ViciDial/agc_2-X
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Added noanswer logging feature to System Settings, will log only auto-dial calls that are not answered to a separate table

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Added new Team Performance Detail report to the Reports page. This is a fairly detailed and database-intensive report that summarizes several user-grouped statistics

git-svn-id: svn://192.168.202.10@1708 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2011-08-09 20:34:24 +00:00
parent 0f8dcd9ef9
commit a9bdda821d
9 changed files with 1170 additions and 11 deletions
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extras/MySQL_AST_CREATE_tables.sql
+34 -2
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@@ -1421,7 +1421,13 @@ test_campaign_calls ENUM('0','1') default '0',
agents_calls_reset ENUM('0','1') default '1',
voicemail_timezones TEXT,
default_voicemail_timezone VARCHAR(30) default 'eastern',
default_local_gmt VARCHAR(6) default '-5.00'
default_local_gmt VARCHAR(6) default '-5.00',
noanswer_log ENUM('Y','N') default 'N',
alt_log_server_ip VARCHAR(50) default '',
alt_log_dbname VARCHAR(50) default '',
alt_log_login VARCHAR(50) default '',
alt_log_pass VARCHAR(50) default '',
tables_use_alt_log_db VARCHAR(2000) default ''
);
CREATE TABLE vicidial_campaigns_list_mix (
@@ -2422,6 +2428,29 @@ url_response TEXT,
index (uniqueid)
);
CREATE TABLE vicidial_log_noanswer (
uniqueid VARCHAR(20) PRIMARY KEY NOT NULL,
lead_id INT(9) UNSIGNED NOT NULL,
list_id BIGINT(14) UNSIGNED,
campaign_id VARCHAR(8),
call_date DATETIME,
start_epoch INT(10) UNSIGNED,
end_epoch INT(10) UNSIGNED,
length_in_sec INT(10),
status VARCHAR(6),
phone_code VARCHAR(10),
phone_number VARCHAR(18),
user VARCHAR(20),
comments VARCHAR(255),
processed ENUM('Y','N'),
user_group VARCHAR(20),
term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','NONE') default 'NONE',
alt_dial VARCHAR(6) default 'NONE',
caller_code VARCHAR(30) NOT NULL,
index (lead_id),
index (call_date)
);
ALTER TABLE vicidial_campaign_server_stats ENGINE=MEMORY;
@@ -2557,6 +2586,7 @@ CREATE INDEX phone_number on vicidial_xfer_log (phone_number);
CREATE INDEX phone_number on vicidial_closer_log (phone_number);
CREATE INDEX date_user on vicidial_closer_log (call_date,user);
CREATE INDEX comment_a on live_inbound_log (comment_a);
CREATE UNIQUE INDEX vicidial_campaign_statuses_key on vicidial_campaign_statuses(status, campaign_id);
CREATE TABLE call_log_archive LIKE call_log;
@@ -2581,7 +2611,9 @@ CREATE TABLE vicidial_outbound_ivr_log_archive LIKE vicidial_outbound_ivr_log;
CREATE TABLE vicidial_log_extended_archive LIKE vicidial_log_extended;
CREATE UNIQUE INDEX vlea on vicidial_log_extended_archive (uniqueid,call_date,lead_id);
UPDATE system_settings SET db_schema_version='1291',db_schema_update_date=NOW();
CREATE TABLE vicidial_log_noanswer_archive LIKE vicidial_log_noanswer;
UPDATE system_settings SET db_schema_version='1292',db_schema_update_date=NOW();
GRANT RELOAD ON *.* TO cron@'%';
GRANT RELOAD ON *.* TO cron@localhost;