From 9543cd64a0e75c14b2c17ed6b2b675ee844dad4c Mon Sep 17 00:00:00 2001 From: mattf Date: Mon, 1 Jun 2009 23:42:35 +0000 Subject: [PATCH] Added DID stats report Added audio file display to audio store page git-svn-id: svn://192.168.202.10@1135 3d104415-ff17-0410-8863-d5cf3c621b8a --- UPGRADE | 2 + .../TO_BE_TRANSLATED_2.2.0.txt | 1 + www/vicidial/AST_DIDstats.php | 800 ++++++++++++++++++ www/vicidial/admin.php | 3 +- www/vicidial/audio_store.php | 3 + www/vicidial/functions.php | 30 + 6 files changed, 838 insertions(+), 1 deletion(-) create mode 100644 www/vicidial/AST_DIDstats.php diff --git a/UPGRADE b/UPGRADE index d4bbaa2b..1c3a8c26 100644 --- a/UPGRADE +++ b/UPGRADE @@ -76,6 +76,8 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom 19. Added dynamic route options to Call Menus and links to Call Menus and DIDs +20. Added DID traffic stats report: AST_DIDstats.php + diff --git a/translations/raw_translation_files/TO_BE_TRANSLATED_2.2.0.txt b/translations/raw_translation_files/TO_BE_TRANSLATED_2.2.0.txt index c2e3d2ff..39fb6026 100644 --- a/translations/raw_translation_files/TO_BE_TRANSLATED_2.2.0.txt +++ b/translations/raw_translation_files/TO_BE_TRANSLATED_2.2.0.txt @@ -158,6 +158,7 @@ This is the dial plan context that the agent applications, like ViciDial, primar Phone Context|| This is the dial plan context that this phone will use to dial out. If you are running a call center and you do not want your agents to be able to dial out outside of the ViciDial applicaiton for example, then you would set this field to a dialplan context that does not exist, something like agent-nodial. default is default|| Use the HIDE option to completely remove the customer phone number from the agent display|| +Click here to see a traffic report for this DID|| add-file: user_territories.php diff --git a/www/vicidial/AST_DIDstats.php b/www/vicidial/AST_DIDstats.php new file mode 100644 index 00000000..788e38d0 --- /dev/null +++ b/www/vicidial/AST_DIDstats.php @@ -0,0 +1,800 @@ + LICENSE: AGPLv2 +# +# CHANGES +# +# 90601-1443 - First build +# + +require("dbconnect.php"); +require("functions.php"); + +$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; +$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; +$PHP_SELF=$_SERVER['PHP_SELF']; +if (isset($_GET["group"])) {$group=$_GET["group"];} + elseif (isset($_POST["group"])) {$group=$_POST["group"];} +if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];} + elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];} +if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];} + elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];} +if (isset($_GET["shift"])) {$shift=$_GET["shift"];} + elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];} +if (isset($_GET["submit"])) {$submit=$_GET["submit"];} + elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} +if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} + elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} +if (isset($_GET["DB"])) {$DB=$_GET["DB"];} + elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} + +$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER); +$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW); + +if (strlen($shift)<2) {$shift='ALL';} + +############################################# +##### START SYSTEM_SETTINGS LOOKUP ##### +$stmt = "SELECT use_non_latin FROM system_settings;"; +$rslt=mysql_query($stmt, $link); +if ($DB) {echo "$stmt\n";} +$qm_conf_ct = mysql_num_rows($rslt); +$i=0; +while ($i < $qm_conf_ct) + { + $row=mysql_fetch_row($rslt); + $non_latin = $row[0]; + $i++; + } +##### END SETTINGS LOOKUP ##### +########################################### + +$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 7 and view_reports='1';"; +if ($DB) {echo "|$stmt|\n";} +if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");} +$rslt=mysql_query($stmt, $link); +$row=mysql_fetch_row($rslt); +$auth=$row[0]; + + + if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth)) + { + Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\""); + Header("HTTP/1.0 401 Unauthorized"); + echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n"; + exit; + } + +$NOW_DATE = date("Y-m-d"); +$NOW_TIME = date("Y-m-d H:i:s"); +$STARTtime = date("U"); +if (!isset($group)) {$group = '';} +if (!isset($query_date)) {$query_date = $NOW_DATE;} +if (!isset($end_date)) {$end_date = $NOW_DATE;} + +$stmt="select did_id,did_pattern,did_description from vicidial_inbound_dids;"; +$rslt=mysql_query($stmt, $link); +if ($DB) {echo "$stmt\n";} +$groups_to_print = mysql_num_rows($rslt); +$i=0; +while ($i < $groups_to_print) + { + $row=mysql_fetch_row($rslt); + $groups[$i] = $row[0]; + $group_patterns[$i] = $row[1]; + $group_names[$i] = $row[2]; + $i++; + } + +$i=0; +$group_string='|'; +$group_ct = count($group); +while($i < $group_ct) + { + $group_string .= "$group[$i]|"; + $group_SQL .= "'$group[$i]',"; + $groupQS .= "&group[]=$group[$i]"; + $i++; + } +if ( (ereg("--NONE--",$group_string) ) or ($group_ct < 1) ) + { + $group_SQL = "''"; +# $group_SQL = "group_id IN('')"; + } +else + { + $group_SQL = eregi_replace(",$",'',$group_SQL); +# $group_SQL = "group_id IN($group_SQL)"; + } + +?> + + + + + +\n"; +echo "Inbound DIDs Report\n"; + + $short_header=1; + + require("admin_header.php"); + +if ($DB > 0) + { + echo "
\n"; + echo "$group_ct|$group_string|$group_SQL\n"; + echo "
\n"; + echo "$shift|$query_date|$end_date\n"; + echo "
\n"; + } + +echo "
"; + +echo "
\n"; +echo "
\n"; +echo "\n"; +echo "
to
\n"; +echo "		\n"; +echo "\n"; +echo "\n"; +echo "\n"; +echo "\n"; +echo "\n"; +echo "\n"; +echo "           MODIFY | REPORTS \n"; +echo "
\n"; +echo "
\n"; + +echo "
";
+
+
+if (!$group)
+{
+echo "\n\n";
+echo "PLEASE SELECT A DID AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
+}
+
+else
+{
