diff --git a/UPGRADE b/UPGRADE
index 30f33cae..20e0a6e3 100644
--- a/UPGRADE
+++ b/UPGRADE
@@ -689,6 +689,11 @@ OTHER CHANGES:
 192. Added 'Agent In-Call Tally Seconds Threshold' campaign setting, to better
 	handle dialing volume on campaigns with long agent talk time.
 
+193. Added 'In-Queue No Agents Check' in-group setting, to allow for checking of
+	logged-in or available agents for the in-group while calls are in-queue,
+	and if there are no agents available, sending the customers to the
+	No-Agent-No-Queue Action. With configurable pause code exceptions.
+
 
 
 
diff --git a/agi/agi-VDAD_ALL_inbound.agi b/agi/agi-VDAD_ALL_inbound.agi
index b07c8d3f..e2f23096 100644
--- a/agi/agi-VDAD_ALL_inbound.agi
+++ b/agi/agi-VDAD_ALL_inbound.agi
@@ -248,6 +248,7 @@
 # 210819-0029 - Added vicidial_inbound_caller_codes logging
 # 210908-0851 - Added OWNERCUSTOMx options for call_handle_method
 # 210911-2008 - Added populate_lead_owner in-group option
+# 211106-1523 - Added in_queue_nanque options
 #
 
 $script = 'agi-VDAD_ALL_inbound.agi';
@@ -828,7 +829,7 @@ $affected_rows = $dbhA->do($stmtA);
 
 ### Grab inbound groups values from the database
 $cbc=0;
-$stmtA = "SELECT call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,drop_call_seconds,drop_action,drop_exten,next_agent_call,voicemail_ext,queue_priority,drop_inbound_group,afterhours_xfer_group,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,no_agent_no_queue,no_agent_action,no_agent_action_value,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,active,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,ingroup_recording_override,ingroup_rec_filename,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,max_calls_method,max_calls_count,max_calls_action,populate_lead_ingroup,na_call_url,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,routing_initiated_recordings,on_hook_cid_number,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,add_lead_timezone,populate_lead_source,populate_lead_vendor,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,answer_signal,no_agent_delay,agent_search_method,populate_lead_comments,drop_call_seconds_override,populate_lead_owner FROM vicidial_inbound_groups where group_id = '$channel_group';";
+$stmtA = "SELECT call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,drop_call_seconds,drop_action,drop_exten,next_agent_call,voicemail_ext,queue_priority,drop_inbound_group,afterhours_xfer_group,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,no_agent_no_queue,no_agent_action,no_agent_action_value,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,active,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,ingroup_recording_override,ingroup_rec_filename,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,max_calls_method,max_calls_count,max_calls_action,populate_lead_ingroup,na_call_url,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,routing_initiated_recordings,on_hook_cid_number,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,add_lead_timezone,populate_lead_source,populate_lead_vendor,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,answer_signal,no_agent_delay,agent_search_method,populate_lead_comments,drop_call_seconds_override,populate_lead_owner,in_queue_nanque,in_queue_nanque_exceptions FROM vicidial_inbound_groups where group_id = '$channel_group';";
 $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 $sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 $sthArows=$sthA->rows;
@@ -970,6 +971,8 @@ if ($sthArows > 0)
 	$populate_lead_comments = 			$aryA[124];
 	$drop_call_seconds_override = 		$aryA[125];
 	$populate_lead_owner =				$aryA[126];
+	$in_queue_nanque =					$aryA[127];
+	$in_queue_nanque_exceptions =		$aryA[128];
 
 	if ( (length($place_in_line_caller_number_filename) < 1) || ($place_in_line_caller_number_filename =~ /^NULL$/i) ) 
 		{$place_in_line_caller_number_filename='queue-thereare';}
@@ -991,6 +994,47 @@ if ($sthArows > 0)
 				{$VLcomments = $populate_lead_comments;}
 			}
 		}
+
+	$in_queue_nanque_trigger=0;
+	if ($in_queue_nanque =~ /NO_PAUSED_EXCEPTIONS/) 
+		{
+		$inque_except_valid=0;
+		$inque_except_SQL='';
+		if ( (length($in_queue_nanque_exceptions) > 0) && ($in_queue_nanque_exceptions !~ /^DISABLED$/) ) 
+			{
+			$stmtA = "SELECT container_entry FROM vicidial_settings_containers where container_id='$in_queue_nanque_exceptions';";
+			if ($DBX) {print "   |$stmtA|\n";}
+			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
+			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
+			$sthArows=$sthA->rows;
+			if ($sthArows > 0)
+				{
+				@aryA = $sthA->fetchrow_array;
+				$IQNEcontainer_entry =	$aryA[0];
+				$IQNEcontainer_entry =~ s/\r|\t|\'|\"//gi;
+				@IQNEcontainer_array = split(/\n/,$IQNEcontainer_entry);
+				$IQNEc=0;
+				foreach(@IQNEcontainer_array)
+					{
+					if ( ($IQNEcontainer_array[$IQNEc] !~ /^;/) && (length($IQNEcontainer_array[$IQNEc]) > 0) )
+						{
+						$IQNEcontainer_array[$IQNEc] =~ s/[^0-9a-zA-Z]//gi;
+						if ($inque_except_valid > 0) 
+							{$inque_except_SQL .= ",";}
+						$inque_except_SQL .= "'$IQNEcontainer_array[$IQNEc]'";
+						$inque_except_valid++;
+						}
+					$IQNEc++;
+					}
+				}
+			$sthA->finish();
+			}
+		if ($inque_except_valid < 1) 
+			{
+			if ($AGILOG) {$agi_string = "in_queue_nanque_exceptions invalid!    reverting in_queue_nanque to 'Y'   |$in_queue_nanque|$in_queue_nanque_exceptions|";   &agi_output;}
+			$in_queue_nanque='Y';
+			}
+		}
 	}
 $sthA->finish();
 
@@ -2584,6 +2628,8 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override
 	if ($sec < 10) {$sec = "0$sec";}
 	$hm = "$hour$min";
 	$hm = ($hm + 0);
+
+	### BEGIN check for closing time trigger
 	if ($closing_time_action !~ /DISABLED/) 
 		{
 		if ($ct_default_stop =~ /$hm$/)
@@ -2609,6 +2655,47 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override
 			if ($AGILOG) {$agi_string = "CLOSING CHECK TRIGGER!   ($hm <> $ct_default_stop)   |$closing_time_now_trigger|$channel_group|";   &agi_output;}
 			}
 		}
+	### END check for closing time trigger
+
+
+	### BEGIN check for In-Queue No Agent No Queue(in_queue_nanque), start checking after 5 seconds
+	if ( ($in_queue_nanque =~ /Y|NO_PAUSED|NO_READY/) && ($drop_timer > 5) )
+		{
+		$in_queue_nanque_agent_ct=0;
+		$NPsql='';
+		$ADsql='';
+		$NCsql='';
+		$now_date_epoch = time();
+		if ($in_queue_nanque =~ /NO_PAUSED/) 
+			{$NPsql = "and status NOT IN('PAUSED')";}
+		if ( ($in_queue_nanque =~ /NO_PAUSED_EXCEPTIONS/) && ($inque_except_valid > 0) )
+			{$NPsql = "and ( (status NOT IN('PAUSED')) or (status IN('PAUSED') and pause_code NOT IN($inque_except_SQL)) )";}
+		if ($in_queue_nanque =~ /NO_READY/) 
+			{$NCsql = "and status IN('READY','CLOSER')";}
+		if ( ( ($in_queue_nanque =~ /AGENTDIRECT/i) || ($dial_ingroup_flag > 0) ) && (length($agent_only) > 1) )
+			{$ADsql = "and user='$agent_only'";}
+
+		$SQL_group_id=$channel_group;   $SQL_group_id =~ s/_/\\_/gi;
+		$stmtA = "SELECT count(*) FROM vicidial_live_agents where closer_campaigns LIKE \"% $SQL_group_id %\" $NPsql $ADsql $NCsql;";
+		$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
+		$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
+		$sthArowsTRIG=$sthA->rows;
+			$dbhP=$dbhA;   $mysql_count='02XXX';   $MEL_aff_rows=$sthArowsTRIG;   &mysql_error_logging;
+		if ($sthArowsTRIG > 0)
+			{
+			@aryA = $sthA->fetchrow_array;
+			$in_queue_nanque_agent_ct = $aryA[0];
+			}
+		$sthA->finish();
+
+		if ($in_queue_nanque_agent_ct < 1) 
+			{$in_queue_nanque_trigger++;}
+		else
+			{$in_queue_nanque_trigger=0;}
+		if ($AGILOG) {$agi_string = "in_queue_nanque check:   $in_queue_nanque_trigger|$in_queue_nanque|$drop_timer|$channel_group|$callerid|$stmtA|";   &agi_output;}
+		}
+	### END check for In-Queue No Agent No Queue(in_queue_nanque)
+
 
 	$channel_status = $AGI->channel_status("$channel");
 	if ($channel_status < 1)
@@ -6126,6 +6213,14 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override
 		}
 	##### END NO AGENT NO QUEUE CHECK #####
 
+	### BEGIN in_queue_nanque_trigger process, trigger at 3 seconds of no-agents
+	if ($in_queue_nanque_trigger > 2) 
+		{
+		if ($AGILOG) {$agi_string = "--  IQ-NANQUE triggered($drop_timer): |$callerid|$insert_lead_id|$channel|$in_queue_nanque_trigger|$no_agent_no_queue_checked";   &agi_output;}
+		$NQ_sec=$drop_timer;
+		&no_agent_no_queue_process;
+		}
+
 
 	##### wait before looking again for an agent to take the call
 	if ($wait_in_queue > 0) 
@@ -8694,7 +8789,7 @@ sub no_agent_no_queue_process
 	$sthA->finish();
 	if ($AGILOG) {$agi_string = "--  NANQUE Check: |$group_agents_count|$stmtA";   &agi_output;}
 
-	if ( ($group_agents_count < 1) || ($MCnanque_override > 0) )
+	if ( ($group_agents_count < 1) || ($MCnanque_override > 0) || ($in_queue_nanque_trigger > 2) )
 		{
 		$VHqueryCID = "VA$CIDdate$hour$min$sec$sec";
 		$NQstatus='NANQUE';
@@ -8706,6 +8801,12 @@ sub no_agent_no_queue_process
 			$NQterm = $MCterm;
 			$NQcomments = $MCcomments;
 			}
+		if ($in_queue_nanque_trigger > 2) 
+			{
+			$NQstatus = 'IQNANQ';
+			$NQterm = 'NOAGENT';
+			$NQcomments = 'IN-QUEUE NO AGENT DROP';
+			}
 		# set the log-user to the agentdirect destination user, if set
 		if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) )
 			{$LOGuser = $agent_only;}
diff --git a/bin/AST_VDadapt.pl b/bin/AST_VDadapt.pl
index df0fa182..93ce8f1d 100644
--- a/bin/AST_VDadapt.pl
+++ b/bin/AST_VDadapt.pl
@@ -57,9 +57,10 @@
 # 210207-1205 - Added more logging and debug code for SHARED agent campaigns
 # 210707-2215 - Fixes for several rare logging and stats issues
 # 211022-1638 - Added incall_tally_threshold_seconds campaign feature
+# 212207-2207 - Added IQNANQ to drop SQL calculation queries
 #
 
