ViciDial/agc_2-X
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Added ability to change users' in-group settings from the in-group modification screen in bulk.

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Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2010-10-25 01:17:14 +00:00
parent 6b0f3a0841
commit 9199e08484
21 changed files with 568 additions and 105 deletions
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extras/MySQL_AST_CREATE_tables.sql
+17 -5
View File
@@ -233,7 +233,7 @@ index (channel)
);
CREATE TABLE park_log (
uniqueid VARCHAR(20) PRIMARY KEY NOT NULL,
uniqueid VARCHAR(20) default '',
status VARCHAR(10),
channel VARCHAR(100),
channel_group VARCHAR(30),
@@ -245,9 +245,13 @@ parked_sec INT(10),
talked_sec INT(10),
extension VARCHAR(100),
user VARCHAR(20),
index (parked_time)
lead_id INT(9) UNSIGNED default '0',
index (parked_time),
index (lead_id)
);
CREATE INDEX uniqueid_park on park_log (uniqueid);
CREATE TABLE vicidial_manager (
man_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY NOT NULL,
uniqueid VARCHAR(20),
@@ -768,7 +772,8 @@ customer_3way_hangup_seconds SMALLINT(5) UNSIGNED default '5',
customer_3way_hangup_action ENUM('NONE','DISPO') default 'NONE',
ivr_park_call ENUM('DISABLED','ENABLED','ENABLED_PARK_ONLY','ENABLED_BUTTON_HIDDEN') default 'DISABLED',
ivr_park_call_agi TEXT,
manual_preview_dial ENUM('DISABLED','PREVIEW_AND_SKIP','PREVIEW_ONLY') default 'PREVIEW_AND_SKIP'
manual_preview_dial ENUM('DISABLED','PREVIEW_AND_SKIP','PREVIEW_ONLY') default 'PREVIEW_AND_SKIP',
realtime_agent_time_stats ENUM('DISABLED','WAIT_CUST_ACW','WAIT_CUST_ACW_PAUSE','CALLS_WAIT_CUST_ACW_PAUSE') default 'CALLS_WAIT_CUST_ACW_PAUSE'
);
CREATE TABLE vicidial_lists (
@@ -1201,7 +1206,12 @@ hold_sec_stat_two MEDIUMINT(8) UNSIGNED default '0',
agent_non_pause_sec MEDIUMINT(8) UNSIGNED default '0',
hold_sec_answer_calls MEDIUMINT(8) UNSIGNED default '0',
hold_sec_drop_calls MEDIUMINT(8) UNSIGNED default '0',
hold_sec_queue_calls MEDIUMINT(8) UNSIGNED default '0'
hold_sec_queue_calls MEDIUMINT(8) UNSIGNED default '0',
agent_calls_today INT(9) UNSIGNED default '0',
agent_wait_today BIGINT(14) UNSIGNED default '0',
agent_custtalk_today BIGINT(14) UNSIGNED default '0',
agent_acw_today BIGINT(14) UNSIGNED default '0',
agent_pause_today BIGINT(14) UNSIGNED default '0'
);
CREATE TABLE vicidial_dnc (
@@ -2002,6 +2012,8 @@ comments VARCHAR(20),
sub_status VARCHAR(6),
dead_epoch INT(10) UNSIGNED,
dead_sec SMALLINT(5) UNSIGNED default '0',
processed ENUM('Y','N') default 'N',
uniqueid VARCHAR(20) default '',
index (lead_id),
index (user),
index (event_time)
@@ -2374,7 +2386,7 @@ ALTER TABLE vicidial_agent_log_archive MODIFY agent_log_id INT(9) UNSIGNED NOT N
CREATE TABLE vicidial_carrier_log_archive LIKE vicidial_carrier_log;
UPDATE system_settings SET db_schema_version='1249',db_schema_update_date=NOW();
UPDATE system_settings SET db_schema_version='1250',db_schema_update_date=NOW();
GRANT RELOAD ON *.* TO cron@'%';
GRANT RELOAD ON *.* TO cron@localhost;