+### FOR SHIFTS IT IS BEST TO STICK TO 15-MINUTE INCREMENTS FOR START TIMES ###
+
+if ($shift == 'AM') 
+	{
+#	$time_BEGIN=$AM_shift_BEGIN;
+#	$time_END=$AM_shift_END;
+#	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}   
+#	if (strlen($time_END) < 6) {$time_END = "15:15:00";}
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}   
+	if (strlen($time_END) < 6) {$time_END = "11:59:59";}
+#	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "12:00:00";}   
+#	if (strlen($time_END) < 6) {$time_END = "11:59:59";}
+	}
+if ($shift == 'PM') 
+	{
+#	$time_BEGIN=$PM_shift_BEGIN;
+#	$time_END=$PM_shift_END;
+#	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
+#	if (strlen($time_END) < 6) {$time_END = "23:15:00";}
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "12:00:00";}
+	if (strlen($time_END) < 6) {$time_END = "23:59:59";}
+	}
+if ($shift == 'ALL') 
+	{
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
+	if (strlen($time_END) < 6) {$time_END = "23:59:59";}
+	}
+if ($shift == 'DAYTIME') 
+	{
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "08:45:00";}
+	if (strlen($time_END) < 6) {$time_END = "00:59:59";}
+	}
+if ($shift == '10AM-6PM') 
+	{
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "10:00:00";}
+	if (strlen($time_END) < 6) {$time_END = "17:59:59";}
+	}
+if ($shift == '9AM-1AM') 
+	{
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "09:00:00";}
+	if (strlen($time_END) < 6) {$time_END = "00:59:59";}
+	}
+if ($shift == '845-1745') 
+	{
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "08:45:00";}
+	if (strlen($time_END) < 6) {$time_END = "17:44:59";}
+	}
+if ($shift == '1745-100') 
+	{
+	if (strlen($time_BEGIN) < 6) {$time_BEGIN = "17:45:00";}
+	if (strlen($time_END) < 6) {$time_END = "00:59:59";}
+	}
+
+$query_date_BEGIN = "$query_date $time_BEGIN";   
+$query_date_END = "$end_date $time_END";
+
+$SQdate_ARY =	explode(' ',$query_date_BEGIN);
+$SQday_ARY =	explode('-',$SQdate_ARY[0]);
+$SQtime_ARY =	explode(':',$SQdate_ARY[1]);
+$EQdate_ARY =	explode(' ',$query_date_END);
+$EQday_ARY =	explode('-',$EQdate_ARY[0]);
+$EQtime_ARY =	explode(':',$EQdate_ARY[1]);
+
+$SQepochDAY = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
+$SQepoch = mktime($SQtime_ARY[0], $SQtime_ARY[1], $SQtime_ARY[2], $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
+$EQepoch = mktime($EQtime_ARY[0], $EQtime_ARY[1], $EQtime_ARY[2], $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
+
+$SQsec = ( ($SQtime_ARY[0] * 3600) + ($SQtime_ARY[1] * 60) + ($SQtime_ARY[2] * 1) );
+$EQsec = ( ($EQtime_ARY[0] * 3600) + ($EQtime_ARY[1] * 60) + ($EQtime_ARY[2] * 1) );
+
+$DURATIONsec = ($EQepoch - $SQepoch);
+$DURATIONday = intval( ($DURATIONsec / 86400) + 1 );
+
+	if ( ($EQsec < $SQsec) and ($DURATIONday < 1) )
+		{
+		$EQepoch = ($SQepochDAY + ($EQsec + 86400) );
+		$query_date_END = date("Y-m-d H:i:s", $EQepoch);
+		$DURATIONday++;
+		}
+
