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updated docs

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changed vicidial.php to update customer info before AXFER or CXFERs

git-svn-id: svn://192.168.202.10@519 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2007-02-13 15:17:16 +00:00
parent e268b48995
commit 431f6a926b
4 changed files with 54 additions and 30 deletions
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docs/QUEUEMETRICS.txt
+19 -3
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@@ -1,6 +1,6 @@
VICIDIAL and QueueMetrics
This document goes over the features and needed changes made to VICIDIAL to enable it to insert activity records into the queue_log and other tables in MySQL that QueueMetrics uses for it's statistical analysis and reports.
This document goes over the features and needed changes made to VICIDIAL to enable it to insert activity records into the queue_log and other tables in MySQL that QueueMetrics uses for it's statistical analysis and reports. This document should not be taken as a HOWTO for proper installation steps to get QueueMetrics working.
QueueMetrics is a closed-source, commercial product written by Loway Research in Italy. The writers of VICIDIAL do not support or warranty QueueMetrics or it's functionality with VICIDIAL in any way.
@@ -25,11 +25,19 @@ rpm -i jdk-1_5_0_11-linux-i586.rpm
wget http://www.mirrorgeek.com/apache.org/tomcat/tomcat-5/v5.5.20/bin/apache-tomcat-5.5.20.tar.gz
gunzip apache-tomcat-5.5.20.tar.gz
tar xvf apache-tomcat-5.5.20.tar
cd apache-tomcat-5.5.20
ln -s apache-tomcat-5.5.20 tomcat
cd apache-tomcat-5.5.20
JAVA_HOME=/usr/java/jdk1.5.0_11/
JAVA_OPTS="-Xms256M -Xmx512M"
JRE_HOME=/usr/java/jdk1.5.0_11/jre
or
JRE_HOME=/usr/java/jre1.6.0/
JAVA_HOME=/usr/java/
JAVA_OPTS="-Xms256M -Xmx512M"
export JAVA_HOME
export JAVA_OPTS
export JRE_HOME
@@ -47,6 +55,8 @@ If it did, then you want to add the following lines to your /etc/rc.d/rc.local f
export JRE_HOME
/usr/local/tomcat/bin/startup.sh
cd /usr/local
*** download QueueMetrics and place it in /usr/local ***
gunzip QueueMetrics-1.1.tar.gz
@@ -69,7 +79,13 @@ You now need to add the database tables, configure the web.xml file and configur
Now to the database side of things. First the queue_log table:
Now to the database side of things.
First, give permissions to your user:
GRANT ALL PRIVILEGES ON queuemetrics.* TO qm@'localhost' IDENTIFIED BY 'qm';
GRANT ALL PRIVILEGES ON queuemetrics.* TO qm@'%' IDENTIFIED BY 'qm';
Second, the queue_log table:
mysql> describe queue_log;
+-----------+------------------+------+-----+---------+-------+