From 778c50d715baf1928b86e7133836b6e5e27cb5e2 Mon Sep 17 00:00:00 2001 From: mattf Date: Fri, 15 Sep 2006 02:46:53 +0000 Subject: [PATCH] added documentation to admin.php, cannot change dial level under ADAPT dial methods, the predictive dialer does that for you. git-svn-id: svn://192.168.202.10@278 3d104415-ff17-0410-8863-d5cf3c621b8a --- translations/raw_translation_files/TO_BE_TRANSLATED_2.0.txt | 1 + www/vicidial/admin.php | 2 +- 2 files changed, 2 insertions(+), 1 deletion(-) diff --git a/translations/raw_translation_files/TO_BE_TRANSLATED_2.0.txt b/translations/raw_translation_files/TO_BE_TRANSLATED_2.0.txt index b4d9353d..e31e8d83 100644 --- a/translations/raw_translation_files/TO_BE_TRANSLATED_2.0.txt +++ b/translations/raw_translation_files/TO_BE_TRANSLATED_2.0.txt @@ -27,6 +27,7 @@ Maximum Adapt Dial Level Latest Server Time Adapt Intensity Modifier Dial Level Difference Target +You cannot change the Auto Dial Level if you are in any of the ADAPT dial methods. Only the Dialer can change the dial level when in predictive dialing mode ############################################################ CLIENT diff --git a/www/vicidial/admin.php b/www/vicidial/admin.php index 9f9c02b6..6e098c88 100644 --- a/www/vicidial/admin.php +++ b/www/vicidial/admin.php @@ -1119,7 +1119,7 @@ echo "

-Dial Method - This field is the way to define how dialing is to take place. If MANUAL then the auto_dial_level will be locked at 0 unless Dial Method is changed. If RATIO then the normal dialing a number of lines for Active agents. ADAPT_HARD_LIMIT will dial predictively up to the dropped percentage and then not allow aggressive dialing once the drop limit is reached until the percentage goes down again. ADAPT_TAPERED allows for running over the dropped percentage in the first half of the shift(as defined by call_time selected for campaign) and gets more strict as the shift goes on. ADAPT_AVERAGE tries to maintain an average or the dropped percentage not imposing hard limits as aggressively as the other two methods. +Dial Method - This field is the way to define how dialing is to take place. If MANUAL then the auto_dial_level will be locked at 0 unless Dial Method is changed. If RATIO then the normal dialing a number of lines for Active agents. ADAPT_HARD_LIMIT will dial predictively up to the dropped percentage and then not allow aggressive dialing once the drop limit is reached until the percentage goes down again. ADAPT_TAPERED allows for running over the dropped percentage in the first half of the shift(as defined by call_time selected for campaign) and gets more strict as the shift goes on. ADAPT_AVERAGE tries to maintain an average or the dropped percentage not imposing hard limits as aggressively as the other two methods. You cannot change the Auto Dial Level if you are in any of the ADAPT dial methods. Only the Dialer can change the dial level when in predictive dialing mode.