Added holiday_method option

git-svn-id: svn://192.168.202.10@3810 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2024-02-27 17:23:36 +00:00
parent b863dc438a
commit 502af69a80
6 changed files with 85 additions and 26 deletions
+2 -1
View File
@@ -1,4 +1,4 @@
# version: 20240225093101
# version: 20240227113201
users-user User ID <QXZ>This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-.</QXZ>
users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length, unless the User Password Minimum Length system setting is enabled, which will require a longer password. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -855,6 +855,7 @@ call_times-holiday_name Holiday Name <QXZ>This is a more descriptive name of the
call_times-holiday_comments Holiday Comments <QXZ>This is where you can place comments for a Holiday Definition such as -10am to 4pm boxing day restrictions-. max 255 characters.</QXZ>
call_times-holiday_date Holiday Date <QXZ>This is the date of the holiday.</QXZ>
call_times-holiday_status Holiday Status <QXZ>This is the status of the holiday entry. ACTIVE status means that the holiday will be enabled on the holiday date. INACTIVE status means that the holiday will be ignored even on the holiday date. EXPIRED means that the holiday has passed its holiday date. Default is INACTIVE.</QXZ>
call_times-holiday_method Holiday Inbound Method <QXZ>For inbound call handling only, this option allows you to override the default of REPLACE, where the Holiday Start and Stop times will simply replace the start and stop times of the active Call Time. The ADDITION_REVERSE option will still enforce the active Call Time, but it will also look at all active Holidays for the current day and if the time is within the Start and Stop times of the Holiday, it will trigger the After Hours action. When using the ADDITION_REVERSE method and multiple Holidays match, the holiday with the start time closer to the current time will be used.</QXZ>
phones-agent_park_on_extension Agent Park Exten <QXZ>This is the default Parking extension for the client apps. Verify that a different one works before you change this.</QXZ>
shifts-shift_id Shift ID <QXZ>This is the short name of a system Shift Definition. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 20 characters, minimum of 2 characters.</QXZ>
shifts-shift_name Shift Name <QXZ>This is a more descriptive name of the Shift Definition. This is a short summary of the Shift definition. max 50 characters, minimum of 2 characters.</QXZ>