ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

admin.php - Added without-filter output to test filter function, added server option to test call

Browse Source 
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1

git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2012-10-26 05:52:56 +00:00
parent 2fa9b3e870
commit 98dfef5eab
6 changed files with 419 additions and 365 deletions
Download Patch File Download Diff File Expand all files Collapse all files
agi/agi-VDAD_ALL_inbound.agi
+23 -13
View File
@@ -176,8 +176,10 @@
# 120130-1708 - Fix for ring agent EXTERNAL protocol phone issue
# 120513-0051 - Added ability to have Dial In-Group agent calls go directly to agents
# 120514-0953 - Added force checks for dial-ingroup calls
# 121025-2210 - If AGENTDIRECT and no agent defined, set drop call seconds to 1
#
$script = 'agi-VDAD_ALL_inbound.agi';
$dtmf_silent_prefix = '7';
@@ -490,7 +492,7 @@ if ($call_handle_method =~ /^CLOSER/)
$fronter = $EXT_vars[6]; # user of the fronter that transferred the call
$fronter_call_seconds = $EXT_vars[8]; # not currently used
$dial_ingroup_flag = $EXT_vars[9]; # used by dial in-group feature
if ( ($channel_group =~ /AGENTDIRECT/) || ($dial_ingroup_flag > 0) )
if ( ($channel_group =~ /AGENTDIRECT/i) || ($dial_ingroup_flag > 0) )
{
$agent_only = $EXT_vars[7]; # optional AGENTDIRECT user to queue call for
$agent_grab_extension = $EXT_vars[10]; # used by dial in-group feature
@@ -839,6 +841,14 @@ if ($ingroup_active !~ /Y/)
if ($AGILOG) {$agi_string = "IN-GROUP INACTIVE! Sending to After Hours Action: |$after_hours_action|$ingroup_active|"; &agi_output;}
}
# set the drop time to 1 second if AGENTDIRECT without a user assigned
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) < 1) )
{
if ($AGILOG) {$agi_string = "AGENTDIRECT with no agent defined! Setting drop seconds to 1: |$channel_group|$agent_only|"; &agi_output;}
$DROP_TIME = 1;
$drop_call_seconds = 1;
}
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
@@ -1332,7 +1342,7 @@ if ( ( ( ( ($hm < $ct_default_start) || ($hm > $ct_default_stop) ) && ($hm >= $c
}
if ($after_hours_action =~ /EXTENSION/)
{
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && ($after_hours_exten =~ /AGENTEXT/) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && ($after_hours_exten =~ /AGENTEXT/) )
{
### Grab user's custom_five field from the database
$stmtA = "SELECT custom_five FROM vicidial_users where user='$agent_only';";
@@ -1357,7 +1367,7 @@ if ( ( ( ( ($hm < $ct_default_start) || ($hm > $ct_default_stop) ) && ($hm >= $c
}
if ($after_hours_action =~ /VOICEMAIL/)
{
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && ($after_hours_voicemail =~ /AGENTVMAIL/) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && ($after_hours_voicemail =~ /AGENTVMAIL/) )
{
### Grab user's voicemail ID from the database
$stmtA = "SELECT voicemail_id FROM vicidial_users where user='$agent_only';";
@@ -1538,7 +1548,7 @@ if ( ( ($no_agent_no_queue =~ /Y|NO_PAUSED/) || ($MCnanque_override > 0) ) && ($
$DROPexten = $EXno_agent_action_value[0];
$ext_context = $EXno_agent_action_value[1];
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && ($DROPexten =~ /AGENTEXT/) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && ($DROPexten =~ /AGENTEXT/) )
{
### Grab user's custom_five field from the database
$stmtA = "SELECT custom_five FROM vicidial_users where user='$agent_only';";
@@ -1586,7 +1596,7 @@ if ( ( ($no_agent_no_queue =~ /Y|NO_PAUSED/) || ($MCnanque_override > 0) ) && ($
}
if ($no_agent_action =~ /VOICEMAIL/)
{
