diff --git a/docs/DISPO_SEND_EMAIL.txt b/docs/DISPO_SEND_EMAIL.txt index f76fb7c0..83f9575f 100644 --- a/docs/DISPO_SEND_EMAIL.txt +++ b/docs/DISPO_SEND_EMAIL.txt @@ -1,4 +1,4 @@ -Sending email after agent dispositions a call 2017-04-12 +Sending email after agent dispositions a call Started: 2015-08-06 Updated: 2017-11-21 These instructions will show you how to set up automatic emails to be sent out when an agent dispositions a call with a specific defined "sale status". @@ -11,6 +11,11 @@ Third, you will find an example below of how to configure a Settings Container a Forth, you will find an example below of how to configure the Dispo Call URL entry +UPDATE! 2017-11-20 - Added ALL-STATUSES option and called_count_trigger option + +UPDATE! 2017-11-21 - Added options to allow for up to 5 attachments to be sent(local files) defined in the URL + + HERE IS AN EXAMPLE DISPO CALL URL ENTRY FOR THIS FEATURE: @@ -20,6 +25,10 @@ HERE IS AN EXAMPLE DISPO CALL URL ENTRY FOR THIS FEATURE: VARhttp://192.168.1.1/agc/dispo_send_email.php?container_id=TEST_CONTAINER&lead_id=--A--lead_id--B--&call_id=--A--call_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&sale_status=SALE---SSALE---XSALE&log_to_file=1&call_notes=--A--call_notes--B-- + (in this example, only calls that are set by the agent as SALE status would have an email sent out, and the email would use the TEST_CONTAINER settings container as the email's template, and an attachment of the file "test.csv"[which is located in the "agc" web directory] would be sent along with the email) + +VARhttp://192.168.1.1/agc/dispo_send_email.php?container_id=TEST_CONTAINER&lead_id=--A--lead_id--B--&call_id=--A--call_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&sale_status=SALE&email_attachment_1=test.csv&log_to_file=1&call_notes=--A--call_notes--B-- +