+echo "Inbound DID Report                      $NOW_TIME\n";
+echo "\n";
+echo "Time range $DURATIONday days: $query_date_BEGIN to $query_date_END\n\n";
+#echo "Time range day sec: $SQsec - $EQsec   Day range in epoch: $SQepoch - $EQepoch   Start: $SQepochDAY\n";
+
+$d=0;
+while ($d < $DURATIONday)
+	{
+	$dSQepoch = ($SQepoch + ($d * 86400) );
+	$dEQepoch = ($SQepochDAY + ($EQsec + ($d * 86400) ) );
+
+	if ($EQsec < $SQsec)
+		{
+		$dEQepoch = ($dEQepoch + 86400);
+		}
+
+	$daySTART[$d] = date("Y-m-d H:i:s", $dSQepoch);
+	$dayEND[$d] = date("Y-m-d H:i:s", $dEQepoch);
+
+	$d++;
+	}
+
+##########################################################################
+#########  CALCULATE ALL OF THE 15-MINUTE PERIODS NEEDED FOR ALL DAYS ####
+
+### BUILD HOUR:MIN DISPLAY ARRAY ###
+$i=0;
+$h=4;
+$j=0;
+$Zhour=1;
+$active_time=0;
+$hour =		($SQtime_ARY[0] - 1);
+$startSEC = ($SQsec - 900);
+$endSEC =	($SQsec - 1);
+if ($SQtime_ARY[1] > 14) 
+	{
+	$h=1;
+	$hour++;
+	if ($hour < 10) {$hour = "0$hour";}
+	}
+if ($SQtime_ARY[1] > 29) {$h=2;}
+if ($SQtime_ARY[1] > 44) {$h=3;}
+while ($i < 96)
+	{
+	$startSEC = ($startSEC + 900);
+	$endSEC = ($endSEC + 900);
+	$time = '      ';
+	if ($h >= 4)
+		{
+		$hour++;
+		if ($Zhour == '00') 
+			{
+			$startSEC=0;
+			$endSEC=899;
+			}
+		$h=0;
+		if ($hour < 10) {$hour = "0$hour";}
+		$Stime="$hour:00";
+		$Etime="$hour:15";
+		$time = "+$Stime-$Etime+";
+		}
+	if ($h == 1)
+		{
+		$Stime="$hour:15";
+		$Etime="$hour:30";
+		$time = " $Stime-$Etime ";
+		}
+	if ($h == 2)
+		{
+		$Stime="$hour:30";
+		$Etime="$hour:45";
+		$time = " $Stime-$Etime ";
+		}
+	if ($h == 3)
+		{
+		$Zhour=$hour;
+		$Zhour++;
+		if ($Zhour < 10) {$Zhour = "0$Zhour";}
+		if ($Zhour == 24) {$Zhour = "00";}
+		$Stime="$hour:45";
+		$Etime="$Zhour:00";
+		$time = " $Stime-$Etime ";
+		if ($Zhour == '00') 
+			{$hour = ($Zhour - 1);}
+		}
+
+	if ( ( ($startSEC >= $SQsec) and ($endSEC <= $EQsec) and ($EQsec > $SQsec) ) or 
+		( ($startSEC >= $SQsec) and ($EQsec < $SQsec) ) or 
+		( ($endSEC <= $EQsec) and ($EQsec < $SQsec) ) )
+		{
+		$HMdisplay[$j] =	$time;
+		$HMstart[$j] =		$Stime;
+		$HMend[$j] =		$Etime;
+		$HMSepoch[$j] =		$startSEC;
+		$HMEepoch[$j] =		$endSEC;
+
+		$j++;
+		}
+
+	$h++;
+	$i++;
+	}
+
+$TOTintervals = $j;
+
+
+### GRAB ALL RECORDS WITHIN RANGE FROM THE DATABASE ###
+$stmt="select UNIX_TIMESTAMP(call_date),extension from vicidial_did_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  did_id IN($group_SQL);";
+$rslt=mysql_query($stmt, $link);
+if ($DB) {echo "$stmt\n";}
+$records_to_grab = mysql_num_rows($rslt);
+$i=0;
+$extension[0]='';
+while ($i < $records_to_grab)
+	{
+	$row=mysql_fetch_row($rslt);
+	$dt[$i] =			0;
+	$ut[$i] =			($row[0] - $SQepochDAY);
+	$extension[$i] =	$row[1];
+	while($ut[$i] >= 86400) 
+		{
+		$ut[$i] = ($ut[$i] - 86400);
+		$dt[$i]++;
+		}
+	if ( ($ut[$i] <= $EQsec) and ($EQsec < $SQsec) )
+		{
+		$dt[$i] = ($dt[$i] - 1);