-$build='211022-1638';
+$build='212207-2207';
 # constants
 $DB=0;  # Debug flag, set to 0 for no debug messages, On an active system this will generate lots of lines of output per minute
 $US='__';
@@ -4994,7 +4995,7 @@ sub calculate_drops_inbound
 			{
 			$VCL_current_hour_calls=0;
 			# $stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_current_hour_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
-			$stmtA = "SELECT CONCAT(substr(call_date, 1, 13), ':00:00') as hour_int, count(*), CONCAT(substr(call_date+INTERVAL 1 HOUR, 1, 13), ':00:00') as next_hour from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_previous_hour_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by hour_int, next_hour order by hour_int;";
+			$stmtA = "SELECT CONCAT(substr(call_date, 1, 13), ':00:00') as hour_int, count(*), CONCAT(substr(call_date+INTERVAL 1 HOUR, 1, 13), ':00:00') as next_hour from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_previous_hour_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by hour_int, next_hour order by hour_int;";
 			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 			$sthArows=$sthA->rows;
@@ -5093,7 +5094,7 @@ sub calculate_drops_inbound
 							{
 							$j_next = ($j + 1);
 							$VCL_this_hour_calls=0;
-							$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_today $j:00:00' and call_date < '$VCL_today $j_next:00:00' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+							$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_today $j:00:00' and call_date < '$VCL_today $j_next:00:00' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 							$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 							$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 							$sthArows=$sthA->rows;
@@ -5125,7 +5126,7 @@ sub calculate_drops_inbound
 		## END CACHED HOURLY ANALYSIS: INBOUND CALLS ANSWERS
 		else
 			{
-			$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date > '$VDL_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+			$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date > '$VDL_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 			$sthArows=$sthA->rows;
@@ -5302,7 +5303,7 @@ sub calculate_drops_inbound
 			{
 			$VCL_current_hour_calls=0;
 			# $stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_current_hour_date' and queue_seconds <= $answer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
-			$stmtA = "SELECT CONCAT(substr(call_date, 1, 13), ':00:00') as hour_int, count(*), CONCAT(substr(call_date+INTERVAL 1 HOUR, 1, 13), ':00:00') as next_hour from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_previous_hour_date' and queue_seconds <= $answer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by hour_int, next_hour order by hour_int;";
+			$stmtA = "SELECT CONCAT(substr(call_date, 1, 13), ':00:00') as hour_int, count(*), CONCAT(substr(call_date+INTERVAL 1 HOUR, 1, 13), ':00:00') as next_hour from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_previous_hour_date' and queue_seconds <= $answer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by hour_int, next_hour order by hour_int;";
 			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 			$sthArows=$sthA->rows;
@@ -5400,7 +5401,7 @@ sub calculate_drops_inbound
 							{
 							$j_next = ($j + 1);
 							$VCL_this_hour_calls=0;
-							$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_today $j:00:00' and call_date < '$VCL_today $j_next:00:00' and queue_seconds <= $answer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+							$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_today $j:00:00' and call_date < '$VCL_today $j_next:00:00' and queue_seconds <= $answer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 							$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 							$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 							$sthArows=$sthA->rows;
@@ -5432,7 +5433,7 @@ sub calculate_drops_inbound
 		## END CACHED HOURLY ANALYSIS: INBOUND CALLS HOLD SECONDS 1
 		else
 			{
-			$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date > '$VDL_date' and queue_seconds <= $answer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+			$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date > '$VDL_date' and queue_seconds <= $answer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 			$sthArows=$sthA->rows;
@@ -5449,7 +5450,7 @@ sub calculate_drops_inbound
 			{
 			$VCL_current_hour_calls=0;
 			# $stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_current_hour_date' and queue_seconds <= $answer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
-			$stmtA = "SELECT CONCAT(substr(call_date, 1, 13), ':00:00') as hour_int, count(*), CONCAT(substr(call_date+INTERVAL 1 HOUR, 1, 13), ':00:00') as next_hour from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_previous_hour_date' and queue_seconds <= $answer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by hour_int, next_hour order by hour_int;";
+			$stmtA = "SELECT CONCAT(substr(call_date, 1, 13), ':00:00') as hour_int, count(*), CONCAT(substr(call_date+INTERVAL 1 HOUR, 1, 13), ':00:00') as next_hour from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_previous_hour_date' and queue_seconds <= $answer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by hour_int, next_hour order by hour_int;";
 			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 			$sthArows=$sthA->rows;
@@ -5547,7 +5548,7 @@ sub calculate_drops_inbound
 							{
 							$j_next = ($j + 1);
 							$VCL_this_hour_calls=0;
-							$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_today $j:00:00' and call_date < '$VCL_today $j_next:00:00' and queue_seconds <= $answer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+							$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_today $j:00:00' and call_date < '$VCL_today $j_next:00:00' and queue_seconds <= $answer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 							$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 							$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 							$sthArows=$sthA->rows;
@@ -5579,7 +5580,7 @@ sub calculate_drops_inbound
 		## END CACHED HOURLY ANALYSIS: INBOUND CALLS HOLD SECONDS 2
 		else
 			{
-			$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date > '$VDL_date' and queue_seconds <= $answer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+			$stmtA = "SELECT count(*) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date > '$VDL_date' and queue_seconds <= $answer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 			$sthArows=$sthA->rows;
@@ -5597,7 +5598,7 @@ sub calculate_drops_inbound
 			{
 			$VCL_current_hour_calls=0;
 			# $stmtA = "SELECT sum(queue_seconds) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_current_hour_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
-			$stmtA = "SELECT CONCAT(substr(call_date, 1, 13), ':00:00') as hour_int, sum(queue_seconds), CONCAT(substr(call_date+INTERVAL 1 HOUR, 1, 13), ':00:00') as next_hour from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_previous_hour_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by hour_int, next_hour order by hour_int;";
+			$stmtA = "SELECT CONCAT(substr(call_date, 1, 13), ':00:00') as hour_int, sum(queue_seconds), CONCAT(substr(call_date+INTERVAL 1 HOUR, 1, 13), ':00:00') as next_hour from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_previous_hour_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by hour_int, next_hour order by hour_int;";
 			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 			$sthArows=$sthA->rows;
@@ -5695,7 +5696,7 @@ sub calculate_drops_inbound
 							{
 							$j_next = ($j + 1);
 							$VCL_this_hour_calls=0;
-							$stmtA = "SELECT sum(queue_seconds) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_today $j:00:00' and call_date < '$VCL_today $j_next:00:00' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+							$stmtA = "SELECT sum(queue_seconds) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date >= '$VCL_today $j:00:00' and call_date < '$VCL_today $j_next:00:00' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 							$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 							$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 							$sthArows=$sthA->rows;
@@ -5727,7 +5728,7 @@ sub calculate_drops_inbound
 		## END CACHED HOURLY ANALYSIS: INBOUND CALLS HOLD SEC ANSWERED
 		else
 			{
-			$stmtA = "SELECT sum(queue_seconds) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date > '$VDL_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+			$stmtA = "SELECT sum(queue_seconds) from $vicidial_closer_log where campaign_id='$group_id[$p]' and call_date > '$VDL_date' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 			$sthArows=$sthA->rows;
diff --git a/bin/AST_call_log_export.pl b/bin/AST_call_log_export.pl
index 3b413653..1f52a5b7 100644
--- a/bin/AST_call_log_export.pl
+++ b/bin/AST_call_log_export.pl
@@ -9,13 +9,14 @@
 #
 # /usr/share/astguiclient/AST_call_log_export.pl --campaign=GOODB-GROUP1-GROUP3-GROUP4-SPECIALS-DNC_BEDS --output-format=tab-basic --debug --filename=BEDSsaleDATETIME.txt --email-list=test@gmail.com --email-sender=test@test.com
 #
-# Copyright (C) 2011  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2021  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 # 100310-0112 - First version
 # 110202-2214 - Added ncad14csv format
 # 110423-0350 - Do not die on email issue
 # 111103-0626 - Added MAXCAL as a drop status
+# 212207-2207 - Added IQNANQ to drop SQL calculation queries
 #
 
 $txt = '.txt';
@@ -416,7 +417,7 @@ if (!$Q)
 ###########################################################################
 # call_date|phone_number|vendor_id|status|user|first_name|last_name|lead_id|list_id|campaign_id|length_in_sec|source_id|
 
-$stmtA = "select CONVERT_TZ(call_date,$convert_tz),vicidial_log.phone_number,vendor_lead_code,vicidial_log.status,vicidial_log.user,first_name,last_name,vicidial_list.lead_id,vicidial_log.list_id,campaign_id,length_in_sec,vicidial_list.source_id,uniqueid from vicidial_list,vicidial_log where $VLcampaignSQL and $VLdateSQL and vicidial_log.lead_id=vicidial_list.lead_id and vicidial_log.status IN('DROP','XDROP','NA','AA','AM','AL','AB','ADC','PU','PM','SVYEXT','SVYVM','SVYHU','SVYREC','HXFER','HOLDTO','QVMAIL','RQXFER','CPDATB','CPDB','CPDNA','CPDREJ','CPDINV','CPDSUA','CPDSI','CPDSNC','CPDSR','CPDSUK','CPDSV','CPDUK','CPDERR','TIMEOT','AFTHRS','NANQUE','MAXCAL') order by call_date;";
+$stmtA = "select CONVERT_TZ(call_date,$convert_tz),vicidial_log.phone_number,vendor_lead_code,vicidial_log.status,vicidial_log.user,first_name,last_name,vicidial_list.lead_id,vicidial_log.list_id,campaign_id,length_in_sec,vicidial_list.source_id,uniqueid from vicidial_list,vicidial_log where $VLcampaignSQL and $VLdateSQL and vicidial_log.lead_id=vicidial_list.lead_id and vicidial_log.status IN('DROP','XDROP','NA','AA','AM','AL','AB','ADC','PU','PM','SVYEXT','SVYVM','SVYHU','SVYREC','HXFER','HOLDTO','QVMAIL','RQXFER','CPDATB','CPDB','CPDNA','CPDREJ','CPDINV','CPDSUA','CPDSI','CPDSNC','CPDSR','CPDSUK','CPDSV','CPDUK','CPDERR','TIMEOT','AFTHRS','NANQUE','IQNANQ','MAXCAL') order by call_date;";
 $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 $sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 $sthArows=$sthA->rows;
@@ -453,7 +454,7 @@ $sthA->finish();
 ###########################################################################
 # call_date|phone_number|vendor_id|status|user|first_name|last_name|lead_id|list_id|campaign_id|length_in_sec|source_id|
 
-$stmtA = "select CONVERT_TZ(event_time,$convert_tz),vicidial_list.phone_number,vendor_lead_code,vicidial_agent_log.status,vicidial_agent_log.user,first_name,last_name,vicidial_list.lead_id,vicidial_list.list_id,campaign_id,talk_sec,vicidial_list.source_id,dead_sec,agent_log_id from vicidial_list,vicidial_agent_log where $VLAcampaignSQL and $VLAdateSQL and vicidial_agent_log.lead_id=vicidial_list.lead_id and vicidial_agent_log.status NOT IN('DROP','XDROP','NA','AA','AM','AL','AB','ADC','PU','PM','SVYEXT','SVYVM','SVYHU','SVYREC','HXFER','HOLDTO','QVMAIL','RQXFER','CPDATB','CPDB','CPDNA','CPDREJ','CPDINV','CPDSUA','CPDSI','CPDSNC','CPDSR','CPDSUK','CPDSV','CPDUK','CPDERR','TIMEOT','AFTHRS','NANQUE','INCALL','','QUEUE','MAXCAL') order by event_time;";
+$stmtA = "select CONVERT_TZ(event_time,$convert_tz),vicidial_list.phone_number,vendor_lead_code,vicidial_agent_log.status,vicidial_agent_log.user,first_name,last_name,vicidial_list.lead_id,vicidial_list.list_id,campaign_id,talk_sec,vicidial_list.source_id,dead_sec,agent_log_id from vicidial_list,vicidial_agent_log where $VLAcampaignSQL and $VLAdateSQL and vicidial_agent_log.lead_id=vicidial_list.lead_id and vicidial_agent_log.status NOT IN('DROP','XDROP','NA','AA','AM','AL','AB','ADC','PU','PM','SVYEXT','SVYVM','SVYHU','SVYREC','HXFER','HOLDTO','QVMAIL','RQXFER','CPDATB','CPDB','CPDNA','CPDREJ','CPDINV','CPDSUA','CPDSI','CPDSNC','CPDSR','CPDSUK','CPDSV','CPDUK','CPDERR','TIMEOT','AFTHRS','NANQUE','IQNANQ','INCALL','','QUEUE','MAXCAL') order by event_time;";
 $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
 $sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
 $sthArows=$sthA->rows;
diff --git a/docs/NON-AGENT_API.txt b/docs/NON-AGENT_API.txt
index 39b0c107..854ff0e6 100644
--- a/docs/NON-AGENT_API.txt
+++ b/docs/NON-AGENT_API.txt
@@ -1,4 +1,4 @@
-NON-AGENT API DOCUMENT           Started: 2008-07-24         Updated: 2021-10-27
+NON-AGENT API DOCUMENT           Started: 2008-07-24         Updated: 2021-11-07
 
