}