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Added INSERT_before_body_close options.php setting in vicidial.php, Issue #1375

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updated TCPA doc

git-svn-id: svn://192.168.202.10@3641 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2022-09-16 13:09:01 +00:00
parent 923e1f8dc7
commit b14cb051d6
3 changed files with 23 additions and 4 deletions
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docs/CELLPHONE_USA_TCPA_FCC_COMPLIANCE.txt
+6 -1
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@@ -1,4 +1,4 @@
CELLPHONE FILTERING DOC Started: 2013-09-20 Updated: 2018-08-05
CELLPHONE FILTERING DOC Started: 2013-09-20 Updated: 2022-09-16
On October 16th, 2013 the FCC issued a rule change to not allow auto-dialing cellphones in the USA unless you have "express consent" from the person you are calling. This document is a summary of what this rule change means to businesses and organizations, and goes over how they can make sure they are in compliance with the TCPA(Telephone Consumer Protection Act of 1991) depending on their interpretation of the regulatory language.
@@ -34,11 +34,16 @@ For our clients that believe preview dialing, or click-to-dial list dialing, is
ALTER TABLE vicidial_campaigns MODIFY dial_method ENUM('MANUAL','RATIO','INBOUND_MAN') default 'MANUAL' NOT NULL;
UPDATE vicidial_campaigns SET auto_dial_level='1' where auto_dial_level NOT IN('0','1','1.0');
ALTER TABLE vicidial_campaigns MODIFY auto_dial_level ENUM('0','1','1.0') default '0' NOT NULL;
UPDATE vicidial_campaigns SET lead_order='DOWN' where lead_order LIKE "DOWN PHONE%" or lead_order LIKE "UP PHONE%" or lead_order LIKE "RANDOM%";
quit
<you can also optionally remove the adaptive dial methods from the web interface>
find /srv/www/htdocs/vicidial/ -type f -exec sed -i 's/ADAPT_HARD_LIMIT/MANUAL/g' {} +
find /srv/www/htdocs/vicidial/ -type f -exec sed -i 's/ADAPT_AVERAGE/MANUAL/g' {} +
find /srv/www/htdocs/vicidial/ -type f -exec sed -i 's/ADAPT_TAPERED/MANUAL/g' {} +
<you can also optionally remove some specific List Order options from the web interface>
find /srv/www/htdocs/vicidial/admin.php -type f -exec sed -i 's/DOWN PHONE/DOWN/g' {} +
find /srv/www/htdocs/vicidial/admin.php -type f -exec sed -i 's/UP PHONE/UP/g' {} +
find /srv/www/htdocs/vicidial/admin.php -type f -exec sed -i 's/RANDOM/UP/g' {} +
Once this is done, the system will be incapable of automatically placing outbound calls. This includes dial methods using ADAPT and RATIO in campaigns. If this feature is enabled and you are using those dial methods, you will see this warning on the campaign modification screen: "Auto-dialing has been disabled on this system". If your system has this feature enabled, you should only be using the MANUAL and INBOUND_MAN campaign dial methods.