 This document describes the functions of an API(Application Programming 
 Interface) for all functions NOT directly relating to the VICIDIAL Agent screen. 
@@ -195,6 +195,7 @@ Changes:
 210701-2050 - Added ingroup_rank/ingroup_grade options to the update_user function
 210812-2640 - Added update of live agent records for ingroup_rank/ingroup_grade in the update_user function
 210917-1615 - Added batch_update_lead function
+211107-1556 - Added optional phone_number search for lead_all_info function
 
 
 API Functions use the 'function' variable
@@ -756,13 +757,14 @@ A SUCCESS response will not show "SUCCESS", but instead will just print the valu
 --------------------------------------------------------------------------------
 lead_all_info - outputs all lead data for a lead(optionally including custom fields)
 
-NOTE: api user for this function must have user_level set to 7 or higher and "view reports" enabled and modify_leads set to 1-4
+NOTE: api user for this function must have user_level set to 7 or higher and "view reports" enabled and modify_leads set to 1-5
 
 REQUIRED FIELDS-
 source -		description of what originated the API call (maximum 20 characters)
 lead_id -		1-10 digits
 
 OPTIONAL FIELDS-
+phone_number -		6-19 digits, can be used in place of a lead_id(may return multiple records, up to 1000, most recently added lead first)
 custom_fields -		Y or N, default is N. If the field you want to pull is a custom field or not
 force_entry_list_id -	3-12 digits, will override the lead's assigned entry_list_id to look for custom fields data for this lead from a different list
 
@@ -772,17 +774,18 @@ header -		include a header(YES) or not(NO). This is optional, default is not to
 
 Example URL strings for API calls:
 http://server/vicidial/non_agent_api.php?source=test&user=6666&pass=1234&function=lead_all_info&lead_id=1079425
+http://server/vicidial/non_agent_api.php?source=test&user=6666&pass=1234&function=lead_all_info&phone_number=3125551212
 http://server/vicidial/non_agent_api.php?source=test&user=6666&pass=1234&function=lead_all_info&lead_id=1079425&header=YES&custom_fields=Y
 http://server/vicidial/non_agent_api.php?source=test&user=6666&pass=1234&function=lead_all_info&lead_id=1079425&header=YES&custom_fields=Y&force_entry_list_id=999880
 
 Example responses:
 ERROR: lead_all_info USER DOES NOT HAVE PERMISSION TO GET LEAD INFO - 6666|0
-ERROR: lead_all_info LIST NOT FOUND - 6666||
-ERROR: lead_all_info LEAD NOT FOUND - 6666||
+ERROR: lead_all_info LIST NOT FOUND - 6666|||
+ERROR: lead_all_info LEAD NOT FOUND - 6666|||
 
 A SUCCESS response will not show "SUCCESS", but instead will just print the results in the following format:
-status|user|vendor_lead_code|source_id|list_id|gmt_offset_now|phone_code|phone_number|title|first_name|middle_initial|last_name|address1|address2|address3|city|state|province|postal_code|country_code|gender|date_of_birth|alt_phone|email|security_phrase|comments|called_count|last_local_call_time|rank|owner|entry_list_id
-TD|6666|554443||501|-4.00|1|9998887112|Mr|Billy'Oj|U|O'Reillyo|ad1|ad2|ad3|city next|FL|U|33777||U|0000-00-00|bobo'brien|test@test.com||2017-06-01 18:38:41|79|2017-06-09 14:53:27|0|4646|0
+status|user|vendor_lead_code|source_id|list_id|gmt_offset_now|phone_code|phone_number|title|first_name|middle_initial|last_name|address1|address2|address3|city|state|province|postal_code|country_code|gender|date_of_birth|alt_phone|email|security_phrase|comments|called_count|last_local_call_time|rank|owner|entry_list_id|lead_id
+TD|6666|554443||501|-4.00|1|9998887112|Mr|Billy'Oj|U|O'Reillyo|ad1|ad2|ad3|city next|FL|U|33777||U|0000-00-00|bobo'brien|test@test.com||2017-06-01 18:38:41|79|2017-06-09 14:53:27|0|4646|0|98234789
 
 
 
diff --git a/docs/VICIDIAL_statuses.txt b/docs/VICIDIAL_statuses.txt
index 0611f0b1..0c7da5fc 100644
--- a/docs/VICIDIAL_statuses.txt
+++ b/docs/VICIDIAL_statuses.txt
@@ -78,3 +78,4 @@ UNKAL - CPD Unknown call sent to a message and message has been played
 NVAINS - Default status for new inserted lead on phone NVA call
 CLOSOP - In-Group Closing-Time option selected
 PAUSMX - Pause Max Seconds timeout default status
+IQNANQ - In-Queue call No-Agent-No-Queue drop
diff --git a/extras/MySQL_AST_CREATE_tables.sql b/extras/MySQL_AST_CREATE_tables.sql
index 33643bbd..c08233fa 100644
--- a/extras/MySQL_AST_CREATE_tables.sql
+++ b/extras/MySQL_AST_CREATE_tables.sql
@@ -1379,7 +1379,9 @@ qc_scorecard_id VARCHAR(20) DEFAULT '',
 qc_statuses_id VARCHAR(20) DEFAULT '',
 populate_lead_comments VARCHAR(40) default 'CALLERID_NAME',
 drop_call_seconds_override VARCHAR(40) default 'DISABLED',
-populate_lead_owner VARCHAR(20) default 'DISABLED'
+populate_lead_owner VARCHAR(20) default 'DISABLED',
+in_queue_nanque ENUM('N','Y','NO_PAUSED','NO_PAUSED_EXCEPTIONS','NO_READY') default 'N'
+in_queue_nanque_exceptions VARCHAR(40) default ''
 ) ENGINE=MyISAM;
 
 CREATE TABLE vicidial_stations (
@@ -4997,6 +4999,7 @@ INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,cate
 INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('TIMEOT','Inbound Queue Timeout Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
 INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('AFTHRS','Inbound After Hours Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
 INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('NANQUE','Inbound No Agent No Queue Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
+INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('IQNANQ','InQueue No-Agent-No-Queue drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
 INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('PDROP','Outbound Pre-Routing Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
 INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('IVRXFR','Outbound drop to Call Menu','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
 INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('SVYCLM','Survey sent to Call Menu','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
@@ -5025,4 +5028,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_
 
 UPDATE system_settings set vdc_agent_api_active='1';
 
-UPDATE system_settings SET db_schema_version='1646',db_schema_update_date=NOW(),reload_timestamp=NOW();
+UPDATE system_settings SET db_schema_version='1647',db_schema_update_date=NOW(),reload_timestamp=NOW();
diff --git a/extras/upgrade_2.14.sql b/extras/upgrade_2.14.sql
index 28b230fc..26efe3c0 100644
--- a/extras/upgrade_2.14.sql
+++ b/extras/upgrade_2.14.sql
@@ -1826,3 +1826,8 @@ UPDATE system_settings SET db_schema_version='1645',db_schema_update_date=NOW()
 ALTER TABLE vicidial_campaigns ADD incall_tally_threshold_seconds SMALLINT(5) UNSIGNED default '0';
 
 UPDATE system_settings SET db_schema_version='1646',db_schema_update_date=NOW() where db_schema_version < 1646;
+
+ALTER TABLE vicidial_inbound_groups ADD in_queue_nanque ENUM('N','Y','NO_PAUSED','NO_PAUSED_EXCEPTIONS','NO_READY') default 'N';
+ALTER TABLE vicidial_inbound_groups ADD in_queue_nanque_exceptions VARCHAR(40) default '';
+
+UPDATE system_settings SET db_schema_version='1647',db_schema_update_date=NOW() where db_schema_version < 1647;
diff --git a/www/vicidial/AST_CLOSERstats.php b/www/vicidial/AST_CLOSERstats.php
index d2871f2c..114f9f7f 100644
--- a/www/vicidial/AST_CLOSERstats.php
+++ b/www/vicidial/AST_CLOSERstats.php
@@ -68,6 +68,7 @@
 # 210821-1521 - Added AHT to CUSTOM INDICATOR section
 # 210923-2248 - Added OCR, SL-1 & SL-2 stats to CUSTOM INDICATOR section
 # 211022-0735 - Added IR_SLA_all_statuses options.php setting
+# 212207-2217 - Added IQNANQ to drop SQL calculation queries
 #
 
 $startMS = microtime();
@@ -879,10 +880,10 @@ $rslt=mysql_to_mysqli($stmt, $link);
 if ($DB) {$MAIN.="$stmt\n";}
 $row=mysqli_fetch_row($rslt);
 
-$stmt="select count(*),sum(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+$stmt="select count(*),sum(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 if ($DID=='Y')
 	{
-	$stmt="select count(*),sum(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') and uniqueid IN($unid_SQL);";
+	$stmt="select count(*),sum(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') and uniqueid IN($unid_SQL);";
 	}
 $rslt=mysql_to_mysqli($stmt, $link);
 if ($DB) {$MAIN.="$stmt\n";}
@@ -1071,14 +1072,14 @@ if (strlen($group_SQL)>3)
 		$Sanswer_sec_pct_rt_stat_one = $row[0];
 		$Sanswer_sec_pct_rt_stat_two = $row[1];
 
-		$stmt = "SELECT count(*) from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and queue_seconds <= $Sanswer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+		$stmt = "SELECT count(*) from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and queue_seconds <= $Sanswer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 		$rslt=mysql_to_mysqli($stmt, $link);
 		if ($DB) {$MAIN.="$stmt\n";}
 		$row=mysqli_fetch_row($rslt);
 		$answer_sec_pct_rt_stat_one = $row[0];
 		$all_sec_pct_rt_stat_one = $row[0];
 
-		$stmt = "SELECT count(*) from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and queue_seconds <= $Sanswer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+		$stmt = "SELECT count(*) from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and queue_seconds <= $Sanswer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 		$rslt=mysql_to_mysqli($stmt, $link);
 		if ($DB) {$MAIN.="$stmt\n";}
 		$row=mysqli_fetch_row($rslt);
@@ -1116,7 +1117,7 @@ if (strlen($group_SQL)>3)
 		$PCTallcall_sec_pct_rt_stat_two = (MathZDC($all_sec_pct_rt_stat_two, $TOTALcalls) * 100);
 		$PCTallcall_sec_pct_rt_stat_two = round($PCTallcall_sec_pct_rt_stat_two, 0);
 
-		$stmt="SELECT uniqueid from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') and uniqueid!='';";
+		$stmt="SELECT uniqueid from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') and uniqueid!='';";
 		$rslt=mysql_to_mysqli($stmt, $link);
 		$uniqueids_to_print = mysqli_num_rows($rslt);
 		if ($DB) {$MAIN.="$uniqueids_to_print|$stmt\n";}
@@ -1762,10 +1763,10 @@ $ASCII_text.="----------+-------------------------------------------------------
 $CSV_text2.="\n\"$rpt_type_verbiage "._QXZ("ANSWERED TIME AND PERCENT BREAKDOWN IN SECONDS")."\"\n";
 $CSV_text2.="\"\",\"0\",\"5\",\"10\",\"15\",\"20\",\"25\",\"30\",\"35\",\"40\",\"45\",\"50\",\"55\",\"60\",\"90\",\"+90\",\""._QXZ("TOTAL")."\"\n";
 
