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Added PARK_XFER|GRAB_XFER options for park_call Agent API function

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git-svn-id: svn://192.168.202.10@3833 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2024-04-29 14:52:26 +00:00
parent 99df1ad4de
commit 93d73b78d2
4 changed files with 27 additions and 8 deletions
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docs/AGENT_API.txt
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AGENT API DOCUMENT Started: 2008-07-03 Updated: 2024-04-27
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2024-04-29
This document describes the functions of an API(Application Programming Interface)
for the VICIDIAL Agent screen. This functionality will be rather limited at first
@@ -668,6 +668,8 @@ VALUES:
GRAB_CUSTOMER - grab customer from the park extension and send them to the agent session
PARK_IVR_CUSTOMER - send customer to the park ivr as defined in the campaign the agent is logged into, customer will come back after finishing IVR
GRAB_IVR_CUSTOMER - grab customer from the park ivr and send them to the agent session
PARK_XFER - send third party call to the park extension as defined in the campaign the agent is logged into
GRAB_XFER - grab third party call from the park extension and send them to the agent session
EXAMPLE URLS:
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=park_call&value=PARK_CUSTOMER