+		}
+
+	$i++;
+	}
+
+###################################################
+### TOTALS DID SUMMARY SECTION ###
+if (strlen($extension[0]) > 0)
+	{
+	echo "DID Summary:\n";
+	echo "+--------------------+--------------------------------+------------+------------+\n";
+	echo "| DID                | DESCRIPTION                    | ROUTE      | CALLS      |\n";
+	echo "+--------------------+--------------------------------+------------+------------+\n";
+
+
+	$stats_array = array_group_count($extension, 'desc');
+	$stats_array_ct = count($stats_array);
+
+	$d=0;
+	while ($d < $stats_array_ct)
+		{
+		$stat_record_array = explode(' ',$stats_array[$d]);
+		$stat_count = ($stat_record_array[0] + 0);
+		$stat_pattern = $stat_record_array[1];
+
+		$stmt="select did_description,did_route from vicidial_inbound_dids where did_pattern='$stat_pattern';";
+		$rslt=mysql_query($stmt, $link);
+		$details_to_grab = mysql_num_rows($rslt);
+		if ($details_to_grab > 0)
+			{
+			$row=mysql_fetch_row($rslt);
+			$stat_description =		$row[0];
+			$stat_route =			$row[1];
+			}
+
+		$totCALLS =			($totCALLS + $stat_count);
+		$stat_pattern =		sprintf("%-18s", $stat_pattern);
+		$stat_description =	sprintf("%-30s", $stat_description);
+		while (strlen($stat_description) > 30) {$stat_description = eregi_replace(".$",'',$stat_description);}
+		$stat_route =		sprintf("%-10s", $stat_route);
+		$stat_count =		sprintf("%10s", $stat_count);
+
+		$stat_pattern = "$stat_pattern";
+
+		echo "| $stat_pattern | $stat_description | $stat_route | $stat_count |\n";
+		$d++;
+		}
+
+		$FtotCALLS =	sprintf("%10s", $totCALLS);
+
+	echo "+--------------------+--------------------------------+------------+------------+\n";
+	echo "|                                                           TOTALS | $FtotCALLS |\n";
+	echo "+------------------------------------------------------------------+------------+\n";
+	}
+
+
+
+### PARSE THROUGH ALL RECORDS AND GENERATE STATS ###
+$MT[0]='0';
+$totCALLS=0;
+$totCALLSmax=0;
+$totCALLSdate=$MT;
+$qrtCALLS=$MT;
+$qrtCALLSavg=$MT;
+$qrtCALLSmax=$MT;
+$j=0;
+while ($j < $TOTintervals)
+	{
+	$jd__0[$j]=0; $jd_20[$j]=0; $jd_40[$j]=0; $jd_60[$j]=0; $jd_80[$j]=0; $jd100[$j]=0; $jd120[$j]=0; $jd121[$j]=0;
+	$Phd__0[$j]=0; $Phd_20[$j]=0; $Phd_40[$j]=0; $Phd_60[$j]=0; $Phd_80[$j]=0; $Phd100[$j]=0; $Phd120[$j]=0; $Phd121[$j]=0;
+	$qrtCALLS[$j]=0; $qrtCALLSmax[$j]=0;
+	$i=0;
+	while ($i < $records_to_grab)
+		{
+		if ( ($ut[$i] >= $HMSepoch[$j]) and ($ut[$i] <= $HMEepoch[$j]) )
+			{
+			$totCALLS++;
+			$qrtCALLS[$j]++;
+			$dtt = $dt[$i];
+			$totCALLSdate[$dtt]++;
+			if ($totCALLSmax < $ls[$i]) {$totCALLSmax = $ls[$i];}
+			if ($qrtCALLSmax[$j] < $ls[$i]) {$qrtCALLSmax[$j] = $ls[$i];}
+
+			if ($qs[$i] == 0) {$hd__0[$j]++;}
+			if ( ($qs[$i] > 0) and ($qs[$i] <= 20) ) {$hd_20[$j]++;}
+			if ( ($qs[$i] > 20) and ($qs[$i] <= 40) ) {$hd_40[$j]++;}