-$stmt="select count(*),queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by queue_seconds;";
+$stmt="select count(*),queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by queue_seconds;";
 if ($DID=='Y')
 	{
-	$stmt="select count(*),queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by queue_seconds;";
+	$stmt="select count(*),queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by queue_seconds;";
 	}
 $rslt=mysql_to_mysqli($stmt, $link);
 if ($DB) {$ASCII_text.="$stmt\n";}
@@ -1968,14 +1969,14 @@ $CSV_text2.="\""._QXZ("CUM ANS")." %\",\"$ApCad_0\",\"$ApCad_5\",\"$ApCad10\",\"
 
 if ($report_display_type=="HTML") {
 	$graph_stats=array();
-	$stmt="select count(*),round(queue_seconds) as rd_sec from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by rd_sec order by rd_sec asc;";
-	$ms_stmt="select queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') order by queue_seconds desc limit 1;"; 
-	$mc_stmt="select count(*) as ct from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by queue_seconds order by ct desc limit 1;";
+	$stmt="select count(*),round(queue_seconds) as rd_sec from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by rd_sec order by rd_sec asc;";
+	$ms_stmt="select queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') order by queue_seconds desc limit 1;"; 
+	$mc_stmt="select count(*) as ct from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by queue_seconds order by ct desc limit 1;";
 	if ($DID=='Y')
 		{
-		$stmt="select count(*),round(queue_seconds) as rd_sec from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by rd_sec;";
-		$ms_stmt="select queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') order by queue_seconds desc limit 1;"; 
-		$mc_stmt="select count(*) as ct from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by queue_seconds order by ct desc limit 1;";
+		$stmt="select count(*),round(queue_seconds) as rd_sec from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by rd_sec;";
+		$ms_stmt="select queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') order by queue_seconds desc limit 1;"; 
+		$mc_stmt="select count(*) as ct from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by queue_seconds order by ct desc limit 1;";
 		}
 	if ($DB) {$GRAPH_text.=$stmt."\n";}
 	$ms_rslt=mysql_to_mysqli($ms_stmt, $link);
@@ -3111,7 +3112,7 @@ while ($j < $calls_to_print)
 			{
 			$Ftotal[$i]++;
 			if (preg_match('/DROP/',$Cstatus[$j])) {$Fdrop[$i]++;}
-			if (!preg_match('/DROP|XDROP|HXFER|QVMAIL|HOLDTO|LIVE|QUEUE|TIMEOT|AFTHRS|NANQUE|INBND|MAXCAL/',$Cstatus[$j]))
+			if (!preg_match('/DROP|XDROP|HXFER|QVMAIL|HOLDTO|LIVE|QUEUE|TIMEOT|AFTHRS|NANQUE|IQNANQ|INBND|MAXCAL/',$Cstatus[$j]))
 				{
 				$BDansweredCALLS++;
 				$Fanswer[$i]++;
diff --git a/www/vicidial/AST_CLOSERstats_v2.php b/www/vicidial/AST_CLOSERstats_v2.php
index 61b58220..8473dba8 100644
--- a/www/vicidial/AST_CLOSERstats_v2.php
+++ b/www/vicidial/AST_CLOSERstats_v2.php
@@ -73,6 +73,7 @@
 # 210923-2247 - Added OCR, SL-1 & SL-2 stats to CUSTOM INDICATOR section
 # 211022-0734 - Added IR_SLA_all_statuses options.php setting
 # 211027-1050 - Added optional campaign selection(camp_select), for calculation of OCR only
+# 212207-2227 - Added IQNANQ to drop SQL calculation queries, fix for AHT calculation in show_camp mode
 #
 
 $startMS = microtime();
@@ -1261,10 +1262,10 @@ $rslt=mysql_to_mysqli($stmt, $link);
 if ($DB) {$MAIN.="$stmt\n";}
 $row=mysqli_fetch_row($rslt);
 
-$stmt="select count(*),sum(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+$stmt="select count(*),sum(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 if ($DID=='Y')
 	{
-	$stmt="select count(*),sum(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') and uniqueid IN($unid_SQL);";
+	$stmt="select count(*),sum(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') and uniqueid IN($unid_SQL);";
 	}
 $rslt=mysql_to_mysqli($stmt, $link);
 if ($DB) {$MAIN.="$stmt\n";}
@@ -1439,14 +1440,14 @@ if (strlen($group_SQL)>3)
 		$Sanswer_sec_pct_rt_stat_one = $row[0];
 		$Sanswer_sec_pct_rt_stat_two = $row[1];
 
-		$stmt = "SELECT count(*) from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and queue_seconds <= $Sanswer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+		$stmt = "SELECT count(*) from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and queue_seconds <= $Sanswer_sec_pct_rt_stat_one and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 		$rslt=mysql_to_mysqli($stmt, $link);
 		if ($DB) {$MAIN.="$stmt\n";}
 		$row=mysqli_fetch_row($rslt);
 		$answer_sec_pct_rt_stat_one = $row[0];
 		$all_sec_pct_rt_stat_one = $row[0];
 
-		$stmt = "SELECT count(*) from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and queue_seconds <= $Sanswer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL');";
+		$stmt = "SELECT count(*) from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and queue_seconds <= $Sanswer_sec_pct_rt_stat_two and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL');";
 		$rslt=mysql_to_mysqli($stmt, $link);
 		if ($DB) {$MAIN.="$stmt\n";}
 		$row=mysqli_fetch_row($rslt);
@@ -1484,7 +1485,7 @@ if (strlen($group_SQL)>3)
 		$PCTallcall_sec_pct_rt_stat_two = (MathZDC($all_sec_pct_rt_stat_two, $TOTALcalls) * 100);
 		$PCTallcall_sec_pct_rt_stat_two = round($PCTallcall_sec_pct_rt_stat_two, 0);
 
-		$stmt="SELECT uniqueid from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') and uniqueid!='';";
+		$stmt="SELECT uniqueid from ".$vicidial_closer_log_table." where campaign_id IN($group_SQL) and call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') and uniqueid!='';";
 		$rslt=mysql_to_mysqli($stmt, $link);
 		$uniqueids_to_print = mysqli_num_rows($rslt);
 		if ($DB) {$MAIN.="$uniqueids_to_print|$stmt\n";}
@@ -1499,8 +1500,6 @@ if (strlen($group_SQL)>3)
 		if (strlen($uniqueidSQL) < 2) {$uniqueidSQL="'X'";}
 
 		$OCR_SQL = "uniqueid IN($uniqueidSQL) and";
-		if ($camp_select > 0)
-			{$OCR_SQL = "$campaigns_SQLand";}
 		$stmt = "SELECT count(*),sum(talk_sec + dispo_sec),sum(talk_sec + dispo_sec + wait_sec) from ".$vicidial_agent_log_table." where $OCR_SQL event_time >= '$query_date_BEGIN' and event_time <= '$query_date_END' and talk_sec < 65000 and dispo_sec < 65000 and wait_sec < 65000;";
 		$rslt=mysql_to_mysqli($stmt, $link);
 		if ($DB) {$MAIN.="$stmt\n";}
@@ -1514,6 +1513,21 @@ if (strlen($group_SQL)>3)
 
 		$OCRaverage = (MathZDC($AHTtime, $AHTwait));
 		$OCRate = (round($OCRaverage, 2) * 100);
+
+		if ($camp_select > 0)
+			{
+			$OCR_SQL = "$campaigns_SQLand";
+			$stmt = "SELECT count(*),sum(talk_sec + dispo_sec),sum(talk_sec + dispo_sec + wait_sec) from ".$vicidial_agent_log_table." where $OCR_SQL event_time >= '$query_date_BEGIN' and event_time <= '$query_date_END' and talk_sec < 65000 and dispo_sec < 65000 and wait_sec < 65000;";
+			$rslt=mysql_to_mysqli($stmt, $link);
+			if ($DB) {$MAIN.="$stmt\n";}
+			$row=mysqli_fetch_row($rslt);
+			$C_AHTcalls = $row[0];
+			$C_AHTtime = $row[1];
+			$C_AHTwait = $row[2];
+
+			$OCRaverage = (MathZDC($C_AHTtime, $C_AHTwait));
+			$OCRate = (round($OCRaverage, 2) * 100);
+			}
 		}
 	}
 
@@ -2164,10 +2178,10 @@ $ASCII_text.="----------+-------------------------------------------------------
 $CSV_text2.="\n\"$rpt_type_verbiage "._QXZ("ANSWERED TIME AND PERCENT BREAKDOWN IN SECONDS")."\"\n";
 $CSV_text2.="\"\",\"0\",\"5\",\"10\",\"15\",\"20\",\"25\",\"30\",\"35\",\"40\",\"45\",\"50\",\"55\",\"60\",\"90\",\"+90\",\""._QXZ("TOTAL")."\"\n";
 
-$stmt="select count(*),queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and  campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by queue_seconds;";
+$stmt="select count(*),queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and  campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by queue_seconds;";
 if ($DID=='Y')
 	{
-	$stmt="select count(*),queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by queue_seconds;";
+	$stmt="select count(*),queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by queue_seconds;";
 	}
 $rslt=mysql_to_mysqli($stmt, $link);
 if ($DB) {$ASCII_text.="$stmt\n";}
@@ -2371,14 +2385,14 @@ $CSV_text2.="\""._QXZ("CUM ANS")." %\",\"$ApCad_0\",\"$ApCad_5\",\"$ApCad10\",\"
 if ($report_display_type=="HTML") {
 	$graph_stats=array();
 	$sec_ary=array();
-	$stmt="select count(*),round(queue_seconds) as rd_sec from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by rd_sec order by rd_sec asc;";
-	$ms_stmt="select queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') order by queue_seconds desc limit 1;"; 
-	$mc_stmt="select count(*) as ct from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and  campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by queue_seconds order by ct desc limit 1;";
+	$stmt="select count(*),round(queue_seconds) as rd_sec from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by rd_sec order by rd_sec asc;";
+	$ms_stmt="select queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') order by queue_seconds desc limit 1;"; 
+	$mc_stmt="select count(*) as ct from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and  campaign_id IN($group_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by queue_seconds order by ct desc limit 1;";
 	if ($DID=='Y')
 		{
-		$stmt="select count(*),round(queue_seconds) as rd_sec from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by rd_sec;";
-		$ms_stmt="select queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') order by queue_seconds desc limit 1;"; 
-		$mc_stmt="select count(*) as ct from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','INBND','MAXCAL') group by queue_seconds order by ct desc limit 1;";
+		$stmt="select count(*),round(queue_seconds) as rd_sec from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by rd_sec;";
+		$ms_stmt="select queue_seconds from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') order by queue_seconds desc limit 1;"; 
+		$mc_stmt="select count(*) as ct from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $calldate_call_time_clause and uniqueid IN($unid_SQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE','TIMEOT','AFTHRS','NANQUE','IQNANQ','INBND','MAXCAL') group by queue_seconds order by ct desc limit 1;";
 		}
 	if ($DB) {$GRAPH_text.=$stmt."\n";}
 	$ms_rslt=mysql_to_mysqli($ms_stmt, $link);
@@ -3515,7 +3529,7 @@ while ($j < $calls_to_print)
 			{
 			$Ftotal[$i]++;
 			if (preg_match('/DROP/',$Cstatus[$j])) {$Fdrop[$i]++;}
-			if (!preg_match('/DROP|XDROP|HXFER|QVMAIL|HOLDTO|LIVE|QUEUE|TIMEOT|AFTHRS|NANQUE|INBND|MAXCAL/',$Cstatus[$j]))
+			if (!preg_match('/DROP|XDROP|HXFER|QVMAIL|HOLDTO|LIVE|QUEUE|TIMEOT|AFTHRS|NANQUE|IQNANQ|INBND|MAXCAL/',$Cstatus[$j]))
 				{
 				$BDansweredCALLS++;
 				$Fanswer[$i]++;
diff --git a/www/vicidial/admin.php b/www/vicidial/admin.php
index b484bc11..fe7e9cb3 100644
--- a/www/vicidial/admin.php
+++ b/www/vicidial/admin.php
@@ -2674,6 +2674,10 @@ if (isset($_GET["populate_lead_owner"]))			{$populate_lead_owner=$_GET["populate
 	elseif (isset($_POST["populate_lead_owner"]))	{$populate_lead_owner=$_POST["populate_lead_owner"];}
 if (isset($_GET["incall_tally_threshold_seconds"]))				{$incall_tally_threshold_seconds=$_GET["incall_tally_threshold_seconds"];}
 	elseif (isset($_POST["incall_tally_threshold_seconds"]))	{$incall_tally_threshold_seconds=$_POST["incall_tally_threshold_seconds"];}
+if (isset($_GET["in_queue_nanque"]))			{$in_queue_nanque=$_GET["in_queue_nanque"];}
+	elseif (isset($_POST["in_queue_nanque"]))	{$in_queue_nanque=$_POST["in_queue_nanque"];}
+if (isset($_GET["in_queue_nanque_exceptions"]))				{$in_queue_nanque_exceptions=$_GET["in_queue_nanque_exceptions"];}
+	elseif (isset($_POST["in_queue_nanque_exceptions"]))	{$in_queue_nanque_exceptions=$_POST["in_queue_nanque_exceptions"];}
 
