ViciDial/agc_2-X
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added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns

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added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2008-09-02 11:10:33 +00:00
parent 463fd1d675
commit af2d33c881
19 changed files with 1669 additions and 636 deletions
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extras/MySQL_AST_CREATE_tables.sql
+21 -5
View File
@@ -290,7 +290,7 @@ user VARCHAR(20),
list_id BIGINT(14) UNSIGNED NOT NULL,
gmt_offset_now DECIMAL(4,2) DEFAULT '0.00',
state VARCHAR(2) default '',
alt_dial ENUM('NONE','ALT','ADDR3') default 'NONE',
alt_dial VARCHAR(6) default 'NONE',
priority TINYINT(2) default '0',
index (lead_id)
);
@@ -340,7 +340,7 @@ call_time DATETIME,
call_type ENUM('IN','OUT','OUTBALANCE') default 'OUT',
stage VARCHAR(20) default 'START',
last_update_time TIMESTAMP,
alt_dial ENUM('NONE','MAIN','ALT','ADDR3') default 'NONE',
alt_dial VARCHAR(6) default 'NONE',
queue_priority TINYINT(2) default '0',
index (uniqueid),
index (callerid),
@@ -365,6 +365,7 @@ comments VARCHAR(255),
processed ENUM('Y','N'),
user_group VARCHAR(20),
term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','NONE') default 'NONE',
alt_dial VARCHAR(6) default 'NONE',
index (lead_id),
index (call_date)
);
@@ -543,7 +544,7 @@ adaptive_latest_server_time VARCHAR(4) default '2100',
adaptive_intensity VARCHAR(6) default '0',
adaptive_dl_diff_target SMALLINT(3) default '0',
concurrent_transfers ENUM('AUTO','1','2','3','4','5','6','7','8','9','10') default 'AUTO',
auto_alt_dial ENUM('NONE','ALT_ONLY','ADDR3_ONLY','ALT_AND_ADDR3') default 'NONE',
auto_alt_dial ENUM('NONE','ALT_ONLY','ADDR3_ONLY','ALT_AND_ADDR3','ALT_AND_EXTENDED','ALT_AND_ADDR3_AND_EXTENDED','EXTENDED_ONLY') default 'NONE',
auto_alt_dial_statuses VARCHAR(255) default ' B N NA DC -',
agent_pause_codes_active ENUM('Y','N') default 'N',
campaign_description VARCHAR(255),
@@ -580,7 +581,10 @@ survey_response_digit_map VARCHAR(255) default '1-DEMOCRAT|2-REPUBLICAN|3-INDEPE
survey_xfer_exten VARCHAR(20) default '8300',
survey_camp_record_dir VARCHAR(255) default '/home/survey',
disable_alter_custphone ENUM('Y','N') default 'Y',
display_queue_count ENUM('Y','N') default 'Y'
display_queue_count ENUM('Y','N') default 'Y',
manual_dial_filter VARCHAR(50) default 'NONE',
agent_clipboard_copy VARCHAR(50) default 'NONE',
agent_extended_alt_dial ENUM('Y','N') default 'N'
);
CREATE TABLE vicidial_lists (
@@ -1184,6 +1188,18 @@ index (event_section),
index (record_id)
);
CREATE TABLE vicidial_list_alt_phones (
alt_phone_id INT(9) UNSIGNED AUTO_INCREMENT PRIMARY KEY NOT NULL,
lead_id INT(9) UNSIGNED NOT NULL,
phone_code VARCHAR(10),
phone_number VARCHAR(18),
alt_phone_note VARCHAR(30),
alt_phone_count SMALLINT(5) UNSIGNED,
active ENUM('Y','N') default 'Y',
index (lead_id),
index (phone_number)
);
ALTER TABLE vicidial_campaign_server_stats ENGINE=HEAP;
ALTER TABLE live_channels ENGINE=HEAP;
@@ -1238,5 +1254,5 @@ INSERT INTO vicidial_shifts SET shift_id='24HRMIDNIGHT',shift_name='24 hours 7 d
UPDATE system_settings SET qc_last_pull_time=NOW();
UPDATE system_settings SET db_schema_version='1101';
UPDATE system_settings SET db_schema_version='1104';