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && ($no_agent_action_value =~ /AGENTVMAIL/) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && ($no_agent_action_value =~ /AGENTVMAIL/) )
{
### Grab user's voicemail ID from the database
$stmtA = "SELECT voicemail_id FROM vicidial_users where user='$agent_only';";
@@ -1837,7 +1847,7 @@ if ($enable_queuemetrics_logging > 0)
### If AGENTDIRECT set variable accordingly ###
$adSQL='';
if ( ($channel_group =~ /AGENTDIRECT/) || ($dial_ingroup_flag > 0) )
if ( ($channel_group =~ /AGENTDIRECT/i) || ($dial_ingroup_flag > 0) )
{$adSQL = ",agent_only='$agent_only'";}
### check for an IVR status record in vicidial_auto_calls
@@ -1959,7 +1969,7 @@ $ring_no_answer_agents = "'',";
##########################################################
### For AGENTDIRECT calls try to send call to an agent ###
if ( ( ($channel_group =~ /AGENTDIRECT/) || ($dial_ingroup_flag > 0) ) && (length($agent_only) > 1) )
if ( ( ($channel_group =~ /AGENTDIRECT/i) || ($dial_ingroup_flag > 0) ) && (length($agent_only) > 1) )
{
$skipLOSO=1;
$ADfindSQL = "and agent_only='$agent_only'";
@@ -3816,7 +3826,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override
{
$DROPexten = "$wait_time_option_exten";
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && ($DROPexten =~ /AGENTEXT/) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && ($DROPexten =~ /AGENTEXT/) )
{
### Grab user's custom_five field from the database
$stmtA = "SELECT custom_five FROM vicidial_users where user='$agent_only';";
@@ -3842,7 +3852,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override
if ($wait_time_option =~ /VOICEMAIL/)
{
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && ($wait_time_option_voicemail =~ /AGENTVMAIL/) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && ($wait_time_option_voicemail =~ /AGENTVMAIL/) )
{
### Grab user's voicemail ID from the database
$stmtA = "SELECT voicemail_id FROM vicidial_users where user='$agent_only';";
@@ -4226,7 +4236,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override
{
$DROPexten = "$hold_time_option_exten";
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && ($DROPexten =~ /AGENTEXT/) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && ($DROPexten =~ /AGENTEXT/) )
{
### Grab user's custom_five field from the database
$stmtA = "SELECT custom_five FROM vicidial_users where user='$agent_only';";
@@ -4252,7 +4262,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) && ($MCdrop_override
if ($hold_time_option =~ /VOICEMAIL/)
{
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && ($hold_time_option_voicemail =~ /AGENTVMAIL/) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && ($hold_time_option_voicemail =~ /AGENTVMAIL/) )
{
### Grab user's voicemail ID from the database
$stmtA = "SELECT voicemail_id FROM vicidial_users where user='$agent_only';";
@@ -4594,7 +4604,7 @@ if ( ($drop_timer > $DROP_TIME) || ($MCdrop_override > 0) )
$drop_seconds = $DROP_TIME;
}
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && ( (length($user_unavailable_action) > 1) || ($VDADvoicemail_ext =~ /AGENTVMAIL/) ) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && ( (length($user_unavailable_action) > 1) || ($VDADvoicemail_ext =~ /AGENTVMAIL/) ) )
{
if ($VDADvoicemail_ext !~ /AGENTVMAIL/)
{
@@ -4627,7 +4637,7 @@ if ( ($drop_timer > $DROP_TIME) || ($MCdrop_override > 0) )
if ($drop_action =~ /MESSAGE|EXTEN/)
{
if ( ($channel_group =~ /AGENTDIRECT/) && (length($agent_only) > 1) && (length($user_unavailable_action) > 1) )
if ( ($channel_group =~ /AGENTDIRECT/i) && (length($agent_only) > 1) && (length($user_unavailable_action) > 1) )
{
if ($drop_exten =~ /AGENTEXT/)
{