 
 if (isset($script_id)) {$script_id= mb_strtoupper($script_id,'utf-8');}
@@ -3345,6 +3349,8 @@ $calls_waiting_vl_one = preg_replace('/[^-_0-9a-zA-Z]/','',$calls_waiting_vl_one
 $calls_waiting_vl_two = preg_replace('/[^-_0-9a-zA-Z]/','',$calls_waiting_vl_two);
 $transfer_no_dispo = preg_replace('/[^-_0-9a-zA-Z]/','',$transfer_no_dispo);
 $allowed_sip_stacks = preg_replace('/[^-_0-9a-zA-Z]/','',$allowed_sip_stacks);
+$in_queue_nanque = preg_replace('/[^-_0-9a-zA-Z]/','',$in_queue_nanque);
+
 
 if ($non_latin < 1)
 	{
@@ -3767,6 +3773,7 @@ if ($non_latin < 1)
 	$call_limit_24hour_method = preg_replace('/[^-_0-9a-zA-Z]/','',$call_limit_24hour_method);
 	$call_limit_24hour_scope = preg_replace('/[^-_0-9a-zA-Z]/','',$call_limit_24hour_scope);
 	$call_limit_24hour_override = preg_replace('/[^-_0-9a-zA-Z]/','',$call_limit_24hour_override);
+	$in_queue_nanque_exceptions = preg_replace('/[^-_0-9a-zA-Z]/','',$in_queue_nanque_exceptions);
 
 	### ALPHA-NUMERIC and underscore 
 	$qc_statuses_id = preg_replace('/[^_0-9a-zA-Z]/','',$qc_statuses_id);
@@ -4479,6 +4486,7 @@ else
 	$call_limit_24hour_method = preg_replace('/[^-_0-9\p{L}]/u','',$call_limit_24hour_method);
 	$call_limit_24hour_scope = preg_replace('/[^-_0-9\p{L}]/u','',$call_limit_24hour_scope);
 	$call_limit_24hour_override = preg_replace('/[^-_0-9\p{L}]/u','',$call_limit_24hour_override);
+	$in_queue_nanque_exceptions = preg_replace('/[^-_0-9\p{L}]/u','',$in_queue_nanque_exceptions);
 
 	### ALPHA-NUMERIC and underscore and dash and slash and dot
 	$menu_timeout_prompt = preg_replace('/[^-\/\|\._0-9\p{L}]/u','',$menu_timeout_prompt);
@@ -5720,12 +5728,12 @@ if ($SSscript_remove_js > 0)
 # 210920-2159 - Added batch_update_lead API function
 # 211012-0934 - Added incall_tally_threshold_seconds campaign feature
 # 211027-1031 - Added lead_search Non-Agent API function
-#
+# 211106-1500 - Added In-Group in_queue_nanque settings
 
 # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time
 
-$admin_version = '2.14-832a';
-$build = '211027-1031';
+$admin_version = '2.14-833a';
+$build = '211106-1500';
 
 $STARTtime = date("U");
 $SQLdate = date("Y-m-d H:i:s");
@@ -12900,7 +12908,7 @@ if ($ADD==2011)
 					}
 				else
 					{
-					$stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner from vicidial_inbound_groups where group_id=\"$source_group_id\";";
+					$stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner,in_queue_nanque,in_queue_nanque_exceptions) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner,in_queue_nanque,in_queue_nanque_exceptions from vicidial_inbound_groups where group_id=\"$source_group_id\";";
 					$rslt=mysql_to_mysqli($stmt, $link);
 					$affected_rows = mysqli_affected_rows($link);
 
@@ -12994,7 +13002,7 @@ if ( ($ADD==2911) and ($SSallow_emails>0) )
 					}
 				else
 					{
-					$stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner from vicidial_inbound_groups where group_id=\"$source_group_id\";";
+					$stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner,in_queue_nanque,in_queue_nanque_exceptions) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner,in_queue_nanque,in_queue_nanque_exceptions from vicidial_inbound_groups where group_id=\"$source_group_id\";";
 					$rslt=mysql_to_mysqli($stmt, $link);
 					$affected_rows = mysqli_affected_rows($link);
 
@@ -13088,7 +13096,7 @@ if ( ($ADD==29111) and ($SSallow_chats>0) )
 					}
 				else
 					{
-					$stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner from vicidial_inbound_groups where group_id=\"$source_group_id\";";
+					$stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner,in_queue_nanque,in_queue_nanque_exceptions) SELECT \"$group_id\",\"$group_name\",group_color,\"N\",web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner,in_queue_nanque,in_queue_nanque_exceptions from vicidial_inbound_groups where group_id=\"$source_group_id\";";
 					$rslt=mysql_to_mysqli($stmt, $link);
 					$affected_rows = mysqli_affected_rows($link);
 
@@ -17652,7 +17660,7 @@ if ($ADD==4111 || $ADD==4811 || $ADD==4911)
 
 					echo "<br><B>"._QXZ("GROUP MODIFIED ").": $group_id</B>\n";
 