+			if ( ($qs[$i] > 40) and ($qs[$i] <= 60) ) {$hd_60[$j]++;}
+			if ( ($qs[$i] > 60) and ($qs[$i] <= 80) ) {$hd_80[$j]++;}
+			if ( ($qs[$i] > 80) and ($qs[$i] <= 100) ) {$hd100[$j]++;}
+			if ( ($qs[$i] > 100) and ($qs[$i] <= 120) ) {$hd120[$j]++;}
+			if ($qs[$i] > 120) {$hd121[$j]++;}
+
+			}
+		
+		$i++;
+		}
+
+	$j++;
+	}
+
+
+
+
+###################################################
+### TOTALS DATE SUMMARY SECTION ###
+echo "\nDate Summary:\n";
+echo "+-------------------------------------------+--------+\n";
+echo "| SHIFT                                     |        |\n";
+echo "| DATE-TIME RANGE                           | CALLS  |\n";
+echo "+-------------------------------------------+--------+\n";
+
+$d=0;
+while ($d < $DURATIONday)
+	{
+	if ($totCALLSdate[$d] < 1) {$totCALLSdate[$d]=0;}
+
+	if ($totCALLSsecDATE[$d] > 0)
+		{
+		$totCALLSavgDATE[$d] = ($totCALLSsecDATE[$d] / $totCALLSdate[$d]);
+
+		$totTIME_M = ($totCALLSsecDATE[$d] / 60);
+		$totTIME_M_int = round($totTIME_M, 2);
+		$totTIME_M_int = intval("$totTIME_M");
+		$totTIME_S = ($totTIME_M - $totTIME_M_int);
+		$totTIME_S = ($totTIME_S * 60);
+		$totTIME_S = round($totTIME_S, 0);
+		if ($totTIME_S < 10) {$totTIME_S = "0$totTIME_S";}
+		$totTIME_MS = "$totTIME_M_int:$totTIME_S";
+		$totTIME_MS =		sprintf("%8s", $totTIME_MS);
+		}
+	else 
+		{
+		$totCALLSavgDATE[$d] = 0;
+		$totTIME_MS='        ';
+		}
+
+	if ($totCALLSdate[$d] < 1) {$totCALLSdate[$d]='';}
+	$totCALLSdate[$d] =	sprintf("%6s", $totCALLSdate[$d]);
+
+	echo "| $daySTART[$d] - $dayEND[$d] | $totCALLSdate[$d] |\n";
+	$d++;
+	}
+
+	$FtotCALLS =	sprintf("%6s", $totCALLS);
+
+echo "+-------------------------------------------+--------+\n";
+echo "|                                    TOTALS | $FtotCALLS |\n";
+echo "+-------------------------------------------+--------+\n";
+
+
+	## FORMAT OUTPUT ##
+	$i=0;
+	$hi_hour_count=0;
+	$hi_hold_count=0;
+
+	while ($i < $TOTintervals)
+		{
+		if ($qrtCALLS[$i] > 0)
+			{$qrtCALLSavg[$i] = ($qrtCALLSsec[$i] / $qrtCALLS[$i]);}
+
+		if ($qrtCALLS[$i] > $hi_hour_count) {$hi_hour_count = $qrtCALLS[$i];}
+
+		$i++;
+		}
+
+if ($hi_hour_count < 1)
+	{$hour_multiplier = 0;}
+else
+	{$hour_multiplier = (70 / $hi_hour_count);}
+if ($hi_hold_count < 1)
+	{$hold_multiplier = 0;}
+else
+	{$hold_multiplier = (70 / $hi_hold_count);}
+
+
+
+
+###################################################################
+#########  HOLD TIME, CALL AND DROP STATS 15-MINUTE INCREMENTS ####
+
+echo "\n";
+echo "---------- HOLD TIME, CALL AND DROP STATS\n";
+
+echo "";
+
+echo "";
+echo "\n";
+echo "GRAPH IN 15 MINUTE INCREMENTS OF AVERAGE HOLD TIME FOR CALLS TAKEN INTO THIS IN-GROUP\n";
+
+
+$k=1;
+$Mk=0;
+$call_scale = '0';
+while ($k <= 72) 
+	{
+	if ( ($k < 1) or ($hour_multiplier <= 0) )
+		{$scale_num = 70;}
+	else
+		{
+		$TMPscale_num=(73 / $hour_multiplier);
+		$TMPscale_num = round($TMPscale_num, 0);
+		$scale_num=($k / $hour_multiplier);
