Added many input variable declarations to admin.php for PHP8
Added agent_ingroup_availability API function git-svn-id: svn://192.168.202.10@4014 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
+55
-1
@@ -1,4 +1,4 @@
|
||||
NON-AGENT API DOCUMENT Started: 2008-07-24 Updated: 2026-05-19
|
||||
NON-AGENT API DOCUMENT Started: 2008-07-24 Updated: 2026-08-22
|
||||
|
||||
This document describes the functions of an API(Application Programming
|
||||
Interface) for all functions NOT directly relating to the VICIDIAL Agent screen.
|
||||
@@ -22,6 +22,7 @@ add_lead - adds a new lead to the vicidial_list table with several fields and op
|
||||
update_lead - updates lead information in vicidial_list and associated custom table
|
||||
batch_update_lead - updates multiple leads in vicidial_list with single set of field values (limited field options)
|
||||
agent_ingroup_info - shows in-group and outbound auto-dial info for logged-in agent
|
||||
agent_ingroup_availability - shows a total count of agents available to take calls in selected ingroups
|
||||
recording_lookup - looks up recordings based upon user and date or lead_id
|
||||
did_log_export - exports all calls inbound to a DID for one day
|
||||
agent_stats_export - exports agent statistics for set time period
|
||||
@@ -235,6 +236,7 @@ Changes:
|
||||
260123-1020 - pause_sec fix in agent_stats_export
|
||||
260506-1525 - small fix for campaign changes
|
||||
260519-1647 - Code updates for PHP8 compatibility, and json output format
|
||||
260822-0841 - Added agent_ingroup_availability function
|
||||
|
||||
|
||||
API Functions use the 'function' variable
|
||||
@@ -388,6 +390,58 @@ ERROR: agent_ingroup_info INVALID USER ID - 1255|6666
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
agent_ingroup_availability - shows a total count of agents available to take calls in selected ingroups,
|
||||
and also a per-ingroup count of the agents currently available to take calls
|
||||
|
||||
NOTE: api user for this function must have user_level set to 8 or higher and "View Reports" enabled
|
||||
|
||||
REQUIRED FIELDS-
|
||||
source - description of what originated the API call (maximum 20 characters)
|
||||
in_groups - comma-delimited list of ingroups to return counts on
|
||||
queue_groups - comma-delimited list of queue_groups to query for ingroups to return counts on
|
||||
* Either in_groups or queue_groups are required. Both can be used, but only one of the two is required
|
||||
|
||||
OPTIONAL FIELDS-
|
||||
display_field - By default the ingroup breakdown will use the group_id from the vicidial_inbound_groups table as the key values
|
||||
If you set "display_field" to another column in the vicidial_inbound_groups table, the value from that column will
|
||||
be used instead, if there is a value. If there is no value (or the column doesn't exist) the group_id will be used by default.
|
||||
stage - Set to "json" to return data in JSON format, otherwise the results will be comma-delimited
|
||||
summary_name - When returning results in JSON format, you can set this value to define a key name for the value of total agents available. Default is "availableCount"
|
||||
ingroup_set_name - When returning results in JSON format, you can set this value to define a key name for the array containing the ingroup count breakdown. Default is "states"
|
||||
|
||||
Example URL strings for API calls:
|
||||
http://server/vicidial/non_agent_api.php?user=6666&pass=1234&source=test&function=agent_ingroup_availability&in_groups=INGROUP1,INGROUP2,INGROUP3
|
||||
http://server/vicidial/non_agent_api.php?user=6666&pass=1234&source=test&function=agent_ingroup_availability&queue_groups=QUEUEGRP1,QUEUEGRP2&display_field=custom_five&stage=JSON&ingroup_set_name=INGROUPS
|
||||
|
||||
|
||||
Example responses:
|
||||
ERROR: agent_ingroup_availability USER DOES NOT HAVE PERMISSION TO GET AGENT INFO - 6666|0
|
||||
ERROR: NO INGROUPS DEFINED
|
||||
ERROR: NO INGROUPS FOUND
|
||||
|
||||
Successful responses:
|
||||
|
||||
Successful CSV response:
|
||||
GROUP,AVAILABLE COUNT
|
||||
AGENTS,5
|
||||
INGROUP1,5
|
||||
INGROUP2,2
|
||||
INGROUP3,0
|
||||
|
||||
Successful JSON response, using "INGROUPS" as the ingroup_set_name:
|
||||
{"availableCount": 5,
|
||||
"INGROUPS": {
|
||||
"INGROUP1": 5,
|
||||
"INGROUP2": 3,
|
||||
"INGROUP3": 1
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
agent_campaigns - looks up allowed campaigns/in-groups for a specific user
|
||||
|
||||
|
||||
Reference in New Issue
Block a user