-					$stmt="UPDATE vicidial_inbound_groups set group_name='$group_name', group_color='$group_color', active='$active', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', voicemail_ext='$voicemail_ext', next_agent_call='$next_agent_call', fronter_display='$fronter_display', ingroup_script='$script_id', get_call_launch='$get_call_launch', group_handling='$group_handling', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number', xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',drop_exten='$drop_exten',call_time_id='$call_time_id',after_hours_action='$after_hours_action',after_hours_message_filename='$after_hours_message_filename',after_hours_exten='$after_hours_exten',after_hours_voicemail='$after_hours_voicemail',welcome_message_filename='$welcome_message_filename',moh_context='$moh_context',onhold_prompt_filename='$onhold_prompt_filename',prompt_interval='$prompt_interval',agent_alert_exten='$agent_alert_exten',agent_alert_delay='$agent_alert_delay',default_xfer_group='$default_xfer_group',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',ingroup_recording_override='$ingroup_recording_override',ingroup_rec_filename='$ingroup_rec_filename',afterhours_xfer_group='$afterhours_xfer_group',qc_enabled='$qc_enabled',qc_statuses='$QC_statuses',qc_shift_id='$qc_shift_id',qc_get_record_launch='$qc_get_record_launch',qc_show_recording='$qc_show_recording',qc_web_form_address='$qc_web_form_address',qc_scorecard_id='$qc_scorecard_id',qc_script='$qc_script',play_place_in_line='$play_place_in_line',play_estimate_hold_time='$play_estimate_hold_time',hold_time_option='$hold_time_option',hold_time_option_seconds='$hold_time_option_seconds',hold_time_option_exten='$hold_time_option_exten',hold_time_option_voicemail='$hold_time_option_voicemail',hold_time_option_xfer_group='$hold_time_option_xfer_group',hold_time_option_callback_filename='$hold_time_option_callback_filename',hold_time_option_callback_list_id='$hold_time_option_callback_list_id',hold_recall_xfer_group='$hold_recall_xfer_group',no_delay_call_route='$no_delay_call_route',play_welcome_message='$play_welcome_message',answer_sec_pct_rt_stat_one='$answer_sec_pct_rt_stat_one',answer_sec_pct_rt_stat_two='$answer_sec_pct_rt_stat_two',default_group_alias='$default_group_alias',no_agent_no_queue='$no_agent_no_queue',no_agent_action='$no_agent_action',no_agent_action_value='$no_agent_action_value',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',ignore_list_script_override='$ignore_list_script_override',extension_appended_cidname='$extension_appended_cidname',uniqueid_status_display='$uniqueid_status_display',uniqueid_status_prefix='$uniqueid_status_prefix',hold_time_option_minimum='$hold_time_option_minimum',hold_time_option_press_filename='$hold_time_option_press_filename',hold_time_option_callmenu='$hold_time_option_callmenu',onhold_prompt_no_block='$onhold_prompt_no_block',onhold_prompt_seconds='$onhold_prompt_seconds',hold_time_option_no_block='$hold_time_option_no_block',hold_time_option_prompt_seconds='$hold_time_option_prompt_seconds',hold_time_second_option='$hold_time_second_option',hold_time_third_option='$hold_time_third_option',wait_hold_option_priority='$wait_hold_option_priority',wait_time_option='$wait_time_option',wait_time_second_option='$wait_time_second_option',wait_time_third_option='$wait_time_third_option',wait_time_option_seconds='$wait_time_option_seconds',wait_time_option_exten='$wait_time_option_exten',wait_time_option_voicemail='$wait_time_option_voicemail',wait_time_option_xfer_group='$wait_time_option_xfer_group',wait_time_option_callmenu='$wait_time_option_callmenu',wait_time_option_callback_filename='$wait_time_option_callback_filename',wait_time_option_callback_list_id='$wait_time_option_callback_list_id',wait_time_option_press_filename='$wait_time_option_press_filename',wait_time_option_no_block='$wait_time_option_no_block',wait_time_option_prompt_seconds='$wait_time_option_prompt_seconds',timer_action_destination='$timer_action_destination',calculate_estimated_hold_seconds='$calculate_estimated_hold_seconds',add_lead_url='" . mysqli_real_escape_string($link, $add_lead_url) . "',eht_minimum_prompt_filename='$eht_minimum_prompt_filename',eht_minimum_prompt_no_block='$eht_minimum_prompt_no_block',eht_minimum_prompt_seconds='$eht_minimum_prompt_seconds',on_hook_ring_time='$on_hook_ring_time',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',on_hook_cid='$on_hook_cid',action_xfer_cid='$action_xfer_cid',drop_callmenu='$drop_callmenu',after_hours_callmenu='$after_hours_callmenu',user_group='$user_group',max_calls_method='$max_calls_method',max_calls_count='$max_calls_count',max_calls_action='$max_calls_action',dial_ingroup_cid='$dial_ingroup_cid',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',populate_lead_ingroup='$populate_lead_ingroup',drop_lead_reset='$drop_lead_reset',after_hours_lead_reset='$after_hours_lead_reset',nanq_lead_reset='$nanq_lead_reset',wait_time_lead_reset='$wait_time_lead_reset',hold_time_lead_reset='$hold_time_lead_reset',status_group_id='$status_group_id',routing_initiated_recordings='$routing_initiated_recordings',on_hook_cid_number='$on_hook_cid_number',customer_chat_screen_colors='$customer_chat_screen_colors',customer_chat_survey_link='" . mysqli_real_escape_string($link, $customer_chat_survey_link) . "',customer_chat_survey_text='$customer_chat_survey_text',populate_lead_province='$populate_lead_province',areacode_filter='$areacode_filter',areacode_filter_seconds='$areacode_filter_seconds',areacode_filter_action='$areacode_filter_action',areacode_filter_action_value='$areacode_filter_action_value',populate_state_areacode='$populate_state_areacode',inbound_survey='$inbound_survey',inbound_survey_filename='$inbound_survey_filename',inbound_survey_accept_digit='$inbound_survey_accept_digit',inbound_survey_question_filename='$inbound_survey_question_filename',inbound_survey_callmenu='$inbound_survey_callmenu',icbq_expiration_hours='$icbq_expiration_hours',closing_time_action='$closing_time_action',closing_time_now_trigger='$closing_time_now_trigger',closing_time_filename='$closing_time_filename',closing_time_end_filename='$closing_time_end_filename',closing_time_lead_reset='$closing_time_lead_reset',closing_time_option_exten='$closing_time_option_exten',closing_time_option_callmenu='$closing_time_option_callmenu',closing_time_option_voicemail='$closing_time_option_voicemail',closing_time_option_xfer_group='$closing_time_option_xfer_group',closing_time_option_callback_list_id='$closing_time_option_callback_list_id',icbq_call_time_id='$icbq_call_time_id',add_lead_timezone='$add_lead_timezone',icbq_dial_filter='$icbq_dial_filter',populate_lead_source='$populate_lead_source',populate_lead_vendor='$populate_lead_vendor',park_file_name='$park_file_name',waiting_call_url_on='" . mysqli_real_escape_string($link, $waiting_call_url_on) . "',waiting_call_url_off='" . mysqli_real_escape_string($link, $waiting_call_url_off) . "',enter_ingroup_url='" . mysqli_real_escape_string($link, $enter_ingroup_url) . "',cid_cb_confirm_number='$cid_cb_confirm_number',cid_cb_invalid_filter_phone_group='$cid_cb_invalid_filter_phone_group',cid_cb_valid_length='$cid_cb_valid_length',cid_cb_valid_filename='$cid_cb_valid_filename',cid_cb_confirmed_filename='$cid_cb_confirmed_filename',cid_cb_enter_filename='$cid_cb_enter_filename',cid_cb_you_entered_filename='$cid_cb_you_entered_filename',cid_cb_press_to_confirm_filename='$cid_cb_press_to_confirm_filename',cid_cb_invalid_filename='$cid_cb_invalid_filename',cid_cb_reenter_filename='$cid_cb_reenter_filename',cid_cb_error_filename='$cid_cb_error_filename',place_in_line_caller_number_filename='$place_in_line_caller_number_filename',place_in_line_you_next_filename='$place_in_line_you_next_filename', ingroup_script_two='$ingroup_script_two',browser_alert_sound='$browser_alert_sound',browser_alert_volume='$browser_alert_volume',answer_signal='$answer_signal',qc_statuses_id='$qc_statuses_id',no_agent_delay='$no_agent_delay',agent_search_method='$agent_search_method',populate_lead_comments='$populate_lead_comments',drop_call_seconds_override='$drop_call_seconds_override',populate_lead_owner='$populate_lead_owner' where group_id='$group_id';";
+					$stmt="UPDATE vicidial_inbound_groups set group_name='$group_name', group_color='$group_color', active='$active', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', voicemail_ext='$voicemail_ext', next_agent_call='$next_agent_call', fronter_display='$fronter_display', ingroup_script='$script_id', get_call_launch='$get_call_launch', group_handling='$group_handling', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number', xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',drop_exten='$drop_exten',call_time_id='$call_time_id',after_hours_action='$after_hours_action',after_hours_message_filename='$after_hours_message_filename',after_hours_exten='$after_hours_exten',after_hours_voicemail='$after_hours_voicemail',welcome_message_filename='$welcome_message_filename',moh_context='$moh_context',onhold_prompt_filename='$onhold_prompt_filename',prompt_interval='$prompt_interval',agent_alert_exten='$agent_alert_exten',agent_alert_delay='$agent_alert_delay',default_xfer_group='$default_xfer_group',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',ingroup_recording_override='$ingroup_recording_override',ingroup_rec_filename='$ingroup_rec_filename',afterhours_xfer_group='$afterhours_xfer_group',qc_enabled='$qc_enabled',qc_statuses='$QC_statuses',qc_shift_id='$qc_shift_id',qc_get_record_launch='$qc_get_record_launch',qc_show_recording='$qc_show_recording',qc_web_form_address='$qc_web_form_address',qc_scorecard_id='$qc_scorecard_id',qc_script='$qc_script',play_place_in_line='$play_place_in_line',play_estimate_hold_time='$play_estimate_hold_time',hold_time_option='$hold_time_option',hold_time_option_seconds='$hold_time_option_seconds',hold_time_option_exten='$hold_time_option_exten',hold_time_option_voicemail='$hold_time_option_voicemail',hold_time_option_xfer_group='$hold_time_option_xfer_group',hold_time_option_callback_filename='$hold_time_option_callback_filename',hold_time_option_callback_list_id='$hold_time_option_callback_list_id',hold_recall_xfer_group='$hold_recall_xfer_group',no_delay_call_route='$no_delay_call_route',play_welcome_message='$play_welcome_message',answer_sec_pct_rt_stat_one='$answer_sec_pct_rt_stat_one',answer_sec_pct_rt_stat_two='$answer_sec_pct_rt_stat_two',default_group_alias='$default_group_alias',no_agent_no_queue='$no_agent_no_queue',no_agent_action='$no_agent_action',no_agent_action_value='$no_agent_action_value',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',ignore_list_script_override='$ignore_list_script_override',extension_appended_cidname='$extension_appended_cidname',uniqueid_status_display='$uniqueid_status_display',uniqueid_status_prefix='$uniqueid_status_prefix',hold_time_option_minimum='$hold_time_option_minimum',hold_time_option_press_filename='$hold_time_option_press_filename',hold_time_option_callmenu='$hold_time_option_callmenu',onhold_prompt_no_block='$onhold_prompt_no_block',onhold_prompt_seconds='$onhold_prompt_seconds',hold_time_option_no_block='$hold_time_option_no_block',hold_time_option_prompt_seconds='$hold_time_option_prompt_seconds',hold_time_second_option='$hold_time_second_option',hold_time_third_option='$hold_time_third_option',wait_hold_option_priority='$wait_hold_option_priority',wait_time_option='$wait_time_option',wait_time_second_option='$wait_time_second_option',wait_time_third_option='$wait_time_third_option',wait_time_option_seconds='$wait_time_option_seconds',wait_time_option_exten='$wait_time_option_exten',wait_time_option_voicemail='$wait_time_option_voicemail',wait_time_option_xfer_group='$wait_time_option_xfer_group',wait_time_option_callmenu='$wait_time_option_callmenu',wait_time_option_callback_filename='$wait_time_option_callback_filename',wait_time_option_callback_list_id='$wait_time_option_callback_list_id',wait_time_option_press_filename='$wait_time_option_press_filename',wait_time_option_no_block='$wait_time_option_no_block',wait_time_option_prompt_seconds='$wait_time_option_prompt_seconds',timer_action_destination='$timer_action_destination',calculate_estimated_hold_seconds='$calculate_estimated_hold_seconds',add_lead_url='" . mysqli_real_escape_string($link, $add_lead_url) . "',eht_minimum_prompt_filename='$eht_minimum_prompt_filename',eht_minimum_prompt_no_block='$eht_minimum_prompt_no_block',eht_minimum_prompt_seconds='$eht_minimum_prompt_seconds',on_hook_ring_time='$on_hook_ring_time',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',on_hook_cid='$on_hook_cid',action_xfer_cid='$action_xfer_cid',drop_callmenu='$drop_callmenu',after_hours_callmenu='$after_hours_callmenu',user_group='$user_group',max_calls_method='$max_calls_method',max_calls_count='$max_calls_count',max_calls_action='$max_calls_action',dial_ingroup_cid='$dial_ingroup_cid',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',populate_lead_ingroup='$populate_lead_ingroup',drop_lead_reset='$drop_lead_reset',after_hours_lead_reset='$after_hours_lead_reset',nanq_lead_reset='$nanq_lead_reset',wait_time_lead_reset='$wait_time_lead_reset',hold_time_lead_reset='$hold_time_lead_reset',status_group_id='$status_group_id',routing_initiated_recordings='$routing_initiated_recordings',on_hook_cid_number='$on_hook_cid_number',customer_chat_screen_colors='$customer_chat_screen_colors',customer_chat_survey_link='" . mysqli_real_escape_string($link, $customer_chat_survey_link) . "',customer_chat_survey_text='$customer_chat_survey_text',populate_lead_province='$populate_lead_province',areacode_filter='$areacode_filter',areacode_filter_seconds='$areacode_filter_seconds',areacode_filter_action='$areacode_filter_action',areacode_filter_action_value='$areacode_filter_action_value',populate_state_areacode='$populate_state_areacode',inbound_survey='$inbound_survey',inbound_survey_filename='$inbound_survey_filename',inbound_survey_accept_digit='$inbound_survey_accept_digit',inbound_survey_question_filename='$inbound_survey_question_filename',inbound_survey_callmenu='$inbound_survey_callmenu',icbq_expiration_hours='$icbq_expiration_hours',closing_time_action='$closing_time_action',closing_time_now_trigger='$closing_time_now_trigger',closing_time_filename='$closing_time_filename',closing_time_end_filename='$closing_time_end_filename',closing_time_lead_reset='$closing_time_lead_reset',closing_time_option_exten='$closing_time_option_exten',closing_time_option_callmenu='$closing_time_option_callmenu',closing_time_option_voicemail='$closing_time_option_voicemail',closing_time_option_xfer_group='$closing_time_option_xfer_group',closing_time_option_callback_list_id='$closing_time_option_callback_list_id',icbq_call_time_id='$icbq_call_time_id',add_lead_timezone='$add_lead_timezone',icbq_dial_filter='$icbq_dial_filter',populate_lead_source='$populate_lead_source',populate_lead_vendor='$populate_lead_vendor',park_file_name='$park_file_name',waiting_call_url_on='" . mysqli_real_escape_string($link, $waiting_call_url_on) . "',waiting_call_url_off='" . mysqli_real_escape_string($link, $waiting_call_url_off) . "',enter_ingroup_url='" . mysqli_real_escape_string($link, $enter_ingroup_url) . "',cid_cb_confirm_number='$cid_cb_confirm_number',cid_cb_invalid_filter_phone_group='$cid_cb_invalid_filter_phone_group',cid_cb_valid_length='$cid_cb_valid_length',cid_cb_valid_filename='$cid_cb_valid_filename',cid_cb_confirmed_filename='$cid_cb_confirmed_filename',cid_cb_enter_filename='$cid_cb_enter_filename',cid_cb_you_entered_filename='$cid_cb_you_entered_filename',cid_cb_press_to_confirm_filename='$cid_cb_press_to_confirm_filename',cid_cb_invalid_filename='$cid_cb_invalid_filename',cid_cb_reenter_filename='$cid_cb_reenter_filename',cid_cb_error_filename='$cid_cb_error_filename',place_in_line_caller_number_filename='$place_in_line_caller_number_filename',place_in_line_you_next_filename='$place_in_line_you_next_filename', ingroup_script_two='$ingroup_script_two',browser_alert_sound='$browser_alert_sound',browser_alert_volume='$browser_alert_volume',answer_signal='$answer_signal',qc_statuses_id='$qc_statuses_id',no_agent_delay='$no_agent_delay',agent_search_method='$agent_search_method',populate_lead_comments='$populate_lead_comments',drop_call_seconds_override='$drop_call_seconds_override',populate_lead_owner='$populate_lead_owner',in_queue_nanque='$in_queue_nanque',in_queue_nanque_exceptions='$in_queue_nanque_exceptions' where group_id='$group_id';";
 					$rslt=mysql_to_mysqli($stmt, $link);
 
 					switch($group_handling) 
@@ -31536,7 +31544,7 @@ if ($ADD==3111)
 		echo "<TABLE><TR><TD>\n";
 		echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
 