+		$scale_num = round($scale_num, 0);
+		}
+	$tmpscl = "$call_scale$TMPscale_num";
+
+	if ( ($Mk >= 4) or (strlen($tmpscl)==73) )
+		{
+		$Mk=0;
+		$LENscale_num = (strlen($scale_num));
+		$k = ($k + $LENscale_num);
+		$call_scale .= "$scale_num";
+		}
+	else
+		{
+		$call_scale .= " ";
+		$k++;   $Mk++;
+		}
+	}
+$k=1;
+$Mk=0;
+$hold_scale = '0';
+while ($k <= 72) 
+	{
+	if ( ($k < 1) or ($hold_multiplier <= 0) )
+		{$scale_num = 70;}
+	else
+		{
+		$TMPscale_num=(73 / $hold_multiplier);
+		$TMPscale_num = round($TMPscale_num, 0);
+		$scale_num=($k / $hold_multiplier);
+		$scale_num = round($scale_num, 0);
+		}
+	$tmpscl = "$hold_scale$TMPscale_num";
+
+	if ( ($Mk >= 4) or (strlen($tmpscl)==73) )
+		{
+		$Mk=0;
+		$LENscale_num = (strlen($scale_num));
+		$k = ($k + $LENscale_num);
+		$hold_scale .= "$scale_num";
+		}
+	else
+		{
+		$hold_scale .= " ";
+		$k++;   $Mk++;
+		}
+	}
+
+
+echo "+-------------+-------------------------------------------------------------------------+-------+\n";
+echo "|    TIME     |    CALLS HANDLED                                                        |       |\n";
+echo "| 15 MIN INT  |$call_scale| TOTAL |\n";
+echo "+-------------+-------------------------------------------------------------------------+-------+\n";
+
+$i=0;
+while ($i < $TOTintervals)
+	{
+	$char_counter=0;
+	### BEGIN HOLD TIME TOTALS GRAPH ###
+		$Ghour_count = $qrtCALLS[$i];
+	if ($Ghour_count > 0) {$no_lines_yet=0;}
+
+	$Gavg_hold = $qrtQUEUEavg[$i];
+	if ($Gavg_hold < 1) 
+		{
+		if ($i < 0)
+			{
+			$do_nothing=1;
+			}
+		else
+			{
+			$TOT_lines++;
+			$qrtQUEUEavg[$i] =	sprintf("%5s", $qrtQUEUEavg[$i]);
+			$qrtQUEUEmax[$i] =	sprintf("%5s", $qrtQUEUEmax[$i]);
+			echo "|$HMdisplay[$i]|";
+		#	$k=0;   while ($k <= 22) {echo " ";   $k++;}
+		#	echo "| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
+			}
+		}
+	else
+		{
+		$TOT_lines++;
+		$no_lines_yet=0;
+		$Xavg_hold = ($Gavg_hold * $hold_multiplier);
+		$Yavg_hold = (19 - $Xavg_hold);
+
+		$qrtQUEUEavg[$i] =	sprintf("%5s", $qrtQUEUEavg[$i]);
+		$qrtQUEUEmax[$i] =	sprintf("%5s", $qrtQUEUEmax[$i]);
+
+	#	echo "|$HMdisplay[$i]|";
+		echo "|$HMdisplay[$i]|";
+	#	$k=0;   while ($k <= $Xavg_hold) {echo "*";   $k++;   $char_counter++;}
+	#	if ($char_counter >= 22) {echo "H";   $char_counter++;}
+	#	else {echo "*H";   $char_counter++;   $char_counter++;}
+	#	$k=0;   while ($k <= $Yavg_hold) {echo " ";   $k++;   $char_counter++;}
+	#		while ($char_counter <= 22) {echo " ";   $char_counter++;}
+	#	echo "| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
+		}
+	### END HOLD TIME TOTALS GRAPH ###
+
+	$char_counter=0;
+ 	### BEGIN CALLS TOTALS GRAPH ###
+	$Ghour_count = $qrtCALLS[$i];
+	if ($Ghour_count < 1) 
+		{
+		if ($i < 0)
+			{
+			$do_nothing=1;
+			}
+		else
+			{
+			if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
+			$qrtCALLS[$i] =	sprintf("%5s", $qrtCALLS[$i]);
