Added hangup_again_link campaign option

git-svn-id: svn://192.168.202.10@3972 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2026-03-24 13:16:18 +00:00
parent 432dce1806
commit ae1f2a4b2b
6 changed files with 42 additions and 16 deletions
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@@ -1,4 +1,4 @@
# version: 20260304093901
# version: 20260324085301
users-user User ID <QXZ>This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-.</QXZ>
users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length, unless the User Password Minimum Length system setting is enabled, which will require a longer password. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -348,6 +348,7 @@ campaigns-agent_hangup_route Agent Call Hangup Route <QXZ>This setting will dete
campaigns-agent_hangup_value Agent Call Hangup Value <QXZ>If the Agent Call Hangup Route above is set to MESSAGE, EXTENSION, IN_GROUP or CALLMENU, then this is the value of the selected route that the call will be sent to. If the Agent Call Hangup Route above is set to anything but HANGUP, then this value is required to be populated with a valid option for this function to work properly. Default is blank.</QXZ>
campaigns-agent_hangup_ig_override Agent Hangup In-Group Override <QXZ>This option, if enabled, will override any post-call survey options that may be enabled in the In-Groups for calls that go to agents in this campaign. Default is N for disabled.</QXZ>
campaigns-agent_hide_hangup Hide Customer Hangup Button <QXZ>This setting will hide the agent screen Hangup Customer button, and the Transfer Conference frame Hangup Both button, for agents logging in to this campaign. This option should only be used if the campaign is using a custom application to hang up customer phone calls through the Agent API. Default is N for disabled.</QXZ>
campaigns-hangup_again_link Show Hangup Again Link <QXZ>If enabled, this will show the Hangup Again link on the green Disposition panel of the agent screen, after the agent has clicked on the Hangup Customer button. Default is ENABLED.</QXZ>
campaigns-disable_dispo_screen Disable Dispo Screen <QXZ>This option allows you to disable the disposition screen in the agent interface. The Disable Dispo Status field below must be filled in for this option to work. Default is DISPO_ENABLED. The DISPO_SELECT_DISABLED option will not disable the dispo screen completely, but will display the dispo screen without any dispositions, this option should only be used if you want to force your agents to use your CRM software which will send the status to the system through the API.</QXZ>
campaigns-disable_dispo_status Disable Dispo Status <QXZ>If the Disable Dispo Screen option is set to DISPO_DISABLED, then this field must be filled in. You can use any disposition you want for this field as long as it is 1 to 6 characters in length with only letters and numbers.</QXZ>
campaigns-dead_trigger_action Dead Call Trigger Action <QXZ>If you want to trigger an audio message to an agent or send a back-end URL request when an agent has been in a dead call for a set number of seconds, you can enable that here. Default is DISABLED.</QXZ>