-		$stmt="SELECT group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,group_calldate,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner from vicidial_inbound_groups where group_id='$group_id' $LOGadmin_viewable_groupsSQL;";
+		$stmt="SELECT group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,drop_call_seconds,drop_action,drop_exten,call_time_id,after_hours_action,after_hours_message_filename,after_hours_exten,after_hours_voicemail,welcome_message_filename,moh_context,onhold_prompt_filename,prompt_interval,agent_alert_exten,agent_alert_delay,default_xfer_group,queue_priority,drop_inbound_group,ingroup_recording_override,ingroup_rec_filename,afterhours_xfer_group,qc_enabled,qc_statuses,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,play_place_in_line,play_estimate_hold_time,hold_time_option,hold_time_option_seconds,hold_time_option_exten,hold_time_option_voicemail,hold_time_option_xfer_group,hold_time_option_callback_filename,hold_time_option_callback_list_id,hold_recall_xfer_group,no_delay_call_route,play_welcome_message,answer_sec_pct_rt_stat_one,answer_sec_pct_rt_stat_two,default_group_alias,no_agent_no_queue,no_agent_action,no_agent_action_value,web_form_address_two,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,ignore_list_script_override,extension_appended_cidname,uniqueid_status_display,uniqueid_status_prefix,hold_time_option_minimum,hold_time_option_press_filename,hold_time_option_callmenu,onhold_prompt_no_block,onhold_prompt_seconds,hold_time_option_no_block,hold_time_option_prompt_seconds,hold_time_second_option,hold_time_third_option,wait_hold_option_priority,wait_time_option,wait_time_second_option,wait_time_third_option,wait_time_option_seconds,wait_time_option_exten,wait_time_option_voicemail,wait_time_option_xfer_group,wait_time_option_callmenu,wait_time_option_callback_filename,wait_time_option_callback_list_id,wait_time_option_press_filename,wait_time_option_no_block,wait_time_option_prompt_seconds,timer_action_destination,calculate_estimated_hold_seconds,add_lead_url,eht_minimum_prompt_filename,eht_minimum_prompt_no_block,eht_minimum_prompt_seconds,on_hook_ring_time,na_call_url,on_hook_cid,group_calldate,action_xfer_cid,drop_callmenu,after_hours_callmenu,user_group,max_calls_method,max_calls_count,max_calls_action,dial_ingroup_cid,group_handling,web_form_address_three,populate_lead_ingroup,drop_lead_reset,after_hours_lead_reset,nanq_lead_reset,wait_time_lead_reset,hold_time_lead_reset,status_group_id,routing_initiated_recordings,on_hook_cid_number,customer_chat_screen_colors,customer_chat_survey_link,customer_chat_survey_text,populate_lead_province,areacode_filter,areacode_filter_seconds,areacode_filter_action,areacode_filter_action_value,populate_state_areacode,inbound_survey,inbound_survey_filename,inbound_survey_accept_digit,inbound_survey_question_filename,inbound_survey_callmenu,icbq_expiration_hours,closing_time_action,closing_time_now_trigger,closing_time_filename,closing_time_end_filename,closing_time_lead_reset,closing_time_option_exten,closing_time_option_callmenu,closing_time_option_voicemail,closing_time_option_xfer_group,closing_time_option_callback_list_id,icbq_call_time_id,add_lead_timezone,icbq_dial_filter,populate_lead_source,populate_lead_vendor,park_file_name,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url,cid_cb_confirm_number,cid_cb_invalid_filter_phone_group,cid_cb_valid_length,cid_cb_valid_filename,cid_cb_confirmed_filename,cid_cb_enter_filename,cid_cb_you_entered_filename,cid_cb_press_to_confirm_filename,cid_cb_invalid_filename,cid_cb_reenter_filename,cid_cb_error_filename,place_in_line_caller_number_filename,place_in_line_you_next_filename,ingroup_script_two,browser_alert_sound,browser_alert_volume,answer_signal,no_agent_delay,agent_search_method,qc_scorecard_id,qc_statuses_id,populate_lead_comments,drop_call_seconds_override,populate_lead_owner,in_queue_nanque,in_queue_nanque_exceptions from vicidial_inbound_groups where group_id='$group_id' $LOGadmin_viewable_groupsSQL;";
 
 		$rslt=mysql_to_mysqli($stmt, $link);
 		$row=mysqli_fetch_row($rslt);
@@ -31722,6 +31730,8 @@ if ($ADD==3111)
 		$populate_lead_comments =			$row[179];
 		$drop_call_seconds_override =		$row[180];
 		$populate_lead_owner =				$row[181];
+		$in_queue_nanque =					$row[182];
+		$in_queue_nanque_exceptions =		$row[183];
 
 		##### get callmenu listings for dynamic pulldown
 		$stmt="SELECT menu_id,menu_name from vicidial_call_menu $whereLOGadmin_viewable_groupsSQL order by menu_id;";
@@ -32273,6 +32283,38 @@ if ($ADD==3111)
 		echo "</span>
 		<BR> &nbsp; </td></tr>\n";
 
+		echo "<tr bgcolor=#$SSstd_row4_background><td align=right>"._QXZ("In-Queue No Agents Check").": </td><td align=left><select size=1 name=in_queue_nanque><option value='Y'>"._QXZ("Y")."</option><option value='N'>"._QXZ("N")."</option><option value='NO_PAUSED'>"._QXZ("NO_PAUSED")."</option><option value='NO_PAUSED_EXCEPTIONS'>"._QXZ("NO_PAUSED_EXCEPTIONS")."</option><option value='NO_READY'>"._QXZ("NO_READY")."</option><option value='$in_queue_nanque' SELECTED>"._QXZ("$in_queue_nanque")."</option></select>$NWB#inbound_groups-in_queue_nanque$NWE</td></tr>\n";
+
+		##### get container listings for dynamic PAUSE_CODES_LIST container pulldown menu
+		$stmt="SELECT container_id,container_notes from vicidial_settings_containers where container_type='PAUSE_CODES_LIST' $LOGadmin_viewable_groupsSQL order by container_id;";
+		$rslt=mysql_to_mysqli($stmt, $link);
+		$dtlc_to_print = mysqli_num_rows($rslt);
+		$in_queue_nanque_exceptions_menu='';
+		$dtlc_selected=0;
+		$o=0;
+		while ($dtlc_to_print > $o) 
+			{
+			$rowx=mysqli_fetch_row($rslt);
+			if (mb_strlen($rowx[1],'utf-8')>40)
+				{$rowx[1] = mb_substr($rowx[1],0,40,'utf-8') . '...';}
+			$in_queue_nanque_exceptions_menu .= "<option ";
+			if ($in_queue_nanque_exceptions == "$rowx[0]") 
+				{
+				$in_queue_nanque_exceptions_menu .= "SELECTED ";
+				$dtlc_selected++;
+				}
+			$in_queue_nanque_exceptions_menu .= "value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
+			$o++;
+			}
+
+		echo "<tr bgcolor=#$SSstd_row4_background><td align=right>";
+		if ($dtlc_selected > 0)
+			{echo "<a href=\"$PHP_SELF?ADD=392111111111&container_id=$in_queue_nanque_exceptions\">"._QXZ("In-Queue No Agents Pause Exceptions")."</a>";}
+		else
+			{echo _QXZ("In-Queue No Agents Pause Exceptions");}
+		echo ": </td><td align=left nowrap><select size=1 name=in_queue_nanque_exceptions><option value=''>"._QXZ("DISABLED")."</option>$in_queue_nanque_exceptions_menu</select>$NWB#inbound_groups-in_queue_nanque_exceptions$NWE</td></tr>\n";
+
+
 		$stmt="SELECT count(*) from vicidial_areacode_filters where group_id='$group_id';";
 		$rslt=mysql_to_mysqli($stmt, $link);
 		$row=mysqli_fetch_row($rslt);
@@ -40027,14 +40069,15 @@ if ($ADD==392111111111)
 
 		echo "</TABLE><BR><BR>\n";
 
-		if ($container_type == 'WEEKDAY_TIMERANGE_SECONDS')
+		if (preg_match("/WEEKDAY_TIMERANGE_SECONDS|CALL_QUOTA|CALL_LIMITS_OVERRIDE|SIP_EVENT_ACTIONS|CALLS_IN_QUEUE_COUNT|TIMEZONE_LIST|PHONE_NUMBERS|DIAL_TIMEOUTS|INGROUP_LIST|PAUSE_CODES_LIST/",$container_type))
 			{
 			echo "<B>"._QXZ("CAMPAIGNS USING THIS SETTINGS CONTAINER").":</B><BR>\n";
 			echo "<TABLE>\n";
 
-			$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where in_man_dial_next_ready_seconds_override='$container_id' $LOGallowed_campaignsSQL;";
+			$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where ( (in_man_dial_next_ready_seconds_override='$container_id') or (pause_max_exceptions='$container_id') or (call_quota_lead_ranking='$container_id') or (call_limit_24hour_override='$container_id') or (inbound_no_agents_no_dial_container='$container_id') or (dial_timeout_lead_container='$container_id') or (three_way_record_stop_exception='$container_id') or (leave_3way_start_recording_exception='$container_id') or (scheduled_callbacks_timezones_container='$container_id') or (in_man_dial_next_ready_seconds_override='$container_id') or (sip_event_logging='$container_id') or (calls_inqueue_count_one='$container_id') or (calls_inqueue_count_two='$container_id') ) $LOGallowed_campaignsSQL;";
 			$rslt=mysql_to_mysqli($stmt, $link);
 			$ig_to_print = mysqli_num_rows($rslt);
+			if ($DB > 0) {echo "$ig_to_print|$stmt<br>\n";}
 			$o=0;
 			while ($ig_to_print > $o) 
 				{
@@ -40048,9 +40091,10 @@ if ($ADD==392111111111)
 			echo "<B>"._QXZ("IN-GROUPS USING THIS SETTINGS CONTAINER").":</B><BR>\n";
 			echo "<TABLE>\n";
 
-			$stmt="SELECT group_id,group_name from vicidial_inbound_groups where drop_call_seconds_override='$container_id' $LOGadmin_viewable_groupsSQL;";
+			$stmt="SELECT group_id,group_name from vicidial_inbound_groups where ( (drop_call_seconds_override='$container_id') or (in_queue_nanque_exceptions='$container_id') ) $LOGadmin_viewable_groupsSQL;";
 			$rslt=mysql_to_mysqli($stmt, $link);
 			$ig_to_print = mysqli_num_rows($rslt);
+			if ($DB > 0) {echo "$ig_to_print|$stmt<br>\n";}
 			$o=0;
 			while ($ig_to_print > $o) 
 				{
diff --git a/www/vicidial/help_documentation.txt b/www/vicidial/help_documentation.txt
index d09cdfd1..0e97338f 100644
--- a/www/vicidial/help_documentation.txt
+++ b/www/vicidial/help_documentation.txt
@@ -1,4 +1,4 @@
-# version: 20211012091801
+# version: 20211106150801
 users-user	User ID	<QXZ>This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length.</QXZ>
 users-pass	Password	<QXZ>This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
 users-force_change_password	Force Change Password	<QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -525,6 +525,8 @@ inbound_groups-no_agent_action	No Agent No Queue Action	<QXZ>If No Agent No Queu
 inbound_groups-no_agent_delay	No Agent No Queue Delay	<QXZ>The number of seconds after the call arrives in the In-Group before the No Agent No Queue checking process will run. Default is 0 seconds.</QXZ>
 inbound_groups-nanq_lead_reset	No Agent No Queue Lead Reset	<QXZ>This option if set to Y, will set the lead called-since-last-reset field to N when No agent no queue is triggered and the call is sent to an action like Message, Voicemail or Hangup. Default is N for disabled.</QXZ>
 inbound_groups-no_agent_action_value	No Agent No Queue Action Value	<QXZ>This is the value for the Action above. Default is</QXZ>: nbdy-avail-to-take-call|vm-goodbye.
+inbound_groups-in_queue_nanque	In-Queue No Agents Check	<QXZ>If this field is set to Y, NO_READY, NO_PAUSED_EXCEPTIONS or NO_PAUSED then while calls are in the queue waiting for an agent, the system will check for available agents, and if there are no agents logged in the calls will go to the No Agent No Queue Action. The NO_PAUSED option will also not keep the callers in the queue if there are only paused agents in the in-group. The NO_PAUSED_EXCEPTIONS option will also not keep the callers in the queue if there are only paused agents in the in-group with the pause codes that appear in the selected list of pause codes. The NO_READY option will also not keep the callers in the queue if there are no agents ready to take the call in the in-group. Default is N. For details on where the calls will be sent, see the No Agent No Queue Action section above.</QXZ>
+inbound_groups-in_queue_nanque_exceptions	In-Queue No Agents Pause Exceptions	<QXZ>If the In-Queue No Agents Check setting above is set to NO_PAUSED_EXCEPTIONS, then this is where you select the Settings Container, of the PAUSE_CODES_LIST container type, that will have the list of pause codes, one per line, that will be used to match against in determining whether to allow calls to stay in that in-group queue or not. Default is -blank-.</QXZ>
 inbound_groups-max_calls_method	Max Calls Method	<QXZ>This option can enable the maximum concurrent calls feature for this in-group. If set to TOTAL, then the total number of calls being handled by agents and in queue in this in-group will not be allowed to exceed the Max Calls Count number of lines as defined below. If set to IN_QUEUE, then if the number of calls in queue waiting for agents will not be allowed to exceed the Max Calls Count no matter how many calls are with agents for this in-group. Default is DISABLED.</QXZ>
 inbound_groups-max_calls_count	Max Calls Count	<QXZ>This option must be set higher than 0 if you want to use the Max Calls Method feature. Default is 0.</QXZ>
 inbound_groups-max_calls_action	Max Calls Action	<QXZ>This is the action to be taken if the Max Calls Method is enabled and the number of calls exceeds what is set above in the Max Calls Count setting. The calls above that amount will be sent to either the DROP action, the AFTERHOURS action or the NO_AGENT_NO_QUEUE action and will be logged as a MAXCAL status with a MAXCALLS hangup reason. Default is NO_AGENT_NO_QUEUE.</QXZ>
diff --git a/www/vicidial/non_agent_api.php b/www/vicidial/non_agent_api.php
index 48c088a9..c623ec31 100644
--- a/www/vicidial/non_agent_api.php
+++ b/www/vicidial/non_agent_api.php
@@ -185,10 +185,11 @@
 # 210823-0918 - Fix for security issue
 # 210917-1615 - Added batch_update_lead function
 # 211027-0845 - Added lead_search function
+# 211107-1556 - Added optional phone_number search for lead_all_info function
 #
 