+		#	echo "  |";
+			$k=0;   while ($k <= 72) {echo " ";   $k++;}
+			echo "| $qrtCALLS[$i] |\n";
+			}
+		}
+	else
+		{
+		$no_lines_yet=0;
+		$Xhour_count = ($Ghour_count * $hour_multiplier);
+		$Yhour_count = (69 - $Xhour_count);
+
+		$Gdrop_count = $qrtDROPS[$i];
+		if ($Gdrop_count < 1) 
+			{
+			if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
+			$qrtCALLS[$i] =	sprintf("%5s", $qrtCALLS[$i]);
+
+			echo "";
+			$k=0;   while ($k <= $Xhour_count) {echo "*";   $k++;   $char_counter++;}
+			if ($char_counter > 71) {echo "C";   $char_counter++;}
+			else {echo "*C";   $char_counter++;   $char_counter++;}
+			$k=0;   while ($k <= $Yhour_count) {echo " ";   $k++;   $char_counter++;}
+				while ($char_counter <= 72) {echo " ";   $char_counter++;}
+			echo "| $qrtCALLS[$i] |\n";
+			}
+		else
+			{
+			$Xdrop_count = ($Gdrop_count * $hour_multiplier);
+
+		#	if ($Xdrop_count >= $Xhour_count) {$Xdrop_count = ($Xdrop_count - 1);}
+
+			$XXhour_count = ( ($Xhour_count - $Xdrop_count) - 1 );
+
+			if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
+			$qrtCALLS[$i] =	sprintf("%5s", $qrtCALLS[$i]);
+			$qrtDROPS[$i] =	sprintf("%5s", $qrtDROPS[$i]);
+
+			echo "";
+			$k=0;   while ($k <= $Xdrop_count) {echo ">";   $k++;   $char_counter++;}
+			echo "D";   $char_counter++;
+			$k=0;   while ($k <= $XXhour_count) {echo "*";   $k++;   $char_counter++;}
+			echo "C";   $char_counter++;
+			$k=0;   while ($k <= $Yhour_count) {echo " ";   $k++;   $char_counter++;}
+				while ($char_counter <= 72) {echo " ";   $char_counter++;}
+
+			echo "| $qrtCALLS[$i] |\n";
+			}
+		}
+	### END CALLS TOTALS GRAPH ###
+
+	$i++;
+	}
+
+
+if ($totQUEUEsec > 0)
+	{$totQUEUEavgRAW = ($totCALLS / $totQUEUEsec);}
+else
+	{$totQUEUEavgRAW = 0;}
+$totQUEUEavg =	sprintf("%5s", $totQUEUEavg); 
+	while (strlen($totQUEUEavg)>5) {$totQUEUEavg = ereg_replace(".$",'',$totQUEUEavg);}
+$totQUEUEmax =	sprintf("%5s", $totQUEUEmax);
+	while (strlen($totQUEUEmax)>5) {$totQUEUEmax = ereg_replace(".$",'',$totQUEUEmax);}
+$totDROPS =	sprintf("%5s", $totDROPS);
+$totCALLS =	sprintf("%5s", $totCALLS);
+
+
+echo "+-------------+-------------------------------------------------------------------------+-------+\n";
+echo "| TOTAL       |                                                                         | $totCALLS |\n";
+echo "+-------------+-------------------------------------------------------------------------+-------+\n";
+
+
+
+$ENDtime = date("U");
+$RUNtime = ($ENDtime - $STARTtime);
+echo "\nRun Time: $RUNtime seconds\n";
+}
+
+
+
+?>
+
+
+ + diff --git a/www/vicidial/admin.php b/www/vicidial/admin.php index 07bfabec..3aa355dc 100644 --- a/www/vicidial/admin.php +++ b/www/vicidial/admin.php @@ -17779,7 +17779,7 @@ if ($ADD==3311) echo "\n"; echo "

\n"; - + echo "
Click here to see a traffic report for this DID
\n"; if ($LOGdelete_dids > 0) { @@ -21793,6 +21793,7 @@ if ($ADD==999999)