Added ability to set custom callerID numbers per campaign for outbound calls by areacode. You can even set multiple callerIDs per areacode.

git-svn-id: svn://192.168.202.10@1717 3d104415-ff17-0410-8863-d5cf3c621b8a

docs/Sangoma_Netborder_CPD_Walkthrough.txt

@@ -110,3 +110,35 @@ INSERT INTO vicidial_statuses values('CPDSV','CPD Sit-Vacant','N','N','UNDEFINED
 INSERT INTO vicidial_statuses values('CPDUK','CPD Unknown','N','N','UNDEFINED','N','N','N','N','N','N');
 INSERT INTO vicidial_statuses values('CPDERR','CPD Error','N','N','UNDEFINED','N','N','N','N','N','N');
 
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+Marketing Description of the Sangoma Netborder Call Analyzer:
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+Call Progress Analysis is the process of detecting pre-connect information about failed outbound call attempts and the destination party’s media type for connected outbound calls.
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+Strictly speaking, Call Progress Analysis (CPA) is the automated determination by a piece of telecommunications equipment as to the result of dialing a number. For example, the result of the analysis might be a busy tone, an answered call, ringing at the other end but no answer after a preset number of rings or after a specified duration of time, and so on. The analysis involves detecting the various call progress tones generated by the telephone network as the call is put through.
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+Traditional Call Progress Analysis implementations rely on simple rule-based algorithms, which provide sub-optimal accuracy of speed of processing, leading to significant inefficiencies in operations. In a number of real-life campaigns, dialing applications often reach their target in less than 30% of the call attempts.
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+Call Analyzer's Call Progress Analysis engine is patent-pending technology that is built on statistical models that represent the potential outcomes of call attempts. The result is a virtual machine that learns the patterns of what constitutes a call attempt that result in a voice mail versus a live human versus a special intercept tone, etc. The Call Analyzer functions much like the human brain and is able to adapt to a wide variety of noise conditions, ringing patterns and telecom network conditions.
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+Sangoma has run its own internal benchmarking of various technologies, out of the box, without tuning; using a database of live recordings of approximately 5000 calls. Sangoma provides 15% increase in accuracy over competing technologies. While this does not constitute a guarantee, live deployments should experience similar results and performance over a statistically significant sample of calls.
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+Features:
+    * Best-in-industry accuracy and response time
+      With patent-pending algorithms, NetBorder Call Analyzer delivers the highest accuracy and fastest call delivery rates available for automated calling applications.
+    * Optimized Detection
+          o Configurable pre-connect tone detection
+          o Post-connect analysis
+          o End of Greeting
+    * Resilient against different calling conditions
+      Statistical models used by NetBorder Call Analyzer are robust, regardless of background noise and network conditions.
+    * Integrate via Standards-Based SIP
+      No proprietary Application Programming Interfaces. Support for both PSTN and VoIP networks.
+    * Operate in a dynamic environment
+      Call progress confidence measures enable the system to adapt according to contact center operating conditions.
+    * Streamlined tuning process The statistical approach eliminates the need for long and frequent tuning cycles of the call progress parameters.
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