-$version = '2.14-162';
-$build = '211027-0845';
+$version = '2.14-163';
+$build = '211107-1556';
 $php_script='non_agent_api.php';
 $api_url_log = 0;
 
@@ -11520,7 +11521,7 @@ if ($function == 'lead_all_info')
 			api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
 			exit;
 			}
-		$stmt="SELECT count(*) from vicidial_users where user='$user' and vdc_agent_api_access='1' and modify_leads IN('1','2','3','4') and view_reports='1' and user_level > 6 and active='Y';";
+		$stmt="SELECT count(*) from vicidial_users where user='$user' and vdc_agent_api_access='1' and modify_leads IN('1','2','3','4','5') and view_reports='1' and user_level > 6 and active='Y';";
 		$rslt=mysql_to_mysqli($stmt, $link);
 		$row=mysqli_fetch_row($rslt);
 		$allowed_user=$row[0];
@@ -11539,11 +11540,11 @@ if ($function == 'lead_all_info')
 			$search_ready=0;
 			$call_id = preg_replace("/\n|\r|\t| /",'',$call_id);
 
-			if (strlen($lead_id) < 1)
+			if ( (strlen($lead_id) < 1) and ( (strlen($phone_number) < 6) or (strlen($phone_number) > 19) ) )
 				{
 				$result = 'ERROR';
 				$result_reason = "lead_all_info LEAD NOT FOUND";
-				$data = "$user|$lead_id";
+				$data = "$user|$lead_id|$phone_number";
 				echo "$result: $result_reason: $data\n";
 				api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
 				exit;
@@ -11565,6 +11566,12 @@ if ($function == 'lead_all_info')
 					$LOGallowed_campaignsSQL = "and campaign_id IN('$LOGallowed_campaignsSQL')";
 					}
 
+				$searchSQL='';
+				if ( (strlen($phone_number) >= 6) and (strlen($phone_number) <= 19) )
+					{$searchSQL = "phone_number='$phone_number'";}
+				if (strlen($lead_id) > 0)
+					{$searchSQL = "lead_id='$lead_id'";}
+
 				$DLset=0;
 				$output='';
 				if ($stage == 'csv')
@@ -11578,19 +11585,35 @@ if ($function == 'lead_all_info')
 				if ($DLset < 1)
 					{$DL='|';   $stage='pipe';}
 
-				$stmt="SELECT list_id,entry_list_id from vicidial_list where lead_id='$lead_id';";
+				$stmt="SELECT list_id,entry_list_id,lead_id from vicidial_list where $searchSQL order by lead_id desc limit 1000;";
 				$rslt=mysql_to_mysqli($stmt, $link);
-				if ($DB) {echo "$stmt\n";}
 				$lead_exists = mysqli_num_rows($rslt);
+				if ($DB) {echo "$lead_exists|$stmt\n";}
+				$lead_loop_ct=0;
+				$ARY_lead_list_id=array();
+				$ARY_lead_entry_list_id=array();
+				$ARY_lead_lead_id=array();
 
-				if ($lead_exists > 0)
+				while ($lead_exists > $lead_loop_ct)
 					{
 					$row=mysqli_fetch_row($rslt);
-					$lead_list_id =			$row[0];
-					$lead_entry_list_id =	$row[1];
+					$ARY_lead_list_id[$lead_loop_ct] =			$row[0];
+					$ARY_lead_entry_list_id[$lead_loop_ct] =	$row[1];
+					$ARY_lead_lead_id[$lead_loop_ct] =			$row[2];
+					$lead_loop_ct++;
+					}
+
+				$lead_loop_ct=0;
+				while ($lead_exists > $lead_loop_ct)
+					{
+					$row=mysqli_fetch_row($rslt);
+					$lead_list_id =			$ARY_lead_list_id[$lead_loop_ct];
+					$lead_entry_list_id =	$ARY_lead_entry_list_id[$lead_loop_ct];
+					$lead_lead_id =			$ARY_lead_lead_id[$lead_loop_ct];
 					# check for custom list override
 					if (strlen($force_entry_list_id) > 0)
 						{$lead_entry_list_id = $force_entry_list_id;}
+					if ($DB) {echo "DEBUG: $lead_loop_ct|$lead_list_id|$lead_entry_list_id|$lead_lead_id|\n";}
 	
 					$stmt="SELECT count(*) from vicidial_lists where list_id='$lead_list_id' $LOGallowed_campaignsSQL;";
 					if ($DB) {$MAIN.="|$stmt|\n";}
@@ -11683,7 +11706,7 @@ if ($function == 'lead_all_info')
 								$r++;
 								}
 
-							$stmt="SELECT $custom_fields_list from custom_$lead_entry_list_id where lead_id='$lead_id';";
+							$stmt="SELECT $custom_fields_list from custom_$lead_entry_list_id where lead_id='$lead_lead_id';";
 							$rslt=mysql_to_mysqli($stmt, $link);
 							$custom_fields_found = mysqli_num_rows($rslt);
 							if ($DB) {echo "$custom_fields_found|$stmt\n";}
@@ -11728,10 +11751,10 @@ if ($function == 'lead_all_info')
 							}
 						if ($header == 'YES')
 							{
-							$output .= 'status' . $DL . 'user' . $DL . 'vendor_lead_code' . $DL . 'source_id' . $DL . 'list_id' . $DL . 'gmt_offset_now' . $DL . 'phone_code' . $DL . 'phone_number' . $DL . 'title' . $DL . 'first_name' . $DL . 'middle_initial' . $DL . 'last_name' . $DL . 'address1' . $DL . 'address2' . $DL . 'address3' . $DL . 'city' . $DL . 'state' . $DL . 'province' . $DL . 'postal_code' . $DL . 'country_code' . $DL . 'gender' . $DL . 'date_of_birth' . $DL . 'alt_phone' . $DL . 'email' . $DL . 'security_phrase' . $DL . 'comments' . $DL . 'called_count' . $DL . 'last_local_call_time' . $DL . 'rank' . $DL . 'owner' . $DL . 'entry_list_id' . $CF_header_output . "\n";
+							$output .= 'status' . $DL . 'user' . $DL . 'vendor_lead_code' . $DL . 'source_id' . $DL . 'list_id' . $DL . 'gmt_offset_now' . $DL . 'phone_code' . $DL . 'phone_number' . $DL . 'title' . $DL . 'first_name' . $DL . 'middle_initial' . $DL . 'last_name' . $DL . 'address1' . $DL . 'address2' . $DL . 'address3' . $DL . 'city' . $DL . 'state' . $DL . 'province' . $DL . 'postal_code' . $DL . 'country_code' . $DL . 'gender' . $DL . 'date_of_birth' . $DL . 'alt_phone' . $DL . 'email' . $DL . 'security_phrase' . $DL . 'comments' . $DL . 'called_count' . $DL . 'last_local_call_time' . $DL . 'rank' . $DL . 'owner' . $DL . 'entry_list_id' . $DL . 'lead_id' . $CF_header_output . "\n";
 							}
 
-						$stmt="SELECT status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,entry_list_id from vicidial_list where lead_id='$lead_id';";
+						$stmt="SELECT status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,entry_list_id from vicidial_list where lead_id='$lead_lead_id';";
 						$rslt=mysql_to_mysqli($stmt, $link);
 						if ($DB) {echo "$stmt\n";}
 						$standard_field_exists = mysqli_num_rows($rslt);
@@ -11770,12 +11793,12 @@ if ($function == 'lead_all_info')
 							$LEADowner =				$row[29];
 							$LEADentry_list_id =		$row[30];
 
-							$output .= "$LEADstatus$DL$LEADuser$DL$LEADvendor_lead_code$DL$LEADsource_id$DL$LEADlist_id$DL$LEADgmt_offset_now$DL$LEADphone_code$DL$LEADphone_number$DL$LEADtitle$DL$LEADfirst_name$DL$LEADmiddle_initial$DL$LEADlast_name$DL$LEADaddress1$DL$LEADaddress2$DL$LEADaddress3$DL$LEADcity$DL$LEADstate$DL$LEADprovince$DL$LEADpostal_code$DL$LEADcountry_code$DL$LEADgender$DL$LEADdate_of_birth$DL$LEADalt_phone$DL$LEADemail$DL$LEADsecurity_phrase$DL$LEADcomments$DL$LEADcalled_count$DL$LEADlast_local_call_time$DL$LEADrank$DL$LEADowner$DL$LEADentry_list_id$CF_data_output\n";
+							$output .= "$LEADstatus$DL$LEADuser$DL$LEADvendor_lead_code$DL$LEADsource_id$DL$LEADlist_id$DL$LEADgmt_offset_now$DL$LEADphone_code$DL$LEADphone_number$DL$LEADtitle$DL$LEADfirst_name$DL$LEADmiddle_initial$DL$LEADlast_name$DL$LEADaddress1$DL$LEADaddress2$DL$LEADaddress3$DL$LEADcity$DL$LEADstate$DL$LEADprovince$DL$LEADpostal_code$DL$LEADcountry_code$DL$LEADgender$DL$LEADdate_of_birth$DL$LEADalt_phone$DL$LEADemail$DL$LEADsecurity_phrase$DL$LEADcomments$DL$LEADcalled_count$DL$LEADlast_local_call_time$DL$LEADrank$DL$LEADowner$DL$LEADentry_list_id$DL$lead_lead_id$CF_data_output\n";
 
-							echo "$output";
+						#	echo "$output";
 
 							$result = 'SUCCESS';
-							$data = "$user|$lead_id|$stage";
+							$data = "$user|$lead_id|$phone_number|$stage";
 							$result_reason = "lead_all_info $output";
 
 							api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
@@ -11784,31 +11807,34 @@ if ($function == 'lead_all_info')
 							{
 							$result = 'ERROR';
 							$result_reason = "lead_all_info LEAD NOT FOUND";
-							$data = "$user|$lead_id";
+							$data = "$user|$lead_id|$phone_number";
 							echo "$result: $result_reason: $data\n";
 							api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
 							exit;
 							}
 						}
-					else
+					if ( ($list_exists < 1) and ($api_list_restrict > 0) )
 						{
 						$result = 'ERROR';
 						$result_reason = "lead_all_info LIST NOT FOUND";
-						$data = "$user|$lead_id";
+						$data = "$user|$lead_id|$phone_number";
 						echo "$result: $result_reason: $data\n";
 						api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
-						exit;
+					#	exit;
 						}
+					$lead_loop_ct++;
 					}
-				else
+				if ($lead_exists < 1)
 					{
 					$result = 'ERROR';
 					$result_reason = "lead_all_info LEAD NOT FOUND";
-					$data = "$user|$agent_user";
+					$data = "$user|$lead_id|$phone_number";
 					echo "$result: $result_reason: $data\n";
 					api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
 					exit;
 					}
+				if (strlen($output) > 10)
+					{echo "$output";}
 				}
 			}
 		}